D-Link DVG-3016S User Manual
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D-Link DVG-3016S User Manual

Voip gateway
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DVG-3016S/3032S
VoIP Gateway
User's Manual
Version 1.3
(21 April 2008)

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Summary of Contents for D-Link DVG-3016S

  • Page 1 DVG-3016S/3032S VoIP Gateway User’s Manual Version 1.3 (21 April 2008)
  • Page 2 Reproduction in any manner whatsoever without the written permission of D-Link Corporation is strictly forbidden. Trademarks used in this text: D-Link and the D-Link logo are trademarks of D-Link Corporation/D-Link Systems Inc.; Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

  • Page 3: Table Of Contents

    Contents 1. Introduction ....................1 1-1 Product Overview............................ 1 1-2 Hardware Description ..........................2 2. Installation and Applications.................3 2-1 Network Interface ............................ 3 2-2 Telephone Interface Description ......................4 3. Gateway Configuration – Use Web Browser ..........5 3-1 Network Settings (WAN) ......................... 6 3-2 Network Settings (LAN) ........................

  • Page 4: Introduction

    1. Introduction 1-1 Product Overview The DVG-3016S/3032S VoIP Gateway carries both voice and facsimile over the IP network. It uses the industry standard SIP call control protocol so as to be compatible with free registration services or VoIP service providers’...

  • Page 5: Hardware Description

    DVG-3016S/3032S 16/32-port VoIP Gateway User’s Manual Hardware Description 1-2 Hardware Description Front Panel Power Indicator: Green light indicates a normal power supply. Run Indicator: Blinking green light indicates normal operation. Alarm Indicator: When the system starts up, the red light will blink. It also indicates abnormal gateway behavior.

  • Page 6: Installation And Applications

    DVG-3016S/3032S User’s Manual Network Interface 2. Installation and Applications 2-1 Network Interface The network interface is divided into three basic modes as described below: Gateway can be assigned a Public IP Address Gateway can be built under the existing NAT Gateway can be assigned a Public IP address and serve as an IP-sharing router.

  • Page 7: Telephone Interface Description

    2-2 Telephone Interface Description Example for DVG-3016S/3032S: DVG-3016S/3032S connecting directly to the Telephone Line of a PSTN L1-L16 or L1-L32 is FXO interfaces and can all be connected to a PSTN to serve as a bridge between the PSTN and other VoIP telephones. The system also allows a call to be made from a traditional telephone line to connect with a user behind the Gateway.

  • Page 8: Gateway Configuration - Use Web Browser

    DVG-3016S/3032S User’s Manual Gateway Configuration-Web Browser 3. Gateway Configuration – Use Web Browser The VoIP gateway allows users to configure its settings using a web interface (Web UI). You can access the Configuration Menu by opening a web-browser (e.g., Internet Explorer or Netscape Navigator) and entering the factory default LAN IP address: 192.168.8.254.

  • Page 9: Network Settings (Wan)

    DVG-3016S/3032S User’s Manual Network Settings 3-1 Network Settings (WAN) The network settings are used to set the gateway’s communication ports, IP configurations, and Phone Book Manager IP settings. Current WAN IP Address: The IP address of the WAN port. Listen Port UDP: It is not necessary to change the protocol of the communication port used by the gateway, unless it conflicts with ports used by another device in your network.
  • Page 10 DVG-3016S/3032S User’s Manual Network Settings ADSL PPPoE Settings Select “PPPoE” and enter the Account Number, Password and Reenter Password to confirm. Then click the “Accept” button at the bottom of the screen. Save the settings, and then restart the system. The system will take about 49 seconds to restart.
  • Page 11 DVG-3016S/3032S User’s Manual Network Settings (DNS) Settings Domain Name Server (DNS): While a gateway is accessing another gateway or a computer with a hostname, it will look up the IP address from the DNS provided by your ISP. Normally, the ISP assigns DNS information while negotiating with PPPoE or DHCP.
  • Page 12 DVG-3016S/3032S User’s Manual Network Settings Using Phone Book Manager Enable Phone Book Manager Server: this allows other gateway users to register the IP address and telephone number in this Phone Book manager. It is recommended that the unit appointed as the Phone Book Manager use static IP.

  • Page 13: Network Settings (Lan)

    DVG-3016S/3032S User’s Manual Network Settings Network Settings (LAN) LAN IP/Subnet mask Gateway LAN Port IP address and subnet mask settings. D-Link Systems, Inc.
  • Page 14 DVG-3016S/3032S User’s Manual Network Settings Enable DHCP Server: Enable or Disable DHCP server service of the gateway. IP Pool Starting Address: The first IP address to be assigned to DHCP clients. IP Pool Ending Address: The last IP address to be assigned to DHCP clients.

