Page 1 N8100-1223F/1224F/1225F/1277F/1278F NEC Express5800/140Hf User's Guide 2nd Edition 10-2006 ONL-4149bN-140Hf-100-99-0609...
Page 2 The NEC product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control.
Page 3 Keep this User’s Guide at hand for quick reference at anytime necessary. SAFETY INDICATIONS Follow the instructions in this User’s Guide for your safety to use the server. The server contains components with possible danger, hazards that may cause by ignoring warnings, and preventive actions against such hazards.
Page 4 SYMBOLS USED IN THIS USER'S GUIDE AND WARNING LABELS Attentions Indicates that improper use may cause an electric shock. Indicates that improper use may cause personal injury. Indicates that improper use may cause fingers to be caught. Indicates that improper use may cause the clip of a hand. Indicates that improper use may cause fumes or fire.
Page 5 NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Page 9 User’s Guide, contact the service representative where you purchased this product. (5) NEC assumes no liability arising from the use of this product, nor any liability for incidental or consequential damages arising from the use of this User’s Guide regardless of Item (4).
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Page 11: Preface
PREFACE Welcome to the NEC Express5800/140Hf server. The NEC Express5800 server holds powerful performance and employs the latest technology to implement a computer for the next generation. With its potential capabilities, the server may be used as the workstation PC that configures a client-server system and provides high-speed processing and superior reliability.
Page 12: About This User's Guide
Chapter 6 Installing and Using Utilities describes how to install the utilities for the server. It also includes a description on using the attached "NEC EXPRESSBUILDER" CD-ROM. Chapter 7 Maintenance provides you with all the information necessary to maintain successful operation of the server.
Page 13: Text Conventions
Appendix C IRQ and I/O Port Address provides a list of factory-set IRQs and I/O port addresses assigned. Appendix D Installing Windows Server 2003 x64 Editions describes how to install Microsoft Windows Server 2003 x64 Editions without using Express Setup. Using the Express Setup tool is recommended for installing Windows Server 2003 x64 Editions.
Page 14: Table Of Contents
Power Supplies ........................2-14 Peripheral Bays........................2-14 Recovering BIOS Data ......................2-17 System Cooling ........................2-17 System Board Features ......................2-18 Security..........................2-22 NEC EXPRESSBUILDER....................2-23 NEC ESMPRO ........................2-24 Off-line Maintenance Utility ....................2-24 System Diagnostic Utility...................... 2-24 NEC DianaScope........................2-24...
Page 15 Using Your Server........................2-25 Security Lock (Locking the Front Cover) ................2-25 POWER Switch........................2-27 POST............................2-28 SLEEP Switch ........................2-33 Floppy Disk Drive........................2-34 DVD-ROM Drive........................2-36 Chapter 3 Setting Up Your Server ................3-1 Setup Flow............................3-2 Selecting a Site ..........................3-3 Unpacking the System ........................3-5 Connecting Peripheral Devices.....................3-6 Connecting Power Cord........................3-8 Turning On the Server ........................3-10 Installing Operating System .......................3-12...
Page 16 Installing with the OEM-FD for Mass Storage Device............5-28 Chapter 6 Installing and Using Utilities ............... 6-1 NEC EXPRESSBUILDER ......................6-2 NEC EXPRESSBUILDER for DOS-Based with Local Console ..........6-4 NEC EXPRESSBUILDER for DOS-based with Remote Console ......... 6-9 NEC EXPRESSBUILDER for Windows-Based (Master Control Menu) ......6-12 Configuration Diskette Creator....................
Page 17 Chapter 7 Maintenance....................7-1 Making Backup Copies ........................7-1 Cleaning............................7-2 Cleaning the Server ........................7-3 Cleaning the Interior.........................7-4 Cleaning the Keyboard/Mouse....................7-5 Cleaning CD/DVD-ROM......................7-6 System Diagnostics........................7-7 Test Items ..........................7-7 Startup and Exit of System Diagnostics ...................7-8 Relocating/Storing the Server.....................7-11 Chapter 8 Troubleshooting ................... 8-1 System Viewers ..........................8-2 EXPRESSSCOPE Monitors ......................8-3 POWER/SLEEP Lamp......................8-3...
Page 18 Problems with Windows Server 2003 x64 Editions .............. 8-47 Problems with Windows Server 2003 R2 ................8-48 Problems with Windows Server 2003..................8-48 Problems with NEC EXPRESSBUILDER................8-53 Problems with Express Setup ....................8-54 Error Message during Disk Array Configuration ..............8-57 Error Message for Battery for On-board RAID (MegaRAID ROMB)........
Page 19 Media such as DAT .........................D-2 Partition Size ...........................D-3 Installing Windows Server 2003 x64 Editions................D-4 Creating "Windows Server 2003 x64 Edition OEM-DISK for NEC EXPRESSBUILDER"..D-4 Windows Server 2003 x64 Editions Clean Installation ............D-6 Updating the System .......................D-8 Driver Installation and Advanced Settings ..................D-9 PROSet............................D-9...
Page 20 About the Upgrade to Windows Server 2003 R2 ..............E-2 Partition Size ........................... E-3 Installing Windows Server 2003 ....................E-4 Creating "Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER"...... E-4 Windows Server 2003 Clean Installation ................E-6 Updating the System - Applying Service Pack -..............E-8 Driver Installation and Advanced Settings...................
Page 21: Chapter 1 Notes On Using Your Server
Chapter 1 Notes on Using Your Server This chapter includes information necessary for proper and safe operation of your server.
Page 22: Warning Labels
1-2 Notes on Using Your Server WARNING LABELS The warning label is attached to components with possible danger or their vicinity in your server to inform the user that a hazardous situation may arise when operating the server. (Do not intentionally remove or damage any of the labels.) If you find any labels totally/partially removed or illegible due to damage, contact your sales representative.
Page 23: Safety Notes
NEC assumes no liability for any accident resulting in personal injury, death, or property damage if the server has been used in the above conditions.
Page 24: Power Supply And Power Cord Use
1-4 Notes on Using Your Server Power Supply and Power Cord Use WARNING Do not hold the power plug with a wet hand. Do not disconnect/connect the plug while your hands are wet. Failure to follow this warning may cause an electric shock. CAUTION Plug in to a proper power source.
Page 25: Installation, Relocation, Storage, And Connection
Do not use any unauthorized interface cable. Use only interface cables provided by NEC and locate a proper device and connector before connecting a cable. Using an authorized cable or connecting a cable to an improper destination may cause a short circuit, resulting in a fire.
Page 26 1-6 Notes on Using Your Server CAUTION Do not provide the wiring for the server to exceed the rating of the power supply. To prevent burns, fires, and device damages, the power supplied to the server shall not exceed the rating load of the power branch circuit. The server requires three or four Power Cords (depend on your configuration).
Page 27: Cleaning And Working With Internal Devices
When the server does not operate appropriately due to the dead lithium and NiMH batteries, contact your service representative to replace only with the same or equivalent type recommended by NEC. Do not disassemble the server to replace or recharge the battery by yourself.
Page 28 1-8 Notes on Using Your Server CAUTION High temperature Immediately after the server is powered off, its internal components such as hard disks are very hot. Leave the server until its internal components fully cool down before installing/removing any component. Make sure to complete board installation.
Page 29: During Operation
Do not use a cellular phone or pager around the server. Turn off the cellular phone or pager. Radio interference may cause malfunctions of the server. Do not remove the cooling fans. Only an authorized NEC service technician can remove the cooling fans from the server.
Page 30: For Proper Operation
When you have just turned off the server, wait at least 30 seconds before turning it back Do not turn off the server until characters following the "NEC" logo appears on the screen.
Page 31 NEC recommends you use NEC's genuine products. Some third-party products claim that they support the server. However, repair of the server due to a failure or damage resulted from use of such third-party products will be charged.
Page 32: Transfer To Third Party
The following must be observed when you transfer (or sell) the server or software provided with the server to a third party: NEC Express server Make sure to provide this manual along with the server to a third party. IMPORTANT: About data on the hard disk Be sure to take appropriate measures not to leak important data (e.g.,...
Page 33: Consumables
DVD-ROM drive, the floppy disk drive, and the mouse. For stable operation of the server, NEC recommends you replace these components on a regular basis. Consult with your service representative for replacement or the product lives.
Page 34: User Support
Notes of the messages displayed on the display unit Error information* Records of the NEC Express server and peripheral equipment * Error information includes the Error Message shown in Chapter 8. Prepare the error information only when required by your service representative.
Page 35 Notes on Using Your Server 1-15 Advice for Health The longer you keep using the computer equipment, the more you become tired, which may cause disorders of your body. When you use a computer, observe the following to keep yourself from getting tired: Good Working Posture You have good posture if the following are satisfied when you use a computer:...
Page 36 1-16 Notes on Using Your Server (This page is intentionally left blank.)
Page 37: Chapter 2 General Description
Chapter 2 General Description This chapter provides information that you should be familiar with before using the server. It includes names and functions of the components and features of the server.
Page 38: Overview
2-2 General Description OVERVIEW Your server is a highly reliable, high-powered, fault-tolerant, high-capacity, multiprocessing server based on the 64bit Intel Xeon Processor MP or Dualcore Intel Xeon Processor. It is a solid ® ® ® ® performer and offers the latest technology. The combination of compute performance, memory capacity, and integrated I/O provides a high performance environment for many server market applications.
Page 39: External View
General Description 2-3 External View Front door Open the front door when you access to the POWER switch, the 5.25-inch device, the DVD- ROM drive, or the optional USB floppy disk drive or install or remove a hard disk drive, processor, memory board, and/or the DIMM.
Page 40: Front View (With The Front Door Open)
2-4 General Description Front View (with the Front Door Open) See "EXPRESSSCOPE monitor" described later. 3.5-inch floppy disk drive Insert a 3.5-inch floppy disk to the 3.5-inch floppy disk drive to read data from the disk or write data to the disk. 1-1: Eject button 1-2: Disk slot 1-3: Floppy disk access lamp (lit green during accessing)
Page 41: General Description
General Description 2-5 Memory board 6-1: Memory board ejector 6-2: Memory board Power lamp 6-3: Memory board Attention lamp 6-4: Memory board Redundancy lamp 6-5: Memory board Attention switch Additional memory board slot The number following the bold-faced character indicates the slot number. Additional memory board shall be installed in the slot #2, #3, and then #4 in the order.
Page 42: Front View (Switches And Expressscope Monitor)
2-6 General Description Front View (Switches and EXPRESSSCOPE Monitor) from left from left POWER switch The power switch is used to turn on/off the power. If you press the switch once, then the POWER/SLEEP lamp goes on and the power is turned on. If you press the switch again, the power is turned off.
Page 43: Rear View
General Description 2-7 Rear View...
Page 44 2-8 General Description Power supply unit The power supply unit supplies DC powers to the server. The factory-installed power supply units are installed in slots 1, 2 and 3. Slot 4 is for optional slot for power redundant configuration. AC inlet The AC inlet is connected with the power cord.
Page 45: Internal View
General Description 2-9 Internal View Power supply cage Non-hot-plug PCI slot Hot-plug PCI slot Fan bay...
Page 46: I/O Board
2-10 General Description I/O Board 9-6 9-3 11-6 11-3 11-2 11-5 11-4 11-1 Connectors for external devices PCI slot error lamp (corresponds to PCI slots #1 to #9 from top) PCI slot power lamp (upper) / PCI slot Fault lamp (lower) (corresponds to PCI slots #4 to #9 from top) PCI board slot (PCI slots #1 to #9 from top) Slots 1, 2: Non-hot-plug PCI, 5V, 33MHz...
Page 47: Processor Board
General Description 2-11 Processor Board 3-1 3-2 3-4 3-3 VRM (Number following the bold-faced character indicates the socket number.) Processor (Number following the bold-faced character indicates the socket number.) Processor/VRM error lamp (Number following the bold-faced character indicates the lamp number.)
Page 48: Memory Board
2-12 General Description Memory Board DIMM slot error lamp (DIMM slot #1 to 4 from bottom) Memory board Eject switch Memory board Power lamp Memory board Attention lamp Memory board Redundancy lamp Memory board Attention switch DIMM slot (Number following the bold-faced character indicates the socket number.) The factory-installed memory board contains 1GB DIMM in slots 1 and 2.
Page 49: Standard Features
High performance Expandability 64-bit Intel Xeon Processor MP Wide variety of optional I/O slots ® ® – N8100-1223F: 3.16GHz/1MB Two 32-bit/33 MHz PCI slots – N8100-1224F: 3.66GHz/1MB Four 64-bit/100 MHz PCI-X sots (support hot- Dual-core Intel Xeon Processor plug) ®...
Page 50: Power Supplies
2-14 General Description Power Supplies When the additional power supply units are installed and system operates with four power supply units, the server can continue its operation without interruption even if one of these power supply units fails (in the redundant configuration). If an additional power supply unit is installed while the system is operating with three power supply units, a log that represents "power recovery"...
Page 51: Memory Mirroring Feature
General Description 2-15 Memory Mirroring / Memory RAID Feature Memory Mirroring Feature The memory mirroring feature places a memory board as spare memory in standby state. If the current memory board encounters an uncorrectable error, the memory mirroring feature switches to the standby memory board.
Page 52 The Redundancy lamp on the front panel of the server lights green. b) The failing DIMM group is degraded when the server restarts. c) If NEC ESMPRO Agent has been installed, the following log is registered as a system log of Event Viewer:...
Page 53: Recovering Bios Data
General Description 2-17 Recovering BIOS Data Two system BIOS, primary and secondary, are used to realize the duplex configuration. Normally, the system operates with the primary BIOS. If the primary BIOS data error occurs or the device containing the system BIOS fails, the control is immediately transferred to the secondary BIOS.
Page 54: System Board Features
DIMMs, and reports memory size and allocation to the server via configuration registers. NOTE: Use DIMMs that have been provided by NEC. Contact your service representative or dealer for a current list of approved memory modules.
Page 55: Network Interface Controllers
General Description 2-19 LSI Logic MegaRAID SAS PCI EXPRESS ROMB The I/O board includes the LSI Logic MegaRAID SAS PCI EXPRESS ROMB (called "On Board RAID (MegaRAID ROMB)" hereafter). The On Board RAID (MegaRAID ROMB) supports the following features: Dual-channel SAS interface (CH0 and CH1) Connect the HDD cage to CH0, and reserve to CH1.
Page 56 The BMC supports the NEC DianaScope, which allows remote server management through networks. See Chapter 6 or online document in the NEC EXPRESSBUILDER CD-ROM for NEC DianaScope. One major function of the BMC is to autonomously monitor system management events, and log their occurrence in the nonvolatile System Event Log (SEL).
Page 57: Degradation Feature
Failed DIMMs, processors, and cooling fan may be identified on the screen that the POST displays, or with the BIOS setup utility, "SETUP." They may also be identified on the system that has the NEC ESMPRO installed. Remote Power-On Feature (Wake On LAN/PME) The remote power-on function turns on the server through a network.
Page 58: Security
2-22 General Description Security To help prevent unauthorized entry or use of the system, the system includes a full lockable front door and Server Management software that monitors the system intrusion switches. Security with Mechanical Locks and Monitoring The front door of the server contains a mechanical lock to prevent access to the front of the computer chassis.
Page 59: Nec Expressbuilder
General Description 2-23 NEC EXPRESSBUILDER The CD-ROM that comes with your server contains a setup utility called "NEC EXPRESSBUILDER." When you have first installed the server or append features to the server, use the NEC EXPRESSBUILDER to set up your server.
Page 60: Nec Esmpro
NEC DianaScope The NEC DianaScope is a software for the remote management of the server. The NEC DianaScope can control the managed server even if OS is not running on the managed server. See Chapter 6 and online document in the NEC EXPRESSBUILDER.
Page 61: Using Your Server
General Description 2-25 USING YOUR SERVER This section describes basic operations of your server including how to use devices such as the DVD-ROM drive. See Appendix B for notes on using the floppy disk, DVD/CD-ROM, and accessories including the keyboard and the mouse. Security Lock (Locking the Front Cover) The security lock on the front of the server is used to lock the front door.
Page 62 2-26 General Description Unlock the front door, hold the handle on the right center of the front door and pull it toward you to open. When you close the front door, lock it with security key.
Page 63: Power Switch
Wait for about 30 seconds, then press the POWER switch. Do not turn off the server until characters following the "NEC" logo appears on the screen. The time until the characters appear depends on your system configuration. Approximately, it may take one to...
Page 64: Post
BIOS setup utilities may also appear. At the shipment of the server, it is set to have the NEC logo appear on the display unit during POST. Pressing Esc allows the information on the execution of POST to be displayed.
Page 65: Post Flow
General Description 2-29 POST Flow The flow of operations executed by POST is sequentially described below: IMPORTANT: Depending on the system configuration, message "Press Any Key" requesting key entry may appear on the display screen. This is requested by BIOS on an installed optional board. See the explanation described in the manual for the option and press any key.
