Page 1: Operating Instructions
Operating Instructions Network Camera BB-HCM311A Model No. BB-HCM311A Please read this manual before using and save this manual for future reference. Panasonic Network Camera Website: http://www.panasonic.com/netcam for customers in the USA or Puerto Rico...
Page 2: Main Features
IPv6 Network Camera Your Panasonic Network Camera supports IPv6 (Internet Protocol Version 6), IPv6 was created to address the additional IP addresses that will be needed as the Internet continues to expand. Since the camera also supports IPv4 that's currently used, it is "dual stack"...
Page 3 Setup, Maintenance and Support pages are displayed only in English or Japanese. SD memory card is sold separately. The camera supports 1 GB, 512 MB, 256 MB, 128 MB or 64 MB Panasonic SD memory card. [For assistance, please call: 1-800-272-7033]...
Page 4 Operating Instructions How to Use This Documentation The camera includes the following 2 manual types. • Installation/Troubleshooting Installation/Troubleshooting provides explanations for accessories included with the camera, the initial configuration, and troubleshooting tips. The Installation/Troubleshooting helps you to easily configure the camera. •...
Page 5 Operating Instructions System Requirements for your PC Your PC (Personal Computer) and network must meet the following technical specifications for the camera to work properly. For IPv4 Connection Item Description Operating Microsoft Windows XP, Microsoft Windows 2000 ® ® ® ®...
Page 6 10/100 Mbps network card installed Web Browser Internet Explorer 6.0 or later (Not included on the Setup CD- ROM) Audio Audio input/output feature (Microphone or speaker) Note See Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the latest information about web browser.
Page 7 Operating Instructions IMPORTANT SAFETY INSTRUCTIONS When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. Read and understand all instructions. Keep these instructions. Heed all warnings. Follow all instructions. After taking away the sand or the dust on the lens cover, wipe the lens cover with a dry cloth.
Page 8 Operating Instructions User Name and Password Protection The use of a unique User Name and secret Password is an important tool that will help limit unauthorized individuals from accessing the camera. If you choose to disable this tool, and choose not to limit access by use of a User Name and Password, this may result in access to the camera by unauthorized individuals.
Page 9: Table Of Contents
Operating Instructions Table of Contents Camera Monitoring............12 Accessing the Camera ..............12 1.1.1 To Access the Camera in IPv6 ..............14 Viewing Single Camera page............16 1.2.1 Auto Centering the Image (Click to Center)..........20 1.2.2 Capturing a Still Image ................21 1.2.3 Using Operation Bar ................
Page 10 Operating Instructions 2.16 Configuring Multiple Cameras............83 2.17 Format the SD memory card ............85 2.18 Stop the SD Memory Recording ..........86 2.19 Buffering or Transferring Images by Timer ........87 2.20 Buffering or Transferring Images by Alarm Signal......96 2.21 Transfer the Camera Image in Transport Mode......
Page 11 Operating Instructions 3.11 File Size and Number of Buffered Images ......... 146 3.12 Number of Images on the SD Memory Card......147 3.13 Specifications................148 Index..................151 [For assistance, please call: 1-800-272-7033]...
Page 12: Camera Monitoring
Operating Instructions Camera Monitoring Accessing the Camera Start up the web browser on your PC. Enter "http://IPv4 Address (or URL):Port Number" on the address bar, and press [Enter] on the keyboard. • When port number is 80 (default), you do not need to enter port number. See page 43 for details about port number.
Page 13 Operating Instructions Click the following tabs to display each page. Select a language. Displays IPv4, IPv6 Version Number or IPsec connection. A To Single Camera page (page 16) B To Multi-Camera page (page 31) C To Buffered Image page (page 33) D To Setup page (page 38) E To Maintenance page (page 113) F To Support page (page 122)
Page 14: To Access The Camera In Ipv6
• Though most ISPs (Internet Service Providers) do not yet support IPv6, many local networks already use it. When your ISP supports IPv6, your Panasonic Network Camera will be ready! • For more information you wish to visit http://www.ipv6.org/.
Page 15 Set up the router as you subscribe to the IPv6 service. If the access from WAN side is disabled on the router, enable the TCP packets from WAN side in the packet filtering. See the Panasonic Network Camera support website at http:// panasonic.co.jp/pcc/products/en/netwkcam/ for information about the recommended routers.
Page 16: Viewing Single Camera Page
Operating Instructions Viewing Single Camera page Access the camera (see page 12). • The Top page is displayed. Click the [Single] tab at the top of the page. • When Security Warning window is displayed, click [Yes] (see page 17). •...
Page 17 Operating Instructions • When you view a dark image, enable the color night view mode on the Camera Setup page (see page 67). The image will be brighter, but the refresh interval may slow down and image quality may decrease in a dark place.
Page 18 Operating Instructions • In some corporate network environments a firewall may be used for security purposes. It is possible that this may prevent motion video from being displayed. In this situation we suggest: • Contact your network administrator. • Try using regularly refreshed images. Security Warning window on Microsoft Windows XP Service Pack 2 To view a video (Motion JPEG) or to use audio feature, ActiveX Controls must be installed.
Page 19 The Banner When the camera accesses the Internet, the banner displays product information about cameras or announcements about the latest firmware, etc. from Panasonic. Whether or not to display the banner can be set at Banner Display (see page 80).
Page 20: Auto Centering The Image (Click To Center)
Operating Instructions 1.2.1 Auto Centering the Image (Click to Center) Using your mouse, click any portion of the camera image. As long as it is within the pan/tilt range of the camera, the image will automatically move to place the selected point in the center of the screen.