  • Page 15: Qos Settings

    DVG-3016S/3032S User’s Manual QoS Settings 3-3 QoS Settings WAN QoS ToS/DiffServ (Type of Service/DSCP): Voice packets have the highest priority to ensure telecommunication quality; the larger the value you set, the higher the priority. NOTE: Please contact your ISP when you configure these values.

  • Page 16: Nat/Ddns

    DVG-3016S/3032S User’s Manual NAT/DDNS 3-4 NAT/DDNS NAT Traversal If your gateway is set up behind an Internet sharing device, you can select either the NAT or STUN protocol. NAT Public IP: The IP address used by the gateway should be a private address. Furthermore, users must set Virtual Server Mapping in the Internet sharing device.
  • Page 17 DVG-3016S/3032S User’s Manual NAT/DDNS DDNS D-Link Systems, Inc.
  • Page 18 DVG-3016S/3032S User’s Manual NAT/DDNS These settings are only necessary when the gateway is set up behind an Internet sharing device that uses a dynamic IP address and does not support DDNS. Choose a DDNS Server: The current system allows users to choose either DynDNS、TZO、3322.org、PeanutHull or a private server.

  • Page 19: Caller Id

    DVG-3016S/3032S User’s Manual Caller ID 3-5 Caller ID FXO Caller ID Detection: Used to detect the Caller ID delivered from the PSTN to the FXO port. When enabled, the Caller ID detected on the FXO port will be sent to the SIP Proxy Server on transit in (dialing out) calls.
  • Page 20 DVG-3016S/3032S User’s Manual Caller ID Transit In Caller ID Strip / Replace Scan code: Defines the rule of the Caller IDs detected by FXO. It can be a prefix or a full number. Substitude: Defines the changed display info. of the calling party while making calls to Internet by FXO.

  • Page 21: Telephony Settings

    DVG-3016S/3032S User’s Manual Telephony Settings 3-6 Telephony Settings Prefix Number Rules Trunk Dial Out Verify/ Trunk Dial Out Replace: VoIP gateway will check (verify) the dial out prefix from dial out numbers and change (replace) the prefix to transit out through FXO port.
  • Page 22 Assume the assigned hotline for DVG-3016S/3032S line 2 is 702 and the wait time is 0 second. When Port2 receives a call from an outside line, it will be automatically diverted to extension 702.
  • Page 23 DVG-3016S/3032S User’s Manual Telephony Settings FAX/Modem: Enable this line to detect if there is a fax tone and transfer the call to a fax line. Function Fax Detection Content of SDP of re-INVITE Receive re-INVITE with T.38 Disable Accept and change RTP to T.38 T.38 Fax...
  • Page 24 DVG-3016S/3032S User’s Manual Telephony Settings Enable FXO/Trunk Extension Number: Select this function only when FXO receives 2 or more different PBX or PSTN, or under special circumstances. Users are free to call out from a desired channel, if assigned. If you register to a Proxy it MUST be checked.

  • Page 25: Sip

    FXO Representative Number: Register all FXO ports as a hunting group. Register: Register to proxy if selected. Invite with ID / Account: The DVG-3016S/3032S can invite to a VoIP trunk gateway without registering to a proxy. Please contact your VoIP service provider.
  • Page 26 DVG-3016S/3032S User’s Manual DNS SRV Settings Use DNS SRV: The gateway asks for the related IP address of SIP Server from the records of DNS SRV. DNS SRV uses several servers for a single domain for SIP proxy, to move services from host to host and design some hosts as primary servers (the highest priority) for a service and others as backups.
  • Page 27 DVG-3016S/3032S User’s Manual Proxy Server IP/Domain: Enter the Proxy Server IP address or URL (Uniform Resource Locator). Proxy Server Port: Enter the Proxy Server listen port number. (The default value is 5060) Proxy Server Realm: This variable is used for gateway SIP account authentication in a SIP server. In most cases, the gateway can automatically detect your SIP server realm.
  • Page 28 DVG-3016S/3032S User’s Manual Enable P-Assert: This variable is for caller ID protection. Privacy Type: Privacy type is used to disguise the caller ID when queried via an ITSP/Third-Party Assertion. SIP Message Resend Timer Base: SIP packet will resend if response did not arrive in the base time set in this column.
  • Page 29 DVG-3016S/3032S User’s Manual E.164 International Call Prefix Digit: Enter the International call prefix. Country Code: Users please select the desired country code. Long Distance Call Prefix Digit: The long-distance prefix digit for making a long-distance call. Area Code: Please enter the area code.

