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Technical
Reference Manual
IR-320
Issued Date
,
,
Issued by
English
EPSON
404368102

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Summary of Contents for Epson IR-320

  • Page 1 Technical Reference Manual IR-320 Issued Date Issued by English EPSON 404368102...
  • Page 3 On the earlier of (a) termination of your relationship with Seiko Epson or (b) Seiko Epson’s request, you must stop using the confidential information. You must then return or destroy the information, as directed by Seiko Epson.
  • Page 4 TRADEMARKS ® EPSON is a registered trademark of Seiko Epson Corporation. Intel and Celeron are registered trademarks of Intel Corporation. Microsoft, MS-DOS, Windows and Windows NT are registered trademarks of Microsoft Corporation. CompactFlash is a trademark of SanDisk Corporation. BaySwap is a trademark of Phoenix Technologies Ltd.
  • Page 5: Revision Information

    IR-320 Technical Reference Manual Revision Information Revision Page Altered Item and Contents Rev. A First release Rev. B 1-16 Change the DSW1 settings 3-25 Add the OS Recovery method of step 4 Add the Jumper and Switch Settings Rev.C 3-65,66,67,68,69 Add the HDD Power Down Settings.
  • Page 6: Key To Symbols

    Turn off the main power switch immediately and unplug the power cable if the IR-320 produces smoke, a strange odor, or unusual noise. Continued use may lead to fire or electric shock. Contact your dealer or an EPSON service center for advice. Never disassemble or modify this product.
  • Page 7 IR-320 Technical Reference Manual Do not place multiple leads on the power outlet. Overloading the outlet may lead to fire. Always supply power directly form a standard domestic power outlet. Handle the power cable with care. Improper handling may lead to fire or shock.
  • Page 8 In particular, stay clear of devices that use large electric motors. The IR-320 and the POS system may not function correctly. Always connect the power cable to the AC inlet of this product before plugging it into the wall outlet.
  • Page 9: About This Manual

    Be sure to use EPSON supplied or specified DIMMs, HDDs, and CPUs. If you install a board in the PCI slot, use one that was confirmed by EPSON. Contact your EPSON dealer for a list of approved devices. If you use any other device, please consider that it is your responsibility to choose the correct device.
  • Page 10: Related Manuals

    IR-320 Describes the Serial Handshaking Appendix C,”Serial Handshaking” Related Manuals Related Manuals Name Comments IR-320 User’s Manual Describes the basic setup and operation procedure. IR-320 Service Manual Describes the maintenance and repair procedure for IR-320 service engineers. viii Rev. C...
  • Page 11: Table Of Contents

    Operations Before Setting Up the IR-320 ........
  • Page 12 EPSON Serial Driver ........
  • Page 13 Confidential IR-320 Technical Reference Manual Installation for Windows XP Professional Locally Procured Edition ......3-26 Installation Procedure .
  • Page 14 EPSON Software ........
  • Page 15 Confidential IR-320 Technical Reference Manual Start ................. 4-62 Basic Operations .
  • Page 16 MAC Address ............... . . A-3 Appendix B The IR-310 Compared to the IR-320 Hardware .
  • Page 17: About The Ir-320

    IR-320 System Overview About the IR-320 The IR-320 is a POS personal computer with a built-in touch panel. In addition to capability of Network connection, the IR-320 is flexible for configuring various systems with abundant devices in an OLE-POS based system.
  • Page 18 Power and speed needed for processing data is offered. • Memory can be expanded to a maximum of 512 MB. • The BIOS supports APM 1.2, ACPI 1.0b, Plug & Play, SMBIOS 2.2 (DMI), and Wake On LAN. 1-2 IR-320 System Overview Rev. C...
  • Page 19: Part Names

    IR-320 Technical Reference Manual Part Names The figures below show the part names of the IR-320. DM-LR121Series eries LCD Display Unit eries eries lock lever POWER LED HDD LED LCD brightness adjustment buttons Rev. C IR-320 System Overview 1-3...
  • Page 20: Dm-Lr104T Lcd Display Unit

    (option) HDD LED POWER LED LCD unit (option) main power switch front cover key lock MSR unit (option) front cover lock switch soft power switch main power switch rear cover side cover keyboard/mouse connector 1-4 IR-320 System Overview Rev. C...
  • Page 21: Cd-Rom, Cd-R/Rw Drive (Oi-R06)

    IR-320 Technical Reference Manual CD-ROM, CD-R/RW Drive (OI-R06) CD-ROM, CD-R/RW drive reset switch volume Front CompactFlash Drive (OI-R07) front CompactFlash adapter eject button Rev. C IR-320 System Overview 1-5...
  • Page 22: Connector Names

    Connector Names The figures below show the connectors on the IR-320. Customer display switch Customer display connector TM power connector Fuse Drawer kick connector AC inlet AC outlet COM5 port PCI slots COM6 port LAN LEDs Ethernet connector LPT port...
  • Page 23: Hardware Configurations

    Compact size of 252 × 386 × 250 mm (W × D × H) {9.9 × 15.2 × 9.8"}(Without Rear Cover). An AC outlet (max. 3A) that is on whenever the system is on. Model Configurations The IR-320 can be configured with the following optional units: LCD units (with touch panel) SVGA LCD unit (with touch panel) 264 mm {10.4"} color TFT...
  • Page 24: Operation Testing Products For Ir

    EPSON POS product, and operation by has been confirmed by EPSON. EPSON can also offer reference information for the selection of peripheral devices to the customer who constructs a system using EPSON POS products. Please inquire what kind of device can be used from EPSON or the selling agent.
  • Page 25: Software Configurations

    Professional. Windows 2000 Professional, Windows NT Workstation 4.0 and Windows 98 Second Edition can select the EPSON pre-installed HDD. The IR-320 Driver CD-ROM that includes an appropriate driver for an operating system is included. See “OS Information” in Chapter 3.
  • Page 26: Operation Modes

    The IR-320 has the following five operation modes. (1) Mechanical Off Mode In the mechanical off mode, the main power switch is off. No power is supplied to the IR-320 main body, and the power in all circuits is off.
  • Page 27: Suspend Mode

    IR-320 Technical Reference Manual Note that the reset operation differs, depending on the BIOS setting for the switch, when the soft power switch is pressed during the video off mode. BIOS [Soft-Off by PWR-BTTN] setting Type of OS OS Setting Instant-Off Delay 4 Sec.
  • Page 28 Transfer to suspend mode because of no input operation for a specified period or selection of suspend mode at Operation System. Input operation from keyboard, mouse, or touch panel Reset by pressing the soft power switch 1-12 IR-320 System Overview Rev. C...
  • Page 29: Jumper Locations And Settings

    IR-320 Technical Reference Manual Jumper Locations and Settings Main Board Jumpers The figure below shows the locations of the main board connectors and jumpers. Rev. C IR-320 System Overview 1-13...
  • Page 30 COM5 JP13 (Default) DCD signal JP14 +5 V of electrical power JP15 +12 V of electrical power COM6 JP16 (Default) DCD signal JP17 +5 V of electrical power JP18 +12 V of electrical power 1-14 IR-320 System Overview Rev. C...
  • Page 31: Pos 320 Board Jumpers

    POS 320 320 Board Jumpers The POS circuit board unit has two jumpers, one switch, and one four-polarity DIP switch that can be set. Parts Side (faces down when installing into the IR-320) DSW1 Back Side Rev. C IR-320 System Overview 1-15...
  • Page 32 The MSR, 28-key keypad, and similar devices cannot be used. Country setting The country setting amends the default settings (such as MSR readers, K/B settings, and 28-key and 84-key default settings) when the settings are initialized and during an enforced boot start-up. 1-16 IR-320 System Overview Rev. C...
  • Page 33: Functions Of Sw2

    IR-320 Technical Reference Manual Functions of SW2 customer display connector If you want to loop back the DTR and the DSR of the customer display port, set this switch to the [1] side. This function might be needed when a system using a previous version of OPOS controls a TM printer, without attaching a customer display.
  • Page 34: Ir-320 Usage

    IR-320 Usage See the IR-320 User’s Manual. Dimensions Main Body 252 mm {9.9"} 271 mm {10.7"} 386 mm {15.2"} 454.5 mm {17.9"} 1-18 IR-320 System Overview Rev. C...
  • Page 35: Peripheral Dimensions Of The Lcd

    IR-320 Technical Reference Manual Peripheral Dimensions of the LCD 329 mm {13.0"} - (DM-D500) 306 mm {12.1"} - (DM-D110) 454.5 mm {17.9"} 121Type:490mm{19.3"} /104Type:460 mm{18.1"} 121Type:555mm{21.9"} /104Type:521 mm {20.5"} The 121 type is the case size of the DM-LR121Series, and the 104 type is the case size of the DM-LR104T.
  • Page 36: Peripheral Dimensions Of The Customer Display

    Peripheral Dimensions of the Customer Display The dimensions in ( ) indicate the dimensions of the DP-504 with the extension prop. Peripheral Dimensions of the Printer Tray Dimensions when the OI-R101-001 is mounted. 263 mm {10.4"} 1-20 IR-320 System Overview Rev. C...
  • Page 37: Dimensions When The Printer Unit Is Mounted

    IR-320 Technical Reference Manual Dimensions when the dedicated printer TM-H6000 is attached to the OI-R01-022. 40 mm {1.6"} Dimensions When the Printer Unit is Mounted Rev. C IR-320 System Overview 1-21...
  • Page 38 1-22 IR-320 System Overview Rev. C...
  • Page 39: Chapter 2 Setup

    Overview of the setup The peripherals of the IR-320 include the ones that are set by a driver or a utility at the time of setup and must confirm in the operation. Peripherals may not operate correctly if the installation order of OS and driver is not correct.
  • Page 40: Precautions For Setting Up

    Turn off the main (side) power switch for the IR-320. Unplug the power cables for the IR-320 and its peripheral units from the outlet. If the power is not turned off, the IR-320 or peripheral units may be damaged during setup.
  • Page 41: Operations Before Setting Up The Ir-320

    EPSON POS products, and their operation has been confirmed by EPSON. EPSON can offer reference information for the selection of peripheral devices to the customer who constructs a system using an EPSON POS product. Please ask EPSON or the selling agent what kind of device can be used.
  • Page 42: How To Install Options/Peripheral Units

    Confidential How to Install Options/Peripheral Units See the following pages for instructions on setting up each option or peripheral. Option/Peripheral Page Installing a DIMM (Memory) Installing a 2.5" HDD Unit (OI-HDD) *1 Installing a 3.5" HDD Unit (OI-HDD) *1 2-11 Installing a CD-ROM Drive , CD-R/RW Drive (OI-R06)*2 2-17 Installing a Front CompactFlash Card Adapter (OI-R07)*2...
  • Page 43: Installing A Dimm (Memory)

    DIMMs (memory) are installed in the DIMM sockets on the main board. One 128MB DIMM is standard on the IR-320. Two DIMM sockets (168-pin type), which can increase the memory to 512MB, are available. Remove the DIMM originally installed, and install the two DIMMs instead.
  • Page 44: Removing The Dimm