Page 66 2-30 General Description NOTES: Using WebBIOS allows you to configure or change an array configuration with internal SAS hard disk drives. If your server has N8103-90 disk array controller installed and the BIOS of disk array controller is enabled, the message prompting you to start WebBIOS of N8103-90 disk array controller is displayed first, then on-board RAID (MegaRAID ROMB).
Page 67 General Description 2-31 NOTE: The operation or utility to be started at each key entry is described below. These operations or utilities may not always be started. Press Esc to display the boot menu at the end of POST. This menu allows you to select the device to be started.
Page 68: Post Error Messages
2-32 General Description POST Error Messages When POST detects an error, it displays an error message on the display unit screen. See Chapter 8 for POST error codes. IMPORTANT: Take a note on the messages displayed before consulting with your service representative. Alarm messages are useful information for maintenance.
Page 69: Sleep Switch
General Description 2-33 SLEEP Switch The SLEEP switch allows you to save almost all power of the server (power-saving mode or sleep mode). NOTE: To use the SLEEP switch, an OS supporting the sleep feature is required. (Available for Windows Server 2003.) POWER switch SLEEP switch POWER/SLEEP lamp...
Page 70: Floppy Disk Drive
2-34 General Description Floppy Disk Drive Your server is provided with the 3.5-inch floppy disk drive on its front to write/read data to/from a floppy disk. Your server supports the following 3.5-inch floppy disks: 2HD floppy disk (double-sided high-density track type) Stores data of 1.44MB.
Page 71 The floppy disk is a very delicate storage media. Dust or thermal changes, as well as operator's misconduct or sever failures, may cause loss of data. To avoid loss of data, NEC recommends that you should make a back-up copy of your valuable data on a regular basis.
Page 72: Dvd-Rom Drive
2-36 General Description DVD-ROM Drive Your server is provided with the DVD-ROM drive on its front to read data from a CD/DVD-ROM. The CD/DVD-ROM provides larger and faster data read than the floppy disk. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage.
Page 73 General Description 2-37 Hold the tray lightly and pull it out toward you until the tray stops. Put the CD/DVD-ROM on the tray carefully and securely with the date recorded surface facing toward the tray. As shown in the figure below, hold the tray with a hand and press the CD/DVD-ROM with fingers of another hand to make the hole of the CD/DVD-ROM fit to the rotor at the center of the tray.
Page 74 2-38 General Description To take out the CD/DVD-ROM from the DVD-ROM drive, press the Eject button in the similar way in setting the CD/DVD-ROM to make the tray go out. If the access lamp is lit in orange, the CD/DVD-ROM is being accessed. Confirm that the access lamp is not lit before pressing the Eject button.
Page 75 General Description 2-39 When you fail to eject the CD/DVD-ROM tray with the Eject button and take out the CD/DVD- ROM from the server, follow the procedure below. Press the POWER switch to power off the server. (The POWER/SLEEP lamp goes off.) Insert a metal pin of approximately 1.2 mm in diameter and 100 mm in length (a straightened large paper clip will make a substitute) into the emergency hole on the upper front of the DVD-ROM drive and gently push it in until the tray is ejected.
Page 76 2-40 General Description NOTE: Use of the CD/DVD-ROM Keep the following notes in mind to use the CD/DVD-ROM for the server: For the disk which does not conform to the CD/DVD standard, the playback of such a disk with the DVD drive is not guaranteed. Do not drop the CD/DVD-ROM.
Page 77: Chapter 3 Setting Up Your Server
Chapter 3 Setting Up Your Server This chapter describes how to set up your server appropriate for your system, on a step-by-step basis.
Page 78: Setup Flow
Installing the operating system Install an operating system to the server. See Chapter 5. Installing the utilities Install the utilities in the provided NEC EXPRESSBUILDER CD-ROM. See Chapter 6. Making backup copies of system information After all the system setup procedures are completed, make backup copies of system information.
Page 79: Selecting A Site
Setting Up Your Server 3-3 SELECTING A SITE Read the following precautions before selecting a suitable site for your server. The following describes installation of the server and connections to the server. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage.
Page 80 3-4 Setting Up Your Server Do not place the server in the following places. Placing the server in such places may cause malfunctions of the server. Places with drastic changes in temperature (e.g., near a heater, air conditioner, or refrigerator) Places with strong vibration Places where corrosive gases (sulfur dioxide, hydrogen sulfide, nitrogen dioxide, chlorine, ammonia, ozone, etc) exist.
Page 81: Unpacking The System
Setting Up Your Server 3-5 UNPACKING THE SYSTEM When you receive your system, inspect the shipping containers prior to unpacking. If the shipping boxes are damaged, note the damage, and if possible, photograph it for reference. After removing the contents of the containers, keep the cartons and the packing materials. If the contents appear damaged when you unpack the boxes, file a damage claim with the carrier immediately.
Page 82: Connecting Peripheral Devices
3-6 Setting Up Your Server CONNECTING PERIPHERAL DEVICES Connect peripheral devices to the server. The server is provided with connectors for wide variety of peripheral devices on its rear panel. The figure on the next page illustrates available peripheral devices for the server in the standard configuration and locations of the connectors for the devices. WARNING Observe the following instructions to use the server safely.
Page 83: Setting Up Your Server
Setting Up Your Server 3-7 Finally connect the provided Use this inlet only power cord to the receptacle. when an optional If connecting the server to UPS, power supply unit is see the explanation below. additionally installed. Mouse Printer with the Keyboard parallel interface Device with the...
Page 84: Connecting Power Cord
3-8 Setting Up Your Server CONNECTING POWER CORD Connect the provided power cord to the server. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1- 3 to 1-8 for details.
Page 85 Setting Up Your Server 3-9 To connect the power cord from the server to an interruptive power supply (UPS), use service outlets on the rear of the UPS. Refer to the manual that comes with the UPS for details. When the power cord from the server to a UPS, change the BIOS setup of the server to link with power supply from the UPS.
Page 86: Turning On The Server
30 seconds after connecting the power cord due to BMC (Baseboard Management Controller) firmware start-up. Do not turn off the server until characters following the "NEC" logo appears on the screen. The time until the characters appear depends on your system configuration. Approximately, it may take one to five minutes.
Page 87 Setting Up Your Server 3-11 The POWER/SLEEP lamp on the front of the server comes on. In a few seconds, the NEC logo appears on the screen and the Power On Self-Test (POST) begins. The POST runs automatically when you power on the server or reset it with a keyboard operation (Ctrl + Alt + Delete).
Page 88: Installing Operating System
Save the information after completing the system setup. Without the backup data, you will not be able to recover the information. You can save the information by the following process. Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive and reboot the system. Select [Tools].
Page 89: Chapter 4 Configuring Your Server
Chapter 4 Configuring Your Server This chapter describes Basic Input Output System (BIOS) configuration. When you install the server for the first time or install/remove optional devices, thoroughly read this chapter for better understanding and correct setups. SYSTEM BIOS ~ SETUP ~ The SETUP utility is provided to make basic hardware configuration for the server.
Page 90: Starting Setup Utility
To run the SETUP utility, perform the following procedures: Turn on the power of the server. The NEC logo appears on the screen (the POST screen may appear depending on the setting in SETUP.). After a while, any of the following messages appears at the bottom of the screen.
Page 91: Description On On-Screen Items And Key Usage
Configuring Your Server 4-3 Description on On-Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility. (Key functions are also listed at the bottom of the screen.) Indicates the current menu. Setup item menu Online help window Indicates there...
Page 92: Configuration Examples
To display POST check results Select [Advanced] - [Boot-time Diagnostic Screen] - [Enabled]. You can also press Esc while the NEC log is on the screen to display POST check results. To control from the HW console Select [Server] - [Console Redirection] and set each item.
Page 93 Configuring Your Server 4-5 Memory To enable the memory degradation feature Select [Advanced] - [Memory/Processor Error] - [Halt]. To check the installed memory (DIMM board) status Select [Advanced] - [Memory Configuration] and check the status indications. The on-screen DIMM group numbers and socket locations on the IO board are associated as shown in the following figure.
Page 94 4-6 Configuring Your Server Processor To enable the processor degradation feature Select [Advanced] - [Memory/Processor Error] - [Halt]. To check the installed processor status Select [Main] - [Processor Settings] and check the status indications. The on-screen processor numbers and socket locations on the IO board are associated as shown in the following figure.
Page 95: External Devices
Configuring Your Server 4-7 Security To set passwords on the BIOS Select [Security] - [Set Supervisor Password] and enter a password. Supervisor password and User password can be set separately, and only User password has a restriction to access to SETUP utility. To enable/disable the POWER switch and SLEEP switch To disable Select [Security] - [Power Switch Inhibit] - [Enabled].
Page 96 4-8 Configuring Your Server PCI Hot Plug To install the PCI board with the PCI hot plug Select [Advanced] - [PCI Configuration] - [Hot Plug PCI Control] - [Minimum/Middle/Maximum*] * The setting varies depending on the PCI board subject to the hot plug. See the table below.
Page 97: Menu And Parameter Descriptions
Configuring Your Server 4-9 Menu and Parameter Descriptions The SETUP utility has the following six major menus: Main Advanced Security Server Boot Exit To set minute functions, select a submenu from the above menus. The following describes available functions and parameters, as well as the factory-set, for each menu. Main After entering SETUP, the Main menu appears first.
Page 98 4-10 Configuring Your Server Option Parameter Description Your Setting System Time HH:MM:SS Set the time. System Date MM/DD/YYYY Set the date. Legacy Floppy A Disabled Set the settings of floppy disk drive A (standard configuration). 1.2MB 5 1/4" Normally set to "1.44/1.25MB 720Kb 3 1/2"...
Page 99: Processor Settings
Configuring Your Server 4-11 Processor Settings Selecting "Processor Settings" on the Main menu shows the following submenu. See the table below for the items. Option Parameter Description Your Setting Processor [No] Clears the error information on the processor. Retest Processor –...
Page 100 4-12 Configuring Your Server Option Parameter Description Your Setting Intel(R) [Disabled] This menu appears only when the processor Virtualization Enabled supports Intel Virtualization Technology. ® Tech. Specify whether the Intel Virtualization ® Technology is enabled or disabled. If the parameter is changed, the DC power of the system must be turned off.
Page 101 Enabled Screen If this item is set to "Disabled," the "NEC" logo appears during POST. (Pressing Esc in the status causes the screen display to be switched to the POST execution screen.
Page 102: Memory Configuration
4-14 Configuring Your Server Memory Configuration Selecting "Memory Configuration" on the Advanced menu shows the following screen. See the table below for the items. Option Parameter Description Your Setting DIMM Group Normal Indicates the current memory status. #1 - #8 Not installed "Normal"...
Page 103: Pci Configuration
Configuring Your Server 4-15 PCI Configuration Selecting "PCI Configuration" on the Advanced menu shows the following screen. Selecting an item on the screen allows the proper submenu to appear. See the table blow for the items. Option Parameter Description Your Setting PCI Slot 1-9 [Enabled] Disables/enables the Option ROM BIOS...
Page 104 4-16 Configuring Your Server Hot-plug PCI Control Selecting "Hot-plug PCI Control" on the PCI Configuration submenu shows the following screen. See the table blow for the items. Option Parameter Description Your Setting Reserving [Disabled] Determines memory space at every memory space for empty slot for PHP (PCI Hot-plug).
Page 105 Configuring Your Server 4-17 Embedded SAS/Embedded NIC/Embedded Video Controller Selecting "Embedded SAS", "Embedded NIC", or "Embedded Video Controller" on the PCI Configuration submenu shows the following screen. See the table blow for the items. Option Parameter Description Your Setting SAS Controller [Enabled] Indicates whether the on-board controller is enabled or disabled.
Page 106: Peripheral Configuration
4-18 Configuring Your Server Peripheral Configuration Selecting "Peripheral Configuration" on the Advanced menu shows the following screen.. See the table below for the items. IMPORTANT: Note that the interrupt and/or base I/O address are not overlapped with others. If the value set for the interrupt or base I/O address is used in another resource, the yellow asterisk (*) appears.
Page 107 Configuring Your Server 4-19 Option Parameter Description Your Setting Serial Port A Disabled Specify whether serial port A is enabled or disabled. [Enabled] Base I/O Address [3F8] Selects the base address and interrupt (IRQ) for serial port A. These menus are displayed when the Serial port A is enabled.
Page 108 4-20 Configuring Your Server Advanced Chipset Control Selecting "Advanced Chipset Control" on the Advanced menu shows the following screen. and pressing Enter allows the Positioning the cursor on a menu (item preceded by symbol " ") appropriate submenu. See the table below for the items. Option Parameter Description...
Page 109 Configuring Your Server 4-21 PCI Device Selecting "PCI Device" on "Advanced Chipset Control" of the Advanced menu shows the following screen. See the table below for the items. Option Parameter Description Your Setting PCI IRQ line 1 - 5 Disabled Set the assignment of each of 7 interrupt signals on the PCI bus to a PCI IRQ line 8...
Page 110 4-22 Configuring Your Server Security Positioning the cursor to "Security" shows the following screen. On the Security menu, register the Supervisor password first, then the User password. When the User password is registered, you can access all the menu items. Selectable only when User Password is registered...
Page 111 Configuring Your Server 4-23 See the table below for the items. Option Parameter Description Your Setting Set User Up to seven Press Enter to display the user password Password alphanumeics input screen. For this password, accessing to the SETUP menu is restricted.
Page 112: Configuring Your Server
4-24 Configuring Your Server Option Parameter Description Your Setting Power Switch [Disabled] Specify whether the power switch is Inhibit enabled or disabled. If this item is set to Enabled "Enabled," the power cannot be turned off by using the POWER switch (including the forced shutdown).
Page 113 Configuring Your Server 4-25 Server Positioning the cursor on "Server" shows the Server menu. The items which can be set on the Server menu and their functions are described below. For the setting, first select "System Management" or "Console Redirection" and press Enter to display the proper submenu.
Page 114 To use this function, install NEC ESMPRO 15 minutes Agent. Do not use this function if the system 20 minutes is booted from OS without installation of NEC 25 minutes ESMPRO Agent or CD-ROM. Set this item to 30 minutes "Disabled"...
Page 115 Configuring Your Server 4-27 The table below shows the operation when the AC power to the server is turn off once and then on again, depending on the setting of "AC-LINK." Setting of AC-LINK System status before AC power off Stay Off Last State Power On...
Page 116 4-28 Configuring Your Server System Management Selecting "System Management" on the Server menu shows the following screen. See the table below for the items. Option Parameter Description Your Setting BIOS Version – Indicates the version of BIOS. (Display only) Board Part # –...
Page 117: Console Redirection
Configuring Your Server 4-29 Console Redirection Selecting "Console Redirection" on the Server menu shows the following screen. See the table below for the items. Option Parameter Description Your Setting BIOS Redirection [Disabled] Selects the port to be used as the Port redirection port.
Page 118 4-30 Configuring Your Server Event Log Configuration Selecting "Event Log Configuration" on the Server menu and pressing Enter shows the following screen. See the table below for the items. Option Parameter Description Your Setting Press Enter and select "Yes" to clear Clear All Event Log –...
Page 119 The priority of the boot devices can be changed by using the ↑, ↓, +, and - keys. Move the cursor to the desired device with the ↑ or ↓ key and change the priority with the + or - key. IMPORTANT: To boot NEC EXPRESSBUILDER, set the priority of the devices as shown in the figure above.
Page 120 4-32 Configuring Your Server Exit Positioning the cursor to "Exit" shows the Exit menu. The options on the menu are described below. Exit Saving Changes Select this item to terminate SETUP after saving the newly selected information in CMOS (non- volatile memory).
Page 121 Configuring Your Server 4-33 Load Setup Defaults Select this item to return all the values of SETUP to the default values. Selecting "Load Setup Defaults" causes the confirmation screen to appear. Select "Yes" to return the values to the default values. Select "No" to return to the Exit menu screen.
Page 122: Disk Array Configuration
4-34 Configuring Your Server DISK ARRAY CONFIGURATION This section describes the configuration utility "WebBIOS". With On Board RAID (MegaRAID ROMB), you can use the internal hard disk drives in the disk array configuration. RAID This section describes the RAID features which the on-board RAID controller (MegaRAID ROMB) supports.
Page 123: Raid Levels
Configuring Your Server 4-35 RAID Levels The record mode enabling the RAID feature includes several levels. Among the levels, the on-board RAID (MegaRAID ROMB) supports the following levels; RAID 0, RAID 1, and RAID 5. The number of HDDs required to create a disk group varies depending on the RAID level as shown in the table below.
Page 124: Virtual Disk
4-36 Configuring Your Server Virtual Disk Virtual disk is a logical drive defined in disk group. It is recognized as a physical drive by OS. Up 40 virtual disks are permitted by the on-board RAID (MegaRAID ROMB). The figure below shows a sample configuration in which the on-board RAID (MegaRAID ROMB) is connected with three HDDs, creating one disk group (DG).
Page 125: Characteristics Of Raid Levels
