Page 1: User Guide
HP ProLiant DL385 Server User Guide March 2005 (Second Edition) Part Number 376536-002...
Page 2 Part Number 376536-002 Audience assumptions This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Page 3: Table Of Contents
Battery-backed write cache LED statuses... 32 Server operations Powering up the server... 35 Powering down the server... 35 Extending the server from the rack ... 37 Removing the access panel ... 38 Installing the access panel... 39 Accessing the product rear panel ... 39 Cable management arm with left-hand swing ...
Page 4 HP ProLiant DL385 Server User Guide Front fan bracket ... 43 Server setup Optional installation services ... 45 Rack planning resources ... 46 Optimum environment ... 46 Space and airflow requirements... 46 Temperature requirements ... 48 Power requirements ... 48 Electrical grounding requirements...
Page 5 HP ROM-Based Setup Utility ... 105 Array Configuration Utility ... 108 Option ROM Configuration for Arrays ... 108 HP ProLiant Essentials Rapid Deployment Pack ... 109 Re-entering the server serial number and product ID ... 109 Management tools ... 110 Automatic Server Recovery...
Page 6 HP ProLiant DL385 Server User Guide HP Systems Insight Manager... 113 Redundant ROM support... 114 System maintenance menu ... 115 iLO ROM-Based Setup Utility ... 116 USB support ... 117 Diagnostic tools ... 117 Survey Utility ... 118 Array Diagnostic Utility ... 118 HP Insight Diagnostics ...
Page 7 Power cord statement for Japan ... 162 Server specifications Server specifications ... 163 Environmental specifications ... 164 Technical support Related documents ... 165 Before you contact HP ... 165 HP contact information ... 165 Customer self repair ... 166 Acronyms and abbreviations Index Contents...
Page 9: Server Component Identification
Server component identification In this section Front panel components...10 Front panel LEDs and buttons ...11 Rear panel components...12 Rear panel LEDs and buttons ...13 System board components ...14 SCSI backplane components ...18 SAS backplane components ...19 System board LEDs ...20...
Page 10: Front Panel Components
HP ProLiant DL385 Server User Guide Front panel components Item SCSI model (top) Hard drive bays USB port Bay for tape drive or hard drive with tape drive blank Diskette drive bay DVD/CD-ROM drive SAS model (bottom) Hard drive bays USB port —...
Page 11: Front Panel Leds And Buttons
Internal health LED External health LED (power supply) NIC 1 link/activity LED NIC 2 link/activity LED Server component identification Status Green = Normal Amber (flashing) = System degraded. Refer to system board LEDs to identify component in degraded state. Red (flashing) = System critical. Refer to system board LEDs to identify component in critical state.
Page 12: Rear Panel Components
HP ProLiant DL385 Server User Guide Item Description UID LED button Power On/Standby button/system power LED Rear panel components Item Description PCI-X expansion slot 1, 64 bit/100 MHz, Bus A PCI-X expansion slot 2, 64 bit/100 MHz, Bus A PCI-X expansion slot 3, 64 bit/133 MHz, Bus B...
Page 13: Rear Panel Leds And Buttons
USB connectors (2) Video connector Rear panel LEDs and buttons Item Description RJ-45 activity LED RJ-45 link LED Server component identification Status Color Green On or flashing = Network activity Off = No network activity Green On = Linked to network...
Page 14: System Board Components
HP ProLiant DL385 Server User Guide Item Description UID LED button Power supply LED System board components Item Description Smart Array 6i Cache Module option PPM for processor 1 NMI header Status Color Blue On = Activated Flashing = System remotely managed...
Page 15: System Maintenance Switch
PPM for processor 2 DIMM slots (1-4) Fan connector Fan connector Processor socket 1 *This feature applies only to SCSI models. System maintenance switch Position Server component identification Default Function Off = iLO security is enabled. On = iLO security is disabled.
Page 16: Nmi Jumper
HP ProLiant DL385 Server User Guide Position When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM. configuration information. Be sure to properly configure the server or data loss could occur.
Page 17: Dimm Slots
DIMM slots are numbered sequentially (1 through 8) and the paired banks are identified by the letters A, B, C, and D. Item Description DIMM slot 1A DIMM slot 2A DIMM slot 3B DIMM slot 4B DIMM slot 5C DIMM slot 6C DIMM slot 7D DIMM slot 8D Server component identification...
Page 18: Scsi Backplane Components
HP ProLiant DL385 Server User Guide SCSI backplane components Item Description Power button/LED connector SCSI connector (port 2) DVD/CD-ROM drive connector SCSI connector (port 1) Diskette drive connector Power connector USB connector Diskette drive system connector SCSI connector (used with a jumper cable in simplex...
Page 19: Sas Backplane Components
SAS backplane components Item Description Power button/ LED connector DVD/CD-ROM drive connector DVD/CD-ROM drive system connector SAS connector Diskette drive system connector Diskette drive connector SAS connector Power connector USB connector Server component identification...
Page 20: System Board Leds
HP ProLiant DL385 Server User Guide System board LEDs Item LED Description Power good Riser interlock PPM 1 failure System overtemperature Processor 2 overtemperature Processor 2 failure Auxiliary power good Status Green = Normal Off = Power failure Amber = PCI riser cage not seated...
Page 21 Amber = Processor failure Off = Normal Processor 1 Amber = Cautionary or critical temperature overtemperature level detected Off = Temperature OK SCSI failure* Amber = SCSI interface failure Off = Normal *This feature applies only to SCSI models. Server component identification...