    Confidential 3. Match the two notches in the DIMM to the projections on the socket, and push the DIMM until it clicks and stands upright. Note: When two DIMMs are installed, use the farthest socket first. 4. Reattach the side panel with two screws. 5.
  • Page 45: Installing A 2.5" Hdd Unit (Oi-Hdd)

    (1) Removing the HDD unit 1. Open the front cover of the IR-320. If the front cover is locked, unlock it with the front key. To unlock the front cover, insert the key into the front lock, and push in slightly while you turn it.
  • Page 46 Confidential 3. Remove the two screws from the HDD unit. 4. Pull the HDD unit toward the front slightly while watching the cables, and remove the two cables for the HDD unit from the their connectors. 5. Remove the HDD unit. 6.
  • Page 47 Note: When you use two drives, one must be a master and one must be a slave. The IR-320 will not boot from the slave drive. An HDD may be set to either a master or slave, whether it is installed in the upper drive bay or the lower drive bay.
  • Page 48 HDD unit where the cables will be hidden” later in this section. 1. Push the HDD unit into the IR-320 from the front. Be careful not to subject the HDD to shock or vibration, and be sure the cables are not pinched. Confirm that the projection on the mounting plate under the HDD is firmly engaged with the frame projection on the IR-320.
  • Page 49: Installing A 3.5" Hdd Unit (Oi-Hdd)

    For information on the BIOS setup, see Chapter 5, “BIOS Functions.” Installing a 3.5" HDD Unit (OI-HDD) The IR-320 has one or two 2.5" HDDs or one 3.5" HDD, depending on its specifications. Up to two 2.5" HDDs can be installed.
  • Page 50 Confidential (1) Removing the HDD unit 1. Open the front cover of the IR-320. If the front cover is locked, unlock it with the key. (You may need to press in slightly as you turn the key.) front cover 2. Open the HDD cover by lightly pressing down on the upper pin lock.
  • Page 51 Confidential IR-320 Technical Reference Manual 4. Remove the left side cover by sliding it downward. 5. Remove the two screws attaching the side panel. 6. If a PCI card is installed, remove it. Remove the screw locking the PCI card and pull the PCI card out.
  • Page 52 Confidential 7. Remove the two cables for the HDD unit from their connectors. 8. Remove the HDD unit from the front while watching the cables. 9. Remove the two cables from the HDD unit. 10. Remove the four screws from the HDD unit, and remove the HDD mounting plate. 2-14 Setup Rev.
  • Page 53 Confidential IR-320 Technical Reference Manual (2) Installing the HDD Install the HDD using the following procedure: 1. Attach the HDD to the HDD mounting plate with four screws. 2. Set the HDD jumper as shown in the below figure. The jumper setting depends on the make and model of the HDD. Set the jumper for your HDD.
  • Page 54 (3) Installing the HDD unit 1. Slide the HDD unit into the IR-320 from the front, being careful not to subject it to shock or vibration, and be sure the cables are not pinched. Confirm that the projection on the mounting plate under the HDD is firmly engaged with the frame projection on the IR-320.
  • Page 55: Installing A Cd-Rom Drive , Cd-R/Rw Drive (Oi-R06)

    7. Reattach the side cover. 8. Close the front cover. 9. Turn on the IR-320, start up the BIOS setup, and confirm that the HDD is identified normally. For information on the BIOS setup, see Chapter 5, “BIOS Functions.” Installing a CD-ROM Drive , CD-R/RW Drive (OI-R06) The optional 24×...
  • Page 56 Install the CD-ROM, CD-R/RW drive by following the steps below. 1. Open the front cover of the IR-320. If the front cover is locked, unlock it with the key. (You may need to press in slightly as you turn the key.) front cover 2.
  • Page 57 Confidential IR-320 Technical Reference Manual 4. Remove the left side cover by sliding it downward. 5. Remove two screws attaching the side panel. 6. Attach the cable set to the CD-ROM, CD-R/RW drive. Rev. C Setup 2-19...
  • Page 58 CD-ROM, CD-R/RW drive is firmly engaged with the frame projection on the IR-320. If the cable for the HDD unit is in the way of the connection for the CD-ROM, CD-R/RW drive, remove the HDD unit cable, connect the cable for the CD-ROM, CD-R/RW drive, and re-connect the HDD unit cable.
  • Page 59: Installing A Front Compactflash Card Adapter (Oi-R07)

    Connection to the main body Secondary IDE bus (master) connection 1. Open the front cover of the IR-320. If the front cover is locked, unlock it with the key. (You may need to press in slightly as you turn the key.) front cover Rev.
  • Page 60 Confidential 2. Remove the HDD cover. 3. Remove the CD-ROM cover. (Keep this cover because it is not used while the front CompactFlash card adapter is installed.) 4. Remove the left side cover by sliding it downward. 5. Remove two screws attaching the side panel. 2-22 Setup Rev.
  • Page 61 CompactFlash card adapter is firmly engaged with the frame projection on the IR-320. If the cable for the HDD unit is in the way of the connection for the front CompactFlash card adapter, remove the HDD unit cable, connect the cable for the front CompactFlash card adapter, and re-connect the HDD unit cable.
  • Page 62: Installing An Lcd Unit

    The 84-keyboard (DM-KR084) can be installed instead of an LCD unit. DM-LR104T DM-LR121Series Attach the ferrite core (an accessory of the IR-320) to the appointed cable. Select the touch panel driver from the type of the LCD unit, and install when the OS is installed.
  • Page 63: Dm-Lr121Series

    Remove the printer unit or the printer tray. When removing the printer unit, remove the printer cable from the connector. Thread the two cables for the LCD unit through the hole in the center of the IR-320. Rev. C Setup 2-25...
  • Page 64 Confidential Engage the right and left tabs on the IR-320 with the right and left grooves in the back of the LCD unit. When both sides are engaged, slide the LCD unit down while pressing the lock lever on the left side of the LCD unit.
  • Page 65: Dm-Lr104T

    Confidential IR-320 Technical Reference Manual DM-LR104T 1. Remove the left side cover by sliding it downward. 2. Remove the two screws from the printer unit or the printer tray. 3. Remove the printer unit or the printer tray. When removing the printer unit, remove the printer cable from the connector.
  • Page 66 5. Thread the two cables for the LCD unit through the hole in the center of the IR-320. 6. Engage the right and left tabs on the IR-320 with the right and left grooves in the back of the LCD unit. When both sides are engaged, slide the LCD unit down on the back.
  • Page 67 Confidential IR-320 Technical Reference Manual 8. Connect the cables for the LCD unit to the connectors. layout of the connectors CN31(38-pin) CN51 CN35(34-pin) Jumper Switch POS board 9. Check the Jumper Switch setting. For the DM-LR104T-252, set the JP1 to “1-2,” and for the DM-LR104T-052, set the JP1 to “2-3.”...
  • Page 68: Removing The Lcd Unit

    Confidential Removing the LCD Unit The removal procedure for the LCD depends on the type of LCD unit. DM-LR121Series 1. Remove the left side cover by sliding it downward. 2. Remove the two screws from the printer unit or the printer tray. 3.
  • Page 69 Confidential IR-320 Technical Reference Manual 4. Remove the two cables for the LCD unit from their connectors. 5. Remove the ferrite core. Keep the removed ferrite core for installing on another LCD unit. Rev. C Setup 2-31...
  • Page 70: Dm-Lr104T

    Confidential 6. Slide the LCD unit until it hits the upper limit of the slide range while pressing the lock lever on the left side of the LCD unit. Slightly pull the part circled in the illustration below in the direction of the arrow, and slide the LCD unit upward further on the back.
  • Page 71 Confidential IR-320 Technical Reference Manual 3. Remove the printer unit or the printer tray. When removing the printer unit, remove the printer cable from the connector. 4. Remove the two cables for the LCD unit from their respective connectors. 5. Remove the ferrite core. Keep the removed ferrite core for installing on another LCD unit.
  • Page 72 Confidential 6. Slide the lock located under the LCD unit to the right for unlocking. 7. Slide the LCD unit until it hits the upper limit of the slide range. Slightly pull the part circled in the illustration below in the direction of the arrow, and slide the LCD unit upward further on the back.
  • Page 73: Installing An 84-Key Keyboard Unit (Dm-Kr084)

    Confidential IR-320 Technical Reference Manual Installing an 84-Key Keyboard Unit (DM-KR084) The 84-key keyboard can be installed instead of the LCD unit. The 84-key keyboard is installed by using the following procedure. 1. Remove the left side cover by sliding it downward.
  • Page 74 Confidential 5. Thread one cable of the 84-key keyboard through the hole in the center of the IR-320. 6. Engage the right and left grooves on the back of the keyboard with the right and left tabs on the IR-320. When both sides are engaged, slide the LCD unit down on the back for installation.
  • Page 75: Removing An 84-Key Keyboard Unit

    Confidential IR-320 Technical Reference Manual 10. Install the printer unit or the printer tray, and lock it with two screws. 11. Reattach the side cover. Removing an 84-Key Keyboard Unit 1. Remove the left side cover by sliding it downward.
  • Page 76 Confidential 4. Remove one cable for the 84-key keyboard from the connector, as shown below. 5. Slide the lock under the 84-key keyboard to the right to unlock it. 6. Slide the 84-key keyboard until it hits the upper limit of the slide range. Slightly pull the part circled in the illustration below in the direction of the arrow, and slide the LCD unit upward further on the back side.
  • Page 77: Installing A Battery Unit (Oi-R03)

    Confidential IR-320 Technical Reference Manual Adjust the position of the 84-key keyboard while watching the hole shown in the figure so that the tabs on the main body can be disengaged from the grooves in the 84-key keyboard. Pull the 84-key keyboard out.
  • Page 78 Confidential The battery unit begins to be charged when the IR-320 main (side) power switch is turned on. After installing a battery unit, set System Battery to Equipped using the Power Management menu in the BIOS setup utility. (See Chapter 6.) Note (for Users in the United States): The battery unit (OI-R03) is powered by a nickel-cadmium battery, which is recyclable.
  • Page 79 Confidential IR-320 Technical Reference Manual 2. Remove the two screws from the printer unit or the printer tray. 3. Remove the printer unit or the printer tray. When removing the printer unit, remove the printer cable from the connector. printer cable 4.
  • Page 80: Setting The Bios

    Setting the BIOS After the battery unit is installed, change the BIOS setting by using the following procedure: 1. When an external keyboard is not connected to the IR-320, connect the external keyboard to the mouse/keyboard connector. 2. Turn on the power supply to the IR-320.
  • Page 81: Installing A 28-Key Keyboard Unit (Dm-K028)

    Installing a 28-Key Keyboard Unit (DM-K028) The 28-Key Keyboard unit is an optional input device for the IR-320. It has 28 keys in total, 4 columns by 7 lines. The function of each key can be freely assigned by software. By assigning the same function to more than one key, these keys can be used as one large key.
  • Page 82: Handling Precaution