Configuring Your Server 4-37 RAID Levels This section details the RAID levels which the on-board RAID (MegaRAID ROMB) can support. Characteristics of RAID Levels The table below lists the characteristics of the RAID levels. Level Function Redundanc Characteristics RAID0 Striping Data read/write at the highest rate •...
Page 126 4-38 Configuring Your Server RAID1 In the RAID1 level, data saved in a HDD is written to another HDD without change. The mode is called "mirroring". When data is written onto a single HDD, the same data is written onto another HDD. If either of the HDDs is defected, the other HDD containing the same data can substitute for the defected HDD.
Page 127 Configuring Your Server 4-39 Spanning of RAID1 Data to be recorded is distributed to two HDDs in mirroring mode. Then, each mirrored data is written onto HDD by striping. Owing to this feature, high disk access performance of RAID0 and, in addition, high reliability of RAID1 can be achieved.
Page 128: Features Of On-Board Raid (Megaraid Romb)
RAID (MegaRAID ROMB). Select a HDD and start the rebuild manually. For the detailed operation, refer to the "MegaRAID Storage Manager User's Guide" in NEC EXPRESSBUILDER CD-ROM that comes with the server. Auto Rebuild The on-board RAID (MegaRAID ROMB) can automatically start the rebuild without use of any utility such as MSM.
Page 129 Configuring Your Server 4-41 Hot-swap rebuild Automatic rebuild by hot-swapping defected HDD. IMPORTANT: Note the following for the rebuild: The HDD used for rebuild should have the same capacity, rotation speed, and standard as the defected HDD. During rebuild, the processing rate is decreased due to much load. During rebuild, do not shutdown or reboot the server.
Page 130: Patrol Read
4-42 Configuring Your Server Patrol Read The patrol read gives the read & verify test in the entire area of HDDs. It can be performed for all HDDs assigned to virtual disks and hot-spare disks. The Patrol Read allows subsequent defects of HDDs to be detected and repaired. For HDDs configuring redundant virtual disks or those assigned to hot-spare disks, error sectors detected during Patrol Read can be repaired.
Page 131 Configuring Your Server 4-43 Background Initialize The Background Initialize is automatically executed when RAID5 virtual disk is created in the disk group composing of five or more HDDs. The Background Initialize performs the parity generation processing to the area not initialized in the background.
Page 132: Migration Only
4-44 Configuring Your Server Reconstruction The reconstruction feature is used to change configuration and/or RAID level of existing virtual disk. The Reconstruction contains the following three features, however, the on-board RAID (MegaRAID ROMB) supports "Migration with addition" only. Removed physical drive Unsupported.
Page 133 Configuring Your Server 4-45 IMPORTANT: Note the following for the Reconstruction: Be sure to make backup copy of data and perform Consistency Check before starting Reconstruction. The Reconstruction is disabled in the configuration where several virtual disks are defined in one disk group During Reconstruction, the processing rate is decreased due to much load.
Page 134: Before Using Webbios
When installing an OS in VD under the On board RAID (MegaRAID ROMB), create a VD dedicated to OS installation. WebBIOS cannot be handled via remote console functions of NEC DianaScope. The physical drive numbers shown in Physical Drives box differ from slot numbers of 3.5-inch hard disk bay.
Page 135 Configuring Your Server 4-47 In the example below, Physical Drive 2 (PD 2) in WebBIOS is displayed as Physical Drive 1 in Disk Properties View of MegaRAID Storage Manager. Physical Drives View of WebBIOS Disk Properties View of MegaRAID Storage Manager...
Page 136: Using Webbios
4-48 Configuring Your Server Using WebBIOS Starting WebBIOS Press Esc when the screen as shown below appears after powered on the server. Press Ctrl + H on POST screen to start WebBIOS. POST screen image (with no virtual disk assigned) IMPORTANT: Do not press unnecessary key such as Pause during POST.
Page 137: Main Menu
Configuring Your Server 4-49 Main Menu Shown below is [Adapter Selection] screen that appears first on WebBIOS. Select a controller to operate WebBIOS, and click [Start]. NOTES: When an optional N8103-90 disk array controller is installed, it is displayed as "MegaRAID SAS 8408E". When an optional N8103-81F disk array controller is installed, it is displayed as "MegaRAID SCSI 320-2".
Page 138 4-50 Configuring Your Server When the adapter is selected on [Adapter Selection], the WebBIOS Top Menu appears. IMPORTANT: The physical drive numbers shown in Physical Drives box differ from slot numbers of 3.5-inch hard disk bay. "PD 0" denotes the physical drive number 0.
Page 139: Adapter Properties
Configuring Your Server 4-51 Adapter Properties When you click [Adapter Properties] on WebBIOS Top Menu, the configuration information is displayed. Click [Next] to see the detailed settings of this controller.
Page 140 4-52 Configuring Your Server Default settings and their explanation Item Default Description Change Battery Backup Present Displays Properties. – None When battery is installed: Present • When battery is not installed: None • Set Factory Defaults [No] Restores factory defaults. Permitted Cluster Mode Disabled...
Page 141 Configuring Your Server 4-53 How to change setting value On [Adapter Properties] screen, change a parameter to desired value, and then click [Submit] at the center of the screen to determine the new value. The status of "Battery Backup" is indicated as "Present". Clicking [Present] opens the Battery Status screen as shown below.
Page 142: Scan Devices
4-54 Configuring Your Server Scan Devices When you click [Scan Devices] on WebBIOS top menu, the HDDs connected are detected again. Use this feature when you have installed a new HDD additionally while the WebBIOS is running. IMPORTANT: If the newly connected HDD contains another configuration information, [Foreign Configuration] screen as shown below appears.
Page 143: Virtual Disks
Configuring Your Server 4-55 Virtual Disks When you click [Virtual Disks] on WebBIOS top menu, the screen for operating the VD that has already been configured. IMPORTANT: If no virtual disk exists, the upper right column of the screen will be blank. Use this menu only when a virtual disk exists.
Page 144: Physical Drives
4-56 Configuring Your Server Physical Drives When you click [Physical Disks] on WebBIOS top menu, the screen for operating the physical drive (HDD) appears. IMPORTANT: If no physical disk exists, the upper right column of the screen will be blank. Use this menu only when a physical disk exists.
Page 145 Configuring Your Server 4-57 Physical Drives Properties Take the following procedures to check Physical Drive Properties. Shown below is an example to check property of physical drive number 0. Click the desired PD number (PD 0). Click the checkbox for [Properties]. Click [Go].
Page 146 4-58 Configuring Your Server The Slot Number field shows a slot number to which a 3.5-inch disk bay is installed. In the example, the disk bay is installed in slot 2. NOTE: If you click the checkbox for [Locate] and then nothing happens, This feature is not supported.
Page 147: Configuration Wizard
Configuring Your Server 4-59 Configuration Wizard Use this wizard to configure a RAID using the HDDs. The detailed explanation of this feature is given in "Configuring Virtual Disk". Adapter Selection If several disk array controllers N8103-90 are installed in the server, you need to select an adapter controlled by WebBIOS to configure each adapter.
Page 148 4-60 Configuring Your Server Exit When you click [Exit] on WebBIOS top menu, a confirmation screen to exit from WebBIOS is displayed. Click [Yes] to exit from WebBIOS. The screen as shown below appears when WebBIOS is terminated. Restart the server.
Page 149: Configuring Virtual Disk
Configuring Your Server 4-61 Configuring Virtual Disk This section describes the procedures for configuration of VD (virtual disk) using WebBIOS. Configuration Wizard When you click [Configuration Wizard] on WebBIOS top menu, the screen as shown below appears. Select the relevant operation, and click [Next] at lower right of the screen. Clear Configuration Allows you to clear existing configuration.
Page 150 4-62 Configuring Your Server When you select [New Configuration] or [Add Configuration], the screen as shown below appears. Custom Configuration: Allows you to define all aspects of the configuration, RAID level, size, and others. Auto Configuration with Automatically creates redundant virtual disk. Redundancy: Auto Configuration Automatically creates non-redundant virtual disk.
Page 151 Configuring Your Server 4-63 Use this menu to define several physical drives (PD) as a disk group (DG). IMPORTANT: The physical drive number is not identical to the slot number of disk bay. To define several Disk Groups in ascending order of the slot number of disk bay, confirm the slot number on Properties screen of Physical Drive.
Page 152 4-64 Configuring Your Server To add physical drives (HDD) to a Disk Group, hold Ctrl while selecting UNCONF GOOD drives. Upon completion of selection, click [Accept DG] at the lower right of the screen. A new DG is defined in the Disk Groups frame. After DG has been defined, click [Next] at the lower right of the screen.
Page 153 Configuring Your Server 4-65 Define the virtual disk (VD) in DG that has been created in previous step. When DG was defined, [VD Definition] screen is displayed. The defined DG is displayed in Configuration column. Available RAID levels and maximum size for VD are also displayed. NOTE: Disk Cache Policy field may be displayed as "Disable"...
Page 154 4-66 Configuring Your Server As an example, define a RAID5 VD of YYYYY MB. Specify the necessary parameters in Virtual Disk column. Enter "YYYYY" (the maximum size allowed for RAID5) in "Select Size" field. Click [Accept] at the lower center of the screen. NOTE: Disk Cache Policy field may be displayed as "Disable"...
Page 155 Configuring Your Server 4-67 VD 0 is created in DG 0 as shown in the screen below. After making sure that the VD is created correctly, click [Accept] at the lower right of the screen. The confirmation message "Save this Configuration?" appears. Click "Yes" to save the configuration.
Page 156 4-68 Configuring Your Server The WebBIOS top menu is displayed. Virtual Disk you have created is displayed in the lower right frame of the screen.
Page 157 Configuring Your Server 4-69 Configure SPAN The following explains the sample procedure to configure the spanning of RAID1 with four HDDs. IMPORTANT: To define two or more Disk Groups (DG) to the disk bay in ascending order of the slot number, the physical drive numbers do not match the slot numbers of disk bay.
Page 158 4-70 Configuring Your Server To add physical drives (HDD) to a Disk Group, hold Ctrl while selecting UNCONF GOOD drives. (In the example, two DGs will be configured and spanned.) Upon completion of selection, click [Accept DG] at the lower right of the screen. A new DG is defined in the Disk Groups frame.
Page 159 Configuring Your Server 4-71 Configure the spanning of RAID1 using the DG that has been created in previous step. When DG was defined, [VD Definition] screen is displayed. The defined DG is displayed in Configuration column. Available RAID levels and maximum size for VD are also displayed.
Page 160 4-72 Configuring Your Server Enter YYYYY x 2 (multiply the maximum size of each DG by the number of DGs) in "Select Size" field. IMPORTANT: To enter the value of virtual disk size below, multiply "the maximum size of each DG allowed for the RAID level" by the number of DGs.
Page 161 Configuring Your Server 4-73 VD 0 is created in DG 0 as shown in the [Preview] screen below. After making sure that the VD is created correctly, click [Accept] at the lower right of the screen. The confirmation message "Save this Configuration?" appears. Click "Yes" to save the configuration.
Page 162 4-74 Configuring Your Server Parameters for VD Definition Listed below are parameters for Configuration Wizard. Item Parameter Remarks RAID Level RAID 0 / RAID 1 / RAID 5 Strip Size 8 KB / 16 KB / 32 KB / 64 KB / 128 KB Recommended value: 64KB Access Policy RW / Read Only / Blocked...
Page 163: Operation Of Various Features
Configuring Your Server 4-75 Operation of Various Features Check Consistency Start WebBIOS. Click [Virtual Disks] on WebBIOS top menu. Select a VD to perform Check Consistency from the upper right frame of Virtual Disks screen. Click the checkmark column for Check Consistency from the lower right frame of Virtual Disks screen.
Page 164 4-76 Configuring Your Server The progress of Check Consistency is displayed on the left frame of Virtual Disks screen. Click [Home] at the lower left of Virtual Disks screen to return to the top menu. IMPORTANT: Click [Home] while the background task such as Consistency Check, Rebuild, or reconstruction is being executed.
Page 165: Manual Rebuild
Configuring Your Server 4-77 Manual Rebuild Described below are procedures based on assumption: One of the HDDs failed in a RAID5 virtual disk configured with three HDDs. Replace the failed HDD with new one after turning off the power of the server. Auto Rebuild feature is disabled for non-hot-swap replacement.
Page 166 4-78 Configuring Your Server The properties for Physical Drive is displayed. Select "Make Global HSP" or "Make Dedicated HSP" on the lower part of the screen, and then click [Go] on the lower center of the screen. When [Rebuild Progress] is displayed, click [Home] at the lower left of the screen to go back to WebBIOS top menu.
Page 167 Configuring Your Server 4-79 Setting Hot Spare Disk Described below are procedures based on assumption: Add a HDD to a RAID5 virtual disk configured with three HDDs and assign a newly added HDD as Hot Spare Disk. Start WebBIOS. Make sure that the status for the added HDD is indicated as "UNCONF GOOD" in the right frame of the top menu.
Page 168 4-80 Configuring Your Server Select [Make Global HSP] or [Make Dedicated HSP] on the lower right of the screen, and then click [Go] on the lower center of the screen. Global HSP: Indicates the Hot Spare Disk available for all DGs. Dedicated HSP: Indicates the Hot Spare Disk available only for the specific DG.
Page 169 Configuring Your Server 4-81 The status for the newly connected HDD changes to "HOTSPARE". Click [Home] at the lower left of the screen to go back to WebBIOS top menu.
Page 170 4-82 Configuring Your Server Reconstruction Described below are procedures based on assumption: Add a HDD to a RAID5 virtual disk configured with three HDDs to make a RAID5 virtual disk configured with four HDDs. Start WebBIOS. Make sure that the status for the added HDD is indicated as "UNCONF GOOD" in the right frame of the top menu.
Page 171 Configuring Your Server 4-83 Setting menu for VD 0 is displayed.
Page 172 4-84 Configuring Your Server On the right of the screen, items required for reconstruction are displayed. Information of HDDs in the disk group in which a VD is defined. Select "Migration with addition". Specify the RAID level used after reconstruction. Select a HDD to be added.
Page 173: Battery For Onboard Raid (Megaraid Romb)
Configuring Your Server 4-85 Battery for Onboard RAID (MegaRAID ROMB) This section describes the features operations of battery for onboard RAID (MegaRAID ROMB). Features The onboard RAID (MegaRAID ROMB) has factory-installed battery. With the following features, the possibility of data loss due to an unexpected accident (e.g., an instantaneous power failure which may occur in Write Back mode) can be avoided.
Page 174 [Properties] → [Relative State of Charge] or [Absolute State of Charge] on MegaRAID Storage Manager. NOTES: The Default Write Policy is factory-set to "Write Back". For more information of Write Policy, refer to the MegaRAID Storage Manager User's Guide stored in NEC EXPRESSBUILDER CD-ROM provided with the server.
Page 175 Configuring Your Server 4-87 Refresh Battery (Learn Cycle) The disk array controller performs discharging and charging cycle at every 30 days to extend the service life of battery. You can set the refresh operation (Learn Cycle) on Auto Learn Mode of MSM. Click the [Physical] tab and [Battery Backup Unit] in the left frame of MSM, then click the [Operations] tab in the right frame of MSM, as shown in the figure below.
Page 176 4-88 Configuring Your Server The charging completes. The following log is recorded in the MSM and the application log. Hereafter, the battery is discharged and charged in a regular basis (every 30 days). Controller ID:x Battery charge complete Controller ID:x BBU enabled; changing WT logical drives to WB POST displays the following message while the above steps are being performed.
Page 177 Configuring Your Server 4-89 Immediately after you changed the setting to "Auto" from "Disabled" or "Warn", the refresh operation starts. IMPORTANT: If the following log is recorded in the MSM and the application log at every system startup while the Auto Learn Mode is set to "Auto", perform Learn Cycle in manual mode.
Page 178: Others
4-90 Configuring Your Server Others When you install the additional HDD cage N8154-13 in the server, the WebBIOS Top Menu is as shown below. [Physical Drives] box shows two enclosures having the different enclosure numbers. To confirm the channel to which the enclosure is connected: On WebBIOS Top menu, click "Enclosure X"...
Page 179 Configuring Your Server 4-91 The Channel 1 is connected with the standard 3.5-inch disk bay. "0" is displayed in "Connected Port" field. "50001c107160000x" is displayed in "SAS Address" field. The Channel 2 is connected with the additional 3.5-inch disk bay. "4" is displayed in "Connected Port"...
Page 180: Remote Management Function
4-92 Configuring Your Server REMOTE MANAGEMENT FUNCTION Remote Management Function enables your system to monitor the status of power supply unit, fan and temperature of servers by BMC (Baseboard Management Controller) and a remote KVM (Keyboard, Video, Mouse) console feature by communicating through a management LAN PORT feature.
Page 181: Server Setup
Initial Setup To use the Web server feature, change settings as shown below. Start the NEC EXPRESSBUILDER from CD-ROM, and select [System Management] → [Set Advanced Remote Management Card] from the Tools menu. On the [Set Advanced Remote Management Card], select [Remote Management Console] →...
Page 182 4-94 Configuring Your Server Setting of Mouse Properties Clear a check box of "Enhance pointer precision" in "Motion" in "Pointer Options" in "Mouse properties", when the server OS is Windows Server 2003. Please adjust "Select a pointer speed", when you cannot move a mouse pointer up to the bottom right side of the host server screen via the remote KVM console.
Page 183: Configuring Management Pc
Configuring Your Server 4-95 Configuring Management PC This section provides information on what you need to do for management PCs and requirements of the browsers to establish connection. Setting Your Browser Make the following settings. Enable SSL. Enable TLS 1.0 or SSL 3.0 and disable SSL 2.0. Supported Browsers The following browsers are supported.
Page 184: Using Remote Management Console
4-96 Configuring Your Server Using Remote Management Console Overview You can control power-on/off of a server and use Remote KVM Console from a web browser by using the web server functions of BMC. This function is achieved through Java Applet. Connecting to the Web Server from a Web Browser on the Management PC Access the following URL from the web browser in the management PC.