Page 21: Capturing A Still Image
Operating Instructions 1.2.2 Capturing a Still Image A still image can be saved on your PC. Operate pan/tilt and select a resolution to display an image. Click the capture image button. Capture Image Button • The camera image opens in another window. Right-click the image, and select [Save Picture As...].
Page 22: Using Operation Bar
Operating Instructions 1.2.3 Using Operation Bar End Display When the pan/tilt has reached the end (Left End, and Preset Right End, Up End and Down End), End Display Display: appears. When clicking a preset button, the preset name appears. Pan/Tilt Moves the lens throughout the horizontal ( ) or Scan:...
Page 23 Operating Instructions Note When the camera image is not displayed correctly, click [Refresh] at the tool bar on the web browser. The image will be refreshed. Pan/Tilt Operation Pan/tilt scan buttons automatically move the lens horizontally from -60 ° to +60 ° and Pan/Tilt vertically from -45 °...
Page 24: Setting Home Position/Alarm Position/Preset Button
Operating Instructions 1.2.4 Setting Home Position/Alarm Position/Preset Button Registering Home Position/Alarm Position A home position or 2 alarm positions can be registered. When restarted, the camera takes a home position. If the Lens Position When Triggered setting is set (see page 98), the camera takes a alarm position after the External I/O detects a signal.
Page 25 Operating Instructions Registering a Preset Button 8 camera positions can be registered as presets. By default, the preset buttons (1—4) are registered 1: Upper Left, 2: Upper Right, 3: Lower Left and 4: Lower Right. These buttons can be changed (see page 27). •...
Page 26 Operating Instructions Viewing the Image Click the home position, alarm position or registered preset button. Home • The camera takes each position, Position and the image is displayed. Pan/Tilt Putting the cursor displays the preset name. UpperLeft Alarm Position...
Page 27 Operating Instructions Changing or Deleting the Settings Click [Program]. • [Program] switches to [Cancel]. Home Click [Cancel] to quit without saving Position changes. Pan and tilt the camera to a desired Pan/Tilt position. • When deleting, this step is not necessary.
Page 28: Listening To Camera Audio-Talking To The Camera
Operating Instructions Listening to Camera Audio—Talking to the Camera Access the camera (see page 12). • The Top page is displayed. Click the [Single] tab at the top of the page. The Audio Control Bar (Talk Button, Listen Button and Adjustment Bar) is displayed at the top of the screen.
Page 29 • To talk to the camera from your PC, an external amplified speaker such as the Panasonic RP-SPT70 or equivalent (customer-provided) must be connected to the camera. The speaker connects to the camera with a stereo audio cable similar to that used by your PC. Though the connector is stereo, the audio is not.
Page 30 Operating Instructions • The external microphone input terminal does not correspond to an line level. Audio may be distorted when the line level is input. Audio distortion will be solved if you insert the following circuits. Under no circumstance should high level audio, such as from a speaker, be connected to this input terminal.
Page 31: Viewing Multi-Camera Page
Operating Instructions Viewing Multi-Camera page To view multiple cameras on the Multi-Camera page, you need to configure each camera on the Multi-Camera Setup page (see page 83). Access the camera (see page 12). • The Top page is displayed. Click the [Multi] tab at the top of the page. •...
Page 32 Operating Instructions Notes • When selecting [All] at the View Type, all images are displayed in 160 x 120 pixels resolution, and the Audio Control Bar is not displayed. • 640 x 480 pixels image cannot be displayed on the Multi-Camera page. •...
Page 33: Viewing Buffered Image Page
Operating Instructions Viewing Buffered Image page To buffer the images on the internal memory, you need to set up image transfer settings (see page 87 or page 96). You can view buffered images on this Buffered Image page. Note Sound cannot be buffered on the Buffered Image page. Access the camera (see page 12).
Page 34 Operating Instructions Display images clicking buttons below. Date and time of the day when the images were buffered are displayed. Date, time and frame number are displayed. [Play]: The buffered images are displayed continuously. [<Prev] or [Next>]: The previous or next image is displayed. [First], [<1000], [<100], [<10] or [10>], [100>], [1000>], [Last]: First, 10th, 100th, 1000th image before or last, 10th, 100th, 1000th image after of the displayed image appears.
Page 35: Deleting Buffered Images
Operating Instructions 1.5.1 Deleting Buffered Images If you intend to delete images for each transfer condition, click [Delete Buffered Images] on the Image Buffer/Transfer page (see page 87 or page 96). Notes • If you click [Save] on the Image Buffer/Transfer page, all buffered images on the SD memory card are deleted.
Page 36: Viewing Still Images On Your Cell Phone
Operating Instructions Viewing Still Images on Your Cell Phone You can view still images over the Internet from a compatible cell phone. Enter "http://IP address (or URL):Port Number/Mobile" on a cell phone and press [OK]. • When the port number is set to 80 (default), it is not required. E.g.
Page 37 E.g.: The pan reaches the left end. "(4)L" disappears. • Some cell phones are not compatible with Panasonic Network Cameras. Some phones may allow viewing only on port 80, and some may not support password authentication. See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for a cell...
Page 38: Various Camera Features
Operating Instructions Various Camera Features Using Camera Features Access the camera (see page 12). • The Top page is displayed. Notes • When [Permit access from guest users] is set on the Security: Administrator page, click [Login] tab and log in as an administrator. •...