  • Page 30: Calling Features

    DVG-3016S/3032S User’s Manual Calling Features 3-8 Calling Features Do Not Disturb: The particular line will only be able to call out when this variable is enabled. All incoming calls will be rejected. Unconditional Forward: All incoming calls will be forwarded to the “Forwarding Number”...

  • Page 31: Advanced Options

    DVG-3016S/3032S User’s Manual Advanced Options 3-9 Advanced Options NOTE: There are two operating levels when entering the Web UI. Logging-in as the Administrator allows you to change all settings. A Web UI user only has access to some settings. Administrator’s Name and Password: Enter the administrator name and password, which has the highest level of control of the gateway.

  • Page 32: Line Settings

    DVG-3016S/3032S User’s Manual Advanced Options Enable Out-of-Band DTMF: To send DTMF keys (0~9, *, #,) follow the RFC2833 rules or via SIP Info. NOTE: Out-of-Band DTMF transport method may vary with different VoIP networks, please contact your VoIP provider for their preferred method.
  • Page 33 DVG-3016S/3032S User’s Manual Advanced Options Codec Settings Preferred Codec Type: Since different voice codecs have different compression ratios, the sound quality and occupied bandwidths are also different. It is recommended that you use the default provided (G.723.1) because it occupies less bandwidth and will provide better sound quality.
  • Page 34 DVG-3016S/3032S User’s Manual Advanced Options Drop Inactive Call This is used as a standard to determine whether or not to hang up the phone. The system will hang up the phone automatically to avoid keeping the line engaged if the detected volume is below the Silence Detection Threshold and the time exceeds the Drop Silent Call Timeout.

  • Page 35: Digit Map

    DVG-3016S/3032S User’s Manual Digit Map 3-10 Digit Map Digit Map now is combined the original feature of Digit Map and Speed Dial. You can use “?” or “%” in the column of Scan Code, VoIP Dial-out and PSTN Dial-out. “?” is a single digit, and “%” is wildcard. It provides a mapping between the number received from user and the replaced or modified number for real dial out.
  • Page 36 DVG-3016S/3032S User’s Manual Digit Map User Dial Length: Defines total number of digits that user dialed. A setting of zero tells the gateway scans digits only and disregards the total digit count. Route: Determine the interface calls should go through if above conditions satisfied.
  • Page 37 DVG-3016S/3032S User’s Manual Digit Map For example, Scan Code: 0% VoIP Dial-out: 0% PSTN Dial-out: 1805% User Dial Length: 0 Route: Auto As an incoming call from PSTN, the user dials 0423456789. The system will dial 0423456789 and go through Internet first. If the call is fail to Internet, the system will dial 1805423456789 and go through PSTN/FXO.
  • Page 38 DVG-3016S/3032S User’s Manual Digit Map Method 3- Substitution: It helps you dial to destination that you can not dial by phone. Destination like: test@1.1.1.1. Fill the number into the Scan Code column and enter the desired name into the VoIP Dial-out column.

  • Page 39: Phone Book

    DVG-3016S/3032S User’s Manual Phone Book 3-11 Phone Book This system can set up and store 100 phone numbers into a phone book and provides an IP address query when calling to other gateway(s). If no Phone Book manager is set within a gateway group, then all gateway systems have to set up phone data to allow each gateway to communicate with the others.

  • Page 40: Caller Filter

    DVG-3016S/3032S User’s Manual Caller Filter 3-12 Caller Filter This function is used to allow or deny SIP invitations from the proxy list ONLY. Filter IP Address: Enter the start IP you would like to allow or deny. Subnet mask: Enter the subnet mask you would like to allow or deny.

  • Page 41: Cdr Settings

    DVG-3016S/3032S User’s Manual CDR Settings 3-13 CDR Settings The user can set up a CDR Server to record call details for every phone call. CDR provides call detail recording in a text file and which can be imported to prepare an analysis report.

  • Page 42: Language

    DVG-3016S/3032S User’s Manual Language 3-14 Language The system provides English, Traditional Chinese, and Simplified Chinese for displaying text on web pages. Changing the language setting also changes the language for IVR (Interactive Voice Response). D-Link Systems, Inc.

  • Page 43: Transit Call Control

    DVG-3016S/3032S User’s Manual Transit Call Control 3-15 Transit Call Control If you wish to restrict a general user (one who is not required to enter the PIN code) to local calls only and prohibit him/her from making long-distance calls started with a prefix “0”, do the following steps:...

