HP Carrier-grade cc2300 Product Manual
  1. Manuals
  2. Brands
  3. HP Manuals
  4. Server
  5. cc2300
  6. Product manual
HP Carrier-grade cc2300 Product Manual

HP Carrier-grade cc2300 Product Manual

Useræs guide and technical useræs guide - hp carrier grade server cc2300
Hide thumbs Also See for Carrier-grade cc2300:
Table of Contents

Advertisement

Quick Links

See also: Reference , User Manual
Hewlett-Packard cc2300 Carrier Grade Server

Product Guide

Document Release Date: March 2003

Advertisement

Table of Contents
loading

Related Manuals for HP Carrier-grade cc2300

Summary of Contents for HP Carrier-grade cc2300

  • Page 1: Product Guide

    Hewlett-Packard cc2300 Carrier Grade Server Product Guide Document Release Date: March 2003...
  • Page 2 Except as provided in HP’s Terms and Conditions of Sale for such products, Hewlett-Packard Company (HP) assumes no liability whatsoever, and HP disclaims any express or implied warranty, relating to sale and/or use of HP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.

  • Page 3: Table Of Contents

    Contents Hewlett-Packard ....................i cc2300 Carrier Grade Server Product Guide ............i Part I: User’s Guide .................... 9 1 Chassis Description..................13 Physical Specifications......................13 Environmental Specifications ....................14 Chassis Feature Locations....................16 Front Panel........................16 Back Panel ........................18 PCI I/O Riser Cards...................... 29 Power Supplies ......................

  • Page 4: Cc2300 Carrier Grade Server Product Guide

    When to Run the FRU/SDR Load Utility............... 54 What You Need to Do ....................55 How You Use the FRU/SDR Load Utility..............55 Using the Adaptec SCSI Utility....................59 Running the SCSI Utility....................59 Part II: Technical User’s Guide ............... 61 4 Upgrading the Hardware................
  • Page 5 Initial System Startup ......................99 Initial System Startup Checklist..................99 Running New Application Software..................100 Running New Application Software Checklist ............100 After the System Has Been Running Correctly ..............100 After the System Has Been Running Correctly Checklist........... 100 More Problem Solving Procedures ..................
  • Page 6 Figures Figure 1. cc2300 Carrier Grade Server Chassis................13 Figure 2. Front Panel Control Locations ..................16 Figure 3. DC Input Back Panel (AC Input Power Supply Shown Below) ........18 Figure 4. Server Board Connector and Component Locations ..........19 Figure 5. 3.3 Volt Riser Board with Half-height Bracket.............29 Figure 6.
  • Page 7 Figure 33. Serial Port .........................96 Figure 34. Jumper Locations (J1E1 and J6A2)................97 Figure 35. J6A2 Jumper Block for DCD Signal ................98 Figure 36. J6A2 Jumper Block for DSR Signal (Default) ............98 cc2300 Carrier Grade Server Product Guide...
  • Page 8 Tables Table 1. Physical Specifications ..................13 Table 2. Environmental Specifications ................14 Table 3. Front Panel Features..................17 Table 4. Back Panel Features ..................18 Table 5. Rear Serial Port Adapter Pin-out ..............24 Table 6. Software Security Features ................27 Table 7. HP cc2300 Carrier Grade Server PCI I/O Riser Card Details .....30 Table 8.

  • Page 9: Part I: User's Guide

    Part I: User’s Guide Chassis Description Regulatory Specifications and Disclaimers Configuration Software and Utilities Detailed server management tool information and supported operating system information is contained in the Intel Server Control Installation (ISC) Guide For the cc2300 & cc3300 Carrier Grade Server.
  • Page 10 Overcurrent protection: The server is designed for an AC line voltage source with up to 20 amperes of overcurrent protection per cord feed. If the power system for the equipment rack is installed on a branch circuit with more than 20 amperes of protection, you must provide supplemental protection for the server.
  • Page 11 3. Connector, server end: The connectors that plug into the AC receptacle on the server must be an IEC 320, sheet C13, type female connector. 4. Cord length and flexibility: Cords must be less than 4.5 meters (14.76 feet) long. CAUTION Temperature: The temperature, at which the server operates when installed in an equipment rack, must be maintained between 5 °C (41 °F) and 40 °C...

  • Page 13: Chassis Description

    1 Chassis Description ® ® The cc2300 Carrier Grade Server is a rack-mounted server that supports one to two Intel Pentium III processors and up to 6 Gbytes of SDRAM memory. The server supports high availability features such as AC and DC power supply modules and scalable architecture to support symmetric multiprocessing (SMP).

  • Page 14: Environmental Specifications

    Environmental Specifications The cc2300 Carrier Grade Server meets environmental specifications as indicated in Table 2. All testing was performed per procedures defined in Bellcore GR-63-CORE NEBS Physical Protection, Bellcore GR-3580 NEBS Criteria Levels, Bellcore GR-1089-CORE EMC and Electrical Safety – Generic Criteria for Network Telecommunications Equipment.
  • Page 15 KVA rating 0.16 KVA Heat dissipation 160 Watts BTU’s per hour 550 BTU/hr Kcal per hour 38 Cal/sec Nominal rated voltages 100 – 124 V Maximum operating voltage 264 V Minimum operating voltage 87 V Rated (marked) line current(s) 3.0 Amps Line voltage power-fail threshold 73 V Dropout carry-through time at minimum line voltage...

