Page 1 HP Integrity BL860c i2, BL870c i2 & BL890c i2 Server Blade User Service Guide Abstract This document contains specific information that is intended for users of this HP product. HP Part Number: 5900-2661 Published: May 2013 Edition: 1 1...
Page 2 © Copyright 2010, 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Page 3: Table Of Contents
Operating system is loaded onto the server blade..............29 Operating system is not loaded onto the server blade.............29 OS login prompt........................29 Installing the latest firmware using HP Smart Update Manager.............29 4 Operating system procedures..............30 Operating systems supported on the server blade...............30 Installing the operating system onto the server blade..............30...
Page 4 Adding OpenVMS to the Boot Options List................35 Booting OpenVMS......................36 Booting OpenVMS from the UEFI Boot Manager...............36 Booting HP OpenVMS from the UEFI Shell................36 Shutting Down OpenVMS....................37 Booting and shutting down Microsoft Windows................37 Adding Microsoft Windows to the boot options list..............37 Booting the Microsoft Windows operating system..............39...
Page 5 Upgrade scenarios which do not require a reinstall of the operating system......82 Possible changes due to VC profile mapping on the upgraded server blade......82 Preserving VC-assigned MAC addresses in HP-UX by enabling Portable Image......84 Pre-Upgrade Procedure for PI..................85 Post-Upgrade Procedure for PI..................85 6 Troubleshooting..................87...
Page 6 Configuring RAID volumes using the ORCA menu-driven interface..........135 Creating a logical drive....................136 Deleting a logical drive....................137 Useful UEFI command checks....................138 UEFI...........................139 UEFI Shell and HP POSSE commands.................139 Drive paths in UEFI.......................142 Using the Boot Maintenance Manager..................142 Boot Options........................143 Add Boot Option......................143 Delete Boot Option......................144...
Page 7 Set Boot Next Value......................148 Set Time Out Value......................148 Reset System........................149 iLO 3 MP..........................149 Index.......................150 Index.......................154 Contents...
Page 8: Overview
1 Overview The HP Integrity BL860c i2 Server Blade is a dense, low-cost, Intel® Itanium® processor server blade. Using a Blade Link hardware assembly, multiple BL860c i2 Server Blades can be conjoined to create dual-blade, four socket and quad-blade, eight socket variants.
Page 9: Server Blade Components
Server blade components CPU0 ICH mezzanine connector CPU0 power connector Mezzanine connector 3 (type 1 or 2) Mezzanine connector 1 (type 1) CPU1 power connector Mezzanine connector 2 (type 1 or 2) CPU1 System board thumbscrew SAS backplane Battery (CR2032) Pull tab System board thumbscrew NOTE:...
Page 10: Site Preparation
2 Site preparation The HP Integrity BL860c i2 Server Blade does not have cooling or power systems. Cooling and power is provided by the c-Class enclosure. IMPORTANT: To avoid hardware damage, allow the thermal mass of the product to equalize to the temperature and humidity of the installation facility after removing the shipping materials.
Page 11: Sample Site Inspection Checklist
1 21.htmlf. For more site preparation information, go to http://www.hp.com/go/Blades-docs, select HP Integrity BL860c i2 Server Blade in the list of servers, and then select the Generalized Site Preparation Guidelines. Sample Site Inspection Checklist Table 3 Customer and HP Information...
Page 12 Table 4 Site Inspection Checklist (continued) Check either Yes or No. If No, include comment number or date. Comment or Date Is a network line available? Is a telephone line available? Are customer-supplied peripheral cables and LAN cables available and of the proper type? 1 1.
Page 13: Power Subsystem
The wrist strap that is included in the ESD kit without circuit checker (part number 9300- 1 608). If the above options are unavailable, the throw away (one use only) strap that ships with some HP memory products can also be used, with increased risk of electrostatic damage.
Page 14: Verifying Site Preparation
Inspect each carton for shipping damage as you unpack the server blade. Place the server blade on an antistatic pad. Verifying the inventory The sales order packing slip lists the equipment shipped from HP. Use this packing slip to verify that the equipment has arrived. NOTE: To identify each item by part number, see the sales order packing slip.
Page 15: Installing The Server Blade Into The Enclosure
66)for more information. Installing and powering on the server blade Preparing the enclosure HP BladeSystem enclosures ship with device bay dividers to support half-height devices. To install a full height device, remove the blanks and the corresponding device bay divider. CAUTION:...
Page 16: Removing A C7000 Device Bay Divider
Remove the three adjacent blanks. Removing a c7000 device bay divider Slide the device bay shelf locking tab to the left to open it. Push the device bay shelf back until it stops, lift the right side slightly to disengage the two tabs from the divider wall, and then rotate the right edge downward (clockwise).
Page 17: Removing A C3000 Device Bay Mini-Divider Or Device Bay Divider
Lift the left side of the device bay shelf to disengage the three tabs from the divider wall, and then remove it from the enclosure. Removing a c3000 device bay mini-divider or device bay divider Slide the locking tab down. Installing and powering on the server blade...
Page 18: Installing Interconnect Modules
Remove the mini-divider or divider: c3000 mini-divider: Push the divider toward the back of the enclosure until the divider drops out of the enclosure. c3000 divider Push the divider toward the back of the enclosure until it stops. Slide the divider to the left to disengage the tabs from the wall. Rotate the divider clockwise.
Page 19: Interconnect Bay Numbering And Device Mapping
Interconnect bay numbering and device mapping HP BladeSystem c7000 Enclosure HP BladeSystem c3000 Enclosure To support network connections for specific signals, install an interconnect module in the bay corresponding to the embedded NIC or mezzanine signals. Server blade signal c7000 interconnect bay...
Page 20: Installing The Server Blade Into The Enclosure
7 and 8 3 and 4 For detailed port mapping information, see the HP BladeSystem enclosure installation poster or the HP BladeSystem enclosure setup and installation guide for your product on the HP website (http://www.hp.com/go/bladesystem/documentation). Installing the server blade into the enclosure...