Page 39 Operating Instructions Basic Network (IPv4) Configures the IPv4 network settings to connect the camera to the network (see page 41). Network (IPv6) Configures the IPv6 network settings to connect the camera to the network (see page 46). IPsec Enables IPsec (Transport or Tunnel mode) (see page 50). UPnP Enables automatic port forwarding or shortcut to the camera (see page 60).
Page 40 Operating Instructions (13) Buffer/Transfer Sets image buffer or transfer by timer or alarm. (See page 87 or page 96). (14) Operation Sets time period to display camera images (see page 109). Time (15) External Sets the digital output terminal of the External I/O (see Output page 111).
Page 41: Connecting The Camera To Your Ipv4 Network
Operating Instructions Connecting the Camera to Your IPv4 Network The Network page offers three options to configure the camera in IPv4. • [Automatic Setup] automatically assigns an unused IP address to the camera, and uses UPnP (Universal Plug and Play) to configure your router. •...
Page 42 Operating Instructions DHCP Setup Static Setup • Clicking [Cancel] takes you back to the previous page without saving changes. Click [Save] when finished. • New settings are saved. • When finished, the following page is displayed. Note The current network settings are shown on the Status page in the Maintenance section (see page 114).
Page 43 Operating Instructions Note When you do not know the camera IP address while setting [Automatic Setup] or [DHCP Setup], you can search it by using the Setup Program (see page 137). Setting Description Allow Access from • Allow Access from the Internet setting automatically the Internet configures the router's Port Forwarding setting (some (Automatic Setup...
Page 44 Operating Instructions Setting Description Host Name • If your ISP uses the DHCP function which automatically assigns the IP address to the camera, enter the ISP- (DHCP Only) assigned host name. (Host name may be used as an authentication.) • Enter ASCII characters for the host name (see page 145).
Page 45 Operating Instructions Setting Description Connection Type • Select [Auto Negotiation] normally. If you cannot access the camera, see page 44 "The Top page is not displayed." in the Installation/Troubleshooting. • This setting is valid in both IPv4/IPv6. If you automatically obtain the IP address from the DHCP server, you do not need to set it. [For assistance, please call: 1-800-272-7033]...
Page 46: Connecting The Camera To Your Ipv6 Network
Operating Instructions Connecting the Camera to Your IPv6 Network The Network page offers two options to configure the camera in IPv6. • [Automatic Setup] automatically assigns an IPv6 address to the camera. • [Static] allows the user to use a specific IPv6 address. Note IPv6 is the expanded protocol created for future Internet expansion.
Page 47 Operating Instructions Static Setup You can assign a static IPv6 address to the camera. If you select [No] at the Allow Access from the Internet, the camera can be accessed only from the LAN that has an same IPv6 prefix as the camera. •...
Page 48 Operating Instructions Click [Restart]. • The camera restarts, and the Top page is displayed. Notes • When you do not know the camera IP address while setting [Automatic Setup], you can search it by using the Setup Program (see page 137). Or you can search it on the Status page (see page 114) after accessing the camera in IPv4.
Page 49 Operating Instructions Setting Description DNS Server • DNS server address is required in the following conditions. Address • Transferring camera images by E-mail or FTP • Setting cameras by their host names on the Multi- Camera Setup page • Using the Viewnetcam.com service •...
Page 50: What Is Ipsec
Operating Instructions What is IPsec? IPsec provides security for the transmission of sensitive information over unprotected networks such as the Internet. IPsec authenticates IP packets between participating IPsec devices. Unreadable Malicious User Image Allowed User Internet Readable Camera's IPsec Feature The camera can use IPsec in both IPv4/IPv6.
Page 51 : Services for multiple global addresses (A global address must be set up on your PC.) Note To use IPsec, you need to set up your operating system. See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the setup. Camera ISP Service...
Page 52 ISP Service : "IPv4/IPv6 Dual-Stack" or "IPv6 over IPv4 (in IPv6) Tunneling" service Note See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the recommended router. Camera ISP Service : Services for multiple global addresses (A (in IPv4) global address must be set up to the camera.)
Page 53: Encrypt The Camera Image In Transport Mode
Operating Instructions Encrypt the Camera Image in Transport Mode The camera can encrypt the image using IPsec transport mode. Note If you use IPsec, refresh interval slows down. Click [IPsec] on the Setup page. Click Camera in the Transport column. •...
Page 54 Operating Instructions Setting Description Status • Check the box to use this encryption method. Pre-Shared Key • It is the key to use in the authentication of communications. Enter the same pre-shared key as your PC. • Enter ASCII characters for the host name (see page 145). But [Space], ["], ['], [&], [<] and [>] are not available.
Page 55 In IPsec communications, "IPsec" is displayed on the Top page or the Single Camera page. • If you cannot communicate using IPsec, see 2.9 IPsec in the Troubleshooting section of the Installation/Troubleshooting. • See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the IPsec features. [For assistance, please call: 1-800-272-7033]...
Page 56: Encrypt The Camera Image In Tunnel Mode
Operating Instructions Encrypt the Camera Image in Tunnel Mode The camera can encrypt the image using IPsec tunnel mode. Notes • Do not set IPsec on the PCs under the VPN router. Communications may be blocked. • If you use IPsec, refresh interval slows down. •...
Page 57 Operating Instructions Setting Description Status • Check the box to use this encryption method. Pre-Shared Key • It is the key to use in the authentication of communications. Enter the same pre-shared key as your VPN router. • Enter ASCII characters for the host name (see page 145). But [Space], ["], ['], [&], [<] and [>] are not available.
