Epson  Stylus NX330 User Manual

Epson Stylus NX330 User Manual

Epson stylus nx330
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Summary of Contents for Epson Epson Stylus NX330

  • Page 1 ® Epson Stylus NX330 User's Guide...
  • Page 3: Table Of Contents

    Contents Epson Stylus NX330 User's Guide ......................11 Product Basics ............................12 Setting Up the Control Panel ......................12 Control Panel Buttons and Lights ....................12 Adjusting Control Panel Position ....................13 Changing LCD Screen Language....................13 Selecting Wireless Network Settings From the Control Panel ............14 Product Parts Locations ........................
  • Page 4 Basic Print Options - Windows....................43 Selecting Advanced Print Settings - Windows ................44 Advanced Print Quality Settings - Windows ................46 Advanced Print Options - Windows................... 47 Color Management Options - Windows ..................47 Selecting Print Layout Options - Windows..................48 Selecting a Printing Preset - Windows...................
  • Page 5 Starting a Scan Using the Product Control Panel ................79 Changing Default Scan Button Settings..................81 Starting a Scan Using the Epson Scan Icon .................. 81 Starting a Scan From a Scanning Program ................... 83 Selecting Epson Scan Settings ......................85 Scan Modes ..........................
  • Page 6 Checking Cartridge Status on the LCD Screen ................131 Checking Cartridge Status With Windows ................... 133 Checking Cartridge Status With Mac OS X ................. 136 Purchase Epson Ink Cartridges......................138 Ink Cartridge Part Numbers ......................138 Removing and Installing Ink Cartridges.................... 139 Replacing Ink Cartridges Using a Computer Utility................
  • Page 7 Print Head Cleaning ........................154 Cleaning the Print Head Using the Product Control Panel ............154 Cleaning the Print Head Using a Computer Utility..............156 Print Head Alignment ........................159 Aligning the Print Head Using the Product Control Panel ............160 Aligning the Print Head Using a Computer Utility.................
  • Page 8 Incorrect Colors ........................... 194 Solving Scanning Problems ......................194 Scanning Software Does Not Operate Correctly ................. 195 Cannot Start Epson Scan ......................195 Solving Scanned Image Quality Problems ..................196 Image Consists of a Few Dots Only..................... 196 Line of Dots Appears in All Scanned Images................197 Straight Lines in an Image Appear Crooked ................
  • Page 9 Scanned Image Colors Do Not Match Original Colors..............199 Scan Area is Not Adjustable in Thumbnail Preview ..............199 Scanned Image Edges are Cropped ................... 200 Solving Memory Card Problems....................... 200 Memory Card Does Not Fit Into a Slot ..................200 Cannot View or Print Photos From a Memory Card..............
  • Page 10 Default Delay Times for Power Management for Epson Products..........221 Copyright Attribution ........................221...
  • Page 11: Epson Stylus Nx330 User's Guide

    Epson Stylus NX330 User's Guide Welcome to the Epson Stylus NX330 User's Guide.
  • Page 12: Product Basics

    Product Basics See these sections to learn about the basic features of your product. Setting Up the Control Panel Product Parts Locations Setting Up the Control Panel See these sections to set up the control panel for use. Control Panel Buttons and Lights Adjusting Control Panel Position Changing LCD Screen Language Selecting Wireless Network Settings From the Control Panel...
  • Page 13: Adjusting Control Panel Position

    Parent topic: Setting Up the Control Panel Adjusting Control Panel Position You can adjust the position of the control panel to make it easier to use. • To raise the control panel, lift it up from the bottom. • To lower the control panel, squeeze the release bar and gently push the panel down. Caution: Do not lower the control panel without first squeezing the release bar or you may damage your product.
  • Page 14: Selecting Wireless Network Settings From The Control Panel

    CD. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
  • Page 15 5. Press the arrow buttons to select Wi-Fi Setup Wizard and press the OK button. 6. Press the arrow buttons to select the name of your wireless network and press the OK button. If you don't see your wireless network's name, you can enter it manually. Note: To enter the wireless network name manually, select Other SSIDs and press the OK button.
  • Page 16: Product Parts Locations

    • To switch between ABC (uppercase), abc (lowercase), or 123 (numbers and symbols), press the home button. • To delete characters, press the left arrow. • When you finish entering characters, press the OK button. 8. If you want to print a network setup report, press the start button.
  • Page 17: Product Parts - Top

    Product Parts - Top Sheet feeder Paper support Output tray Paper stopper Feeder guard Edge guide...
  • Page 18 Document cover Scanner glass Control panel Release bar (beneath) Memory card slot Memory card access light Parent topic: Product Parts Locations...
  • Page 19: Product Parts - Inside

    Product Parts - Inside Scanner unit Ink cartridge holder in home position Parent topic: Product Parts Locations...
  • Page 20: Product Parts - Back

    Product Parts - Back AC inlet USB port Parent topic: Product Parts Locations...
  • Page 21: Loading Paper

    Loading Paper for Documents Loading Paper for Photos Loading Envelopes Paper Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings Loading Paper for Documents You can print documents on a variety of paper types and sizes.
  • Page 22 3. Pull out the output tray and open the paper stopper on the end. Note: If you print on legal-size or longer paper, leave the paper stopper closed. 4. Slide the edge guide left.
  • Page 23 5. Insert paper, glossy or printable side up and short edge first, against the right side. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges. 6.
  • Page 24: Loading Paper For Photos

    • Load paper short edge first, no matter which way your document faces. • Load letterhead or pre-printed paper top edge first. • Do not load paper above the arrow mark inside the edge guide. • Check the paper package for any additional loading instructions. Parent topic: Loading Paper Related references...
  • Page 25 3. Pull out the output tray and open the paper stopper on the end. 4. Slide the edge guide left.
  • Page 26 5. Insert paper, glossy or printable side up and short edge first, against the right side. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges. 6.
  • Page 27: Loading Envelopes

