Epson XP-410 Manual
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Epson XP-410 Manual

Epson XP-410 Manual

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XP-410 User's Guide

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Summary of Contents for Epson XP-410

  • Page 1 XP-410 User's Guide...

  • Page 3: Table Of Contents

    Changing the Power Off and Sleep Timer Settings - Windows ............20 Changing the Power Off and Sleep Timer Settings - Mac OS X ............ 21 Epson Connect Solutions for Smartphones, Tablets, and More ............22 Using Epson Email Print ....................... 23 Using the Epson iPrint Mobile App ....................
  • Page 4 Loading Paper for Documents ......................39 Loading Paper for Photos ........................42 Loading Envelopes ..........................45 Paper Loading Capacity ........................48 Available EPSON Papers........................49 Borderless Paper Type Compatibility ....................50 Paper or Media Type Settings ......................51 Placing Originals on the Product ......................52 Placing Originals on the Scanner Glass .....................
  • Page 5 Starting a Scan Using the Product Control Panel ................88 Changing Default Scan Button Settings ..................90 Starting a Scan Using the Epson Scan Icon .................. 90 Starting a Scan from a Scanning Program..................92 Selecting Epson Scan Settings ......................94 Scan Modes...........................
  • Page 6 Selecting a Scan Area - Office Mode ..................109 Available Image Adjustments - Office Mode ................111 Scanning in Professional Mode ....................112 Available Image Types - Professional Mode ................115 Selecting a Scan Area - Professional Mode ................115 Available Image Adjustments - Professional Mode ..............
  • Page 7 Checking Cartridge Status on the LCD Screen................154 Checking Cartridge Status with Windows ..................156 Checking Cartridge Status with Mac OS X .................. 158 Purchase Epson Ink Cartridges......................160 Ink Cartridge Part Numbers ......................160 Removing and Installing Ink Cartridges.................... 161 Replacing Ink Cartridges Using a Computer Utility................
  • Page 8 Solving Problems ............................ 189 Checking for Software Updates......................189 Product Status Messages ........................ 190 Running a Product Check ........................ 191 Resetting Control Panel Defaults ..................... 192 Solving Setup Problems ........................194 Noise After Ink Installation ......................194 Software Installation Problems ....................194 Control Panel Setup Problems ....................
  • Page 9 Incorrect Colors ........................... 213 Solving Scanning Problems ......................214 Scanning Software Does Not Operate Correctly ................. 214 Cannot Start Epson Scan ......................215 Solving Scanned Image Quality Problems ..................216 Image Consists of a Few Dots Only..................... 216 Line of Dots Appears in All Scanned Images................217 Straight Lines in an Image Appear Crooked ................
  • Page 10 FCC Compliance Statement......................237 Software Notice..........................238 Trademarks ............................242 Copyright Notice..........................242 libTIFF Software Acknowledgment....................243 A Note Concerning Responsible Use of Copyrighted Materials........... 243 Default Delay Times for Power Management for Epson Products ..........243 Copyright Attribution ........................244...

  • Page 11: Xp-410 User's Guide

    XP-410 User's Guide Welcome to the XP-410 User's Guide. For a printable PDF copy of this guide, click here.

  • Page 12: Product Basics

    See these sections to learn about the basic features of your product. Setting Up the Control Panel Product Parts Locations The Power Off and Sleep Timers Epson Connect Solutions for Smartphones, Tablets, and More Using Google Cloud Print Using AirPrint Setting Up the Control Panel See these sections to set up the control panel for use.

  • Page 13: Adjusting Control Panel Position

    The arrow buttons and the OK button The + and – buttons (increase or decrease the number of copies) start button stop button Parent topic: Setting Up the Control Panel Adjusting Control Panel Position You can adjust the position of the control panel to make it easier to use. •...

  • Page 14: Turning Off Control Panel Sounds

    3. Press the up or down arrow buttons to select Printer Setup and press the OK button. You see this screen: 4. Press the up or down arrow buttons to select Language and press the OK button. 5. Press the up or down arrow buttons to select a language and press the OK button. 6.

  • Page 15: Product Parts Locations

    Product Parts Locations See these sections to identify the parts on your product. Product Parts - Top Product Parts - Inside Product Parts - Back Parent topic: Product Basics Product Parts - Top Sheet feeder Paper support Output tray Paper stopper Feeder guard Edge guide...
  • Page 16 Document cover Scanner glass Control panel Control panel release bar (beneath) Memory card slot Memory card access light Parent topic: Product Parts Locations...

  • Page 17: Product Parts - Inside

    Product Parts - Inside Scanner unit Ink cartridge holder in home position Parent topic: Product Parts Locations...

  • Page 18: Product Parts - Back

    Product Parts - Back AC inlet USB port Parent topic: Product Parts Locations The Power Off and Sleep Timers The product enters sleep mode or turns off automatically if it is not used for a period of time. You can adjust the time period before power management, but increasing the time reduces the product's energy efficiency.
  • Page 19 2. Press the left or right arrow buttons to select Setup and press the OK button. 3. Press the up or down arrow buttons to select Printer Setup and press the OK button. You see this screen: 4. To change the Power Off Timer setting, press the up or down arrow buttons to select Power Off Timer and press the OK button.

  • Page 20: Changing The Power Off And Sleep Timer Settings - Windows

    6. To change the Sleep Timer setting, press the up or down arrow buttons to select Sleep Timer and press the OK button. You see this screen: 7. Press the up or down arrow buttons to select the time period you want, then press the OK button. 8.

  • Page 21: Changing The Power Off And Sleep Timer Settings - Mac Os X

    4. Select the time period you want as the Power Off Timer setting. 5. Click Send. 6. Select the time period you want as the Sleep Timer setting. 7. Click Send. 8. Click OK to close the open program windows. Parent topic: The Power Off and Sleep Timers Changing the Power Off and Sleep Timer Settings - Mac OS X...

  • Page 22: Epson Connect Solutions For Smartphones, Tablets, And More

    Epson Connect Solutions for Smartphones, Tablets, and More You can print documents, photos, emails, and web pages from your home, office, or even across the globe. You can use your smartphone, tablet, or computer. Epson offers these solutions to print and scan from anywhere:.

