Table of Contents
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Dell™ Dimension™ 8200
Technical Overview
Controls and Lights
Solving Problems
System Codes and Messages
Technical Specifications
System Setup Program
Adding Parts
Documentation
Hints, Notices, and Cautions
HINT:
A HINT indicates important information that helps you make better use of your computer.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION:
A CAUTION indicates a potential for property damage, personal injury, or death.
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the Tell Me How help file.
Information in this document is subject to change without notice.
© 2001–2002 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Dimension are trademarks of Dell Computer Corporation; Intel and Pentium are registered trademarks of Intel Corporation;
Microsoft and Windows are registered trademarks of Microsoft Corporation; Adobe is a trademark of Adobe Systems Incorporated.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation
disclaims any proprietary interest in trademarks and trade names other than its own.
This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision
Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited
viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.
September 2002 Rev. A08
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Page 1: Abbreviations And Acronyms
Microsoft and Windows are registered trademarks of Microsoft Corporation; Adobe is a trademark of Adobe Systems Incorporated. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own. -
Page 2: Diagnostic Codes
Verify that the memory modules that you are installing are compatible with the computer. configuration or compatibility error exists. If the problem persists, see "Contacting Dell" in the Dell Owner's Manual for instructions on obtaining technical assistance. No memory modules are Reseat all memory modules, and then restart the computer. -
Page 3: Post Beep Codes
IDE bus failure has occurred. Reseat the drive cables. If the problem persists, see "Contacting Dell" in the Solutions Guide for instructions on obtaining technical assistance. USB port or a device Disconnect the device from the connector. If the problem persists, see "Contacting Dell" in the connected to it has failed Solutions Guide for instructions on obtaining technical assistance. - Page 4 An error is occurring on the timer on the system See "Contacting Dell" in the Solutions Guide for instructions on obtaining CH-2 Timer Error board. technical assistance. The system configuration information in the system Enter the system setup program and verify the system configuration; then...
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Page 5: Printed Documentation
5. Click OK when the installation is complete. 6. Right-click the following link to the file: Dell Dimension 8200 System Tell Me How (.chm) (1.36 MB). 7. Click Save Target As in Microsoft Internet Explorer or Save Link As in Netscape Navigator, and specify a location on your hard drive. -
Page 6: Adding Parts
Back to Contents Page Adding Parts Dell™ Dimension™ 8200 Safety Instructions Adding a Second Hard Drive Shutting Down the Computer Adding Other Drives Reattaching the Front Door and Hinge Arms Replacing the Microprocessor Opening the Computer Cover Removing the Front I/O Panel Adding Cards... -
Page 7: When Working Inside Your Computer
Before you open the computer cover, perform the following steps in the sequence indicated. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. -
Page 8: Shutting Down The Computer
Your computer uses a lithium-ion battery. For instructions about replacing the lithium-ion battery in your computer, refer to the section about replacing the battery in your Dell computer documentation. Do not dispose of the battery along with household waste. Contact your local waste disposal agency for the address of the nearest battery deposit site. -
Page 9: Reattaching The Hinge Arms
2. Lower the hinge arms to the vertical position. 3. Align the two clips on the inside of the front door with the two hinge arms. 4. Press inward on the front door until it clips to both hinge arms. ... -
Page 10: Opening The Computer Cover
7. Pull the arms toward you until they snap into place. NOTICE: Using excessive force to pull the hinge arms into place may damage the arms or the front panel. If the hinge arms don't snap back into place on the first attempt, slightly reposition the arms and try again. 8. - Page 11 CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions." CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. Shut down the computer. 2.
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Page 12: Removing Cards
8. Lower the plastic securing lever. 9. Connect any cables that should be attached to the card. See the documentation that came with the card for information about the card cable connections. Close the computer cover. 11. Connect your computer and devices to their electrical outlets, and turn them on. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. -
Page 13: Adding Memory
If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if the new modules were purchased from Dell. Your original memory modules must be installed as a pair in either connectors RIMM1 and RIMM 2 or RIMM 3 and RIMM4. - Page 14 If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if the new modules were purchased from Dell. Your original memory modules must be installed as a pair in either connectors RIMM1 and RIMM 2 or RIMM 3 and RIMM4.
