Panasonic KX-TG7731C Operating Instructions Manual

Panasonic KX-TG7731C Operating Instructions Manual

Link-to-cell cellular convergence solution
Table of Contents

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Model shown is KX-TG7731.
Before initial use, see "Getting Started"
on page 11.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
For assistance, please call 1-800-561-5505 or visit us at
www.panasonic.ca
TG7731_41C_(en-en)_1207_ver.021.1

Operating Instructions

Link-to-Cell Cellular Convergence Solution
1
KX-TG7731C
Model No.
KX-TG7732C
KX-TG7733C
KX-TG254CSK
KX-TG7741C
KX-TG7742C
KX-TG7743C
KX-TG265CSK
KX-TG275CSK
2011/12/07
19:53:57

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Summary of Contents for Panasonic KX-TG7731C

  • Page 1: Operating Instructions

    Model shown is KX-TG7731. Before initial use, see “Getting Started” on page 11. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. For assistance, please call 1-800-561-5505 or visit us at www.panasonic.ca...
  • Page 2: Table Of Contents

    Table of Contents Introduction Caller list ............46 Model composition ........3 Using Bluetooth Devices Accessory information ........4 Copying phonebook from a cellular phone Important Information (phonebook transfer) ........48 Using a Bluetooth wireless headset (optional) For your safety ..........7 for landline calls .........49 Important safety instructions ......8 For best performance ........8 Answering System for Landline...
  • Page 3: Introduction

    Read the installation guide for the range extender. R The suffix (C) in the following model numbers will be omitted in these instructions: KX-TG7731C/KX-TG7732C/KX-TG7733C/KX-TG254CSK/KX-TG7741C/KX-TG7742C/ KX-TG7743C/KX-TG265CSK/KX-TG275CSK TG7731_41C_(en-en)_1207_ver.021.3...
  • Page 4: Accessory Information

    Introduction Feature differences Intercom Series Base unit keypad/sp-phone « KX-TG7731 series – – KX-TG7741 series KX-TG275SK series Single handset models: Intercom calls can be made between handsets by purchasing and registering one or more optional handsets (page 5). Intercom calls can be made between the base unit and handset. Accessory information Supplied accessories Supplied handset qty.
  • Page 5: Expanding Your Phone System

    Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Order number Rechargeable HHR-4DPA or HHR-4MRA batteries Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset Headset RP-TCA95, KX-TCA400, KX-TCA430 Replacement batteries may have a different capacity from that of the supplied batteries.
  • Page 6: Bluetooth Devices

    : 1 max. (for a wireless hands-free conversation: page 49) Your cellular phone and headset must be Bluetooth wireless technology compatible. For more details and the list of compatible cellular phones, please visit our Web site: http:// www.panasonic.ca/link2cell TG7731_41C_(en-en)_1207_ver.021.6 2011/12/07 19:53:58...
  • Page 7: Important Information

    Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. To prevent severe injury and loss of life/ Operating safeguards property, read this section carefully before using the product to ensure proper and safe R Unplug the product from power outlets operation of your product.
  • Page 8: Important Safety Instructions

    Failure to follow these instructions may cause the batteries to swell or explode. Base unit location/avoiding noise Attention: The base unit and other compatible Panasonic units use radio waves to communicate with each other. R For maximum coverage and noise-free communications, place your base unit: –...
  • Page 9: Other Information

    R The product should not be exposed to direct sunlight. As an ENERGY STAR ® Partner, Panasonic R Do not place heavy objects on top of the has determined that this product meets the product. ENERGY STAR guidelines for energy R When you leave the product unused for a efficiency.
  • Page 10: Specifications

    Important Information Specifications R Standard: DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0) Bluetooth wireless technology 2.0 R Frequency range: 1.92 GHz to 1.93 GHz (DECT) 2.402 GHz to 2.48 GHz (Bluetooth) R RF transmission power: 115 mW (max.) R Power source: 120 V AC, 60 Hz R Power consumption: Base unit:...
  • Page 11: Getting Started

