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Table of Contents
Related Manuals for HP HB4
Summary of Contents for HP HB4
- Page 1 user’s guide...
- Page 2 HP shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
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Page 3: Table Of Contents
...13 transferring your old pc information and files to your new pc ...14 using the start menu ...16 using hp organize software...17 learning to use your pc...17 using the all programs menu ...18 organizing your all programs list ...18 using pc help &... - Page 4 ... 36 getting help... 37 help and support center ... 37 instant support ... 37 using updates from hp... 38 getting messages ... 38 turning off messages ... 38 re-enabling messages... 39 resolving problems ... 39 upgrading and servicing the pc...
- Page 5 ...44 adjusting microphone volume...45 using the microphone with multi-channel audio...45 working with digital images ...46 using hp image zone ...46 about the 7-in-1 memory card reader ...48 using your cd, dvd, and diskette drives ...50 handling cds/dvds...51 inserting and removing cds and dvds ...51...
- Page 6 troubleshooting ... 73 using application recovery and system recovery ... 85 creating recovery cds/dvds ... 88 using recovery cd-dvd creator ... 89 using the recovery tools cd ... 90 system restore ... 90 application recovery ... 91 system recovery... 92 starting system recovery if the pc is responding...
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Page 7: Finding Answers To Commonly Asked Questions
finding answers to commonly asked questions In this User’s Guide, you can find answers to questions about the following topics: • Connecting to the Internet, page 32 • Registering your product, page 11 • Creating a CD, page 57 • Watching movies on your PC, page 55 •... -
Page 8: Safety Information
safety information This product has not been evaluated for connection to an “IT” power system (an AC distribution system with no direct connection to earth, according to IEC 60950). ac power safety warnings user’s guide WARNING: Install the PC near an AC outlet. The AC power cord is your PC’s main AC disconnecting device and must be easily accessible at all times. -
Page 9: Setting Up Your Pc
setting up your pc putting your pc together Follow the quick setup poster to set up your PC. Look in the PC box for printed details or updates regarding your model PC. When placing your PC, consider an ergonomic arrangement of the PC and your work area to maintain your comfort and productivity. -
Page 10: Safety And Comfort
5 Connect the modem cable to the telephone line wall jack and to the modem 6 Turn on the monitor. Turn on the PC. Turn on the speakers. Follow the onscreen 7 Restart the PC: Click the Start button on the taskbar, click Turn Off safety and comfort After assembling your PC, but before you begin using it, arrange the PC and your work area to maintain your comfort and productivity. -
Page 11: Pc Back
Comfort Guide. It describes proper workstation setup, posture, and health and work habits for computer users. It also provides important electrical and mechanical safety information. Safety & Comfort Guide. http://www.hp.com/ergo/ into your Web browser address box, and then press Enter on the keyboard. setting up your pc... - Page 12 NOTE: Plug and Play (ready to use) peripheral, memory, or add-in card, the PC automatically loads the correct driver for the device. NOTE: with your peripheral device to load the appropriate driver. Connector Symbol user’s guide PCs use software drivers to control peripheral devices. When you add a For peripherals that are not Plug and Play, follow the instructions that came Description Mouse (PS/2)
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Page 13: Pc Front
pc front The front of your computer has the drives, the On button and hard disk drive activity indicator light. Some PC models also have connectors on the front of the PC. Your PC features and connector positions may vary. A CD storage B CD-ROM or CD-RW drive... -
Page 14: Connecting The Modem
connecting the modem The modem is used for connecting to an ISP that provides telephone dial-up connection to the Internet. NOTE: other ways to Check with your ISP for specifics on your connection. connect Before you can connect to the Internet and send or receive e-mail and faxes using There are other ways to telephone dial-up, you must connect your telephone service line to the modem, connect to the ISP that... -
Page 15: Upgrading Your 56K Modem
To connect the cable between the modem and the telephone service line: 1 Plug one end of a modem cable (D) into the modem connector (A) on the back 2 Plug the other end of the cable (D) into the telephone service line jack (E) on the You can also connect a telephone (F) to the other connector (B) on the modem (select models only). -
Page 16: Turning On Your Pc For The First Time
To connect the Ethernet connector to the network: 1 Plug the network cable into the Ethernet connector (A) on the back of the PC. 2 Plug the other end of the Ethernet cable into a 10BaseT or a 100BaseT port on 3 With the PC turned on, check the lights next to the Ethernet connector for status: turning on your pc for the first time After you have completed the steps on the quick setup poster, you are ready to... -