  • Page 16: Chassis Feature Locations

    Chassis Feature Locations Front Panel Figure 2 shows the front panel view of the system. The front panel contains system control switches, alarm indicators and relays, and status indicators. You will find the front panel’s controls summarized in Table 3. NMI Switch Alarm: PWR (green) System Power Switch...

  • Page 17: Table 3. Front Panel Features

    Table 3. Front Panel Features Item Feature Description Front Panel Switches NMI switch A momentary switch used to instruct the processor to copy system memory to the hard drive. Pressing the recessed button with a paper clip or pin puts the server in a halt state for diagnostic purposes and allows you to issue a non•maskable interrupt.

  • Page 18: Back Panel

    Back Panel Figure 3 shows the back panel view of the system. Figure 3. DC Input Back Panel (AC Input Power Supply Shown Below) You will find the back panel’s feature summary in Table 4. Table 4. Back Panel Features Item Description USB port 1...

  • Page 19: Figure 4. Server Board Connector And Component Locations

    Server Board Connector and Component Locations Figure 4 shows the location of the server board’s connectors and other components. OM12815 Speaker Sys fan 2 connector ID LED CPU 1 fan connector Battery Sys fan 1 connector Diagnostic LEDs (POST code) Aux fan connector 66 MHz/64-bit PCI riser slot (full height) Floppy drive connector...

  • Page 20: Pci Riser Slots

    Processor The server board accommodates one or two Intel Pentium III processors up to 1.26 GHz with 512k cache. Memory The system board contains six 168-pin DIMM slots each supporting 72-bit ECC (64-bit main memory plus ECC) registered SDRAM DIMMs (PC-133 compatible). You may install a minimum of 256 MB (128 MB x 2) and as much as 6 GB.

  • Page 21: Scsi Controller

    SCSI Controller † The server board includes an embedded Adaptec AIC-7899W SCSI controller providing dual Ultra160 Low Voltage Differential (LVD) SCSI channels. The SCSI bus is terminated on the server board with active terminators that cannot be disabled. The onboard device must always be at one end of the bus. The device at the other end of the cable is terminated with the active terminator on the SCSI cable installed in the system.

  • Page 22: Network Teaming Features

    Network Teaming Features NOTE Using both on-board NICs in a team does not allow the use of NIC 1 for server management access. To support both network teaming features and server management features, a third NIC must be added and teamed to NIC 2.

  • Page 23: Keyboard And Mouse

    Preferred Primary Adapter With multiple adapters installed, you can specify one as the Preferred Primary adapter. For example if you have a server with a Gigabit LAN as the primary adapter and a 10/100 Base TX LAN adapter as the secondary, you could configure the Gigabit LAN server adapter to be the preferred primary.

  • Page 24: Table 5. Rear Serial Port Adapter Pin-Out

    RJ45 Serial Port The rear RJ45 serial port is a fully functional COM port that supports any standard serial device and provides support for serial concentrators, which typically support RJ45 serial connectors. For server applications that use a serial concentrator to access the server management features of the baseboard, a standard 8-pin CAT-5 cable from the serial concentrator is plugged directly into the rear RJ45 serial port.
  • Page 25 ACPI The server board supports the Advanced Configuration and Power Interface (ACPI) as defined by the ACPI 1.0 and PC97 specifications. An ACPI aware operating system can put the system into a state where the hard drives spin down, the system fans stop, and all processing is halted. However, the power supply will still be on and the processors will still be dissipating some power, so the power supply fans will still run.
  • Page 26 Using Passwords You may set the user password, the supervisor password, or both passwords. If only the user password is set, you: • Must enter the user password to enter BIOS Setup or the SSU • Must enter the user password to boot the server if Password on Boot is enabled in either the BIOS Setup or SSU •...

  • Page 27: Table 6. Software Security Features

    Summary of Software Security Features Table 6 lists the software security features and describes what protection each offers. In general, to enable or set the features listed here, you must run the SSU and go to the Security Subsystem Group, menu. The table also refers to other SSU menus and to the Setup utility. Table 6.
  • Page 28 Table 6. Software Security Features (continued) Feature Description Control access to the system To control access to using the system, set a user password and enable it other than SSU: set user through Setup. password To disable a password, change it to a blank entry or press CTRL-D in the Change Password menu of the User Password Option menu found in the Security Subsystem Group.

  • Page 29: Pci I/O Riser Cards

    PCI I/O Riser Cards The server board includes one 3.3 V 64-bit at 66 MHz riser board with half-height bracket for PCI add-in cards (see Figure 5). Figure 6 shows the optional configuration; the 3.3 V riser board attached to a full-height bracket. Using both configurations allows both PCI busses to support 3.3 V PCI add-in cards.

  • Page 30: Figure 7. 5 Volt Riser Board With Full-Height Bracket

    Figure 7 shows the 5 V riser board available as an option. The 5 V riser board contains voltage level translation circuitry converting the 5 V PCI add-in card’s 5 V signals to the server board’s 3.3 V signal levels. Figure 7.

  • Page 31: Power Supplies

    Gigabit LAN Adapter over copper, full A6921A opt 001 Universal Half length Full Height RJ45 height Power Supplies The cc2300 server system may be configured with either an AC-or DC-input power subsystem. Power from the power subsystem is carried to internal system boards and peripheral devices via discrete cables.