Page 21: Server Blade Power States
Install the server blade. The server blade should come up to standby power. The server blade is at standby power if the blade power LED is amber. Server blade power states The server blade has three power states: standby power, full power, and off. Install the server blade into the enclosure to achieve the standby power state.
Page 22: Powering On The Server Blade
Table 5 Power States Power States Server Blade Installed Front Panel Power Standby Power DC Power Applied? in Enclosure? Button Activated? Applied? Standby power Full power Powering on the server blade Use one of the following methods to power on the server blade: NOTE: To power on blades in a conjoined configuration, only power on the Monarch blade.
Page 23 NOTE: Before installing the Blade Link for BL870c i2 or BL890c i2, make sure the following statements are true: All blades have the same CPU SKUs All blades have the same hardware revision (only use BL860c i2, BL870c i2, or BL890c i2 Server Blades) All blades have CPU0 installed All blades have the same firmware revision set...
Page 24 Bays 1&2&3&4 with Monarch blade defaulting to slot 1 For information on installing the c3000 bay mini-divider, see the HP BladeSystem c3000 Enclosure Setup and Installation Guide. CAUTION: Using the incorrect Blade Link can cause damage to the Blade Link and to the connectors on both the Blade Link and the server blades.
Page 25: Conjoin Checks
12. Log into iLO 3 on the Monarch blade. For more information, see the HP Integrity iLO3 Operations Guide. 13. In iLO 3, go to the Command Menu and execute xd -r to reboot all of the iLO 3s in the conjoined set.
Page 26: Accessing Uefi Or The Os From Ilo 3 Mp
Send alerts from iLO 3 regardless of the state of the host server. Access advanced troubleshooting features through the iLO 3 interface. For more information about iLO 3 basic features, see the iLO 3 documentation on the HP website (http://www.hp.com/servers/lights-out).
Page 27: Uefi Front Page
UEFI Front Page If you are at the UEFI shell prompt, enter exit to get to the UEFI Front Page. To view boot options, or launch a specific boot option, press B or b to launch the Boot Manager. Accessing UEFI or the OS from iLO 3 MP...
Page 28: Saving Uefi Configuration Settings
To configure specific devices, press D or d to launch the Device Manager. This is an advanced feature and should only be performed when directed. To perform maintenance on the system such as adding, deleting, or reordering boot options, press M or m to launch the Boot Maintenance Manager.
Page 29: Operating System Is Loaded Onto The Server Blade
OS log in procedures, or see your OS documentation for the next steps. Installing the latest firmware using HP Smart Update Manager The HP Smart Update Manager utility enables you to deploy firmware components from either an easy-to-use interface or a command line. It has an integrated hardware discovery engine that discovers the installed hardware and the current versions of firmware in use on target servers.
Page 30: Operating System Procedures
4 Operating system procedures Operating systems supported on the server blade HP-UX 1 1i v3 HWE 1003 HP OpenVMS v8.4 Microsoft Windows Server 2008 Itanium Edition R2 Installing the operating system onto the server blade The following procedures describe generalized operating system installation. For more details, see the operating system documentation.
Page 31: Installing The Os Using Hp Ignite-Ux
The creation and use of custom installations The creation of recovery media The remote recovery of clients To install the OS onto the server blade using Ignite-UX, go to www.hp.com/go/ignite-ux. Installing the OS using vMedia NOTE: Installing the OS using vMedia might be significantly slower than installing using other methods.
Page 32: Configuring System Boot Options
For more information regarding loading the OS with vMedia, see the vMedia Chapter of the HP Integrity Integrated Lights-Out Management Processor Operations Guide. NOTE: After the OS is loaded, make sure to save your nonvolatile memory settings to preserve boot entries in case of blade failure.
Page 33: Hp-Ux Standard Boot
Booting HP-UX from the UEFI Boot Manager From the UEFI Boot Manager menu, choose an item from the boot options list to boot HP-UX. Access the UEFI Boot Manager menu for the server on which you want to boot HP-UX.
Page 34: Booting Hp-Ux From The Uefi Shell
For more information, see the shutdown( 1M) manpage. Log in to HP-UX running on the server that you want to shut down or log in to iLO 3 MP for the server and use the Console menu to access the system console. Accessing the console through iLO 3 MP enables you to maintain console access to the server after HP-UX has shut down.
Page 35: Booting And Shutting Down Hp Openvms
Issue the shutdown command with the appropriate command-line options. The command-line options you specify determines the way in which HP-UX shuts down and whether the server is rebooted. Use the following list to choose an HP-UX shutdown option for your server: Shut down HP-UX and halt (power off) the server using the shutdown -h command.
Page 36: Booting Openvms
To boot OpenVMS, use either of the following procedures: “Booting OpenVMS from the UEFI Boot Manager” (page 36) “Booting HP OpenVMS from the UEFI Shell” (page 36) Booting OpenVMS from the UEFI Boot Manager From the UEFI Boot Manager menu, choose an item from the boot options list to boot OpenVMS using the chosen boot option.
Page 37: Shutting Down Openvms
%SHUTDOWN-I-SHUTNET, the DECnet network will now be shut down Booting and shutting down Microsoft Windows Adding Microsoft Windows to the boot options list NOTE: On HP Integrity servers, the operating system installer automatically adds an entry to the boot options list. Booting and shutting down Microsoft Windows...
Page 38 NVRBOOT: OS Boot Options Maintenance Tool [Version 5.2.3683] 1. SUSE SLES 10 2. HP-UX Primary Boot: 0/0/1/0/0.2.0 * 3. Windows Server 2003, Datacenter 4. EFI Shell [Built-in] * = Windows OS boot option (D)isplay (M)odify (C)opy E(x)port (I)mport (E)rase (P)ush (H)elp (Q)uit Select>...
Page 39: Booting The Microsoft Windows Operating System
Enter Ctrl-B to exit the console and return to the iLO 3 MP Main menu. To exit the iLO 3 MP, enter x at the Main menu. Shutting down Microsoft Windows Shut down the Windows operating system on HP Integrity servers by using the Start menu or theshutdown command. CAUTION: Do not shut down Windows using SAC restart or shutdown commands under normal circumstances.
Page 40: Shutting Down Windows From The Command Line