  • Page 23: Using Epson Email Print

    Product Basics Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo and send an email to your product.

  • Page 24: Using Epson Scan To Cloud

    You can also print from Chromebooks and the Google Chrome browser without drivers or cables. If you are setting up your product for the first time, set up your Epson product for wireless printing as described on the Start Here sheet.

  • Page 25: Using Airprint

    10. Click Finish printer registration to complete setup and print a test page. Your product is now linked to your Google Account and can be accessed from any Chromebook, computer, Apple or Android device with internet access. Visit Epson Support for more information on using Google Cloud Print, or the...

  • Page 26: Wi-Fi Networking

    You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...

  • Page 27: Selecting Wireless Network Settings From The Control Panel

    CD. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
  • Page 28 3. Press the OK button to select Wi-Fi Setup Wizard. 4. Press the up or down arrow buttons to select the name of your wireless network and press the OK button. If you do not see your wireless network's name, you can enter it manually. Note: To enter the wireless network name manually, select Other SSIDs and press the OK button.

  • Page 29: Wi-Fi Direct Mode Setup

    Parent topic: Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. Epson product Computer with a wireless interface...

  • Page 30: Enabling Wi-Fi Direct Mode

    Other wireless device Your product automatically selects one of these modes to communicate with your computer or device: Access point mode If your product is not already connected to a wireless network, it enters access point mode and the product itself acts as the network access point for up to 4 devices. When operating in this mode, your product displays an AP connection symbol on the LCD screen.
  • Page 31 3. Press the arrow buttons to select Wi-Fi Direct Routerless Setup and press the OK button. 4. Press the down arrow button, then press the OK button to change the Wi-Fi Direct password. Note: If you have already connected devices or computers to your product via Wi-Fi Direct, they will be disconnected when you change the password.
  • Page 32 • Press the arrow buttons to highlight a character or a function button displayed on the keypad. Then press the OK button to select it. • To change the case of letters or select symbols, select AB12 (uppercase), ab12 (lowercase), or Symbol and press the OK button.

  • Page 33: Wi-Fi Protected Setup (Wps)

    7. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 8. Press the OK button to exit. You see either an AP or Direct connection symbol on the LCD screen and should be able to print directly to your product from your computer or device.
  • Page 34 3. Press the left or right arrow button, select Wi-Fi Setup, and press OK. 4. Press the up or down arrow button, select Push Button Setup (WPS), then press OK. 5. Follow the instructions on the LCD screen to complete WPS setup. If the network connection is successful, a Wi-Fi antenna icon with green connection bars is displayed in the upper left corner of the LCD screen.

  • Page 35: Printing A Network Status Sheet

    Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network. 1. Press the home button, if necessary. 2. Press the left or right arrow buttons to select Setup and press the OK button. 3.

  • Page 36: Changing Or Updating Network Connections

    Note: If you are connected to a network, the signal strength is also displayed. 5. Press the start button to print the network status sheet. (Press the back button if you want to cancel the operation.) Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi Networking Changing or Updating Network Connections...

  • Page 37: Changing A Usb Connection To A Wi-Fi Connection

    • If you want to add a Wi-Fi connection in addition to a USB connection, leave the USB cable connected to your product. 2. Download your product software from the Epson website, or install it from the CD that came with your product using the instructions on the Start Here sheet.

  • Page 38: Disabling Wi-Fi Features

    Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use. 1. Press the home button, if necessary.

  • Page 39: Loading Paper

    Loading Paper for Documents Loading Paper for Photos Loading Envelopes Paper Loading Capacity Available EPSON Papers Borderless Paper Type Compatibility Paper or Media Type Settings Loading Paper for Documents You can print documents on a variety of paper types and sizes.
  • Page 40 3. Pull out the output tray and open the paper stopper on the end. Note: If you print on legal-size or longer paper, leave the paper stopper closed. 4. Slide the edge guide left. 5. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges.
  • Page 41 6. Insert paper, glossy or printable side up and short edge first, against the right side and beneath the line on the left edge guide. 7. Slide the edge guide against the paper, but not too tightly. 8. Flip the feeder guard back. Always follow these paper loading guidelines: •...

  • Page 42: Loading Paper For Photos

    • Load paper short edge first, no matter which way your document faces. • Load letterhead or pre-printed paper top edge first. • Do not load paper past the line on the left edge guide. • Check the paper package for any additional loading instructions. Parent topic: Loading Paper Related references...
  • Page 43 3. Pull out the output tray and open the paper stopper on the end. 4. Slide the edge guide left. 5. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges.
  • Page 44 6. Insert paper, glossy or printable side up and short edge first, against the right side and beneath the line on the left edge guide. 7. Slide the edge guide against the paper, but not too tightly. 8. Flip the feeder guard back. Always follow these paper loading guidelines: •...

  • Page 45: Loading Envelopes

    • Load paper short edge first, no matter which way your photo faces. • Do not load paper past the line on the left edge guide. • Check the paper package for any additional loading instructions. Parent topic: Loading Paper Related references Paper Loading Capacity Loading Envelopes...
  • Page 46 3. Pull out the output tray and open the paper stopper on the end. 4. Slide the edge guide left.
  • Page 47 5. Load up to 10 envelopes against the right side. Load them printable side up and flap edge left. 6. Slide the edge guide against the envelopes, but not too tightly. 7. Flip the feeder guard back. Always follow these envelope loading guidelines: •...

  • Page 48: Paper Loading Capacity

    Epson Ultra Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Epson Brochure & Flyer Paper Matte Double-sided Epson Photo Quality Self-adhesive Sheets Epson Iron-on Cool Peel Transfer paper * Based on 20 lb (75 g/m²) paper weight. Do not load paper past the line inside the left edge guide.

  • Page 49: Available Epson Papers

    Available EPSON Papers You can purchase genuine Epson ink and paper at Epson Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).

  • Page 50: Borderless Paper Type Compatibility

    Epson Premium Presentation Letter (8.5 × 11 inches S041568 Paper Matte Double-sided [216 × 279 mm]) Epson Ultra Premium Presentation Letter (8.5 × 11 inches S041341 Paper Matte [216 × 279 mm]) Epson Brochure & Flyer Paper Letter (8.5 × 11 inches...