    Getting Started n Charger Setting up Connections R Use only the supplied Panasonic AC Hooks adaptor PNLV226. R If you do not connect the telephone line To power outlet cord and use only cellular lines, set the cellular line only mode to use this unit more conveniently (page 20).
  • Page 12: Note When Setting Up

    In For replacement, we recommend using the this case, place the handset on the base Panasonic rechargeable batteries noted on unit or charger and let it charge for at least page 5, 8. 7 hours.
  • Page 13: Intelligent Eco Mode

    Getting Started Intelligent eco mode Controls This feature automatically reduces handset Base unit power consumption by suppressing handset transmission power when the handset is close n KX-TG7731 series (page 3) to the base unit. R When this feature is activated, displayed.
  • Page 14 Getting Started MCELL 1N n KX-TG7741/KX-TG275SK series CELL 1 indicator (page 3) MCELL 2N CELL 2 indicator Message counter Dial keypad (*: TONE) Microphone Handset Charge contacts Speaker MHOLDN MCONFN (Conference) MREDIALN MPAUSEN MFLASHN MCALL WAITN MSP-PHONEN (Speakerphone) SP-PHONE indicator MERASEN MMUTEN MANSWER ON/OFFN ANSWER ON/OFF indicator...
  • Page 15: Belt Clip

    Getting Started N (TALK) Display/Indicators Headset jack Dial keypad (*: TONE) Handset display items Receiver Item Meaning Display Within base unit range MCALL WAITN MFLASHN Out of base unit range MOFFN Microphone The landline is in use. R When flashing: Charge contacts The call is put on hold.
  • Page 16 Getting Started Item Meaning Status Meaning Blocked call (page 42) Green A cellular call is being (Flashing received. Clarity booster is on. rapidly) (page 24) Amber A cellular phone is not In use Answering system is being (On) connected to the base unit used by another handset or (page 20).
  • Page 17: Initial Settings

    Getting Started Enter the current hour and minute Initial settings (12-hour clock format) by selecting 2 digits for each. n Direct command code: Example: 9:30 Programmable settings can be accessed 09 30 by pressing MMENUN, # and then the MAM/PMN: Select “AM” or “PM”. corresponding code on the dial keypad MSAVEN a MOFFN (page 34).
  • Page 18: Link To Cell

    ® word mark and logos are R If not required, go to step 5. owned by the Bluetooth SIG, Inc. and any use of such marks by Panasonic MOFFN Corporation is under license. All other Note: trademarks identified herein are the R Make sure that your cellular phone is set to property of their respective owners.
  • Page 19: Link To Cell Settings

    Link to Cell not announced even if the Talking Call Display is turned on. Link to cell settings Important: R To use this feature, your cellular phone Selecting which unit receives must support Bluetooth in-band ringtone. cellular calls Refer to your cellular phone’s operating instructions.
  • Page 20: The Handset

    Link to Cell Important: To turn on: MbN: “On” a MSELECTN a R When you are using a cellular line or a MbN: “Yes” a MSELECTN Bluetooth headset, the base unit loses its connection from other Bluetooth devices To turn off: (cellular phone or headset).
  • Page 21 Link to Cell on. (KX-TG7741/KX-TG275SK series: Enter the new 4-digit PIN again. a page 3) MSAVEN The following settings are available: MOFFN – “Manual” (handset only: default): You can select the desired cellular line when making a call. Changing the PIN for the second time –...
  • Page 22: Making/Answering Calls Using The Handset

    Making/Answering Calls Using the Handset – a specific line is set to make cellular Making cellular calls calls (page 20). MbN: Select the desired cellular phone. a Important: MSELECTN R Only 1 cellular line can be used at a time. Erasing a number in the redial list R Before making calls, confirm that the CELL 1 or CELL 2 indicator lights green (page 16).
  • Page 23: Answering Calls

