Troubleshooting - Yamaha CRW3200UXZ - 24x10x40 External USB 2.0 CD-RW Drive Owner's Manual

Troubleshooting

Refer to the YAMAHA CD-R/RW Drive website for the latest support data,
including information on troubleshooting.
YAMAHA CD-R/RW Drive website
URL: http://www.yamaha.co.jp/english/product/computer/
Europe
URL: http://www.yamaha-it.de/
1
The CRW3200UX drive is not turned on when the power switch is ON.
(The front panel LED does not light.)
Are the AC adapter and the power cable connected properly?
Turn off the power switch and check that the CRW3200UX drive, the AC
adapter, the power cable, and the AC outlet are connected properly. (P. 13, 14)
If not, connect them properly, and then turn on the CRW3200UX drive.
If the CRW3200UX is not turned on (the front panel LED does not light) even if
they are connected properly, contact the store of purchase or your nearest
Yamaha dealer (listed at the back of this manual).
2
The operating system does not start up properly.
Is the USB interface card installed properly?
Refer to the documentation that comes with the USB interface card.
3
The CRW3200UX drive is not recognized by the operating system. (P. 16)
Is the CRW3200UX drive connected properly to the computer with the USB
cable?
Check that the USB cable is fully connected to the CRW3200UX drive.
(P. 13, 15)
For Windows 98 Second Edition, is the included device driver installed?
Windows 98 Second Edition does not recognize the CRW3200UX drive unless
the included device driver is installed. Install the device driver following the
instructions of the separate manual "Device Driver Installation Guide" that
comes with the CRW3200UX drive.
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