    • Load paper short edge first, no matter which way your photo faces. • Do not load paper above the arrow mark inside the edge guide. • Check the paper package for any additional loading instructions. Parent topic: Loading Paper Related references Paper Loading Capacity Loading Envelopes...
  • Page 28 3. Pull out the output tray and open the paper stopper on the end. 4. Slide the edge guide left.
  • Page 29 5. Load up to 10 envelopes against the right side. Load them printable side up and flap edge left. 6. Slide the edge guide against the envelopes, but not too tightly. 7. Flip the feeder guard back. Note: If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time.
  • Page 30: Paper Loading Capacity

    ** For two-sided printing, load up to 30 sheets. Parent topic: Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper at Epson Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson...
  • Page 31 8 × 10 inches (203 × 254 mm) S041465 Letter (8.5 × 11 inches S042183 [216 × 279 mm]) S041667 Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 Glossy S042174 5 × 7 inches (127 × 178 mm) S041945 8 ×...
  • Page 32: Borderless Paper Type Compatibility

    Epson Premium Presentation Letter (8.5 × 11 inches S041568 Paper Matte Double-sided [216 × 279 mm]) Epson Ultra Premium Presentation Letter (8.5 × 11 inches S041341 Paper Matte [216 × 279 mm]) Epson Brochure & Flyer Paper Letter (8.5 × 11 inches...
  • Page 33: Paper Or Media Type Settings

    Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss Epson Premium Presentation Paper Matte Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Epson Ultra Premium Presentation Paper Matte Epson Brochure & Flyer Paper Matte Double-sided Envelopes Envelope Parent topic: Loading Paper...
  • Page 34: Placing Originals On The Product

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 ×...
  • Page 35 Note: You can place multiple originals on the scanner glass. Just make sure they are at least 0.8 inch (20 mm) away from each other. 3. Close the document cover gently to keep your original in place. Parent topic: Placing Originals on the Product Related topics Copying Scanning...
  • Page 36: Copying

    Copying Documents or Photos You can copy color or black-and-white documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the product. 2. Load the paper you want to print on in the product.
  • Page 37: Selecting Print Settings For Copies

    6. To view the print settings for the copies, press the OK button. You see the current settings: 7. To change the print settings, press the arrow button and select the necessary settings. 8. When you are ready to copy, press the start button.
  • Page 38: Paper Type Settings - Copying

    Parent topic: Copying Documents or Photos Paper Type Settings - Copying Select a Paper Type setting that matches the paper you loaded. Paper type loaded Paper Type setting Plain paper Plain Paper Epson Bright White Paper Epson Presentation Paper Matte...
  • Page 39: Paper Size Settings - Copying

    Epson Premium Presentation Paper Matte Photo Paper Epson Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Ultra Premium Photo Paper Glossy Parent topic: Selecting Print Settings for Copies Paper Size Settings - Copying Select the Paper Size setting that matches the paper you loaded.
  • Page 40 Copying option Available settings Description Reduce/Enlarge Actual Size Copies at 100% size, unless you select a different percentage as the Custom Size setting Auto Fit Automatically sizes the image to fit the selected paper size setting Custom Automatically sizes the image by the percentage you select as the Custom Size setting Custom Size 25% to 400%...
  • Page 41: Printing From A Computer

    Before printing documents or photos from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet. Note: It is a good idea to check for updates to your product software on Epson's support website. Printing With Windows Printing With Mac OS X 10.5, 10.6, or 10.7...
  • Page 42 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. Select the Quality Option setting that matches your print content and the print quality you want to use.
  • Page 43: Basic Print Options - Windows

    Note: If you are printing an envelope, select Landscape. 9. Select any of the available print options. Note: If you need to access the Epson product support website, select the Online Support button . Basic Print Options - Windows Parent topic:...
  • Page 44: Selecting Advanced Print Settings - Windows

    includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to retain the special color effects. Fix Red-Eye Reduces or removes red-eye in photos. Reverse Order Prints multi-page print jobs last page first. Print Preview Displays a preview of your printout before printing.
  • Page 45 2. Select the Paper & Quality Options settings for your printout: • Select the type of paper you loaded. Note: Check the paper type settings list for details. • Select the print quality setting you want to use. Note: Check the print quality setting list for details. •...
  • Page 46: Advanced Print Quality Settings - Windows

    • Select Borderless to print a borderless photo, or Borders to print a document or a photo with borders. Note: You must select a compatible borderless paper type and size to print borderlessly. Check the borderless paper compatibility list for details. 3.
  • Page 47: Advanced Print Options - Windows

    Super Fine For text and graphics with high print quality. Photo For photos and graphics with good quality and print speed. Best Photo For photos and graphics with high print quality. Photo RPM For the best print quality, but the slowest print speed. Parent topic: Selecting Advanced Print Settings - Windows Advanced Print Options - Windows...
  • Page 48: Selecting Print Layout Options - Windows

    Fix Photo Improves the color, contrast, and sharpness of flawed photos. Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces. For this to work, both eyes and the nose must be visible in the subject's face. If your photo includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to retain the special color effects.
  • Page 49 • To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select sizing options. • To print on both sides of your paper, select the 2-sided printing options. • To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select the Multi-Page checkbox and select the options you want.
  • Page 50: Selecting A Printing Preset - Windows

    Note: If you select the Min option for the Expansion setting, you may see white borders on your printed photo. • To print the borderless image at its actual size without scaling, select Retain Size as the Enlargement Method setting. •...
  • Page 51: Printing Your Document Or Photo - Windows

