Brother DCP-J152W User Manual page 53

Error Message
Cannot Detect
Cannot Detect Ink
Cannot Print
Replace Ink
Cover is Open
Data Remaining
High Temperature
Cause
You installed a new ink cartridge too
quickly and the machine did not
detect it.
An ink cartridge is not installed
correctly.
If you are not using Genuine Brother
Innobella™ ink, the machine may not
detect the ink cartridge.
The ink cartridge must be replaced.
A used ink cartridge was reinstalled.
The new ink cartridge has an air
bubble.
If you are not using Genuine Brother
Innobella™ ink, the machine may not
detect the ink volume.
One or more of the ink cartridges
have reached the end of their life. The
machine will stop all print operations.
The scanner cover is not locked in the
closed position.
The ink cartridge cover is not locked
in the closed position.
Print data is left in the machine's
memory.
The room temperature is too high.
Troubleshooting
Action
Take out the new ink cartridge and
reinstall it slowly and firmly until it
latches. (See Replacing the ink
cartridges on page 32.)
Use a new Genuine Brother
Innobella™ Ink Cartridge. If the error
is not cleared, call Brother Customer
Service.
Replace the ink cartridge with a new,
genuine Brother ink cartridge.
Remove the used ink cartridge and
install a new one.
Slowly turn the ink cartridge so that
the ink supply port is pointing
downward, and then reinstall the
cartridge.
Use a new Genuine Brother
Innobella™ Ink Cartridge. If the error
is not cleared, call Brother Customer
Service.
Replace the ink cartridges. (See
Replacing the ink cartridges
on page 32.)
Lift the scanner cover, and then close
it again.
Make sure the USB cable (if used)
has been guided correctly through the
cable channel and out the back of the
machine.
Firmly close the ink cartridge cover
until it locks into place.
Press Stop/Exit. The machine will
cancel the job and clear it from the
memory. Try to print again.
After cooling the room, allow the
machine to cool down to room
temperature. Try again when the
machine has cooled down.
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