Page 17: Registering Your Pc
You can register any of these ways: • Double-click the registration icon on your desktop, and follow the onscreen instructions. • Register online at http://register.hp.com turning off the pc For best results, turn off the PC without pressing any buttons on the PC chassis. -
Page 18: Standby Mode
standby mode When the PC is in standby mode, it goes into a low-power state and the monitor is blank as if it is turned off. The advantages of using standby mode include: • You save time and electricity without having to wait for the PC to go through the •... -
Page 19: Automatic Standby Or Hibernation
To put the PC into hibernation manually: 1 Click Start on the taskbar. 2 Click Turn Off Computer. 3 Press and hold down the Shift key on the keyboard, and click Hibernate. If Hibernate is not present, you can set up your PC for hibernation; refer NOTE: to steps 1 through 6 of “automatic standby or hibernation”... -
Page 20: Making Recovery Cds/Dvds
Pre-loaded software simplifies and speeds product setup for HP peripherals. Simply connect the HP peripheral product, turn it on, and your HP PC automatically configures it so it is ready to use. transferring your old pc information and files to... -
Page 21: Learning The Basics
learning the basics NOTE: If necessary, see “using the mouse” on page 19 or see “using the keyboard” on page 21. beginning to use your software The operation of your PC is controlled by two kinds of software: • The Microsoft Windows XP operating system, which displays the desktop on the •... -
Page 22: Using The Desktop
C Turn Off Computer button D All Programs Click About my HP PC to view information about your PC. (See “learning to use your pc” on page 17.) The Start menu also displays the buttons Log Off and Turn Off Computer: •... -
Page 23: Using Hp Organize Software
PC. Use the player area for viewing pictures, for listening to your MP3 music files stored on your computer, or for watching streaming video news clips. For searching, there is a search bar at the top of HP Organize where you can select the search engine you want to use. -
Page 24: Using The All Programs Menu
using the all programs menu To find the software programs on your PC: 1 Choose Start. 2 Choose All Programs. organizing your all programs list You see folders organized according to task (select models only) when you: 1 Click Start. 2 Choose All Programs. -
Page 25: Using Pc Help & Tools
using pc help & tools The PC Help & Tools folder (select models only) in the All Programs menu contains special utilities for PC owners. This folder also contains any onscreen guides included with your PC. To see the items in the PC Help & Tools folder: 1 Click Start on the taskbar. -
Page 26: Scrolling
A Left button Double-click means to press the left button on the mouse two times in a row. To double-click, you click the button (press it B Scroll wheel button and then release it), and then quickly click it again. (scrolling mouse only) C Right button NOTE:... -
Page 27: Switching Mouse Button Functions
switching mouse button functions To switch the functions of the right and left mouse buttons: 1 Click the Start button. 2 Click Control Panel. 3 Click Printers and Other Hardware, if it is present. 4 Double-click Mouse. 5 Check Switch primary and secondary buttons on the Buttons tab. 6 Click Apply (using the new primary button), and then click OK. - Page 28 internet keyboard 1 This keyboard enables you to: • Adjust speaker volume. • Connect to the Internet (if you have an established Internet account). • Search for information on the Internet. • Place the PC into standby to save power. •...
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Page 29: Standard Keyboard
internet keyboard 3 This keyboard enables you to: • Adjust speaker volume. • Customize the buttons to open programs and connect to Internet Web sites. • Search for information on the Internet. • Find a file or program on the hard disk drive. •... -
Page 30: Wireless Keyboard Set
wireless keyboard set A wireless keyboard (B) uses a receiver/transmitter unit (A), instead of a connector cable, to communicate with your PC. The wireless keyboard, mouse (C), and receiver set is available with select models only. A Wireless receiver B Wireless keyboard C Wireless mouse A light (D) on the receiver indicates receiver activity. -
Page 31: Function Keys
function keys The function keys, located above the main keys, are labeled F1 through F12. • Pressing F1 displays a Help window for the software program being used. • Pressing F3 displays a search window. F1 and F3 are available at all times. Other function key operations vary by software program. -
Page 32: Numeric Keys
numeric keys Press the Num Lock key to lock and unlock the numeric key functions: • When the Num Lock light on the keyboard is on, the numeric keys work in the • When the Num Lock light on the keyboard is off, the numeric keys are keyboard indicators Each keyboard indicator is a light labeled with the name or icon for its status: Icon... - Page 33 Esc key, or press standby again. May take 10–30 seconds before screen reappears. Switches between the PC users. Links to HP Web site. Opens the Help and Support Center. Opens an imaging software program. Can be reconfigured.