    2. Place your cursor over a Printing Presets option to view its list of settings. 3. Use any of the available options on the screen to control your printing presets. 4. To choose an option for printing, select it. 5. Click OK. Parent topic: Printing With Windows Printing Your Document or Photo - Windows...
  • Page 52: Checking Print Status - Windows

    2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing With Windows Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status.
  • Page 53: Selecting Default Print Settings - Windows

    • To cancel printing, click Stop. • To see print jobs lined up for printing, click Print Queue. • To check ink status, click Check Ink Levels. Parent topic: Printing Your Document or Photo - Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
  • Page 54: Changing The Language Of The Printer Software Screens

    3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing With Windows...
  • Page 55 2. Select Printer Settings. You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them.
  • Page 56: Changing Automatic Update Options

    • To disable the automatic update feature, select the Never option. 4. Click Apply. 5. Click OK to exit. Note: If you choose to disable the automatic update feature, it's a good idea to periodically check for updates on Epson's support website.
  • Page 57: Printing With Mac Os X 10.5, 10.6, Or 10.7

    Parent topic: Printing With Windows Related tasks Checking for Software Updates Printing With Mac OS X 10.5, 10.6, or 10.7 You can print with your product using any Mac OS X printing program, as described in these sections. Selecting Basic Print Settings - Mac OS X 10.5/10.6/10.7 Selecting Page Setup Settings - Mac OS X 10.5/10.6/10.7 Selecting Print Layout Options - Mac OS X 10.5/10.6/10.7 Managing Color - Mac OS X 10.5/10.6/10.7...
  • Page 58 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of Mac OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 59 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
  • Page 60 9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11.
  • Page 61: Print Quality Settings - Mac Os X 10.5/10.6/10.7

    Print Quality Settings - Mac OS X 10.5/10.6/10.7 You can select any of the print quality settings to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen. Fast Economy For the fastest printing with draft quality.
  • Page 62: Selecting Page Setup Settings - Mac Os X 10.5/10.6/10.7

    Parent topic: Selecting Basic Print Settings - Mac OS X 10.5/10.6/10.7 Selecting Page Setup Settings - Mac OS X 10.5/10.6/10.7 Depending on your application, you may be able to select the paper size and orientation settings from the print window. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 63: Managing Color - Mac Os X 10.5/10.6/10.7

    • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting. • To print borders around each page on the sheet, select a line setting from the Border pop-up menu. •...
  • Page 64: Color Matching And Color Options - Mac Os X 10.5/10.6/10.7

    Color Matching and Color Options - Mac OS X 10.5/10.6/10.7 You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software, or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.
  • Page 65: Printing Your Document Or Photo - Mac Os X 10.5/10.6/10.7

    Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces. For this to work, both eyes and the nose must be visible in the subject's face. If your photo includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to retain the special color effects.
  • Page 66: Checking Print Status - Mac Os X 10.5/10.6/10.7

    Checking Print Status - Mac OS X 10.5/10.6/10.7 During printing, you can view the progress of your print job, control printing, and check ink cartridge status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2.
  • Page 67: Printing Preferences - Mac Os X 10.5/10.6/10.7

    2. Select Print & Fax or Print & Scan, select your product, and select Options & Supplies. 3. Select Driver. You see this screen: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac OS X 10.5/10.6/10.7 Parent topic: Printing With Mac OS X 10.5, 10.6, or 10.7 Printing Preferences - Mac OS X 10.5/10.6/10.7...
  • Page 68: Printing With Mac Os X 10.4

    Parent topic: Selecting Printing Preferences - Mac OS X 10.5/10.6/10.7 Printing With Mac OS X 10.4 You can print with your product using any Mac OS X printing program, as described in these sections. Selecting Page Setup Settings - Mac OS X 10.4 Selecting Basic Print Settings - Mac OS X 10.4 Selecting Print Layout Options - Mac OS X 10.4 Managing Color - Mac OS X 10.4...
  • Page 69 3. Select your product as the Format for setting. 4. Select the size of the paper you loaded as the Paper Size setting. If you are printing a borderless photo, select a paper size with a Sheet Feeder - Borderless option. You can also select a custom setting to create a custom paper size.
  • Page 70: Selecting Basic Print Settings - Mac Os X 10.4

    Related tasks Selecting Basic Print Settings - Mac OS X 10.4 Selecting Basic Print Settings - Mac OS X 10.4 Select the basic settings for the document or photo you want to print. 1. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
  • Page 71 4. Select Print Settings from the pop-up menu. 5. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 6.
  • Page 72: Print Quality Settings - Mac Os X 10.4

    Print Quality Settings - Mac OS X 10.4 You can select any of the print quality settings to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen. Fast Economy For the fastest printing with draft quality.
  • Page 73: Selecting Print Layout Options - Mac Os X 10.4

    Parent topic: Selecting Basic Print Settings - Mac OS X 10.4 Selecting Print Layout Options - Mac OS X 10.4 You can select layout options for multi-page documents by selecting Layout from the pop-up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
  • Page 74: Color Options - Mac Os X 10.4

    1. Select Color Options from the pop-up menu in the print window. 2. Select one of the available options. Color Options - Mac OS X 10.4 Parent topic: Printing With Mac OS X 10.4 Color Options - Mac OS X 10.4 You can select from these settings on the Color Options menu.
  • Page 75: Printing Preferences - Mac Os X 10.4

    1. Select Extension Settings from the pop-up menu in the print window. 2. Select any of the available printing preferences. Printing Preferences - Mac OS X 10.4 Parent topic: Printing With Mac OS X 10.4 Printing Preferences - Mac OS X 10.4 You can select from these options on the Extension Settings menu.
  • Page 76: Checking Print Status - Mac Os X 10.4