Page 58 Operating Instructions Setting Description IPsec • Check the box to enable IPsec features. If you clear the box, whole IPsec features will be invalid. Encoding strength • Encoding strength for IPsec can be selected. If you select [Standard], DES or NULL is valid as an algorithm, and then the data will become easier to be decrypted.
Page 59 In IPsec communications, "IPsec" is displayed on the Top page or the Single Camera page. • If you cannot communicate using IPsec, see 2.9 IPsec in the Troubleshooting section of the Installation/Troubleshooting. • See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the IPsec features. [For assistance, please call: 1-800-272-7033]...
Page 60: Using Upnp™ (Universal Plug And Play)
In order to use this feature, your router needs to support this feature and it must be enabled. Most router manufacturers disable this feature as the default setting. See http://panasonic.co.jp/pcc/products/en/netwkcam/technic/rtr_setup/ for details and see your router’s manual for how to enable UPnP .
Page 61 Operating Instructions Click [Save] when finished. • New settings are saved. • When finished, "Success!" is displayed. Click [Go to UPnP page]. • The UPnP page is displayed. [For assistance, please call: 1-800-272-7033]...
Page 62: Registering With The Viewnetcam.com Service
Viewnetcam.com also allows you to easily access the camera, even when your ISP changes the IP address. Panasonic Communications recommends you to register with it for the Internet access to the camera. See http://www.viewnetcam.com for details about the Viewnetcam.com service.
Page 63 Operating Instructions Notes • When the Viewnetcam.com registration website is not displayed, confirm that the URL is displayed in the right column of the Your Account Link. If the URL is not displayed, follow the procedures below. 1. Wait for a while, and click [Refresh] on the web browser. 2.
Page 64: Setting Date And Time
Operating Instructions Setting Date and Time The Date and Time page allows you to set date and time. Date and time are used for image buffer/transfer, operation time and time stamps on the buffered image. Note Saving the date and time settings deletes all buffered images on the internal memory.
Page 65 Operating Instructions Setting Description Time Setting • Select date and format (AM/PM or 24 H). These settings are used for image buffer/transfer, operation time and time stamps on the buffered image. But E-mail subject and file name by E-mail or FTP transfer uses only 24 h format. Automatic Time •...
Page 66 Operating Instructions Note Date and time settings become incorrect depending on the length of power-on time or the internal temperature. Using the Automatic Time Adjustment is recommended.
Page 67: Changing Camera Settings
Operating Instructions 2.10 Changing Camera Settings The Camera page allows you to set the camera name, white balance, pan/tilt range, return to specified position and color night view settings. Click [Camera] on the Setup page. Set each parameter. • Clicking [Cancel] cancels your settings without saving changes. [For assistance, please call: 1-800-272-7033]...
Page 68 Operating Instructions Setting Description Camera Name • The camera name is displayed on the Single Camera page. • Enter ASCII characters (see page 145) or characters in each language (1—15 characters for a 1-byte character and 1—7 characters for a 2-byte character). But [Space], ["], ['], [&], [<], and [>] are not available.
Page 69 Operating Instructions Setting Description Tilt Range Select from the following options. • Minimum — Current settings, -45—+20 • Home Position — Current settings, -45—+20 • Maximum — Current settings, -45—+20 • The values must be selected as minimum home position maximum. Note If you wrongly set the range, your privacy may be seen.
Page 70 Operating Instructions Specifying Pan/Tilt Range Access the camera (see page 12), and click [Single] at the top of the Top page. Open another web browser, and display the Camera page (see page 67). Align the Single Camera page and the Camera page side to side. Set the pan/tilt range.
Page 71: Adjusting Audio
Operating Instructions 2.11 Adjusting Audio The Audio page allows you to adjust the built-in microphone, the use of external speaker, microphone sensitivity and external speaker volume. Click [Audio] on the Setup page. Set each parameter. • Clicking [Cancel] cancels your settings without saving changes. [For assistance, please call: 1-800-272-7033]...
Page 72 Operating Instructions Setting Description Output • It controls audio output for external speaker connected to the camera. Volume • It controls the volume to output to external speaker. PC Audio Input • You can set the time to consecutively perceive the audio Timeout from your PC.
Page 73: Changing Authentication Setting And Administrator User Name And Password
Operating Instructions 2.12 Changing Authentication Setting and Administrator User Name and Password The Security: Administrator page allows you to change authentication, administrator user name and password. The authentication window is displayed, and allows the registered users to access the camera. Notes •...
Page 74 Operating Instructions Setting Description General Authentication has 2 phases. Authentication • If you set [Permit access from guest users], the camera does not display the authentication window in camera access. All guest users can view the image without user name and password. Note If you set [Permit access from guest users], [Login] tab is displayed at the top of the page.
Page 75 Operating Instructions Click [Go to Security: Administrator page]. • The Security: Administrator page is displayed. Notes • When the user name and password have been changed, the camera displays an authentication window. Enter the user name and password, and click [OK]. Administrator/General Users/Guest Users The camera has 3 user levels (administrator, general users and guest users).
Page 76: Logging In To The Camera
Operating Instructions 2.13 Logging in to the Camera If you set [Permit access from guest users] on the Security: Administrator page, [Login] tab is displayed at the top of the page. After you log in as an administrator, you can access the Setup page and the Maintenance page. Click [Login] tab at the top of the page.
Page 77: Creating, Modifying Or Deleting General Users
Operating Instructions 2.14 Creating, Modifying or Deleting General Users The General User page allows you to create, modify or delete general users. Up to 50 general users can be registered. The access level is set for each general user. If you set [Permit access from guest users] on the Security: Administrator page, the access level can be set for guest users.
