8 or Windows 8.1 operating system ..An introduction to Lenovo programs ..Using and understanding firewalls ..Locations....
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Safety and Warranty... Selecting a temporary startup device ..Lenovo Web site ... . Selecting or changing the startup device Lenovo Support Web site.
Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.
Never overload these devices. If power strips are used, the load should not exceed the power strip input rating. Consult an electrician for more information if you have questions about power loads, power requirements, and input ratings. ThinkCentre E73z User Guide...
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following: Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. viii ThinkCentre E73z User Guide...
Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs provided by Lenovo, and locations of connectors. Features This section introduces the computer features. The information covers a variety of models. To view the information about your specific model, do one of the following: •...
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• Windows Management Instrumentation (WMI) Windows Management Instrumentation is a set of extensions to the Windows Driver Model. It provides an operating system interface through which instrumented components provide information and notification. ThinkCentre E73z User Guide...
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The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.
Control Panel. The icon name displayed in the search result or Control Panel might be different from the program name. You can find the program by its program name or icon name as shown in the Lenovo programs available on the Windows 7 operating system table.
• On the Windows 8.1 operating system, press the Windows key to go to the Start screen. Click a Lenovo program to launch it. If you cannot find the program you need, click the arrow icon in the bottom-left corner of the screen to go to the Apps screen. Find the desired program in the apps list or search for it in the search box in the top-right corner of the screen.
• Lenovo Bluetooth Lock (Windows 7 and Windows 8.1) The Lenovo Bluetooth Lock program enables you to use a Bluetooth device (such as your smartphone) as a proximity-based unit for locking or unlocking your computer automatically. By detecting the distance...
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• Lenovo SHAREit (Windows 7, Windows 8, and Windows 8.1) The Lenovo SHAREit program provides a quick and easy way to share files and folders among computers, smartphones, tablets, or smart TVs with the Android or the Windows operating system installed. SHAREit uses any type of network or even no network at all to share files and folders.
Figure 1. Front connector, control, and indicator locations Integrated microphone Integrated camera indicator Integrated camera Power on indicator Internal speaker Card reader (available in some models) Headphone connector USB 3.0 connector (USB connector 2) Microphone connector USB 3.0 connector (USB connector 1) ThinkCentre E73z User Guide...
Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 9 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer.
Note: The frame stand is available only in some models. CAUTION: Make sure that the angle is at least 10° from the vertical position; otherwise, the computer might be unstable and tip over. Figure 3. Adjusting the frame stand ThinkCentre E73z User Guide...
Adjusting the monitor stand Your computer might come with a monitor stand that you can use to adjust the computer to your comfortable position. The following illustration shows that you can adjust the position of the computer at an angle of 5° to the front and 45°...
Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model label.
Lenovo provides a program that enables you to create recovery discs. For details about creating recovery discs, see “Creating recovery media” on page 40. Additionally, in case of a hard disk failure, you can order Product Recovery discs from the Lenovo Customer Support Center. For information about contacting the Customer Support Center, see Chapter 11 “Getting information, help, and service”...
If you close an active workspace, its representation does not display along the left edge of the screen. 2. Click the representation. – Using a touch screen: • Method 1 ThinkCentre E73z User Guide...
1. Swipe in and out on the left edge of the screen. Representations of all available workspaces are displayed along the left edge of the screen. 2. Tap the desired workspace. • Method 2 1. Swipe in from the left edge of the screen to navigate to the next available workspace. 2.
1. Move the pointer to the top-right or bottom-right corner of the screen to display the charms. 2. Click Search. 3. On the Apps screen, scroll to the right side, and click Control Panel in the Windows System section. ThinkCentre E73z User Guide...
– For Windows 8.1: 1. Click the arrow icon in the bottom-left corner of the screen to go to the Apps screen. 2. Scroll to the right side, and click Control Panel in the Windows System section. Using the keyboard Your computer comes with a standard keyboard.
Windows 8 or Windows 8.1 operating system, open Control Panel, and click Hardware and Sound. Note: For detailed information on how to open Control Panel on Windows 8 and Windows 8.1, see “Accessing Control Panel on the Windows 8 or Windows 8.1 operating system” on page 16 ThinkCentre E73z User Guide...