- Page 15 7. Align the notches on the bottom of the module with the crossbars in the connector. NOTICE: To avoid breaking the memory module, do not press near the middle of the module. 8. Insert the module straight down into the connector, ensuring that it fits into the vertical guides at each end of the connector. Press firmly on the ends of the module until it snaps into place.
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Page 16: Adding A Second Hard Drive
6. To replace the AGP card, gently press it down into the slot connector until it clicks into place. Press the card clip lever while inserting the card into the slot connector. Adding a Second Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions."... -
Page 17: Adding Other Drives
Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions." HINT: Drives sold by Dell come with their own operating software and documentation. After you install a drive, refer to the documentation that came with the drive for instructions on installing and using the drive software. -
Page 18: Inch Devices
NOTICE: To avoid possibly damaging the drive by electrostatic discharge (ESD), ground yourself by periodically touching an unpainted metal surface on the back of the computer. Your computer includes a floppy drive and a CD or DVD drive. You can add other devices, such as a Zip drive, a CD-RW drive, or a tape drive. 5.25-Inch Devices CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in... - Page 19 10. Connect a power cable to the drive. See the documentation that came with the drive for instructions on connecting a drive cable to the drive and system board. HINT: Your computer uses cable-select drive cables. This means that the device connected to the end connector of the drive cable is the master device and the device connected to the middle connector is the slave device.
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Page 20: Replacing The Microprocessor
8. Remove the two shorter, green plastic rails from the inside of the computer cover. These rails are not attached to the computer cover with screws. To remove the rails, firmly pull the rails from the drive cage. 9. Attach the rails to the drive using the screws supplied with the drive. Ensure that the rail tabs are positioned at the back of the drive. - Page 21 NOTICE: Do not discard the original heat sink and securing clips unless you are installing a microprocessor upgrade kit from Dell. If you are not installing a microprocessor upgrade kit from Dell, reuse the original heat sink, blower, and securing clips when installing your new microprocessor.
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Page 22: Installing The Microprocessor
To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. If you are installing a microprocessor replacement kit from Dell, return the original heat sink assembly and microprocessor package to Dell in the same package in which your replacement kit was sent. -
Page 23: Removing The Front I/O Panel
Removing the Front I/O Panel CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions." Shut down the computer. 2. Turn off any attached devices and disconnect them from their electrical outlets. NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack. -
Page 24: Replacing The System Board
Note the routing of the DC power cables underneath the tabs in the computer frame as you remove them from the system board and drives. It is important to route these cables properly when you replace them to prevent them from being pinched or crimped. 6. -
Page 25: Removing The System Board
To attach the riser extension to the riser system board: 1. Align the two metal clips on the riser extension with the two slots on the metal base of the riser system board. 2. Align the brown RISER connector on the riser extension with the pad connectors on the riser system board. 3. -
Page 26: Closing The Computer Cover
If the system board that you are replacing is a two-piece, riser-type system board, you do not have to remove the riser. Dell supplied you with either a two-piece, riser-type system board with the riser already attached or with a one-piece system board. - Page 27 Gently pull the power cables toward you so that they do not get caught underneath the drives. 2. Ensure that no tools or extra parts are left inside the computer. 3. Close the cover: a. Pivot the cover down. b. Press down on the right side of the cover until it closes. c.