Page 78 Operating Instructions Set each parameter. • Settings for a general user • Settings for guest users • Clicking [Cancel] takes you back to the previous page without saving changes. Setting Description User ID List • Up to 50 general users can be registered. •...
Page 79 Operating Instructions Setting Description Access Level Access level is set for each general user. Check the feature to enable. • In the limit time of continuous motion JPEG, set the time to change the video (Motion JPEG) to still images for each user.
Page 80: Changing Initial Settings On The Single Camera Page Or The Multi-Camera Page
Operating Instructions 2.15 Changing Initial Settings on the Single Camera page or the Multi-Camera page The Image Display page allows you to change initial settings (display settings when a user accesses the camera) of image resolution, image quality and refresh interval.
Page 81 • When the camera accesses the Internet, the banner displays product information about cameras or announcements about the latest firmware, etc. from Panasonic. Checking [Display] for Administrator is particularly recommended. • When checked, the banner is displayed for administrator or general users or both.
Page 82 Operating Instructions Click [Go to Image Display page]. • The Image Display page is displayed.
Page 83: Configuring Multiple Cameras
Operating Instructions 2.16 Configuring Multiple Cameras The Multi-Camera Setup page allows you to configure the camera IP addresses and camera names to view multiple images on the Multi-Camera page. These configurations are required to use the Multi-Camera page. Up to 12 cameras can be configured.
Page 84 Operating Instructions Setting Description Display • Check the box to enable the camera. IP Address • Set the IP address or the host name to enable the camera. Host Name Port No. • Set the port number (1—65535). Camera Name •...
Page 85: Format The Sd Memory Card
Operating Instructions 2.17 Format the SD memory card Before you record the camera image, you need to format the SD memory card. Note You can confirm the SD memory capacity on the Status page (see page 114). Insert the SD memory card (see page 36 of the Installation/Troubleshooting). Click [Buffer/Transfer] on the Setup page.
Page 86: Stop The Sd Memory Recording
Operating Instructions 2.18 Stop the SD Memory Recording After you stop the SD memory recording, remove the SD memory card. (see page 36 of the Installation/Troubleshooting) Notes • You can confirm the SD memory capacity on the Status page (see page 114).
Page 87: Buffering Or Transferring Images By Timer
Operating Instructions 2.19 Buffering or Transferring Images by Timer The Image Buffer/Transfer page allows you to enable image buffer/transfer by E- mail or FTP. Note If you are recording images to the SD memory card, refresh interval slows down. Click [Buffer/Transfer] on the Setup page. Click [No.] to enable buffer/transfer.
Page 88 Operating Instructions Setting Description Enable Image • Check the box to enable the buffer/transfer. Clear the box Buffer/Transfer to disable it. Trigger • Selecting [Timer] enables the camera to buffer/transfer the image by timer. • Selecting [Alarm 1 or 2] enables the camera to buffer/ transfer the image by alarm signal.
Page 89 Operating Instructions Setting Description Image • Select image resolution (640 x 480, 320 x 240 (default) or Resolution 160 x 120 pixels) to buffer or transfer. Image Quality • Select the image quality. [Favor Clarity] optimizes for good quality. [Standard] offers standard quality. [Favor Motion] optimizes for enhanced motion.
Page 90 Operating Instructions Select the transfer method, and click [Next>]. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Image Buffer/Transfer page without saving changes. Note If you transfer image by E-mail or FTP, confirm that the default gateway and DNS server addresses are assigned correctly (see page 41 and page 46).
Page 91 Operating Instructions When you set [FTP] for Transfer Method Select [FTP], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Image Buffer/Transfer page without saving changes.
Page 92 Operating Instructions Setting Description Server IP • If you set the server IP address, set 4 digits (0—255) and 3 Address or periods such as "192.168.0.253". But "0.0.0.0" and Host Name "255.255.255.255" are not available. Or set a host name (1— 255 characters).
Page 93 Operating Instructions When you set [E-mail] for Transfer Method Select [E-mail], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Image Buffer/Transfer page without saving changes.
Page 94 Operating Instructions Setting Description SMTP Server IP • If you set the server IP address, set 4 digits (0—255) and Address or Host 3 periods such as "192.168.0.253". But "0.0.0.0" and Name "255.255.255.255" are not available. Or set a host name (1—255 characters).
Page 95 Operating Instructions Confirm the settings, and click [Save]. • New settings are saved. • When finished, "Success!" is displayed. Click [Go to Image Buffer/Transfer page]. • The Image Buffer/Transfer page is displayed. Notes • If you click [Save] on the Image Buffer/Transfer page, all buffered images on the SD memory card are deleted.
Page 96: Buffering Or Transferring Images By Alarm Signal
Operating Instructions 2.20 Buffering or Transferring Images by Alarm Signal The Image Buffer/Transfer page allows you to enable image buffer/transfer by E- mail or FTP. Note If you are recording images to the SD memory card, refresh interval slows down. Click [Buffer/Transfer] on the Setup page.
Page 97 Operating Instructions Setting Description Enable Image • Check the box to enable the buffer/transfer. Clear the box Buffer/Transfer to disable it. Trigger • Selecting [Timer] enables the camera to buffer/transfer the image by timer. • Selecting [Alarm 1 or 2] enables the camera to buffer/ transfer the image by alarm signal.
Page 98 Operating Instructions Set the Lens Position When Triggered setting, and click [Next>]. Note If you enable the Lens Position When Triggered setting, buffer/transfer starts after the camera turns to the alarm position. • Clicking [<Back] takes you back to the previous page. •...