  • Page 44: Long-Distance Control Table

    DVG-3016S/3032S User’s Manual Long-Distance Control Table 3-16 Long-Distance Control Table This table controls the level of authority of an outgoing (transit out) call that is dialed through FXO and diverted to PSTN, as below: Descriptions: Digit strings in this table are prefixes that the gateway will check on dialed numbers in transit out calls.

  • Page 45: Long Distance Exception Table

    DVG-3016S/3032S User’s Manual Long-Distance Exception Table 3-17 Long Distance Exception Table This table handles any exceptions to the long-distance call table. Instruction: According to the Long Distance Control Table, users at Level 0 are prohibited from dialing a number with the prefix 0204. But, if the number 020488988 is set in the Exception Table as above, then users can dial this number.

  • Page 46: Cpt/Cadence Settings

    DVG-3016S/3032S User’s Manual CPT/Cadence Settings 3-18 CPT/Cadence Settings The CPT has 3 sets of parameter tables. Please adjust the CPT based on the local PSTN or PBX settings and requirements. Busy Tone Cadence Measurement Busy Tone Cadence Measurement and auto learning: Provides a solution of FXO integrated with PSTN or PBX.
  • Page 47 DVG-3016S/3032S User’s Manual CPT/Cadence Settings UDT Detection If the CPT auto detect function is not able to determine whether or not a PSTN-call receiving party has hung up the phone, then the UDT detection function can serve as a back up. To do this, enter the high/low frequency parameters from the CPT table into the UDP table.

  • Page 48: Current Status

    Port Status: it includes if each port registers to Proxy successfully, the last dialed number, how many calls each port has made since the Gateway is start, etc. Server Registration Status: It shows the registration status of DDNS, Phone Book Manager, STUN and UPnP. DVG-3016S D-Link Systems, Inc.

  • Page 49: Rtp Packet Summary

    3-20 RTP Packet Summary Display the information of the last completed call. This report contains peer IP, peer port, packets sent, packet received, and packet loss information. Press the Refresh button to get the latest RTP Packet Summary. D-Link Systems, Inc.

  • Page 50: System Information

    VoIP Gateway does not obtain IP. LAN Port Information: It shows LAN port IP, subnet mask, and the status of DHCP server. Model Information: It shows the hardware platform, software and hardware version. D-Link Systems, Inc.

  • Page 51: Routing Table

    DVG-2016S/2032S User’s Manual Routing Table 3-22 Routing Table The Routing Table stores the information for particular network destination around the VoIP gateway. Press the Refresh button to generate the details. D-Link Systems, Inc.

  • Page 52: Stun Inquiry

    DVG-2016S/2032S User’s Manual STUN Inquiry 3-23 STUN Inquiry Use “STUN Inquiry” to detect your IP sharing device’s NAT type and communication between a STUN server and client (built-in to the DVG-2016S/2032S gateway). D-Link Systems, Inc.

  • Page 53: Ping Test

    DVG-2016S/2032S User’s Manual Ping Test 3-24 Ping Test Use “Ping” to verify if a remote peer is reachable. Enter a remote IP address and click “Test” to ping the remote host. D-Link Systems, Inc.

  • Page 54: Ntp (Network Time Protocol)

    DVG-2016S/2032S User’s Manual NTP (Network Time Protocol) 3-25 NTP (Network Time Protocol) Time Zone: Set the Time Zone where the gateway resides. Time Server #1~#3: Set the Time Server where the gateway should sync up during start up. D-Link Systems, Inc.

  • Page 55: Snmp

    DVG-3016S/3032S User’s Manual NTP (Network Time Protocol) 3-26 SNMP Enable SNMP Agent: Enable SNMP if selected. Get/Set/Trap Community: Enter Community name to Read, Write and Trap. Trap Host: Enter the IP of the Trap Host. D-Link Systems, Inc.

  • Page 56: Backup/Restore

    DVG-3016S/3032S User’s Manual Backup/Restore 3-27 Backup/Restore You can backup settings to a file and restore settings from that file. You also can restore all settings back to default by selecting Restore Default Configurations and click Restore. NOTE: the gateway needs for you to Save Settings and Restart so that all settings will be backed up.

  • Page 57: System Log

    DVG-3016S/3032S User’s Manual Backup/Restore 3-28 System Log It will send all logs to the server. Please contact with your provider. D-Link Systems, Inc.

