Epson DS-860 User Manual
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Epson DS-860 User Manual

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User's Guide
NPD4958-00 EN

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Summary of Contents for Epson DS-860

  • Page 1 User’s Guide NPD4958-00 EN...

  • Page 2: Copyright And Trademarks

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product.
  • Page 3 General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective companies. Copyright © 2013 Seiko Epson Corporation. All rights reserved. The contents of this manual and the specifications of this product are subject to change without notice.

  • Page 4: Table Of Contents

    How to access the help....35 Epson Scan Driver ......35 Operating System Versions How to start.
  • Page 5 DS-860 User’s Guide Contents Help for Users in North America... . 58 Help for Users in Latin America... . 59 Help for Users in Europe.

  • Page 6: Operating System Versions

    DS-860 User’s Guide Operating System Versions Operating System Versions In this manual, the following abbreviations are used. Windows refers to Windows 8.1, Windows 8, Windows 7, Windows Vista, Windows XP, Windows XP x64, Windows Server 2012, Windows Server 2008 R2, Windows Server 2008, and Windows Server 2003.

  • Page 7: Safety Instructions

    DS-860 User’s Guide Safety Instructions Safety Instructions Important Safety Instructions In this document, important and notes indicate the following: Importants: must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of this product.

  • Page 8: Restrictions On Copying

    DS-860 User’s Guide Safety Instructions ❏ If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.
  • Page 9 DS-860 User’s Guide Safety Instructions Products can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material.

  • Page 10: Getting To Know Your Product

    DS-860 User’s Guide Getting to Know Your Product Getting to Know Your Product Product Parts Note: Use all the items that came with your product. Important: When carrying your product, hold it by the scanner body and not the input tray.

  • Page 11: Status Light And Display

    USB cable Note: Epson Scan works with the optional Network Interface Unit (B12B808451/B12B808461) to enable direct control of all features of your scanner in a network environment. See the User's Guide for more information on setting up the Network Interface Unit.

  • Page 12: Display

    DS-860 User’s Guide Getting to Know Your Product Light Indicator Status Meaning Ready (Blue) The product is ready to scan. Flashing The product is initializing or scanning. Ready (Blue) and Error Flashing (alternately) The firmware is being updated. (Amber) Flashing (simultaneously) A fatal error has occurred.

  • Page 13: Page Separation Lever

    DS-860 User’s Guide Getting to Know Your Product Button Function Turns the product on if pressed once. P Power Button Turns the product off if pressed again. Job Select Button Selects the job you want to start from the display. You can assign jobs to this button in Document Capture Pro.

  • Page 14: Placing Originals On The Product

    DS-860 User’s Guide Placing Originals on the Product Placing Originals on the Product Loading Documents Document specifications The following table provides a list of the paper you can load into the product. Paper Size Measurements Paper Thickness Paper Type Loading Capacity 210 ×...

  • Page 15: Loading A Mixture Of Documents At Different

    DS-860 User’s Guide Placing Originals on the Product You cannot load the following documents: ❏ Thermal paper ❏ Coated paper ❏ Document with an uneven surface ❏ Photos ❏ Document with wet ink ❏ Ripped, wrinkled, or curled documents ❏ Document with staples or paper clips (which may damage the paper source) ❏...

  • Page 16: Loading Documents

    DS-860 User’s Guide Placing Originals on the Product ❏ Load the documents at the center of the input tray with the edges of the documents aligned. ❏ Slide the edge guides to fit the edges of the widest document. Loading documents Follow the steps below to load the document.
  • Page 17 DS-860 User’s Guide Placing Originals on the Product Slide the edge guides on the input tray all the way out. Make sure that the page separation lever is lowered.
  • Page 18 DS-860 User’s Guide Placing Originals on the Product Load only the first page of your documents into the input tray with the printed side facing down and the top edge facing into the feeder. Slide the paper into the feeder until it meets resistance.

  • Page 19: Loading Cards

    Placing Originals on the Product Slide the edge guides to fit the edge of the paper. “Scanning Using Document Capture Pro” on page 27 & “Scanning Using Epson Scan ” on page 28 & Loading Cards Note: Scan results are not guaranteed for plastic cards with shiny surfaces.
  • Page 20 DS-860 User’s Guide Placing Originals on the Product Extend the input tray, slide out and extend the output tray, and then raise the stopper. Note: Extend the output tray and use the stopper to match the size of the card you are scanning.
  • Page 21 DS-860 User’s Guide Placing Originals on the Product Change the position of the page separation lever to match the type of card you are going to scan. Standard cards (up to 3) Embossed cards (only one card) Load the card into the input tray with the printed side facing down and the top edge facing into the feeder. Slide...