- Page 34 Figure Icon Feature Shopping Sports Finance Connect Search Chat E-Mail See figure Media Controls following table (CD/DVD/MP3) Volume control (Volume knob or Volume Up and Volume Down buttons) Mute media control keys a open and close disc tray(s) b record c play or pause d stop e skip to the previous...
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Page 35: Customizing The Buttons
customizing the buttons You can customize some of the special buttons on the keyboard (select models only) to open different programs or files, or to connect to favorite Web sites: 1 Click Start on the taskbar. 2 Choose Control Panel. 3 Click Printers and Other Hardware, if it is present. -
Page 36: Using A Printer
using a printer Refer to the user manual that came with your printer for instructions on connecting and using the printer. Printers receive instructions from your PC via software called printer drivers. In many cases your PC automatically finds the necessary printer driver. If it does not, follow instructions that come with your printer to install the specific printer driver that it requires. -
Page 37: Using The Internet
using the internet This chapter discusses the Internet, how to use a browser and e-mail, and how to set up your Internet account. Use the Internet to search for and to find information or services on the Web, or to use an e-mail program to get, read, or send electronic mail messages. -
Page 38: Setting Up Your Internet Account
“setting up the ethernet connection” on page 9 for instructions. Before you can connect to the Internet, you must sign up with an Internet Service Provider (ISP). HP has made arrangements with leading ISPs in your area to help you sign up for Internet service (select models only). -
Page 39: Signing Up For A New Or An Existing Isp Account Using Easy Internet Sign-Up
• Click Start, choose All Programs, choose Online Services, and click Internet Explorer. Use Easy Internet Sign-up (available on select models only) to sign up for a new or an existing ISP account; see “signing up for a new or an existing isp account using easy internet sign-up“... -
Page 40: Searching The Internet
You can go to a different Web site by entering its address (such as http://www.hp.com) in the address box in the Web browser and pressing Enter on your keyboard. Or, you can use the browser Search tool to search for references to a specific word or phrase on the Web. -
Page 41: Sending And Receiving E-Mail
window appears, select the option always allow viewing or allow viewing only this time. To use Content Advisor: 1 Click Start on the taskbar, and then click Control Panel. 2 Click Network and Internet Connections, if it is present. 3 Double-click Internet Options. 4 Click the Content tab. -
Page 42: If Your Isp Provides The E-Mail Program
sending e-mail messages with outlook express 1 Click Start on the taskbar, and select the E-mail 2 Click the Create Mail icon. 3 Type in, or select from an address book, the address of each recipient. 4 Type your message in the New Message window. 5 Type the message title in the Subject box. -
Page 43: Getting Help
To open the Help and Support Center: 1 Press the Help button (select models only) on your keyboard. 2 Choose HP Pavilion PC Help. instant support When you need assistance to solve a PC-related problem, use Instant Support (select models only). -
Page 44: Using Updates From Hp
Updates from HP (select models only) is an Internet-based service provided by HP to bring you important information about your PC: • Product notices • System updates • Tips • Special offers for your PC Messages arrive while you’re connected to the Internet and may display an alert or a notice on your desktop. -
Page 45: Re-Enabling Messages
When you re-enable the Updates from HP Service, the service runs whenever you are connected to the Internet, and you receive messages as they become available. To turn on the service: Double-click the Re-enable Updates from HP icon on the desktop. -
Page 46: Online Guides
online guides You can find online guides and information for your PC. To view online manuals for your PC: 1 Type the Support Web address from your Warranty & Support Guide into your 2 In the search box, type your product name and number (Pavilion 734n, for 3 Click the manuals item to see a list of manuals for your PC. -
Page 47: Working With Sound, Pictures, And Video
working with sound, pictures, and video using speakers Speakers are included with the monitor (select models only), or are sold separately. For details on connecting stereo speakers to the PC, see the quick setup poster. NOTE: (power button or power cord). Your PC supports only active (powered) speaker systems;... -
Page 48: Adjusting Speaker Volume