Page 22: System Leds And Internal Health Led Combinations
LEDs and the internal health LED indicate system status. The front panel health LEDs indicate only the current hardware status. In some situations, HP SIM ("HP Systems Insight Manager" on page 113) may report server status differently than the health LEDs because the software tracks more system attributes.
Page 23: Scsi Backplane Leds
SCSI backplane LEDs Item LED Description SCSI configuration SCSI configuration error Server component identification Status Redundant fan has failed. The minimum fan requirements are not being met. One or more fans have failed or are missing. SCSI cabling or terminator configuration is incorrect for SCSI backplane.
Page 24: Hot-Plug Scsi Hard Drive Leds
HP ProLiant DL385 Server User Guide Hot-plug SCSI hard drive LEDs Item LED description Activity status Online status Fault status Status On = Drive activity Flashing = High activity on the drive or drive is being configured as part of an array.
Page 25: Hot-Plug Scsi Hard Drive Led Combinations
Either (1) the drive is part of an array being selected by an array configuration utility; (2) Drive Identification has been selected in HP SIM; or (3) drive firmware is being updated. The drive has failed and has been placed offline.
Page 26: Hot-Plug Sas Hard Drive Leds
HP ProLiant DL385 Server User Guide Hot-plug SAS hard drive LEDs Item Description Online LED (green) Fault/UID LED (amber/blue) Hot-plug SAS hard drive LED combinations Online/Activity Fault/UID LED LED (green) (amber/blue) On, off, or Alternating amber flashing and blue On, off, or...
Page 27 Steadily amber Amber, flashing regularly (1 Hz) Server component identification Interpretation Do not remove the drive. Removing a drive may terminate the current operation and cause data loss. The drive is part of an array that is undergoing capacity expansion or stripe migration, but a predictive failure alert has been received for this drive.
Page 28: Pci Riser Cage Led
HP ProLiant DL385 Server User Guide PCI riser cage LED boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. Status On = AC power connected Off = AC power disconnected...
Page 29: Remote Management Connector
RILOE II option. For more information, refer to "SAS RILOE II Cabling ("RILOE cabling (SAS)" on page 89)," "SCSI RILOE II Cabling ("RILOE cabling (SCSI)" on page 101)," or the Remote Insight Lights-Out Edition II User Guide on the Documentation CD. Identifying hot-plug fans Server component identification...
Page 30: Hot-Plug Fan Led
HP ProLiant DL385 Server User Guide Item Description Fan 1 Fan 2 Fan 3 Fan 4 Fan 5 Fan 6 Fan 7 Fan 8 Hot-plug fan LED Status Green = Operating normally Amber = Failed Off = No power Configuration...
Page 31: Power Converter Module Led
Server component identification Power converter module LED Status Amber = Failed Off = Operating normally...
Page 32: Battery-Backed Write Cache Leds
HP ProLiant DL385 Server User Guide Battery-backed write cache LEDs NOTE: This feature applies only to SCSI models. Item LED color Amber Green For LED status information, refer to "Battery-backed write cache LED statuses (on page 32)." Battery-backed write cache LED statuses NOTE: This feature applies only to SCSI models.
Page 33 Server status Server is off and is in data retention mode Server component identification LED status Battery module status Amber = On A short exists in the connection of one or more of the three button cells within the battery module.
Page 35: Server Operations
2. Shut down the operating system as directed by the operating system documentation. 3. If the server is installed in a rack, press the UID LED button on the front panel (1). Blue LEDs illuminate on the front and rear panels of the server.
Page 36 4. Press the Power On/Standby button to place the server in standby mode (2). When the server activates standby power mode, the system power LED changes to amber. 5. If the server is installed in a rack, locate the server by identifying the illuminated rear UID LED button. 6. Disconnect the power cords.
Page 37: Extending The Server From The Rack
Extending the server from the rack 1. Pull down the quick release levers on each side of the server to release the server from the rack. 2. Extend the server on the rack rails until the server rail-release latches engage.
Page 38: Removing The Access Panel
1. Power down the server if performing a non-hot-plug installation or maintenance procedure ("Powering down the server" on page 35). 2. Extend the server from the rack, if applicable ("Extending the server from the rack" on page 37). 3. Lift up on the hood latch handle and remove the access panel.
Page 39: Installing The Access Panel
Installing the access panel 1. Place the access panel on top of the server with the hood latch open. Allow the panel to extend past the rear of the server approximately 1.25 cm (0.5 in). 2. Push down on the hood latch. The access panel slides to a closed position.
Page 40: Removing The Pci Riser Cage
PCI riser cage. 1. Power down the server ("Powering down the server" on page 35). 2. Extend the server from the rack, if applicable ("Extending the server from the rack" on page 37). 3. Remove the access panel.
Page 41: Installing The Pci Riser Cage
Installing the PCI riser cage boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. CAUTION: If a RILOE board is installed in the riser cage, the...
Page 42 HP ProLiant DL385 Server User Guide 1. Align the PCI riser cage with the chassis and slide it into place. 2. Tighten the thumbscrews to secure the PCI riser cage: a. Lift the thumbscrew knobs. b. Turn the thumbscrews clockwise while pressing down, until tightened.