    Making/Answering Calls Using the Handset and/or PIN in the phonebook, a pause is also MbN: Select the desired volume. needed (page 33). MSAVEN a MOFFN Example: If you need to dial the line access number “9” when making outside calls with a Temporary handset ringer off PBX: While the handset is ringing for a call, you can...
  • Page 24: Making/Answering Calls Using

    Making/Answering Calls Using the Handset R If another phone is connected to the same Temporary tone dialing for line, you can also take the call by lifting its landline calls (for rotary/pulse handset. service users) Mute You can temporarily switch the dialing mode to tone when you need to access touch-tone While mute is turned on, you can hear the services (for example, answering services,...
  • Page 25 Making/Answering Calls Using the Handset Important: MbN: “Transfer to cell” a MSELECTN R When the privacy mode is on, you cannot R The cellular call is transferred to the join the conversation. Turn it off. cellular phone. n While another unit is on a cellular call: Note: To join the conversation, press R Depending on your cellular phone type, you...
  • Page 26: Making/Answering Calls Using

    Making/Answering Calls Using the Handset The unit starts dialing when: – only 1 cellular phone is registered. – a specific line is set to make cellular calls (page 20). To answer a 2nd call: MCELLN R To hold the 2nd call: MMENUN a MbN: “Hold”...
  • Page 27: Making/Answering Calls Using The Base Unit

    Making/Answering Calls Using the Base Unit When you finish talking, press Making cellular calls MSP-PHONEN. Note: Available for: R While on a call, you can switch from the KX-TG7741/KX-TG275SK series (page 3) base unit to the handset: Press M N on the handset, then press Press MCELL 1N or MCELL 2N.
  • Page 28: Useful Features During A Call

    Making/Answering Calls Using the Base Unit R If a call is kept on hold for more than 9 Adjusting the base unit ringer volume minutes, an alarm tone starts to sound. n While the base unit is ringing for an After 1 additional minute on hold, the call is incoming call: disconnected.
  • Page 29: Privacy Mode

    Making/Answering Calls Using the Base Unit Temporary tone dialing for Transferring a cellular call landline calls (for rotary/pulse between the base unit and a service users) cellular phone You can temporarily switch the dialing mode Transferring a cellular call from the to tone when you need to access touch-tone base unit to a cellular phone services (for example, answering services,...
  • Page 30 Making/Answering Calls Using the Base Unit To make a 2nd call: MSP-PHONEN a Dial the phone number. To answer a 2nd call: MSP-PHONEN R To hold the 2nd call, press MHOLDN. To hang up the 2nd call and return to the 1st call (cellular call), press MSP-PHONEN, then press MCELL 1N or MCELL 2N.
  • Page 31: Shared Phonebook

    Shared Phonebook Character Shared phonebook The shared phonebook allows you to make calls without having to dial manually. Any handset registered to the base unit can use the shared phonebook. You can add 3,050 names and phone numbers to the shared phonebook, and assign each phonebook entry to the desired group (“Home”, “Cell 1”, “Cell 2”).
  • Page 32: Editing Entries

    Shared Phonebook To search for the name, enter the first Finding and calling from a characters (up to 4) in uppercase phonebook entry (page 31). R Characters cannot be entered in Scrolling through all entries lowercase. R If there is no entry corresponding to n Using a cellular line the characters you selected, the next entry is displayed.
  • Page 33: Chain Dial

    Shared Phonebook MbN: “Yes” a MSELECTN MOFFN Erasing all entries in a group N a MMENUN MbN: “Erase all” a MSELECTN MbN: Select the desired group. a MSELECTN MbN: “Yes” a MSELECTN MbN: “Yes” a MSELECTN MOFFN Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call.
  • Page 34: Programming