  • Page 22: Loading Special Documents

    ❏ Depending on the condition of the card, it may not be scanned correctly or the scanned image may be skewed. & In this case, select Auto Detect as the Size setting and clear Detect Double Feed in Epson Scan. See the Epson Scan help for details.
  • Page 23 DS-860 User’s Guide Placing Originals on the Product Paper type Measurements Paper Thickness Loading Capacity Plain paper, fine paper, Width: 50.8 to 215.9 mm 40 to 210 g/m2 1 sheet recycled paper (long paper) Length: 355.6 to 3048 mm Plain paper, fine paper,...
  • Page 24 DS-860 User’s Guide Placing Originals on the Product Slide the edge guides on the input tray all the way out. Raise the page separation lever.
  • Page 25 When loading a document that is folded in half, fold it as shown below. Important: ❏ Do not load the document with the open side facing down. ❏ To scan special documents, clear Detect Double Feed in Epson Scan. See the Epson Scan Help for details.
  • Page 26 This completes the procedure for loading documents. See the following sections for more information on scanning the documents. “Scanning Using Document Capture Pro” on page 27 & “Scanning Using Epson Scan ” on page 28 & Lower the page separation lever after scanning. Note: When loading a photo or paper that is an irregular shape, use the carrier sheet (sold separately).

  • Page 27: Basic Scanning

    DS-860 User’s Guide Basic Scanning Basic Scanning Scanning from the Button The product starts the job assigned on the Job Settings window in Document Capture Pro. “Assigning a Specified Scanning Setting to a Program” on page 31 & Load the document(s).

  • Page 28: Scanning Using Epson Scan

    (Scan) icon. Set all of the items, and then click Scan. If you want to make detailed settings such as image quality, click Detailed Settings to display the “Epson Scan” scanner driver screen, and then make the necessary settings. The scanned document is displayed in Document Capture Pro.
  • Page 29 In the File Save Settings window, make settings for each item and click OK. Note: If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without displaying the File Save Settings window.

  • Page 30: Various Types Of Scanning

    DS-860 User’s Guide Various Types of Scanning Various Types of Scanning Scanning to SharePoint or Cloud Service You can upload scanned images to a SharePoint Server or Cloud Service. Note: You need to create a cloud service account before using this function.

  • Page 31: Assigning A Specified Scanning Setting To A Program

    DS-860 User’s Guide Various Types of Scanning Note: The actual operations may differ depending on the destination selected. Load a document into the input tray including indicators, such as blank pages, between the pages where you want to separate the data.

  • Page 32: Scanning Stitched Images

    DS-860 User’s Guide Various Types of Scanning Click Event Settings on the Job Management window. Click the job name to select the job you want to assign from the pull-down menu. Click OK on the Job Management window. This completes the procedure for assigning a job to the scanner button. You can select the job you want to start from the scanner display.

  • Page 33: Adjusting The Scanned Image

    If the images are not stitched together in the intended direction, check Binding Position (for Double-Sided Scanning) on the EPSON Scan Configuration screen. Adjusting the Scanned Image Epson Scan offers a variety of settings for improving color, sharpness, and other aspects affecting image quality. Unsharp Mask Sharpens the edges of image areas.
  • Page 34 Enhances text recognition when scanning text documents. Auto Area Segmentation Scans text in Black&White and applies grayscale to any images in the document. Dropout Scans without the selected color. Color Enhance Enhances the selected color. See the Help for details on Epson Scan.

  • Page 35: Software Information

    Start screen > Apps > Epson > EPSON Scan. ❏ Windows 7/ Windows Vista/ Windows XP: Select Start > All Programs or Programs > EPSON > EPSON Scan > EPSON Scan. How to access the help Click the Help button on the Epson Scan driver.

  • Page 36: Another Scanning Software

    Checking the software installed on your computer To use the functions described in this User’s Guide, you need to install the following software. ❏ Epson Driver and Utilities ❏ Document Capture Pro Follow the steps below to check that the software is installed on your computer.
  • Page 37 DS-860 User’s Guide Software Information Note: ❏ For Windows 8.1, Windows 8, Windows 7 and Windows Vista, you need an administrator account and password if you log on as a standard user. ❏ For Windows XP, you must log on to a Computer Administrator account.