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Page 28: Solving Problems
Back to Contents Page Solving Problems Dell™ Dimension™ 8200 Accessing Help Files Microsoft® Windows® Error Messages Power Problems General Program Problems Start-Up Error Messages Internet Connection Problems Video and Monitor Problems E-Mail Problems Sound and Speaker Problems Resolving Other Technical Problems Printer Problems Reinstalling Drivers Scanner Problems... -
Page 29: Start-Up Error Messages
Start-Up Error Messages Operating system not found — Call Dell for technical assistance. See "Contacting Dell" in the Dell Solutions Guide for the correct number to call. Insert bootable media — The operating system is trying to boot to a nonbootable floppy disk or CD. Insert a bootable floppy disk or CD. -
Page 30: Sound And Speaker Problems
If you cannot print to a parallel port printer Verify the printer cable connections — Ensure that the printer cable is connected as described in "Connecting a Printer" in the Dell Solutions Guide. Ensure that the printer is turned on —... -
Page 31: Scanner Problems
Ensure that the electrical outlet is working by testing it with another device, such as a lamp. Reinstall the printer driver — See "Installing the Printer Driver" in the Dell Solutions Guide. Check for interrupt request conflicts — "Resolving Software and Hardware Incompatibilities."... -
Page 32: Mouse Problems
Reconnect the keyboard cable — Shut down the computer (see "Turning Off the Computer" in the Dell Solutions Guide), reconnect the keyboard cable as shown on the START HERE sheet for your computer, and then restart the computer. -
Page 33: If You Cannot Play A Music Cd Or Install A Program From A Cd
If you cannot play a music CD or install a program from a CD HINT: High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the CD. Ensure that Windows recognizes the drive — In Windows XP, click the Start button, and then click My Computer. -
Page 34: Network Problems
Network Problems Check the network cable connector — Ensure that the network cable connector is firmly connected to the connector on the computer and the network wall jack as shown on the START HERE sheet for your computer. Check the network lights on the back of the computer — A green light indicates a 10 Mbps network connection, and an orange light indicates a 100 Mbps network connection. -
Page 35: Internet Connection Problems
A solid blue screen appears HINT: ScanDisk may run when you restart the computer. Follow the instructions on the screen. Turn the computer off — If your computer locks up and you are unable to get a response by pressing a key on your keyboard or moving your mouse, press the power button for at least 8 to 10 seconds until the computer turns off. -
Page 36: Reinstalling Drivers
HINT: The ResourceCD displays drivers only for hardware that Dell installed at the time of purchase. If you installed any additional hardware, those drivers may not be displayed by the ResourceCD. If those drivers are not displayed, exit the ResourceCD program and refer to the documentation and drivers that came with that product. -
Page 37: Resolving Software And Hardware Incompatibilities
6. Click Roll Back Driver. Resolving Software and Hardware Incompatibilities Windows XP, Windows Me, and Windows 2000 IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured. Windows XP To check for conflicts on a computer running Windows XP: 1. -
Page 38: Using System Restore
4. Click File System. 5. Click the Troubleshooting tab, and make sure that Disable System Restore is unchecked. Before proceeding with any System Restore function, Dell recommends that you thoroughly read Microsoft's information about using System Restore. To access this information: 1. -
Page 39: Restoring The Computer To An Earlier Operating State
The Operating System CD provides options for reinstalling your Windows XP operating system. The options can potentially overwrite files installed by Dell and possibly affect programs installed on your hard drive. Therefore, Dell does not recommend that you reinstall your operating system unless instructed to do so by a Dell technical support representative. -
Page 40: Reinstalling Windows Me
The Operating System CD provides options for reinstalling your Windows Me operating system. The options can potentially overwrite files installed by Dell and possibly affect programs installed on your hard drive. Therefore, Dell does not recommend that you reinstall your operating system unless instructed to do so by a Dell technical support representative. -
Page 41: Reinstalling Windows 2000
The Operating System CD provides options for reinstalling your Windows 2000 operating system. The options can potentially overwrite files installed by Dell and possibly affect programs installed on your hard drive. Therefore, Dell does not recommend that you reinstall your operating system unless instructed to do so by a Dell technical support representative. - Page 42 9. Press <Enter> again to restart your computer. 10. Click Next when the Welcome to the Windows 2000 Setup Wizard screen appears. 11. When the Regional Settings screen appears, select the settings for your locale, and then click Next. 12. Enter your name and organization in the Personalize Your Software screen, and then click Next. 13.
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Page 43: Technical Specifications
Back to Contents Page Technical Specifications Dell™ Dimension™ 8200 Microprocessor Audio System Information Video Expansion Bus Controls and Lights Memory Power Drives Physical Ports and Connectors Environmental Microprocessor Microprocessor type Intel® Pentium® 4 microprocessor 1.50, 1.60, 1.80, 1.90, 2.00, 2.20, or 2.40 GHz (400 MHz); or 2.26, 2.40, 2.53, 2.66, or 2.80 GHz (533 MHz) - Page 44 Externally accessible: Serial 9-pin connector; 16550C-compatible Parallel 25-hole connector (bidirectional) Video 15-hole connector Keyboard 6-pin mini-DIN connector or USB connector Mouse 6-pin mini-DIN connector or USB connector two front-panel and two back-panel USB–compliant connectors Headphone front-panel miniature jack three miniature jacks for line-in, line-out, and microphone Audio Internally accessible: Primary IDE channel...
