Troubleshooting - HP 100TX NightDIRECTOR/100 Installation Manual

The HP LAN card does
not work
The PC cannot be
started or woken up
from the network
1 Installing the HP LAN Card

Troubleshooting

Troubleshooting
Check that the installation requirements have been adhered to (refer
•
to page 3).
Check that:
•
The pre-installation steps have been followed (refer to page 6).
The HP LAN card is correctly installed (refer to page 8).
The LAN-specific fields in the HP PC Setup utility are correctly
set (refer to page 9).
The post-installation steps have been followed (refer to page 10).
Check the network cables. In particular, check that the network
•
cable connections are secure and that the cables are not damaged. If
you find any loose connections or damaged cables, fix them and then
see if your PC can communicate on the network.
Check with the network administrator whether the network is active.
•
The light on the HP LAN card's rear panel is off when there is no
autonegotiation response, for example, when the LAN cable is not
connected to the network HUB.
Check that the PCI slot in which the HP LAN card is installed is
•
enabled in the HP PC Setup utility (Advanced PCI Configuration).
Check that the external start connector cable is connected to the HP
•
LAN card and to the PC's system board.
Check that the LAN-specific fields in the HP PC Setup utility are
•
correctly set (refer to page 9).
12 English