2. In the Sound section, click Adjust system volume. 3. Move the sliders up or down to raise or lower the volume of your computer. Using CDs and DVDs Your computer might have a DVD ROM drive or recordable DVD drive installed. DVD drives use industry-standard, 12 cm (4.75-inch) CD media or DVD media.
If your computer comes with a recordable DVD drive, you can use the drive to record CDs or DVDs. To record a CD or DVD, do one of the following: • On the Windows 7 operating system, you have either the Corel DVD MovieFactory Lenovo Edition program or the Power2Go program installed on your computer.
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Using the multi-touch feature The multi-touch feature enables you to use one or two fingers to interact with your computer. For example, you can zoom in, zoom out, scroll, or rotate on the touch screen with two fingers while browsing the Internet or reading or editing a document.
For more information about power cords, see “Power cords and power adapters” on page vi. Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology. Some technologies are already provided in your operating system. Others can be purchased through vendors.
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select one object with your keyboard, the object is highlighted. When you move the pointer to one object with your mouse, the introductory text of the object is displayed. To use on-screen notification, open Control Panel, click Ease of Access ➙ Ease of Access Center, and then click Use text or visual alternatives for sounds.
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Note: Setting too low of a resolution might prevent some items from fitting on the screen. For alternatives on increasing the size of text and other objects, see the following: • “Customizable text size” on page 26 • “Magnifier” on page 26 ThinkCentre E73z User Guide...
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• “Zoom” on page 26 Ease of Access keyboard shortcuts The following table contains keyboard shortcuts that can help make your computer easier to use. Keyboard shortcut Function Windows logo key + U Open the Ease of Access Center Right Shift for eight seconds Turn Filter Keys on or off Shift five times Turn Sticky Keys on or off...
When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you register your computer with Lenovo, you will receive quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.
The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 6.
Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. Notes: • Use only computer parts provided by Lenovo. • When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.
4. Remove the USB dongle from the keyboard compartment or from the wireless mouse compartment and connect it to an available USB connectors on the computer. See “Replacing the wireless mouse” on page 35. 5. Close the compartment cover. The keyboard is ready for use. ThinkCentre E73z User Guide...
Replacing the wireless mouse To replace the wireless mouse, do the following: 1. Disconnect the USB dongle from your computer. Then, take away your failing wireless mouse. 2. Remove the new wireless mouse from the package. 3. Press the battery compartment release button. Figure 9.
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8. Switch on the power button on the bottom of the wireless mouse, and then it is ready to use. Figure 14. Pushing the power switch on Notes: • The green LED indicates that the mouse is ready for use. • The flashing amber LED indicates a low battery power level. ThinkCentre E73z User Guide...
• Disconnect the USB dongle from your computer and store it in the wireless mouse compartment or in the wireless keyboard compartment. Obtaining device drivers You can obtain device drivers that are not preinstalled in your operating system at http://www.lenovo.com/support. Installation instructions are provided in readme files with the device-driver files. Chapter 5 Installing or replacing hardware...
Recovery program or the Product Recovery program installed. If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following: a.
Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.
1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.
This section provides instructions on how to create a rescue medium. To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Reinstalling preinstalled applications This section provides instructions on how to reinstall preinstalled applications. To reinstall the selected applications preinstalled on your Lenovo computer, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory. 3. Open the apps folder. Within the apps folder, there are several subfolders named for various applications installed in your computer.
• To reinstall most commercially available programs in your system, see Microsoft Windows help system for more information. • To reinstall selected application programs that came preinstalled from Lenovo, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory.
Recovery information for the Windows 8 or Windows 8.1 operating system This section provides information about the recovery solutions provided on computers preinstalled with the Windows 8 or Windows 8.1 operating system. Refreshing your computer If your computer does not perform well and the problem might be caused by a recently installed program, you can refresh your computer without losing your personal files or changing your settings.
Note: Ensure that your computer is connected to ac power during the recovery process. For more details about the recovery solutions provided on computers preinstalled with the Windows 8 or Windows 8.1 operating system, refer to the help information system of the Windows 8 or Windows 8.1 operating system. ThinkCentre E73z User Guide...
• If the Hard Disk Password is forgotten, there is no way to reset the password or recover data from the hard disk drive. Setting, changing, and deleting a password To set, change, or delete a password, do the following: 1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 47. ThinkCentre E73z User Guide...