You can use this method when using a graphical interface to the server. Issue the shutdown command from the Windows command line. You can issue this command from a command prompt through the Special Administration Console or from any other command line. The Windows shutdown command includes the following options: Shuts down and halts (power off) the server.
Page 41: Optional Components
(page 22). NOTE: SAS tape boot is now supported with tape blades on HP Integrity BL860c i4, BL870 i4, and BL980 i4 server blades. NOTE: PCIe Gen- 1 (driven from the ICH10 on the monarch blade’s ICH mezzanine card) provides the interface to the partner blades.
Page 42: Hot-Plug Sas Disk Drives
Hot-plug SAS disk drives The server blade supports up to two hot-plug SAS drives. CAUTION: To prevent improper cooling and thermal damage, do not operate the server blade or the enclosure unless all hard drive and device bays are populated with either a component or a blank.
Page 43: Installing Internal Components
Close the lever to lock the drive into place. Installing internal components Removing the access panel Lift the access panel latch. Slide the access panel backwards approximately 2 cm (0.75 in). Remove the access panel by lifting it straight up and off the server blade. After the access panel is off, you can do the following: Add an additional processor (“Processor and heatsink...
Page 44: Processor And Heatsink Module
Processor and heatsink module Processor load order Observe the following guidelines when installing additional processors: In a BL860c i2, CPU0 is installed before CPU1. In a BL870c i2 or BL890c i2, each blade must have CPU0 installed. When adding additional CPUs in a conjoined configuration: ◦...
Page 45 Transfer the duplicate part/serial numbers label from the processor module to the processor heatsink. Remove the duplicate tear-away label that lists the part and serial numbers from the processor module. Place the label on the top of the heatsink. Install the processor over the load posts. NOTE: Ensure pin 1, indicated on the empty socket with an embossed triangle, matches the pin 1 marker on the processor module, the chamfered corner of its attached voltage regulator...
Page 46 CAUTION: During installation, after removing the protective cover from the heatsink: Do not touch or come into contact with the thermal interface material. Immediately install the heatsink. CAUTION: To avoid damage to the server blade and processor, ensure the processor heatsink locking handle is fully back against the stops, rotated about 120°...
Page 47 CAUTION: To prevent thermal instability and damage to the server blade, do not separate the processor module from the processor's heatsink after they have been coupled. Installing internal components...
Page 48 Secure the heatsink to the processor Slide both plastic locking tabs into place. (See callout 1 in the following figure). Grasp and rotate the latch downward. (See callout 2 in the following figure.) WARNING! The heatsink locking lever can constitute a pinch hazard, keep your hands on top of the lever during installation to avoid personal injury.
Page 49: Dimms
4 must have the other DIMM size. If only one DIMM size is used on BL980 i2, alternate between all 4 blades. NOTE: HP Integrity Server Blade upgrades follow the same DIMM loading rules. See“Upgrading a conjoined configuration” (page 66) for more information on server blade upgrades.
Page 50: Installing Dimms
Table 6 DIMM pair load order (continued) CPU0 CPU1 — — — — — — — — — — — — — — — — 10th — — 1 1th 1 1F — — 12th — — 1 1F DIMM quad load order rules Table 7 DIMM quad load order CPU0 CPU1...
Page 51 The server blade ships with at least two DIMMs installed in slots 3A and 4A. Ensure the DIMM slot latches are open. CAUTION: Use only HP low profile DIMMs. DIMMs from other sources might adversely affect data integrity. DIMMs do not seat fully if turned the wrong way.
Page 52: Mezzanine Cards
Insert a DIMM in a slot and push down firmly until the latches click shut. Mezzanine cards Optional mezzanine cards enable additional network connectivity and provide Fibre Channel support. For mezzanine card locations, see “Server blade components” (page Optional mezzanine cards are classified as Type I mezzanine cards and Type II mezzanine cards. The card type determines where it can be installed in the server blade: Install Type I mezzanine cards on any mezzanine connector.
Page 53: Hp Smart Array P700M/512 Controller
HDD trays included in the kit. This procedure is not supported on the BL860c i2, BL870c i2 or BL890c i2. The HP Smart Array P700m/512 is a PCIe card supporting direct attach and shared SAS Storage. It includes additional components that are covered in this section.
Page 54: Battery Mounting Bracket Parts
Mezzanine card blank 512 cache module IMPORTANT: This product uses the 452348-B21 battery kit, also called the HP SA P-Series Low Profile Battery. Do not order or use the 383280-B21 battery kit option. Battery mounting bracket parts The BBWC battery mounts on a black metal battery mounting bracket installed inside the server blade.
Page 55: Installing The Controller Board
Installing the Controller Board When used with the MSA2000sa G2 storage array (and therefore without the optional battery kit) this card is supported in slots 1, 2, and 3 on the Integrity BL860c i2, BL870c i2, and BL890c i2 server blades.
Page 56: Upgrading Or Replacing Controller Options
Upgrading or replacing controller options Replacing the 512MB cache module CAUTION: To avoid damage to the controller board, only install the cache module when the HP Smart Array P700m/512 Controller is installed in the server blade. IMPORTANT: If you must remove the cache module to transfer data, the BBWC battery must remain connected to it so that the data is preserved.
Page 57: Replacing The Battery Mounting Bracket
NOTE: If the P700m controller is in mezzanine 1, route the battery cable back over the card and under the DIMM latches, doubling back towards slot 3, sliding the cable under the inner mezzanine post for slot 3. Replace the battery mounting bracket. If the battery mounting bracket and BBWC were previously installed: Replace the battery mounting bracket (“Replacing the battery mounting...
Page 58: Replacing The Bbwc Battery
NOTE: If you are installing the p700m into slot 1, slide the bracket loop over the mezzanine 2 post that sticks up through the notch in the edge of the mezzanine card or mezzanine card blank. Press the bracket thumbscrew clip over the thumbscrew closest to the mezzanine post. Push the remaining bracket foot over the other edge of the mezzanine card or mezzanine card blank.
