Error Codes - GE GN75DNSRSA Owner's Manual

Indoor and outdoor tankless water heaters
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Error codes.

This water heater has the ability to check its own operation
continuously. If a fault occurs, an error code will flash on the
display of the remote control only when the water is running.
This assists with diagnosing the fault, and may enable you to
overcome a problem without a service call. Please identify the
code displayed when inquiring about service.
Error Code Table
ERROR
Fault
02
No burner operation during freeze
protection mode
10
Air supply or exhaust blockage
11
No ignition
12
Flame failure
14
Thermal fuse
16
Over temperature warning
32–72
LC (00)
Scale buildup in heat exchanger
No code
Nothing happens when water flow is activated • Clean inlet water supply filter.
WARNING:
need to be done by a qualified service technician.
Remedy
• Check that the gas is turned on at the water heater, gas meter or cylinder.
If the system is propane, make sure gas is in the tank.
• Call for service.
• Ensure GE-approved venting materials are being used.
• Check that nothing is blocking the flue inlet or exhaust.
• Check all vent components for proper connections.
• Check that the gas is turned on at the water heater, gas meter or cylinder.
If the system is propane, make sure gas is in the tank.
• Ensure appliance is properly grounded.
• Check that the gas is turned on at the water heater, gas meter or cylinder.
Check for obstructions in the flue outlet. If the system is propane, make sure
gas is in the tank.
• Ensure appliance is properly grounded.
• Call for service.
• Check for restrictions in air flow around unit and vent outlet.
• Check for foreign materials in exhaust piping.
• Call for service.
• See page 11 for Flushing Procedures.
• On new installations, ensure hot and cold water lines are not reversed.
• Ensure you have at least the minimum flow rate required to fire the unit.
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