Page 43: Front Fan Bracket
Front fan bracket To remove the component: 1. Power down the server ("Powering down the server" on page 35). 2. Extend or remove the server from the rack ("Extending the server from the rack" on page 37). 3. Remove the access panel.
Page 45: Server Setup
Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.
Page 46: Rack Planning Resources
For more information on Care Packs, refer to the HP website (http://www.hp.com/hps/carepack/servers/cp_proliant.html). Rack planning resources The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks. For more information on the content of each resource, refer to the rack resource kit documentation.
Page 47 Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack or row of racks. HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.
Page 48: Temperature Requirements
To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated, climate-controlled environment. The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F). when installing third-party options: •...
Page 49: Electrical Grounding Requirements
Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug.
Page 50: Rack Warnings
HP ProLiant DL385 Server User Guide Rack warnings damage to the equipment, be sure that: • The leveling jacks are extended to the floor. • The full weight of the rack rests on the leveling jacks. • The stabilizing feet are attached to the rack if it is a single-rack installation.
Page 51: Identifying The Contents Of The Server Shipping Carton
Unpack the server shipping carton and locate the materials and documentation necessary for installing the server. All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server. The contents of the server shipping carton include: •...
Page 52: Installing Hardware Options
Install the heaviest item first, and continue to populate the rack from the bottom to the top. 1. Install the server into the rack. Refer to the installation instructions that ship with the 2U Quick Deploy Rail System for more information.
Page 53 RILOE II board. The standard video connector on the server rear panel is not used when the RILOE II board is installed. For more information, refer to the HP Remote Insight Lights-Out Edition II User Guide. Item Description...
Page 54 HP ProLiant DL385 Server User Guide Item Description USB connectors (2) Video connector 4. Connect the power cord to the back of the server. 5. If you chose not to install the cable management arm, install the power cord anchor to the server.
Page 55: Powering Up And Configuring The Server
Powering up and configuring the server To power up the server, press the Power On/Standby button. While the server boots, RBSU and the ORCA utility are automatically configured to prepare the server for operating system installation. WARNING: To reduce the risk of electric shock or damage...
Page 56: Installing The Operating System
For information on using these installation paths, refer to the SmartStart installation poster in the HP ProLiant Essentials Foundation Pack, included with the server. Registering the server To register a server, refer to the registration card in the HP ProLiant Essentials Foundation Pack or the HP Registration website (http://register.hp.com).
Page 57: Hardware Options Installation
Improper grounding can cause electrostatic discharge..64 ...68 ...77...
Page 58: Processor Option
PPM is missing. To install a processor: 1. Power down the server ("Powering down the server" on page 35). 2. Extend the server from the rack, if applicable ("Extending the server from the rack" on page 37). 3. Remove the access panel.
Page 59 4. Remove the air baffle. 5. Unlock the processor retaining bracket. 6. Open the processor retaining bracket. 7. Release the processor locking lever. CAUTION: Failure to completely open the processor locking lever prevents the processor from seating during installation, leading to hardware damage.
Page 60 HP ProLiant DL385 Server User Guide to the equipment, be sure to align the processor pins with the corresponding holes in the socket. 8. Install the processor. IMPORTANT: The key on the processor must be aligned with the keyed corner of the processor socket.
Page 61 Hardware options installation 11. Install the heatsink. 12. Close the processor retaining bracket. 13. Open the latches on the corresponding PPM slot.
Page 62: Memory Options
DIMMs. The server supports up to 16 GB of memory using eight 2-GB DIMMs. NOTE: The server is set to Advanced ECC Support. For more information, refer to "HP ROM-Based Setup Utility (on page 105)" or the HP Rom-Based Setup Utility User Guide located on the Documentation NOTE: PC2 memory, also known as DDR2 SDRAM, is not supported.
Page 63: Installing Dimms
Installing DIMMs 1. Power down the server ("Powering down the server" on page 35). 2. Extend the server from the rack, if applicable ("Extending the server from the rack" on page 37). 3. Remove the access panel.
Page 64: Hot-Plug Scsi Hard Drive Options
HP ProLiant DL385 Server User Guide 5. Install the DIMM. 6. Install the access panel ("Installing the access panel" on page 39). Hot-plug SCSI hard drive options When adding SCSI hard drives to the server, observe the following general guidelines: •...
Page 65: Scsi Ids
The SCSI IDs for both simplex and duplex configurations are illustrated. Always populate hard drive bays starting with the lowest SCSI ID. Removing a SCSI hard drive blank do not operate the server unless all bays are populated with either a component or a blank. Hardware options installation...
Page 66: Installing A Hot-Plug Scsi Hard Drive
HP ProLiant DL385 Server User Guide NOTE: The server ships standard with five hard drive blanks. Installing a hot-plug SCSI hard drive resides on the drive you are replacing or if you are replacing the only drive in the server.