Page 59 If it is not already connected, plug the battery cable cache module plug into the cache module battery connector. Push the battery cable's plug into the battery connector until it snaps into place. NOTE: The lip of the battery cable's cache module plug has three tiny tabs that should face down.
Page 60: Removing Upgrade Components
Removing upgrade components Removing the 512MB cache module CAUTION: Only remove/replace the cache module when it is installed in the blade, so as not to bend the controller board. If you are also going to be removing the BBWC battery: Back up all data.
Page 61: Removing The Bbwc Battery
Remove any mezzanine card installed in slot 2 (“Mezzanine cards” (page 123)). If installed, remove the BBWC battery (“Removing the BBWC battery”). Remove the battery mounting bracket Removing the BBWC battery CAUTION: If you must remove the cache module to transfer data, the battery must remain connected so that the data is preserved.
Page 62: Hp Part Number
HP Smart Array P71 1m Controller The HP Smart Array P71 1mis a PCIe card supporting direct attach and shared SAS Storage. This card is supported in slots 1, 2, and 3 on the Integrity BL860c i2, BL870c i2, and BL890c i2 server blades.
Page 63: Installing The Supercap Mounting Bracket
Mezzanine foot Cable restraining clips C-hook Mezzanine post loop Installing the Supercap mounting bracket Power off the server blade and remove it from the server blade enclosure (“Preparing the server blade for servicing”). Remove the access panel (“Access panel” (page 113)).
Page 64: Installing The P71 1M Controller Board
Replace any mezzanine cards that you had to remove from mezzanine slot 2 (“Mezzanine cards” (page 123)). Installing the P71 1m controller board This card is supported in slots 1, 2, and 3 on the Integrity BL860c i2, BL870c i2, and BL890c i2 server blades. Slot 1 Slot 2 Slot 3...
Page 65: Replacing The Access Panel
NOTE: The mounting bracket is installed either on top of a mezzanine card in slot 1, or the mezzanine blank in slot 1, depending upon the customer's configuration. If no card is used in slot 1, the mezzanine card blank must be installed for the bracket to clip onto. NOTE: The Supercap Pack includes two plastic tabs that must be removed for proper fit in the BL860c i2, BL870c i2, and BL890c i2 server blades.
Page 66: Upgrading A Conjoined Configuration
Warranty registration — Warranty and support are arranged to be transferred from the server being upgraded to the upgraded server. Upgrade kit contents The HP Integrity BL860c i2, BL870c i2 & BL890c i2 Server Blade Upgrades Read Me First — part number 5991-8089 One of the following: ◦...
Page 67: Before Getting Started
Adding new Upgrade Blades to an enclosure may require additional power supplies in the enclosure to meet the new power requirements. This situation would be reported by the enclosure Onboard Administrator. For more information, see the HP BladeSystem setup and information guide for your enclosure at http://www.hp.com/go/bladesystem/documentation.
Page 68: Minimum Firmware Versions
The Operating System may need to be reinstalled on the upgraded server. This will be explained later. IMPORTANT: If you will be using HP-UX, review the HP-UX errata documentation that is listed at the following url: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c021 1 1059/c021 1 1059.pdf Minimum firmware versions A minimum set of firmware is required for the blades and blade enclosures involved in the upgrade.
Page 69 Compare the first four Revisions lines with the version information listed in the release notes www.hp.com for the current server blade, HP Smart Update Firmware bundle. If any of the firmware revisions are less than those in the release notes, then the server firmware must be updated.
Page 70 Product Name : BladeSystem c7000 Onboard Administrator Part Number : 412142-B21 Spare Part No.: 414055-001 Serial Number : O985MP8457 UUID : 09O985MP8457 Manufacturer : HP Firmware Ver. : 3.15 Hw Board Type : 0 Hw Version : B1 Optional components...
Page 71 Use one of the following methods to determine the current VCM firmware version: OA GUI — Select the Interconnect Bay 1 device and then select the Information tab. Under Information there is a Firmware Version line which indicates the current VC FW version installed on the primary VC interconnect module.
Page 72: Rules For Server Blade Internal Components
VC Support Utility — Launch VC Support Utility – Interactive and enter version. ------------------------------------------------------------------------------- HP BladeSystem c-Class Virtual Connect Support Utility Version 1.6.0 (Build 95) Build Date: Oct 13 2010 07:03:49 Copyright (C) 2007-2010 Hewlett-Packard Development Company, L.P. All Rights Reserved ------------------------------------------------------------------------------- Please enter action ("help"...
Page 73: Upgrading The Existing Server Blade
124). Optional mezzanine cards The HP NC532m Dual Port 10GbE BL-c Adapter is restricted to two cards per blade on a BL890c i2. There are no additional rules regarding the number of cards installed or the order of their installation across the blades in an upgraded server blade. Ensure all mezzanine cards follow the mezzanine port to interconnect module mapping detailed in “Installing interconnect modules”...
Page 74 This must include profiles assigned to bays which will contain Monarch or auxiliary blades. See the HP Virtual Connect for c-Class BladeSystem User Guide for more information on VCM server profiles If the Monarch Server or any other existing system to be added in the upgrade is using a partner blade, remove it from the enclosure now.
Page 75 Place the product number portion from the Field Upgrade Only label on top of the old product number and barcode on the label carrier card from the Monarch Server. IMPORTANT: Do not cover the serial number on the label carrier card. Remove the position information label (the left hand label in the above picture) from the front of the upgrade Blade Link bezel.
Page 76 15. Enter sr to view the system revision information. A sample output for a BL890c i2 is shown below. The BL890c i2 will show four blades composing the serve blade, a BL870c i2 will show two. If the output does not show all of the blades expected, then there is a problem which must be resolved before proceeding.
Page 77 Current System Information Parameters: Manufacturer : HP Product Name (prodname) : Integrity BL870c i2 Secondary Product Name : Integrity BL860c i2 Product Number (prodnum) : AM358A Secondary Product Number : AD399A Serial number (serial) : Uninitialized Secondary Serial Number : USA0003...
Page 78: Final Hardware Check
(page 82) for more information. If the HP-UX Portable Image tool is used (see “Preserving VC-assigned MAC addresses in HP-UX by enabling Portable Image” (page 84)), then it’s best not to make changes until after the entire upgrade is completed and any changes then should be made very carefully.