  • Page 51: Paper Or Media Type Settings

    Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss Epson Premium Presentation Paper Matte Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Epson Ultra Premium Presentation Paper Matte Epson Brochure & Flyer Paper Matte Double-sided Envelopes Envelope Parent topic: Loading Paper...

  • Page 52: Placing Originals On The Product

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 ×...
  • Page 53 Note: You can place multiple originals on the scanner glass. Just make sure they are at least 0.8 inch (20 mm) away from each other. 3. Close the document cover gently to keep your original in place. Parent topic: Placing Originals on the Product Related topics Copying Scanning...

  • Page 54: Copying

    Copying Documents or Photos You can copy color or black-and-white documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the product. 2. Load the paper you want to print on in the product.
  • Page 55 6. Press the left or right arrow buttons to select one of the following: • Color: for color copies • B&W: for black-and-white copies 7. Press the down arrow button to view the print settings for the copies. Note: You can also press the OK to display the print settings directly. You see this screen: 8.

  • Page 56: Paper Type Settings - Copying

    Epson Bright White Paper Epson Presentation Paper Matte Epson Iron-on Cool Peel Transfer paper Epson Photo Quality Self-adhesive Sheets Epson Brochure & Flyer Paper Matte Double-sided Photo Paper Epson Photo Paper Glossy Epson Premium Presentation Paper Matte Epson Premium Photo Paper Glossy...

  • Page 57: Copying Options

    Copying Options Select the copying options you want to use for your copies. Note: Not all options or settings may be available, depending on other copying settings. Copying option Available settings Description Density Various levels Adjusts the lightness or darkness of copies Layout Borderless Expands the image to the edge of the paper (slight cropping...
  • Page 58 You see this screen: 5. Press the down arrow button to select On and press the OK button. 6. Place up to two original photos on the product. Note: Press the up or down arrow button for instructions on placing your photos on the product. 7.
  • Page 59 8. Press the left or right arrow buttons to scroll through your photos and display one that you want to copy. 9. Press the + or – buttons to select one or more copies of the photo (up to 99). 10.

  • Page 60: Printing From A Computer

    Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
  • Page 61 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings.
  • Page 62 Note: If you are printing an envelope, select Landscape. 9. Select any of the available print options. Note: If you need to access the Epson product support website, click the Online Support button. Basic Print Options - Windows Parent topic:...

  • Page 63: Basic Print Options - Windows

    Basic Print Options - Windows You can select any of the basic print options to customize your print. Some options may be pre-selected or unavailable, depending on other settings you have chosen. Fix Photo Improves the color, contrast, and sharpness of flawed photos. Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces.
  • Page 64 2. Select the Paper & Quality Options settings for your printout: • Select the type of paper you loaded. Note: Check the paper type settings list for details. • Select the print quality setting you want to use. Note: Check the print quality settings list for details. •...

  • Page 65: Advanced Print Quality Settings - Windows

    • Select Borderless to print a borderless photo, or Borders to print a document or a photo with borders. Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details. 3.

  • Page 66: Advanced Print Options - Windows

    Super Fine For text and graphics with high print quality. Photo For photos and graphics with good quality and print speed. Best Photo For photos and graphics with high print quality. Photo RPM For the best print quality, but the slowest print speed. Parent topic: Selecting Advanced Print Settings - Windows Advanced Print Options - Windows...

  • Page 67: Selecting Print Layout Options - Windows

    Fix Photo Improves the color, contrast, and sharpness of flawed photos. Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces. For this to work, both eyes and the nose must be visible in the subject's face. If your photo includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to retain the special color effects.
  • Page 68 • To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select sizing options. • To print on both sides of your paper, select the 2-sided printing options. • To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select the Multi-Page checkbox and select the options you want.

  • Page 69: Selecting A Printing Preset - Windows

    • To control printing at the edges of borderless images, select a Borderless option: Note: To make changes to the Borderless settings, you must have selected the Borderless option on the Advanced tab. • To adjust the automatic settings, select Auto Expand as the Enlargement Method setting, then adjust the Expansion slider (if necessary) to control the amount of image expansion.

  • Page 70: Printing Your Document Or Photo - Windows

    2. Place your cursor over a Printing Presets option to view its list of settings. 3. Use any of the available options on the screen to control your printing presets. 4. To choose an option for printing, select it. 5. Click OK. Parent topic: Printing with Windows Printing Your Document or Photo - Windows...

  • Page 71: Checking Print Status - Windows

    2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status.

  • Page 72: Selecting Default Print Settings - Windows

    • To cancel printing, click Cancel. • To see print jobs lined up for printing, click Print Queue. • To check ink status, click Check Ink Levels. Parent topic: Printing Your Document or Photo - Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.

  • Page 73: Changing The Language Of The Printer Software Screens

    3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with Windows...
  • Page 74 2. Select Printer Settings. You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them.

  • Page 75: Changing Automatic Update Options

    Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature. 1. Right-click the product icon in the Windows taskbar. 2.

  • Page 76: Selecting Basic Print Settings - Mac Os X

    Selecting Basic Print Settings - Mac OS X Selecting Page Setup Settings - Mac OS X Selecting Print Layout Options - Mac OS X Managing Color - Mac OS X Selecting Printing Preferences - Mac OS X Printing Your Document or Photo - Mac OS X Parent topic: Printing From a Computer Selecting Basic Print Settings - Mac OS X...
  • Page 77 Note: The print window may look different, depending on the version of Mac OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 78 7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Print Settings from the pop-up menu. You see these settings:...

  • Page 79: Print Quality Settings - Mac Os X

    9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11.

  • Page 80: Print Options - Mac Os X

    Photo RPM For the best print quality, but the slowest print speed. Parent topic: Selecting Basic Print Settings - Mac OS X Print Options - Mac OS X You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen.

  • Page 81: Selecting Print Layout Options - Mac Os X

    1. Select the size of the paper you loaded as the Paper Size setting. If you are printing a borderless photo, select the Borderless checkbox or a paper size with a Borderless option. You can also select a custom setting to create a custom paper size. Note: You must select a compatible borderless paper type and size to print without borders.

  • Page 82: Managing Color - Mac Os X

    • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting. • To print borders around each page on the sheet, select a line setting from the Border pop-up menu. •...

