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HP SlateBook 10 x2 PC Maintenance And Service Manual

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HP SlateBook 10 x2 PC
Maintenance and Service Guide

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Summary of Contents for HP SlateBook 10 x2 PC

  • Page 1 HP SlateBook 10 x2 PC Maintenance and Service Guide...
  • Page 2 SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ......................1 2 External component identification ..................4 Tablet ............................. 4 Keyboard base ........................5 Keyboard ..........................5 3 Illustrated parts catalog ....................6 Locating the serial number, product number, and model number ............ 6 Tablet major components ......................
  • Page 6 Volume button board ................28 TouchScreen cable ................... 29 Battery ....................30 Bezel ...................... 31 Speakers ....................33 System board ..................34 Keyboard base component replacement procedures ............ 36 Bottom cover ................... 36 Battery ....................37 Media card reader board ................. 38 Hinge assembly ..................

  • Page 7: Product Description

    Product description Category Description Product Name HP SlateBook 10 x2 PC Processor NVIDIA® T40S 1.8-GHz processor (4-plus-1®, quad) Chipset NVIDIA Tegra 4, ARM® Cortex-A15 MPCore® Graphics 2D and 3D graphics Supports HD playback, streaming, and recording at 1080p and 30fps Panel 10.1-in (1920×1200), WUXGA, WLED, AntiGlare, TouchScreen with MultiTouch enabled;...
  • Page 8 Supports a Broadcom BCM4334 802.11abgn 1×1 Wi-Fi + BT 4.0 Combo Adapter External media cards HP multiformat Micro Digital Media Reader Slot with push-push technology. Reads data from and writes data to digital memory cards such as Secure Digital (SD).
  • Page 9 Category Description Operating system Preinstalled: Android 4.2 Supports Android next version upgrade Serviceability End user replaceable parts: AC adapter...

  • Page 10: External Component Identification

    External component identification Tablet Item Component Item Component WLAN antenna Speakers (2) Internal microphone Alignment openings (2) Webcam light Headphone/microphone jack Front webcam (10) Docking port Power button (11) Memory card reader Rear webcam (12) Speaker and headphone volume buttons Chapter 2 External component identification...

  • Page 11: Keyboard Base

    Keyboard base Item Component Item Component Caps lock key HDMI port Alignment posts (2) Power connector Mute key Memory card reader Tablet release latch USB port Docking connector (10) Headphone/microphone jack Keyboard Item Component Item Component Back key Action keys Recent apps key Home key Keyboard base...

  • Page 12: Illustrated Parts Catalog

    Illustrated parts catalog Locating the serial number, product number, and model number The serial number and product number are located on the left edge of the tablet. You may need the information when you travel internationally or when you contact support. Chapter 3 Illustrated parts catalog...

  • Page 13: Tablet Major Components

    Tablet major components Item Component Spare part number Display panel (10.1-inch, AG, UWVA, WLED TouchScreen) 728152-001 2-cell, 25-Wh, 2.86-Ah, Li-ion battery (for use only in the tablet, includes cable) 722232-005 Volume button board (includes cable) 728151-001 Front webcam (includes microphone and cable) 728159-001 Antenna Kit (includes wireless antenna cable and transceiver) 728134-001...
  • Page 14 Item Component Spare part number Display panel cable (included in the Display Panel Cable Kit, spare part number 728142-001) System board equipped with an NVIDIA T40S 1.8-GHz processor (4-plus-1, quad) and a graphics subsystem with UMA memory (includes WLAN module and replacement thermal material) Includes 64-GB of memory 728158-001 Includes 32-GB of memory...

  • Page 15: Keyboard Base Major Components

    Keyboard base major components Keyboard base major components...
  • Page 16 Item Component Spare part number HP TabletBook 10 x2 PC: The tablet is spared at the subcomponent level only. For tablet subassembly spare part information, see Tablet major components on page Hinge assembly (includes 2 cables and 2 rubber feet):...

  • Page 17: Miscellaneous Parts

    728138-001 In snow white finish 728139-001 Miscellaneous parts Component Spare part number 20-W AC adapter (non-PFC) 714656-001 HP micro-USB-to-USB cable 728141-001 Power cord (3-pin, black, 1.83-m): For use in Argentina 490371-D01 For use in Australia 490371-011 For use in Denmark...

