Download Print this page

Troubleshooting - Philips HD4917 User Manual

Philips hob
Hide thumbs Also See for HD4917:

Advertisement

EnglisH
16
Problem
The power-on light does
not go on.
When I press the cooking
mode button, the on-light
of the selected mode does
not go on.
The Hr:Min light does
not go on when I set the
cooking time.
The timer light does not go
on when I set the timer.
I cannot change the power
setting before I select the
Stew mode or Soup/
Congee mode.
The appliance beeps
continuously.
The maximum power
setting for certain cooking
modes is very low.
guarantee and service
If you need information or if you have a problem, please visit the Philips
website at www.philips.com or contact the Philips Customer Care Centre
in your country (you find its phone number in the worldwide guarantee
leaflet). If there is no Customer Care Centre in your country, go to your
local Philips dealer or contact the Service Department of Philips Domestic
appliances and Personal Care BV.

Troubleshooting

If your induction cooker does not function properly or if the cooking
quality is insufficient, consult the table below. If you are unable to solve the
problem, contact a Philips service centre or the Customer Care Centre in
your country.
Solution
There is a connection problem. Check if the induction cooker is
connected to the mains and if the plug is inserted firmly into the wall
socket
The light is defective. Take the appliance to your Philips dealer or a service
centre authorised by Philips.
The light is defective. Take the appliance to your Philips dealer or a service
centre authorised by Philips.
You have selected the Hot pot cooking mode. You can only adjust the
cooking time in the Quick start (manual) mode and in the preset Stew,
Soup/Congee, Steam, Stir fry, Boil and Keep warm cooking modes.
The light is defective. Take the appliance to your Philips dealer or a service
centre authorised by Philips.
You have selected the Quick start (manual) mode or the preset Hot pot,
Stir fry, Boil or Keep warm cooking mode. You can only use the timer
in the Stew, Soup/Congee, Steam cooking modes (see the 'Default and
adjustable settings' table in chapter 'Using the appliance').
The light is defective. Take the appliance to your Philips dealer or a service
centre authorised by Philips.
In the Stew and Soup/Congee modes, the appliance first brings the food
to the boil and then switches to a lower power level. You can only adjust
the power level after the boiling stage.
You have put unsuitable cookware on the cooking plate or you
have removed the cookware from the cooking plate during cooking.
Place suitable cookware on the cooking plate.
In the Stew and Soup/Congee modes, the appliance first brings the food
to the boil and then switches to a lower power level. You can only adjust
the power level after the boiling stage.

Advertisement

loading