Sony TRINITRON KV-27FV300 Service Manual page 149

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Problem
Cable stations
don't seem to work
Remote control
does not operate
Cannot change
channels with the
remote control
Cannot access
other menus when
using the Basic
menu
The remote control
doesn't work in PIP
mode
There is no window
picture or it is just
static
I get the same
program in the
window picture as
in the main picture
Possible Solutions
Make sure Cable is set to On in the Channel Setup menu

(page 37).
Perform Auto Program to add channels that are not presently in

the memory (page 21).
Press TV (FUNCTION) when operating your TV.

Check the orientation of the batteries.

Batteries could be weak. Replace them (page 2).

Move the TV three to four feet away from fluorescent lights.

Make sure you have not inadvertently switched your TV from the

channel 3 or 4 setting if you are using another device to change
channels.
If you are using another device to control channels, be sure that

you have pressed the FUNCTION button for that device. For
example, if you're using your VCR to control channels, be sure to
press the VCR/DVD FUNCTION buttons (page 3 for remote
Y181, page 5 for remote Y182).
If you use the

menu appears when you press
menus, select the Advanced Menu option (page 47).
Press the TV FUNCTION button. You may have inadvertently

pressed the VCR/DVD FUNCTION button, which changes the
PIP buttons to VCR mode (page 24 for remote Y181, page 26 for
remote Y182).
Be sure your PIP window picture is set to a video source/channel

that has a program airing.
You may be tuned to a video input with nothing connected to it.

Try cycling through your video inputs using the yellow PIP TV/
VIDEO button with the red dot (page 26 for remote Y182, page 24
for remote Y181).
Both may be set to the same channel. Try changing channels in

either the main picture or the window picture (page 26 for remote
Y182, page 24 for remote Y181).
Your TV may be set up to select all your channels through a cable

box. The cable box will only unscramble one signal at a time, so
you cannot use the PIP feature. If possible, run a direct cable to the
VHF/UHF jack on your TV. This will only work if your cable
system provides an unscrambled signal (page 12).
button to close the Basic menu, only the Basic
again. To access the other
Other Information
53

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