Troubleshooting - LG NB3540 Owner's Manual

2.1 ch sound bar
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Troubleshooting

PROBLEM
No Power
No sound
No woofer sound
No display
The remote control
does not work
properly.
The AUTO POWER
function does not
work.
When you feel the
output sound of the
unit is low.
NB3540-NB_DSGPLLK_ENG.indd 23
CAUSE & CORRECTION
y The power cord is unpluged.
Plug in the power cord.
y Check the condition by operating other electronic devices.
y Incorrect input source is selected.
Check the input source and select the correct input source.
y The mute function is activated.
Press MUTEi or adjust the volume level to cancel the mute function.
y The power cord of the subwoofer is not connected.
Plug the power cord into the wall outlet securely.
y Pairing between the unit and the subwoofer gets disconnected.
Connect the unit and the subwoofer. (Refer to the page 12.)
y The DISPLAY OFF function is activated.
Press SLEEP repeatedly to cancel the function. (Refer to the page 17.)
y The remote control is too far from the unit.
Operate the remote control within about 7 m.
y There is an obstacle in the path of the remote control and the unit.
Remove the obstacle.
y The batteries in the remote control is exhausted.
Replace the batteries with new one.
y Depending on the connected device, this function may not operate.
Check the details below and adjust the unit according to them.
y Switch [ON] state of DRC function to [OFF] by using remote controller.
y With the sound bar connected with TV, change the AUDIO DIGITAL OUT setting
on TV Setup Menu from [PCM] to [AUTO] or [BITSTREAM].
y With the sound bar connected with Player, change the AUDIO DIGITAL OUT
setting on Player Setup Menu from [PCM] to [PRIMARY PASS-THROUGH] or
[BITSTREAM].
y Change Audio DRC setting on Player setup menu to [OFF] state.
Troubleshooting
23
2014-01-22
9:11:31
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