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QuickSpecs
Service and Support
Service and Support
Recommended HP Care Pack Services for your HP product
Optimized Care
Standard Care
HP Technology Services for ProLiant Servers
Capitalizing on HP ProLiant server capabilities requires a service partner who understands your
increasingly complex business technology environment. That's why it makes sense to team up with the
people who know HP infrastructure hardware and software best - the experienced professionals at HP
Services.
Protect your business beyond warranty with HP Care Pack Services
HP Care Pack services offer complete care and support expertise with committed response choices
designed to meet your IT and business needs.
HP Foundation Care services offer scalable reactive support-packages for HP industry-standard servers
and software. You can choose the type and level of service that is most suitable for your IT and business
needs. HP Proactive Care delivers high levels of system availability through proactive service management
and advanced technical response.
3-Year HP 6 hour Call to Repair Response, Proactive Care
Combined reactive and proactive support for hardware and software helping optimize your systems and
delivering high levels of availability through proactive service management and advanced technical
response. Hardware problem resolution to return the hardware in operating condition within 6 hours of the
initial service request. A Technical Account Manager, as your single point of contact, will own your call or
issue end to end until resolved.
http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA3-8855EEE.pdf
HP Installation of ProLiant Add On Options Service
This easy-to-buy, easy-to-use HP Care Pack service helps ensure that your new HP hardware or software
is installed smoothly, efficiently, and with minimal disruption of your IT and business.
3-Year HP 24x7 4 hour response, Proactive Care Service
This service gives you combined reactive and proactive support including rapid access to our Advanced
Solution Center to manage and prevent problems and a Technical Support Specialist with a broad level of
technical knowledge that will engage with additional technical expertise as needed from HP's vast global
resources.
http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA3-8855EEE.pdf
HP Installation of ProLiant Add On Options Service
This easy-to-buy, easy-to-use HP Care Pack service helps ensure that your new HP hardware or software
is installed smoothly, efficiently, and with minimal disruption of your IT and business.
DA - 14038 Worldwide — Version 18 — February 18, 2014
HP Solid State Drives (SSD)
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