    Programming Programmable settings You can customize the unit by programming the following features using the handset. To access the features, there are 2 methods: n Scrolling through the display menus MMENUN Press MCN or MDN to select the desired main menu. a MSELECTN Press MCN or MDN to select the desired item from the next sub-menus.
  • Page 35 Programming Sub-menu 1 Sub-menu 2 Settings Code Settings 2–7: 2-7 rings #211 Ring count <4 rings> 0: Toll saver 1: 1 min #305 Recording time 3: <3 min> 0: Greeting only <111> #306 Remote code Screen call 1: <On> 0: Off #310 –...
  • Page 36 Programming Main menu: “Bluetooth” Sub-menu 1 Sub-menu 2 Settings Code Link to cell – #6251 Connect – 1: Add new Disconnect #6252 device 0–6: Off–6 <6> Ringer volume #6281 (for CELL 1) – Handset – 2: Add new #6282 device 0–6: Off–6 <1>...
  • Page 37 Programming Sub-menu 1 Sub-menu 2 Settings Code Settings 1: <1 min> #632 Auto connect 2: 3 min 3: 5 min 4: 10 min 0: Off – #633 Cell area code Cell line only 1: On 0: <Off> #157 mode Cell line select #634 1: Cellphone 1 –...
  • Page 38 Programming Main menu: “Initial setting” Sub-menu 1 Sub-menu 2 Settings Code Ringer setting 0–7: Off–7 <6> #160 Ringer volume – Handset 0–6: Off–6 <1> #G160 Ringer volume *1, *3 – Base unit 1–5: Tone 1-5 #161 – *3, *7, *8, *11 Ringer tone (Handset) <Tone 1>...
  • Page 39 Programming Sub-menu 1 Sub-menu 2 Settings Code 1: Pulse #120 Set tel line Set dial mode 2: <Tone> *1, *15 0: 900 ms #121 Set flash time 1: <700 ms> 2: 600 ms 3: 400 ms 4: 300 ms 5: 250 ms G: 200 ms #: 160 ms 6: 110 ms...
  • Page 40 Programming KX-TG7741/KX-TG275SK series: page 3 *10 This feature allows the unit to automatically adjust the date and time each time caller information including date and time is received. To turn this feature on, select “Caller ID auto”. To turn this feature off, select “Manual”.
  • Page 41: Special Programming

    Programming for example, while sleeping. Night mode can be set for each handset. Special programming Important: R Set the date and time beforehand Alarm (page 17). R We recommend turning the base unit ringer An alarm sounds at the set time for 3 minutes off (page 36, 38) in addition to turning the once or daily.
  • Page 42 Programming Enter the desired name (max. 10 MbN: Select the entry to be blocked. characters; see the character table, R To edit the number, press page 31). MSELECTN, then press MEDITN R If not required, go to step 3. repeatedly until the phone number is shown in the 10-digit format.
  • Page 43: Registering A Unit

    Programming To turn the feature off: MERASEN a MCN the same base unit. This allows the handset to a MSAVEN a MOFFN end its wireless connection with the system. MMENUN#131 R All handsets registered to the base unit are displayed. Registering a unit MbN: Select the handset you want to cancel.
  • Page 44: Call Display Service

    Call Display Service phonebook is displayed and logged in the caller list. Using Call Display service Important: Talking Call Display R This unit is Call Display compatible. To use Call Display features, you must subscribe Handset / Base unit to a Call Display service. Contact your This feature lets you know who is calling service provider/telephone company for without looking at the display.
  • Page 45: Ringer Id

    Call Display Service Call Waiting Deluxe service options Ringer ID When a 2nd call is received, you can choose You can select the desired ringer tone to a how to handle the call by selecting an option group that each phonebook entry is assigned shown on the handset display.
  • Page 46: Caller List

    Call Display Service Displayed – a specific line is set to make cellular Function option calls (page 20). MbN: Select the desired cellular phone. a Drop caller1 Disconnects (drops) the MSELECTN 1st call during a n Using the landline conference call. MFN CID Drop caller2 Disconnects (drops) the 2nd call during a...
  • Page 47 Call Display Service Note: R The number edited in step 3 will not be saved in the caller list. Erasing selected caller information MFN CID MbN: Select the desired entry. MERASEN a MbN: “Yes” MSELECTN a MOFFN Erasing all caller information MFN CID MERASEN a MbN: “Yes”...
  • Page 48: Using Bluetooth Devices

