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QuickSpecs
Service and Support
Insight Online/Insight
Remote Support
HP Support Center
Parts and materials
For more information
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA2-3842ENN.pdf
NOTE: Additional HP Care Pack services can be found at: http://hp.com/go/cpc
HP Insight Remote Support provides 24 X 7 remote monitoring, proactive notifications, and problem
resolution. This comes at no additional cost with your HP solution. Learn more about Insight Remote
Support
http://www.hp.com/go/insightremotesupport
http://h18013.www1.hp.com/products/servers/management/insight-online/index.html.
Personalized online support portal with access to information, tools and experts to support HP business
products. Submit support cases online, chat with HP experts, access support resources or collaborate with
peers. Learn more
http://www.hp.com/go/hpsc
HP's Support Center Mobile
live support. Now, you can get access to personalized IT support anywhere, anytime.
HP Insight Remote Support and HP Support Center are available at no additional cost with a HP warranty,
HP Care Pack or HP contractual support agreement.
NOTE: HP's Support Center Mobile App is subject to local availability.
HP will provide HP-supported replacement parts and materials necessary to maintain the covered
hardware product in operating condition, including parts and materials for available and recommended
engineering improvements.
Parts and components that have reached their maximum supported lifetime and/or the maximum usage
limitations as set forth in the manufacturer's operating manual, product QuickSpecs, or the technical
product data sheet will not be provided, repaired, or replaced as part of these services.
The defective media retention service feature option applies only to Disk or eligible SSD/Flash Drives
replaced by HP due to malfunction.
To learn more on services for HP ProLiant servers, please contact your HP sales representative or HP
Authorized ServiceOne Channel Partner. Or visit:
DA - 14222 North America — Version 10 — December 9, 2013
App*
allows you to resolve issues yourself or quickly connect to an agent for
www.hp.com/services/proliant
HP H221 Host Bus Adapter
and Insight Online
Page 6
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