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NEC Xen Topaz User Manual

Multiline telephone
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See also: User Giude , Programming Manual
Intelligent Hybrid System
Multiline Telephone
User Guide

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Table of Contents
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Summary of Contents for NEC Xen Topaz

  • Page 1 Intelligent Hybrid System Multiline Telephone User Guide...
  • Page 2 Before using Your Telephone… Thank you for purchasing the NEC “Xen Topaz” system. Due to the flexibility built into the system, your Dialling Codes and Feature Capacities may differ from those in this guide. Check with your Supplier / System Administrator and make a note of any differences.

  • Page 3: For Your Convenience

    For Your Convenience Programming a Function Key Programmable Function Keys can be assigned as Appearance Keys (e.g. Trunks) or General Keys (e.g. DSS/One-Touch). Press the Function Key to activate the assigned function without dialling the Service Code. Service General Key Code Function Key Code Additional Data...
  • Page 4 2-digit dialling: Common = 00-79, Personal = 80-99, or 3-digit dialling: Common = 000-899, Personal = 990-919. System programming is required to allow Group Abbreviated Dialling. Ask your NEC Authorised Supplier. Up to 36 digits dialling can be stored in each abbreviated dialling bin.

  • Page 5: Placing An Outside Call

    Placing Calls Placing an Outside Call <Quick Access> Telephone Number Trunk Key Listen for Dial Tone before dialling a Telephone Number. You can have function keys for Trunks or Trunk Groups. Ask your Supplier. Placing an Outside Call <Access Code> CALL Trunk Code Telephone Number...

  • Page 6: Placing Calls Quickly

    The system retains the last 10 numbers dialled which can be viewed and dialled. Redial List (Topaz Display Phones Only) (Find desired number) (On-Hook) Intercom numbers can also be stored under Last Number Redial. Ask your NEC Authorised Supplier for details.
  • Page 7 If your call doesn’t go through… Setting Camp On / Callback / Trunk Queuing <Camp On> Wait without hanging up (Hear Busy Tone, Camp On Key No Answer, or Wait for the <Callback> Trunk Unavailable) system to call you back (SC.851+35) [Lit Red when set] <Camp On>...

  • Page 8: Repeat Dialling

    (SC.851+29) [Flashes red when set.] [Press flashing key to cancel.] The system periodically redials the call. Repeat duration is programmable. Ask your NEC Authorised Supplier for details. You should lift the handset when the called party answered. You can cancel this function by pressing “DC” and “LND” during idle condition.

  • Page 9: Answering An Outside Call

    In same Group Call Pickup Key (SC.851+24) CALL In other Groups Call Pickup for other Group Key (SC.851+25) Extension Number CALL Pickup for Specified Extension System programming is required to allow Group Call Pickup. Ask your NEC Authorised Supplier for details.

  • Page 10: Transferring A Call To Another Extension

    (Talking) (Flashing) System programming is required to use Exclusive Hold. Ask your NEC Authorised Supplier for details. While your outside call is on Exclusive Hold, other extension users can not take the call off Hold. Retrieving a Held Outside Call (if your extension doesn’t have trunk keys) Trunk No.

  • Page 11: Do Not Disturb (Dnd)

    Forwarding Calls / Do Not Disturb Do Not Disturb (DND) DND/CONF DND : Trunk Incoming Call DND : Intercom Incoming Call (On-Hook) DND : Trunk & Intercom Incoming Call DND : Transferred (CFW) Call DND : Cancel When you set DND, the DND/CONF Key’s lamp is lit and the Internal Dial Tone pattern changes. Call Forward / Follow Me Call Forward (Select) Key...

  • Page 12: Establishing A Conference Call

    No representation is made that this manual is complete or accurate in all respects and NEC Business Solutions Ltd shall not be liable for any errors or omissions.

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