  • Page 32: Table 8. Led Indicators

    Introduction The DC version of the cc2300 Carrier Grade Server uses a -48 to -60 VDC input switching power subsystem, which provides up to 250 Watts with -48 to -60 VDC input and with current and remote sense regulation. Interface Requirements DC Input The DC power source may produce hazardous voltage levels exceeding -60 VDC and high energy levels above 240VA that may cause electric shock or burns.

  • Page 33: Table 9. Dc Input Rating

    DC present / Only Standby Outputs On BLINK GREEN Power supply DC outputs ON and OK GREEN Power Supply in Alert Condition BLINK AMBER Power supply failure (OTP, OCP, OVP, UV) AMBER DC Input Voltage Specification The power supply will operate within all specified limits over the input voltage range outlined in Table 9.

  • Page 34: Figure 9. Ac-Power Supply Subsystem

    AC Power Subsystem This section defines the AC-input switching power subsystem. OM12864 Figure 9. AC-Power Supply Subsystem Features • 250 W output capability in full AC input voltage range • “Power Good” indication LEDs • Predictive failure warning • Internal cooling fans with multi-speed capability •...

  • Page 35: Peripheral Bay

    AC Input Voltage Specification The power supply will operate within all specified limits over the input voltage ranges outlined in Table 12. Harmonic distortion of up to 10% THD will not cause the power supply to go out of specified limits. Table 12.

  • Page 36: Cooling Subsystem

    Cc2300 Internal Disk Drive Product Numbers Product Number Disk Capacity Rotational speed Disk Replacement Part Number A6917A 18 GB 10,000 RPM A6917-69001 A6942A 18 GB 15,000 RPM A6942-69001 A6918A 36GB 10,000 RPM A6918-69001 A6943A 36 GB 15,000 RPM A6943-69001 Cooling Subsystem The cooling subsystem contains a fan module consisting of five 40 mm fans to cool the server board and other components.

  • Page 37: Server Management Summary

    Server Management Summary The server management system features a Board Management Controller (BMC), which autonomously monitors server status and provides the interface to server management control functions. This controller is responsible for controlling system power, resets, monitoring voltages, temperatures, fans, and communicating with secondary controllers on its Intelligent Platform Management Bus (IPMB).

  • Page 39: Regulatory Specifications And Disclaimers

    2 Regulatory Specifications and Disclaimers Please refer to the cc2300 Carrier Grade Server Quick Start Guide for complete details. cc2300 Carrier Grade Server Product Guide...

  • Page 41: Configuration Software And Utilities

    3 Configuration Software and Utilities This chapter describes the Power-On Self-Test (POST) and server configuration utilities. The table below briefly describes the utilities. Table 14. Configuration Utilities Utility Description and brief procedure Page BIOS Setup You can move the CMOS jumper on the server board from the default setting (Protect CMOS memory) to the Clear setting;...

  • Page 42: Setup Menus

    NOTE If the BIOS setup option “POST Diagnostic Screen” is enabled (Default), you will not see the message “Press <F2> to enter SETUP”. This message is hidden by the Manufacturer’s Splash screen. To see the message, press the <ESC> key while the splash screen is displayed. This will temporarily disable the splash screen allowing you to see the message.

  • Page 43: Main Menu

    The BIOS Setup program menu bar is shown below. Main Advanced Security Server Boot Exit Allocates Configures Sets Selects serial port, Selects boot Saves or resources advanced passwords LAN, and event log options and discards changes for hardware features available and security features.

  • Page 44: Advanced Menu

    Processor Settings Submenu Feature Option Description Processor Type This field is informational only. Processor POST Speed This field is informational only. Processor Retest [Disabled] If enabled, BIOS will activate and retest all processors on Enabled the next system boot. Option automatically resets to Disabled on next system boot.

  • Page 45: Pci Configuration Submenu

    PCI Configuration Submenu Feature Option Description USB Function <Enter> Enters submenu. Onboard NIC 1 <Enter> Enters submenu. Onboard NIC 2 <Enter> Enters submenu. Onboard SCSI <Enter> Enters submenu. Onboard Video <Enter> Enters submenu. PCI Slot 1B ROM [Disabled] Full-Height PCI Riser Slot. Select whether or not to load Enabled the Device’s Option ROM.

  • Page 46: Security Menu

    Onboard Video Function Submenu Feature Option Description Onboard SCSI [Enabled] Allows disabling onboard Video port Disable Security Menu You can make the following selections on the Security Menu itself. Enabling the Supervisor Password field requires a password for entering Setup. The passwords are not case-sensitive. Feature Option Description...

  • Page 47: System Management Submenu

    Server Menu (continued) Feature Option Description Temperature Sensor [Disabled] If enabled, the system will not boot if the ambient Enabled temperature is outside the range specified in the SDR. POST Error Pause [Enabled] If enabled, the system will wait for user intervention Disabled on critical POST errors.

  • Page 48: Boot Menu

    Event Log Configuration Submenu Feature Option Description Clear All Event Logs [No] Allows user to clear all event logs. Setting to Yes will clear the DMI event log after system boot. Event Logging Disabled Allows user to log DMI events. [Enabled] Critical Event Logging Disabled...

  • Page 49: Exit Menu

    Boot Device Priority Submenu (continued) Boot Priority Device Option Description Boot Device Removable Device Attempts to boot from a network connection. Hard Drive Requires the presence of a PXE server. ATAPI CDROM [Intel (R) Boot Agent Ve] Intel (R) Boot Agent Ve Disabled Boot Device Removable Device...