Page 185 Configuring Your Server 4-97 When you use the Remote Management Function for the first time, you may see a dialogue box for security warning as shown below. Read the message well and click either "Yes" or "Always." If you are not sure about the information, select "No." NOTE: When a connection is done with SSL, you may see some dialogue boxes for security warning.
Page 186: Login And Logout
4-98 Configuring Your Server Login and Logout Login When the login page appears, enter the user name and password, and then click [Login]. If you are logging in for the first time, use the following default user name and password. Default user name: administrator Default password: None (enter no information) IMPORTANT:...
Page 187: Main Window
Configuring Your Server 4-99 Main Window File menu The File menu allows you to quit this applet. Window menu The Window menu allows you to open various windows including Remote KVM Console window. Main frame Various windows open here. Help menu With the Help menu, you can check the version of the Remote Management Console.
Page 188: Control Panel
4-100 Configuring Your Server Control Panel You can use Control Panel to see server status and to control power-on/off. Control Panel also starts up various windows including Remote KVM Console. Functions of Control Panel Shows the BMC host name. Shows the server LCD. Server power lamp that shows the server power-supply status.
Page 189 Configuring Your Server 4-101 Remote KVM Console By using Remote KVM Console functions of BMC, you can transfer local console of a server to the browser in the management PC over network. You can make full access from the management PC to the server by using video, keyboard and mouse.
Page 190 4-102 Configuring Your Server Names of Components in the Remote KVM Console Window 1, 2, 3, 4 Special key icon Screen refresh icon KVM properties icon Zoom in icon Zoom out icon Default size icon Window resize icon KVM indicator Remote KVM Console screen IMPORTANT: When pressing Shift + CapsLock on the remote KVM...
Page 191 Configuring Your Server 4-103 Entry via Special Keys For special keys, even if you press these keys in a remote keyboard, it will not take effect in the host server. Using the following three special key icons will take effect in the host server. (raised state) and (pressed-in state): toggles whenever clicked.
Page 192 4-104 Configuring Your Server IPMI Information You can see system event logs (SEL), sensor data records (SDR), and field replaceable units (FRU) information, which are called IPMI information. By using the IPMI information, you can see and examine troubles and events on the host server, and determine a part to be replaced. Displaying System Event Logs (SEL) When you click [ ] to display system event logs (SEL) on Control Panel, SEL information is...
Page 193 Configuring Your Server 4-105 Displaying Sensor Data Records (SDR) When you click [ ] to display sensor data records on Control Panel, SDR information is loaded from BMC, and the following window showing sensor data records appears. On the upper part of the window, a list of sensor data records appears. On the lower part of the window, detailed information of the entry selected from the list appears.
Page 194 4-106 Configuring Your Server Displaying Field Replaceable Units (FRU) Information When you click [ ] to display field replaceable units (FRU) information on Control Panel, FRU information is loaded from BMC, and the following window showing field replaceable units (FRU) information appears.
Page 195 Configuring Your Server 4-107 BMC Configuration You can configure BMC settings. Starting Up the BMC Configuration Window When you click [ ], the icon to start up BMC Configuration on Control Panel, the BMC Configuration window appears as shown below. Loads a file Saves the file Edits information...
Page 196: User Configuration
4-108 Configuring Your Server User Configuration By clicking [User Configuration] in the left pane of the BMC Configuration window, a list to show 20 accounts opens in the right pane and you can set up user accounts. Choose the account you want to modify or add and click [ ] to edit information.
Page 197: Network Configuration
Configuring Your Server 4-109 Network Configuration IMPORTANT: Before setting the default gateway, the gateway, the server, and the management PC must be ready to communicate. If the default gateway is set while they are not ready to communicate, you must cycle the power of the server after they are ready to communicate through network.
Page 198 4-110 Configuring Your Server The Network Configuration window has three tabs. The MAC address owned by BMC appears in this box. Choose whether or not to acquire an IP address automatically by DHCP. If DHCP is not used to automatically acquire an IP address, make settings here. If DHCP is used, information automatically acquired appears here.
Page 199 Configuring Your Server 4-111 Choose whether or not to acquire the IP address of the DNS server automatically by DHCP. If DHCP is not used to automatically acquire the IP address of the DNS server, make settings here. If DHCP is used, information automatically acquired appears here. The default host name to be used when no host name is configured for using DHCP Enter the host name of BMC.
Page 200 4-112 Configuring Your Server NOTE: It is recommended to specify a name that is easy to imagine the host name in the server OS (for Windows, a computer name) for a BMC host name. For example, if the host name on the server OS is "sapphire", you may set BMC "sapphire_bmc"...
Page 201: Http Configuration
Configuring Your Server 4-113 HTTP Configuration By clicking [HTTP Configuration] in the left pane of the BMC Configuration window, you will see a window as shown below and you can make web server-related settings for BMC such as HTTP port. IMPORTANT: If you change the settings of HTTP port number, Enable SSL, or SSL Port Number, the current connection will be...
Page 202 4-114 Configuring Your Server When you click [ ], the icon for editing information, in this window, the HTTP Configuration window as shown below appears. Specify an HTTP port number Choose enable/disable SSL communication. If you select this check box, you can make SSL enabled settings.
Page 203 Configuring Your Server 4-115 When you click [Default], default values for HTTP port number, SSL port number, Login attempt interval, Login attempts, and Account lock interval appear. But, SSL Enable/Disable check box is not changed. When you click [OK], all the information in the HTTP Configuration window will be written into BMC.
Page 204 4-116 Configuring Your Server Alert Mail Configuration By clicking [Alert Main Configuration] in the left pane of the BMC Configuration window, you will see a window as shown below and you can make alert mail-related settings.
Page 205 Configuring Your Server 4-117 When you click [ ], the icon for editing information, in this window, the Alert Mail Configuration window as shown below appears. The Alert Mail Configuration window has four tabs. You can choose to enable or disable alert mail functions. If you select this check box, you can make mail-related settings.
Page 206 4-118 Configuring Your Server Specify email addresses of alert mail. You can specify up to four addresses. Specify a sender’s email address. Type in a subject of alert mail. Type in a message that appears in the message body of all alert mails. If you don’t need such message, you can clear the check box.
Page 207 Configuring Your Server 4-119 Specify the SMTP server address. You can use the IP address as well. Specify the port number of the SMTP server. Specify how many retries can be made when attempt to send the mail has failed. Specify a retry interval that waits for the next retry when attempt to send the mail has failed.
Page 208 4-120 Configuring Your Server When you click [Default], default values for SMTP port number, retry count, and retry interval appear. Unless there is any specific reason not to, it is recommended to use the default values. Specify information to be included in the body of alert mails. Product Information The product name, code and number of the server IP Address...
Page 209: Firmware Update
Configuring Your Server 4-121 Firmware Update You can update applet, KVM firmware, BMC firmware, sensor data records (SDR), and platform information (PIA) Starting Up the Firmware Update Window When you click [ ], the icon to start up Firmware Update, on Control Panel, revision information is loaded from BMC, and the Firmware Update window as shown below appears.
Page 210 4-122 Configuring Your Server Loading Update Data Files When you click [ ] to add update files, a window as shown below opens prompting you to select files. Select update data files. When you click [Open] after specifying files, loading of the files begins. It will take a little while for loading to be completed.
Page 211 Configuring Your Server 4-123 Checking Revisions When loading of data files is completed, the current revision and new revisions appear with information on files (file names and time stamps) in the Firmware Update window. Check the revisions and information. NOTE: Check each revision well because downgrade can be performed as well.
Page 212 4-124 Configuring Your Server Writing Update Data into BMC When you click [ ], update data will be written into BMC. For each update target, the window showing update progress appears. If any error is detected during update, an error message appears and the update is terminated. Completion of Writing When writing is completed, results appear in the [Status] column per [Target].
Page 213: Troubleshooting
Configuring Your Server 4-125 Troubleshooting Error messages Fatal errors Error Message What to do Fatal error. JavaVM quits. Try logging in again. If the same message continues to appear, contact your service representative. A fatal software error has occurred. Try logging in again. If the same message continues to appear, contact your service representative.
Page 214 4-126 Configuring Your Server Error Message What to do Failed to establish the RMCP+ Check the network environment. session. If there is no network problem, contact your service representative. The RMCP+ transmission failed. Check the network environment. If there is no network problem, contact your service representative.
Page 215 Configuring Your Server 4-127 Remote KVM Console errors Error Message What to do Failed to disable Remote KVM Check the network environment and try again. Contact your service representative if the error Console. persists. Failed to enable Remote KVM Check the network environment and try again. Console.
Page 216 4-128 Configuring Your Server Field replaceable unit (FRU) information display error Error Message What to do Failed to acquire field replaceable The network may be busy. Try again. If the error persists, contact your service representative units information. because a failure may have occurred in BMC. BMC configuration errors Error Message What to do...
Page 217 Configuring Your Server 4-129 Error Message What to do Invalid retry count You can use only numeric values. Invalid retry interval You can use only numeric values. "To" is too long. Specify within 256 characters. "From" is too long. Specify within 256 characters. "Subject"...
Page 218 4-130 Configuring Your Server Error Message What to do Could not find the update targets: Some update files may be corrupted. Acquire update files again. Invalid address: Some update files may be corrupted. Acquire update files again. Writing has failed. Try again.
Page 219: Configuring Io Board Jumpers
Configuring Your Server 4-131 CONFIGURING IO BOARD JUMPERS With the pre-installed SETUP utility, you can set desired passwords to protect the data stored in the server against access from unauthorized users. When you forget the passwords, however, you may want clear them. The following describes how to clear these passwords. You can also use the following procedure to clear the CMOS data in the server.
Page 220 4-132 Configuring Your Server The following figure illustrates the jumper switch location. Pins for protecting/clearing the passwords. Pins for protecting/clearing Jumper clip the CMOS data. Pins for protecting/clearing the passwords Short-circuit these two pins to clear the passwords. Open these two pins to protect the passwords (factory-set). Pins for protecting/clearing the CMOS data Short-circuit these two pins to clear the CMOS data.
Page 221: Chapter 5 Installing The Operating System With Express Setup
Chapter 5 Installing the Operating System with Express Setup This section describes information on using Express Setup to install and configure the following operating systems to the server. Microsoft® Windows® Server 2003 Standard Edition / Microsoft® Windows® Server 2003 Enterprise Edition Microsoft®...
Page 222: About Express Setup
5-2 Installing the Operating System with Express Setup About Express Setup "Express Setup" helps you to install the Windows Operating System. The setup automatically configures the RAID system and installs the Operating System and some management software. IMPORTANT: Executing the Express Setup erases all data on the hard disk.
Page 223 If you want to use the drivers located on the "OEM-Disk for Mass Storage Device" that ships with optional boards, a parameters file is mandatory. You can create a parameters file in advance using "Configuration Diskette Creator" included in NEC EXPRESSBUILDER.
Page 224: Microsoft Windows Server 2003
See Chapter 4 to specify them. NEC ESMPRO Agent NEC ESMPRO Agent requires to install the necras.sys driver on your Windows system. If you install the Windows without using the Express Setup, run the Update the System in Master Control Menu.
Page 225: Optional Board Supported By Nec Expressbuilder
Installing the Operating System with Express Setup 5-5 Optional Board Supported by NEC EXPRESSBUILDER NEC EXPRESSBUILDER CD-ROM attached to your system supports the following optional boards: NOTE: If you want to install the other boards except ones listed below by using a driver floppy disk ("OEM-FD for Mass storage device"), see "Exceptional setup"...
Page 226: Windows Server 2003
(BIOS and optional board specification) The document for installing Windows Server 2003 is also attached to the other software package which is sold separately from NEC, but refer to this document when you install Windows Server 2003 on this model.
Page 227: Creating Partition Size
Installing the Operating System with Express Setup 5-7 Creating Partition Size The size for the partition that the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size + Application Size Size necessary to install the system = 3500MB (Windows Server 2003 R2) = 3500MB (Windows Server 2003 with Service...
Page 228 5-8 Installing the Operating System with Express Setup Re-installing to the hard disk which has been upgraded to Dynamic Disk You cannot re-install Windows Server 2003 with the current partition of the hard disk upgraded to Dynamic Disk kept remained. If you want to keep the current partition remained, see Appendix E to re-install the system.
Page 229: The Flow Of Setup
Confirm Setup File Create New File No Floppy Disk Confirm the specification and input the value Remove the Floppy Disk and CD-ROM Copying NEC Modules from the Drive ↓ Copying Selected Application Modules Insert Windows CD-ROM Agree Software License Agreement...
Page 230: Installing The Windows Server 2003
Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive of the server. Press the RESET switch or press Ctrl, Alt, and Delete to reboot from the NEC EXPRESSBUILDER. (You may also turn off and then on again to reboot the server.) The system will boot from the CD-ROM and NEC EXPRESSBUILDER starts.
Page 231 Installing the Operating System with Express Setup 5-11 Notes and restrictions are displayed. Read the messages carefully and click [Confirm]. NOTE: If some operating system has been installed on the hard disk already, the message which asks if you continue the installation appears.
Page 232 5-12 Installing the Operating System with Express Setup Next, [Basic Information] wizard appears. Confirm the parameters, modify if necessary, and then click [Next]. After that, click [Next], [Back], or [Help] on the screen to continue. Modify the parameters each time if necessary. IMPORTANT: Reserve the partition to install the OS more than the minimally required size.
Page 233 NOTE: You can use this function only when the floppy disk drive is attached to the system. Remove NEC EXPRESSBUILDER CD-ROM from the DVD-ROM drive according to the message. If you proceed the setup by using setup parameter file, remove the floppy disk from the floppy disk drive.
Page 234 5-14 Installing the Operating System with Express Setup If you selected [Yes] on [Apply Service Pack] at Basic Information, follow the procedure below. 1) Follow the message to take Windows Server 2003 CD-ROM out of the DVD-ROM drive. 2) Follow the message to insert Windows Server 2003 Service Pack 1 or later into the DVD-ROM drive.
Page 235: Installing And Setting Device Drivers
PROSet is necessary to utilize these features. Follow the procedure below to install PROSet. Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive. The [Windows Explorer] dialog starts. * The procedure in the case of the standard start menu Click Start menu and click [Windows Explorer].
Page 236: Network Driver
5-16 Installing the Operating System with Express Setup Network Driver Specify the details of network driver. Two standard network drivers that are mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. [When PROSet is not installed] The [Local Area Connection Properties] dialog box appears.
Page 237 Problems" described later in this chapter. Optional Network Board Driver (N8104-121/120/119/86/111/112) If you want to utilize optional Network Board (N8104-121/120/119/86/111/112), install the driver stored in NEC EXPRESSBUILDER CD-ROM. In case of utilizing (N8104-121/120/119/112) "DVD-ROM Drive Letter:\WINNT\DOTNET\NS4\PRO1000\WS03XP2K" In case of utilizing (N8104-86/111) "DVD-ROM Drive Letter:\WINNT\DOTNET\NS4\PRO100\WS03XP2K"...
Page 238: Installation Of The Optional Network Board Driver
5-18 Installing the Operating System with Express Setup Installation of the Optional Network Board Driver Start Device Manager. Click [Network adapters] and double-click [(Network Adapter Name)]. [(Network Adapter Name) Properties] appears. NOTE: [(Intel(R) PRO/1000...)] is the name of On-Board adapter. All other names show the Optional Network Board.
Page 239 Copying of the driver is completed, and the [Completing the Hardware Update Wizard] dialog box below appears. Click [Finish]. Installing SCSI Controller Driver (N8103-95/N8190-126) If you utilize SCSI controller driver (N8103-95/N8190-126), update your system with NEC EXPRESSBUILDER CD-ROM attached to your system. The SCSI controller driver will be installed automatically.
Page 240: Graphics Accelerator Driver
Select the "Search for the best driver in these locations." and check the "Search removable media [floppy, CD-ROM...]" check box. Insert "Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER" into the floppy disk drive, and click [Next]. Copying of the driver is completed, and the [Completing the Hardware Update Wizard] dialog box below appears.
Page 241 Installing the Operating System with Express Setup 5-21 Available switch options for Windows Server 2003 Boot.ini file. Many different switches will be available if you edit Boot.ini file. For the available switch options, refer to the following information: Microsoft Knowledge Base - Article ID: 833721 "Available switch options for the Windows XP and the Windows Server 2003 Boot.ini files"...
Page 242: Setting For Solving Problems
