2.11.3 Monitoring the Number of UCD Calls Waiting to be
Answered (UCD Monitor Mode)
You can (if specified as the Supervisor Extension of a UCD (Uniform Call Distribution) Group by
System Programming) monitor the number of calls waiting to be answered in the queue.
To set
PT
Off-hook.
T7431
MODE
Press MODE until
"Feature Access"
is displayed.
C.Tone
On-hook.
Monitoring the number of UCD calls waiting
is started.
* FDN (Floating Directory Number):
Virtual extension number assigned to a group of extensions, such as a UCD group, to make it
appear as a real extension.
User Manual
7
2
5
Dial 725.
→
Rotate Jog Dial until
"UCD Monitor STR"
is displayed.
FDN*
of a UCD group
Enter FDN*
of a UCD group.
Monitoring the number of UCD calls waiting
is started.
U C D M o n i t o r S T R
SELECT
MODE
Press SELECT.
C.Tone
On-hook.
FDN*
of a UCD group
Enter FDN* of a UCD
group.
Operation
173