Configuration Issues - Canon K-64 User Manual

Troubleshooting VK-64

Configuration Issues

The following configuration issues may arise during operation of the Viewer:
Cannot switch to the Configuration and Preferences screen.
Situation You have attempted to switch from the Viewing Screen to the Configuration
and Preferences screen and an error message appears.
Solution You have Operator status. Only Administrators can access the
Configuration and Preferences screen.
Cannot see cameras on the Camera Summary window.
Situation You are viewing a list of cameras on the Camera Summary window and
some cameras are not visible.
Solution Only cameras associated with the item selected on the Storage Server tab
or the Locations/Zones tab will be shown. Also, if you have the Storage
Server tab displayed, cameras configured as 'Do not record' will not be
shown.
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