Page 67: Removing A Hot-Plug Scsi Hard Drive
1. Determine the status of the hard drive from the hot-plug hard drive LEDs ("Hot-plug SCSI hard drive LED combinations"...
Page 68: Power Supply Blank
HP ProLiant DL385 Server User Guide Power supply blank Loosen the thumbscrew that secures the redundant power supply blank, and then pull the blank from the back of the server. Hot-plug SAS hard drive options When adding hard drives to the server, observe the following general guidelines: •...
Page 69: Installing A Hot-Plug Sas Hard Drive
Hardware options installation Installing a hot-plug SAS hard drive 1. Remove the SAS hard drive blank. 2. Prepare the SAS hard drive.
Page 70: Removing A Hot-Plug Sas Hard Drive
(on page 26). Removing a hot-plug SAS hard drive do not operate the server unless all bays are populated with either a component or a blank. 1. Determine the status of the hard drive from the hot-plug SAS hard drive LED combinations (on page 26).
Page 71: Installing A Diskette Drive
SAS model server. 1. Power down the server ("Powering down the server" on page 35). 2. Extend the server from the rack, if applicable ("Extending the server from the rack" on page 37). 3. Remove the access panel.
Page 72 HP ProLiant DL385 Server User Guide 4. Remove the protective cover on the server bezel from the front of the diskette drive bay. 5. Slide the diskette drive into the diskette drive bay. 6. Tighten the thumbscrew. 7. Secure the diskette drive cable to the diskette drive cable connector on the SCSI backplane board or SAS backplane board.
Page 73: Hot-Plug Tape Drive Option
Hardware options installation Hot-plug tape drive option NOTE: This feature applies only to SCSI models. 1. Remove the existing hard drive blank or hard drive from the upper-left drive bay. 2. Reach underneath and squeeze the middle of the tape drive blank (1). 3.
Page 74: Redundant Hot-Plug Fans
The server supports variable fan speeds to allow the speed of all fans to increase if the temperature in any area increases. The fans will run at minimum speed until a temperature change requires a fan speed increase to cool the server.
Page 75: Hot-Plug Fan Installation Requirements
– With the health driver loaded and thermal shutdown disabled in RBSU, the server performs an immediate shutdown if it detects a critical temperature level. – Without the health driver loaded, the server performs an immediate shutdown if it detects a critical temperature level.
Page 76: Identifying Hot-Plug Fans
Installing redundant hot-plug fans For information on hot-plug fan locations, refer to "Identifying Hot-Plug Fans (on page 29)." 1. Extend the server from the rack, if applicable ("Extending the server from the rack" on page 37). 2. Remove the access panel.
Page 77: Battery-Backed Write Cache Option
surface is contacted. Use caution while performing hot-plug procedures. 3. Install the fan. 4. Be sure that the fan LED is green ("Hot-plug fan LED" on page 30). 5. Install the access panel ("Installing the access panel" on page 39). 6.
Page 78 To install the BBWC: 1. Power down the server ("Powering down the server" on page 35). 2. Extend the server from the rack, if applicable ("Extending the server from the rack" on page 37). 3. Remove the access panel.
Page 79 9. Install the PCI riser cage ("Installing the PCI riser cage" on page 41). 10. Install the front fan bracket ("Front fan bracket" on page 43). 11. Install the access panel ("Installing the access panel" on page 39). 12. Power up the server ("Powering up the server" on page 35).
Page 80: Redundant Hot-Plug Ac Power Supply Option
Refer to the option documentation for more information. Redundant hot-plug AC power supply option do not operate the server unless all bays are populated with either a component or a blank. 1. Access the product rear panel ("Accessing the product rear panel" on page 39).
Page 81: Expansion Board Options
SAS model server. The server supports PCI and PCI-X expansion boards. For instructions on installing a RILOE II board, refer to the HP Remote Insight Lights-Out Edition II User Guide on the Documentation CD. IMPORTANT: The optional RILOE II board can be installed only in slot 3.
Page 82 HP ProLiant DL385 Server User Guide 4. Open the PCI riser cage door. do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed. 5. Perform one of the following: a. If you are installing an expansion board in slot 1 or 2, remove the expansion slot cover.
Page 83 Hardware options installation – Remove the PCI riser cage ("Removing the PCI riser cage" on page 40). – Remove the expansion slot cover. 6. Unlock the PCI retaining clip.
Page 84 HP ProLiant DL385 Server User Guide 7. Install the expansion board. 8. Lock the PCI retaining clip. 9. Install the PCI riser cage ("Installing the PCI riser cage" on page 41) if you installed the expansion board in slot 3.
Page 85: Server Cabling
This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. For information on cabling the optional RILOE II board, refer to the HP Remote Insight Lights-Out Edition II User Guide on the Documentation CD.
Page 86: Sas Hard Drive Cabling
HP ProLiant DL385 Server User Guide SAS hard drive cabling The HP ProLiant DL385 Server SAS model uses a serial attached SCSI bus to connect SAS hard drives on a SAS backplane to a PCI SAS controller. In a SAS environment, each hard drive has a direct connection to the SAS controller.
Page 87: Usb Cabling
USB cabling The USB cable connects the front panel USB connector to the SAS backplane. DVD/CD-ROM drive cabling Item Cable Description DVD/CD-ROM drive cable DVD/CD-ROM drive system cable Server cabling...
Page 88: Diskette Drive Cabling