    Confidential 2. Connect the 28-Key Keyboard unit to the LCD unit. 3. Lock the 28-Key Keyboard unit with the four screws supplied with the 28-Key Keyboard unit. CAUTION: Do not tighten the screws too tightly. If the torque is too strong, the screws might be damaged.
  • Page 83: Changing A Key Top

    Confidential IR-320 Technical Reference Manual Changing a Key Top To change a key top on the keyboard unit, use the following procedure: 1. Insert the key top remover supplied with the keyboard unit into the key top that is to be removed, as shown in the following figure: 2.
  • Page 84 Confidential 2. Snap the key top cover on the key top with the round concave facing upward. Firmly push it until the key top cover clicks. Removing the key top cover To remove the key top cover, use the following procedure: 1.
  • Page 85 Confidential IR-320 Technical Reference Manual The definition data automatic setting utility (The Windows vertion, the MS-DOS version) Using the layer function The 28-key definition utility compatible with the layer The 28-key automatic definition utility compatible with the layer for Windows version The 28-key automatic definition utility compatible with the layer for MS-DOS version The library for changing and reading the layer.
  • Page 86: Installing The Msr Unit (Dm-Mr123)

    Operation progress 1. Confirm that OS is installed. 2. Set up the MSR unit to the IR-320 main unit. There is a way of attaching to the LCD unit and a way of to the 28-Key Keyboard unit. 3. Turn on the power of the IR-320 and install the K/B firmware relation utility.
  • Page 87: Mounting Onto An Lcd Unit

    Confidential IR-320 Technical Reference Manual Mounting onto an LCD Unit Connect the MSR unit to the LCD unit by following the procedure below. 1. Open the connector cover of the LCD unit. 2. Connect the MSR unit to the MSR interface.
  • Page 88: Mounting An Msr Unit To A 28-Key Keyboard Unit

    Confidential Mounting an MSR Unit to a 28-Key Keyboard Unit Connect the MSR unit to the 28-Key Keyboard unit by following the procedure below. 1. Remove the connector cover on the upper side of the 28-Key Keyboard unit. 2. Connect the MSR unit to the 28-Key Keyboard unit. 3.
  • Page 89 Confidential IR-320 Technical Reference Manual Utility In order to input the magnetic card data by using the MSR unit, use the utilites to set up reading data match for various magnetic cards and writing in the K/B firmware of the setting contents.
  • Page 90: Installing A Printer Tray

    When a dedicated printer is not used, a printer tray can be installed and other types of TM printer can be installed on the printer tray. Two types of printer tray can be connected to the IR-320. Model name...
  • Page 91 Confidential IR-320 Technical Reference Manual 2. To get power for the TM printer from the IR-320, remove one or more tabs from the DC cable exit by breaking them off with a pair of pliers. 3. When setting up the TM printer on the printer tray, wrap the cable around the poles on the other side of the tray, as shown below, to keep it out of the way.
  • Page 92: Installing A Printer

    5. Attach the printer tray with two screws. OI-R01-022 OI-R01-001 6. To get power for the TM printer from the IR-320, remove one or more tabs on the rear cover to make a hole for cables to pass through. 7. Attach the rear cover with one screw.
  • Page 93: Installing A Dedicated Tm Printer Unit

    TM power connector. This connector does not have sufficient power for two printers. Use an appropriate power supply (for example, the PS-170) available for the TM printer. The following TM printers can take power from the IR-320. TM-T85/88 series TM-U200 series TM-6000H series For information on how to set up the TM printer, see the user’s guide for that printer.
  • Page 94 1. Install the dedicated printer unit on the IR-320. 2. Turn on the power supply of the IR-320 and start up the Device Diagnostics Utility. 3. Confirm that the dedicated printer unit is connected correctly and it can print out by using the Device Diagnostics Utility.
  • Page 95 Confidential IR-320 Technical Reference Manual 4. Bend the cable as shown below. 5. Remove the side cover by sliding it downward. 6. Remove the two screws as shown below. Rev. C Setup 2-57...
  • Page 96 9. Slide the printer unit in the direction indicated by the arrows so that the hooked area on the printer unit fits into the groove on the IR-320. Make sure the cable is not hooked by the projection on the plate.
  • Page 97 It is possible to confirm the operation of a dedicated printer unit by using the Device Diagnostics Utility. If you turn on the power supply of the IR-320 and press the F10 key while the POST (Power On Self Test) screen is displayed, the Device Diagnostics Utility is displayed.
  • Page 98: Installing A Pci Board

    Confidential Installing a PCI Board The IR-320 has two PCI expansion slots. PCI slots The maximum dimensions of the applicable PCI boards are as follows: 2-60 Setup Rev. C...
  • Page 99 Confidential IR-320 Technical Reference Manual CAUTION: Before installing the PCI board, carefully confirm that it operates normally. Follow the procedure below to install a PCI board. CAUTION: Before setup, discharge static electricity on your body. If you do not discharge static electricity, trouble could result.
  • Page 100: Installing A Customer Display

    7. Reattach the side panel with two screws. 8. Reattach the side cover. When you remove the PCI board, be sure to attach a slot cover. Installing a Customer Display The following customer displays can be connected to the IR-320. Model name Specification DM-D110/210...
  • Page 101 Operating progress 1. Set up the Customer display with the IR-320. 2. Turn on the power supply of the IR-320 and start up the Device Diagnostics Utility. 3. Confirm that the Customer display is connected correctly and displays correctly by using the Device diagnostics Utility.
  • Page 102 4. Install the extension on the base. Be sure that the projection on the base snaps into the hole in the extension. 5. Connect the cable for the DM-D500 to the DM connector on the IR-320. 2-64 Setup Rev. C...
  • Page 103 Confidential IR-320 Technical Reference Manual CAUTION: Detour the extra length of the cable around the power fan. If the cable interferes with the power fan, abnormal noise may be emitted, or the cable may be disconnected. Do not connect any cable other than the customer display cable, such as a telephone line, to the connector for the customer display.
  • Page 104 Confidential For the DM-D110 and DM-D210, set SW5, SW6, and SW7 of DIP switch bank 1 (DSW1) as indicated in the following table SW1-5 SW1-6 SW1-7 Transfer speed (bps) 2400 4800 9600 19200 38400 57600 115200 (*1) (*1) When using the data pass through connection (default setting), you must not set 115200 bps. For the DM-D500, set SW6, SW7, and SW8 of DIP switch bank 1 (DSW1) as indicated in the following table: SW1-6...
  • Page 105: Installing A Mouse/Keyboard

    By using the Device Diagnostics Utility you can confirm that the customer display is connected correctly and displays correctly. Device Diagnostics Utility is displayed when the power supply of the IR-320 is turned on and then the F10 key is pressed while the POST (Power On Self Test) screen is displayed.
  • Page 106: Installing A Cash Drawer

    When another type of TM printer is connected, connect the cash drawer connector to the TM printer drawer connector. Note: When a non-dedicated-type TM printer is connected, do not connect the cash drawer connector to the drawer connector of the IR-320. CAUTION: Do not connect a telephone line to the DK connector. 2-68 Setup...
  • Page 107: Attaching A Power Cable

    1. Loosen the screws of the rear cover, and remove the rear cover by pulling down the upper part of the rear cover. Connect the power cable to the IR-320. The power cable for the outlet can be connected, also. AC inlet AC outlet 3.
  • Page 108: Installing Peripheral Devices To The Com Port

    When setting the BIOS, always connect the PS/2 keyboard. It cannot be operated from the touchpanel. 1. Connect the PS/2 keyboard to the IR-320 and turn on the power. If you press Del during the POST, the BIOS setup utility starts.
  • Page 109 6. The system starts up and COM5 and COM6 can be used. Operating Confirmation Of The Hardware Device Diagnostics Utility Whe using the Device Diagnostics Utility, the communication lines between the devices connected with the IR-320 can be tested. The Device Diagnostics Utility can test the following. •...
  • Page 110: Printing Using Windows

    Confidential Printing Using Windows It is possible to print to the dedicated printer unit of the IR-320 using Windows. Note: Before executing a test printout from Windows, set up the dedicated printer unit correctly and confirm the operation using the Device Diagnostics Utility. If it does not set up correctly, the test printout from Windows is not executed normally.
  • Page 111 EPSON TM-T88II(R)Receipt It prints at usual character size. EPSON TM-T88II(R)Reduce35 It prints as a reduction in the receipt paper size. 3. Click the icon of the printer driver for printing and right click and choose Properties from the menu that is displayed.
  • Page 112 Internet Explorer or Paint. Choose the printer driver to use according to the print purpose. "Ex. For the TM-T88IIR” EPSON TM-T88II(R)Receipt It prints at usual character size. EPSON TM-T88II(R)Reduce35 It prints as a reduction in the receipt paper size.
  • Page 113: Chapter 3 Os And Drivers

    (There is a version preinstalled by EPSON) MS-DOS Ver.6.22 Drivers and Utilities Drivers for using the IR-320 are on the Driver CD-ROM included with the IR-320. If the operating system is pre-installed, the drivers are also installed. Rev. C OS and Drivers 3-1...
  • Page 114 Driver CD-ROM for the IR-320 In case you use a locally procured OS on the IR-320, the drivers for using the peripheral devices are on this CD-ROM. The CD-ROM directory is shown below. Root CDVER.TAG |--- DOS62 Drivers for MS-DOS...
  • Page 115 IR-320 Series Technical Reference Manual Readme.txt files are in both the root directory and in subdirectories of the root directory. 1. The Readme.txt file in the root directory contains an overview of this CD-ROM and refers to the Readme.txt files in the various subdirectories.
  • Page 116: Windows 2000 Pre-Installed Model

    Windows 2000 Pre-Installed Model The exclusive EPSON utility and drivers for using IR-320 are pre-installed in the HDD with the pre-installed Windows 2000 Professional. Installation Procedure Windows 2000 Installation When the power supply is turned on, the installation starts. Enter the product key of the W2K label pasted on the product.
  • Page 117 Analog Devices Sound driver EPSON Touch Panel driver EPSON Logon tool *1 EPSON DM-MS Series setup utility *1 EPSON Power button prohibited setting tool *1 EPSON AC line tool *1 EPSON Serial driver *1 EPSON CD-ROM driver for DOS*2 Note: *1: These are not installed during the auto installation procedure.
  • Page 118: Directory Configuration

    CD-R or other media. After being backed up, these directories may be deleted. If you install the optional CD-R/RW drive, you need to get software for CD-R/RW writing. The software is not supplied by EPSON. 3-6 OS and Drivers Rev. C...
  • Page 119: Windows 2000 Setup Procedure

    IR-320 Series Technical Reference Manual Windows 2000 Setup Procedure CAUTION Be sure to keep the keyboard connected. If necessary, start the setup procedure after connecting the mouse. The keyboard is necessary for inputting the product ID and password. The keyboard is also necessary for user verification during logon to Windows 2000, even if the touch panel is in a usable state.
  • Page 120: Setting The Recognition Range Of The Double Click

