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Solving Keyboard and Mouse Problems
If you encounter keyboard or mouse problems, see the documentation that came with the equipment
and to the common causes and solutions listed in the following table.
Keyboard commands and typing are not recognized by the computer.
Cause
Keyboard connector is not properly connected.
Program in use has stopped responding to commands.
Keyboard needs repairs.
Computer is in standby mode.
Cursor will not move using the
Cause
The
Num Lock
Wireless keyboard does not work after installation or is not detected.
Cause
Keyboard is not synchronized with the receiver.
Keyboard is out of range of the receiver.
Keyboard batteries are not installed or too weak.
arrow
keys on the keypad.
key may be on.
Solution
1.
On the Windows 7 Desktop, click Start > Shut Down.
2.
After the shutdown is complete, reconnect the keyboard
to the back of the computer and restart the computer.
Shut down your computer using the mouse and then restart the
computer.
See the Worldwide Limited Warranty for terms and
conditions.
Press the power button to resume from standby mode.
CAUTION:
When attempting to resume from standby
mode, do not hold down the power button for more than four
seconds. Otherwise, the computer will shut down and you will
lose any unsaved data.
Solution
Press the
Num Lock
key. The Num Lock light should not be on
if you want to use the
arrow
keys.
Solution
Synchronize the keyboard and receiver. Refer to the
documentation included with the keyboard for instructions.
Place the keyboard closer to the receiver.
Install or replace the keyboard batteries.
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