adjusting speaker volume Use the Volume icon on the taskbar to set speaker volume. Then you can adjust the volume using: • The volume knob or buttons on the keyboard (select models only). • The volume knob on the speakers (select models only). NOTE: Control Panel, click Sounds, Speech, and Audio Devices, if it is present, and then double-click Sounds and Audio Devices to open the Sounds and... -
Page 49: Configuring The Multi-Channel Sound Manager
Connect speaker plugs for: 4/4.1 2 Speaker Speaker Mode Mode Front speakers Front speakers Not used for Rear speakers speakers Not used for Not used for speakers speakers Configure the audio output for the multi-channel speaker system by performing the following procedure. -
Page 50: Using A Microphone
4 Click the option for the number of speakers to match your multi-channel speaker 5 Click OK. NOTE: to match the recorded DVD audio output. using a microphone Your PC comes with one microphone connector in the back of the PC. Some models have a second microphone connector in the front of the PC. -
Page 51: Adjusting Microphone Volume
6 Click the Advanced button in the Microphone column. If you do not see the Advanced button, select Options from the Recording Control window, and then click Advanced Controls. 7 Place a check in the Alternate Microphone check box. (This box may be labeled Mic2 Select or 1 Mic Boost.) 8 Click Close. -
Page 52: Working With Digital Images
Refer to “about the 7-In-1 memory card reader“ on page 48. using hp image zone HP Image Zone is an easy-to-use software program for managing your still photos, scanned images, and video clips. It provides all the tools you need for viewing, organizing, editing, printing, sharing, and protecting your digital images. - Page 53 My Pictures in the Start Menu will automatically open HP Image Zone unless you use this button to turn it off. For more information on using the HP Image Zone, click the Help link in the control area of the program window.
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Page 54: About The 7-In-1 Memory Card Reader
about the 7-in-1 memory card reader Digital cameras and other digital imaging devices use memory cards, or media, to store digital picture files. The optional 7-In-1 memory card reader (select models only) can read and can write to six types of memory cards and the IBM Microdrive disk drive. - Page 55 1 Insert the media into the card slot until it stops. The in-use light (A) on the card 2 The PC opens a window so you can use the media contents. You can copy files 3 When you are done, right-click the drive icon, select Eject, check that the in-use 4-slot memory card reader A In-use light B Upper left slot...
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Page 56: Using Your Cd, Dvd, And Diskette Drives
2-slot memory card reader A In-use light F Upper slot G Lower slot Card CompactFlash type I media CompactFlash type II media IBM Microdrive disk drive Secure Digital (SD) Memory Card MultiMediaCard (MMC) Memory Stick (MS) Memory Card SmartMedia (SM) Memory Card using your cd, dvd, and diskette drives your drive options... -
Page 57: Handling Cds/Dvds
handling cds/dvds To avoid damaging a disc, follow these guidelines: • Return the disc to the case when you are finished using it. • Handle the disc by its outside edges or center hole only. • Do not touch the unlabeled side of a disc or place the unlabeled side down on •... -
Page 58: Using The Combo Drive
4 Close the disc tray by: To remove a CD or DVD: 1 With the PC turned on, open the disc tray by pressing the Eject button. 2 Holding on to the disc edges or center hole only, lift the CD or DVD out of the 3 Place the disc in its case. -
Page 59: Using The Diskette (Floppy) Drive
using the diskette (floppy) drive The diskette (floppy) drive is available on select model PCs. If your PC does not already have a diskette drive, you cannot add one to the PC chassis as an internal drive. Instead, purchase an external USB diskette drive or other external storage device to suit your needs. -
Page 60: Playing Cds And Dvds With Windows Media Player
To play a music CD: 1 Insert the music CD into the drive. 2 To control the CD in the drive, click the CD tab at the top of the MusicMatch For more information on this software, click the Help menu in the MusicMatch Jukebox menu bar. -
Page 61: Playing Dvd Movies With The Intervideo Windvd Player
For more information on this software, refer to the online Help within the Windows Media Player: Click the Help menu in the Windows Media Player menu bar. If necessary, first display the menu bar by clicking the up-arrow icon in the upper left corner of the Windows Media Player window. - Page 62 You may want to start WinDVD and adjust the settings before inserting the disc and starting the movie. To start WinDVD without a disc in the drive: 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose Video. 4 Click InterVideo WinDVD Player.