  • Page 50: Upgrading The Bios

    Upgrading the BIOS Obtaining the Upgrade Utility BIOS versions may periodically change. Refer to the following URL for current information on the cc2300 Carrier Grade Server’s BIOS and firmware versions. Firmware update utilities and instructions will be provided. http://www.software.hp.com keyword: cc2300 Using the System Setup Utility The System Setup Utility (SSU) is on the HP Server cc2300 &...

  • Page 51: Running The Ssu From The Cd

    Running the SSU from the CD Running the ssu.bat file provided on the SSU media starts the SSU. If the server boots directly from the SSU media, the ssu.bat file is automatically run. If it boots from a different media, the SSU can be started manually or by another application.

  • Page 52: Sel Manager Add-In

    SEL Manager Add-in Clicking on the SEL Manager Add-in task brings up the Server Event Log (SEL) viewer. You can load and view the current SEL data stored in the BMC, save the currently loaded SEL data to a file, view previously saved SEL data, or clear the SEL.

  • Page 53: Fru Manager Add-In

    • Open: Opens an SDR data file for viewing. • Save As: Saves the currently loaded SDR data to a file. • Exit: Quits the SDR Viewer. SDR Menu The SDR menu has the following options: • Properties: Displays SDR information from the BMC. These fields are display only. •...

  • Page 54: Exiting The Ssu

    FRU Menu The FRU menu has the following options: • Properties: Displays FRU information from the BMC. These fields are display only. • Reload: Reloads the FRU entries from the server. Help The Help menu has the following option: • Help Topics: Displays the help information for the FRU Manager Add-in.

  • Page 55: What You Need To Do

    What You Need to Do The FRUSDR Load Utility is run directly from the HP Server cc2300 & cc3300 User Information Diagnostics and Utilities Resource CD. Insert the CD and reboot or reset the server to load the FRUSDR Load Utility. How You Use the FRU/SDR Load Utility Run the FRU/SDR Load Utility after booting from the HP Server cc2300 &...

  • Page 56: Command Line Format

    FRU IMBDEVICE on bus FFh, Device ID 00h, IPMB address 20h, LUN 00 Loading Common Header Area Loading Internal Use Area Loading Chassis Area Loading Board Area Loading Product Area FRU File Area(s) successfully loaded into FRU memory Programming complete, reboot server for normal operation Strike a key when ready….

  • Page 57: Displaying Usage Information

    Displaying Usage Information When the utility is run with the /? or /h command line flags, the following message is displayed: FRU & SDR Load Utility Version X.XX Usage: Frusdr Is the name of the utility. /? Or /h Displays usage information. /d {smb,fru,sdr} Only displays requested area.
  • Page 58 Displaying Utility Title and Version The utility displays its title: FRU & SDR Load Utility, Version X.XX Where X.XX is the revision number for the utility. Configuration File The configuration file is in ASCII text. The utility executes commands formed by the strings present in the configuration file.

  • Page 59: Using The Adaptec Scsi Utility

    Using the Adaptec SCSI Utility The Adaptec SCSI utility detects the SCSI host adapters on the server board. The utility runs out of the BIOS and is used to • Change default values • Check and/or change SCSI device settings that may conflict with those of other devices in the server Running the SCSI Utility 1.

  • Page 61: Part Ii: Technical User's Guide

    Part II: Technical User’s Guide Upgrading the Hardware Upgrading the Chassis Technical Reference This section describes procedures that REQUIRE internal server access. WARNING Before removing the covers, see “Safety: Before You Remove Server Covers” on page 64 and “Warnings and Cautions” on page 65. WARNING Do not attempt to modify or use an AC power cord that is not the exact type required.
  • Page 62 WARNING Grounding the rack installation: To avoid the potential for an electrical shock hazard, you must include a third wire safety ground conductor with the rack installation. If the server power cord is plugged into an AC outlet that is part of the rack, then you must provide proper grounding for the rack itself.

  • Page 63: Upgrading The Hardware

    4 Upgrading the Hardware Tools and Supplies Needed Procedures in this section require the following tools and supplies: • Jumper-removal tool or needle-nosed pliers • Small flat-bladed screwdriver • † Phillips (cross-head) screwdriver (#2) • Pen or pencil • Anti-static wrist strap and conductive foam pad (recommended) Figure 11.

  • Page 64: Cautions

    Cautions These warnings and cautions apply throughout this chapter. CAUTIONS System power on/off: The power button DOES NOT switch off system power. To remove power from the system, you must unplug/disconnect the power connections. Make sure power connections are unplugged/disconnected before you open the chassis, add, or remove any components.

  • Page 65: Warnings And Cautions

    Warnings and Cautions These warnings and cautions apply whenever you remove covers of the system. WARNINGS Power Button: Shutting down the server with the Power button on the front of the chassis DOES NOT remove all power from the system. To remove all power from system, you must also unplug/disconnect the power cord from the system.

  • Page 66: Removing The Bezel And Top Cover

    Removing the Bezel and Top Cover CAUTION For proper cooling and airflow, do not operate the server with the cover removed. Always reinstall the cover before turning the server on. To remove the top cover, follow this procedure: 1. Loosen the two captive screws on the front panel and remove the bezel (A in Figure 12). 2.

  • Page 67: Internal Chassis Layout

    Internal Chassis Layout The server board contains connectors for installing up to two Pentium III processors utilizing the FCPGA sockets. The server board has six DIMM slots and supports up to 6 GB error checking and correcting (ECC) SDRAM memory. The server board also contains two PCI slots (implemented via riser cards), input/output (I/O) ports and various controllers.

