Troubleshooting - Dell AC411 User Manual

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Troubleshooting the Dell Bluetooth Speakers
If you have problems with your speaker system
COMMON SYMPTOMS
Speakers are not
properly / No sound from the
speakers
Sound from the speakers
distorted
WHAT YOU EXPERIENCE
functioning Speakers are powered on but the
power-status light is off.
The power-status light is on but
the speakers are not working in the
Aux-in mode.
The power-status light is on but
the speakers are not working in the
bluetooth mode.
The speakers are not appearing in
the Devices and Printers list in the
operating system.
is Distorted sound in AUX-in mode
Distorted
mode
sound in Bluetooth
POSSIBLE SOLUTIONS
- If the power-status light is off,
check if the wall socket is working.
Connect the speakers to a different
wall socket and try again.
- Make sure the power adapter is
connected to the speakers.
- The power adapter has failed and
needs to be replaced.
- Make sure the Aux-in cable is
connected to the Aux-in port and
bluetooth LED is turned off. Reseat
the Aux-in cable and try again.
- Make sure that the bluetooth on
your device is turned on.
- Make sure the Bluetooth LED is
blinking blue on
control.
- Pair the speaker with your
computer again.
- Restart the speakers.
- Pair the speaker with your
computer again.
- Remove any
between the speakers and the user.
- Make sure the Aux-in cable is
connected firmly to the woofer and
your computer.
- Set the volume control on the
remote control to fifty percent.
- Decrease the volume level in the
application program.
- Clean and reseat all the cables.
- Test the speakers on another
audio source for
portable music player.
- Ensure no loose objects are
touching the speaker.
- Remove any
between the speakers and the user.
- Set the volume control on the
remote control to fifty percent.
- Clean and reseat all the cables.
- Test the speakers on another
audio source for
portable music player.
- Reduce the bass using the remote
control
- Ensure no loose objects are
touching the speaker.
the remote
obstructions
example a
obstructions
example a
10