Replacing The Pen Refill; Getting Assistance - Silvercrest Digital Pen User Manual And Service Information

Replacing the pen refill

Change the pen refill (F) when it runs out.
Proceed as follows:

Getting assistance

In case of a fault, please note the following:
• Support can be found for potential problems at the Silvercrest service
portal (www.silvercrest.cc).
• You can also call our hotline (refer to the warranty condition at the end of
this section). Please note that the hotline cannot carry out hardware and
software training. The service personnel will support you by phone to help
you remedy the problem. When calling the hotline, please have the fol-
lowing information to hand:
−
The serial number (S/N) of the device.
−
Your proof of purchase.
Silvercrest DGP1000
Only insert a ballpoint pen refill into the pen which
has the following dimensions:
Length 67 mm; cross-section 2.35 mm
1. Grip the refill (F) with the refill extractor (x) and
pull the refill out of the pen.
2. Push a new refill (O) as far as possible into the
pen.
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