Table of Contents
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Troubleshooting
Message
The screen
does not
turn on
when I
receive a
call.
No sound
Hang up or
freeze
86
Possible causes
Proximity sensor
problem
Vibration mode
Intermittent
software problem
Possible corrective measures
If you use any protection tape or case,
check to see if it has covered the area
around the proximity sensor. Make
sure that the area around the proximity
sensor is clean.
Check the settings status of the sound
menu to make sure you are not in
vibrate or silent mode.
Try to perform a software update via
the website.
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