  • Page 83: Color Matching And Color Options - Mac Os X

    Color Matching and Color Options - Mac OS X You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software, or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.

  • Page 84: Selecting Printing Preferences - Mac Os X

    Parent topic: Managing Color - Mac OS X Selecting Printing Preferences - Mac OS X You can select printing preferences that apply to all the print jobs you send to your product. 1. In the Apple menu or the Dock, select System Preferences. 2.

  • Page 85: Printing Your Document Or Photo - Mac Os X

    Quiet Mode Lessens noise during printing when you select Plain Paper/Bright White Paper as the paper Type or Media Type setting. Permit temporary black printing Allows you to print using black ink when a color ink cartridge is expended. High Speed Printing Speeds up printing, but may reduce print quality.

  • Page 86: Checking Print Status - Mac Os X

    Checking Print Status - Mac OS X Parent topic: Printing with Mac OS X Checking Print Status - Mac OS X During printing, you can view the progress of your print job, control printing, and check ink cartridge status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2.

  • Page 87: Cancelling Printing Using A Product Button

    • To pause a print job, click the button next to the print job. To resume a print job, click the button. • To pause printing for all queued print jobs, click the large Pause button. • To check ink status, click the Settings icon, then click the Supply Levels tab. Parent topic: Printing Your Document or Photo - Mac OS X Cancelling Printing Using a Product Button...

  • Page 88: Scanning

    After placing your original documents or photos on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Parent topic:...
  • Page 89 • Scan to Cloud saves your scan to a designated cloud account. Note: To use this feature, you must have registered a cloud account with Epson Connect. • Scan to PC (JPEG) saves your scan file directly to your computer or as an image capture in Mac OS X 10.6/10.7/10.8.

  • Page 90: Changing Default Scan Button Settings

    Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon You can start the Epson Scan program to select scan settings, scan, and save the scanned image to a file. • Windows: Double-click the EPSON Scan icon on your computer desktop.
  • Page 91 • Mac OS X: Open the Applications folder, open the Epson Software folder, and double-click the EPSON Scan icon. Note: With Mac OS X 10.6, 10.7, or 10.8, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software, such as ABBYY FineReader.

  • Page 92: Starting A Scan From A Scanning Program

    Selecting Epson Scan Settings Starting a Scan from a Scanning Program You can start Epson Scan from a scanning program to select scan settings, scan, and open the scanned image in the program. Note: With Mac OS X 10.6, 10.7, or 10.8, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software.
  • Page 93 Note: Epson Scan may start in a mode other than Home Mode when you first access it. Parent topic: Starting a Scan Related tasks Scanning with Mac OS X 10.6/10.7/10.8 Using Image Capture...

  • Page 94: Selecting Epson Scan Settings

    Parent topic: Scanning Scan Modes Epson Scan provides a choice of scan modes with different levels of control over your settings. Full Auto Mode This mode automatically detects the type of content you are scanning, selects settings for it, and saves your scanned image.

  • Page 95: Selecting The Scan Mode

    Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the Epson Scan window: Parent topic: Selecting Epson Scan Settings Related tasks Scanning in Full Auto Mode...
  • Page 97 3. Click Scan. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the image, if desired.

  • Page 98: Available Image Adjustments - Full Auto Mode

    Scanning in Full Auto Mode Scanning in Home Mode When you scan in Home Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
  • Page 99 2. Select the Document Type setting that matches your original, such as Photograph or Text/Line Art. 3. Select the Image Type setting that matches your original.
  • Page 100 11. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the image, if desired.

  • Page 101: Selecting A Scan Area - Home Mode

    Selecting a Scan Area - Home Mode You can select a specific area in your preview image to include in your scanned image. You can select the entire image area or a portion of it. You can even select multiple scan areas to create multiple scanned images of different areas (Normal Preview mode only).
  • Page 102 • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image.
  • Page 103 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it. •...

  • Page 104: Available Image Adjustments - Home Mode

    Otherwise, only the area inside the currently selected marquee will be scanned. • To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Home Mode Available Image Adjustments - Home Mode You can select these Image Adjustments options in Epson Scan Home Mode.

  • Page 105: Selecting A Scan Size - Home Mode

    1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
  • Page 106 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it. • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it.

  • Page 107: Scanning In Office Mode

    Scanning in Home Mode Scanning in Office Mode When you scan in Office Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
  • Page 108 2. Select the Image Type setting that matches your original. 3. Select the Document Source setting indicating where you placed your original. 4. Select the Size and Orientation settings that match your original. 5. Select the Resolution setting you want to use for your scan. 6.

  • Page 109: Selecting A Scan Area - Office Mode

    10. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the image, if desired.
  • Page 110 1. In the Preview window, click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...

  • Page 111: Available Image Adjustments - Office Mode

    Otherwise, only the area inside the currently selected marquee will be scanned. • To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside each scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Office Mode Available Image Adjustments - Office Mode You can select these Image Adjustments options in Epson Scan Office Mode.

  • Page 112: Scanning In Professional Mode

    Scanning in Office Mode Scanning in Professional Mode When you scan in Professional Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program.
  • Page 114 12. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the image, if desired.

  • Page 115: Available Image Types - Professional Mode

    Available Image Types - Professional Mode You can select these Image Type options in Epson Scan Professional Mode. 24-bit Color Select this setting for color photos. Color Smoothing Select this setting for color graphic images, such as charts or graphs.
  • Page 116 • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image.
  • Page 117 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it. •...

  • Page 118: Available Image Adjustments - Professional Mode

    Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan. Otherwise, only the area inside the currently selected marquee will be scanned. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic:...
  • Page 119 Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers. (The results of descreening do not appear in the preview image, only in your scanned image.) Color Restoration Restores the colors in faded photos automatically.

  • Page 120: Selecting A Scan Size - Professional Mode

    1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
  • Page 121 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it. • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it.
  • Page 122 4. To create a scanned image size that is not available in the Target Size list, click the Customize option. 5. Name the custom size, enter the size, click Save, and click OK. Then create a scan area on the preview image.

  • Page 123: Image Preview Guidelines

    • You will enlarge the image as you scan it. If you will enlarge the image using Epson Scan's Target Size setting (Home and Professional modes only), you do not need to increase the Resolution setting.