  • Page 68: Replacing A Pci Add-In Card

    Replacing a PCI Add-in Card To replace a PCI add-in card in either the full-height or half-height riser, follow this procedure: 1. Grip the riser card and lift upward to unplug the riser card and remove. 2. Release the PCI add-in card hold-down bracket. 3.

  • Page 69: Replacing The Fan Module

    Replacing the Fan Module To replace the fan module, follow this procedure: 1. Disconnect the fan module’s power cable from the server board. 2. Press in on the plastic catch (A in Figure 15) to release the fan module. 3. Swing the fan module upward (B in Figure 15) and lift it out of the chassis. Figure 15.

  • Page 70: Replacing The Hard Disk Drives

    Replacing the Hard Disk Drives To replace a hard disk drive, follow this procedure: 1. Remove the bezel and top cover. 2. Unplug the signal cables (A in Figure 16) and power cables (B in Figure 16) from one or both hard disk drives.

  • Page 71: Replacement Disks

    Replacement Disks The SCSI address jumpers need to be removed from the failed disk and installed on the replacement disk. Set the SCSI address on the replacement disk to match the failed disk’s SCSI address. Installing a Second Disk Drive in the Server Chassis Check the SCSI address setting on the disk drive that is already installed.
  • Page 72 Part Number A6917-69001/A6918-69001 Product Number A6917A/A6918A Jumper Settings cc2300 Carrier Grade Server Product Guide...

  • Page 73: Removing And Installing Memory

    Removing and Installing Memory The server board supports only PC133-compliant SDRAM. DIMMS must be the same speed. Install from 256 MB to 6 GB of registered memory. DIMMs must be installed in pairs in the following order: 1A-1B, 2A-2B, and 3A-3B as shown in Figure 17.

  • Page 74: Removing And Installing Processors

    Removing and Installing Processors WARNING If the server has been running, any installed processor and heat sink on the processor board(s) will be hot. To avoid the possibility of a burn, allow the unit to cool-down and be careful when removing or installing server board components that are located near processors.

  • Page 75: Figure 18. Raising The Locking Bar And Removing The Terminator

    Adding a Processor If you are adding a second processor to your system, you must first remove the terminator from the secondary processor socket. The second processor must be compatible with the first processor (within one stepping, same voltage, and same speed.). 1.

  • Page 76: Figure 19. Inserting The Processor And Lowering The Locking Bar

    5. Using Figure 19 as a guide, align the corner mark on the processor with the corner mark on the socket and insert the processor into the socket. Lower the locking bar completely and verify that it has fully latched. OM11789 Figure 19.

  • Page 77: Figure 20. Aligning The Heatsink And Installing The Heatsink Retaining Clip

    6. Apply the powerstrate (heat dissipation) strip to the top of the processor. 7. Align the processor and heatsink (D in Figure 20) so that the raised areas can make full contact when assembled (the blades of the heatsink should point toward the fans). 8.

  • Page 78: Figure 21. Unlatching The Heatsink Retaining Clip (Shown From Power Supply Side)

    Removing a Processor 1. Observe the safety and ESD precautions at the beginning of this chapter and the additional cautions given here. 2. Detach the heatsink-retaining clip from the processor socket using a screwdriver or other tool as shown in Figure 21. OM12827 Figure 21.

  • Page 79: Replacing 3.3 Volt Or 5 Volt Pci Add-In Cards

    Installing or Removing a Terminator 1. Observe the safety and ESD precautions at the beginning of this chapter and the additional cautions given here. 2. Raise the locking bar (B in Figure 23) on the socket (A in Figure 23). 3.

  • Page 80: Replacing The Cd-Rom Assembly

    Replacing the CD-ROM Assembly CAUTION Failure to properly install the Flex Cable on the CD-ROM drives can result in broken traces in the cable. Follow these instructions to avoid damage to the cable. cc2300 Carrier Grade Server Product Guide...

  • Page 81: Removing The Cd-Rom Drive

    Removing the CD-ROM Drive To remove the CD-ROM drive from the system, follow this procedure: 1. Remove the hard disk drive above the peripheral drive carrier (A). Remove the air baffle (B) next to the fan assembly. 2. Move cables above the Flex cable out of the way and disconnect the cable (A) from the server board.

  • Page 82: Removing The Cd-Rom Drive From The Carrier

    Removing the CD-ROM Drive from the Carrier To remove a CD-ROM drive from the carrier, follow this procedure: 1. Remove the top and bottom EMI covers from the drive assembly. 2. Unplug power cable from carrier opening (A). 3. Flex the plastic carrier to disengage the carrier pins from the CD-ROM drive’s mounting holes. 4.

  • Page 83: Installing A Cd-Rom Drive

    Installing a CD-ROM Drive To install a CD-ROM drive, follow this procedure: 1. Carefully align the connector for the CD-ROM and plug into the drive. Bends at location (A) greater than 90 degrees can cause damage to circuit traces. 2. Place the CD-ROM drive into the plastic carrier. Make sure to align the two metal mounting pins on the carrier with the plastic standoffs (A) on the cable and fully insert drive into the carrier.
  • Page 84 5. Power cable should plug into carrier opening (A) and be positioned as shown. The end of the Flex cable should route up through the slot in carrier (B) if pull-tab is present. 6. Place EMI covers on top and bottom of drive (Top shown). 7.
  • Page 85 10. Secure the assembly in the chassis using screws at the two carrier mounting locations. 11. Notice the two BEND LINES shown. 12. Make a Z fold in the cable at the BEND LINE locations. 13. Plug connector onto baseboard (A) and ensure that it is not cocked to either side. Reinstall the hard disk drive and air baffle.