    Note The administrator modifies the registry key. Method Select Programs - Epson Touch Panel Tool - Touch Panel Configuration Tool from the Start menu. Click OK. (There is no need to do any other operation.) Various Configurations (Windows 2000) Various configurations are executed during the setup procedure, and the keyboard and the mouse are automatically set.
  • Page 121 IR-320 Series Technical Reference Manual 6. The Network Connection Type dialog box is displayed. Set the settings in accordance with the environment; then click Next. The dialog displayed by the following procedure is different depending on the type of the set network connection. The explanation here is for the case in which Connect directly to another computer is selected.
  • Page 122: Epson Serial Driver

    2. The Add/Remove Programs dialog box is displayed. Click Change or Remove Programs to display a list of the currently installed programs. Change/Remove will be displayed when EPSON Serial Driver is selected. Click Change/Remove. 3. The Confirm File Deletion dialog box is displayed. Click Yes.
  • Page 123: Adding Windows 2000 Applications

    IR-320 Series Technical Reference Manual How to us How to us How to us How to use e e e 1. Execute C:\Backup\Dissw\DISSW.EXE. 2. The following message is displayed. Click Yes. If No is clicked, processing stops and you return to Windows.
  • Page 124: Support Information

    Support Information Right click the My Computer icon and select Properties from the pull down menu. Then the System properties are displayed. Click the Support information button, so the information on the contact is displayed 3-12 OS and Drivers Rev. C...
  • Page 125: Recovering The Os

    Follow the steps below to carry out OS recovery. 1. Turn power to the IR-320 off. Turn the main power switch off. Unplug the power cable. 2. If a CD-ROM drive is not already installed, attach a drive to the IR-320.
  • Page 126 9. Press [Y] and [Enter]. The system will restart and after a short time, the License Agreement will appear. Strike a key when ready ... _ 10. When you press any key, part of the License Agreement will appear. Repeat the same procedure until you get to the end of the License Agreement.
  • Page 127: Windows Nt Pre-Installed Model

    IR-320 Series Technical Reference Manual Windows NT Pre-Installed Model The exclusive EPSON utility and drivers for using IR-320 are pre-installed in the HDD with the pre-installed Windows NT Workstation 4.0. Installation Procedure Windows NT Installation When the power supply is turned on, the installation starts. Enter the product key of the WNT label pasted on the product.
  • Page 128: Directory Configuration

    Note: *1: These are not installed during the auto installation procedure. *2: When using the OS Recovery. Version of the Pre-installation HDD To confirm the version of the HDD, see the file HDVER.TAG in the root directory of the boot drive.
  • Page 129: Windows Nt Setup Procedure

    IR-320 Series Technical Reference Manual The directories under the Backup directory are the backups for drivers and utilities. Each of these directories can be backed up into CD-R or other media. After being backed up, these directories may be deleted.
  • Page 130: Support Information

    Support Information Right click the My Computer icon and select Properties from the pull down menu. Then the System properties are displayed. Click the Support information button, so the information on the contact is displayed 3-18 OS and Drivers Rev. C...
  • Page 131: Recovering The Os

    Save all data under the C:\backup\recovery\data directory onto another medium or drive. Example: 1. Connect the IR-320 in network to a PC that can write data onto CD-Rs. 2. Save all data under the C:\backup\recovery\data directory of the IR-320 onto the PC.
  • Page 132 Because EasyRestore runs only on MS-DOS, it is a requirement of “Saving of HD Image Data” that MS-DOS can recognize the saving destination device. When startup is initiated from the built-in hard disk of the IR-320, recovery is impossible. 3-20 OS and Drivers...
  • Page 133: Windows 98 Pre-Installed Model

    IR-320 Series Technical Reference Manual Windows 98 Pre-Installed Model The HDD pre-installed with Windows 98 Second Edition is also pre-installed with the EPSON utility software and drivers dedicated to the IR-320. Languages are English, French, German, Spanish, and Italian. Installation Procedure Windows 98 Installation When the power supply is turned on, the installation starts.
  • Page 134: Directory Configuration

    EPSON Power button prohibited setting tool *1 EPSON AC line tool *1 Note: *1: These are not installed during the auto installation procedure. *2: The driver to use for OS recovery for DOS. Version of the pre-installation HDD To confirm the version of the HDD, see HDVER.TAG in the start-up drive root. This file is text- formatted and can be read using Notepad or a similar text editor.
  • Page 135: Windows 98 Set-Up Procedure

    Windows 98 Set-Up Procedure Windows 98 is set up by using the following procedure: 1. Connect the keyboard and mouse to the IR-320. 2. Turn on the PC to start Windows 98 SE. 3. The Enter Network Password dialog box is displayed. Input the password and click OK.
  • Page 136: Recovering The Os

    Save all data under the C:\backup\recovery\data directory onto another medium or drive. Example: 1. Connect the IR-320 in network to a PC that can write data onto CD-Rs. 2. Save all data under the C:\backup\recovery\data directory of the IR-320 onto the PC.
  • Page 137 Because EasyRestore runs only on MS-DOS, it is a requirement of “Saving of HD Image Data” that MS-DOS can recognize the saving destination device. When startup is initiated from the built-in hard disk of the IR-320, recovery is impossible. Rev. C...
  • Page 138: Installation For Windows Xp Professional Locally Procured Edition

    If you install Windows XP Professional locally procured edition, follow the steps below. Windows XP Professional Installation Insert the Windows XP startup disk and CD-ROM; then turn on the IR-320 to perform the setup. Enter the product key of the COA package. You can set up the Network automatically or set it up later.
  • Page 139 7. Start COMMAND PROMPT by pressing [Shift + F10] in the “Locale Setting.“ 8. Change the CD-ROM. Eject the CD-ROM of Windows XP, and Insert the Driver CD-ROM of IR-320. 9. Execute WinXP\Video\WIN2K_XPE67.EXE in the Driver CD-ROM of IR-320. 10. The Release note is displayed. Click Next.
  • Page 140: Installing The Intel Chipset Diver

    The Chipset Driver must be installed before you install other drivers This is installed by the exclusive installation program. 1. Insert the Driver CD-ROM for the IR-320 in the CD-ROM drive. Start WinXP\Chipset\infinst_enu.EXE. 2. The Setup Wizard starts and the Welcome screen is displayed. Click Next.
  • Page 141: Installing The Touch Panel Driver

    Installing the Touch Panel Driver This is installed by the exclusive installation program. 1. Insert the Driver CD-ROM for the IR-320 in the CD-ROM drive. Start WinXP\Touch\EPSTPWDM.EXE. 2. The Setup Wizard starts and the Welcome dialog box is displayed. Click Next.
  • Page 142: Installing The Ac Line Tool

    Be sure an administrator installs the serial driver. Install the serial port driver using the following procedure. 1. Insert the Driver CD-ROM for the IR-320 in the CD-ROM drive. Start WinXP\Epserial\EPSERIAL.EXE. 2. Start serial driver Setup. The welcome screen is displayed. Click Next.
  • Page 143: Installation For Windows 2000 Professional Locally Procured Edition

    If you install Windows 2000 Professional locally procured edition, follow the steps below. Windows 2000 Professional Installation Insert the Windows 2000 startup disk and CD-ROM; then turn on the IR-320 to perform the setup. Enter the product key of the COA package. You can set up the Network automatically or set it up later.
  • Page 144 Setup procedure Note If you set up Windows 2000 on your IR-320, the system stops displaying to the LCD panel at the time of rebooting after all setup has been done. This is because the video driver supplied together with the Windows 2000 CD does not support the internal LCD interface.
  • Page 145 1. Start COMMAND PROMPT by pressing [Shift + F10] in the “Locale Setting.“ 2. Change the CD-ROM. Eject the CD-ROM of Windows 2000 and Insert the Driver CD-ROM of IR-320. 3. Execute Win2k\Video\WIN2K_XPE67.EXE in the Driver CD-ROM of IR-320. 4. The Release note is displayed. Click Next.
  • Page 146: Installing The Intel Chipset Diver

    The Chipset Driver must be installed before you install other drivers. This is installed by the exclusive installation program. 1. Insert the Driver CD-ROM for the IR-320 in the CD-ROM drive. Start Win2K\Chipset\infinst_enu.EXE. 2. The Setup Wizard starts and the Welcome screen is displayed. Click Next.
  • Page 147: Installing The Sound Driver

    Installing the Sound Driver This is installed by the exclusive installation program. 1. Insert the Driver CD-ROM for the IR-320 in the CD-ROM drive. Start Win2K\Sound\SETUP.EXE. 2. The Setup Wizard starts and the Welcome dialog box is displayed. Click Next.
  • Page 148: Installing The Touch Panel Driver

    The administrator does the modification of the registry key. Method Select Programs - Epson Touch Panel Tool - Touch Panel Configuration Tool from the Start menu. Click OK. (There is no need to do any other operation.) 3-36 OS and Drivers...
  • Page 149: Installing The Serial Port Driver

    Be sure an administrator installs the serial driver. Install the serial port driver using the following procedure. 1. Insert the Driver CD-ROM for the IR-320 in the CD-ROM drive. Start Win2K\Epserial\EPSERIAL.EXE. 2. Start serial driver Setup. The welcome screen is displayed. Click Next.
  • Page 150: Power Button Prohibited Setting Tool For Windows 2000

    Install the AC line tool using the following procedure. 1. Insert the Driver CD-ROM for the IR-320 in the CD-ROM drive. Start Win2K\Epsbatt\EPSBATT.EXE. 2. The Welcome dialog box is displayed. Click Next. 3. The Complete dialog box is displayed. Confirm that [Yes, I want to restart my computer now] is selected, and click Finish to reboot the system.
  • Page 151 IR-320 Series Technical Reference Manual 3. When setting the registry, the following message is displayed. Click Yes, so Windows is restarted and the setting becomes valid. When click No, the setting returns to Windows without becoming valid. In this case, if restarting Windows, the setting becomes valid.
  • Page 152: Installation For Windows Nt Locally Procured Edition

    If you install Windows NT Local procured edition, follow the steps below. Operating System Installation Insert the CD-ROM for Windows NT and turn on the IR-320 to perform the setup. Enter the product key of the COA package. You can set up the Network automatically or set it up later.
  • Page 153: Installing The Network Driver

    Installing the Network Driver This is installed by the exclusive installation program. 1. Insert the Driver CD-ROM for the IR-320 in the CD-ROM drive. Start Winnt\Network\PRONT4.EXE. 2. The Setup Wizard starts and the License Agreement dialog box is displayed. Select [I accept the terms in the license agreement] and click Next.
  • Page 154: Installing Service Pack 6A

    10. The [Intel(R) PRO/100 Family Adapter] is added to the network adapter. Click Next. 11. Select the network protocol. Set it to your system. Then click Next. 12. Select the network service. Set it to your system. Then click Next. 13.
  • Page 155: Installing The Video Driver

    Before installing the display driver, be sure to install Service Pack 6a. This is installed by the exclusive installation program. 1. Set the Driver CD-ROM for the IR-320 to the CD-ROM drive. Start Winnt\Video\Winnt4E67.EXE. 2. The Release note is displayed. Click Next.
  • Page 156: Installing The Sound Driver