HP ProLiant DL385 Server User Guide Diskette drive cabling Item Cable Description Diskette drive cable Diskette drive system cable...
Page 89: Power Button/Led Cabling
The power button/LED cable connects the power button/LED board to the SAS backplane. RILOE cabling (SAS) The 30-pin Remote Insight cable ships with the RILOE II cable kit. For more information, refer to the Remote Insight Lights-Out Edition II User Guide on the Documentation CD. Server cabling...
Page 90: Internal Power Cabling
HP ProLiant DL385 Server User Guide Internal power cabling Item Description System power cable Power supply signal cable SAS power cable SCSI model cabling List of topics: Embedded simplex SCSI cabling Embedded duplex SCSI cabling PCI simplex SCSI cabling ...93 PCI duplex SCSI cabling...94...
Page 91: Embedded Simplex Scsi Cabling
Embedded simplex SCSI cabling In the embedded simplex cabling configuration, the embedded Smart Array 6i Controller controls up to six hard drives through one SCSI bus. The server ships standard with this configuration. NOTE: The short SCSI cables are identical.
Page 92: Embedded Duplex Scsi Cabling
HP ProLiant DL385 Server User Guide Embedded duplex SCSI cabling In the embedded duplex cabling configuration, the embedded Smart Array 6i Controller controls up to six hard drives through two SCSI buses: one bus with up to two drives and the other bus with up to four drives.
Page 93: Pci Simplex Scsi Cabling
NOTE: Optional SCSI terminator board and optional long SCSI cables are available in the SCSI Configuration Option Kit. Item Component description Optional long SCSI cable Short SCSI cable used to jumper the two SCSI buses together Server cabling SCSI IDs managed 0, 1, 2, 3, 4, 5...
Page 94: Pci Duplex Scsi Cabling
HP ProLiant DL385 Server User Guide PCI duplex SCSI cabling In the PCI duplex cabling configuration, an optional PCI array controller controls up to six hard drives through two SCSI buses: one bus with up to two drives and one bus with up to four drives.
Page 95 NOTE: Optional SCSI terminator board and optional long SCSI cables are available in the SCSI Configuration Option Kit. Item Component description Optional long SCSI cable Short SCSI cable Optional terminator board Server cabling SCSI IDs managed 0, 1 2, 3, 4, 5...
Page 96: Installing The Scsi Terminator Board
Installing the SCSI terminator board 1. Power down the server ("Powering down the server" on page 35). 2. Extend or remove the server from the rack ("Extending the server from the rack" on page 37). 3. Remove the access panel.
Page 97: Removing The Scsi Terminator Board
Removing the SCSI terminator board 1. Power down the server ("Powering down the server" on page 35). 2. Extend or remove the server from the rack ("Extending the server from the rack" on page 37). 3. Remove the access panel.
Page 98: Usb Cabling
HP ProLiant DL385 Server User Guide 5. Remove the SCSI terminator board. USB cabling The USB cable connects the front panel USB connector to the SCSI backplane.
Page 99: Dvd/Cd-Rom Drive Cabling
DVD/CD-ROM drive cabling Item Cable description DVD/CD-ROM drive cable DVD/CD-ROM drive system cable Diskette drive cabling Server cabling...
Page 100: Power Button/Led Cabling
HP ProLiant DL385 Server User Guide Item Cable description Diskette drive cable Diskette drive system cable Power button/LED cabling The power button/LED cable connects the power button/LED board to the SCSI backplane.
Page 101: Riloe Cabling (Scsi)
RILOE cabling (SCSI) The 30-pin Remote Insight cable ships with the RILOE II cable kit. For more information, refer to the Remote Insight Lights-Out Edition II User Guide on the Documentation CD. Internal power cabling Server cabling...
Page 102 HP ProLiant DL385 Server User Guide Item Description System power cable Power supply signal cable SCSI power cable...
Page 103: Server Software And Configuration Utilities
SmartStart is a collection of software that optimizes single-server setup, providing a simple and consistent way to deploy server configuration. SmartStart has been tested on many ProLiant server products, resulting in proven, reliable configurations. SmartStart assists the deployment process by performing a wide range of configuration activities, including: •...
Page 104 Enabling access to the Array Configuration Utility (on page 108), Array Diagnostic Utility (on page 118), and Erase Utility (on page 112) SmartStart is included in the HP ProLiant Essentials Foundation Pack. For more information about SmartStart software, refer to the HP ProLiant Essentials Foundation Pack or the HP website (http://www.hp.com/servers/smartstart).
Page 105: Rom-Based Enhancements Overview
This file can then be deployed across multiple servers with similar hardware and software components. For more information, refer to the SmartStart Scripting Toolkit User Guide on the HP website (http://h18004.www1.hp.com/products/servers/management/toolkit/documentatio n.html).
Page 106 • Configuring memory options • Language selection For more information on RBSU, refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/servers/smartstart). Using RBSU The first time you power up the server, the system prompts you to enter RBSU and select a language.
Page 107 RBSU by pressing the F9 key when prompted. After the settings are selected, exit RBSU and allow the server to reboot automatically. For more information, refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/servers/smartstart).
Page 108: Array Configuration Utility
Internet Explorer 5.5 (with Service Pack 1) or later. For Linux servers, refer to the README.TXT file for additional browser and support information. For more information, refer to the HP Array Configuration Utility User Guide on the Documentation CD or the HP website (http://www.hp.com).