    Using Bluetooth Devices Cellular phone: Copying phonebook from a Follow the instructions of your cellular phone to copy phonebook entries. cellular phone (phonebook R For other cellular phones (not transfer) registered), you need to search for and select the base unit. The base unit PIN You can copy phonebook entries from the (default: “0000”) may be required.
  • Page 49: Using A Bluetooth Wireless Headset (Optional) For Landline Calls

    Using Bluetooth Devices To use your headset with another Bluetooth device such as a cellular phone, you may Using a Bluetooth wireless need to disconnect it from the base unit. headset (optional) for Important: landline calls R Make sure that the headset is turned on. By registering a Bluetooth headset to the base Base unit unit, you can have a hands-free conversation...
  • Page 50 Using Bluetooth Devices – press MSP-PHONEN on the base unit 2 times. (KX-TG7741/KX-TG275SK series: page 3) Switching between the base unit and your headset You can switch between the base unit and your headset: – during a landline call with the base unit speakerphone.
  • Page 51: Answering System For Landline

    Answering System for Landline Answering system for Turning the answering landline system on/off The answering system can answer and record Base unit calls for you when you are unavailable to Press MANSWER ON/OFFN to turn on/off the answer the phone. answering system.
  • Page 52: Greeting Message

    Answering System for Landline Playing back the greeting Greeting message message When the unit answers a call, a greeting MMENUN#303 message is played to callers. You can use either: To exit, press MOFFN. – your own greeting message – a pre-recorded greeting message Listening to messages Recording your greeting message using the base unit...
  • Page 53: Remote Operation

    Answering System for Landline – The message indicator on the handset MbN: “Playback” a MSELECTN flashes slowly if the message alert feature You can also erase as follows: is turned on (page 55). MERASEN a MbN: “Yes” a MSELECTN To listen to new messages: MMENUN#323 Calling back (Call Display To listen to all messages:...
  • Page 54: Answering System Settings

    Answering System for Landline Important: Operation R To prevent unauthorized access to this Skip message product, we recommend that you regularly (during playback) change the remote code. Play new messages MMENUN#306 Play all messages Enter the desired 3-digit remote access Stop playback code.
  • Page 55: Message Alert

    Answering System for Landline messages have been recorded, or at the end MbN: Select the desired setting. a of the 5th ring when there are no new MSAVEN a MOFFN messages. If you call your phone from outside to listen to new messages (page 53), you Selecting “Greeting only”...
  • Page 56: Voice Mail Service For Landline

    Voice Mail Service for Landline Example: Voice Mail service for 1-222-333-4444 PPPP 8888 landline VM access Pauses Password Voice Mail is an automatic answering service number offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s To erase the Voice Mail access Voice Mail system answers calls for you when number...
  • Page 57: Listening To Voice Mail Messages

    Voice Mail Service for Landline Listening to Voice Mail messages The unit lets you know that you have new Voice Mail messages in the following ways: – “New Voice Mail” is displayed on the handset if message indication service is available.
  • Page 58: Intercom/Locator

    Intercom/Locator Press MINTERCOMN to answer the page. Intercom When you finish talking, press MINTERCOMN. Intercom calls can be made: – between handsets – between a handset and the base unit KX-TG7741/KX-TG275SK series: page 3 Handset locator Note: You can locate a misplaced handset by R When paging unit(s), the paged unit(s) paging it.
  • Page 59: Transferring Calls, Conference Calls

    Intercom/Locator R The outside call is being routed to the Transferring calls, handset. To establish a conference call: conference calls Press MCONFN. R To leave the conference, press Outside calls can be transferred or a MSP-PHONEN. The other 2 parties can conference call with an outside party can be continue the conversation.
  • Page 60: Useful Information