  • Page 38: Maintenance

    DS-860 User’s Guide Maintenance Maintenance Cleaning the Product To keep your product operating at its best, follow the steps below to clean it periodically. Important: ❏ Never use alcohol, thinner, or corrosive solvent to clean the product. These chemicals can damage the product components and the case.
  • Page 39 DS-860 User’s Guide Maintenance Unplug the AC adapter from the product. Pull the cover open lever and open the scanner cover. Use a soft cloth to wipe off any stains on the roller on the Scanner cover side. Wipe off any stains on the pickup roller.
  • Page 40 DS-860 User’s Guide Maintenance Wipe off any stains on the four rollers on the bottom. Hold down the ] button for at least two seconds. Press the ] button several times to rotate the roller and wipe off any stains on the roller.

  • Page 41: Replacing The Roller Assembly Kit

    DS-860 User’s Guide Maintenance Replacing the Roller Assembly Kit You need to replace the parts on the Roller Assembly Kit after scanning every 200,000 times. Note: Make sure you replace all of the rollers at the same time. Removal part...
  • Page 42 DS-860 User’s Guide Maintenance Important: Do not place too much force on the arm when replacing the pickup roller. Doing so may break the arm. Slide and remove the installed pickup rollers. Remove the upper pickup roller from the axis.
  • Page 43 DS-860 User’s Guide Maintenance Remove the middle pickup roller from the axis. Align the grooves in the roller with the slots on the axis, and then remove the roller. Attach the new middle pickup roller to the axis. Align the holes on the roller with the projecting parts on the axis, and then slide the roller onto the axis until it clicks into place.
  • Page 44 DS-860 User’s Guide Maintenance Attach the new lower pickup roller to the axis. Align the holes on the roller with the projecting parts on the axis, and then slide the roller onto the axis until it clicks into place. If you cannot attach the roller, rotate it and then slide it all the way onto the axis.
  • Page 45 DS-860 User’s Guide Maintenance Attach the new upper pickup roller in the correct position. Make sure the notches are aligned. Close the pickup roller cover. If you cannot close the cover, check that you have performed steps 12 to14 correctly.
  • Page 46 DS-860 User’s Guide Maintenance Remove the roller from the axis. Attach the new separation roller to the axis, and make sure the notches align. Check that there are no gaps. Make sure the roller does not come off the axis.

  • Page 47: Energy Saving

    Windows 8.1/ Windows 8: Start screen > Apps > Epson > Epson Scan Settings. Windows 7/ Windows Vista/ Windows XP: Start > All Programs or Programs > EPSON > EPSON Scan > Epson Scan Settings. Click Maintenance. Click Reset, and then click OK.

  • Page 48: Transporting The Product

    DS-860 User’s Guide Maintenance Set the Power Off Timer, and then click OK. Note: If you want to turn off the Power Off Timer, set it to 0. Transporting the Product Turn off the product, then unplug the AC adapter.

  • Page 49: Using Security Slot

    See the following for more details on the Microsaver Security System. http://www.kensington.com/ & Updating the Firmware Check the Epson home page for the latest firmware update releases. If there is no firmware information on the home page, you are already using the latest firmware. http://www.epson.com &...

  • Page 50: Troubleshooting

    “Uninstalling Your Software” on page 36 & ❏ If the light source has reached the end of its service life, it must be replaced by a professional. For details, contact your dealer. “Contacting Epson Support” on page 58 &...

  • Page 51: Using The Button

    ❏ When the product is connected to the Network Interface Unit, you cannot select a job from the display. In this case, is displayed on the display. ❏ You need to install the latest firmware for the Network Interface Unit before scanning. Go to the Epson home page to download the Epson Firmware Updater for the Network Interface Unit. http://www.epson.com &...

  • Page 52: Using Scanning Software Other Than Epson Scan Driver

    Select Windows Firewall. Select EEventManager Application from the list. Epson Event Manager is installed with Document Capture Pro. Windows 8.1/ Windows 8/ Windows 7: Confirm that the check box for EEventManager Application is selected in the Allowed programs and features list.

  • Page 53: Double Feed Error Has Occurred

    & Note: When scanning small documents that are less than 85 mm wide, Detect Double Feed in EPSON Scan is not available. Double feed error has occurred ❏ When scanning normal documents, make sure the page separation lever is lowered.
  • Page 54 DS-860 User’s Guide Troubleshooting Pull the cover open lever and open the scanner cover. Remove any jammed paper. Important: Make sure you open the scanner cover before removing jammed paper. If you do not open the cover, the documents may be damaged.