  • Page 86: Replacing The Backup Battery

    Replacing the Backup Battery The lithium battery on the server board powers the real time clock (RTC) for up to 10 years in the absence of power. When the battery starts to weaken, it loses voltage, and the server settings stored in CMOS RAM in the RTC (for example, the date and time) may be wrong.

  • Page 87: Figure 25. Replacing The Backup Battery

    To replace the backup battery, follow this procedure: 1. Observe the safety and ESD precautions at the beginning of this chapter. 2. Remove the top cover and locate the backup battery on the server board (see Figure 25). 3. Insert the tip of a small flat bladed screwdriver, or equivalent, under the tab in the plastic retainer.

  • Page 89: Upgrading The Chassis

    5 Upgrading the Chassis Replacing the Server Board The replacement server board comes already installed in a replacement chassis. Please note that warranty is tracked by the serial and product number on your original system. Please record the serial and product number of the original server you purchased and affix it to the replacement server.

  • Page 90: Figure 28. Front Panel Board Removal

    Figure 26. Front Panel Board Removal cc2300 Carrier Grade Server Product Guide...

  • Page 91: Cc2300 Replacement Parts List

    cc2300 Replacement Parts List Part Number Exchange Part Number Description A6898-67013 A6898-69013 System Brd/Chassis/Powerstrate/DC A6899-67003 A6899-69003 System Brd/Chassis/Powerstrate/AC A6949-67001 DIMM 2 x 128MB A6932-67001 A6932-69001 DIMM 2 x 256MB A6933-67001 A6933-69001 DIMM 2 x 512MB A6934-67001 A6934-69001 DIMM 2 x 1GB A6899-67002 A6899-69002 Power Supply, AC...
  • Page 92 A6917-67001 A6917-69001 Disk Drive, 18GB 10K RPM A6918-67001 A6918-69001 Disk Drive, 36GB 10K RPM A6942-67001 A6942-69001 Disk Drive, 18GB 15K RPM A6943-67001 A6943-69001 Disk Drive, 36GB 15K RPM A6919-62001 I/O Card, Ultra 160, FW SCSI Full Height A6919-62002 I/O Card, Ultra 160, FW SCSI Low Profile A6920-62001 LAN Adapter, 10/100baseTX, Full...

  • Page 93: Technical Reference

    6 Technical Reference This section includes: • Connector pinouts • Information on jumpers Connectors This section describes certain I/O interface connectors of the cc2300 Carrier Grade Server. Serial Port Connector (Front Panel) An RJ45 connector on the front panel located behind the bezel supplies a serial interface (see Table 15).

  • Page 94: Usb Connectors (Front Panel)

    USB Connectors (Front Panel) The server board provides two USB ports located behind the bezel. The built-in USB ports permit the direct connection of two USB peripherals without an external hub. If more devices are required, an external hub can be connected to either of the built-in ports. Alarms The alarms port interface is a standard DB15-pin connector (see Figure 28).

  • Page 95: Dc Power Input For Dc-Input Power Supply Cage

    DC Power Input for DC-Input Power Supply Cage A DC power terminal block is provided at the rear of the DC-input power supply cage. It is recommended to use appropriately sized power wire and DC mains. OM13119 Figure 29. DC Power Input Connector †...

  • Page 96: Serial Port Connector (Back Panel)

    Serial Port Connector (Back Panel) An RJ45 connector on the back panel I/O supplies a serial interface (see Table 17). The interface may be used either as an emergency management port (EMP) or as a normal serial port. As an EMP, COM2 is used as a communication path by the server management software that provides a level of emergency management through an external modem.

  • Page 97: Configuration Jumpers

    For those server applications that require a DB9 type serial connector, the 8-pin RJ45-to-DB9 (A6900-63003) adapter included in the accessories kit, must be used. NOTES 1. The RJ45-to-DB9 adapter should match the configuration of the serial device used. One of two pinouts configurations are used depending on whether the serial device requires a DSR or DCD signal.

  • Page 98: System Recovery And Update Jumpers (J1E1)

    System Recovery and Update Jumpers (J1E1) Table 18. System Recovery and Update Jumper Options Option Description BMC Write If pins 2 and 3 are jumpered (default), the BIOS boot block is write-protected. If pins 1 Protect and 2 are jumpered, the boot block is erasable and programmable. WARNING: Incorrect programming of the boot block will render the system unbootable.

  • Page 99: Solving Problems

    7 Solving Problems This section helps you identify and solve problems that might occur while you are using the system. Resetting the System To do this: Press: Soft boot reset, which clears system memory and reloads the operating system. <Ctrl+Alt+Del> Clear system memory, restart POST, and reload the operating system.

  • Page 100: Running New Application Software

    Running New Application Software Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. Running New Application Software Checklist • Does the system meet the minimum hardware requirements for the software? See the software documentation.

  • Page 101: Preparing The System For Diagnostic Testing

    Preparing the System for Diagnostic Testing CAUTION Turn off devices before disconnecting cables: Before disconnecting any peripheral cables from the system; turn off the system and any external peripheral devices. Failure to do so can cause permanent damage to the system and/or the peripheral devices.

