Troubleshooting - Kenmore 665.62612 Use & Care Manual

TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the
cost of an unnecessary service call. Display shows time countdown, but oven is not
operating
Nothing will operate
• Is the Kitchen Timer in use?
• Has a household fuse blown or has the circuit breaker
tripped? Replace the fuse or reset the circuit.
• Is the appliance wired properly? See Installation
Instructions provided with your microwave oven.
Oven will not operate
• Is the door completely closed?
Firmly close door.
• Is the electronic oven control set correctly?
See "Microwave Oven Control" section.
• Is the Child Lock set?
See "Child Lock" section.
• Is the magnetron working properly?
Try to heat 1 cup (250 mL) of cold water for 2 minutes at
100% cooking power. If water does not heat, contact a Sears
trained repair specialist. See back cover.
Oven makes humming noise
• This is normal and occurs when the transformer for the
magnetron cycles on.
Oven door looks wavy
• This is normal and will not affect performance.
Turntable will not operate
• Is the turntable properly in place?
Make sure turntable is correct-side up and is sitting securely
on the turntable support. See "Turntable" section.
• Is the turntable support operating properly?
Remove turntable. Remove and replace turntable support.
Replace turntable. Put in 1 cup (250 mL) of water, then restart
oven. If it still is not working, contact a Sears trained repair
specialist. See back cover. Do not operate the oven without
turntable and turntable support working properly.
Turntable rotates both directions
• This is normal and depends on motor rotation at beginning of •
cycle.
See "Kitchen Timer" section.
• Is the Demo Mode in use?
See "Demo Mode" section.
Tones are not sounding
• Are tones turned off?
See "Tones" section.
Steam is coming from the vent grille
• Some steam is normal.
Fan running slower than usual
• Has the oven been stored in a cold area?
The fan will run slower until the oven warms up to normal
room temperature.
Fan running during cooking
• This is normal. Fan comes on at low speed to cool the oven.
Cooking times seem too long
• Is the cooking power set properly?
See "Cooking Power" section.
• Are large amounts of food being heated?
Larger amounts of food need longer cooking times.
• Is the incoming voltage less than specified in the
"Microwave Oven Safety" section?
Have a qualified electrician check the electrical system in the
home.
Radio or TV Interference
• Is the microwave oven plugged into the same outlet?
Try a different outlet.
Is the radio or TV receiver near the microwave oven?
Move the receiver away from the microwave oven, or adjust
the radio or TV antenna.
Are the microwave oven door and sealing surfaces clean?
Make sure these areas are clean.
Display shows messages
Is the display showing an "Oven Status" screen, with a
letter/number code and instruction to inform Sears?
The oven has detected an internal problem. It has run a self-
checking program and displayed the error. Contact a Sears
trained repair specialist. See back cover.
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