5-22 Installing the Operating System with Express Setup Setting for Solving Problems Setup the following issue in advance so that your computer can recover from any trouble precisely and as soon as possible when it should occur. Memory Dump (Debug Information) This section describes the procedures for collecting memory dump (debug information) in the server.
Page 243 Installing the Operating System with Express Setup 5-23 IMPORTANT: Windows Server 2003 x64 Editions To specify "Complete Memory Dump" to write the debug information is recommended. If the mounted memory size is larger than 2GB, "Complete Memory Dump" cannot be specified so that specify "Kernel Memory Dump"...
Page 244 5-24 Installing the Operating System with Express Setup Specify "Complete memory dump" and modify [Dump file:] in the [Write debugging information] group box. e.g. Write the debug information in D drive write the file name "MEMORY.DMP". D:\MEMORY.DMP Click [Settings] on the [Performance] group box. The [Performance Options] window appears.
Page 245 Installing the Operating System with Express Setup 5-25 Windows Dr. Watson Windows Dr. Watson is a debugger for application errors. If any application error is detected, Dr. Watson diagnoses the server and logs diagnostic information (log). Follow the procedure below and specify Dr.
Page 246: Installing Maintenance Utilities
To start Network Monitor, point to [Program] → [Administrative Tools] and click [Network Monitor]. For information on how to operate Network Monitor, refer to Online Help. Installing Maintenance Utilities Various maintenance utilities are contained in your NEC EXPRESSBUILDER CD-ROM. See Chapter 6 for installing the utilities to your server or management workstations.
Page 247: Updating The System - Applying Service Pack
NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive of the server. [Setup Software] in [Master Control Menu] screen appears, so left-click the item. Click [Update NEC Express5800 System] from the menu and the setup will start. After that, follow the message to continue the setup process.
Page 248: Installing With The Oem-Fd For Mass Storage Device
If you would like to install or re-install the OS when the system has new mass storage device not to be supported by NEC EXPRESSBUILDER, you have to set as follows. Read the manual supplied with the mass storage device before setting the server.
Page 249 Chapter 6 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER CD-ROM that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER.
Page 250 NEC EXPRESSBUILDER has three executing modes depending on your operating environments. One is for using on Windows system, and the others are booted from NEC EXPRESSBUILDER DOS-based with local console The following menu appears on the local display after booting from NEC...
Page 251: Chapter 6 Installing And Using Utilities
Installing and Using Utilities 6-3 DOS-based with remote console Used to set up the server from the management workstation by accessing the server over the network or via COM B (serial) port. NOTE: No keyboard connected to the server is permitted to run this program.
Page 252: Nec Expressbuilder
ROM drive of your server. Ensure that the floppy disk drive is empty. Press the RESET switch or press Ctrl, Alt, and Delete to reboot from the NEC EXPRESSBUILDER. (You may also turn off and then on again to reboot the server.)
Page 253: Express Setup
If you install Windows Server 2003, after a few tasks are completed, all that remains to be done is to remove the NEC EXPRESSBUILDER CD-ROM and install the Windows CD-ROM, input a product ID number, and acknowledge the license agreement.
Page 254 NEC EXPRESSBUILDER CD-ROM contains a number of device drivers and utilities that you can put on floppy disks and load onto your system. Using this menu creates a support disk by copying from the NEC EXPRESSBUILDER CD-ROM. If your system has the Windows operating system, you may find it more...
Page 255 – Create Maintenance Partition NEC EXPRESSBUILDER creates about 55MB of the maintenance partition on the system disk (or disk array system) as work area. The various utilities are installed when the maintenance partition is created successfully or when the maintenance partition is already created.
Page 256 BIOS/FW/etc. Update This menu allows you to update the software module such as BIOS and firmware of the server by using the update disk (3.5-inch floppy disk) that is distributed from NEC customer service representative. After rebooting the system, an update program is started automatically from the floppy disk, and the various BIOS and firmware programs are updated.
Page 257: Nec Expressbuilder For Dos-Based With Remote Console
Running NEC EXPRESSBUILDER from the management PC via LAN Running NEC EXPRESSBUILDER from the management PC via direct connection (COM2) For the procedure for starting NEC EXPRESSBUILDER for DOS-based with Remote Console, see "NEC DianaScope". IMPORTANT: Do not change the boot device order in BOOT menu in BIOS SETUP.
Page 258 6-10 Installing and Using Utilities NOTE: The following items of BIOS setup information will be set as shown below. LAN Controller 1 (10/100): [Enabled] Serial Port A: [Enabled] Base I/O address: [3F8] Interrupt: [IRQ 4] Serial Port B: [Enabled] Base I/O address: [2F8] Interrupt: [IRQ 3]...
Page 259 Tools When you select the [Tools] on the Top Menu, the following screen appears. The menu items available only in remote console operation among those described in section "NEC EXPRESSBUILDER for DOS-Based with Local Console" are displayed. See the previous subsection for detailed explanation of menu items.
Page 260: Nec Expressbuilder For Windows-Based (Master Control Menu)
Some documents are provided in the PDF format. Use the Adobe Reader to view or print these documents. Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive. Master Control Menu appears on the screen automatically. If the CD-ROM Autorun function is invalid in your system, run the \MC\1ST.EXE file in the CD-ROM directly.
Page 261: Configuration Diskette Creator
Also, you can install the system with the same specification as before when re-installing the system. We recommend you to create [Configuration Diskette] to setup the servers from NEC EXPRESSBUILDER. IMPORTANT: You can not create [Configuration Diskette] for Microsoft Windows Server 2003 x64 Editions.
Page 262 6-14 Installing and Using Utilities Click [Configuration Diskette Creator]. Configuration Diskette Creator window is displayed. Click [Create New Information files] from the [File] menu. The [Disk Environment] dialog box will be displayed. Specify each item and click [OK]. The dialog boxes to specify setup information will be displayed in order, such as [Basic Information] dialog box.
Page 263 Installing and Using Utilities 6-15 Follow the message to specify each item on the dialog box and click [Next]. NOTE: If you click on [Cancel], all the input value will be deleted. When completing the specification of setup information, the [Save Setup Information] dialog box will appear.
Page 264 6-16 Installing and Using Utilities Installing Optional Mass Storage Driver To install optional Mass Storage Driver that is supported by the Express Setup, follow the procedure below to create [Configuration Diskette]. Display Configuration Diskette Creator window. From the [File] menu, click [Create new information files]. [Disk Environment] dialog box will be displayed.
Page 265: Nec Esmpro
For installation procedure and detailed explanations on NEC ESMPRO, refer to the online document in the NEC EXPRESSBUILDER CD-ROM. Supplement Note the following in addition to the NOTE that has been described to the online document for NEC ESMPRO. Indication on NEC ESMPRO Data Viewer after Hot-Add/Remove Memory...
Page 266: Nec Dianascope
6-18 Installing and Using Utilities NEC DianaScope NEC DianaScope is software for the remote management of the server. See the online documents for details on the functions and installation of NEC DianaScope. NOTES: One server license is required for each server to be managed remotely by using NEC DianaScope.
Page 267: Megaraid Storage Manager (Server)
MSM. Setup with Express Setup You can install MSM with Express Setup contained in NEC EXPRESSBUILDER CD-ROM. When you start the Express Setup, a dialog to specify an application appears. Select [MSM] on the dialog.
Page 268: Megaraid Storage Manager (Management Pc)
Install the MegaRAID Storage Manager (hereinafter abbreviated to MSM) in a management PC that manages servers via the network. Before attempting to operate MSM, read the "MegaRAID Storage Manager User's Guide" included in NEC EXPRESSBUILDER CD-ROM. The manual explains the MSM installation procedure and notes on operating MSM. IMPORTANT:...
Page 269 Installing and Using Utilities 6-21 IMPORTANT: To perform Reconstruction of MegaRAID Storage Manager, you must specify a hard disk drive you want to add or remove in Device ID field. Therefore, you need to check the slot number and Device ID on Disk Properties View of MegaRAID Storage Manager before performing Reconstruction.
Page 270 6-22 Installing and Using Utilities IMPORTANT: If you have executed Set Factory Defaults on Adapter Properties menu of WebBIOS, you must specify the Patrol Read feature again in MegaRAID Storage Manager. If Patrol Read feature is not used, set the scheduling of Patrol Read to "Disabled". When you install the additional HDD cage N8154-13 in the server, the MegaRAID Storage Manager operation menu is as shown below.
Page 271: Power Console Plus
Power Console Plus is a utility to control the RAID system. Use of Power Console Plus enables operations (e.g., monitoring and maintenance) of RAID systems that are constructed on local NEC Express servers and NEC Express servers connected through networks (TCP/IP). The operations can be done online on graphical screens without the system being stopped.
Page 272: Components
NEC Express server in which the MegaRAID controller mounted. MegaRAID Registration Server Enables control of the MegaRAID controller via the network. Install in one of NEC Express servers and management PCs that are connected through network. The above components must be installed correctly for establishing the environment to use Power...
Page 273 Power Console Plus components to be installed are different between the target servers and management PC. Server: NEC Express server in which the MegaRAID controller is mounted Install the following two components in this server: – MegaRAID Service Monitor – MegaRAID Client...
Page 274: Server Setup
6-26 Installing and Using Utilities Server Setup Operating Environment This section explains the operating environment required for Power Console Plus to operate on a server. Hardware – Memory: Size large enough for OS operation + 10MB or more – Free space of the hard disk: 10MB or more –...
Page 275: Management Pc Setup
This section explains the operating environment required for Power Console Plus to operate on a management PC. Hardware – Machine: NEC Express5800 series PC/AT-compatible machine (which contains Intel Pentium or a processor at least equivalent to it) – Memory: Size large enough for OS operation + 10MB or more –...
Page 276: Bmc Online Update
6-28 Installing and Using Utilities BMC ONLINE UPDATE The BMC firmware is updated with the BMC Firmware file. IMPORTANT: Do not turn off the DC power during while updating the BMC Firmware. The updated BMC firmware becomes valid after restarting the system. Hardware Requirement Hard disk drive Supported OS...
Page 277: Installation
Installing and Using Utilities 6-29 Installation Windows Server 2003 Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive. Master Control Menu of NEC EXPRESSBUILDER starts automatically. Select [BMC Online Update]. BMC Online Update installer starts. Follow the installer directions to install.
Page 278 6-30 Installing and Using Utilities Linux Copy the following file in the suitable directory from CD-ROM. cp /mnt/cdrom/BMCTOOL/OnlineUp/BmcOnlineUpdate.i386. Expand the rpm file. rpm –ivh BmcOnlineUpdate.i386...
Page 279: Startup
Installing and Using Utilities 6-31 Startup Windows Server 2003 Select [All Programs] → [BmcOnlineUpdate] → [BmcOnlineUpdate]. Linux Enter the following command to start the program. cd /usr/BmcOnlineUpdate ./BmcOnlineUpdate...
Page 280: Uninstallation
6-32 Installing and Using Utilities Uninstallation Windows Server 2003 Select [All Programs] → [Control] → [Add or Remove Programs]. Click [BmcOnlineUpdate].
Page 281 Installing and Using Utilities 6-33 Linux Enter the following command to remove the file. rm /usr/BmcOnlineUpdate/* Enter the following command to remove the directory. rmdir /usr/BmcOnlineUpdate...
Page 282: Error Messages
6-34 Installing and Using Utilities Error Messages Message Action Update isn't necessary. The firmware is in up-to-date state. Illegal data. The data is not for the target device. Update the firmware with the data of the target device. BMC information can't be acquired. Check if the remote management card is correctly installed.
Page 283: Chapter 7 Maintenance
Chapter 7 Maintenance This chapter describes the daily maintenance of the server and precautions when relocating or storing the server. MAKING BACKUP COPIES It is recommended that you make backup copies of your valuable data stored in hard disks of the server on a regular basis.
Page 284: Cleaning
7-2 Maintenance CLEANING Clean the server on a regular basis to keep the serer in a good shape. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details.
Page 285: Cleaning The Server
Maintenance 7-3 Cleaning the Server For daily cleaning, wipe the external surfaces of the server with a dry soft cloth. Follow the procedure below if stains remain on the surfaces: IMPORTANT: To avoid altering the material and color of the server, do not use volatile solvents such as thinner and benzene to clean the server.
Page 286: Cleaning The Interior
7-4 Maintenance Cleaning the Interior One of the most important items in a good maintenance program is regular and thorough cleaning of the interior of the server, especially around the I/O board. Dust buildup inside the server can lead to several problems. As dust acts as a thermal insulator, a buildup can prevent proper system cooling.
Page 287: Cleaning The Keyboard/Mouse
Maintenance 7-5 Cleaning the Keyboard/Mouse Make sure that the server and peripheral devices are all off-powered (the POWER lamp goes off), and then wipe the keyboard surface with a dry cloth. The mouse operation depends on the degree of smoothness of the internal ball rotation. To keep the mouse ball clean, use the mouse in a place with little dust.
Page 288: Cleaning Cd/Dvd-Rom
7-6 Maintenance Cleaning CD/DVD-ROM A dusty CD/DVD-ROM or dust-accumulated tray causes the device to fail to read data correctly. Follow the procedure below to clean the tray and CD/DVD-ROM regularly: Make sure that the server is powered (the POWER/SLEEP lamp is lit). Press the Open/Close button on the front of the DVD-ROM drive.
Page 289: System Diagnostics
Maintenance 7-7 SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the server. Select [Tools] - [System Diagnostics] in the NEC EXPRESSBUILDER to diagnose the system. Test Items The following items are tested in system diagnostics. Memory CPU cache memory...
Page 290: Startup And Exit Of System Diagnostics
The step which the step which local console of the server is used for, and remote console are used for is different. Refer to "NEC EXPRESSBUILDER" of Chapter 6 "Installing and Using Utilities", to start the system properly. The following menu is displayed on the screen, when starting the system from the NEC EXPRESSBUILDER.
Page 291 Maintenance 7-9 Select [System Diagnostics]. The system diagnostics starts and will be completed in approximately three minutes. When the diagnostics is completed, the screen of the display changes as shown below: Diagnostics tool title Test window title TeDoLi (TEst & Diagnosis On Linux) Ver001.00 (Build020901.1.1m) Test result Test End Start 10:06:58 End 10:09:58 Pass 000:03:00 TestTime 000:03:00...
Page 292 <Reboot> Reboots the system. Select <Reboot> in the [Enduser Menu] above. The server restarts and the system is started from the NEC EXPRESSBUILDER. Exit the NEC EXPRESSBUILDER, and remove the CD-ROM from the DVD-ROM drive. Power off the server and unplug the power cord from the receptacle.
Page 293: Relocating/Storing The Server
Maintenance 7-11 RELOCATING/STORING THE SERVER Follow the procedure below to relocate or store the server: CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. See pages 1-3 to 1-8 for details.
Page 294 7-12 Maintenance (This page is intentionally left blank.)
Page 295: Chapter 8 Troubleshooting
Troubleshooting If your server does not operate as expected, read this chapter before assuming a failure. NOTE: For provision against an unexpected failure, it is recommended to install the Off-line Maintenance Utility, NEC ESMPRO, to the server and client computers.
Page 296: System Viewers
Monitor the occurrence of fault by NEC ESMPRO during the system operation. Especially take note on whether any alert is reported to NEC ESMPRO Manager on the language PC. Check whether any alert is reported on the Operation Window, Data Viewer, or Alert Viewer of NEC ESMPRO Manager.
Page 297: Expressscope Monitors
Troubleshooting 8-3 EXPRESSSCOPE MONITORS The following describes lamps on the server and their indications. POWER/SLEEP Lamp POWER/SLEEP lamp The green POWER/SLEEP lamp lights to indicate normal operation while the server is powered. When the server is off-powered, the POWER/SLEEP lamp stays unlit. The POWER/SLEEP lamp indicates that the server is running in the power-saving mode (sleep mode).
Page 298: Status Lamp
The following table lists indications of the STATUS lamp, descriptions, and actions to take. NOTES: If the server has the NEC ESMPRO or Off-line Maintenance Utility installed, you can view the System Event Log (SEL) to identify the cause of a trouble.
Page 299 Troubleshooting 8-5 STATUS lamp Description Action indication Unlit The server is off-powered. Power on the server. POST is in progress. Wait for a while. The STATUS lamp will light in a few seconds after POST completion. A processor error occurred Cycle power to the server.
Page 300: Disk Access Lamp
8-6 Troubleshooting DISK ACCESS Lamp The DISK ACCESS lamp indicates the state of hard disks in the 3.5-inch disk bay. This lamp lights in green every time any of such hard disks is accessed. When the DISK ACCESS lamp is lit in amber, it indicates that a hard disk error occurred. To identify a failed hard disk, see the lamps provided for each hard disk.
Page 301: Uid Lamp
Pressing the UID switch again turns off the UID lamp. You can make the NEC ESMPRO Manager, NEC DianaScope, or the remote management feature of Web server to flash the UID lamp. When you finished working, turn off the UID lamp.
Page 302: Processor Board Error Lamp
8-8 Troubleshooting Processor Board Error Lamp Two processor board error lamps are located at the front and the rear of the server. These lamps light amber when an error occurs on processor board. If the lamp lights, check the lamp indication on processor/VRM error lamp in front of the processor board.
Page 303: Memory Board Error Lamp
Troubleshooting 8-9 Memory Board Error Lamp Memory board error lamp The memory board error lamp lights amber if an error occurs on memory board or on DIMM installed in memory board. Check the memory board Attention lamp being lit amber to identify the failed memory board.
Page 304: I/O Board Error Lamp