Page 99 Operating Instructions Set the image buffer frequencies, and click [Next>]. Note Due to the network environment, object, number of accesses, enabling IPsec, SD memory recording, the camera may not record the numbers of images as you set. In this case, set the image buffer frequencies longer. For the SD memory recording, 1 image per second setting is recommended.
Page 100 Operating Instructions Select the transfer method, and click [Next>]. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Image Buffer/Transfer page without saving changes. Note If you transfer image by E-mail or FTP, confirm that the default gateway and DNS server addresses are assigned correctly (see page 41 and page 46).
Page 101 Operating Instructions When you set [FTP] for Transfer Method Select [FTP], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Image Buffer/Transfer page without saving changes.
Page 102 Operating Instructions Setting Description Server IP • If you set the server IP address, set 4 digits (0—255) and 3 Address or periods such as "192.168.0.253". But "0.0.0.0" and Host Name "255.255.255.255" are not available. Or set a host name (1— 255 characters).
Page 103 Operating Instructions When you set [E-mail] for Transfer Method Select [E-mail], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Image Buffer/Transfer page without saving changes.
Page 104 Operating Instructions Setting Description SMTP Server IP • If you set the server IP address, set 4 digits (0—255) and Address or Host 3 periods such as "192.168.0.253". But "0.0.0.0" and Name "255.255.255.255" are not available. Or set a host name (1—255 characters).
Page 105 Operating Instructions After you confirm the settings and click [Next>], set E-mail notification and click [Next>]. • If you select [Enable], the E-mail Notification When Triggered page is displayed. Enter the settings seeing page 103 and page 104. When finished, click [Next>] and go to step 10. Setting Description Disable...
Page 106 Operating Instructions Click [Go to Image Buffer/Transfer page]. • The Image Buffer/Transfer page is displayed. Notes • If you set a short interval to transfer image to a cell phone, many E-mails may be sent to it leading to a large phone bill. Therefore, we recommend you to set a long interval.
Page 107: Transfer The Camera Image In Transport Mode
Operating Instructions 2.21 Transfer the Camera Image in Transport Mode The camera can transfer the image in transport mode by E-mail or FTP. Transport Mode E-mail or FTP Server Encrypted Prepare the following requirements. Item Supported Feature E-mail or FTP Operating : IPsec supported Server...
Page 108: Transfer The Camera Image In Tunnel Mode
Operating Instructions 2.22 Transfer the Camera Image in Tunnel Mode The camera can transfer the image in tunnel mode by E-mail or FTP. VPN Router Tunnel Mode Encrypted Not Encrypted Prepare the following requirements. Item Supported Feature VPN Router ISP Service : Services for static global addresses (A (in IPv4) global address must be set up to the WAN...
Page 109: Specifying Operation Time
Operating Instructions 2.23 Specifying Operation Time The Operation Time page allows you to limit the operation time. The camera image turns to a gray screen outside the operation time. Notes • If you wrongly set the time period, your privacy may be seen. Confirm the time period after the setup.
Page 110 Operating Instructions Setting Description Enable • Check the box to enable the setting. Clear the box to disable it. A day of the • Check the box to enable the day. Clear the box to disable it. week Operation Time • Select the [Always] option when you do not specify the time period.
Page 111: Controlling External Output Terminal
Operating Instructions 2.24 Controlling External Output Terminal The digital output terminal allows you to control the external devices. You can change the initial status of the output signal. Note Connect the external devices to the camera. Click [External Output] on the Setup page. Click [Save] when finished.
Page 112: Changing Indicator Display
Operating Instructions 2.25 Changing Indicator Display The Indicator Control page allows you to select Indicator operation. Indicator has three options. • Always on • Turn the indicator on when the camera is accessed. • Always off Click [Indicator Control] on the Setup page. Select indicator option.
Page 113: Camera Maintenance
Operating Instructions Camera Maintenance Maintenance page Maintenance Status Displays the camera settings and status (see page 114). Session Status Displays information on access to the camera (see page 114). Restart Restarts the camera (see page 115). Update Firmware Updates the camera firmware (see page 116). Save Settings Creates a configuration file (see page 119).
Page 114: Confirming The Status
The Status page allows you to check the status of the camera. The status information provides support for troubleshooting. Clicking [Status] displays the following page. Note See Panasonic Network Camera support website at http://panasonic.co.jp/ pcc/products/en/netwkcam/ for details about status information. 3.1.2 Confirming Session Status Displays client information connecting to camera.
Page 115: Restarting The Camera
Operating Instructions 3.1.3 Restarting the Camera The Restart page can restart the camera. The camera restarts by disconnecting the power cord from the outlet and reconnecting it again. Note When the camera restarts, the buffered images will be deleted. The buffered images on the SD memory card are not deleted.
Page 116: Updating The Camera Firmware
• The firmware version is displayed on the Top page and the Status page. Download the new firmware on the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/, and save it on your PC. Click [Update Firmware] on the Maintenance page.
Page 117 Operating Instructions • The Update page is displayed in about 1 minute. Click [Browse...]. • A dialog box is displayed to select the firmware. Select the firmware (including directory information) and click [Open]. • The firmware file name is displayed. Confirm the firmware file name, and click [Update Firmware].
Page 118 Operating Instructions Confirm that the version number on the Top page is updated. Updated version • If the version number is updated, the firmware update is complete.
Page 119: Creating Configuration File
Operating Instructions 3.1.5 Creating Configuration File A configuration file can be saved on your PC. You can load the camera settings from the configuration file on the Load Settings page (see page 120). Note The saved image has privacy information. Prevent private information leaks. Click [Save Settings] on the Maintenance page.
