Help Us Help You; If You Need Service - GE JGP630ER Use And Care Manual

Read this book carefully.
It intended to
is help you
operate and maintain your new
cooktop properly.
Keep it handy for answers to
your questions.
If you don't understand something
or need more help, write (include
Consumer Affairs
GE Appliances
Appliance Park
Louisville, KY 40225
To obtain service, see the Consumer Services page
We're proud of our service and want you to be
pleased. If for some reason you are not happy with
the service you receive, here are three steps to follow
for further help.
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased. In most
cases, this will soive the problem.
WARNING: If the information in this manual is not followed exactly, a fire or explosion may
result causing property damage, personal injury or death.
—Do not store or use gasoline or other
flammable vapors and liquids in the vicinity
of this or any other appliance.
—WHAT TO DO IF YOU SMELL GAS
Do not try to light any appliance.
Do not touch any electrical switch; do not
use any phone in your building.
2

HELP US HELP YOU...

Write down the model
and serial numbers.
You'll find them on a label located
These numbers are also on the
Consumer Product Ownership
Registration Card that came with
your cooktop. Before sending in
this card, please write these
numbers here:
Model Number
Serial Number
Use these numbers in any
correspondence or service calls
concerning your cooktop.

IF YOU NEED SERVICE

If you received a
damaged cooktop...
Immediately contact the dealer (or
builder) that sold you the cooktop.
Save time and money.
Before you request
service...
Check the Problem Solver in the
back of this guide. It lists causes of
minor operating problems that you
can correct yourself.
NEXT, if you are still not pleased, write all the
details-including you phone number—to:
Manager, Consumer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
FINALLY, if your problem is still not resolved, write:
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
Immediately call your gas supplier from
a neighbor's phone. Follow the gas
supplier's instructions.
If you cannot reach your gas supplier, call
the fire department.
—Installation and service must be performed
by a qualified installer, service agency or
the gas supplier.