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Page 63: Creating (Burning) Cds With Recordnow
If the country/region code locks, and you need help, contact Support. HP supports lawful use of technology and does not endorse or encourage For more information about recording CDs, refer to the Help menu in the The CD-RW or DVD Writer drive is available on select models only. -
Page 64: Creating A Music Cd
creating a music cd RecordNow! creates closed session music CDs, which means you must record all music files on one CD in one recording session. Music files can be recorded repeatedly on a rewriteable CD-RW disc, but all previously recorded files must be erased first. -
Page 65: Creating (Burning) Music Cds With Windows Media Player
(burning) music cds with windows media player HP supports lawful use of technology and does not endorse or encourage NOTE: the use of our products for purposes other than those permitted by national copyright law. Your PC has recording software called Windows Media Player. You copy or download music to the Windows Media Player Media Library and can then organize or copy the music files. -
Page 66: Creating (Burning) Dvds Using The Dvd Writer Drive
4 Click My Computer in the Other Places list and then double-click the disc 5 Insert a blank disc into the drive. 6 Click Write these files to CD in the CD Writing Tasks list. The CD Writing 7 Click Next. 8 Click Finish. -
Page 67: Connecting To A Tv Set
connecting to a tv set To use your TV as a PC screen: 1 Turn off the PC. 2 Connect the TV cable using one of the following arrangements, depending on A S-video cable B Back of PC C S-video jack A Composite video cable B Back of PC... -
Page 68: Viewing The Pc Image On Your Tv Screen
3 To have sound come from your TV instead of from your PC, plug an audio viewing the pc image on your tv screen NOTE: TV-out option. Some options and menus in this procedure may be different for your PC. 1 Make sure the video and audio cables are connected before you turn on the TV 2 Turn on the TV. -
Page 69: Disabling The Tv Option
disabling the tv option When you want to disconnect the TV from your PC, you may need to disable the TV option to return your PC display to its original resolution. 1 Right-click an empty area of the screen, and choose Properties. 2 Click the Settings tab. -
Page 70: Storing Cds, Dvds, Or Memory
storing cds, dvds, or memory To store CDs and DVDs, open the bay cover (figure A) and gently lift the two sections to form the spindle (figure B). You can store up to ten discs. To store memory cards, open the top cover and, if necessary, lower the two spindle sections (figure A). -
Page 71: Placing A Peripheral Device On The Multi-Storage Bay (Top)
3 Connect the data cable to the USB or FireWire (IEEE 1394) connector on the back of the PC. Plug the power cord for the peripheral device into a power outlet. placing a peripheral device on the multi-storage bay (top) To use the chassis top to place a peripheral device, do the following: 1 Open the bay cover (A). -
Page 72: Using The Optional Camera Station Pc Top
4 Connect the cables to the device and place it on top of the chassis (G). using the optional camera station pc top Your PC chassis may include the optional camera station feature. This feature lets you install a special bay cover on the PC chassis for using the DockSpot camera station (sold separately). - Page 73 1 Open the bay cover (A on page 64). Hold the cover on each side near the hinges, then lift the cover and slide it toward the back of the chassis (C on page 65). Gently lift it off. To make it easy to insert the cables during step 3, grasp the tab (T) and pull it out toward the front of the chassis (E on page 66).
- Page 74 5 Put the new cover on the cover hinges (P). Close the cover over the DockSpot. 6 Connect the DockSpot cables: 7 Insert the camera: Hold the camera over the camera cradle (R) with the viewer user’s guide • Plug the USB cable (K) into the back of the PC. •...