    Installing the Sound Driver This is installed by the exclusive installation program. 1. Insert the Driver CD-ROM for the IR-320 in the CD-ROM drive. Start Winnt\Sound\SETUP.EXE. 2. The Setup Wizard starts and the Welcome dialog box is displayed. Click Next.
  • Page 157 IR-320 Series Technical Reference Manual Uninstalling the Touch Panel driver 1. Select [Start Menu] - [Settings] and open the control panel. 2. Select [Add/Remove Programs] in the control panel. 3. Select [EPSON Touch Panel Driver]. 4. Click Add/Remove. 5. The Confirm File Deletion dialog box is displayed. Click Yes.
  • Page 158: Installation For Windows 98 Locally Procured Edition

    Windows 98 Installation Insert the MS-DOS startup disk and CD-ROM for Windows 98 and turn on the IR-320 to perform the setup. Enter the product key of the COA package. You can set up the Network automatically or set it up later.
  • Page 159: Setup Procedure

    The Chipset Driver must be installed before installing other drivers. This is installed by the exclusive installation program. 1. Insert the Driver CD-ROM for the IR-320 in the CD-ROM drive and start \Win98\Chipset\infinst_enu.exe. 2. The Setup Wizard starts and the Welcome screen is displayed. Click Next.
  • Page 160: Ultra Dma Setting For The Hdd

    3. The License Agreement screen is displayed. Click Yes. 4. The Readme Information dialog box is displayed. Click Next. 5. The Reboot dialog box is displayed. Confirm that [Yes, I want to restart my computer now] is selected, and click Finish. 6.
  • Page 161: Installing The Network Driver

    Installing the Network Driver This is installed by the exclusive installation program. 1. Insert the Driver CD-ROM for the IR-320 in the CD-ROM drive. Start Win98\Network\PRO98MEM.EXE. 2. The Setup Wizard starts and the License Agreement dialog box is displayed. Select [I accept the terms in the license agreement] and click Next.
  • Page 162: Installing The Video Driver

    6. The dialog box to reboot the system is displayed. Click Yes to reboot the system. Installing the Video Driver This is installed by the exclusive installation program. 1. Insert the Driver CD-ROM for the IR-320 in the CD-ROM drive and start \Win98\Video\Win9Xe67.EXE. 2. The Readme.txt dialog box is displayed. Click Next.
  • Page 163: Installing The Sound Driver

    Installing the Sound Driver This is installed by the exclusive installation program. 1. Insert the Driver CD-ROM for the IR-320 in the CD-ROM drive. Start Win98\Sound\SETUP.EXE. 2. The Setup Wizard starts and the Welcome dialog box is displayed. Click Next.
  • Page 164: Installing The Ac Line Tool

    AC Line with Windows 2000 when the battery unit (OI-R03) option is attached. For details, see page 4-67. Install the AC line tool by the following procedure. 1. Insert the Driver CD-ROM for the IR-320 in the CD-ROM drive. Start Win98\Epsbatt\EPSBATT.EXE. 2. The Welcome dialog box is displayed. Click Next.
  • Page 165 IR-320 Series Technical Reference Manual 2. The following message is displayed. Click Yes. If No is clicked, installation stops and you are returned to Windows. 3. When setting the registry, the following message is displayed. Click Yes, so Windows is restarted and the setting becomes valid.
  • Page 166: Installation For Ms-Dos Locally Procured Version

    When using the CD-ROM driver, MSCDEX.EXE of MS-DOS is needed. Install the CD-ROM driver by the following procedure. 1. Start the other PC to read the CD-ROM, and insert the Driver CD-ROM for the IR-320 to the CD-ROM drive. Insert a formatted floppy disk in the FDD.
  • Page 167: Installing The Network Driver

    8. Restart MS-DOS. Installing the Network Driver The Network Driver is provided in the form compressed in the Driver CD-ROM for the IR-320. MS-DOS cannot extract the compressed file. Therefore, by using another PC to read the CD-ROM, install the Network driver to the IR-320 after extracting the Network driver in the Driver CD-ROM for the IR-320.
  • Page 168 2. Turn on the IR-320 to start MS-DOS. 3. Insert the floppy disk copied by step 1 in the FDD of the IR-320. 4. Copy all files in the floppy disk to the optional directory in the hard disk. For example, copy it to the C:\NWCLIENT\ directory.
  • Page 169: Installing The Touch Panel Driver

    2. Insert the Driver CD-ROM for the IR-320 in the CD-ROM drive. 3. Copy \Dos62\Touch\CALDSTD.EXE and MEDSTD.COM in the Driver CD-ROM for the IR-320 to the optional directory in the hard disk. For example, copy it on C:\Touch\directory. Executing Touch Panel Driver...
  • Page 170 The touch panel calibration on Windows is executed by using the following procedure: 1. Start Windows. 2. Select Programs – EPSON Touch Panel Tool – Touch Panel Configuration Tool in that order from the Start menu. 3. The EPSON Touch Panel Configuration Tool starts. Click the Calibration tab.
  • Page 171 Start the touch panel environment setting tool by the following procedure. 1. Start Windows Select Programs – EPSON Touch Panel Tool – Touch Panel Configuration Tool in that order from the Start menu. 3. The Epson Touch Panel Configuration Tool starts.
  • Page 172 Operation Setting Function The following screen is displayed when the Environment Settings tab is clicked. Note: Only a user with administrator authority can use the operation setting function. Each item is displayed in gray and cannot be set if an ordinary user uses the tool. [Default] Add a check mark to use the default value for the setting.
  • Page 173 IR-320 Series Technical Reference Manual 1. The following dialog box is displayed if the check mark is removed from the Default item. 2. Each of the items below can be set if OK is clicked. [Stabilization] Set the jitter correction value within a range of 1 to 20.
  • Page 174 Start the Double Click Latitude Setting by the following procedure. Method Execute Programs - EPSON Touch Panel Tool - Touch Panel Configuration Tool from the start menu. Click OK. (There is no need to set other operations.) Touch Panel Right Button Emulator The touch panel right button emulator is a tool that switches the tap operation between the right button and left button in order to perform a mouse right button operation on the touch panel.
  • Page 175 Start the touch panel right button emulator by the following procedure. 1. Start Windows. 2. Select Programs – EPSON Touch Panel Tool – Right Button Emulator in that order from the Start menu. 3. The touch panel right emulator starts and the following dialog box is displayed.
  • Page 176: Touch Panel Driver For Ms-Dos

    When operating the right button This operation sends touch panel coordinate data as mouse right button data. When in the 1 Tap Mode When in the Right Fix Mode When operating the left button (normal operation) This operation sends touch panel coordinate data as mouse left button data. When in the 1 Tap Mode When in the Right Fix Mode Touch Panel Driver for MS-DOS...
  • Page 177: Hdd Power Down Timer Setting

    IR-320 Series Technical Reference Manual HDD Power Down Timer Setting When the time the HDD is not accessed exceeds the specified time, the HDD motor can be stopped. The method of setting depends on the OS. Windows XP Professional This is set with the OS...
  • Page 178 3. Select the time in the [Settings for Home/Office Desk power scheme: Turn off hard disks] option. 4. Click [OK]. When there is no HDD access for the time set, the HDD Power Down Timer switches over to HDD Power Down and the motor of the HDD stops. Windows 2000 Professional 1.
  • Page 179 IR-320 Series Technical Reference Manual 3. Select the time in the [Settings for Home/Office Desk power scheme: Turn off hard disks] option. 4. Click [OK]. When there is no HDD access for the time set, the HDD Power Down Timer switches over to HDD Power Down and the motor of the HDD stops.
  • Page 180: Shift To The Hdd Power On

    3. Select the time in the [Settings for Home/Office Desk power scheme: Turn off hard disks] option. 4. Click [OK]. When there is no HDD access for the time set, the HDD Power Down Timer switches over to HDD Power Down and the motor of the HDD stops. Windows NT Workstation 4.0 SP6a Controlling the HDD motor is done through the BIOS.
  • Page 181: Types Of Utilities

    IR-320 Technical Reference Manual Chapter 4 Utilities This chapter covers the utilities and development software provided for the IR-320. Types of Utilities The utilities and development software for the IR-320 are listed below: Utilities for MSR (DM-MR123) These utilities are used to set the functions for the MSR and write them into the keyboard firmware.
  • Page 182 Layer-supported 28 Key Definition Utilities These utilities are used to define 28 keys and support the layer function. With these utilities, it is possible to freely define and change the definitions of keys on the 28-key keyboard for each layer. Utility Utility Utility...
  • Page 183 IR-320 Technical Reference Manual Logon Keyboard This utility is used to log on to the OS without connecting the keyboard and the mouse . Utility Utility Utility name Utility name Page Page Utility Utility Utility name Utility name Page Page...
  • Page 184: How To Obtain Each Utility

    They are preinstalled in the BACKUP\OPOSADK folder. They can be used by running Setup. CAUTION The floppy disks that come with the DM-KR028 and DM-MR123 also contain utilities, but do not use these utilities with the IR-310 and IR-320. 4-4 Utilities Rev. C...
  • Page 185: Keyboard Firmware Related Utilities (Msr, Key Lock, 28-Key Keyboard)

    Key Lock, and the definition data for the 28-key keyboard. Keyboard Firmware What is the keyboard firmware? The IR-320 is equipped with a special POS device keyboard controller LSI, and the following devices are supported by the firmware of this keyboard controller. •...
  • Page 186: How To Use Keyboard Firmware Related Utilities

    • Change and management can be performed easily since key definition data is in the system. By creating a batch file for setup (a floppy disk can be used to store this file including definition data and a batch file program), systems having the same settings can be set up in a short period of time.
  • Page 187 IR-320 Technical Reference Manual 3. If keyboard firmware related utilities are not installed, install them according to the procedure described later. (These utilities are not installed during the initial setup.) 4. Perform key definitions and setting using the utilities provided for each of the units you are using, and write them into the keyboard firmware.
  • Page 188: Installing

    Although the keyboard firmware itself can be written by using a keyboard firmware rewriting tool, such tools are not available for Windows. Keyboard Firmware Settings of MSR MSR Definition file [*.pkl] PKMODE32.EXE (Win) Create this file PKLOAD32.EXE(Win) PKMODE2.EXE (DOS) using a text editor PKLOAD.EXE(DOS) Definition of the Key Lock Definition file...
  • Page 189 IR-320 Technical Reference Manual 4. The Select Program Folder dialog box is displayed. Specify the program folder name (Keyboard Config Utilities is the default). Click Next. 5. The screen for confirming the setting contents is displayed. Click Next. Installation starts.
  • Page 190: Keyboard Firmware Setting Utility (For Windows Xp/2000/Nt/98)

    Keyboard Firmware Setting Utility (for Windows XP/2000/NT/98) The keyboard firmware setting utility for Windows XP/2000/NT/98 changes keyboard firmware. This utility is used to change the MSR settings. Start The keyboard firmware setting utility (PKMODE32.EXE) is stored in the following directory by default.
  • Page 191 IR-320 Technical Reference Manual The following paragraphs define each item on the screen: Ignore MSR/Keyboard Command If this check box is checked, all commands to the keyboard firm are not accepted. Typically, this check box is checked for use with the external programmable keyboard. It has not been checked in the initial setting.
  • Page 192: Opos Adk Settings With The Dm-Mr123