  • Page 124: Selecting Scan File Settings

    Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You may also be able to access the window by clicking the...

  • Page 125: Available Scanned File Types And Optional Settings

    7. Click OK. Available Scanned File Types and Optional Settings Parent topic: Selecting Epson Scan Settings Available Scanned File Types and Optional Settings You can select from a variety scanned file types and optional settings on the File Save Settings window in Epson Scan.

  • Page 126: Scanning With Mac Os X 10.6/10.7/10.8 Using Image Capture

    PRINT Image Matching II (*.jpg or *.tif) File formats that include Epson PRINT Image Matching II data for enhanced quality and a wider color range (does not affect the way the image displays on the screen). TIFF (*.tif) A file format created for exchanging data between many programs, such as graphic and DTP software.
  • Page 127 4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other scan settings as necessary.

  • Page 128: Available Scan Settings - Mac Os X Image Capture

    Scanning to a PDF File Restoring Photo Colors as You Scan Parent topic: Scanning Scanning to a PDF File Using Epson Scan, you can scan a multi-page document and save it in one PDF (Portable Document Format) file on your computer.
  • Page 129 1. Place your original on your product for scanning. 2. Start Epson Scan. 3. Select the scan mode you want to use. 4. Select the scan settings for your scan. 5. Preview your image. 6. When you finish selecting all your settings, click Scan.
  • Page 130 11. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the PDF file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows...

  • Page 131: Restoring Photo Colors As You Scan

    9. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the color-restored file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the image, if desired.
  • Page 132 Related tasks Selecting the Scan Mode Related topics Starting a Scan Selecting Epson Scan Settings...

  • Page 133: Using Memory Cards With Your Product

    Using Memory Cards With Your Product Follow the instructions here to work with a memory card inserted into your product. Inserting a Memory Card Printing from a Memory Card Scanning to a Memory Card Transferring Photos on a Memory Card Inserting a Memory Card Insert only one memory card at a time into a memory card slot on your product.

  • Page 134: Memory Card Types

    Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card. Memory Card Types Memory Card File Specifications Removing a Memory Card Parent topic: Using Memory Cards With Your Product Memory Card Types...

  • Page 135: Removing A Memory Card

    File format JPEG with the Exif version 2.3 standard Image size 80 × 80 pixels to 9200 × 9200 pixels Number of files Up to 9990 Parent topic: Inserting a Memory Card Removing a Memory Card After you finish working with a memory card, you can check to make sure it is safe to remove it from your product.

  • Page 136: Printing From A Memory Card

    3. Pull the memory card straight out of its slot. Parent topic: Inserting a Memory Card Printing from a Memory Card See these sections to print photos from a memory card inserted into your product: Viewing and Printing Photos Parent topic: Using Memory Cards With Your Product Viewing and Printing Photos See these sections to view and print photos displayed on your product's LCD screen.
  • Page 137 3. Press the right and left arrow buttons to scroll through your photos and display one that you want to view or print. 4. Press the + or – buttons to select one or more copies of the photo (up to 99). 5.

  • Page 138: Viewing And Printing Individual Photos Using The Slide Show

    7. Do one of the following: • To change the selected photos and number of copies to print, select Select Photos, press the OK button, and select the necessary settings. • To change the display setting for the LCD screen, select Display Options, press the OK button, and select the setting you want.
  • Page 139 4. The LCD screen scrolls through your photos and displays each photo on the memory card. Press the down arrow to pause the slide show. Press the down arrow again to resume the slide show. 5. Press OK to select a photo to print. 6.

  • Page 140: Cropping Photos Displayed On The Lcd Screen

    9. Do one of the following: • To change the selected photos and number of copies to print, select Select Photos, press the OK button, and select the necessary settings. • To change the display setting for the LCD screen, select Display Options, press the OK button, and select the setting you want.

  • Page 141: Print Setting Options - Photo Mode

    • To check the cropped image, press the OK button. Parent topic: Viewing and Printing Photos Print Setting Options - Photo Mode Select these Print Settings options when printing photos displayed on the LCD screen. Print settings Available options Description Paper Size Various paper sizes Indicates the size of paper you have loaded...
  • Page 142 5. Press the left or right arrow buttons to select one of the layout options and press the OK button. You see this screen: 6. Press the up or down arrow buttons to select the Paper Size setting that matches the paper you loaded and press the OK button.
  • Page 143 8. If you see the screen above, do one of the following: • To allow your product to place photos in the layout automatically, select Automatic layout and press the OK button. Press the + button to select a photo to print. If you need to deselect a photo, press the –...

  • Page 144: Photo Layout Options

    Photo Layout Options Select the layout you want to use when printing your photos in a layout. 2-up, 4-up, 8-up, or 20-up Print 2, 4, 8, or 20 photos on one sheet. Upper ½ or Lower ½ Print one photo in the upper or lower half of the sheet. Photo ID Prints 4 ID-sized photos on one sheet.

  • Page 145: Transferring Photos On A Memory Card

    6. Select the memory card scanning settings you want to use. 7. Press the start button to start the scan. Parent topic: Using Memory Cards With Your Product Transferring Photos on a Memory Card You can transfer photos to and from a memory card inserted into a memory card slot on your product. Setting Up File Sharing for Photo Transfers From Your Computer Transferring Photos from a Memory Card to Your Computer Parent topic:...
  • Page 146 3. Do one of the following to access your memory card files from your computer: • Windows: Select the Computer or My Computer utility, then select the removable disk icon. • Mac OS X with a USB connection: Look for the removable disk icon on your desktop, then select •...

  • Page 147: Printing Personalized Projects

    Printing Personalized Projects You can print calendars, lined paper, graph paper, or stationery with a photo background. Printing Lined Paper and Graph Paper Printing Personalized Note Paper Printing Calendar Pages Printing Lined Paper and Graph Paper You can print wide-rule or narrow-rule notebook paper and graph paper. 1.
  • Page 148 4. Press the up or down arrow button, select Personal Stationery, then press theOK button. 5. Press the up or down arrow button, select Lined Papers, then press the OK button. 6. Press the left or right arrow button and then press the OK button to select one of the following settings: •...