    Checking Print Status - Mac OS X 10.4 Parent topic: Printing With Mac OS X 10.4 Checking Print Status - Mac OS X 10.4 During printing, you can view the progress of your print job, control printing, and check ink cartridge status.
  • Page 77: Cancelling Printing Using A Product Button

    2. Select the following options as necessary: • To cancel printing, click the print job and click Delete. • To pause printing, click the print job and click Hold. To resume printing, click the print job marked "Hold" and click Resume. •...
  • Page 78: Wireless Printing From A Mobile Device

    3. Download and install one of the available printing applications for your mobile device, such as Epson iPrint and PrintJinni for Epson. 4. Connect your mobile device to the same wireless network that your product is using.
  • Page 79: Scanning

    After placing your original documents or photos in your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon Starting a Scan From a Scanning Program Parent topic:...
  • Page 80 3. Press the arrow buttons to select a scan option and press the OK button. • To PC saves your scan file directly to your computer or as an image capture in Mac OS X 10.6/10.7. • To PC (PDF) saves your scan as a PDF file to your computer or as an image capture in Mac OS X 10.6/10.7.
  • Page 81: Changing Default Scan Button Settings

    Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon You can start the Epson Scan program to select scan settings, scan, and save the scanned image to a file. • Windows: Double-click the EPSON Scan icon on your computer desktop.
  • Page 82 Parent topic: Starting a Scan Related tasks Scanning With Mac OS X 10.6/10.7 Related topics Selecting Epson Scan Settings...
  • Page 83: Starting A Scan From A Scanning Program

    Starting a Scan From a Scanning Program You can start Epson Scan from a scanning program to select scan settings, scan, and open the scanned image in the program. Note: You cannot use Epson Scan with Mac OS X 10.6/10.7.
  • Page 84 Parent topic: Starting a Scan Related tasks Scanning With Mac OS X 10.6/10.7 Related topics Selecting Epson Scan Settings...
  • Page 85: Selecting Epson Scan Settings

    You can manually customize all available settings, and preview and size your scanned image. Parent topic: Selecting Epson Scan Settings Related tasks Selecting the Scan Mode Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the Epson Scan window:...
  • Page 86: Scanning In Full Auto Mode

    Scanning in Full Auto Mode When you scan in Full Auto Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can change the scanned file settings and select various image adjustment options before you scan, if necessary.
  • Page 88 3. Click Scan. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the image, if desired.
  • Page 89: Available Image Adjustments - Full Auto Mode

    Scanning in Full Auto Mode Scanning in Home Mode When you scan in Home Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
  • Page 90 2. Select the Document Type setting that matches your original, such as Photograph or Text/Line Art. 3. Select the Image Type setting that matches your original.
  • Page 91 11. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the image, if desired.
  • Page 92: Selecting A Scan Area - Home Mode

    Selecting a Scan Area - Home Mode You can select a specific area in your preview image to include in your scanned image. You can select the entire image area or a portion of it. You can even select multiple scan areas to create multiple scanned images of different areas (Normal Preview mode only).
  • Page 93 • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image.
  • Page 94 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it. •...
  • Page 95: Available Image Adjustments - Home Mode

    • To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Home Mode Available Image Adjustments - Home Mode You can select these Image Adjustments options in Epson Scan Home Mode.
  • Page 96: Selecting A Scan Size - Home Mode

    1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
  • Page 97 3. Adjust the scan area as necessary.
  • Page 98: Scanning In Office Mode

    Scanning in Home Mode Scanning in Office Mode When you scan in Office Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
  • Page 99 2. Select the Image Type setting that matches your original. 3. Select the Document Source setting indicating where you placed your original. 4. Select the Size and Orientation settings that match your original. 5. Select the Resolution setting you want to use for your scan. 6.
  • Page 100: Selecting A Scan Area - Office Mode

    10. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the image, if desired.
  • Page 101 1. In the Preview window, click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...
  • Page 102: Available Image Adjustments - Office Mode

    • To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside each scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Office Mode Available Image Adjustments - Office Mode You can select these Image Adjustments options in Epson Scan Office Mode.
  • Page 103: Scanning In Professional Mode

    Scanning in Office Mode Scanning in Professional Mode When you scan in Professional Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program.
  • Page 105 12. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the image, if desired.
  • Page 106: Available Image Types - Professional Mode

    Available Image Types - Professional Mode You can select these Image Type options in Epson Scan Professional Mode. 24-bit Color Select this setting for color photos. Color Smoothing Select this setting for color graphic images, such as charts or graphs.
  • Page 107 • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image.
  • Page 108 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it. •...
  • Page 109: Available Image Adjustments - Professional Mode

    • To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Professional Mode Available Image Adjustments - Professional Mode You can select these Adjustments options in Epson Scan Professional Mode.
  • Page 110 Color Restoration Restores the colors in faded photos automatically. Backlight Correction Removes shadows from photos that have too much background light. Dust Removal Removes dust marks from your originals automatically. Auto Exposure Automatically adjusts the image exposure settings when you click the Auto Exposure icon.
  • Page 111: Selecting A Scan Size - Professional Mode

    1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
  • Page 112 3. Adjust the scan area as necessary.
  • Page 113 4. To create a scanned image size that is not available in the Target Size list, click the Customize option. 5. Name the custom size, enter the size, click Save, and click OK. Then create a scan area on the preview image.
  • Page 114: Image Preview Guidelines

    • You will enlarge the image as you scan it. If you will enlarge the image using Epson Scan's Target Size setting (Home and Professional modes only), you do not need to increase the Resolution setting.
  • Page 115: Selecting Scan File Settings

    Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You can also access the window by clicking the...
  • Page 116: Available Scanned File Types And Optional Settings

    7. Click OK. Available Scanned File Types and Optional Settings Parent topic: Selecting Epson Scan Settings Available Scanned File Types and Optional Settings You can select from a variety scanned file types and optional settings on the File Save Settings window in Epson Scan.
  • Page 117: Scanning With Mac Os X 10.6/10.7