  • Page 55: Problems With Scanning Time

    DS-860 User’s Guide Troubleshooting If there is paper jammed in the output tray, gently pull the paper out in the direction shown. Close the scanner cover. Problems With Scanning Time ❏ Computers with Hi-Speed external USB ports can scan faster than those with external USB ports. If you are using a Hi-Speed external USB port with your product, make sure it meets the system requirements.

  • Page 56: An Image On The Back Of Your Original Appears In Your Scanned Image

    Color slip appears in your scanned image Use Color Slip Reduction to improve this problem. This function may not provide perfect results. See the Help for details on Epson Scan. An image on the back of your original appears in your scanned image When scanning thin paper, images on the back may be visible to the product and appear in your scanned image.

  • Page 57: The Scanning Area Is Unsatisfactory

    “Cleaning the Product” on page 38 & The scanned image is unsatisfactory or skewed when scanning cards Select Auto Detect as the Size setting and clear Detect Double Feed in Epson Scan. See the Epson Scan help for details. The scanning area is unsatisfactory...

  • Page 58: Where To Get Help

    Epson support services for assistance. If Epson support for your area is not listed below, contact the dealer where you purchased your product. Epson support will be able to help you much more quickly if you give them the following information: ❏ Product serial number (The serial number label is usually on the back of the product.)

  • Page 59: Help For Users In Latin America

    Visit Epson’s support website at http://epson.com/support and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Speak to a Support Representative Dial: (562) 276-1300 (U.S.), or (905) 709-9475 (Canada), 6 am to 6 pm, Pacific Time, Monday through Friday. Days and hours of support are subject to change without notice.

  • Page 60: Help For Users In Europe

    (51 1) 418-0210 Venezuela (58 212) 240-1111 Help for Users in Europe Check your Pan-European Warranty Document for information on how to contact Epson support. Help for Users in Taiwan Contacts for information, support, and services are: World Wide Web (http://www.epson.com.tw) Information on product specifications, drivers for download, and products enquiry are available.

  • Page 61: Help For Users In Australia

    Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.

  • Page 62: Help For Users In Singapore

    User’s Guide Where To Get Help Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web (http://www.epson.com.sg) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available.

  • Page 63: Help For Users In Indonesia

    Where To Get Help Help for Users in Indonesia Contacts for information, support, and services are: World Wide Web (http://www.epson.co.id) ❏ Information on product specifications, drivers for download ❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail Epson Hotline ❏...

  • Page 64: Help For Users In Hong Kong

    To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏...

  • Page 65: Help For Users In India

    603-56288333 Help for Users in India Contacts for information, support, and services are: World Wide Web (http://www.epson.co.in) Information on product specifications, drivers for download, and products enquiry are available. Epson India Head Office - Bangalore Phone: 080-30515000 Fax: 30515005 Epson India Regional Offices:...

  • Page 66: Help For Users In The Philippines

    For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below:...

  • Page 67: Technical Specifications

    DS-860 User’s Guide Technical Specifications Technical Specifications System Requirements Make sure your system meets the requirements in these sections before using it with your product. System Microsoft Windows 8.1, Windows 8, Windows 7, Windows Vista, Windows XP Home Edition, Windows XP Professional Edition, Windows XP Professional x64 Edition, Windows...

  • Page 68: Mechanical

    DS-860 User’s Guide Technical Specifications Image data 16 bits per pixel per color internal 1 bit, 8 bits per pixel per color external Interface One Hi-speed USB port Light source RGB LED Mechanical Dimensions Width: 300.0 mm (11.8 inches) Depth: 166.0 mm (6.5 inches) Height: 158.0 mm (6.2 inches)

  • Page 69: Environmental

    DS-860 User’s Guide Technical Specifications Note: Check the label on the AC adapter or on the back of the product for voltage information. Environmental Temperature Operating 5 to 35 °C (41 to 95 °F) Storage –25 to 60 °C (–13 to 140 °F)
  • Page 70 DS-860 User’s Guide Technical Specifications AC adapter U.S. model: Safety UL60950-1 CAN/CSA-C22.2 No. 60950-1 FCC Part 15 Subpart B Class B CAN/CSA-CEI/IEC CISPR22 Class B European model: Low Voltage Directive 2006/95/EC EN 60950-1 EMC Directive 2004/108/EC EN 55022 Class B...

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