  • Page 149: Printing Personalized Note Paper

    • Music Paper Note: View the images for each option to preview the design layout. 7. When you see a message asking you to load paper, press the OK button. 8. To print more than one sheet, press the + or – button to select the number (up to 99). 9.
  • Page 150 5. Press the up or down arrow button, select Personal Stationary, and press the OKbutton. 6. Press the up or down arrow button, select Writing Papers, and press the OKbutton. 7. Press the left or right arrow button, and press the OK button to select one of the following settings: •...

  • Page 151: Printing Calendar Pages

    1. Load one of these types of paper in either Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) size: • Plain paper • Epson Bright White Paper • Epson Presentation Paper Matte • Epson Premium Presentation Paper Matte 2. Press the home button, if necessary.
  • Page 152 3. Press the left or right arrow button, select More Functions, and press the OK button. 4. Press the up or down arrow button, select Personal Stationery, and press the OK button.
  • Page 153 5. Press the up or down arrow button, select Calendar, and press the OK button. 6. Press the left or right arrow button and press the OK button to select one of the following settings: • Weekly: prints a Sunday to Saturday week-long calendar with hourly divisions. •...

  • Page 154: Replacing Ink Cartridges

    Note: Please dispose of your used Epson branded ink cartridges responsibly and in accordance with local requirements. If you would like to return your used ink cartridges to Epson for proper disposal, please go to www.epson.com/recycle...
  • Page 155 3. Press the OK button. You see this screen: Note: The display is different depending on which ink cartridges are low or expended, if any. Displayed ink levels are approximate. 4. Do one of the following: • If you are finished, press the OK button.

  • Page 156: Checking Cartridge Status With Windows

    • If you want to replace an ink cartridge now, select Cartridge Replacement and press the OK button. When you finish replacing cartridges, press the start button. Once ink charging is complete, press the OK button. Note: Depending on the color of the expended cartridge and how you are printing, you may be able to continue printing temporarily.
  • Page 157 Note: If any of the cartridges installed in the product are broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select Monitoring Preferences.

  • Page 158: Checking Cartridge Status With Mac Os X

    4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Cartridge Status Related tasks Removing and Installing Ink Cartridges Checking Cartridge Status with Mac OS X...
  • Page 159 • Mac OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, select your product, and select Open Print Queue. Select Utility. 2. Select EPSON Status Monitor. You see this window: 3. Do the following as necessary:...

  • Page 160: Purchase Epson Ink Cartridges

    To find the nearest one, call 800-GO-EPSON (800-463-7766). Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage.

  • Page 161: Removing And Installing Ink Cartridges

    200XL Yellow 200XL Parent topic: Purchase Epson Ink Cartridges Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out.
  • Page 162 • If you are replacing a cartridge before you see a message on the LCD screen, press the home button if necessary, and select Setup. Select Maintenance, then select Ink Cartridge Replacement and press the OK button. 2. Lift up the scanner unit. Caution: Do not move the print head by hand;...
  • Page 163 3. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 164 5. Remove the cartridge from the package. Caution: Do not touch the green chip on the cartridge. Install the new cartridge immediately after removing the old one; if you do not, the print head may dry out and be unable to print. 6.
  • Page 165 7. Insert the new cartridge into the holder and push it down until it clicks into place. 8. Lower the scanner unit and press the start button. The print head moves to its home position and the printer starts charging the ink. This takes about 90 seconds.

  • Page 166: Replacing Ink Cartridges Using A Computer Utility

    Parent topic: Replacing Ink Cartridges Related concepts Purchase Epson Ink Cartridges Replacing Ink Cartridges Using a Computer Utility You can use the Ink Cartridge Replacement utility to view on-screen instructions for replacing an ink cartridge. This method allows you to replace a cartridge before it is low or expended (if it is too old, for example).

  • Page 167: Printing With Black Ink And Expended Color Cartridges

    Parent topic: Replacing Ink Cartridges Related concepts Purchase Epson Ink Cartridges Printing With Black Ink and Expended Color Cartridges When a color ink cartridge is expended, you can temporarily continue printing from your computer using black ink. Replace the expended color cartridge as soon as possible for future printing.

  • Page 168: Printing With Expended Color Cartridges - Windows

    Note: To use this feature, Epson Status Monitor must be enabled. 1. Click Stop or Cancel Print to cancel your print job.
  • Page 169 2. If you see a message telling you that you can temporarily print with only black ink, click the Delete icon to cancel your print job. Mac OS X 10.8: Click the button to cancel your print job. If an error message is displayed, click the OK button.

  • Page 170: Conserving Low Black Ink With Windows

    The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.

  • Page 171: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Print Head Alignment Cleaning the Paper Path Print Head Maintenance...
  • Page 172 3. Press the left or right arrow buttons to select Setup and press the OK button. 4. Press the up or down arrow buttons to select Maintenance and press the OK button. You see this screen: 5. Press the OK button. 6.
  • Page 173 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 8. Do one of the following: • If there are no gaps, select Finish Nozzle Check and press the OK button. •...

  • Page 174: Checking The Nozzles Using A Computer Utility

    Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Load a few sheets of plain paper in the product. 2. Do one of the following: •...

  • Page 175: Print Head Cleaning

    5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts...

  • Page 176: Cleaning The Print Head Using The Product Control Panel

    Cleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance Related topics Replacing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1.
  • Page 177 6. Press the start button to begin the cleaning cycle. Caution: Never turn off the product during a cleaning cycle or you may damage it. power light flashes throughout the cleaning cycle and stays on green when the cleaning cycle is finished.

  • Page 178: Cleaning The Print Head Using A Computer Utility

    If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
  • Page 179 4. Click Start to begin the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product during a cleaning cycle or you may damage it. 5. When the power light stops flashing and remains on, you can check to see if the nozzles are clean;...

  • Page 180: Print Head Alignment

    Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait at least 6 hours.

  • Page 181: Aligning The Print Head Using The Product Control Panel

    Aligning the Print Head Using the Product Control Panel Aligning the Print Head Using a Computer Utility Parent topic: Adjusting Print Quality Related concepts Print Head Cleaning Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product. 1.
  • Page 182 6. Press the start button to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. You see this screen: 7. Check the printed pattern and press the arrow buttons to choose the number representing the best printed pattern for each set.