    PRINT Image Matching II (*.jpg or *.tif) File formats that include Epson PRINT Image Matching II data for enhanced quality and a wider color range (does not affect the way the image displays on the screen). Tiff (*.tif) A file format created for exchanging data between many programs, such as graphic and DTP software.
  • Page 118: Scanning Special Projects

    3. Click Show Details. 4. Select your scan settings as necessary. 5. Select the folder in which you want to save your scanned file in the Scan To pop-up menu. 6. Click Scan. Your scanned file is saved in the folder you selected. Parent topic: Scanning Scanning Special Projects...
  • Page 119: Scanning To A Pdf File

    Scanning to a PDF File Using Epson Scan, you can scan a multi-page document and save it in one PDF (Portable Document Format) file on your computer. 1. Place your original on your product for scanning. 2. Start Epson Scan.
  • Page 120 7. Select PDF as the Type setting. 8. Select any other settings you want to use on the File Save Settings window. 9. Click OK. Epson Scan scans your document and you see this window:...
  • Page 121 11. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the PDF file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the document, if desired.
  • Page 122: Restoring Photo Colors As You Scan

    9. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the color-restored file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the image, if desired.
  • Page 123: Using Memory Cards With Your Product

    Using Memory Cards With Your Product Follow the instructions here to work with a memory card inserted into your product. Inserting a Memory Card Printing From a Memory Card Transferring Photos on a Memory Card Inserting a Memory Card Insert only one memory card at a time in one of your product's memory card slots. 1.
  • Page 124: Memory Card Types

    Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card. Memory Card Types Memory Card File Specifications Removing a Memory Card Parent topic: Using Memory Cards With Your Product Related references...
  • Page 125: Memory Card File Specifications

    • miniSDHC* • miniSD* • microSDHC* • microSD* Parent topic: Inserting a Memory Card Memory Card File Specifications You can insert memory cards in your product containing files that meet these specifications. File format JPEG with the Exif version 2.3 standard Image size 80 ×...
  • Page 126: Printing From A Memory Card

    1. Make sure the memory card access light is not flashing. Memory card access light 2. If your product is connected to your computer using a USB cable, do one of the following: • Windows: Open the My Computer, Computer, or Windows Explorer utility. Then right-click the name of your memory card (listed as a removable disk) and select Eject.
  • Page 127: Viewing And Printing Individual Photos

    Print Setting Options - Photo Mode Parent topic: Printing From a Memory Card Viewing and Printing Individual Photos You can select individual photos for printing as you view them on the LCD screen. 1. Press the home button if necessary. 2.
  • Page 128: Selecting Print Settings For Photos Displayed On The Lcd Screen

    7. To change the print settings, press the arrow button and select the necessary settings. 8. When you are ready to print, press the start button. Note: To cancel printing, press the stop button. Parent topic: Viewing and Printing Photos Related tasks Selecting Print Settings for Photos Displayed on the LCD Screen Selecting Print Settings for Photos Displayed on the LCD Screen...
  • Page 129: Print Setting Options - Photo Mode

    2. Do the following as necessary to select settings: • To change the selected option for the current print setting, press the arrow button and select the option you want. • To select a different print setting, press the arrow button, select the setting you want, and press the arrow button to select the option you want for the setting.
  • Page 130: Transferring Photos On A Memory Card

    Parent topic: Viewing and Printing Photos Transferring Photos on a Memory Card You can transfer photos to and from a memory card inserted into your product's memory card slots. Transferring Photos From a Memory Card to Your Computer Parent topic: Using Memory Cards With Your Product Transferring Photos From a Memory Card to Your Computer You can transfer photos to and from a memory card inserted into your product's memory card slots and a...
  • Page 131: Replacing Ink Cartridges

    Note: Please dispose of your used Epson branded ink cartridges responsibly and in accordance with local requirements. If you would like to return your used ink cartridges to Epson for proper disposal, please go to www.epson.com/recycle...
  • Page 132 2. Press the OK button. You see this screen: Note: The display is different depending on which ink cartridges are low or expended, if any. Displayed ink levels are approximate. 3. Do one of the following: • If you are finished, select Back and press the OK button.
  • Page 133: Checking Cartridge Status With Windows

    • If you want to replace an ink cartridge now, select Replace now and press the OK button. When you finish replacing cartridges, press the OK button again. Note: Depending on the color of the expended cartridge and how you are printing, you may be able to continue printing temporarily.
  • Page 134 Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select Monitoring Preferences.
  • Page 135 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Cartridge Status Related tasks Removing and Installing Ink Cartridges...
  • Page 136: Checking Cartridge Status With Mac Os X

    • Mac OS X 10.4/10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, select your product, and select Open Print Queue or Print Queue. Select Utility. 2. Select EPSON Status Monitor. You see this window:...
  • Page 137 Note: Depending on the color of the expended cartridge and how you are printing, you may be able to continue printing temporarily. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. Parent topic: Check Cartridge Status...
  • Page 138: Purchase Epson Ink Cartridges

    To find the nearest one, call 800-GO-EPSON (800-463-7766). Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage.
  • Page 139: Removing And Installing Ink Cartridges

    Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out.
  • Page 140 2. Lift up the scanner unit. Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable inside the printer. 3. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Note: Dispose of used cartridges carefully.
  • Page 141 4. Before opening the new cartridge package, shake it gently four or five times. Caution: Do not shake the cartridges after opening the packages, or ink may leak. 5. Remove the cartridge from the package. Caution: Do not touch the green chip on the cartridge. Install the new cartridge immediately after removing the old one;...
  • Page 142 7. Insert the new cartridge into the holder and push it down until it clicks into place. 8. Press the OK button. 9. Lower the scanner unit. The print head moves to its home position and the printer starts charging the ink. This takes about 2 minutes.
  • Page 143: Replacing Ink Cartridges Using A Computer Utility