Page 79: Booting The Operating System
After completing the upgrade, contact HP with the server serial number and new product number. The warranty of the designated Monarch Server will be transferred to the upgraded server blade and the service time will be reset. Proof of purchase must be provided and the HP warranty organization must be notified.
Page 80: Support
The proof of purchase should be a scanned copy or fax of a sales receipt or invoice from HP or an authorized reseller. It can also be an order confirmation, shipping receipt, or reseller based purchase/shipping confirmation that contains the following: The purchase or shipping date.
Page 81: Operating System Licenses
BL870c i2 – 4 Socket Tier BL890c i2 – 8 Socket Tier Your HP sales representative must be contacted to get this new license. Full credit will be received when the original Monarch Server license is surrendered. The credit will reflect the current purchase price of the original license, not the original purchase price, and the credit cannot exceed the original license purchase price.
Page 82: Upgrade Scenarios Which Do Not Require A Reinstall Of The Operating System
Upgrade scenarios which do not require a reinstall of the operating system Operating Virtual Connect HP Virtual Machines OS reinstall required? system no VC HPVM no HPVM HP-UX OpenVMS Windows Server 2008 Note cautions in “Possible changes due to VC profile mapping on the upgraded server blade” (page 82) Possible changes due to VC profile mapping on the upgraded server blade Virtual Connect Manager supports assigning a VC server profile to each bladed server.
Page 83 4), that had not been mapped to any ports prior to the upgrade, will be mapped to FC HBA ports on the auxiliary blade in the upgraded server. The Ethernet connection entries in a profile are handled differently from SAN entries in order to balance the use of Flex- 1 0 ports (even if no Flex- 1 0 ports are used, the same balanced approach is used).
Page 84: Preserving Vc-Assigned Mac Addresses In Hp-Ux By Enabling Portable Image
Preserving VC-assigned MAC addresses in HP-UX by enabling Portable Image If your OS is HP-UX where the VC server profile does not use the hardware default MAC addresses and it is important that Ethernet connections configured in the OS retain their VC-assigned MAC addresses, then there is a package called “Portable Image”...
Page 85: Pre-Upgrade Procedure For Pi
“HP Portable Image”. Follow the link for HP-UX Portable Image in the product list and follow the instructions there for installing the depot. If your HP-UX 1 1i v3 release is September 2010 or earlier, then you must install the GIO cumulative patch before proceeding.
Page 86 Get the MAC address for the failed instance number from the pre-upgrade PI dump and look for that MAC address in the post-upgrade PI state dump. From that entry, note the new instance number and edit the HP-UX networking configuration for the failed instance number so that it uses the new instance number.
Page 87: Troubleshooting
For server alerts of levels 3-5, the attention condition on the server LED can only be cleared by cycling DC power. If the LEDs and SEL do not give you enough information for you to identify the issue you are experiencing, HP also provides diagnostic tools with each operating system (see “Troubleshooting tools” (page 91) for more details).
Page 88: Executing Recommended Troubleshooting Methodology
NOTE: Always examine the iLO 3 MP SEL in the case of a blinking yellow or red front panel health LED, before replacing any hardware. Executing recommended troubleshooting methodology The recommended methodology for troubleshooting a server blade error or fault is as follows: Consult the system console for any messages, emails, and so on, pertaining to a server blade error or fault.
Page 89 Table 9 Basic Low End Troubleshooting (continued) Step Condition Action 4. If the power button’s integrated LED on front panel remains off, then reseat the server blade. 5. As a last resort, replace the server blade. This issue is fixed when the front panel LED states are as follows: blade health is steady green.
Page 90 Table 9 Basic Low End Troubleshooting (continued) Step Condition Action 2. Search for the boot disk path using the UEFI shell (map-r) command. 3. Examine the iLO 3 MP logs for entries related to processors, processor power modules, and shared memory, and core I/O devices (see “Errors and error logs”...
Page 91: Troubleshooting Tools
You must hard reset the server blade to clear the fatal condition and boot the OS. Troubleshooting tools The HP Integrity BL860c i2 Server Blade uses LEDs and other tools to help troubleshoot problems that occur in the server blade. Troubleshooting tools...
Page 92: Controls And Ports
Controls and ports Front panel view Monarch blade indicator Monarch power button Partition Identifier UID LED HDD bay 1 Physical Presence Button Blade health LED HDD bay 2 SUV connector NICs 1, 2, 3, 4 Blade power LED iLO heartbeat LED (behind grill) Troubleshooting...
Page 93: Rear Panel View
Rear panel view Power connectors GBX signal connectors Server blade LEDs Front panel LEDs Item Description Status Monarch blade indicator Green = Blade is acting as Monarch blade Off = Blade is not Monarch or is not conjoined UID LED Blue = Identified Blue flashing = Active remote management...
Page 94 Item Description Status NICs 1, 2, 3, 4 Green = Network linked Green flashing = Network activity Off = No link or activity Monarch power button / Monarch Green = Blade is acting as Monarch power LED and is powered on Amber = Blade is acting as Monarch and is in standby Off = Blade is not Monarch...
Page 95: Sas Disk Drive Leds
SAS disk drive LEDs There are two disk drives on the BL860c i2 Server Blade. They have identical LEDs that display the drive status. Item Description Fault/UID LED (amber/blue) Online LED (green) SAS hard drive LED combinations NOTE: Predictive failure alerts only occur when the hard drive is connected to a Smart Array controller.
Page 96: Blade Link Leds
Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Flashing irregularly The drive is active, and it is operating normally. Steadily amber A critical fault condition has been identified for this drive, and the controller has placed it offline. Replace the drive as soon as possible. Amber, flashing regularly (1 Hz) A predictive failure alert has been received for this drive.
Page 97 LOCATOR POWER Table 1 1 Indications for the iLO 3 TUI LEDs VFP LED Purpose Equivalent Indications Value HEALTH Represents the health of System Health LED in the Flashing Health of the partition and the health of the entire iLO 3 GUI's Virtual Front amber one or more blades within the partition is system/partition.