  • Page 183: Aligning The Print Head Using A Computer Utility

    Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows computer or Mac. 1. Load a few sheets of plain paper in the product. 2. Do one of the following: •...

  • Page 184: Cleaning The Paper Path

    5. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set. • After choosing each pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment.
  • Page 185 2. Use the product control panel to make a copy, but without placing a document on the scanner glass. 3. Check the back of the ejected paper to see if it is clean. 4. Repeat as necessary until the paper comes out clean. Parent topic: Adjusting Print Quality Related topics...

  • Page 186: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and paper support when you are not using the product to protect it from dust.
  • Page 187 • Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing. • Do not carry the product by its control panel; this may damage the product. 1. Turn off the product. 2.
  • Page 188 9. Lower the control panel by squeezing the release bar and gently pushing the panel down. Caution: Do not lower the control panel without first squeezing the release bar or you may damage your product. 10. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product.

  • Page 189: Solving Problems

    • Right-clicking the product icon in the Windows taskbar • On the Maintenance tab in the printer settings window • On the Start screen (Windows 8) or in the EPSON program group under your product name (other Windows versions) Parent topic:...

  • Page 190: Product Status Messages

    The ink pad is at the end of its service life. Turn off the product and contact the end of its service life Epson for support. A printer's ink pad is The ink pads are near the end of their service life. Contact Epson for support. nearing the end of its (To continue printing, press the start button.)

  • Page 191: Running A Product Check

    Where to Get Help Related topics Replacing Ink Cartridges Printing With Black Ink and Expended Color Cartridges Loading Paper Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Disconnect any interface cables connected to your product. 2.

  • Page 192: Resetting Control Panel Defaults

    • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
  • Page 193 You see this screen: 3. Press the up or down arrow buttons to select Restore Default Settings and press the OK button. You see this screen: 4. Press the up or down arrow buttons to select one of these options and press the OK button: •...

  • Page 194: Solving Setup Problems

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...

  • Page 195: Control Panel Setup Problems

    • If you see any error message or your software does not install correctly in Windows, you may not have software installation privileges. Contact your System Administrator. Parent topic: Solving Setup Problems Related concepts When to Uninstall Your Product Software Related references Windows System Requirements Mac System Requirements...

  • Page 196: Network Software Cannot Find Product On A Network

    Note: Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a filing cabinet. • Verify that your router or access point is operating correctly by connecting to it from your computer or another device.

  • Page 197: Product Does Not Appear In Mac Os X Printer Window

    Note: If you are reading these instructions online, you will lose your internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website, or install it from the CD that came with your product using the instructions on the Start Here sheet.

  • Page 198: Cannot Print Over A Network

    • If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few seconds, and restart it. If Epson Scan cannot restart, turn off your product, turn it back on, and try restarting Epson Scan again.

  • Page 199: Solving Copying Problems

    Mac OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make sure the Connection setting is set to Network, then click the Test button. • Make sure the option selected as the Timeout Setting in the Epson Scan Settings program is long enough to complete scanning over a network.

  • Page 200: Product Makes Noise When It Sits For A While

    • If the nozzle check page does not print, but the product's power is on, make sure your product software is installed correctly. • Make sure your product is level (not tilted). Parent topic: Solving Copying Problems Related concepts Print Head Cleaning Print Head Nozzle Check Product Makes Noise When It Sits for a While Your product is performing routine maintenance.

  • Page 201: Paper Jam Problems

    • Follow any special loading instructions that came with the paper. Parent topic: Solving Paper Problems Related references Paper Jam Problems Paper Loading Capacity Related topics Loading Paper Paper Jam Problems If you have problems with paper jams, try these solutions: 1.

  • Page 202: Paper Ejection Problems

    6. Lower the scanner unit and press the power button to turn the product back on. 7. Carefully follow all paper loading instructions when you load new paper. Parent topic: Solving Paper Problems Related references Paper or Media Type Settings Related tasks Cancelling Printing Using a Product Button Related topics...

  • Page 203: Nothing Prints

    Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on. • Make sure any interface cables are connected securely at both ends. • If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print, connect your product directly to your computer instead of the hub.

  • Page 204: Product Icon Does Not Appear In Windows Taskbar

    Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that does not work, try this solution: 1. Do one of the following: • Windows 8: Navigate to the Start screen, right-click the screen and select All apps. Select Control Panel >...

  • Page 205: Printing Is Slow

    Related topics Replacing Ink Cartridges Printing is Slow If printing becomes slow, try these solutions: • Make sure your system meets the requirements for your operating system. If you are printing a high- resolution image, you may need more than the minimum requirements. If necessary, increase your system's memory.

  • Page 206: Solving Page Layout And Content Problems

    • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.) Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product.

  • Page 207: Blank Pages Print

    Related tasks Selecting Print Layout Options - Windows Selecting Basic Print Settings - Mac OS X Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. •...

  • Page 208: Border Appears On Borderless Prints

    Selecting Basic Print Settings - Mac OS X Related topics Loading Paper Border Appears on Borderless Prints If you see a border on borderless prints, try these solutions: • Make sure you are printing on a compatible borderless paper type and size. Note: Do not select a custom paper size for borderless prints.

  • Page 209: Incorrect Image Size Or Position

    select See what's printing, and select your product name again, if necessary. Right-click the stalled print job, click Cancel, and click Yes. • Windows 7: Click and select Devices and Printers. Right-click your product name, select See what's printing, and select your product name again, if necessary. Right-click the stalled print job, click Cancel, and click Yes.

  • Page 210: Slanted Printout

    Slanted Printout If your printouts are slanted, try these solutions: • Select a higher print quality setting in your printer software. • Align the print head. • Make sure the product is not printing while tilted or at an angle. Parent topic: Solving Page Layout and Content Problems Related tasks...

  • Page 211: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.

  • Page 212: Faint Printout Or Printout Has Gaps

    Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Available EPSON Papers Paper Specifications Related tasks Selecting Basic Print Settings - Windows Selecting Advanced Print Settings - Windows Selecting Basic Print Settings - Mac OS X...

  • Page 213: Grainy Printout

    Related topics Replacing Ink Cartridges Loading Paper Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. • Select a higher print quality setting and turn off any high speed settings in your product software. •...

