HP 600 Series User Manual page 146

140 | HP Jornada 600 Series User's Guide
2. Have the following information about the product:
• Model number
• Serial number
• Purchase date
3. Have your product ready to use. The support personnel may ask
you to run tests and other operations.
4. Organize your question or problem. The more detailed information
you can provide, the quicker the support personnel can help you.
You can also obtain product information as well as tips and hints on how to
get more from your handheld product at our worldwide Web site. This
computer service is provided free of charge; you pay only for telephone
charges and Internet service fees. To connect to this Web site from a com-
puter via the Internet, go to www.hp.com/jornada.
You will be pleased to know that our commitment to quality does not stop at
the sale. Our worldwide customer support network is available to give you
personal telephone service should you need it.
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