  • Page 18: Sequential Part Number Listing

    Bottom cover in snow white finish (includes rubber foot) 728140-001 Bottom cover in royal blue finish (includes rubber foot) 728141-001 HP micro-USB-to-USB cable 728142-001 Display Panel Cable Kit (includes display panel cable and TouchScreen cable) 728143-001 Bezel for use only in Latin American and North American countries and regions...
  • Page 19 Spare part number Description 728147-001 Hinge assembly in smoke silver finish (includes cables) 728148-001 Media card reader board (includes cable) 728149-001 TouchPad (includes cable) 728150-001 Power button board (includes cable) 728151-001 Volume button board (includes cable) 728152-001 10.1-inch, AG, UWVA, WLED TouchScreen display panel 728153-001 Rubber Feet Kit (includes keyboard base rubber feet) 728154-001...
  • Page 20 Spare part number Description 728160-AD1 Keyboard/top cover for use in South Korea 728160-B31 Keyboard/top cover for use in the Netherlands 728160-BG1 Keyboard/top cover for use in Switzerland 728160-DB1 Keyboard/top cover for use in Canada 728160-DH1 Keyboard/top cover for use in Denmark, Finland, and Norway 728160-FL1 Keyboard/top cover for use in the Czech Republic and Slovakia 730527-001...

  • Page 21: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 screw driver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 22: Cables And Connectors

    Cables and connectors CAUTION: When servicing the tablet, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the tablet. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.
  • Page 23 Typical electrostatic voltage levels Relative humidity Event Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V...

  • Page 24: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
  • Page 25 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 26: Removal And Replacement Procedures

    Removal and replacement procedures Tablet component replacement procedures CAUTION: Tablet components described in this chapter should only be accessed by an authorized service provider. Accessing these parts can damage the tablet and void the warranty. This chapter provides removal and replacement procedures for authorized service provider only parts. There are as many as 16 screws that must be removed, replaced, and/or loosened when servicing the tablet.

  • Page 27: Rear Webcam

    Remove the display enclosure (2) from the tablet. Remove the display enclosure. Reverse this procedure to install the display enclosure. Rear webcam Description Spare part number Rear webcam (includes cable) 728159-001 Before removing the rear webcam, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
  • Page 28 Remove the rear webcam: Disconnect the battery cable from the system board. Release the zero insertion force (ZIF) connector (1) to which the rear webcam cable is attached, and then disconnect the rear webcam cable from the system board. Detach the rear webcam ribbon cable (2) from the battery. (The rear webcam ribbon cable is attached to the battery with double-sided adhesive.) Chapter 4 Removal and replacement procedures preliminary requirements...

  • Page 29: Front Webcam

    Remove the rear webcam (3) and cable. Reverse this procedure to install the rear webcam. Front webcam Description Spare part number Front webcam (includes microphone and cable) 728159-001 Before removing the front webcam, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

  • Page 30: Display Panel Cable

    Remove the Phillips PM2.0×2.0 screw (3) that secures the front webcam to the display assembly. Remove the front webcam (4) and cable. Reverse this procedure to install the front webcam. Display panel cable NOTE: The display panel cable is included in the Display Panel Cable Kit, spare part number 728142-001.

  • Page 31: Wireless Antenna

    Remove the display panel cable (3). Reverse this procedure to install the display panel cable. Wireless antenna Description Spare part number Antenna Kit (includes wireless antenna cable and transceiver) 728134-001 Before removing the wireless antenna, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

  • Page 32: Power Button Board

    Detach the wireless antenna transceivers (4) from the surfaces of the battery and the display panel frame. (The wireless antenna transceiver is attached to the surfaces of the battery and the display panel frame with double-sided tape.) Remove the wireless antenna. Reverse this procedure to install the wireless antenna.
  • Page 33 Remove the power button board: Release the ZIF connector (1) to which the power button board cable is attached, and then disconnect the power button board cable from the system board. Detach the power button board cable (2) from the battery. (The power button board cable is attached to the battery with double-sided tape.) Detach the power button board (3) from the display assembly.

  • Page 34: Volume Button Board

    Volume button board Description Spare part number Volume button board (includes cable) 728151-001 Before removing the power button board, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

  • Page 35: Touchscreen Cable

    TouchScreen cable NOTE: The TouchScreen cable is included in the Display Panel Cable Kit, spare part number 728142-001. Before removing the TouchScreen cable, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

  • Page 36: Battery

    WARNING! To reduce potential safety issues, use only the battery provided with the tablet, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a battery that is the sole power source for the tablet can cause loss of information.

  • Page 37: Bezel

    Remove the battery (3) from the display assembly. Reverse this procedure to install the tablet battery. Bezel Description Spare part number For use only in Asian Pacific (AP) countries and regions and Japan 728145-001 For use only in European, Middle Eastern, and African (EMEA) countries and regions 728144-001 For use only in Latin American and North American countries and regions 728143-001...
  • Page 38 Disconnect all external devices from the tablet. Remove the display enclosure (see Display enclosure on page 20), and then remove the following components: Rear webcam (see Rear webcam on page Front webcam (see Front webcam on page Display panel cable (see Display panel cable on page Wireless antenna (see Wireless antenna on page...