  • Page 214: Solving Scanning Problems

    Note: With Mac OS X 10.6, 10.7, or 10.8, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software, such as ABBYY FineReader.

  • Page 215: Cannot Start Epson Scan

    Mac OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button. • Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version.

  • Page 216: Solving Scanned Image Quality Problems

    If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan Black & White setting, adjust the Threshold setting and scan again.

  • Page 217: Line Of Dots Appears In All Scanned Images

    • Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions. • Adjust these Epson Scan settings (if available) and try scanning again: • Select the Unsharp Mask setting.

  • Page 218: Image Colors Are Patchy At The Edges

    You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused by interference from differing pitches in the scanner's screen and your original's halftone screen. To reduce this effect, adjust these Epson Scan settings (if available) and try scanning again: • Select the Descreening setting.

  • Page 219: Image Is Scanned Upside-Down

    Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan, try these solutions: • Create a scan area by drawing a marquee on your preview image and adjusting it as necessary.

  • Page 220: Scanned Image Edges Are Cropped

    Related tasks Selecting a Scan Area - Home Mode Selecting a Scan Area - Office Mode Selecting a Scan Area - Professional Mode Scanned Image Edges are Cropped If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If necessary, move your original away from the edges of the scanner glass slightly.

  • Page 221: Cannot Transfer Photos To Or From A Memory Card

    • Make sure the files on your memory card are in the correct format. • If you have too many photos on your memory card, you may not see all the photos you expect or may be prompted to select a group of photos by date. Reduce the number of photos on your card or select one group of photos at a time.

  • Page 222: When To Uninstall Your Product Software

    In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 8: Select Epson Event Manager and click Uninstall.

  • Page 223: Uninstalling Product Software - Mac Os X

    • Windows XP: Select EPSON Scan and click Change/Remove. 6. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic:...
  • Page 224 Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at Epson Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales).

  • Page 225: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to www.epson.com/recycle information on how to return your products for proper disposal. Windows System Requirements Mac System Requirements...

  • Page 226: Mac System Requirements

    • Mac OS X 10.5.8 • Mac OS X 10.6.x • Mac OS X 10.7.x • Mac OS X 10.8.x Note: Visit Epson's support website at www.epson.com/support (U.S.) or www.epson.ca/support (Canada) for the latest in compatibility and drivers for your product.

  • Page 227: Paper Specifications

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.

  • Page 228: Printable Area Specifications

    Envelopes Size No. 10 (4.1 × 9.5 inches [105 × 241 mm]) Paper types Plain paper Weight 20 lb (75 g/m ) to 24 lb (90 g/m Parent topic: Technical Specifications Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets Top: 0.12 inch (3 mm) minimum Left: 0.12 inch (3 mm) minimum...

  • Page 229: Ink Cartridge Specifications

    Technical Specifications Ink Cartridge Specifications Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage. The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for priming, the rest is available for printing.

  • Page 230: Memory Card Specifications

    Cartridge life Opened package: 6 months Unopened package: do not use if the date on the package has expired Temperature Storage: –4 to 104 ºF (–20 to 40 ºC) 1 month at 104 ºF (40 ºC) Ink freezes at 10.4 ºF (–12 ºC) Ink thaws and is usable after 3 hours at 77 ºF (25 ºC) Note: For best printing results, use up a cartridge within 6 months of opening the package.

  • Page 231: Dimension Specifications

    Media format DCF DCF (Design rule for Camera File system) version 1.0 or 2.0 compliant Voltage requirements 3.3 V Maximum current: 450 mA Note: All card types are standard version compliant. Parent topic: Technical Specifications Dimension Specifications Height Stored: 5.7 inches (145 mm) Printing: 11.0 inches (279 mm) Width Stored: 15.4 inches (390 mm)

  • Page 232: Environmental Specifications

    Power consumption Standalone copying: 13 W (ISO/IEC 24712) (100 to 240 V model) Ready mode: 6.5 W Sleep mode: 2.7 W Power off mode: 0.3 W Parent topic: Technical Specifications Environmental Specifications Temperature Operating: 50 to 95 ºF (10 to 35ºC) Storage: –4 to 104 ºF (–20 to 40 ºC) 1 month at 104 ºF (40 ºC) Humidity...

  • Page 233: Safety And Approvals Specifications

    • Manufacturer: Askey Computer Corporation • Type: WLU6117-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.

  • Page 234: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to www.epson.com/recycle information on how to return your products for proper disposal. Important Safety Instructions FCC Compliance Statement...
  • Page 235 • If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.

  • Page 236: Ink Cartridge Safety Instructions

    • Except as specifically explained in your documentation, do not attempt to service the product yourself. • Unplug the product and refer servicing to qualified service personnel under the following conditions: if the power cord or plug is damaged; if liquid has entered the product; if the product has been dropped or the case damaged;...

  • Page 237: Lcd Screen Safety Instructions

    • Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers. • If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water.

  • Page 238: Software Notice

    • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. WARNING The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification or Declaration of this device and may cause interference levels which exceed the limits established by the FCC for this equipment.
  • Page 239 5. The license terms of each open source software program are described in OSS.pdf on your Printer Software CD. 6. The list of open source software programs which this printer product includes are as follows. GNU GPL This printer product includes the open source software programs which apply the GNU General Public License Version 2 or later version ("GPL Programs").
  • Page 240 zeroconf 0.6.1-1 iksemel 1.4 Apache License This printer product includes the open source software program "Bonjour" which apply the Apache License Version2.0 ("Apache License Program"). Bonjour License This printer product includes the open source software program "Bonjour " which applies the terms and conditions provided by owner of the copyright to the "Bonjour ".
  • Page 241 netkit-inetd-0.17 portmap-5beta TCP Wrappers license This printer product includes the open source software program "libwrap-libs-7.6 " which applies the terms and conditions provided by owner of the copyright to the "TCP Wrappers". libncurses license This printer product includes the open source software program "libncurses-5.4 " which applies the terms and conditions provided by owner of the copyright to the "libncurses".

  • Page 242: Trademarks

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 243: Libtiff Software Acknowledgment

    Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

  • Page 244: Copyright Attribution

    Parent topic: Copyright Notice Copyright Attribution © 2013 Epson America, Inc. 5/13 CPD-38791 Parent topic: Copyright Notice...

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