  • Page 102: Power Light Does Not Light

    • CD-ROM drive activity light does not light. • There are problems with application software. • The bootable CD-ROM is not detected. Try the solutions in the order given. If you cannot correct the problem, contact your service representative for help. Power Light Does Not Light Check the following: •...

  • Page 103: Hard Disk Drive Activity Light Does Not Light

    Check the following: • Is AC power available at the wall outlet? • Is the system power cord properly connected to the system and the wall outlet? • Did you press the power button? • Is the power on light lit? •...

  • Page 104: Problems With Network

    Problems with Network The server hangs when the drivers are loaded. Change the PCI BIOS interrupt settings. Try the “PCI Installation Tips” below. Diagnostics pass, but the connection fails. • Make sure the network cable is securely attached. • Make sure you specify the correct frame type in your NET.CFG file. The Activity LED doesn’t light.

  • Page 105: Bootable Cd-Rom Is Not Detected

    Bootable CD-ROM Is Not Detected Is the BIOS set to allow the CD-ROM to be the first bootable device? cc2300 Carrier Grade Server Product Guide...

  • Page 107: A Post Error Codes And Messages

    A POST Error Codes and Messages The following table defines POST error codes and their associated messages. The BIOS will prompt the user to press a key in case of serious errors. A string “Error” precedes some error messages to highlight possible system malfunctions. The BIOS vendor specific error codes are not listed here since not all error codes are applicable to every platform.

  • Page 108: Table 21. Post Code - Port 80H Codes

    Table 21. POST Code - Port 80h Codes Post Code Diagnostic LED Decoder Description Note: G=Green, R=Red, A=Amber Uncompress various BIOS modules. Verify password checksum. Verify CMOS checksum. Read microcode updates from BIOS ROM. Initializing the processors. Set up processor registers. Select least featured processor as the BSP.
  • Page 109 Table 21. POST Code - Port 80h Codes (continued) Post Code Diagnostic LED Decoder Description Note: G=Green, R=Red, A=Amber Initializing APP CMOS RAM for appliance servers only. Check point after CMOS initialized. Validate date and time in RTC. Load micro code to all CPUs. Scan SMBIOS GPNV areas.
  • Page 110 Table 21. POST Code - Port 80h Codes (continued) Post Code Diagnostic LED Decoder Description Note: G=Green, R=Red, A=Amber Memory Test: the amount of memory above 8 MB has been found and verified. Checking for a soft reset and clearing the memory below 8 MB for the soft reset next.
  • Page 111 Table 21. POST Code - Port 80h Codes (continued) Post Code Diagnostic LED Decoder Description Note: G=Green, R=Red, A=Amber Lock out PS/2 keyboard/mouse if unattended start is enabled. Option ROM scan. Init Boot Devices: the adapter ROM had control and has now returned control to BIOS POST Performing any required processing after the option ROM returned control.

  • Page 112: Post Codes And Error Messages

    POST Codes and Error Messages The following table defines POST error codes and their associated messages. The BIOS prompts the user to press a key in case of a serious error. Some error messages are preceded by the string "Error” to highlight that the system might be malfunctioning. All POST errors and warnings are logged in the system event log unless it is full.
  • Page 113 Table 22 POST Codes and Error Messages (continued) Error Code Error Message Pause on Boot 8138 Processor 3 failed FRB-3 timer 8139 Processor 4 failed FRB-3 timer 8140 Processor 3 disabled 8141 Processor 4 disabled 8148 Processor 2 failed initialization 8149 Processor 3 failed initialization 814A...
  • Page 114 Table 22. POST Codes and Error Messages (continued) Error Code Error Message Pause on Boot 8178 Pentium III XXXB detected. Pentium III XXXB processors not Yes, system halted supported on S820PN2. See product guide for details. System Halted. 8180 PB64 Failed to respond 8181 CPUID, Processor steppings are different 8182...
  • Page 115 Table 22. POST Codes and Error Messages (continued) Error Code Error Message Pause on Boot 8235 Left Processor 3 Thermal Trip failure 8236 Left Processor 2 Thermal Trip failure 8237 Left Processor 1 Thermal Trip failure 8240 Right Processor 4 disabled 8241 Right Processor 3 disabled 8242...
  • Page 116 Table 22. POST Codes and Error Messages (continued) Error Code Error Message Pause on Boot 8281 Right Coherency Filter failed data test 8290 Left Coherency Filter failed address test 8291 Right Coherency Filter failed address test 8292 Speed mismatched processors have been disabled 8293 Coherency Filter size mismatch 8306...

  • Page 117: B Equipment Log And Configuration Worksheet

    B Equipment Log and Configuration Worksheet Equipment Log Use the blank equipment log provided here to record information about your system. You will need some of this information when you run BIOS Setup. Item Manufacturer Name and Model Number Serial Number Date Installed System System Baseboard...

  • Page 119: C Warnings

    C Warnings WARNING: English (US) AVERTISSEMENTS : Français WARNUNG: Deutsch AVVERTENZA: Italiano ADVERTENCIA: Español cc2300 Carrier Grade Server Product Guide...

