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Troubleshooting
Unit does not work / does not heat
No flame effect
Replacing the Light Bulb
•
This fireplace consists of 1 bulb (E-12, 40W) that illuminates a flame effect. The light bulb needs
to be replaced if you notice a dark section of the flame or when the flames lose clarity.
•
Warning - Always disconnect from the power outlet before removing bulbs to reduce the risk of
fire, electric shock or damage to property.
•
Warning - The bulb reaches high temperatures during operation. Allow it to cool down before
replacing it.
•
Access the bulb panel located on the rear panel of the fireplace (see below figure).
•
Access the bulb by removing the four screws located on the back panel.
•
Replace the bulb with a new one. Extra caution should be taken because the bulb can be hot.
•
Close the panel lid using screws.
•
Warning – Do not use fireplace without properly putting the lid back in place.
Problem
Possible Solution
· Check if the unit is plugged in the power outlet.
· Check if the unit is in Standby mode. If so, turn
the unit ON.
· Check if the heat is turned OFF.
Check for safety cut-off operation.
·
· Check if the unit is plugged in the power outlet.
· Check if the unit is in Standby mode. Turn the
unit ON.
5
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