Page 109: Hp Proliant Essentials Rapid Deployment Pack
It enables you to perform imaging or scripting functions and maintain software images. For more information about the RDP, refer to the HP ProLiant Essentials Rapid Deployment Pack CD or refer to the HP website (http://www.hp.com/servers/rdp).
Page 110: Management Tools
ASR increases server availability by restarting the server within a specified time after a system hang or shutdown. At the same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system.
Page 111: Rompaq Utility
Automatically checks for hardware, firmware, and operating system dependencies, and installs only the correct ROM upgrades required by each target server To download the tool and for more information, refer to the HP website (http://h18000.www1.hp.com/support/files/index.html). Server software and configuration utilities...
Page 112: Integrated Lights-Out Technology
Access advanced troubleshooting features through the iLO interface. • Diagnose iLO using HP SIM through a web browser and SNMP alerting. For more information about iLO features, refer to the Integrated Lights-Out User Guide on the Documentation CD or on the HP website (http://www.hp.com/servers/lights-out).
Page 113: Storageworks Library And Tape Tools
Management Agents. For additional information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP website (http://www.hp.com/servers/manage). HP Systems Insight Manager...
Page 114: Redundant Rom Support
HP ProLiant DL385 Server User Guide For additional information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP SIM website (http://www.hp.com/go/hpsim). Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant ROM support.
Page 115: System Maintenance Menu
From the menu, you can select from the following utilities that are embedded in the system ROM: • The ROM-Based Setup Utility ("HP ROM-Based Setup Utility" on page 105) performs a wide range of configuration activities, including configuring system devices and selecting operating systems and boot controllers.
Page 116: Ilo Rom-Based Setup Utility
Based Setup Utility User Guide on the Documentation CD. iLO ROM-Based Setup Utility HP recommends using iLO RBSU to configure and set up iLO. iLO RBSU is designed to assist you with setting up iLO on a network; it is not intended for continued administration.
Page 117: Usb Support
POST • RBSU • Diagnostics • • Environments which do not support USB natively For more information on ProLiant USB support, refer to the HP website (http://www.compaq.com/products/servers/platforms/usb-support.html). Diagnostic tools List of tools: Survey Utility ...118 Array Diagnostic Utility ...118 HP Insight Diagnostics ...118...
Page 118: Survey Utility
ProLiant servers. This utility supports operating systems that may not be supported by the server. For operating systems supported by the server, refer to the HP website (http://www.hp.com/go/supportos). If a significant change occurs between data-gathering intervals, the Survey Utility marks the previous information and overwrites the Survey text files to reflect the latest changes in the configuration.
Page 119: Integrated Management Log
For more information or to download the utility, refer to the HP website (http://www.hp.com/servers/diags). Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with 1-minute granularity. You can view recorded events in the IML in several ways, including the following: •...
Page 120: Drivers
If you do not use the SmartStart CD to install an operating system, drivers for some of the new hardware are required. These drivers, as well as other option drivers, ROM images, and value-add software can be downloaded from the HP website (http://www.hp.com/support).
Page 121: Operating System Version Support
Operating system version support Refer to the operating system support matrix (http://www.hp.com/go/supportos). Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products.
Page 123: Battery Replacement
Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
Page 124 HP ProLiant DL385 Server User Guide 5. Remove the battery. IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, reconfigure the system through RBSU. To replace the component, reverse the removal procedure.
Page 125: Troubleshooting
To obtain the guide, refer to any of the following sources and then select the HP ProLiant Servers Troubleshooting Guide. •...
Page 126: Important Safety Information
HP ProLiant DL385 Server User Guide To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section, "Start diagnosis flowchart (on page 132)," and follow the appropriate diagnostic path. If the other flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis...
Page 127 WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel. This symbol indicates the presence of electric shock hazards. The area contains no user or field serviceable parts.
Page 128: Warnings And Cautions
HP ProLiant DL385 Server User Guide WARNING: To reduce the risk of injury from electric shock, remove all power cords to completely disconnect power from the system. Warnings and cautions should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module- level repair.
Page 129 CAUTION: To properly ventilate the system, you must provide at least 7.6 cm (3.0 in) of clearance at the front and back of the server. CAUTION: The server is designed to be electrically grounded (earthed). To ensure proper operation, plug the AC power cord into a properly grounded AC outlet only.
Page 130: Preparing The Server For Diagnosis
NOTE: To verify the server configuration, connect to the System Management homepage and select Version Control Agent. The VCA gives you a list of names and versions of all installed HP drivers, Management Agents, and utilities, and whether they are up to date.