  • Page 120: Warning: English (Us)

    WARNING: English (US) The power supply in this product contains no user-serviceable parts. There may be more than one supply in this product. Refer servicing only to qualified personnel. Do not attempt to modify or use the supplied AC power cord if it is not the exact type required.
  • Page 121 Warning: English (US) (continued) A microprocessor and heat sink might be hot if the system has been running. Also, there might be sharp pins and edges on some board and chassis parts. Contact should be made with care. Consider wearing protective gloves. Danger of explosion if the battery is incorrectly replaced.

  • Page 122: Avertissements : Français

    AVERTISSEMENTS : Français Le bloc d'alimentation de ce produit ne contient aucune pièce pouvant être réparée par l'utilisateur. Ce produit peut contenir plusieurs blocs d'alimentation. Veuillez contacter un technicien qualifié en cas de problème. Ne pas essayer d'utiliser ni de modifier le câble d'alimentation CA fourni, s'il ne correspond pas exactement au type requis.
  • Page 123 Avertissements : Français (suite) Le microprocesseur et le dissipateur de chaleur peuvent être chauds si le système a été sous tension. Faites également attention aux broches aiguës des cartes et aux bords tranchants du capot. Les contacts doivent être établis avec soin. L'usage de gants de protection est conseillé.

  • Page 124: Warnung: Deutsch

    WARNUNG: Deutsch Das Netzteil dieses Computers enthält keine wartungsbedürftigen Teile. Dieses Produkt kann über mehrere Netzteile verfügen. Überlassen Sie Wartungsarbeiten nur qualifizierten Fachleuten. Versuchen Sie nicht, das mitgelieferte Netzkabel zu verändern oder einzusetzen, wenn es nicht exakt dem benötigten Kabeltyp entspricht. Das Produkt kann über mehrere Netzkabel verfügen.
  • Page 125 Warnung: Deutsch (Fortsetzung) Mikroprozessor und Kühlkörper können heiß sein, wenn das System längere Zeit einge- schaltet war. Einige Platinen- und Gehäuseteile können scharfe Spitzen und Kanten auf- weisen. Gehen Sie auf jeden Fall mit Vorsicht heran. Das Tragen von Schutzhandschuhen wird empfohlen.

  • Page 126: Avvertenza: Italiano

    AVVERTENZA: Italiano L'alimentatore contenuto nel computer non contiene parti riparabili dall'utente. Questo prodotto può essere fornito con più alimentatori. Per l'assistenza fare riferimento solo a personale qualificato. Non tentare di modificare o utilizzare cavi di alimentazione in c.a. che non siano del tipo prescritto.
  • Page 127 Avvertenza: Italiano (continua) Se il sistema è stato in funzione, il microprocessore e il dissipatore di calore potrebbero essere caldi. Inoltre su alcune parti della scheda e del telaio potrebbero esserci piedini appuntiti e bordi taglienti. Prestare quindi molta attenzione nel toccarli. Indossare guanti protettivi.

  • Page 128: Advertencia: Español

    ADVERTENCIA: Español La fuente de alimentación de este producto no contiene piezas que puedan ser reparadas por el usuario. Puede que haya más de una fuente de alimentación en este producto. Para las reparaciones, consulte sólo con el personal cualificado. No intente modifica ni utilizar el cable de alimentación de CA suministrado si no es del tipo exacto requerido.
  • Page 129 Advertencia: Español (continuación) Puede que el microprocesador y el disipador de calor se recalienten si se ha estado ejecutando el sistema. Asimismo, puede que algunas tarjetas o piezas de la carcasa tengan patillas o bordes afilados. Los contactos deberán realizarse cuidadosamente. Puede que sea conveniente llevar guantes de protección.
  • Page 130 cc2300 Carrier Grade Server Product Guide...

  • Page 131: Index

    Index battery disposing of safely, 90 installing, 91 A3763A, 22 removing, 90 A4800A, 32 bezel removal, 70 A4923A, 22 BIOS, 111, 116 A5149A, 32 Upgrading, 54 A5150A, 32 Boot Device Priority menu, configuring, A5159A, 32 Setup, 52, 53 A5230A, 33 Boot menu, configuring, Setup, 52 A5531A, 38 boot sequence...
  • Page 132 SCSI, 23 FRU/SDR load utility, 58 when to run, 58 Controller video, 22 FRUSDR load utility, 43 cooling installing all covers for correct airflow, 70 hard disk drive replacement, 74 hardware updating, 67 DC power connector, 99 heat sink, fan, 82 DC Power Subsystem, 33 Description Chassis, 15...
  • Page 133 administrative, 27 removing, 79, 82, 83 administrator, 28 selecting the correct processor, 78 entering to unblank screen, 29 processor removal and installation, 78 user, 27, 28 using to reactivate keyboard/mouse, 29 using to reactivate keyboard/mouse, 25 real time clock PGA370, 22 running SCU to configure settings, 91 Physical specifications, 15 removal and installation...
  • Page 134 locking mouse, keyboard with timer, 25, System Configuration Utility, See SCU System Management menu, configuring, password, 29 Setup, 49, 51 secure mode, 29 system setup utility, 54 secure mode, setting in SCU, 28 System setup utility software lock, SCU, 27 exiting, 58 unattended start, 30 launching a task, 55...
  • Page 135 Deutsch, 128 Warning components may be hot, 78 dispose of lithium battery safely, 90 ESD can damage product, 68 no user-serviceable parts, power supply, power on/off switch, 68, 69 unplug/disconnect power cord, cables, 69 Warnings translations English, 124 Index...

This manual is also suitable for:

Carrier-grade cc3300

Table of Contents