Page 120: Loading Settings From A Configuration File
Operating Instructions 3.1.6 Loading Settings from a Configuration File The settings can be loaded from a configuration file. If you reset the camera to factory default, the camera can load its settings from the configuration file. Notes • The configuration file has network settings. When the settings are loaded, the network settings are also loaded as they were saved.
Page 121: Resetting The Camera To Factory Default
Operating Instructions 3.1.7 Resetting the Camera to Factory Default All camera settings are reset to factory default directly after the Execute button is clicked. Click [Reset to Factory Default] on the Maintenance page. Click [Execute]. • The indicator blinks orange, and then turns off for 10 seconds. •...
Page 122: Support Page
Clicking [Help] on the Support page displays the next page. 3.2.2 Seeing Product Information You can see product information on the Panasonic Network Camera support website. Clicking [Product Information] on the Support page displays the URL, click it. Note...
Page 123: Seeing Support Information
Operating Instructions 3.2.3 Seeing Support Information You can see support information on the Panasonic Network Camera support website. Clicking [Support Information] on the Support page displays the URL, click it. Note If the camera is not connected to the Internet, the website cannot be displayed.
Page 124: External I/O
Operating Instructions External I/O If you connect the external devices such as sensors to the External I/O and image buffer/transfer by alarm signal is set, the camera image is transferred by the alarm detection. Explanation of the External I/O Features GND pin External Sensor Input 1 •...
Page 125 Operating Instructions Circuit Diagram Example Camera Relay Light 12 V Door Sensor 2 (Alarm 2) Door Sensor 1 (Alarm 1) DC10.5 V–13.5 V CAUTION • The external I/O is not capable of connecting directly to devices that require large amounts of current. In some case, a custom interface circuit (customer-provided) may have to be used.
Page 126: Factory Default Reset Button
Operating Instructions FACTORY DEFAULT RESET Button The camera has a FACTORY DEFAULT RESET button on the side. FACTORY DEFAULT RESET Button (Press the button with a pointed object.) Pressing the FACTORY DEFAULT RESET button resets the camera to factory default. If you lose your user name and password, use this button to reset the camera.
Page 127: Default Setting List
Operating Instructions Default Setting List Basic Items Default Required Notes Network Connection Mode Automatic Automatic Setup/ (IPv4) Setup Static/DHCP Allow Access from the Internet (Automatic Setup only) Network Configuration Enable from Setup Program (Static/DHCP only) Port No. 20, 21, 25 and 110 (Static/DHCP only) is not available.
Page 128 Operating Instructions Items Default Required Notes Network Connection Mode Automatic Automatic Setup/ (IPv6) Setup Static Allow Access from the Internet (Automatic Setup only) Port No. 20, 21, 25 and 110 (Static only) is not available. IP address [Blank] When (Static only) setting Static Default Gateway (Static [Blank]...
Page 129 Operating Instructions Items Default Required Notes Date and Time Setting AM/PM Time Automatic Time No check When using Adjustment Time Zone GMT -05:00 Adjust Clock for No check Daylight Saving Time Start Day Apr, First Sunday, 2 AM End Day Oct, Last Sunday, 2 AM...
Page 130 Operating Instructions Items Default Required Notes Audio Output Enabled Volume Standard Minimum/ Standard/ Maximum PC Audio Input Timeout 1 min 1, 2, 3, 5, 10, 20, 30, 60 (min) Input Enable Camera Microphone Standard Minimum/ Sensitivity Standard/ Maximum Mute during Pan/Tilt Enable Account Items...
Page 131 Operating Instructions Items Default Required Notes General User User ID List [Blank] User Name [Blank] When setting 6—15 characters general user Password [Blank] When setting 6—15 characters general user Retype [Blank] When setting 6—15 characters Password general user Limit time of Not permitted Not permitted, Continuous...
Page 132 Operating Instructions Advanced Items Default Required Notes Image Single Camera Image 320 x 240 320 x 240 or 640 Display Resolution x 480 Single Camera Image Standard Favor Clarity, Quality Standard or Favor Motion Single Camera Motion 3, 5, 10, 30, 60 Refresh Interval (s) or Motion Multi-Camera Image...
Page 133 Operating Instructions Items Default Required Notes Multi- Multi-Camera [Blank] Camera Display Checked When setting Multi-Camera IP Address or Host [Blank] When setting IP address*1 Name Multi-Camera Host name*5 is 1—255 characters. Port No. [Blank] When setting 20, 21, 25 and Multi-Camera 110 are not available.
Page 134 Operating Instructions Items Default Required Notes Indicator Indicator Control Turn indicator Control on when camera is on Preset Buttons Items Default Required Notes Preset Preset 1 UpperLeft Buttons Preset 2 UpperRight Preset 3 LowerLeft Preset 4 LowerRight *1 In IPv4, set 4 digits (0—255) and 3 periods such as "192.168.0.253". But "0.0.0.0"...
Page 135: Cleaning
Operating Instructions Cleaning After the camera is turned off by disconnecting the AC plug, clean the camera. 3.6.1 Cleaning the Main Unit If the lens cover has the dust, image quality may decrease. After taking away the dust on it, wipe it with a dry cloth. Notes •...