- Page 45 Back to Contents Page ...
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Page 46: Viewing Settings
Viewing Settings 1. Turn on (or restart) your computer. 2. When the blue Dell™ logo appears, press <F2> immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again. System Setup Program Screens The system setup program screens display the current configuration information for your computer. - Page 47 Displays keyboard errors when set to Report. The default is Report. Auto Power On Allows auto power-on. The default is Disabled. Remote Wake Up Allows remote Wake on LAN. (Dell does not support Wake on LAN in S3 or S5 Suspend Modes on this Dimension™ computer.) The default is Off. Lower Power Mode Disables remote wake up. The default is Disabled.
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Page 48: Clearing Forgotten Passwords
Default Policy to Deny (the default), this request is rejected. The request is accepted when set to Accept. (Dell does not support Wake on LAN or PXE on this Dimension computer and cannot assist you with debugging a Wake on LAN or a PXE failure—those features are enabled only for your convenience.) -
Page 49: Technical Overview
Internal View System Board Connectors and Sockets Socketed Microprocessor Power Supply DC Power Connectors IDE Interface Cable Connections for Dell-Installed Drives Placement of Dell-Installed Cards Internal View CAUTION: Before you begin any of the procedures in this section, read "Safety Instructions."... -
Page 50: Power Supply
Socketed Microprocessor The 478-pin, socketed Intel® Pentium® 4 microprocessor, shown above with the heat sink attached, contains an integrated 8-KB primary (L1) cache with a secondary (L2) 256-KB Advanced Transfer Cache that resides in the processor's core and runs at the processor's internal clock speed. The socketed microprocessor inserts into the ZIF connector mounted on the system board. -
Page 51: Power Supply Dc Connector Pin Assignments
+3.3 VDC 12.0 1.0/0.0 14.0 –12 VDC 12.0 +5 VFP 12.0 When the current load is outside of the ranges listed, but within each specified output current range, the +5-V, +12-V, and +3.3-V outputs are allowed to regulate at +/–10% of nominal DC voltages. Maximum continuous total DC output cannot exceed 200 W. -
Page 52: Dc Power Connector P2
+5 VDC Black +5 VDC Black Gray +5 VFP Purple +12 VDC Yellow +3.3 VDC* Orange –12 VDC Blue Black PS ON Green Black Black Black +5 VDC +5 VCD +5 VCD *Sense connector DC Power Connector P2 Pin Number Signal Name 18-AWG Wire Black Black... - Page 53 Black Black +12 VDC Yellow IDE Interface Cable Connections for Dell-Installed Drives IDE Channel Connector Location Dell- Installed Drive Primary IDE master End connector on PRI IDE connector cable Hard drive Primary IDE slave Middle connector on PRI IDE connector cable...
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Page 54: Controls And Lights
Back to Contents Page Controls and Lights Dell™ Dimension™ 8200 Front View Back View Front View CD Activity Light The CD activity light is on when the computer reads data from the CD drive. CD Drive Eject Button Press this button to eject your CD from the CD drive. -
Page 55: Back View
Express Service may not be available in some countries. This label lists your computer's service tag and your Express Service Code (if applicable). If you call Dell technical support, use your Express Service Code to route the call directly to the correct support personnel. The Dell technical support staff will ask for your service tag. -
Page 56: Parallel Connector
Check the documentation that came with the device or contact the USB device manufacturer for more information. For quick connections, Dell recommends using the front USB connectors for USB devices such as digital cameras, gaming controllers, and scanners. Use the back-panel USB connectors for USB mouse and keyboard connections. -
Page 57: Abbreviations And Acronyms
Microsoft and Windows are registered trademarks of Microsoft Corporation; Adobe is a trademark of Adobe Systems Incorporated. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.