    Parent topic: Replacing Ink Cartridges Related concepts Purchase Epson Ink Cartridges Replacing Ink Cartridges Using a Computer Utility You can use the Ink Cartridge Replacement utility to view on-screen instructions for replacing an ink cartridge. This method allows you to replace a cartridge before it is low or expended (if it is too old, for example).
  • Page 145: Printing With Black Ink And Expended Color Cartridges

    Parent topic: Replacing Ink Cartridges Related concepts Purchase Epson Ink Cartridges Printing With Black Ink and Expended Color Cartridges When a color ink cartridge is expended, you can temporarily continue printing from your computer using black ink. Replace the expended color cartridge as soon as possible for future printing.
  • Page 146: Printing With Expended Color Cartridges - Windows

    5. Select Plain Paper/Bright White Paper or Envelope as the Type setting. 6. Select the Black/Grayscale checkbox. 7. Click OK. 8. Print your document. EPSON Status Monitor 3 displays a print message. 9. Click Print in Black to print your document. Parent topic: Printing With Black Ink and Expended Color Cartridges...
  • Page 147: Conserving Low Black Ink With Windows

    1. Click the printer icon in the Dock. 2. If you see a message telling you that you can temporarily print with only black ink, click the Delete icon to cancel your print job. Note: If the message screen appears on another computer on a network, you may need to cancel the print job using the product control panel.
  • Page 148 Note: The window appears only when you have selected Plain Paper/Bright White Paper as the Type setting and Text as the Quality Option setting. • Click Yes to use a mixture of color inks to create black, or No to continue using the remaining black ink for the document you are printing.
  • Page 149: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Print Head Alignment Cleaning the Paper Path Related topics...
  • Page 150 1. Load a few sheets of plain paper in the product. 2. Press the arrow buttons to select Setup and press the OK button. 3. Press the arrow buttons to select Maintenance and press the OK button. You see this screen: 4.
  • Page 151: Checking The Nozzles Using A Computer Utility

    6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. Do one of the following: • If there are no gaps, select No and press the OK button. Press the stop button to exit.
  • Page 152 2. Do one of the following: • Windows: Right-click the product icon in the Windows taskbar. • Mac OS X 10.6/10.7: In the Apple menu or the Dock, select System Preferences. Select Print & Fax or Print & Scan, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility.
  • Page 153 4. Click Print. 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning...
  • Page 154: Print Head Cleaning

    6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head.
  • Page 155 5. Press the arrow buttons to select Head Cleaning and press the OK button. power light flashes throughout the cleaning cycle and stays on green when the cleaning cycle is finished. Caution: Never turn off the product during a cleaning cycle or you may damage it. You see this screen: 6.
  • Page 156: Cleaning The Print Head Using A Computer Utility

    If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
  • Page 158 4. Click Start to begin the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product during a cleaning cycle or you may damage it. 5. When the power light stops flashing and remains on, you can check to see if the nozzles are clean;...
  • Page 159: Print Head Alignment

    Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait at least 6 hours.
  • Page 160: Aligning The Print Head Using The Product Control Panel

    Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product. 1. Load a few sheets of plain paper in the product. 2. Press the arrow buttons to select Setup and press the OK button. 3.
  • Page 161 5. Press the start button to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. You see this screen: 6. Press the OK button. You see this screen: 7. Check the printed pattern and press the arrow buttons to choose the number representing the best printed pattern for each set.
  • Page 162: Aligning The Print Head Using A Computer Utility

    Parent topic: Print Head Alignment Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows computer or Mac. 1. Load a few sheets of plain paper in the product. 2. Do one of the following: •...
  • Page 164 5. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set. • After choosing each pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment.
  • Page 165: Cleaning The Paper Path

    Cleaning the Paper Path If you see ink on the back of a printout, you can clean the paper path to remove any excess ink. 1. Load a few sheets of plain paper in the product. 2. Use the product control panel to make a copy, but without placing a document on the scanner glass. 3.
  • Page 166: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and paper support when you are not using the product to protect it from dust.
  • Page 167 • Do not carry the product by its control panel; this may damage the product. 1. Turn off the product. 2. Lift up the scanner and check to see if the print head is in the far right position (the home position). If not, turn on the product, wait for the print head to move, then turn the product off again.
  • Page 168 8. Lower the control panel by squeezing the release bar and gently pushing the panel down. Caution: Do not lower the control panel without first squeezing the release bar or you may damage your product. 9. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product.
  • Page 169: Solving Problems

    Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. You can select Download the Latest Software from the Home screen of this manual or visit Epson's driver download site (U.S.
  • Page 170: Product Status Messages

    An ink pad needs service. The ink pad is at the end of its service life. Turn off the product and contact Epson for support. (W-13) An ink pad is nearing the end of its service life. Contact Epson for support. (To continue printing, press the start button.) (E-02) A fatal scanner error has occurred.
  • Page 171: Running A Product Check

    Related concepts Check Cartridge Status Related references Paper Jam Problems Where to Get Help Related topics Replacing Ink Cartridges Printing With Black Ink and Expended Color Cartridges Loading Paper Running a Product Check Running a product check helps you determine if your product is operating properly. 1.
  • Page 172: Resetting Control Panel Defaults

    • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
  • Page 173 1. Press the arrow buttons to select Setup and press the OK button. You see this screen: 2. Press the arrow buttons to select Restore Default Settings and press the OK button. You see this screen: 3. Press the arrow buttons to select one of these options and press the OK button: •...
  • Page 174: Solving Setup Problems