    The DM-MR123 is applicable to EPSON OPOS ADK Ver. 1.9x and newer versions. To read the JIS2 card by using the DM-MR123, use EPSON OPOS ADK Ver. 1.9x or newer version. When the DM-MR123 is used as a conventional model (DM-MR111), EPSON OPOS ADK Ver.
  • Page 193: Speed Buttons

    IR-320 Technical Reference Manual When the program starts, the Startup screen is displayed. Speed Buttons The speed button menu, which is composed of eight buttons, is displayed under the title bar of the Key Lock Setting utility. Click these speed buttons to call up the desired function quickly.
  • Page 194: Key Definitions

    Key Definitions Each key on the screen corresponds with each key position of the manager key. For defining each key, use the following procedure: 1. Click the key you want to set to use this code, and it becomes selected. (Clicking it again cancels the selection.) 2.
  • Page 195: Key Program

    IR-320 Technical Reference Manual Key Program To assign a setting to an actual key, you need to run the program. Run the program by either of the following methods: Click Prog One while a button is selected. Only the selected key is programmed.
  • Page 196: Loading The Settings

    Loading the Settings Load the settings as follows. 1. If you click Load, the Open dialog box is displayed. 2. If you select a file name and click Open, the selected setting is loaded. To clear the current settings and create new settings, click New. All the key settings are cleared. Exit If you click Exit, the key lock setting utility is exited.
  • Page 197: 28-Key Definition Utility (For Windows Xp/2000/Nt/98)

    IR-320 Technical Reference Manual 28-Key Definition Utility (for Windows XP/2000/NT/98) The 28-Key Definition utility can define the keys of the 28-key keyboard unit connected to the IR-320 in Windows. For information on definable keys, see the table “Definable keys” on page 4-23.
  • Page 198: Speed Button

    When the program starts, the Startup screen is displayed. Speed Button The speed button menu, which is composed of 12 buttons, is displayed under the title bar of the 28-Key Definition utility. The function to be executed can be quickly called by pressing this speed button.
  • Page 199: Key Definitions

    IR-320 Technical Reference Manual Print Displays the Print dialog box. Key Definitions Each key on the screen corresponds with the actual key-top of the keyboard unit. For defining the key top, use the following procedure: 1. Click the key you want to set to use this code, and it becomes selected. (Clicking it again cancels the selection.)
  • Page 200: Setting The Key Top Color

    4. If you click OK, the input characters are displayed on the button, and the KeyLabel dialog box closes. If you click Cancel, the input characters are canceled. Up to 20 characters can be input. “|” is regarded as a new line. When the Center check box is checked, the inputted character is displayed on the key top in the centered position.
  • Page 201: Key Program

    IR-320 Technical Reference Manual 4. To set any color other than the basic colors as a key top color, click Define Custom Colors. Drag the mouse on the color slider, and select the color. Alternatively, enter the numeric value, and click Add to Custom Colors. Then, the created color is additionally displayed on the Custom colors color palette.
  • Page 202: Saving The Settings

    Saving the Settings You can save the current settings as a file with the following steps. 1. If you click Save, the Save As dialog box is displayed. 2. If you input a file name and click Save, the settings are saved in a file. Use the file extension .k28.
  • Page 203: Displaying The Key Top

    IR-320 Technical Reference Manual Displaying the Key Top When View is clicked, the Key View window opens, so that the key top label and colors can be confirmed. To close this window, click the X on the right end of the title bar.
  • Page 204 Definable keys (continued) = ; ’ ‘ , . / Home PageUp PageDown ↑ ↓ → ← / * (Ten key) - + (Ten key) Enter (Ten key) 0 . 1 2 3 4 5 6 7 8 9 (Ten key) 4-24 Utilities Rev.
  • Page 205: Layer 28-Key Keyboard Definition Utility (For Windows Xp/2000/Nt And Windows 98)

    There are two versions of the Layer 28-key Keyboard Definition Utility, for Windows95/98 and Windows NT/2000. The layer 28-key keyboard definition utility has not been installed in the products. If you want this software, contact your EPSON distributor. Outline What is the Layer Function? A maximum of 28 keys could be programmed in the 28-key keyboard, but the key definitions varied depending on the application that was being run.
  • Page 206: Software Configuration

    Layer Function Specifications Number of Layers : 4 Layers (Layers No. 0 - 3) Number of Defined Data : Maximum 63 data items (per key, per layer) Default Layer : Layer 0 (when starting) Layer Switching Method : Shift key type Change Layer Key : It is possible to set a single change layer key for each layer (a total of 3 keys).
  • Page 207: Installation Procedure

    IR-320 Technical Reference Manual Installation Procedure Note: This explanation is for Windows 2000. ?For Windows NT is a same operation step. ??For Windows 95/98 differs some part of the steps, so they are explained later. Install this utility by the following procedure.
  • Page 208: Uninstall Procedure

    5. The Start Copying Files dialog box is displayed. Confirm the contents, then click the Next button. 6. Installation begins. Windows XP/2000/NT 7. The Setup Complete dialog box is displayed. Select "Yes, I want to restart my computer now." , and click the [Finish] button to restart the windows. Windows 98 7.
  • Page 209 IR-320 Technical Reference Manual Windows XP/2000/NT Windows 98 4. Click the Add/Remove button. 5. The Confirm File Deletion dialog box is displayed. Click the Yes button. Rev. C Utilities 4-29...
  • Page 210: Setting The Utility

    6. If the following dialog box is displayed and you are asked to confirm whether to delete shared files, click the Yes to All button. 7. If the following dialog box is displayed asking you to reconfirm whether to delete the shared files, click the Yes button.
  • Page 211 IR-320 Technical Reference Manual The Shift, Ctrl and Alt keys cannot be registered independently. Register them in combination with other keys. The NumLock, ScrollLock, Pause and CapsLock keys cannot be registered. Windows Menu Print Screen Pressing of the key, key and keys is handled specially by the system, so these keys cannot be registered independently.
  • Page 212 Starting The 28-key definition utility (28KYCFGL.EXE) is copied to the directory specified during installation. 28 KB Config(4L) The utility is copied to C:\Program Files\ if a directory is not specified. This utility is started by either of the following two methods. Select 28KYCFGL.EXE in Windows Explorer and run it.
  • Page 213 IR-320 Technical Reference Manual Label Opens the Label dialog box. Code Opens the Code dialog box. Font Opens the Font dialog box. Color Opens the color specification dialog box. Prog One When a button is selected, clicking this button causes only the key corresponding to the selected button to be programmed.
  • Page 214 Linking with Keys When a key is selected, if the key to the right or directly below that key is selected while the Shift key is pressed, those two keys are linked. By repeating this operation, multiple keys can be linked, enabling the creation of a large key.
  • Page 215 IR-320 Technical Reference Manual 3. Input the desired characters. 4. Clicking the OK button displays the input characters on the keytop and closes the dialog box. Clicking the Cancel button discards the input characters. Up to 20 characters can be input.
  • Page 216 2. Clicking the Font button displays the Font dialog box. 3. Set the font. 4. Clicking the OK button sets the selected font. Clicking the Cancel button discards the selected font. Programming Keys To assign settings to the actual keys, it is necessary to program them. Program the keys by either of the following methods.
  • Page 217 IR-320 Technical Reference Manual Saving the Settings The current settings can be saved as a file. Save the settings by the following procedure. 1. Clicking the Save button displays the "Save as..." dialog box. 2. Input the file name and click the Save button to save the settings in a file. Be sure to specify ".L28"...
  • Page 218 If the New button is clicked If the Load button is clicked Reading the Settings Read the saved settings by the following procedure. 1. Clicking the Load button displays the Open File dialog box. 2. Select the file name, then click the Open button to read the selected settings. Creating New Settings Click the New button to clear the settings used up to the present and set new settings.
  • Page 219 IR-320 Technical Reference Manual Displaying the Keytops Clicking the View button opens the View window and enables the keytop labels, colors and fonts, etc. to be confirmed. Close the window by clicking the button on the right end of the title bar.
  • Page 220 File Name: This is the path name of the set file ("* * * .l28"). If the n option is specified, the following dialog box is displayed during closing. A dialog box that shows the status during transfer of the settings is displayed. The following contents are displayed in the dialog box.
  • Page 221 Do not press Reset or turn the power off while this utility is running. Messages Message Content EPSON Layer Keyboard Auto Definition Utility Vx.xx.xx When started Usage: Usage PKLDL data-file data-file: definition data file .L28 :Layer 28Key definition data...
  • Page 222 End Codes End Code Content Normal end. The firmware version is incorrect. Or, it was executed at another PC (abnormal end). Parameter error (abnormal end). An error occurred in communications with the firmware (abnormal end). An error occurred during file access (abnormal end). There was an error in the file’s data format (abnormal end).
  • Page 223: 84-Key Configuration Utility (For Windows Xp/2000/Nt/98)

    IR-320 Technical Reference Manual 84-key Configuration Utility (for Windows XP/2000/NT/98) Start By default, the 84-key configuration utility is stored in the following directory on the hard disk: C:\Program Files\Key Config\84keycfg.exe You can start the 84-key configuration utility by double-clicking this file in Windows Explorer or by selecting Program →...
  • Page 224: Speed Buttons

    Speed Buttons Eleven speed buttons are displayed below the title bar for the 84-key configuration keytop setting program. By clicking these speed buttons, you can call up the desired function quickly. Exit Load Code Font Prog View Label Color Prog Print Save Exit...
  • Page 225: Key Definitions

    IR-320 Technical Reference Manual Key Definitions The keys on the screen correspond to the actual keytops on the keyboard unit. You define the keytops using the following steps. 1. Click the key you want to code, and it becomes selected. (Clicking it again cancels the selection.
  • Page 226: Keytop Color Settings

    Keytop Color Settings Use the following steps to set the color of the keytop. 1. Click the key you want to color, and it becomes selected. 2. If you click the Color button, the color setting dialog is displayed. 3. Set the color of the keytop. (The color setting dialog uses the standard Windows function. For details, see the Windows manual.) 4.
  • Page 227: New

    IR-320 Technical Reference Manual To clear the current settings and create new settings, click the New button. All the key settings are cleared. Keytop View If you click the View button, the key view window opens to let you confirm the labels and colors of the keytops.
  • Page 228: Automatic Definition Data Setting Utility (For Windows Xp/2000/Nt/98)

    Automatic Definition Data Setting Utility (for Windows XP/2000/NT/98) Function When this utility is started, the firmware setting is converted into the setting described in the file, and this utility is terminated. Startup The Automatic Definition Data Setting utility (PKLOAD32.EXE) has been copied in the directory specified in the installation procedure.
  • Page 229: Setting File

    IR-320 Technical Reference Manual Note: This utility is available only with an English message. This utility cannot be used while the key definition utility, such as 28KeyCfg, is in programming. There is no keyboard or mouse response during reading or writing of settings.
  • Page 230: Logon Tool (For Windows Xp/2000/Nt)

