Troubleshooting - Philips HTL3140B User Manual

Note
•
This product supports WMA files which are converted
via Windows Media Player (WMA files converted via
other file format converters may not work).
Bluetooth
• Bluetooth profiles: A2DP, AVRCP
•
Bluetooth version: 3.0 + EDR
Main unit
•
Power supply:
• Model (Philips branded AC power
adapter): DYS602-210309W; AS650-
210-AA309
• Input: 100-240 V~, 50/60 Hz 1.5 A
• Output: 21V
•
Standby power consumption: ≤ 0.5 W
• Speaker impedance
• Woofer: 8 ohm
• tweeter: 16 ohm
• Speaker drivers: 2 x (90mm/3.5" x
34mm/1.3") woofer + 2 x 31mm/1.2"
tweeter
•
Dimensions (WxHxD): 843 x 52 x 60 mm
•
Weight: 1.4 kg
Subwoofer
• Power supply: 220-240 V~, 50-60 Hz
• Power consumption: 35 W
• Standby power consumption: ≤ 0.5 W
• Impedance: 3 ohm
• Speaker drivers: 1 x 134 mm (5.25")
woofer
• Dimensions (WxHxD):
226 x 251 x 306 mm
• Weight: 4.14 kg
Remote control batteries
• 1 x AAA-R03-1.5 V
EN
14
, 3.09A

8 Troubleshooting

Warning
•
Risk of electric shock. Never remove the casing of the
product.
To keep the warranty valid, never try to repair
the product yourself.
If you have problems using this product, check
the following points before you request service.
If you still have a problem, get support at
www.philips.com/support.
Main unit
The buttons on the SoundBar do not work.
• Disconnect the SoundBar from the power
supply for a few minutes, then reconnect.
Sound
No sound from SoundBar speakers.
• Connect the audio cable from your
SoundBar to your TV or other devices.
However, you do not need a separate
audio connection when the SoundBar and
TV are connected through HDMI ARC
connection.
• Reset your SoundBar to its factory settings.
• On the remote control, select the correct
audio input.
• Make sure that the SoundBar is not muted.
No sound from the wireless subwoofer.
• Wirelessly connect the subwoofer to
the SoundBar (see 'Pair up with the
subwoofer' on page 6).
Distorted sound or echo.
• If you play audio from the TV through the
SoundBar, make sure that the TV is muted.
Audio and video are not synchronized.
Press AUDIO SYNC +/- to synchronize
•
the audio with the video.