Page 98 LOCATOR Identifies the The system/partition is identified. UID LED on the front system/partition and will panel of the System/partition is not identified and no blink while a firmware individual blade firmware update is actively writing to any update is in progress. Locator UID in iLO 3 of the system ROMs NOTE:...
Page 99: Suv Cable And Ports
SUV Cable and Ports The SUV port on the front of the server blade is used in conjunction with an SUV cable to connect the server to external devices such as a terminal emulator or monitor. In a conjoined server, only the SUV port on the Monarch Server is active.
Page 100: Diagnostics
A suite of offline and online support tools are available to enable troubleshooting server blade issues. In general, if the operating system (HP-UX) is already running, HP does not recommend shutting down the server blade. Use the online support tools.
Page 101: Fault Management Overview
HP SMH is the applications used to query information about monitored devices and view indications and instances on WBEM. This WBEM-based network management application enables you to create subscriptions and view indications.
Page 102: Event Log Usage
3 MP event logs The iLO 3 MP provides diagnostic and configuration capabilities. For more information on the iLO 3 MP commands, see the HP Integrity and HP 9000 Integrated Lights-Out Management Processor Operations Guide To access the MP: NOTE: The iLO 3 MP must be accessed from a terminal console which has access to the MP.
Page 103 Log in with the proper username and password. NOTE: the default login and password are: login = Administrator password = Randomly generated password found on the iLO 3 Network pull tab located on the right side of the Monarch blade. Busy LED Label carrier door Pull tab...
Page 104: Sel Review
Enter sl to display the status logs. The status logs consist of: System Event Forward Progress Current Boot Previous Boot Live Events Clear SELs Enter Ctrl–B to return to the MP Main Menu. SEL review Access the iLO 3 MP command prompt. Run the sl command.
Page 105: Troubleshooting Processors
This installation document covers only the BL860c i2 server blade, and does not include any specific server blade enclosure information. For server blade enclosure information, go to: http://h71028.www7.hp.com/enterprise/cache/316735-0-0-0- 1 21.html Cooling subsystem The server blade does not contain any fans. Cooling is handled by the enclosure.
Page 106: Verify And Install The Latest Firmware
Reinstall server blade firmware. Verify and install the latest firmware HP recommends that all firmware on all devices in your c-Class Ecosystem be updated to the latest version anytime a new Integrity Server Blade or other hardware component is added.
Page 107 Table 12 Server blade environmental specifications Parameter Operating Range Recommended Maximum Rate of Change Non-Operating Range Operating Range Temperature 5°C to 35°C (41°F to 20°C to 25°C (68°F 10°C (50°F) / hr with -40°C to 60°C (-40°F 95°F) (up to 5000 feet) to 77°F) (up to 5000 tape to 140°F)
Page 108: Removing And Replacing Components
(part number 612269-001) 612269-001 Internal Disks HP 146GB 10K SAS 2.5" DP HDD (part number 507283-001 507125-B21) HP 300GB 10k SAS 2.5 HP DP HDD (part number 507284-001 507127-B21) HP 146GB 15k SAS 2.5" HP DP HDD (part number 512744-001 512547-B21) HP 72GB 15k SAS 2.5"...
Page 109 512MB Cache Memory (part number 508226-B21) Optional HP SA P-Series Low Profile Battery for SA P700m 452348-B21 card (part number 452348-B21) HP 4x DDR Dual Port IB Mezzanine HCA Option Kit (part 519133-001 number 492303-B21) HP NC364m 4-port mezzanine adapter (part number...
Page 110: Preparing The Server Blade For Servicing
The heatsink must be ordered along with the processor. You cannot replace a processor without also replacing the heatsink. Preparing the server blade for servicing To service an internal server blade component, power off the server blade and remove it from the server blade enclosure.
Page 111: Replacing The Blade Link For Bl870C I2 Or Bl890C I2 Configurations
Place a plastic protector over the connector on the back of the Blade Link and place it in an antistatic bag. NOTE: Plastic protectors are only provided with replacement Blade Links. Replacing the Blade Link for BL870c i2 or BL890c i2 configurations IMPORTANT: If you are installing the Blade Link for the first time, see “Installing the Blade Link...
Page 112: Blade Link For Bl860C I2 Configurations
12. Log into iLO 3 on the Monarch blade. For more information, see the HP Integrity iLO3 Operations Guide. 13. In iLO 3, go to the Command Menu and execute xd -r to reboot all of the iLO 3s in the conjoined set.
Page 113: Server Blade
Server blade CAUTION: After you press the release button, the server blade is unlocked from the enclosure. Use both hands to support the server blade when you remove it from the rack. The server blade weighs approximately 9 kg (20 lb). CAUTION: The enclosure fans might still be running when the server blade is in standby mode.
Page 114: Disk Drive Blanks
Disk drive blanks The server blade has two disk drive bays. If you only purchased one hard disk, then your server blade has a hard drive blank installed. Hard drive blanks maintain proper airflow throughout the server blade. CAUTION: Populate hard drive bays with a disk drive or a disk drive blank. Operating the server blade without a disk drive or disk drive blank causes improper airflow and cooling, which can lead to thermal damage.
Page 115: Dimm Baffle
For the location of the SAS disk LEDs, see “SAS disk drive LEDs” (page 95). To assess hard drive status, observe the SAS disk drive status LEDs. For an explanation of these LEDs, see “Front panel LEDs” (page 93). IMPORTANT: Before removing a SAS disk drive, perform a complete data backup.
Page 116: Dimms
Pull the DIMM baffle straight up and out. To replace the component, reverse the removal procedure. DIMMs The memory subsystem supports only DDR3 SDRAM technology using industry-standard 1.2” high DIMMs. Single DIMM BL860c i2 Min / Max BL870c i2 Min / Max BL890c i2 Min / Max sizes Memory size...
Page 117: Cpu Baffle
Remove the DIMM from the slot. IMPORTANT: DIMMs do not seat fully if turned the wrong way. To replace the component, reverse the removal procedure. CPU baffle CAUTION: To prevent damage to the server blade, never power on a server blade without a CPU baffle or CPU in each CPU socket.
Page 118: Cpu And Heatsink Module