2. From the Setup Utility program main menu, select Security. 3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password. 4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can be any combination of up to 64 alphabetic and numeric characters.
51. Enabling ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go http://www.lenovo.com/ecodeclaration You can enable ErP LPS compliance mode in the Setup Utility program to reduce the consumption of electricity when your computer is off or in sleep mode.
Exiting the Setup Utility program After you finish viewing or changing settings, press Esc to return to the Setup Utility program main menu. You might have to press Esc several times. Do one of the following: • If you want to save the new settings, press F10 to save changes and exit the Setup Utility program. •...
Utility program by starting your computer with a system-program-update disc or running a special update program from your operating system. Lenovo might make changes and enhancements to the POST and BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com. Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files.
Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1.
“Using System Update” on page 56 Getting the latest device drivers for your computer Note: Lenovo makes constant improvements to its Web sites. The contents on the Web page are subject to change without notice, including the contents referenced in the following procedure.
To open the System Update program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 4 or “Accessing Lenovo programs on the Windows 8 or Windows 8.1 operating system” on page 5. If the System Update program is not currently installed on your computer, you can download it from the Lenovo Support Web site at http://www.lenovo.com/support.
Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation. CAUTION: Be sure to turn off the computer and monitor power switches before cleaning the computer and monitor screen. Computer Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer.
A log book can help you or a Lenovo technician determine if a problem is related to change in hardware, change in software, or some other action that might have taken place.
Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the Safety, Warranty, and Setup Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone. Symptom...
See Chapter 11 “Getting information, help, and service” on page 77 for more information. • If you are unable to run the diagnostic program, contact the Lenovo Customer Support Center. See Chapter 11 “Getting information, help, and service” on page 77 for more information.
If the symptom your computer is experiencing occurred immediately after you installed a new hardware option or new software, do the following before referring to the troubleshooting information: 1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware option, make sure you review and follow the electrical safety information provided with your computer.
Refer to the documentation that comes with the application or game for instructions on setting sound-card settings. • If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 77.
Note that on some models the startup sequence is permanently set and cannot be changed. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 77.
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• Close any open files, turn off the computer, and then restart the computer. • Try a lower screen resolution or color depth. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 77.
• On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 77.
See “Enabling or disabling a device” on page 49. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 77.
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If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 77.
• “A wireless WAN problem” on page 70 • “Bluetooth problem” on page 71 For more information, see “Help and Support” on page 77. Ethernet problems For Ethernet problems, select your symptom from the following list: ThinkCentre E73z User Guide...
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• “Your computer cannot connect to the network” on page 69 • “The adapter stops working for no apparent reason” on page 70 • “If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection fails or errors occur”...
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• Check Network Name (SSID), and your encryption information. Use Access Connections to verify this case-sensitive information. For more information about the network problems, see “Networking problems” on page 68. A wireless WAN problem Message: Unauthorized WAN card is plugged in - Power off and remove the WAN card. ThinkCentre E73z User Guide...
If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 77.
• Verify that the option and any required device drivers are installed correctly. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 77.
Note: For detailed information on how to open Control Panel on Windows 8 and Windows 8.1, see “Accessing Control Panel on the Windows 8 or Windows 8.1 operating system” on page 16. 2. Click Programs. 3. Click Turn Windows features on or off. 4.
• Make sure that the serial-connector adapter, if you added one, is properly installed and firmly seated. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 77.
Actions: • Most software programs have built-in help systems that provide instructions for most tasks. If you are having difficulty performing a specific task within a software program, refer to the help system for that program. Help systems are typically accessible from a menu or button in the program, and frequently from the F1 key.
If these actions do not correct the problem, run the Lenovo Solution Center program to test the USB connector. If the USB device came with its own diagnostics, run those diagnostics against the USB device. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 77.
You can use the information in this section to access useful resources relating to your computing needs. Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.
Most computers come with a diagnostic program that help you identify hardware problems. You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at: http://www.lenovo.com/support...
Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery The ThinkCentre logo ThinkCentre ThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies.
• Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
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Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/UserManuals.
Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo. If you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow their instructions.
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Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/recycling Appendix C. WEEE and recycling information...
(RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).
For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 4.