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Page 75: Taking Care Of Your Pc
PC power cord. using virus protection programs HP provides a virus-scanning software program to help protect your PC (select models only). A PC virus can destroy information on the hard disk drive. You can get a virus from infected files that you open from: •... -
Page 76: Increasing Available Hard Disk Drive Space
The virus-scanning program manufacturer provides free virus scan updates through your Internet connection for an initial period after your PC purchase. You can purchase a subscription service for updates after the initial free period expires. You should take the following precautions to protect your PC: •... -
Page 77: Emptying The Recycle Bin
viewing the amount of used and free disk space 1 Click Start on the taskbar. 2 Click Control Panel. 3 Click Performance and Maintenance, if it is present. 4 Double-click Administrative Tools. 5 Double-click Computer Management. The Computer Management window opens. -
Page 78: Removing Desktop Icons
removing desktop icons You can remove most desktop icons by either deleting them or moving them to an unused icons folder. Delete a desktop icon by right-clicking the icon and then selecting Delete. To move a desktop icon to the Unused Desktop Shortcuts folder: 1 Click Start. -
Page 79: Troubleshooting
troubleshooting For help on general and miscellaneous problems you may be experiencing with your PC, refer to the following pages for possible solutions. For more detailed information, press the Help button on your keyboard, or click Start on the taskbar and select Help and Support. - Page 80 audio Symptom Problem No sound is produced. Volume is muted. Volume is turned down. Speakers are turned off. Speaker cables are not properly connected. PC is in standby mode. A passive speaker system is being used. Headphones are plugged in. user’s guide Solution Press the Mute button on the keyboard to see if the mute...
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Page 81: Cd-Rom, Cd-Rw, Dvd-Rom, Or Dvd Writer Drive
cd-rom, cd-rw, dvd-rom, or dvd writer drive Symptom Problem CD-ROM, CD-RW, DVD- Disc is upside down in the ROM, or DVD+RW/+R drive tray. drive cannot read a disc or DVD drive takes longer to takes too long to start. start because it has to determine media type being played. -
Page 82: Diskette (Floppy) Drive (Select Models Only)
cd-rom, cd-rw, dvd-rom, or dvd writer drive (continued) Symptom Problem Cannot create (burn) a CD. Problem with disc. Problem with drive. Problem with PC operation. diskette (floppy) drive (select models only) Symptom Problem PC is unable to read the A non-formatted diskette has diskette (floppy disk). -
Page 83: Display (Monitor)
diskette (floppy) drive (select models only) (continued) Symptom Problem Diskette drive cannot save Diskette is full or the file is (write) information to the too big. diskette. Diskette is write-protected. File Save command was not properly executed. Diskette is damaged. Diskette is not formatted. -
Page 84: Hard Disk Drive
You may need an updated driver for Windows XP. Contact the device vendor directly for an update. For HP peripherals, visit the HP Web site. Refer to the Warranty & Support Guide for details. Ensure that the device is properly and securely connected and that the pins in the connector are not bent down. - Page 85 hardware installation (continued) Symptom Problem New device does not work. Cannot install new device driver. New or existing device does A hardware device conflict not work after installing a exists. new device. Solution You must be logged in as the computer administrator to install or uninstall a device driver.
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Page 86: Internet Access
internet access Symptom Problem Cannot connect to the Internet Service Provider Internet. (ISP) account is not set up properly. Modem is not set up properly. Web browser is not set up properly. Cannot automatically start You must log in to your ISP Internet programs. -
Page 87: Keyboard And Mouse
keyboard and mouse Symptom Problem Keyboard commands and Keyboard connector is not typing are not recognized properly connected. by the PC. Program in use has stopped responding to commands. Keyboard is damaged. Cursor will not move using The Num Lock key may the arrow keys on the be on. - Page 88 keyboard and mouse (continued) Symptom Problem Optical mouse does not The optical sensor uses the track cursor well. pattern of the surface to track the position of the cursor. Reflective surfaces, grooved surfaces, glass, or other see-through surfaces inhibit the ability of the sensor to track the cursor.
- Page 89 power Symptom Problem PC will not turn on PC is not securely connected and/or start. to an external power source. Monitor is not connected or is not on. Line voltage selection switch is not in the proper position for your country/region (115V/230V).
- Page 90 miscellaneous Symptom Problem PC date and time display is RTC (real-time clock) battery incorrect. may need to be replaced. Battery life is approximately 3–5 years. Printer has problems. Printer will not print correctly or at all. user’s guide Solution First, reset the date and time in your operating system by using the Control Panel.