8-10 Troubleshooting I/O Board Error Lamp The front I/O board error lamp lights amber when an error occurs on I/O board or PCI board installed in your server. Check the lamp indication on the rear of the server. When the rear I/O board lamp lights amber, the I/O board may be failed. When any of the PCI slot error lamps below the PCI slots light amber, the relevant PCI board or I/O board slot itself may be failed.
Page 305: Power Unit Error Lamp
Troubleshooting 8-11 Power Unit Error Lamp Power unit error lamp The Power unit error lamp lights amber when an error occurs on the power supply unit. Check the power unit error lamp to identify the failed power supply unit. Power unit error lamps...
Page 306: Fan Error Lamp
8-12 Troubleshooting Fan Error Lamp The fan error lamp lights amber when an error occurs on the fan. Check the Fan Fault lamp being lit red to identify the failed fan (see "FAN Fault Lamps" described later). Fan error lamp Thermal Error Lamp Thermal error lamp The thermal error lamp lights amber when an abnormal temperature in the server is detected.
Page 307: Memory Board Lamps
Troubleshooting 8-13 Memory Board Lamps Memory board POWER lamp Lights green during power-on. Flashes green during rebuilding (e.g., memory board is hot- added). Memory board Attention lamp Lights amber when an error occurred on memory board or DIMM. Memory board Redundancy lamp Lights green in memory mirroring or memory RAID configuration.
Page 308: Hard Disk Drive Lamp (Disk Lamp)
8-14 Troubleshooting Hard Disk Drive Lamp (DISK Lamp) The disk lamp on the 3.5-inch disk bay has different meanings depending on the display status. DISK lamps Lighting green The hard disk is installed and powered on. Blinking green Indicates that the hard disk is accessed. Lighting amber Indicates that the installed hard disk is defected in the disk array configuration.
Page 309 Troubleshooting 8-15 IMPORTANT: To abort rebuilding, power off the server. In such a case, restart the server, hot-swap the failed hard disk, and restart rebuilding. Observe the following notes to use the auto-rebuild feature. Do not power off the server. (If the server is powered off before rebuilding hard disks, the auto-rebuild feature will not start.) When you removed a hard disk, wait at least 60 seconds before installing the hard disk back again.
Page 310: Lan Connector Lamps
8-16 Troubleshooting LAN Connector Lamps LAN1 and LAN2 connectors on the rear panel have two lamps as follows. LINK/ACT lamp LAN port 2 1000/100/10 lamp LAN port 1 1000/100/10 lamp LINK/ACT lamp The link/ACT lamp indicates the state of each network port normally equipped with the server.
Page 311: Pci Slot Lamps
Troubleshooting 8-17 PCI Slot Lamps PCI Slot PCI Slot Power Lamp Fault Lamp PCI Slot Power Lamp The PCI slot power lamp lights in green when a PCI board is installed in the slot and powered up. PCI Slot Fault Lamp This lamp is available only when the operation system is Windows 2003.
Page 312: Fan Fault Lamps
8-18 Troubleshooting FAN Fault Lamps FAN Fault lamp is adjacent to each fan module. These lamps are triangular in shape and point to their respective fans. When the cooling fan is functioning normally, the lamp does not light. When a fan is not functioning normally, the lamp lights in red.
Page 313: Error Messages
Troubleshooting 8-19 ERROR MESSAGES If an error occurs in the server, an error message appears on the display unit connected to the server. Error Messages after Power-on Powering on the server automatically starts the self-diagnostic program, POST (Power On Self- Test).
Page 314: Post Error Messages
8-20 Troubleshooting POST Error Messages When POST detects an error, it displays an error message on the display unit screen. The following table lists error messages, descriptions, and actions to take. IMPORTANT: Take a note on the messages displayed before consulting with your service representative.
Page 315 Troubleshooting 8-21 Error Error message Recommended Action code 02D0 System cache error - Cache disabled. The cache cannot be used. Contact your service representative. 02D1 System Memory exceeds the CPU's caching Contact your service representative. limit. 02F5 DMA Test Failed. 02F6 Software NMI Failed.
Page 316 8-22 Troubleshooting Error Error message Recommended Action code 0B5F Forced to use Processor with error Because an error is detected in every processor, the system is forcibly started. Contact your service representative. 0B60 DIMM group #1 has been disabled Contact your service representative. 0B61 DIMM group #2 has been disabled 0B62...
Page 317 Troubleshooting 8-23 Error Error message Recommended Action code 0B94 IPMB signal lines do not respond. All the functions other than the function of accessing to SMC through IPMB can be used. This is not a fatal error. Turn off the power once and then on again to restart the server.
Page 318 8-24 Troubleshooting Error Error message Recommended Action code 8130 Mismatch DIMM Type detected in DIMM See the labels put on the DIMMs to make sure group #1. that the DIMMs of the same type are installed in groups. If DIMMs of different types are 8131 Mismatch DIMM Type detected in DIMM installed in one or more groups, contact the...
Page 319 Troubleshooting 8-25 Error Error message Recommended Action code 81A0 Cache Cautionary status detected on This is not a fatal error. Turn off the power once Processor 1. and then on again to restart the server. If the error cannot be corrected, contact your service 81A1 Cache Cautionary status detected on representative.
Page 320 8-26 Troubleshooting The following figures show the location of specific components referenced in the POST error codes and messages table listed above. NOTE: Failed processors or memory boards can be also identified with the BIOS SETUP utility. Fans Fan 3 Fan 6 Fan 2 Fan 8...
Page 321 Troubleshooting 8-27 Memory board The DIMM group consists of four DIMM boards. DIMM slot #1 DIMM slot #2 DIMM slot #3 DIMM slot #4 Memory board slot #1 Memory board slot #2 Memory board slot #3 Memory board slot #4 DIMM #1 DIMM DIMM #1...
Page 322: Beep Codes
8-28 Troubleshooting Beep Codes If an error occurs during the POST, the server beeps, indicating the type of error. Each number indicates the number of short beeps, and a hyphen indicates a pause. For example, the beep interval 1-3-1-3 indicates 1 beep, pause, 3 beeps, pause, 1 beeps, pause, and 3 beeps notifying that the keyboard controller error.
Page 323: Error Messages On Virtual Lcd
Troubleshooting 8-29 Error Messages on Virtual LCD The remote management feature of NEC DianaScope and Web Server allows the managed server to display the virtual LCD (16 digits x 2 lines) and status lamps. The virtual LCD displays the followings:...
Page 324 8-30 Troubleshooting ASF Codes ASF code ASF message Description Memory Init Initializing ECC and checking memory lDE Init Detecting lDE device AP Init Initializing multi-processor Enter Password Waiting for "supervisor" or "user" password entry Entering Setup Entering into BIOS SETUP USB Init Detecting and initializing USB device PCI Device Init...
Page 325 Troubleshooting 8-31 POST progress code Description Initializing SMBIOS Displaying POST error Starting BIOS SETUP Checking POST error Displaying Boot menu Creating MP table in EBDA area Starting boot process Messages displayed on upper line On-screen Description Action message Prepare To Boot POST completes normally.
Page 326 8-32 Troubleshooting On-screen Description Action message M#3 D#1 C Err A correctable error frequently occurs in The system can continue DIMM #1 on memory board #3. operation. However, consult with your service representative. M#3 D#2 C Err A correctable error frequently occurs in DIMM #2 on memory board #3.
Page 327 Troubleshooting 8-33 On-screen Description Action message PROC BD C ErrX A correctable error frequently occurs on The system can continue processor board. operation. However, consult with your service representative. PROC BD UC ErrX An uncorrectable error occurs on The system can continue operation if the status lamp processor board.
Page 328 8-34 Troubleshooting Messages displayed on lower line On-screen message Description Action Proc Missing Processor is not found. Contact your service representative. 240VA Power Down POWERGOOD dropped during power-on. Power On Cnt Alm POWERGOOD signal error occurred at power on/off. Proc1 VccpAlm XX VCCP voltage alarm occurred on processor Proc2 VccpAlm XX VCCP voltage alarm occurred on processor...
Page 329 Troubleshooting 8-35 On-screen message Description Action SB2 +2.5v Alm XX +2.5V voltage alarm occurred on SAS Contact your service backplane 2. representative. SB2 +3.3v Alm XX +3.3V voltage alarm occurred on SAS backplane 2. SB2 +5.0v Alm XX +5.0V voltage alarm occurred on SAS backplane 2.
Page 330: Solving Problems
8-36 Troubleshooting SOLVING PROBLEMS When the server fails to operate as expected, see the following to find out your problem and follow the instruction given before asking for repair. If the server still fails to operate successfully after solving your problem, take a note on the on- screen message and contact your service representative.
Page 331 Troubleshooting 8-37 Fail to power off the server / SLEEP switch is disabled: Is the POWER switch or SLEEP switch enabled? → Restart the server and start the BIOS setup utility. <Menu to check: [Security] - [Power Switch Inhibit]> Is the server running in the Secure Mode? →...
Page 332 8-38 Troubleshooting Fail to access to internal or external devices (or such devices fail to operate): Are cables properly connected? → Make sure that the interface cables and power cord are properly connected. Also make sure that the cables are connected in the correct order. Is the power-on order correct? →...
Page 333 Change the IP address appropriately. Is the server specified to be monitored by NEC ESMPRO Agent? → Change setting of NEC ESMPRO Agent. Start NEC ESMPRO Agent from Windows control panel, select [System] →...
Page 334 NEC DianaScope to connect with the server. If you are using the NEC DianaScope, you need to save the configuration data into the floppy disk before clearing password. BMC can be configured and saved with NEC DianaScope Agent and the system management feature of NEC EXPRESSBUILDER.
Page 335 Troubleshooting 8-41 The keyboard or mouse fails to operate: Is the cable properly connected? → Make sure that the cable is connected to the correct connector on the rear of the server. → The keyboard or mouse does not operate if it is connected when the server is powered (not applicable to USB devices).
Page 336 8-42 Troubleshooting Is the server in the Secure Mode? → In the Secure Mode, write access to the floppy disk may be disabled. To release the Secure Mode, enter the password specified with the BIOS setup utility. Fail to access to the CD/DVD-ROM: Is the CD/DVD-ROM properly set in the DVD-ROM drive tray? →...
Page 337 Fail to access the (internal or external) SCSI devices: Is the SCSI device applicable to the server? → Operation of any SCSI device that is not authorized by NEC is not guaranteed. Are SCSI devices properly configured? → When the server has external SCSI devices connected, device settings, including SCSI ID and terminator, are required.
Page 338 8-44 Troubleshooting There are some cases that an event log shown below is registered in application log of Event Viewer every time you power on the server. Event Source: MR_MONITOR Event Type: Warning Event ID: Description: Controller ID:a Unexpected sense PD=b:255 , CDB=0x1c, …, Sense=0x70, 0x00, 0x06, 0x00, 0x00, 0x00, 0x00, 0x0a, 0x00, 0x00,0x00, 0x00, 0x29,…...
Page 339 OS after rebuilding the hard disk drives with WebBIOS. Controller ID:x VD is now DEGRADED VD x. → It is not a problem in operating the system. A popup message may appear if the notification feature for NEC ESMPRO Manager is enabled.
Page 340 Event Source: MR_MONITOR Event Type: Error Event ID: Description: Controller ID:x VD is now DEGRADED VD x. → It is not a problem in operating the system. A popup message may appear if the notification feature for NEC ESMPRO Manager is enabled.
Page 341: Problems With Windows Server 2003 X64 Editions
Troubleshooting 8-47 Problems with Windows Server 2003 x64 Editions There are some cases that an event log is registered as follows when you install Windows Server 2003 x64 Editions. Source: DCOM Category Error Event ID 10016 Description: The application-specific permission settings do not grant Local Activation permission for the COM server application with CLSID {555F3418-D99E- 4E51-800A-6E89CFD8B1D7} to the user {NT AUTHORITY\LOCAL SERVICE} SID {S-1-5-19}.
Page 342: Problems With Windows Server 2003 R2
→ Take out the floppy disk and restart the server. Is the NEC EXPRESSBUILDER CD-ROM in the DVD-ROM drive? → Take out the NEC EXPRESSBUILDER CD-ROM and restart the server. Is the OS broken? → Use recovery process to recover the system.
Page 343 Did you update the system? → Installing a network drive after installation of the OS may cause unstable operation. Use the NEC EXPRESSBUILDER CD-ROM to update the system. (See Chapter 6.) When any trouble occurred, the system does not run according to the specification of "Restart automatically":...
Page 344 8-50 Troubleshooting The processor name displayed in [General] tab of [System Property] is not in correct position. → There is no problem for operation. The system displays the message below and fails to log in. → In Windows Server 2003, the following message will be displayed if you use the operating system without executing the license authentication.
Page 345 Troubleshooting 8-51 Event logs in using SNMP Service in Windows Server 2003 Event Type: Warning Event Source: EvntAgnt Event Category: None Event ID: 1015 Description: TraceLevel parameter not located in registry; Default trace level used is 32. Event Type: Warning Event Source: EvntAgnt Event Category: None...
Page 346 8-52 Troubleshooting PCI hot-plug fails: Is BIOS configuration correct? → You must change the BIOS configuration to use the PCI hot-plug feature. <Menus to check: [Advanced] - [PCI Configuration] - [Hot Plug PCI Control] - [Minimum/Middle/Maximum*]> * Setting value depends on the board to be installed. See Chapter 4 for details. The driver of a PCI board cannot be stopped from the OS when Hot Remove or Hot Replace is executed for the PCI board: Is another software using the PCI board for which Hot Remove or Hot Replace is to...
Page 347: Problems With Nec Expressbuilder
Troubleshooting 8-53 Problems with NEC EXPRESSBUILDER When the server is not booted from the NEC EXPRESSBUILDER CD-ROM, check the following: Did you set the NEC EXPRESSBUILDER during POST and restart the server? → If you do not set the NEC EXPRESSBUILDER during POST and restart the server, an error message will appear or the OS will boot.
Page 348: Problems With Express Setup
The specification of network protocol Protocol : TCP/IP[DHCP Specified] Service : Select sharing Microsoft network files and printer. Client : Microsoft network client. Component : SNMP Application : NEC ESMPRO Agent MegaRAID Storage Manager Power Console Plus (When disk array system)
Page 349 Troubleshooting 8-55 [OK] does not appear on [Role of Computer] screen. → The [OK] does not appear if the Setup File that has already been created is loaded. → [OK] appears only when you first entered the [Role of Computer] screen. Once you go to the next screen from [Role of Computer], the [OK] will not appear even if you click [Back] to go back to the [Role of Computer] screen.
Page 350 Re-specify the details from Control Panel after starting the OS. Changed the giga driver speed from 1000M bps to 100M bps. But the changed speed is not properly displayed in Network Details of NEC ESMPRO data viewer (still 1000M bps is indicated): →...
Page 351: Error Message During Disk Array Configuration
Troubleshooting 8-57 Error Message during Disk Array Configuration If the server configured with disk array does not work correctly or utility program fails, check the following and take an appropriate action. The OS cannot be installed: Is configuration of the disk array controller performed? →...
Page 352 8-58 Troubleshooting A hard disk goes into "FAIL" status: → Contact the maintenance service agent that you are contracted with or the dealer that you purchased it from. Consistency Check cannot be performed: Is virtual disk indicated as "Degraded"? → Replace the failed hard disk drive and execute rebuild process. Is RAID level of virtual disk "RAID0"? →...
Page 353: Error Message For Battery For On-Board Raid (Megaraid Romb)
Troubleshooting 8-59 Error Message for Battery for On-board RAID (MegaRAID ROMB) The battery is discharged and charged in a regular basis (every 30 days by the default). The following error message may be registered in event log (application log), however, it is not a problem in operating the system.
Page 354 8-60 Troubleshooting The battery is discharged and charged in a regular basis (every 30 days by the default). While performing this cycle, the following error message may appear on POST screen, however, it is not a problem in operating the system. Your battery is bad or missing, and you have VDs configured for write-back mode.
Page 355: Problems With Master Control Menu
Troubleshooting 8-61 Problems with Master Control Menu The master control menu fails to appear: Is your system Windows NT 4.0 or later, or Windows 95 or later? → The Master Control menu is supported by Windows NT 4.0 and Windows 95. Is Shift pressed? →...
Page 356: Collecting Event Log
When Windows is used, following message may be appeared in the System Log of the Event Viewer after extension the different revision of two or more processors in the NEC Express server. If this message is logged, it is no problem for operation.
Page 357: Collect Configuration Information
Troubleshooting 8-63 COLLECT CONFIGURATION INFORMATION This section describes on how to collect the information on hardware configuration and inside specification. In order to collect information, "Diagnostic Program" is used. IMPORTANT: If STOP error, system error, or stall occurred, follow the procedure below after restarting the system. Point to [Settings] in Start menu, and click [Control Panel].
Page 358: Collecting Dr. Watson Diagnostic Information
8-64 Troubleshooting COLLECTING DR. WATSON DIAGNOSTIC INFORMATION Dr. Watson collects diagnostic information related to application errors. The location to save the information can be specified as you like. For more information, refer to Chapter 5. MEMORY DUMP If an error occurs, the dump file should be saved to acquire necessary information. If you saved the dump to DAT, write down that it is saved as "NTBackup"...
Page 359: Saving The Dump File
Troubleshooting 8-65 Saving the Dump File Press the DUMP switch to save the dump file when an error occurs. Insert a metal pin (a straightened large paper clip will make a substitute) into the switch hole to press the DUMP switch. DUMP switch Pressing the DUMP switch saves the dump file in the specified directory.
Page 360: Off-Line Maintenance Utility
8-66 Troubleshooting OFF-LINE MAINTENANCE UTILITY The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable to start the OS-dependent NEC ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used. IMPORTANT: The Off-line Maintenance Utility is intended for use of your sales agent.
Page 361: Features Of Off-Line Maintenance Utility
Without the backup data, the system-specific information and/or configuration may not be restored. Only the authorized personnel is allowed to restore the backup data. Start of Utilities With the NEC EXPRESSBUILDER, you can start the following utilities installed in the maintenance partition. – System Management – System Diagnostics –...
Page 362: Resetting The Server