Pull the CPU baffle straight up and out. To replace the component, reverse the removal procedure. CPU and heatsink module The BL860c i2 Server Blade contains a processor subsystem accommodating one or two Intel Itanium processor modules. Each processor module consists of the following: CPU chip, including CPU cores, QPI links for CPU-CPU and CPU-IO Hub chip connections, and SMI links for CPU-Memory interface chip connections CPU power conversion module...
Page 119 Remove the access panel (“Access panel” (page 113)). Disconnect the power cord (see 1 below) Rotate the CPU locking handle up and back until it reaches a hard stop (see 2 below) WARNING! The heatsink locking lever can constitute a pinch hazard, keep your hands on top of the lever during installation to avoid personal injury.
Page 120 To avoid damage to CPU socket pins and ensure proper system cooling, install a CPU baffle in an empty CPU socket. The replacement CPU module is shipped from HP without a heatsink. You will need to order and attach a heatsink to the processor module before installing them for repair. See “Processor and...
Page 121: Sas Backplane
WARNING! DO NOT SEPARATE THE HEATSINK FROM THE PROCESSOR MODULE. Damage to the assembly will occur! Only Factory-Repair is authorized to separate assembly. Return the assembly in the heatsink box using the processor's defective return label. When the processor/heatsink assembly is removed from the server: Do NOT separate the heatsink from the processor.
Page 122: Server Battery
Remove the disk drives or disk drive blanks (“Disk drives” (page 114) “Disk drive blanks” (page 114)). Lift the SAS back plane straight out of the server by the backplane handle. To replace the component, reverse the removal procedure. Server battery If the server blade no longer automatically displays the correct date and time, you might have to replace the battery that provides power to the real-time clock.
Page 123: Mezzanine Cards
Remove the battery. To replace the component, reverse the removal procedure. Mezzanine cards The I/O subsystem is composed of embedded core I/O and up to three mezzanine cards. The server blade supports the following configurations: Up to three type I mezzanine cards using up to x8-PCIe Gen-2 links One type I and up to two type II mezzanine cards using up to x8-PCIe Gen-2 links The server blade does not support PCI Hot Plug.
Page 124: Ich Mezzanine Board
ICH mezzanine board The ICH mezzanine card houses the following components: Intel ICH10 South Bridge ATI/AMD RN50/ES1000 Video Controller Embedded TPM 1.2 Internal USB port — NOT SUPPORTED FOR USE One ICH mezzanine board is required per system. The ICH mezzanine board is required in the BL860c i2.
Page 125: Blade Link
The ICH mezzanine board (“ ICH mezzanine board” (page 124)) The hard disk drives (“Disk drives” (page 114)) Remove these items from the replacement base unit and place them on the defective base unit for protection during return shipment: Item Quantity Protective processor covers Mezzanine covers...
Page 126 Use the indent to pull the door open. For more information see “Installing the Blade Link for BL870c i2 or BL890c i2 configurations” (page 22) 126 Removing and replacing components...
Page 127: Support And Other Resources
(http://welcome.hp.com/country/ us/en/wwcontact.html.) In other locations, see the Contact HP worldwide (in English) webpage: http://welcome.hp.com/country/us/en/wwcontact.html. For HP technical support: In the United States, for contact options see the Contact HP United States webpage: (http:// welcome.hp.com/country/us/en/contact_us.html) To contact HP by phone: ◦...
Page 128: Hp Insight Remote Support Software
HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable improved delivery of your HP Warranty, HP Care Pack Service or HP contractual support agreement. HP Insight Remote Support supplements...
Page 129 Commands and other text that you type. User input The name of a placeholder in a command, function, or other Variable syntax display that you replace with an actual value. WARNING A warning calls attention to important information that if not understood or followed will result in personal injury or nonrecoverable system issues.
Page 130: Standard Terms, Abbreviations, And Acronyms
Domain name system Extensible Firmware Interface See also UEFI. Event management service Electrostatic discharge Fibre Channel Forward progress log Field replaceable unit Host bus adapter HPSP HP service partition iLO 3 Integrated Lights-Out Itanium processor family 130 Standard terms, abbreviations, and acronyms...
Page 131 LDAP Lightweight directory access protocol Logical volume manager Monarch Designates a single-blade server, or lowest-numbered blade in a conjoined server Management processor Maximum payload size Network interface card NVRAM Non-Volatile RAM Onboard Administrator ORCA Option Rom Configuration for Arrays PA-RISC Precision Architecture, Reduced Instruction Set Computing Printed circuit assembly Peripheral component interface...
Page 132 Text user interface UART Universal asynchronous receiver-transmitter UEFI Unified Extensible Firmware Interface, replaces EFI. Unit identification Uninterruptible power supply Universal serial bus Virtual Connect Manager vMedia Virtual media Voltage regulator module WBEM Web-Based enterprise management 132 Standard terms, abbreviations, and acronyms...
Page 133: A Utilities
A Utilities Configuring a Smart Array Controller Using the saupdate command The saupdate command is used to query or change the mode of the Smart Array P410i and Smart Array P41 1 controllers to HBA or RAID. Querying or changing modes is not supported for other controllers.
Page 134: Set_Mode
set_mode IMPORTANT: If you are using HBA mode, do not install any disk that has previously been a part of a RAID volume into the system. Use set_mode to change the mode of the controller. If the controller is already in the required mode the following message appears: The controller at <seg:bus:dev:func>...
Page 135: Configuring Raid Volumes Using The Orca Menu-Driven Interface
At the UEFI shell, use the drivers command. Find the SAS Host Bus Adapter in the list of drivers, and make a note of the Driver ID from the left column. Use the drvcfg command. Find the SAS Host Bus Adapter’s Driver ID in the list, and make a note of the corresponding Ctrl ID.
Page 136: Creating A Logical Drive
View Logical Drive Delete Logical Drive NOTE: If you are configuring the HP Smart Array P700m/512 Controller or the HP StorageWorks SB40c storage blade (P400 controller), then you can enter ORCA from POST by pressing the F8 key when prompted.
Page 137: Deleting A Logical Drive
To save the configuration, press F8. To acknowledge that the configuration was saved and return to the ORCA Main Menu, press Enter. Deleting a logical drive WARNING! Back up all necessary data before deleting the logical drive. When you delete a logical drive, data on the drive is not preserved.