  • Page 58: Provision Settings

    DVG-3016S/3032S User’s Manual Provision Settings 3-29 Provision Settings Options in this section are only required for VoIP networks in which a provisioning system has been implemented. Fill in the parameters needed by the Provision Server from your service provider. NOTE: The availability of the above features also depends on your VoIP network. Please check with your service provider about the availability of these services.

  • Page 59: System Operations (Save Settings)

    DVG-3016S/3032S User’s Manual System Operations 3-30 System Operations (Save Settings) Some settings are effective only after Restart. Remember to save all settings using Save Settings before you restart. Save Settings: Save settings after completing changes. The new settings will take effect after the system is restarted.

  • Page 60: Software Upgrade

    DVG-3016S/3032S User’s Manual Software Upgrade 3-31 Software Upgrade The gateway provides a software upgrade function from a remote source. Please consult your service provider for information about the following details. Upgrade Server: Choose the server type given by your provider.

  • Page 61: Logout

    DVG-3016S/3032S User’s Manual Logout 3-32 Logout The gateway only allows one user at a time to log-in, so whenever a change is made, please save the settings and restart the system, or logout to avoid a situation where other users cannot log-in to change settings.

  • Page 62: Configuring The Gateway Through Ivr

    DVG-3016S/3032S User’s Manual Gateway Configuration-IVR 4. Configuring the Gateway through IVR VoIP transmits voice data (packets) via the Internet. One effect of this is that telecommunications quality is closely related to the condition and status of the network environment. If any of the parties involved in VoIP communications has insufficient bandwidth or frequent packet loss, the telecommunication quality will be poor.
  • Page 63 DVG-3016S/3032S User’s Manual Gateway Configuration-IVR Save Settings After completing all of your settings, dial 509 (Save Settings). Wait for about three seconds; you should hear a confirmation tone “1.” You can now hang up the phone. Please reboot the gateway to enable the new settings.

  • Page 64: Ip Configuration Settings-Set The Ip Configuration Of The Wan Port

    DVG-3016S/3032S User’s Manual Gateway Configuration-IVR 4-2 IP Configuration Settings—Set the IP Configuration of the WAN Port Static IP Settings NOTE: Complete static IP settings should include a static IP (option 1 under 114), IP address (111), Subnet Mask (112), and Default Gateway (113). Please contact your Internet Service Provider (ISP) if you have any questions.
  • Page 65 DVG-3016S/3032S User’s Manual Gateway Configuration-IVR Select a PPPoE After entering IVR mode, dial 114. After hearing “Enter value,” dial 3 (to select PPPoE). PPPoE Account Settings After entering IVR mode, dial 121. After hearing “Enter value”, enter the account number followed by”#”.
  • Page 66 The second column in each pair (“Input Key”) tells you what code to enter for the corresponding number, letter or symbol. For example, to enter “D-Link” using the codes below, enter: 148322495451...

  • Page 67: Dialing Principles

    DVG-3016S/3032S User’s Manual Dialing Principles 5. Dialing Principles 5-1 Dialing Options Dial the phone number which you want to call and press # to call out immediately, or wait until the “Inter Digits Timeout” expires (defined in “Advanced Options”, default=4 seconds, see page 25).

  • Page 68: Example For Match Phone Numbers Invited By Callers

    DVG-3016S/3032S User’s Manual Dialing Principles 5-3 Example for Match phone numbers invited by callers The table below is provided as a general reference expresses phone numbers dialed by the gateway instead of real phone numbers that callers dial. Match Scheme Description Ring FXS according to “FXS...
  • Page 69 DVG-3016S/3032S User’s Manual Dialing Principles Start Enter a phone number (D#) Is (D#) Dial the number defined in Digit defined in Map table? Digit Map table Is (D#) defined in Extension table? Is (D#) defined in Phone Book table? Is (D#)

  • Page 70: Appendix

    DVG-3016S/3032S User’s Manual Appendix Appendix • One 10/100Mbps auto-negotiation, auto-crossover RJ-45 Ethernet port • Support static IP, PPPoE, BigPond Cable and DHCP address assignment and dynamic DNS (DDNS) • QoS: IP TOS (Type of Services) and DiffServ (Differentiated Services) for both SIP signaling and RTP •...
  • Page 71 DVG-3016S/3032S User’s Manual Appendix Configuration & Maintenance • Configuration methods: Telnet • Status reports: Port status Registration status Ping tests STUN/UPnP status Hardware / software information • Firmware Upgrade through TFTP, FTP and HTTP • Configuration Backup/Restore • Reset button (with restore factory default function) •...

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