    • If the product's print head stops moving or making noise, and the charging process has not finished after 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
  • Page 175: Control Panel Setup Problems

    • In Windows, make sure your product is selected as the default printer and the correct port is shown in the printer properties. • If you see any error message or your software does not install correctly in Windows, you may not have software installation privileges.
  • Page 176: Product Cannot Connect To A Wireless Router Or Access Point

    Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • Make sure to place your product within contact range of your router or access point. Note: Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a filing cabinet.
  • Page 177: Product Does Not Appear In Mac Os X Printer Window

    Related tasks Selecting Wireless Network Settings From the Control Panel Product Does Not Appear in Mac OS X Printer Window If your product does not appear in the Mac OS X printer window, try these solutions: • Turn your product off, wait 30 seconds, then turn it back on again. •...
  • Page 178: Cannot Scan Over A Network

    • If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few seconds, and restart it. If Epson Scan cannot restart, turn off your product, turn it back on, and try restarting Epson Scan again.
  • Page 179 3. Press the arrow buttons to select Print Status Sheet and press the OK button. You see this screen: 4. Press the start button to print the network status sheet. (Press the stop button if you want to cancel the operation.) Examine the settings shown on the network status sheet to diagnose any problems you have.
  • Page 180: Solving Copying Problems

    Solving Copying Problems Check these solutions if you have problems copying with your product. Product Makes Noise, But Nothing Copies Product Makes Noise When It Sits for a While Parent topic: Solving Problems Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: •...
  • Page 181: Paper Feeding Problems

    Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it. Then reload it in the sheet feeder against the right side and beneath the tab. Slide the edge guide against the edge of the paper, making sure that the paper stack is not above the arrow mark on the edge guide.
  • Page 182: Paper Ejection Problems

    6. Lower the scanner unit and press the power button to turn the product back on. 7. Carefully follow all paper loading instructions when you load new paper. Parent topic: Solving Paper Problems Related references Paper or Media Type Settings Related tasks Cancelling Printing Using a Product Button Related topics...
  • Page 183: Solving Problems Printing From A Computer

    Parent topic: Solving Paper Problems Related references Paper Jam Problems Paper or Media Type Settings Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Solving Problems Printing From a Computer Check these sections if you have problems while printing from your computer. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Error After Cartridge Replacement...
  • Page 184: Product Icon Does Not Appear In Windows Taskbar

    • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, right-click your product name, select Open, right click the stalled print job, click Cancel, and click Yes. • Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware if necessary, and select Printers and Faxes.) Right-click your product name, select Open, right-click the stalled print job, click Cancel, and click Yes.
  • Page 185: Printing Is Slow

    Note: If the print head is not in the correct position, press the stop button to move it to the ink cartridge replacement position. 2. Remove and reinsert the ink cartridge you replaced, making sure to push it all the way into its slot. 3.
  • Page 186: Solving Page Layout And Content Problems

    Related references Windows System Requirements Mac System Requirements Paper or Media Type Settings Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac OS X 10.5/10.6/10.7 Selecting Basic Print Settings - Mac OS X 10.4 Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages.
  • Page 187: Too Many Copies Print

    Selecting Basic Print Settings - Mac OS X 10.4 Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Print Layout Options - Windows Selecting Basic Print Settings - Mac OS X 10.5/10.6/10.7...
  • Page 188: Incorrect Margins On Printout

    Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • Make sure you selected the correct margins for your paper size in your printing program. •...
  • Page 189: Incorrect Characters Print

    Selecting Page Setup Settings - Mac OS X 10.4 Selecting Print Layout Options - Windows Selecting Basic Print Settings - Mac OS X 10.4 Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: • Make sure any interface cables are securely connected at both ends. •...
  • Page 190: Slanted Printout

    Selecting Print Layout Options - Windows Selecting Print Layout Options - Mac OS X 10.5/10.6/10.7 Selecting Print Layout Options - Mac OS X 10.4 Related topics Loading Paper Slanted Printout If your printouts are slanted, try these solutions: • Slide the edge guide against the edge of the paper. •...
  • Page 191: White Or Dark Lines In Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
  • Page 192: Faint Printout Or Printout Has Gaps

    Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Available Epson Papers Paper Specifications Related tasks Selecting Basic Print Settings - Windows Selecting Advanced Print Settings - Windows Selecting Basic Print Settings - Mac OS X 10.5/10.6/10.7 Selecting Basic Print Settings - Mac OS X 10.4...
  • Page 193: Grainy Printout

    • The ink cartridges may be old or low on ink, and you may need to replace them. • Make sure the paper type setting matches the type of paper you loaded. • Make sure your paper is not damp, curled, old, or loaded facedown in the sheet feeder (the printable side should be faceup).
  • Page 194: Incorrect Colors

    • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems...
  • Page 195: Scanning Software Does Not Operate Correctly

    • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart Epson Scan. • If you upgraded your operating system but did not reinstall Epson Scan, try reinstalling it. Note: Epson Scan is not available for Mac OS X 10.6/10.7.
  • Page 196: Solving Scanned Image Quality Problems

    If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan Black & White setting, adjust the Threshold setting and scan again.
  • Page 197: Line Of Dots Appears In All Scanned Images

    • Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions. • Adjust these Epson Scan settings (if available) and try scanning again: • Select the Unsharp Mask setting.
  • Page 198: Image Colors Are Patchy At The Edges

    You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused by interference from differing pitches in the scanner's screen and your original's halftone screen. To reduce this effect, adjust these Epson Scan settings (if available) and try scanning again: • Select the Descreening setting.
  • Page 199: Image Is Scanned Upside-Down

    Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan, try these solutions: • Create a scan area by drawing a marquee on your preview image and adjusting it as necessary.
  • Page 200: Scanned Image Edges Are Cropped