Page 138: Useful Uefi Command Checks
F3 to delete the logical drive. To acknowledge that the configuration was saved and return to the ORCA Main Menu, press Enter. Useful UEFI command checks saupdate.efi list Use saupdate.efi list to list controller information such as the controller version. drivers Use drivers to find the driver version and DRV #.
Page 139: Uefi
OS. NOTE: Unified EFI Forum, Inc. defines the specification used to implement UEFI. POSSE is an HP extension to UEFI, which provides a common user interface architecture to better serve HP customers, service, and manufacturing.
Page 140 Table 15 UEFI Shell Commands (continued) UEFI Shell Command Definition Copies one or more files or directories to another location cpuconfig Deconfigure/Reconfigure processor sockets and threads date Displays or changes the current system date dblk Displays one or more blocks from a block device dbprofile Manage direct boot profiles default...
Page 141 Table 15 UEFI Shell Commands (continued) UEFI Shell Command Definition Displays a list of files and subdirectories in a directory Displays or defines mappings memconfig Set/View memory configuration settings memmap Displays the memory map mkdir Creates one or more directories Displays or modifies MEM/MMIO/IO/PCI/PCIE address space mode Displays or changes the console output device mode...
Page 142: Drive Paths In Uefi
Drive paths in UEFI Devices in the server blade are represented by device paths in the UEFI shell. Each internal SAS drive could be configured either as: RAID mode HBA (raw) mode NOTE: A SAS drive in RAID mode is identified by "Scsi" in the device path A SAS drive in HBA mode is identified by “SAS”...
Page 143: Boot Options
Boot Options the Boot Options menu contains the following options: Add Boot Option Delete Boot Option Change Boot Order Add Boot Option Use this option to add items to the Boot Options list. To add a boot option: Using the Boot Maintenance Manager 143...
Page 144: Delete Boot Option
Select a boot device type. Use the File Explorer menu to locate the correct boot device. NOTE: File Explorer will load with the appropriate devices for the selected boot device. Delete Boot Option Use this option to remove boot options from the Boot Options list. NOTE: This does not delete any files, applications or drivers from your server.
Page 145: Change Boot Order
Press spacebar to toggle the checkbox for each boot options that you want to delete. Select Commit Changes and Exit to save the new settings and return to the Boot Maintenance Manager. Change Boot Order Use this option to change the order of boot options. If the first boot option fails, the server tries booting the second, then the third, and so forth, until a boot option succeeds or until all options have failed.
Page 146: Driver Options
Driver Options The Driver Options menu contains the following options: Add Driver Option Delete Driver Option Change Driver Order Add Driver Option Use this option to add driver options. To add a driver option: Select Add Driver Using File. 146 Utilities...
Page 147: Delete Driver Option
Use the File Explorer menu to locate the correct driver. Delete Driver Option Use this option to remove driver options. NOTE: This does not delete any files, applications or drivers from your server. To remove driver options: Press spacebar to toggle the checkbox for each driver that you want to delete. Select Commit Changes and Exit to save the new settings and return to the Boot Maintenance Manager.
Page 148: Set Boot Next Value
Select a boot device type. Use the File Explorer menu to locate the correct driver or file. Set Boot Next Value Use this option to run the selected boot option immediately upon entering the main Boot Manager menu. This option is useful for booting an option that only needs to be booted once, without changing any other setting in the main Boot Manager menu.
Page 149: Reset System
Access to the iLO 3 MP can be restricted by user accounts. User accounts are password protected and provide a specific level of access to the server and MP commands. For more information regarding the iLO 3 MP, see the HP Integrity iLO 3 Operations Guide. iLO 3 MP 149...
Page 150: Index
HP-UX, CTRL ID, adding Windows, Driver ID, booting from file, HP-UX (LVM maintenance mode), EFI see UEFI HP-UX (UEFI boot manager), enclosure, 10, HP-UX (UEFI Shell), general information, HP-UX in single-server mode, interconnect mapping, OpenVMS,...
Page 151 Logical drive HDD backplane see SAS backplane creating, heatsink module deleting, installing, removing, 1 18 HP Smart Array P700m/512 Controller, 53, MAC addresses 512MB cache module Portable Image, removal, Management Processor see iLO 3 MP replacment, memory see DIMMs battery kit,...
Page 152 1 13 returning a damaged server blade, servicing, 1 10 virtual power button, 22, 1 10 unpacking, vMedia, weight, servicing the server blade, 1 10 shipping damage, weight of server blade, shutting down HP-UX, Windows 152 Index...
Page 153 booting, shutting down, shutting down from the command line, Special Administration Console, wrist strap, antistatic,...
Page 154: Index
HP-UX, CTRL ID, adding Windows, Driver ID, booting from file, HP-UX (LVM maintenance mode), EFI see UEFI HP-UX (UEFI boot manager), enclosure, 10, HP-UX (UEFI Shell), general information, HP-UX in single-server mode, interconnect mapping, OpenVMS,...
Page 155 Logical drive HDD backplane see SAS backplane creating, heatsink module deleting, installing, removing, 1 18 HP Smart Array P700m/512 Controller, 53, MAC addresses 512MB cache module Portable Image, removal, Management Processor see iLO 3 MP replacment, memory see DIMMs battery kit,...
Page 156 1 13 returning a damaged server blade, servicing, 1 10 virtual power button, 22, 1 10 unpacking, vMedia, weight, servicing the server blade, 1 10 shipping damage, weight of server blade, shutting down HP-UX, Windows 156 Index...
Page 157 booting, shutting down, shutting down from the command line, Special Administration Console, wrist strap, antistatic,...

This manual is also suitable for:

Integrity bl890c i2 Integrity bl870c i2

HP Integrity BL860c i2 User's & Service Manual

1 Overview

2 Site Preparation

3 Installing the Server Blade into the Enclosure

4 Operating System Procedures

5 Optional Components

6 Troubleshooting

7 Removing and Replacing Components

8 Support and Other Resources

Standard Terms, Abbreviations, and Acronyms

A Utilities

Index

Index

Quick Links

Troubleshooting

Related Manuals for HP Integrity BL860c i2

Summary of Contents for HP Integrity BL860c i2

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Table of Contents