    Generally, no unnecessary space or tab may be included. Logon Tool (for Windows XP/2000/NT) With the SEGina (SEIKO EPSON Image ID Authorization) tool, the users of Windows XP/2000 and and Windows NT 4.0 can use the software keyboard after logging on/off from the software keyboard.
  • Page 231: Installation

    C:\Backup\Logon directory. For installation, use the following procedure: 1. Execute C:\backup\logon\Setup.exe. The Welcome dialog box is displayed. Click Next. 2. Specify the destination of the installation directory (C:\Program Files\EPSON\SEGina\ directory is the default). When Next is clicked, installation starts. 3. When installation is complete, the Setup Complete dialog box is displayed. Select Yes, and click Finish to reboot the system.
  • Page 232: Epson Opos Adk

    The tool is applicable to the 101/102/106-key keyboards; however, the operation cannot be guaranteed when the OS is not in Japanese or English. EPSON OPOS ADK OLE (Object Linkage and Embedding) is component software that runs on the OS of Win 32-bit style, such as Microsoft Windows NT 4.0.
  • Page 233: Software Standardization

    SO. EPSON Software The software products (OCX drivers) that EPSON offers to enable such an OPOS system are called the EPSON OPOS ADK. The EPSON OPOS ADK provides the OCX driver and much more. EPSON also provides custom tools to support the construction and development of an OPOS application software development environment.
  • Page 234 Note: To execute this utility, be sure to exit Windows, and reboot the system from MS-DOS beforehand. This utility cannot be executed from the DOS box. To use the MSR unit, execute this utility or the Keyboard Firmware Setting utility for Windows, and set the track to be read.
  • Page 235 IR-320 Technical Reference Manual TK0SS=string: Replaces the start flag in the MSR card unit with the string. The default is “ “ (none). TK0ES=string: Replaces the end flag in the MSR card unit with the string. The default is “ “ (none).
  • Page 236: Processing Details

    When the CMDOFF is set, the command cannot be executed unless it is reset or the power to the main body is turned off. Messages The following message is displayed when the utility starts. EPSON POS Keyboard Configuration Utility Vx.xx.xx Firmware Version= Vx.xx.xx 4-56 Utilities Rev. C...
  • Page 237 IR-320 Technical Reference Manual As parameters execute correctly, the following messages are displayed: POS key status messages Parameter Message MSR1 MSR track1 MSR3 MSR track3 MSR default US 101 keyboard JP 106 keyboard French keyboard German keyboard Spanish keyboard CMDOFF...
  • Page 238: 28-Key Configuration Utility For Ms-Dos

    Pathname error 28-Key Configuration Utility for MS-DOS The 28-key configuration utility for MS-DOS can define the keys and Shift+keys on the 28-key keyboard unit connected to the IR-320 in MS-DOS. This program has been preinstalled in the following directory: C:/Backup/Keycfg/DOS/ This program is stored on the floppy disk that comes with the 28-key keyboard unit and is installed on the hard disk by executing the install program.
  • Page 239: How To Operate

    IR-320 Technical Reference Manual 3. When this program starts, the following screen appears. How to Operate Initial Screen Select the button with the arrow buttons (← and →, ↑ and ↓), and press Enter to execute the command. File This key is used to specify the key definition file name. Enter the file name, and press Enter. To cancel, press Esc.
  • Page 240: List Of Definable Keys

    Download This key is used to actually write the defined key contents in the keyboard. When Download is executed, the key contents are written from 1 in order. After writing is completed, the following message is displayed: Key map Download O.K., Press any key to Continue... When any key is pressed, the initial screen is displayed.
  • Page 241: 84-Key Configuration Utility (For Ms-Dos)

    IR-320 Technical Reference Manual Definable keys (continued) Home PageUp PageDown ↑ ↓ → ← / * (Ten key) - + (Ten key) Enter (Ten key) 0 . 1 2 3 4 5 6 7 8 9 (Ten key) 84-key Configuration Utility (for MS-DOS) You can use the key configuration utility for MS-DOS to define keys of the KeyLock keys and 84- key keyboard connected to the IR-310/320 in MS-DOS.
  • Page 242: Start

    Start The key definition utility for DOS is stored in the following directory by default: C:\Program Files\Key Config\poskb.exe (In DOS mode, this file is shown as C:\progra~1\keycon~1\poskb.exe) To execute this utility, quit Windows and restart the IR-310/320 in the DOS mode. Type the command name on the keyboard and the following screen is displayed.
  • Page 243: Load Command

    IR-320 Technical Reference Manual The file command defines a key-definition file name for Load and Save operations. This file name must use MS-DOS file name format (8-character name + 3-character extension). You can edit the file name with Backspace, Delete, and arrow keys.
  • Page 244: Edit Command

    Press Enter to save the key-definition data to the file created by the File command. Edit Command When you select Edit, the following screen is displayed. Press Enter to switch to the screen below. 4-64 Utilities Rev. C...
  • Page 245: Download Command

    IR-320 Technical Reference Manual The highlighted key on the screen is the key being edited, and the current definition of the key is displayed in the bottom part of the screen in the “Old” row. Press the arrow keys to select the key to be edited;...
  • Page 246: Quit Command

    While data is transmitted, the following message is shown at the bottom of the screen. Download keyboard map, wait please... Note Do not enter data from the keyboard during a download. Quit Command When you select Quit, the following screen is displayed. Press Enter to quit this program.
  • Page 247: Automatic Definition Data Setting Utility (For Ms-Dos)

    Automatic Definition Data Setting Utility (For MS-DOS) Outline This utility automatically sets the definition information of the POS keyboard of the IR-320. Command Execute the command in the following format: PKLOAD.EXE data-file...
  • Page 248: Messages

    Do not reset this utility or turn off the power to the main body during the execution of this utility. Messages Messages Message Description EPSON POS Keyboard Auto Definition Utility Vx.xx.xx During startup Usage: Usage PKLOAD data-file data-file: definition data file .K84 :84Key definition data...
  • Page 249: Ending Codes

    IR-320 Technical Reference Manual Ending Codes Ending codes Ending code Description Normal termination Wrong firm version or execution on other PC (abnormal termination) Parameter error (abnormal termination) Error in communication with the firmware (abnormal termination) Error during file access (abnormal termination)
  • Page 250 File format (continued) Parameter (underlined parameters Section Entry are the default values) Remarks [MSR] ValidTracks Selected from 1, 2, and 3 Selection of more than one value may be selected. Beep On, Off CodeType US, JP, FR, GR, SP CardStart For information on input enabled characters, see SS/ES Code Input Enabled Characters.
  • Page 251: Code Conversion Entry

    IR-320 Technical Reference Manual Code Conversion Entry CodeDefinitionNN = Character Code, Key Number, Shift Mode CodeDefinitionNN : Specifies the character code to be defined. 'c' defines whether a character or numeral has been specified. Example: 'A' 0x41 65 Character Code...
  • Page 252 2. Insert the floppy disk attached to the OI-R03 into the floppy disk drive of the IR-320. 3. Execute APM32.EXE on the floppy disk. 4. The following dialog box for specifying the destination of extraction is displayed. Confirm the destination of extraction, and click Unzip. Then, the Setup program is extracted into the specified directory.
  • Page 253: Confirmation

    IR-320 Technical Reference Manual 10. The screen prompts you to reboot. Click Restart Now, and reboot the OS. The driver becomes available after rebooting. Confirmation After rebooting the OS, check whether the driver has been installed properly by using the following procedure: 1.
  • Page 254: Notes For Use

    Notes for Use When the power plug icon on the task bar or APM2.0 for NT on the control panel is double-clicked, the following setting screen is displayed. Click OK without changing the setting to exit the setting screen. To conceal the power plug icon on the task bar, select the Settings tab on the above setting screen, uncheck the Show Icon in Taskbar check box, and click OK.
  • Page 255: Reference

    IR-320 Technical Reference Manual Reference The following events occur when the front switches using the environment provided by this driver are operated (Front Switch Operation) and the AC power error is detected (AC Fail): 1. Occurrence of AC Fail (AC Offline) event or Front Switch Operation 2.
  • Page 256: Ac Line Tool (For Windows 2000/98)

    1. Open [Control Panel]. 2. Select [Add/Remove Applications]. 3. Select [EPSON AC Line watching] from the list of software installed and click the [Add/ Remove] button. 4. The dialog to confirm the uninstallation appears. Click [OK] to execute the uninstallation.
  • Page 257 IR-320 Technical Reference Manual Exit Right-click the icon on the task tray and select Exit from the pop-up menu to exit the tool. Rev. C Utilities 4-77...
  • Page 258: Power Button Tool (For Windows 2000)

    Power Button Tool (For Windows 2000) Power Button Tool (For Windows 2000) Power Button Tool (For Windows 2000) Power Button Tool (For Windows 2000) This tool is used to set the registry so that neither the shut down mode or stand-by mode can be entered even if the front power switch is pressed.
  • Page 259: Operation Procedure

    IR-320 Technical Reference Manual After installation, the BaySwap icon will reside in the task bar, as shown below, when Windows NT is booted. Operation procedure Check to ascertain that reading and writing is not being performed on the compact flash before detaching it.
  • Page 260 4-80 Utilities Rev. C...
  • Page 261: Restrictions

    IR-320 Technical Reference Manual Chapter 5 BIOS Functions The IR-320 system ROM stores the following BIOS-related utilities. This chapter describes the BIOS setup utility and Power on self-test (POST). BIOS setup Power on self-test (POST) Device diagnostic utility (See Chapter 6)
  • Page 262: Bios Setup

    Do not change the settings of any items other than those specified in this manual. Do not change the settings of any items for which “Do not change” is specified in this manual. If an incorrect setting is made, the IR-320 may not operate. 5-2 BIOS Functions...
  • Page 263: Troubleshooting

    IR-320 Technical Reference Manual Troubleshooting After the BIOS Setup utility has been used, the computer may be not able to be started up normally because of changes made. When the BIOS Setup utility can be started up, execute the Load Optimized Default from the BIOS setup utility, save &...
  • Page 264: Bios Setup Main Menu

    BIOS Setup Main Menu The BIOS setup main menu contains the following items: Table 5-1 BIOS setup main menu Item Contents Standard CMOS Features Basic BIOS setup menu [See Table 5-2] Advanced BIOS Features Extended BIOS setup menu [See Table 5-3] Advanced Chipset Features These features set items related to chipset.
  • Page 265: Standard Cmos Features Menu

    IR-320 Technical Reference Manual Standard CMOS Features Menu In this menu, set the system clock and the calendar, set the disk drive parameters and the type of video subsystem, select among the error types that interrupt the power on self-test (POST), and so on.
  • Page 266 Table 5-2 Standard CMOS Features menu (continued) Items Description Precomp This item indicates the number of write compensation cylinders for the connection device. The following differences will occur, depending on the device detection method used. Auto: The value obtained by the device is displayed. Manual: The user can set the value within a range of 0-65,535 only when the access method is set as “CHS”.
  • Page 267: Advanced Bios Features Menu