Page 131: Service Notifications
If the problem occurs randomly, what is the duration or frequency? To answer these questions, the following information may be useful: • Run HP Insight Diagnostics (on page 118) and use the survey page to view the current configuration or to compare it to previous configurations. •...
Page 132: Diagnostic Steps
Diagnostic steps To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section, "Start diagnosis flowchart (on page 132)," and follow the appropriate diagnostic path. If the other flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis...
Page 133 Item Refer to "POST problems flowchart (on page 139)" "OS boot problems flowchart (on page 142)" "Server fault indications flowchart (on page 145)" Troubleshooting...
Page 134: General Diagnosis Flowchart
"Hardware problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). • "Server information you need" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). •...
Page 135 Troubleshooting...
Page 136: Power-On Problems Flowchart
• Faulty internal component Item Refer to Server user guide, located on the Documentation CD, or the HP website (http://www.hp.com/products/servers/platforms). "HP Insight Diagnostics (on page 118)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support).
Page 137 Refer to "Integrated Management Log ("Power-on problems flowchart" on page 136)" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). "Power source problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support).
Page 138 HP ProLiant DL385 Server User Guide...
Page 139: Post Problems Flowchart
Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). "Video problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). KVM or RILOE documentation "Loose connections (on page 131)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support).
Page 140 HP ProLiant DL385 Server User Guide Item Refer to • • "Hardware problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). Server maintenance and service guide, located on the Documentation CD, or the HP website...
Page 141 Troubleshooting...
Page 142: Os Boot Problems Flowchart
• "CD-ROM and DVD drive problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). • Controller documentation Server user guide, located on the Documentation CD, or the HP website (http://www.hp.com/products/servers/platforms)
Page 143 HP website (http://www.hp.com/support). • "Contacting HP technical support or an authorized reseller" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). • "Hardware problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support).
Page 144 HP ProLiant DL385 Server User Guide...
Page 145: Server Fault Indications Flowchart
Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). • • Server user guide, located on the Documentation CD, or the HP website (http://www.hp.com/products/servers/platforms) System Management Homepage at https://localhost:2381 (https://localhost:2381) "Power-On Problems ("Power-on problems flowchart" on page 136)"...
Page 146 HP ProLiant DL385 Server User Guide Item Refer to • • "HP Insight Diagnostics (on page 118)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). • • "Hard Drive Problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support).
Page 147 Troubleshooting...
Page 148: Post Error Messages And Beep Codes
A server generates only the codes that are applicable to its configuration and options. The following POST messages are new. For a complete listing of error messages, refer to the POST messages in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support).
Page 149 Processor Reduced Power Mode Enabled in RBSU Description: Processors clocked down Action: If you select the reduced power mode in RBSU, the processor are displayed as their reduced speed during POST. This message indicates that the RBSU reduced power mode has been enabled and also indicates the maximum speed for the installed processors.
Page 150 HP ProLiant DL385 Server User Guide Unsupported DIMM(s) found in system. - DIMM(s) may not be used Description: Unsupported memory types found in system. Action: Refer to the applicable server user guide memory requirements and replace with supported DIMMs. Unsupported PCI Card Detected Remove PCI Card from Slot...
Page 151 WARNING - Resetting Corrupted NVRAM Description: This informational message displays when the ROM detects that NVRAM is corrupted. The default values are restored. This message does not display if a user has intentionally invalidated the configuration through RBSU by erasing NVRAM. WARNING - Resetting Corrupted System Environment Description: This informational message is displayed when the System Environment Variables are corrupted.
Page 153: Electrostatic Discharge
Electrostatic discharge In this section Preventing electrostatic discharge Grounding methods to prevent electrostatic Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static- sensitive devices.
Page 154: Grounding Methods To Prevent Electrostatic Discharge
HP ProLiant DL385 Server User Guide Grounding methods to prevent electrostatic discharge Several methods are used for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: • Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis.
Page 155: Regulatory Compliance Notices
Regulatory compliance notices In this section Federal Communications Commission notice Laser compliance...158 Canadian notice (Avis Canadien) European Union regulatory notice...159 Japanese notice ...160 BSMI notice...160 Korean notice A&B ...161 Battery replacement notice ...161 Taiwan battery recycling notice Power cord statement for Japan...162 Federal Communications Commission notice Part 15 of the Federal Communications Commission (FCC) Rules and...