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Page 91: Using Application Recovery And System Recovery
CDs or DVDs; see “creating recovery cds/dvds” on page 88. You should also make the HP PC Recovery Tools CD. This CD contains utilities that allow you to make changes to your hard disk drive, including removing the recovery partition. - Page 92 • Application and Driver Recovery If the problem with the PC seems to be • System Recovery Use the HP PC System Recovery program as a last resort Before using the HP PC System Recovery program or the HP Application Recovery program, use System Restore.
- Page 93 For the specific PC problem, try the method listed as #1, then #2, and then #3. Microsoft System Problem/Status Restore You installed a new application or device driver An application does not work A device driver does not work PC stops responding or does not work You replaced the...
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Page 94: Creating Recovery Cds/Dvds
creating recovery cds/dvds 1 You can recover (bring back) the operating system and programs that were 2 You recover the operating system and programs directly from your hard drive, A hard drive is a disk inside the computer that stores the operating system, programs, and data. -
Page 95: Using Recovery Cd-Dvd Creator
Make recovery CDs or DVDs for your PC by using the HP PC Recovery CD-DVD Creator program before you experience any problem. The recovery discs set is a complete image of the original PC hard disk drive contents and is matched to your PC model number. -
Page 96: Using The Recovery Tools Cd
Your PC allows you to create (burn) a Recovery Tools CD. After you make the HP PC Recovery Tools CD, you can use it to: • Read instructions to use each utility on the Recovery Tools CD. -
Page 97: Application Recovery
Not all models include the Application Recovery program. Perform steps 3 NOTE: through 5 of the following procedure. If HP Application Recovery appears in the folder, your PC includes the program. If an individual factory-installed application or driver accidentally gets erased or damaged, you can reinstall the software using the HP Application Recovery program (select models). -
Page 98: System Recovery
When other methods of repairing your system software (like System Restore or Application Recovery) fail, you may want to use the HP PC System Recovery program as a last resort to reinstall the software. When necessary, you can reinstall the operating system and the application software that was originally installed on the PC at the factory by using the System Recovery program. -
Page 99: Starting System Recovery If The Pc Is Not Responding
4 During the startup, do the following to enter the System Recovery program: When the blue screen with the HP Invent logo appears, press the F10 key on the keyboard. (You have only a few seconds to press the F10 key before the normal startup process continues.) - Page 100 to run system recovery program using recovery discs: 1 If the PC works, back up all data files that you want to save onto removable 2 Press the Eject button on the top disc drive, and wait for the tray to open. Insert 3 Turn off the PC: 4 Disconnect all peripheral devices from the PC except the monitor, the keyboard, 5 Press the On button to turn on the PC.
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Page 101: Index
48 using, 48 warning, 91 increasing, 70 customizing, 29 Eject, 51 E-Mail, 28 Help, 27 HP, 27 mouse, 19 mouse scroll wheel, 19 Mute, 28 Off. See turning off PC On, 10 Power, 10 Search, 28 special keys, 26... - Page 102 Web page, 34 HP Image Zone, 46 gallery, 46 tab definitions, 46 HP keyboard button, 27 HP Organize, 17 HP Picture Toolkit button, 27 hyperlink, defined, 32 indicators, keyboard, 26 installing software programs, 14 Instant Support, 37 Internet about, 31...
- Page 103 Easy Internet Sign-up, 33 finding an ISP, 32 keyboard button, 28 organizing destinations, 17 restricting content, 34 searching the, 34 signing up with an ISP, 32 Internet connection, high speed, 9 Internet Service Provider (ISP), defined, 31 InterVideo WinDVD Player, using, 55 keyboard customizing buttons, 29 features, 21, 22...
- Page 104 PC Help & Tools, 19 PC Recovery CD-DVD Creator program, 89 peripherals, 10 pictures, managing, 46 playing DVD movies, 55 pointer speed, adjusting, 21 power management settings, modifying, 13 Print button, not working, 81 printer problem problem resolution, troubleshooting, 73 product notices, 38 programs, uninstalling, 71 receiving e-mails, 35...
- Page 105 60 connecting a TV set, 61 disabling TV option, 63 viewing PC image on TV, 62 uninstalling software, 71 Updates from HP, using, 38 updating, system, 38 upgrading PC, 39 upgrading to V.92 modem features, 9 URL, defined, 32...