8-68 Troubleshooting RESETTING THE SERVER If the server halts before starting the OS, press and hold Ctrl and Alt and press Delete. This restarts the server. Pressing the RESET switch on the front panel reboots the server. RESET switch IMPORTANT: Resetting the server clears the DIMM memory and the data in process.
Page 363: Chapter 9 Upgrading Your Server
IMPORTANT: Optional devices described in this chapter may be installed or removed by any user. However, NEC does not assume any liability for damage to optional devices or the server or malfunctions of the server resulted from installation by the user. NEC recommends you ask your service representative for install or removing any optional devices.
Page 364: Safety Notes
9-2 Upgrading Your Server SAFETY NOTES Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details.
Page 365: Anti-Static Measures
Upgrading Your Server 9-3 ANTI-STATIC MEASURES The server contains electronic components sensitive to static electricity. Avoid failures caused by static electricity when installing or removing any optional devices. Wear a wrist strap (an arm belt or anti-static glove). Wear a wrist strap on your wrist. If no wrist strap is available, touch an unpainted metal part of the cabinet before touching a component to discharge static electricity from your body.
Page 366: Preparing For Installation And Removal
9-4 Upgrading Your Server PREPARING FOR INSTALLATION AND REMOVAL Follow the procedure below to prepare for installing or removing components. Shut down the OS. Press the POWER switch to power off the server (the POWER/SLEEP lamp goes off). Unplug the power cord from the AC inlet on the server The AC Standby lamp on the front of the server goes off.
Page 367: Device Installation Or Removal Procedure
Purchase the hard disk drives additionally if required. IMPORTANT: Do not use any hard disk drives that are not authorized by NEC. Installing a third-party's hard disk drive may cause a failure of the server as well as the hard disk drive.
Page 368: Upgrading Your Server
9-6 Upgrading Your Server All five slots may contain a hard disk drive approximately 25.4 mm (1 inch) high. Slot 0 Slot 1 Slot 0 Slot 2 Slot 1 Slot 2 Slot 3 Slot 3 Slot 4 Slot 8 Slot 9 Slot 10 Slot 11 HDD cage (option)
Page 369 Upgrading Your Server 9-7 Installation Take the following steps to install a hard disk drive. This procedure applies to all the slots. NOTE: In RAID1 or RAID5 configuration, the hard disk drive can be installed or removed while the server is being powered. IMPORTANT: In the disk array configuration, use the same model of hard disk drives.
Page 370 9-8 Upgrading Your Server Unlock the hard disk drive. Firmly hold the additional hard disk drive and handle, and insert it into the slot. IMPORTANT: Push the hard disk drive until the handle hook butts to the frame. Carefully hold the hard disk drive with both hands.
Page 371 Upgrading Your Server 9-9 Slowly close the handle. The handle is locked when a "click" is heard. IMPORTANT: Be careful not to get your finger caught between the handle and tray. NOTE: Make sure that the handle is hooked to the frame when having inserted the hard disk drive.
Page 372 9-10 Upgrading Your Server Removal Take the following steps to remove the hard disk drive. To use the server with the hard disk drive removed, insert a dummy tray into the empty slot. Shutdown the system and press the POWER switch to turn off the power. Unlock the hard disk drive.
Page 373 Upgrading Your Server 9-11 DISK lamps When the hard disk drives are in the disk array configuration, you can restore the state before an error using the auto-rebuild feature that stores the data in the old hard disk drive into a new one. The auto-rebuild feature may be enabled or disabled depending on the RAID level.
Page 374: Power Supply Unit
9-12 Upgrading Your Server Power Supply Unit Even if one of three power supply units fails, the server can continue its operation without interruption when an additional power supply unit is installed (in the redundant configuration). If the four power supply units are used, AC power can be divided into two lines with a pair of power supply units.
Page 375 Upgrading Your Server 9-13 Remove the blank cover. IMPORTANT: Keep the removed blank cover for future use. Insert the power supply unit into the slot. IMPORTANT: Be sure to push straight the power supply unit. To avoid damaging the power supply unit, do not tilt or twist the unit as you push it into the connector.
Page 376 9-14 Upgrading Your Server Connect two power cords to AC inlet. Use the power cord provided with the power supply unit and the one provided with the optional unit. IMPORTANT: A blank cover is attached to the slot for additional power supply unit.
Page 377: Replacing A Failing Power Supply Unit
Upgrading Your Server 9-15 Replacing a Failing Power Supply Unit Replace only a failing power supply unit. IMPORTANT: Do not remove a power supply unit operating normally. NOTE: If two power supply units work normally while the server contains three or four power supply units in a redundant configuration, the failing power supply unit can be replaced with the system operating (power-on state).
Page 378 9-16 Upgrading Your Server If you are not going to install a replacement power supply unit, you must install a blank cover you removed in step 2 of installation procedure to vacant slot. IMPORTANT: To maintain the cooling effect in the server, install the blank cover in the vacant slot of the power supply bay.
Page 379: 5.25-Inch Device
Upgrading Your Server 9-17 5.25-inch Device The server contains two slots in which SCSI backup devices such as magnetic tape drive can be installed. Slot #2 Slot #1 Available Devices The 5.25-inch device slot can contain two single-height SCSI devices, or one full-height device. To use the 5.25-inch device, connect it to optional SCSI controller board.
Page 380 9-18 Upgrading Your Server Installation Described below are installation procedures for SCSI device. See the section "Preparing for Installation and Removal" described earlier to prepare. Open the front door. Pull the dummy cover toward you gently and carefully. Pull the SCSI cable and power cable out of the 5.25-inch device bay.
Page 381 Upgrading Your Server 9-19 Install the two latching rails coming with the server to the device with the screw provided with the server. IMPORTANT: Always use the screws coming with the server. Do not use the screw coming with the 5.25-inch device. Using longer screws or those of different diameter may cause the device to be broken.
Page 382 9-20 Upgrading Your Server Push the 5.25-inch device to the device bay carefully until a click occurs to lock it. IMPORTANT: Connector pin bending or incomplete connection may cause a malfunction to occur. Provide the connection securely watching the 5.25-inch device and cable connectors. NOTE: Make sure that the cable is not caught.
Page 383: Rear Access Cover
Upgrading Your Server 9-21 Rear Access Cover To install or remove the PCI board, or to change cable connections of internal cable, you will need to remove the rear access cover. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury.
Page 384 9-22 Upgrading Your Server Installation IMPORTANT: Before installing the rear access cover, check that you have not left tools or loose parts inside the system. Position the cover on the chassis so that the cover tabs align with the chassis slots. While lightly pressing down on the cover, slide it toward the front of the chassis.
Page 385: Pci Access Cover
Upgrading Your Server 9-23 PCI Access Cover To install or remove a non-hot-swap PCI board, remove the PCI access cover inside the server. You need not to remove the PCI access cover when you work with hot-swap PCI slot. Removal See the section "Preparing for Installation and Removal"...
Page 386: Pci Board
9-24 Upgrading Your Server PCI Board The server contains six slots for PCI board, and three slots for PCI Express board. Some PCI boards support the hot-plug function by which they may be installed or removed with the power of the server being on. Your server supports the hot-plug function if the Windows Server 2003 is used as an operating system.
Page 387 Upgrading Your Server 9-25 There are three types of PCI boards: 5V PCI boards, 3.3V PCI boards, and universal PCI boards. A 5V PCI board must be installed in the 5V PCI slot, and a 3.3V PCI board must be installed in the 3.3V PCI slot.
Page 388: Raid Controller Considerations
A maximum logical disk capacity for installing the Microsoft Windows 2000 operating system or Linux operating system is 1T bytes. For configuration information of onboard RAID (MegaRAID ROMB), you can use Tools menu in NEC EXPRESSBUILDER to store or restore the information in/from the floppy disk.
Page 389 Upgrading Your Server 9-27 List of Optional Devices and their Available Slots PCI Express PCI-X Product name Bus A Bus B Bus C Bus D Bus E Bus F 32-bit/33MHz 64-bit/100MHz N Code Slot size Full-height PCI board type x8 socket 3.3V Available board size Long/short...
Page 390 9-28 Upgrading Your Server Onboard LAN Controller Considerations It is possible to configure the Teaming function of AFT (Adapter Fault Tolerance)/ALB (Adaptive Load Balancing) in a standard network controller (on board LAN controller). But it is also impossible to configure the Teaming function of the same AFT/ALB on a standard network controller and an optional LAN board.
Page 391 Upgrading Your Server 9-29 Non-hot-plug PCI Boards This section describes the procedure of installing or removing a non-hot-plug PCI board. Installation Take the following steps to install a board in a PCI board slot. IMPORTANT: PCI board slots #6 to #9 can accept 3.3V and universal PCI boards. PCI board slots #1 and #2 can accept 5V and universal PCI boards.
Page 392 9-30 Upgrading Your Server Press the retention tab at the tip of the additional slot cover to unlock and open the tab. IMPORTANT: Do not open the retention tab to 90 degrees or more. Doing so could damage the tab. Remove the blank plate.
Page 393 Upgrading Your Server 9-31 Carefully push the board until it engages and fully seats in the slot connector. IMPORTANT: If the board cannot be installed easily, remove the board once and then reinstall it. Excess force added to the board may cause the board to be broken.
Page 394 9-32 Upgrading Your Server Reinstall the removed components. Turn on the power of the server. Then make sure that any error message does not appear in POST. If an error message appears, write down the message and review the error message list in Chapter 8.
Page 395 Upgrading Your Server 9-33 Hot-plug PCI Board On the PCI board slots #6 through #9, you can replace or add a hot-plug PCI board while the server is operating. Only N8104-86 100BASE-TX Adapter and N8104-111 100BASE-TX Adapter support the Hot-plug PCI function.
Page 396: Status Lamps
9-34 Upgrading Your Server Status Lamps Two LED indicators on the back panel indicate the status of the hot-plug PCI add-in boards. You can check the indication by lamps on the I/O board. PCI slot Power lamp (green) Lights when power is supplied normally to the PCI board installed. PCI slot Fault lamp (amber) Lights when an error occurs on PCI board or the slot containing the PCI board.
Page 397 Upgrading Your Server 9-35 Hot Add Take the following procedure to execute Hot Add: Remove the rear access cover from the server with the power being on. Locate the slot in which you are going to install an additional board. NOTE: Confirm that the PCI Slot Power lamp of the slot in which you are going to install the PCI board is off.
Page 398 9-36 Upgrading Your Server Push the PCI board slowly and carefully into the slot. Push the PCI board until the connection part of the board is firmly connected into the slot. IMPORTANT: If failing to install the PCI board correctly, reinstall it. Be careful not to apply excess force to the PCI board when handling it.
Page 399 Upgrading Your Server 9-37 Press the PCI Hot Plug switch. The PCI Slot Power lamp flashes once and then, goes on. NOTES: If the server runs on Windows Server 2003, the operating system automatically recognizes the additionally installed PCI board and installs the driver.
Page 400 9-38 Upgrading Your Server (3) Click the [General] tab to display the property to confirm that the device is normally operated. * The message in the "property" depends on the location of the PCI board slot.
Page 401 Upgrading Your Server 9-39 Hot Remove Take the following procedure to execute Hot Remove: Take the following steps to stop the device driver used by the Hot-plug PCI board you want to remove: IMPORTANT: Before removing a PCI board, be sure to stop the driver of the slot (containing the PCI board) from the operating system.
Page 402 9-40 Upgrading Your Server Select [Unplug/Eject a device] for removal task, then click on [Next]. (5) Select the target device, then click on [Next].
Page 403 Upgrading Your Server 9-41 (6) Confirm that the driver is used by the device you want to remove, then click on [Next]. The [Add/Remove Hardware Wizard] closes. Click on [Finish]. Remove the rear access cover and locate the slot from which the board to be removed.
Page 404 9-42 Upgrading Your Server Disconnect all the cables from the PCI board. Push the tab to unlock it, slowly open the tab, then remove the PCI board. IMPORTANT: Do not open the retention tab to 90 degrees or more. Doing so could damage the tab. Lock (for long card) Install the additional slot cover on the slot from which you remove the PCI board, then slowly close the tab.
Page 405 Upgrading Your Server 9-43 Hot Replace Take the following procedure to execute the Hot Replace: Take the following steps to stop the device driver used by the Hot Plug PCI board you want to replace: IMPORTANT: Before removing a PCI board, be sure to stop the driver of the slot (containing the PCI board) from the operating system.
Page 406 9-44 Upgrading Your Server Select [Unplug/Eject a device] for removal task, then click on [Next]. Select the target device, then click on [Next]. Confirm that the driver is used by the device you want to remove, then click on [Next]. The [Add/Remove Hardware Wizard] terminates.
Page 407 Upgrading Your Server 9-45 Click on [Finish]. Remove the rear access cover and locate the board to be removed. NOTE: Confirm that the PCI Slot Power lamp of the target PCI slot is off. Disconnect all the cables from the PCI board. Push the tab to unlock it, slowly open the tab, then remove the PCI board.
Page 408 9-46 Upgrading Your Server Slowly insert the PCI board into the server. Push the PCI board until the connection part of the board is firmly connected into the slot. IMPORTANT: If failing to install the PCI board correctly, reinstall it. Be careful not to apply excess force to the PCI board when handling it.
Page 409 Upgrading Your Server 9-47 NOTES: If the server runs on Windows Server 2003, the operating system automatically recognizes the additionally installed PCI board and installs the driver. If an error occurred in the installed board or slot, the PCI Slot Fault lamp goes on (amber).
Page 410 9-48 Upgrading Your Server (3) Display the [General] dialog in the property to confirm that the device is normally operated. * The message in the "property" depends on the location of the PCI board slot. Notes when removing the PCI slot insulators Be careful that the insulator does not contact with the capacitor of the PCI Express slot.
Page 411: Memory Board
Upgrading Your Server 9-49 Memory Board To install or remove the DIMM, remove the memory board first. One memory board is factory-installed in the server. Up to four memory boards (64GB at the maximum) can be installed in the server. The failing DIMM or memory board can be hot-swapped (replacement with power-on state) in the memory RAID configuration.
Page 412 9-50 Upgrading Your Server Removal Remove the memory board in the following procedure. IMPORTANT: The memory board is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the memory board. Do not touch the memory board terminals or on-board parts by a bare hand or place the memory board directly on the desk.
Page 413 Upgrading Your Server 9-51 Unlock the memory board to open the ejector. The memory board becomes very hot while being powered. When removing the board, turn off the power and wait for several minutes before pulling it out. Note that the hot-plug memory board is off-powered when it is unlocked (the LED goes off).
Page 414: Dimm
9-52 Upgrading Your Server DIMM Install the additional DIMM (Dual Inline Memory Module) to the DIMM socket on the memory board in the server. DIMMs are installed on the sockets in the ascending order of DIMM socket numbers in the unit of two modules.
Page 415 DIMM directly on the desk. For static notes, see the section "Anti- static Measures" described earlier. Make sure to use the DIMM authorized by NEC. Installing a third- party DIMM may cause a failure of the DIMM as well as the server.
Page 416 9-54 Upgrading Your Server See the section "Preparing for Installation and Removal" described earlier to prepare. Unlock the front door with the security key, and open the front door. Remove the memory slot cover, and remove the memory board on which the DIMMs are to be installed.
Page 417 Upgrading Your Server 9-55 Push the DIMM straight into the socket (2). NOTE: Make sure of the orientation of DIMM. The terminal side of the DIMM has cutout to prevent incorrect insertion. The levers automatically close when the DIMM is inserted into the socket (3). IMPORTANT: Always install the DIMMs in pair.
Page 418 NOTE: To remove the failed DIMM, check the error message appearing in POST or NEC ESMPRO to identify the DIMM socket (group) in which the failed DIMM is installed. See the section "Preparing for Installation and Removal" described earlier to prepare.
Page 419 Upgrading Your Server 9-57 Memory Mirroring / Memory RAID Feature Memory Mirroring Feature The memory mirroring feature places a memory board as spare memory in standby state. If the current memory board encounters an uncorrectable error, the memory mirroring feature switches to the standby memory board.
Page 420 The Redundancy lamp on the front panel of the server lights green. b) The failing DIMM group is degraded when the server restarts. c) If NEC ESMPRO Agent has been installed, the following log is registered as a system log of Event Viewer:...
Page 421 Upgrading Your Server 9-59 Memory Hot-Plug Feature 1 (Hot Replace) In the memory redundant configuration such as memory mirroring and memory RAID configuration, the memory board can be removed while the operating system is running. See the section "Preparing for Installation and Removal" described earlier to prepare. Unlock the front door with the security key, and open the front door.
Page 422 9-60 Upgrading Your Server Make sure that the memory board power lamp goes off, then remove the memory board. IMPORTANT: The memory board becomes very hot while being powered. When removing the board, turn off the power and wait for several minutes before pulling it out.
Page 423 Upgrading Your Server 9-61 To set back the memory boards in redundant configuration, install the memory boards in reverse order of removal procedure. Then, press the Attention switch on the memory board. The memory board Power lamp starts flashing, and after a while, it goes on. The Memory Board Redundancy lamp goes on.
Page 424 9-62 Upgrading Your Server Memory Hot-Plug Feature 2 (Hot Add) In Windows Server 2003 Enterprise Edition or Windows Server 2003 R2 Enterprise Edition, you can use the Hot-Add memory feature. The Hot Add feature allows you to add a physical memory without shutting down the system.
Page 425 Indication on NEC ESMPRO Data Viewer after Hot-Add Memory If you add a memory board dynamically by using hot-add feature, the added memory size will not be indicated on Data Viewer of NEC ESMPRO Manager unless the system is rebooted.