    Useful Information Insert the hooks on the wall mounting Wall mounting adaptor into holes on the base unit. Note: R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. Base unit Thread the AC adaptor cord and telephone line cord through the hole in the wall mounting adaptor in the direction...
  • Page 61 Useful Information Mount the unit on a wall then slide down To remove the wall mounting adaptor to secure in place. While pushing down the release levers (A), AC adaptor cord remove the adaptor (B). 83 mm inches) 102 mm (4 inches) Charger Drive the screws (not supplied) into the wall.
  • Page 62: Error Messages

    Useful Information Error messages Display message Cause/solution Access # to VM service is R You have not stored the Voice Mail access number. not stored Store the number (page 56). Base no power R The handset has lost communication with the base unit.
  • Page 63: Troubleshooting

    Useful Information Display message Cause/solution Use rechargeable battery. R A wrong type of battery such as Alkaline or Manganese was inserted. Use only the rechargeable Ni-MH batteries noted on page 5, 8. Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor.
  • Page 64: Battery Recharge

    Useful Information Problem Cause/solution I cannot connect a cellular phone R Confirm that your cellular phone is turned on. to the base unit. R Confirm that your cellular phone is within base unit range (page 15). R Depending on the state of the wireless environment, such as the presence of any electrical interference, there may be a delay even if the auto connection feature is turned on.
  • Page 65 Useful Information Problem Cause/solution I fully charged the batteries, but R Clean the battery ends ( ) and the charge contacts – still flashes, with a dry cloth and charge again. R It is time to replace the batteries (page 11). –...
  • Page 66 Useful Information Problem Cause/solution I can make and answer cellular R The Bluetooth technology on your cellular phone may not calls but cannot hear a sound. be functioning normally. Turn off and on your cellular phone. R Disconnect and reconnect the base unit AC adaptor and try again.
  • Page 67 Useful Information Problem Cause/solution Caller information is not R The handset or base unit’s ringer volume is turned off. announced. Adjust it (page 23, 28, 36, 38). R When one handset is selected to ring for cellular calls, other units do not announce caller information. To change the selection, see page 19.
  • Page 68: Answering System

    Useful Information Problem Cause/solution I cannot have a conversation R Your Bluetooth headset is not registered. Register it using the headset. (page 49). R Turn your headset off, then turn it on and try again. Noise is heard during a call on R A Bluetooth headset can communicate with the base unit the headset.
  • Page 69: Liquid Damage

    Useful Information Problem Cause/solution I cannot operate the answering R The remote access code is not set. Set the remote system remotely. access code (page 53). R You are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 53).
  • Page 70: Industry Canada Notices And Other Information

    Useful Information Industry Canada Notices and other information NOTICE: near, or on top of, a TV or VCR. If interference is experienced, move the This equipment meets the applicable Industry Canada Terminal Equipment cordless telephone further away from the TV or VCR.
  • Page 71: Warranty

    The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty...
  • Page 72: Index

    Index Equalizer: 24 Error messages: 62 Index Flash: 24, 28 Groups: 31, 45 3-way conference: 25, 29 Handset Additional handset: 43 Deregistration: 43 Alarm: 41 Locator: 58 Answering calls: 23, 27 Name: 41 Answering system Registration: 43 Call screening: 51 Hold: 23, 28 Erasing messages: 52, 53, 54 Greeting message: 52...
  • Page 73 Index Wall mounting: 60 TG7731_41C_(en-en)_1207_ver.021.73 2011/12/07 19:54:01...
  • Page 74 Notes TG7731_41C_(en-en)_1207_ver.021.74 2011/12/07 19:54:01...
  • Page 75 Notes TG7731_41C_(en-en)_1207_ver.021.75 2011/12/07 19:54:01...
  • Page 76 Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 © Panasonic System Networks Co., Ltd. 2011 *TG7731C* Printed in China *TG7731C* PNQX5107ZA TT1211MG0 (D) TG7731_41C_(en-en)_1207_ver.021.76...

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