Troubleshooting - Philips BTM2280 User Manual

11 Troubleshooting

Warning
•
Never remove the casing of this device.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
device, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips Web page
(www.philips.com/support). When you contact
Philips, make sure that the device is nearby
and the model number and serial number are
available.
Problems Solutions
No power. Make sure that the power adaptor
is securely connected to both the
power supply and the device.
Make sure that there is power at
the AC outlet.
No sound or Adjust the volume.
poor sound.
Disconnect the headphones.
Make sure that you have select
the correct audio source.
No response Reconnect the power adaptor.
from the
device.
Remote Before you press any function
control does button, select the correct source
not work. with the remote control instead
of the main unit.
Reduce the distance between
the remote control and the main
unit.
Insert the battery with its
polarity (+/– signs) aligned as
indicated.
Replace the battery.
Aim the remote control directly
at the sensor on the front panel
of the main unit.
EN
18
Problems Solutions
No disc is Insert a disc of 12-cm diameter,
detected. never one of other sizes.
Make sure that the label of the
disc faces you.
Wait until the moisture
condensation at the lens is
cleared.
Replace or clean the disc.
Make sure that the recordable
disc is finalized and the format
supported.
USB storage Make sure that the USB storage
device is not device is compatible with the
supported. product.
Try another one.
Cannot Make sure that the file format is
play some supported.
files on the
Make sure that the file quantity
USB storage
does not exceed the maximum.
device.
Radio Increase the distance between
reception is the product and other electrical
poor. appliances.
Fully extend the antenna and
adjust its position.
Connect an outdoor FM antenna
instead.
Timer does Set the clock correctly.
not work.
Switch on the timer.
Clock/timer Power is interrupted or cut off.
setting is
Reset the clock/timer.
erased.
Music The Bluetooth device cannot be
playback is used to play music through this
unavailable product wirelessly.
on this
even after
successful
Bluetooth
connection.