Page 426: Processor Board
9-64 Upgrading Your Server Processor Board To install or remove the processor, remove the processor board. Removal Remove the processor board in the following procedure. IMPORTANT: The processor board is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the processor board.
Page 427 Upgrading Your Server 9-65 Remove the two screws securing the ejector. Unlock the processor board and open the ejector.
Page 428 9-66 Upgrading Your Server Firmly hold the processor board and pull it out from the chassis. NOTE: Notes when removing the processor board The processor board is very heavy (max. 7 kg). Pay attention not to drop it. Put the processor board on a dry, clean, and static-free place. Installation Install the processor board in reverse order of the removal steps.
Page 429 Upgrading Your Server 9-67 Processor The processor board is equipped with sockets to install four processors and corresponding VRMs. (One processor and one VRM are factory-installed.) Processor VRM #1 Processor VRM #3 Processor VRM #2 Processor VRM #4 Processor #3 Processor #1 Processor #4 Processor #2...
Page 430 9-68 Upgrading Your Server Installation Take the following steps to install the processor. IMPORTANT: The processor is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the processor. Do not touch the processor pins by a bare hand or place the processor directly on the desk.
Page 431 Upgrading Your Server 9-69 Raise the locking lever on the socket. IMPORTANT: Open the lever until it stops. It can be opened to approx. 120 degrees. Put the processor on the socket slowly and gently. NOTE: Be aware of processor direction. Pin layouts on two corners among four differ from others to prevent an incorrect insertion.
Page 432: Processor
9-70 Upgrading Your Server Remove the cooling sheet from the bottom of the heat sink, and put the heat sink on processor. NOTE: You need not to care the direction of heat sink. Tighten the four screws to secure the heat sink. Make sure that the heat sink is level.
Page 433 Upgrading Your Server 9-71 Fully open the levers on both sides of VRM socket. Push the VRM straight into the socket. When the VRM is inserted into the socket, the lever automatically closes. Push the lever toward inside to securely close the lever. NOTE: Make sure the orientation of VRM.
Page 434 9-72 Upgrading Your Server Removal To remove the processor, prepare the removal referring to steps 1 and 5 in the installation procedure and do the reverse procedure of steps 8 to 12. IMPORTANT: Do not remove any processor unless it is failed. To maintain the cooling effect in the server, the dummy cover is installed in the empty slot.
Page 435: Appendix A Specifications
Appendix A Specifications NEC Express5800/140Hf Item N8100- N8100- N8100- N8100- N8100- 1223F 1224F 1225F 1277F 1278F Model type at shipment Diskless 64bit Intel Xeon Dual-core Intel® Xeon® Processor ® ® Type Processor MP 7000 Series 2.60GHz 3.40GHz Clock 3.16GHz 3.66GHz...
Page 436 100 to 127 Vac ±10%, 200 to 240 Vac ±10%, 50/60 Hz ±1Hz Power consumption 1800 VA Temperature 10 to 35°C Environmental requirements Humidity 20 to 80% RH (no condensation) Others NEC EXPRESSBUILDER supported, NEC ESMPRO provided in the standard configuration...
Page 437: Appendix B Other Precautions
Server Management Software The NEC EXPRESSBUILDER CD-ROM that comes with the server contains the NEC ESMPRO utility. NEC recommends that you should install the NEC ESMPRO for effective use of the reliability enhancement features of the server. Floppy Disk The following describes use of the floppy disk.
Page 438 B-2 Other Precautions Notes on use The floppy disk is an important data storage media with delicate structure and requires care. Keep the following notes in mind to use it: Insert the floppy disk into the floppy disk drive gently as far as it goes. Attach the label to the correct position.
Page 439 The floppy disk is a very delicate storage media. Dust or thermal changes, as well as operator's misconduct or sever failures, may cause loss of data. To avoid loss of data, NEC recommends that you should make a back-up copy of your valuable data on a regular basis.
Page 440: Cd/Dvd-Rom
This enables you to restore your data from one tape when the other makes a read error, as well as to protect your valuable data and programs from loss. Three-generation data management NEC recommends that you should employ three-generation data management for data storage. Three-generation data management uses three cartridge tapes: A, B, and C. You save data to tape A on the first day, tape B on the second day, tape C on the third day, tape A on the forth day, and so on.
Page 441: Keyboard
Other Precautions B-5 This enables you, for example, to use tape B to restore the data when tape C makes a read error. Also when both tapes B and C make a read error, you can restore your valuable data by using the data stored in tape A. Keyboard The keyboard is a device to instruct you computer by entering alphanumeric characters or symbols.
Page 442: Mouse
B-6 Other Precautions Mouse Like the keyboard, the mouse is a device to instruct your computer. Many OS's and application software require the mouse for operation. NOTE: Functions assigned to the mouse buttons vary depending on the software. For details, refer to the manual provided with the software.
Page 443: Appendix C Irq And I/O Port Address
Appendix C IRQ and I/O Port Address The factory-set interrupt requests and I/O port addresses are listed below. Find an appropriate one to install an optional device. Interrupt Request The factory-set IRQs are assigned as follows: Peripheral Device (Controller) Peripheral Device (Controller) System timer Real-time clock Keyboard...
Page 444: Appendix C Irq And I/O Port Address
C-2 IRQ and I/O Port Address PIRQ and PCI Device The factory-set PCI device interrupts are assigned as follows. You can change these interrupts by using the BIOS SETUP, however, use the factory-set interrupts as they are. See Chapter 4 for details.
Page 445 IRQ and I/O Port Address C-3 I/O Port Address The factory-set I/O port addresses for the server are assigned as follows: Addresses Description Chip 00-08h DMA Control Registers ICH5 09-0Eh RESERVED ICH5 DMA Control Register ICH5 10-18h DMA Control Register ICH5 19-1Eh RESERVED...
Page 446 C-4 IRQ and I/O Port Address Addresses Description Chip B2-B3h Power Management ICH5 B4-B5h Slave 8259 Programming Interface ICH5 B8-B9h Slave 8259 Programming Interface ICH5 BC-BDh Slave 8259 Programming Interface ICH5 C0-D1h DMA Controller Page Registers ICH5 C2-DDh RESERVED ICH5 DE-DFh DMA Controller Page Registers ICH5...
Page 447: Appendix D Installing Windows Server 2003 X64 Editions
Please read carefully the following information BEFORE commencing your Windows Server 2003 x64 Edition Installation. Optional Board Supported by NEC EXPRESSBUILDER NEC EXPRESSBUILDER CD-ROM attached to your system supports the following optional boards: NOTE: If you want to install the other boards by using a driver floppy disk ("OEM-FD for Mass storage device") except ones listed below, see...
Page 448: Re-Installing To The Hard Disk Which Has Been Upgraded To Dynamic Disk
D-2 Installing Windows Server 2003 x64 Editions Re-installing to the Hard Disk which has been upgraded to Dynamic Disk If you want to leave the existing partition when installing the system on the hard disk upgraded to Dynamic Disk, note the following issue: Do not select the partition that OS had been installed as the partition to install the OS newly.
Page 449: Partition Size
Installing Windows Server 2003 x64 Editions D-3 Partition Size The size for the partition that the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size + Application Size Size necessary to install the system= 4100MB Paging File Size (Recommended) = Mounted Memory Size ×...
Page 450: Installing Windows Server 2003 X64 Editions
If you have only NEC Express5800 Server to create Windows Server 2003 x64 Edition OEM-DISK for NEC EXPRESSBUILDER, use this procedure. If Windows Server 2003 or Windows NT 4.0 can be operated on NEC Express5800 Server, you can use the other procedure described later.
Page 451 Run Windows Me/98/95, or Windows 2000, Windows Server 2003, Windows NT 4.0, Windows XP. Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive of the server. [Master Control Menu] will appear. Click on [Setup] with left mouse button and click [Make OEM-DISK] and then [for Windows Server 2003 x64 Edition].
Page 452: Windows Server 2003 X64 Editions Clean Installation
Drive A: *Press ENTER when ready. Insert the Windows Server 2003 x64 Edition for NEC EXPRESSBUILDER into the floppy disk drive, and press Enter. A list of mass storage devices is displayed. Select the proper SCSI Adapter and press Enter.
Page 453 Installing Windows Server 2003 x64 Editions D-7 When the installation of Windows Server 2003 x64 Edition has finished, the system reboots automatically. The [Windows Setup] screen will be displayed after logged on to the system. IMPORTANT: In this case, the [Windows setup] screen may not be displayed. Be sure to install Microsoft Windows Server 2003 R2 x64 Edition DISC 2 according to the following procedures.
Page 454: Updating The System
Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive. Master Control Menu is automatically appeared on the screen. Click on [Setup] with left mouse button and click on [Update NEC Express5800 system] section. Continue your work for system update as the following message.
Page 455: Driver Installation And Advanced Settings
PROSet is necessary to utilize these features. Follow the procedure below to install PROSet. Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive. The [Windows Explorer] dialog starts. * The procedure in the case of the standard start menu Click Start menu and click [Windows Explorer].
Page 456: Network Driver
D-10 Installing Windows Server 2003 x64 Editions Network Driver Specify the details of network driver. One standard network driver that is mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. [When PROSet is not installed] The [Local Area Connection Properties] dialog box appears.
Page 457: Optional Network Board Driver
Installing Windows Server 2003 x64 Editions D-11 Optional Network Board Driver If you want to utilize optional Network Board (N8104-121/120/119/86/111/112), the network driver will be installed automatically. Therefore, the driver attached to the Network board should not be used. In case of utilizing (N8104-121/120/119/112) "DVD-ROM Drive Letter:\WINNT\W2K3AMD\NS4\PRO1000\WS3XPX64"...
Page 458: Graphics Accelerator Driver
D-12 Installing Windows Server 2003 x64 Editions Graphics Accelerator Driver The standard graphics accelerator driver installed by "Update NEC Express5800 system" is automatically installed. The following is the procedure when it is necessary to install manually. If you want to utilize optional Graphics Accelerator Driver board, follow the document attached to the board to install the driver.
Page 459: Installing Disk Array Controller Driver (N8103-81F
Select the "Search for the best driver in these locations." and check the "Search removable media [floppy, CD-ROM...]" check box. Insert "Windows Server 2003 x64 Edition OEM-DISK for NEC EXPRESSBUILDER" into the floppy disk drive, and click [Next]. Copying of the driver is completed, and the [Completing the Hardware Update Wizard]...
Page 460: About Windows Activation
D-14 Installing Windows Server 2003 x64 Editions About Windows Activation Windows Server 2003 x64 Editions must be activated before you can use Windows Server 2003 x64 Editions. Windows activation process is as follows. Click [Run] on [Start] menu. Type as follows in the [Open:] box, and click [OK]. oobe/msoobe /a When the screen as follows is displayed, click [Next].
Page 461 Installing Windows Server 2003 x64 Editions D-15 The following screen is displayed. Process "Windows activation" according to the following message.
Page 462: Setting For Collecting Memory Dump (Debug Information
D-16 Installing Windows Server 2003 x64 Editions SETTING FOR COLLECTING MEMORY DUMP (DEBUG INFORMATION) Set for collecting memory dump using the procedure described in Chapter 5.
Page 463: Appendix E Installing Windows Server 2003
Please read carefully the following information BEFORE commencing your Windows Server 2003 Installation. Optional Board Supported by NEC EXPRESSBUILDER NEC EXPRESSBUILDER CD-ROM attached to your system supports the following optional boards: NOTE: If you want to install the other boards by using a driver floppy disk ("OEM-FD for Mass storage device") except ones listed below, see...
Page 464: Updating System
E-2 Installing Windows Server 2003 Updating System If you modified the Windows system, execute "Update the System" in Master Control Menu. Re-installing to the Hard Disk which has been upgraded to Dynamic Disk If you want to leave the existing partition when installing the system on the hard disk upgraded to Dynamic Disk, note the following issue: Do not select the partition that OS had been installed as the partition to install the OS newly.
Page 465: Partition Size
Installing Windows Server 2003 E-3 Partition Size The size for the partition that the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size + Application Size Size necessary to install the system = 3500MB (Windows Server 2003 R2) = 3500MB (Windows Server 2003 with Service...
Page 466: Installing Windows Server 2003
If you have only NEC Express5800 Server to create Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER, use this procedure. If Windows Server 2003 or Windows NT 4.0 can be operated on NEC Express5800 Server, you can use the other procedure described later.
Page 467 Run Windows Me/98/95, or Windows 2000, Windows Server 2003, Windows NT 4.0, Windows XP. Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive of the server. [Master Control Menu] will appear. Click on [Setup] with left mouse button and click [Make OEM-DISK] and then [for Windows Server 2003].
Page 468: Windows Server 2003 Clean Installation
Drive A: *Press ENTER when ready. Insert the Windows Server 2003 for NEC EXPRESSBUILDER into the floppy disk drive, and press Enter. A list of mass storage devices is displayed. Select the proper SCSI Adapter and press Enter.
Page 469 Installing Windows Server 2003 E-7 When the installation of Windows Server 2003 has finished, the system reboots automatically. – Windows Server 2003 has installed: Go on the step 13. – Windows Server 2003 R2 has installed: Go on the step 10. When Windows Server 2003 R2 has been installed, the [Windows Setup] screen will be displayed after logged on to the system.
Page 470: Updating The System - Applying Service Pack
Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive. Master Control Menu is automatically appeared on the screen. Click on [Setup] with left mouse button and click on [Update NEC Express5800 system] section. Continue your work for system update as the following message.
Page 471: Driver Installation And Advanced Settings
PROSet is necessary to utilize these features. Follow the procedure below to install PROSet. Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive. The [Windows Explorer] dialog starts. * The procedure in the case of the standard start menu Click Start menu and click [Windows Explorer].
Page 472: Network Driver
E-10 Installing Windows Server 2003 Network Driver Specify the details of network driver. Two standard network drivers that are mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. [When PROSet is not installed] The [Local Area Connection Properties] dialog box appears.
Page 473: Installing Scsi Controller Driver (N8103-75
Copying of the driver is completed, and the [Completing the Hardware Update Wizard] dialog box below appears. Click [Finish]. Installing SCSI Controller Driver (N8103-95/N8190-126) If you utilize SCSI controller driver (N8103-95/N8190-126), update your system with NEC EXPRESSBUILDER CD-ROM attached to your system. The SCSI controller driver will be installed automatically.
Page 474: Installing Disk Array Controller Driver (N8103-81F
Select the "Search for the best driver in these locations." and check the "Search removable media [floppy, CD-ROM...]" check box. Insert "Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER" into the floppy disk drive, and click [Next]. Copying of the driver is completed, and the [Completing the Hardware Update Wizard]...
Page 475: About Windows Activation
Installing Windows Server 2003 E-13 About Windows Activation Windows Server 2003 must be activated before you can use Windows Server 2003. Windows activation process is as follows. Click [Run] on [Start] menu. Type as follows in the [Open:] box, and click [OK]. oobe/msoobe /a When the screen as follows is displayed, click [Next].
Page 476 E-14 Installing Windows Server 2003 The following screen is displayed. Process "Windows activation" according to the following message.
Page 477: Available Switch Options For Windows Server 2003 Boot.ini File
Installing Windows Server 2003 E-15 Available Switch Options for Windows Server 2003 Boot.ini file Many different switches will be available if you edit Boot.ini file. For the available switch options, refer to the following information: Microsoft Knowledge Base - Article ID: 833721 "Available switch options for the Windows XP and the Windows Server 2003 Boot.ini files"...
Page 478: Setting For Collecting Memory Dump (Debug Information
E-16 Installing Windows Server 2003 SETTING FOR COLLECTING MEMORY DUMP (DEBUG INFORMATION) Set for collecting memory dump using the procedure described in Chapter 5.
Page 479: Appendix F Product Configuration Record Table
Appendix F Product Configuration Record Table Use this table for information about setup and system environment change. Hardware Main Unit Model name Serial No. Date Installed Processor Clock Serial No. Date Installed Clock Serial No. Date Installed Clock Serial No. Date Installed Clock Serial No.
Page 480 F-2 Product Configuration Record Table Hard Disk Drive (Option) Slot 0 Type Serial No. Capacity Date Installed Type number Slot 1 Type Serial No. Capacity Date Installed Type number Slot 2 Type Serial No. Capacity Date Installed Type number Slot 3 Type Serial No.
Page 481 Product Configuration Record Table F-3 PCI Slot #7 Model name Serial No. Date Installed PCI Slot #8 Model name Serial No. Date Installed PCI Slot #9 Model name Serial No. Date Installed Printer Model name Serial No. Manufacturer Date Installed Additional Cabinet for Disk Model name Serial No.
Page 482: Software
F-4 Product Configuration Record Table Software Firmware version Name: Version: Application of RUR media Apply Name: Version: File system HPFS NTFS Others ( Bundled software installed Licensed software installed Application running when a failure occurred...

This manual is also suitable for:

N8100-1224f N8100-1225f N8100-1228f N8100-1227f N8100-1223fn8100-1224f N8100-1277f ... Show all

NEC N8100-1223F User Manual

Chapter 1 Notes on Using Your Server

Chapter 2 General Description

Chapter 3 Setting up Your Server

Chapter 4 Configuring Your Server

Chapter 5 Installing the Operating System with Express Setup

Chapter 6 Installing and Using Utilities

Chapter 7 Maintenance

Chapter 8 Troubleshooting

Chapter 9 Upgrading Your Server

Appendix A Specifications

Appendix B Other Precautions

Appendix C IRQ and I/O Port Address

Appendix C IRQ and I/O Port Address

Appendix D Installing Windows Server 2003 X64 Editions

Appendix E Installing Windows Server 2003

Quick Links

Troubleshooting

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Summary of Contents for NEC N8100-1223F