HP 1U Quickspecs page 4

QuickSpecs
Service and Support, HP Care Pack, and Warranty Information
Service and Support
Offerings (HP Care
Pack Services)
Care Pack services provide a range of life cycle support options that let you choose the service
levels that meet your business requirements, from basic to mission-critical.
A full range of HP Care Pack hardware and software services are available including:
Installation and start up
Education courses
Extended onsite hardware coverage hours from same business day 13 hours, 5 day to 24
hours, 7 days call window with options including 4 hour response or 6-hour Call To Repair
Comprehensive range of software technical support for Microsoft, Linux, ProLiant Essentials
and VMware-based IT solutions helping to deliver high level of application availability.
Response times range from 30 mins for critical problems to 2 hours.
System Management, Performance Services and Mission Critical Support Solution.
NOTE: For more information on HP Care Pack services, contact any of our worldwide sales
offices, resellers or visit our worldwide website at:
NOTE: For more complete information on HP Services offerings, customers and resellers, please
visit is at: http://www.hp.com/hps
NOTE: Additional information regarding worldwide limited warranty and technical support is
available at: http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html
NOTE: For additional information on Server Services, Rack and Power Options, please visit:
http://h20219.www2.hp.com/services/cache/111072-0-0-225-121.html
NOTE: The information contained herein is subject to change without notice and is provided "as
is" without warranty of any kind.
NOTE: The warranties for HP products and services are set forth in the express limited warranty
statements accompanying such products and services.
NOTE: Nothing herein should be construed as constituting an additional warranty. HP shall not be
liable for technical or editorial errors or omissions contained herein.
DA - 12465 Worldwide — Version 3 — September 5, 2007
HP 1U Rackmount Keyboard with USB
http://www.hp.com/hps/carepack
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