    Related tasks Selecting a Scan Area - Home Mode Selecting a Scan Area - Office Mode Selecting a Scan Area - Professional Mode Scanned Image Edges are Cropped If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If necessary, move your original away from the edges of the scanner glass slightly.
  • Page 201: Cannot Transfer Photos To Or From A Memory Card

    • Make sure the files on your memory card are in the correct format. • If you have too many photos on your memory card, you may not see all the photos you expect or may be prompted to select a group of photos by date. Reduce the number of photos on your card or select one group of photos at a time.
  • Page 202: When To Uninstall Your Product Software

    5. In the next window, select your product and click OK. Then follow any on-screen instructions. 6. Open the Windows Control Panel utility. 7. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 7 or Windows Vista: Select Programs and Features. (In Classic view, select Programs and click Uninstall a program.) Select Epson Event Manager and click...
  • Page 203: Uninstalling Product Software - Mac Os X

    Uninstall Center utility from the Epson support website to uninstall your product software as described here. Note: If you find that re-installing your product software does not solve a problem, contact Epson. 1. To download the Uninstall Center utility, visit the Epson download site (U.S.
  • Page 204 Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at Epson Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales).
  • Page 205: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to www.epson.com/recycle information on how to return your products for proper disposal. Windows System Requirements Mac System Requirements...
  • Page 206: Mac System Requirements

    • Mac OS X 10.4.11 • Mac OS X 10.5.8 • Mac OS X 10.6.x • Mac OS X 10.7 Note: Visit Epson's support website at www.epson.com/support (U.S.) or www.epson.ca/support (Canada) for the latest in compatibility and drivers for your product.
  • Page 207: Paper Specifications

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
  • Page 208: Printable Area Specifications

    Paper types Plain paper Weight 20 lb to 24 lb (75 g/m to 90 g/m Parent topic: Technical Specifications Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets Top: 0.12 inch (3 mm) minimum Left: 0.12 inch (3 mm) minimum Right: 0.12 inch (3 mm) minimum Bottom: 0.12 inch (3 mm) minimum...
  • Page 209: Ink Cartridge Specifications

    Technical Specifications Ink Cartridge Specifications Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage. The printer ships with full cartridges and part of the ink from this first set of cartridges is used for priming the printer.
  • Page 210: Memory Card Specifications

    Cartridge life Opened package: 6 months Unopened package: do not use if the date on the package has expired Temperature Storage: –4 to 104 ºF (–20 to 40 ºC) 1 month at 104 ºF (40 ºC) Ink freezes at 10.4 ºF (–12 ºC) Ink thaws and is usable after 3 hours at 77 ºF (25 ºC) Note: For best printing results, use up a cartridge within 6 months of opening the package.
  • Page 211 Compatible types SDHC SDXC miniSD* miniSDHC* MicroSD* MicroSDHC* MultiMedia Card MMCplus MMCmobile* MMCmicro* Memory Stick Memory Stick PRO Memory Stick Duo* Memory Stick PRO Duo* Memory Stick PRO-HG Duo* Memory Stick Micro* Magic Gate Memory Stick Magic Gate Memory Stick Duo* Media format DCF DCF (Design rule for Camera File system) version 1.0 or 2.0 compliant...
  • Page 212: Dimension Specifications

    Dimension Specifications Width Stored: 15.4 inches (390 mm) Printing: 15.4 inches (390 mm) Depth Stored: 11.8 inches (300 mm) Printing: 20.8 inches (528 mm) Height Stored: 5.7 inches (145 mm) Printing: 11 inches (279 mm) Weight Approx. 9 lb (4.1 kg) (without ink cartridges and power cord) Parent topic:...
  • Page 213: Environmental Specifications

    Environmental Specifications Temperature Operating: 50 to 95 ºF (10 to 35 ºC) Storage: –4 to 104 ºF (–20 to 40 ºC) 1 month at 104 ºF (40 ºC) Humidity Operating: 20 to 80% RH (non-condensing) Storage: 5 to 85% RH Parent topic: Technical Specifications Interface Specifications...
  • Page 214: Safety And Approvals Specifications

    • Manufacturer: Marvell Semiconductor Inc. • Type: SP88W8786-MD0-2C2T00 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
  • Page 215: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to www.epson.com/recycle information on how to return your products for proper disposal. FCC Compliance Statement Software Notices...
  • Page 216: Software Notices

    Programs (each is defined in Section 6) until five (5) years after the discontinuation of same model of this printer product. If you desire to receive the source code above, please contact Epson customer support for your region. You shall comply with the license terms of each open source software program.
  • Page 217 busybox-1.2.2.1 ifupdown-0.6.8 kernel-2.6.18 lsp-arm-versatile926ejs-2.6.18_pro500 module-init-tools-3.2pre1 mount-2.12 net-tools-1.60 netbase-4.29 psmisc-21.5 readline-libs-5.0 sysvinit-2.86 udev-0.093 udhcp 0.9.8cvs20050124-5 util-linux-2.12 usb8786 GNU LGPL This printer product includes the open source software programs which apply the GNU Lesser General Public License Version 2 or later version ("LGPL Programs"). The list of LGPL Programs: uclibc-0.9.29 libusb-libs-0.1.12...
  • Page 218 This printer product includes the open source software program "Net-SNMP" which applies the terms and conditions provided by owner of the copyright to the "Net-SNMP". OpenSSL License/Original SSLeay License This printer product includes the open source software program "OpenSSL toolkit" which applies the license terms of OpenSSL License and Original SSLeay License.
  • Page 219: Trademarks

    Your Vision is a registered logomark of Seiko Epson Corporation. Epson Store is a service mark of Epson America, Inc. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
  • Page 220: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
  • Page 221: A Note Concerning Responsible Use Of Copyrighted Materials

    Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

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