  • Page 39: Speakers

    Speakers Description Spare part number Speaker Kit (includes left and right speakers and cables) 728154-001 Before removing the speakers, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

  • Page 40: System Board

    Remove the speakers (5). Reverse this procedure to install the speakers. System board Description Spare part number Equipped with an NVIDIA T40S 1.8-GHz processor (4-plus-1, quad), 64-GB of memory, and a 728158-001 graphics subsystem with UMA memory (includes WLAN module and replacement thermal material) Equipped with an NVIDIA T40S 1.8-GHz processor (4-plus-1, quad), 32-GB of memory, and a 728157-001...
  • Page 41 Display panel cable (see Display panel cable on page Wireless antenna (see Wireless antenna on page Power button board (see Power button board on page Volume button board (see Volume button board on page TouchScreen cable (see TouchScreen cable on page Battery (see Battery on page Bezel (see...

  • Page 42: Keyboard Base Component Replacement Procedures

    Keyboard base component replacement procedures CAUTION: Keyboard base components described in this chapter should only be accessed by an authorized service provider. Accessing these parts can damage the keyboard base and void the warranty. This chapter provides removal and replacement procedures for authorized service provider only parts. There are as many as 29 screws that must be removed, replaced, and/or loosened when servicing the keyboard base.

  • Page 43: Battery

    WARNING! To reduce potential safety issues, use only the battery provided with the keyboard base, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a battery that is the sole power source for the tablet can cause loss of information.

  • Page 44: Media Card Reader Board

    Remove the keyboard base battery: Disconnect the battery cable (1) from the keyboard baseing board. Remove the eight Phillips PM2.0×2.5 screws (2) that secure the battery to the keyboard/ top cover. Remove the keyboard base battery (3). Reverse this procedure to install the keyboard base battery. Media card reader board Description Spare part number...

  • Page 45: Hinge Assembly

    Remove the media card reader board: Release the ZIF connector (1) to which the media card reader board cable is attached, and then disconnect the media card reader board cable from the docking board. Detach the media card reader board cable (2) from the keyboard/top cover. (The media card reader board cable is attached to the keyboard/top cover with double-sided adhesive.) Remove the two Phillips PM2.0×2.3 broad head screws (3) that secure the media card reader board to the keyboard/top cover.
  • Page 46 Before removing the hinge assembly, follow these steps: Turn off the tablet and keyboard base. If you are unsure whether the tablet and keyboard base are off or in Hibernation, turn the tablet on, and then shut it down through the operating system. Disconnect the power from the tablet and keyboard base by unplugging the power cord from the tablet and keyboard base.

  • Page 47: Docking Board

    Docking board Description Spare part number Docking board 728155-001 Before removing the docking board, follow these steps: Turn off the tablet and keyboard base. If you are unsure whether the tablet and keyboard base are off or in Hibernation, turn the tablet on, and then shut it down through the operating system. Disconnect the power from the tablet and keyboard base by unplugging the power cord from the tablet and keyboard base.
  • Page 48 Remove the docking board (2). Reverse this procedure to install the docking board. Chapter 4 Removal and replacement procedures preliminary requirements...

  • Page 49: Touchpad

    TouchPad Description Spare part number TouchPad (includes cable) 728149-001 Before removing the TouchPad, follow these steps: Turn off the tablet and keyboard base. If you are unsure whether the tablet and keyboard base are off or in Hibernation, turn the tablet on, and then shut it down through the operating system. Disconnect the power from the tablet and keyboard base by unplugging the power cord from the tablet and keyboard base.

  • Page 50: Specifications

    Specifications Metric U.S. Tablet dimensions Width 25.8 cm 10.2 in Depth 18.2 cm 7.2 in Height 0.9 cm 0.4 in Weight 0.6 kg 1.3 lbs Keyboard base dimensions Width 25.8 cm 10.2 in Depth 19.4 cm 7.6 in Height 1.0 cm 0.4 in Weight 0.6 kg...
  • Page 51 Metric U.S. Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of temperatures.

  • Page 52: Backing Up And Recovering Your Data

    Go to the Google Play store to download the latest versions of HP and third-party apps and widgets. The operating system will download system updates automatically and notify you when it is ready to install these updates.

  • Page 53: Factory Data Reset

    Factory data reset To reset all settings and delete all data on the device: To access Settings, touch the All apps icon, and then touch Settings. Under PERSONAL, touch Back up & reset. Under PERSONAL DATA, select Factory data reset, and then follow the on-screen instructions.

  • Page 54: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 55 Country/region Accredited agency Applicable note number France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden CEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 56: Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle. Chapter 8 Recycling...

  • Page 57: Index

    Index keyboard base 5 AC adapter, spare part number tablet 4 graphics, product description 1 11, 12 connectors grounding guidelines 16 action keys 5 docking 5 guidelines alignment opening 4 power 5 equipment 19 alignment post 5 connectors, service grounding 16 antenna considerations 16 packaging 18...
  • Page 58 memory card reader 4, 5 storage 1 memory, product description 1 video 1 USB port 5 micro-USB-to-USB cable, spare part wireless 2 number 11, 12 product name 1 video, product description 1 microphone volume button board location 4 rear webcam removal 28 product description 1 location 4...

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Slatebook 10 x2

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