Page 136: Setting An Ip Address On Your Pc
Operating Instructions Setting an IP Address on Your PC Your PC's IP address can be assigned by the following procedures. Display the TCP/IP Properties window. • The steps are different depending on your OS. The steps are shown below. Steps Windows XP [Start] ( [Settings])
Page 137: Using Setup Program
Displaying the Setup page. Finding the camera Insert the Setup CD-ROM into the CD-ROM drive of your PC. • If the Panasonic Network Camera Setup window does not appear, click "setup.exe" on the Setup CD-ROM. Click [Camera Setup]. Displays version information about this program.
Page 138 Operating Instructions • When the following dialog box is displayed, click [Unblock]. • You can find the camera IP address and port number by looking up the MAC address of your camera. Address Port Camera Status Camera Address List window Displays IPv4 or IPv6 information.
Page 139 Operating Instructions Automatic Setup (Local or Internet Access) or Manual Setup Click [Execute] on the Camera List window shown on page 138. Click each button to execute the program. Sets up the camera to view on the LAN. Sets up the Internet access to the camera.
Page 140 Operating Instructions • If "Camera setup completed" is displayed, click [Close] to finish the Manual Setup. Close all Setup windows.
Page 141: Setting Your Pc
Operating Instructions Setting Your PC 3.9.1 Setting the Proxy Server Settings on Web Browser If the proxy server is not used, the settings are not required. If you are using the proxy server, the following settings are required. • To communicate with a camera installed inside a LAN, changing the web browser settings is recommended.
Page 142 Operating Instructions Click the [Connections] tab, and click [LAN Settings]. See if the Use a proxy server check box is checked or not. If checked, click [Advanced...]. See if the check box is checked or not. If checked, click [Advanced...]. •...
Page 143 Operating Instructions Enter the camera IP address into the Do not use proxy server for addresses beginning with data field. (Example: 192.168.0.253) Click [OK]. Note When accessing the camera via a proxy server, the Talk Button is displayed gray. Talk feature cannot be used. [For assistance, please call: 1-800-272-7033]...
Page 144: Setting Upnp™ To Display Camera Shortcut In My Network Places
Operating Instructions 3.9.2 Setting UPnP™ to Display Camera Shortcut in My Network Places To display the camera shortcut in the My Network Places folder, Windows component should be added. Enable UPnP (Universal Plug and Play) following the steps below. Steps Windows XP [Start] ( [Settings])
Page 145: Ascii Character Table
Operating Instructions 3.10 ASCII Character Table ASCII Character Table (space) " & < > [For assistance, please call: 1-800-272-7033]...
Page 146: File Size And Number Of Buffered Images
Operating Instructions 3.11 File Size and Number of Buffered Images The following table shows the relationship between the file size of the image and the maximum number of buffered images. Note The following file sizes were shown at the largest value. Resolution Items Capture...
Page 147: Number Of Images On The Sd Memory Card
Operating Instructions 3.12 Number of Images on the SD Memory Card The camera supports the Panasonic SD memory card. • 1 GB: RP-SDH01GU1A • 512 MB: RP-SDH512U1A • 256 MB: RP-SD256U1A • 128 MB: RP-SD128BU1A • 64 MB: RP-SD064BPPA Resolution/...
Page 148: Specifications
Operating Instructions 3.13 Specifications Network Camera Items Specifications Pan/Tilt Angle Pan: -60 ° to +60 °, Tilt: -45 ° to +20 ° Number of Pixels 1/4-inch CCD Sensor 320,000 pixels Illuminance 3—100,000 lx (0.2—100,000 lx in color night view mode) White Balance Auto/Manual/Hold Focus...
Page 149 Operating Instructions Other Specifications Items Specifications Supported Protocols IPv4/IPv6 Dual-Stack • IPv4: TCP, UDP, IP, HTTP, FTP, SMTP, DHCP, DNS, ARP, ICMP, POP3, NTP, IPsec, UPnP™ • IPv6: TCP, UDP, IP, HTTP, FTP, SMTP, DNS, ICMPv6, POP3, NDP, NTP, IPsec IPsec Feature ESP Encryption, ESP Authentication Transport mode/Tunnel mode...
Page 150 Operating Instructions Other Specifications Items Specifications Temperature Operation: 0 °C (+32 °F) to +40 °C (+104 °F) Storage: 0 °C (+32 °F) to +50 °C (+122 °F) Humidity Operation: 20 %—80 % (No Condensation) Storage: 20 %—90 % (No Condensation) The maximum number of frames changes depending on the image quality and what object you buffer.
Page 151: Index
Operating Instructions Index...
Page 152 Operating Instructions Home Position 24 How to Use This Documentation 4 Abbreviations 4 ActiveX Controls 17 Administrator/General Users/Guest Users 75 Image Display page 80 Alarm Image Buffer/Transfer 96 Indicator Control page 112 Alarm Position 24 IPsec 50 ASCII Character Table 145 IPv6 Domain Name Service 14 Audio page 71 Listen 28...
Page 153 Operating Instructions Security: Administrator page 73 Session Status 114 Setup page 38 Setup Program 137 Single Camera page 16 Specifications 148 Status page 114 Support Information page 123 Support page 122 System Requirements for your PC 5 Talk 28 Timer Image Buffer/Transfer 87 Top page 13 Trademarks 4 Transport mode 53...
Page 154 Symptom Send the unit to an authorized servicenter, prepaid and adequately insured. Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products. Operating Instructions is subject to change without notice.

Panasonic BB-HCM311A Operating Instructions Manual

1 Camera Monitoring

2 Various Camera Features

3 Camera Maintenance

Index

Quick Links

Operating Instructions

Network Camera

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Summary of Contents for Panasonic BB-HCM311A

Table of Contents