Page 156 HP ProLiant DL385 Server User Guide Class A equipment This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Page 157: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only
Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 • 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded or monitored.) For questions regarding this FCC declaration, contact us by mail or telephone: • Hewlett-Packard Company P.
Page 158: Laser Compliance
• Allow only HP Authorized Service technicians to repair the unit. The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976.
Page 159: European Union Regulatory Notice
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. European Union regulatory notice This product complies with the following EU Directives: • Low Voltage Directive 73/23/EEC • EMC Directive 89/336/EEC Compliance with these directives implies conformity to applicable harmonized European standards (European Norms) which are listed on the EU Declaration of Conformity issued by Hewlett-Packard for this product or product family.
Page 160: Japanese Notice
HP ProLiant DL385 Server User Guide Japanese notice BSMI notice...
Page 161: Korean Notice A&B
Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. To forward them to recycling or proper disposal, please use the public collection system or return them to HP, an authorized HP Partner, or their agents.
Page 162: Taiwan Battery Recycling Notice
HP ProLiant DL385 Server User Guide For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales, giveaway or promotion.
Page 163: Server Specifications
Server specifications In this section Server specifications...163 Environmental specifications ...164 Server specifications Dimensions Height Depth Width Weight (maximum) Weight (no drives installed) Input requirements Rated input voltage Rated input frequency Rated input current Rated input power BTUs per hour Power supply output...
Page 164: Environmental Specifications
HP ProLiant DL385 Server User Guide Environmental specifications Temperature range* Operating Shipping Storage Maximum wet bulb temperature Relative humidity (noncondensing)** Operating Non-operating * All temperature ratings shown are for sea level. An altitude derating of 1°C per 300 m (1.8°F per 1,000 ft) to 3048 m (10,000 ft) is applicable. No direct sunlight allowed.
Page 165: Technical Support
Customer self repair...166 Related documents For related documentation, refer to the Documentation CD. Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number •...
Page 166: Customer Self Repair
HP's customer self-repair program offers you the fastest service under either warranty or contract. It enables HP to ship replacement parts directly to you so that you can replace them. Using this program, you can replace parts at your own convenience.
Page 167: Acronyms And Abbreviations
Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Automatic Server Recovery BBWC battery-backed write cache central processing unit double data rate DIMM dual inline memory module error checking and correcting...
Page 168 HP ProLiant DL385 Server User Guide International Electrotechnical Commission Integrated Lights-Out Integrated Management Log initial program load interrupt request multi-processor specification NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association network interface controller non-maskable interrupt...
Page 169 Acronyms and abbreviations NVRAM non-volatile memory ORCA Option ROM Configuration for Arrays PCI-X peripheral component interconnect extended power distribution unit POST Power-On Self Test Processor Power Module ProLiant Support Pack preboot eXecution environment RBSU ROM-Based Setup Utility RILOE II Remote Insight Lights-Out Edition II...
Page 170 HP ProLiant DL385 Server User Guide serial attached SCSI SATA serial ATA SDRAM synchronous dynamic RAM Systems Insight Manager TMRA recommended ambient operating temperature unit identification universal serial bus Wake-on LAN...
Page 171: Index
9 configuration of system 55, 56, 103 Configuration Replication Utility 105 connection problems 131 connectors 9 contacting HP 165 creating a disk image 109 CSR (customer self repair) 166 customer self repair 166 deployment software 109 diagnosing problems 125, 132...
Page 172 HP ProLiant DL385 Server User Guide general diagnosis flowchart 134 grounding methods 154 grounding requirements 49 hard drive blanks 65 hard drive LEDs 24, 25, 26 hard drives 24, 25, 64 hard drives, adding 66 hard drives, determining status of 24...
Page 173 SCSI backplane LEDs 23 SCSI IDs 64, 65 SCSI terminator 96 search engine 121 serial number 109 server features and options 57 server setup 45 service notifications 131 shipping carton contents 51 simplex SCSI hard drive configuration 65, 93 SmartStart autorun menu 103...
Page 174 HP ProLiant DL385 Server User Guide updating the system ROM 114 USB connectors 98 USB devices 98 USB support 117 utilities 103, 105, 108, 110, 111, 112, 113, 116, utilities, deployment 104, 105, 109 ventilation 46 warnings 128 website, HP 165...

HP ProLiant DL385 User Manual

Server Component Identification

In this Section

Server Operations

Server Setup

Hardware Options Installation

Server Cabling

List of Topics

List of Topics

Server Software and Configuration Utilities

Battery Replacement

Troubleshooting

Electrostatic Discharge

In this Section

Regulatory Compliance Notices

Server Specifications

Technical Support

Acronyms and Abbreviations

Index

Quick Links

User Guide

Related Manuals for HP ProLiant DL385

Summary of Contents for HP ProLiant DL385

Table of Contents