    IR-320 Technical Reference Manual Advanced BIOS Features Menu In this menu, set the basic BIOS settings, such as cache, boot-up sequence, and memory shadowing. Table 5-3 Advanced BIOS Features menu Items Description Virus Warning This is the setting for the data write enable/ disable to the boot sector and partition table. For the default setting, Fail-Safe is “Enabled”...
  • Page 268 Table 5-3 Advanced BIOS Features menu (continued) Items Description Boot Up Floppy This setting is used to enable/disable the head seek test (either execute or not execute the Seek head seek command) for floppy drive A during the startup. The default setting is “Enabled”. Enabled:This setting is used to execute the head seek test.
  • Page 269 IR-320 Technical Reference Manual Table 5-3 Advanced BIOS Features menu (continued) Items Description HDD S.M.A.R.T This setting is used to specify whether the S.M.A.R.T (Self-Monitoring, Analysis and Reporting capability Technology) function is being used or not. If the connection device is not compatible with ATA- 3 (Ultra-ATA) standards or above, this means that the device does not support the S.M.A.R.T.
  • Page 270: Advanced Chipset Features Menu

    Advanced Chipset Features Menu In this menu, set the items that rely on the chipset on the main board, such as the memory and the bus timing setting. Since these settings are executed via Load Optimized Defaults, they are the optimum settings for the system and generally do not need to be changed. Be aware that because these settings pertain to the control timing, the apparatus may fail to start up if an incompatible setting is executed.
  • Page 271: Integrated Peripherals Menu

    The transfer mode for the DMA mode compatible device connected to the IDE interface in each OS can be changed to the DMA mode using the following methods. For BIOS settings, set IDE ... UDMA to "Auto." This has been supported for the OS for EPSON. 1. Windows NT Using a tool in Service Pack 6a, Refer to “Chapter 3“...
  • Page 272 Table 5-7 Integrated Peripherals menu (continued) Items Description Onboard LAN This setting enables/disables the network controller housed in the chip set (ICH2). Device The default setting is "Enabled".Perform setting (using or not using the network controller) according to your system configuration. Enabled: Choose this if the network controller built in the chip set (ICH2) is used.
  • Page 273: Power Management Setup Menu

    IR-320 Technical Reference Manual Table 5-7 Integrated Peripherals menu (continued) Items Description Parallel Port This setting sets the parallel port mode. The default setting is "Normal". Mode There are 4 options, "Normal", "EPP", "ECP" and "ECP+EPP". Make the necessary changes in accordance with the system configuration.
  • Page 274 Table 5-5 Power Management Setup menu (continued) Items Description Suspend Mode Select the time it takes for the system to enter Suspend Mode by BIOS from option settings. The default setting is Disabled. Be careful not to set the time value too small as the system may frequently switch between Full- On Mode and Suspend Mode.
  • Page 275: Supplementary Explanation For Power Management

    IR-320 Technical Reference Manual Table 5-5 Power Management Setup menu (continued) Items Description Resume by Use this setting to turn on the power with the alarm (date and time). Set Resume by Alarm to Alarm the desired setting to enable or disable this function.
  • Page 276 After the restart, when there is no HDD access for the time set, the HDD Power Down Timer switches over to HDD Power Down and the motor of the HDD stops. Note: This function can be used only with BIOS version 2.13.00 or higher. If your BIOS version is before 2.12, upgrade the BIOS and then do the above procedure.
  • Page 277: Pnp/Pci Configurations Menu

    IR-320 Technical Reference Manual PNP/PCI Configurations Menu In this menu, set the IRQ and DMA assignment methods and other items. Do not change the default settings under normal conditions. Table 5-6 PNP/PCI Configurations menu Items Description PNP OS Installed Use this setting to select whether the operating system is compatible with Plug and Play (PnP).
  • Page 278: Defaults And Selectable Options

    Defaults and Selectable Options The BIOS default and selectable options of each item are as follows. Some items are not displayed and cannot be changed, depending on the settings of their master items. Standard CMOS Features 1) Date, Time Item Options Notice Day of the...
  • Page 279 IR-320 Technical Reference Manual 2) IDE Primary master, IDE primary slave, IDE secondary master, IDE secondary slave Item Options Notice IDE Primary Master / None Set the detection method for the connection device. Primary Slave / Auto None: The connection detection is not executed. It is treated as...
  • Page 280 Item Options Notice Landing Zone ----- This item indicates the head fixed track number for the connection device. The following differences will occur, depending on the device detection method used. Auto: The value obtained by the device is displayed. Manual: The user can set the value within a range of 0-65,535 only when the access method is set as “CHS”.
  • Page 281: Advanced Bios Features

    IR-320 Technical Reference Manual Advanced BIOS Features The basic items related to BIOS boot-up are as follows. Item Options Fail-Safe Default Optimized Default Virus Warning Disabled Enabled Disabled Enabled External Cache Disabled Enabled Enabled Enabled CPU L2 Cache ECC Disabled...
  • Page 282 Item Options Fail-Safe Default Optimized Default Gate A20 Option Normal Normal Fast Fast Typematic Rate Setting * Disabled Disabled Disabled Enabled Typematic Rate (Chars/Sec) Typematic Delay (Msec) * 1000 Security Option Setup Setup Setup System OS Select For DRAM > 64MB Non-OS2 Non-OS2 Non-OS2...
  • Page 283: Advanced Chipset Features

    IR-320 Technical Reference Manual Advanced Chipset Features The setup items related to the chipset are as follows. Item Options Fail-Safe Default Optimized Default SDRAM CAS Latency Time (Do not change) (Do not change) System BIOS Cacheable Disabled Disabled Disabled Enabled...
  • Page 284 Item Options Fail-Safe Default Optimized Default IDE Secondary Master PIO Auto Auto Auto Mode 0 Mode 1 Mode 2 Mode 3 Mode 4 IDE Secondary Slave PIO Auto Auto Auto Mode 0 Mode 1 Mode 2 Mode 3 Mode 4 IDE Primary Master UDMA Disabled Auto...
  • Page 285 IR-320 Technical Reference Manual Item Options Fail-Safe Default Optimized Default IDE HDD Block Mode Disabled Disabled Enabled Enabled Onboard Lan Boot ROM Disabled Enabled Enabled Enabled Onboard FDC Controller Disabled Enabled Enabled Enabled Onboard Serial Port 1 Disabled 3F8/IRQ4 3F8/IRQ4...
  • Page 286 Item Options Fail-Safe Default Optimized Default Onboard Serial Port 5 Disabled Disabled Disabled Serial Port 5 Use IRQ IRQ3 IRQ7 IRQ7 IRQ4 IRQ5 IRQ7 IRQ10 IRQ11 IRQ14 IRQ15 Onboard Serial Port 6 Disabled Disabled Disabled 3F8H 2F8H 3E8H 2E8H 338H 238H Serial Port 6 Use IRQ IRQ3...
  • Page 287: Power Management Setup

    IR-320 Technical Reference Manual Power Management Setup The setup items related to power management are as follows. Item Options Fail-Safe Default Optimized Default Video Off Method Blank Screen Blank Screen DPMS V/H SYNC+Blank DPMS Video Off In Suspend Suspend Type...
  • Page 288 Item Options Fail-Safe Default Optimized Default Soft-Off by PWR-BTTN Instant-Off Instant-Off Instant-Off Delay 4 Sec. Disabled Wake-Up by PCI card Disabled Disabled Disabled Enabled Power On by Ring Disabled Disabled Disabled Enabled Resume by Alarm Disabled Disabled Disabled Enabled Date (of Month) Alarm ----- ----- -----...
  • Page 289: Pnp/Pci Configurations

    IR-320 Technical Reference Manual PnP/PCI Configurations The setup items related to PCI configurations (Plug and Play) are as follows. Item Options Fail-Safe Default Optimized Default PNP OS Installed Reset Configuration Data Disabled Disabled Disabled Enabled Resource Controlled By Auto(ESCD) Auto(ESCD)
  • Page 290 Item Options Fail-Safe Default Optimized Default Reserved Memory Base D000 Reserved Memory Length PCI/VGA Palette Snoop Disabled Disabled Disabled Enabled Notes: When Memory Resource is selected, Reserved Memory Base and Reserved Memory Size can be set from the advanced settings screen. For Reserved Memory Base, N/A and D000 can be selected from the option settings.
  • Page 291: Setting A Password

    The password will be cleared, and the password function will be disabled. If you forget your password, short pins 2 and 3 of jumper JP5 for IR-320 and turn on the power to clear the contents of the CMOS. After clearing the CMOS, be sure to perform the following:...
  • Page 292: Power On Self-Test (Post)

    Power On Self-Test (POST) The IR-320 inspects the system environment setting and the hardware by the Power On Self Test ( POST). When an error is detected, the error message is displayed, and beeps are produced. Error messages are listed in following clause.
  • Page 293 IR-320 Technical Reference Manual POST processing message The BIOS displays the message of the POST processing while POST ( Power On Self Test ). These messages are displayed until the operation system is booted. When the following message is displayed, input according to the message. So another processing is done.
  • Page 294 5-34 BIOS Functions Rev.C...
  • Page 295: Chapter 6 Device Diagnostics Utility

    Condition Connection to the TM printer The TM printer needs to be connected to the IR-320 body. Even if you will not test the TM printer, connect the TM printer to either the COM port or LPT1. Setting of the TM printer DIP Set the receive buffer to the maximum.
  • Page 296 Confidential Table 6-1 Conditions (continued) Setting Condition Setting of DIP switches for the When the TM printer is connected to COM1: customer display Set the communication settings following the instructions below, when the TM printer has the ID function (ESC/POS GS I command). Baud rate: Same settings as for the TM printer (9600 bps) Word length:...
  • Page 297: Startup/Exit/Initialize

    Press F10 during the POST process, and the message Diagnostics program will execute after POST will appear, and the device self-diagnostic utility will start after the POST process. Exit When you select Exit from the menu, the device diagnostics utility is closed, and the IR-320 is reset. Initialize When you select Initialize from the menu bar, the device self-diagnostic utility is initialized.
  • Page 298 Confidential LPT1 Messages TM/Drawer The TM/Drawer area of the device diagnostics screen displays communication settings, cash drawer driving pulse signal width, and the status for the TM printer and cash drawer. Table 6-2 TM/DM information Setting Description TM model Displays the model name, depending on the type of TM printer attached. TM port Displays the TM printer connection you selected when you started device diagnostics.
  • Page 299 Check the following items. Are the interface cable and power cable connected to the TM printer correctly? Before connecting the cables, be sure to power off the IR-320. Is the printer's power switch on? Is the TM printer connected to the port selected at startup of the device...
  • Page 300 If the customer display does not meet these conditions, correct the problem, and select the Initialize option from the menu bar. If all the above conditions are satisfied, probable causes are the following. The customer display interface circuit of the IR-320 does not operate normally. The customer display does not operate normally. Busy The customer display is busy.
  • Page 301: Use For The Device Diagnostic Utility

    IR-320 Technical Reference Manual Messages The message portion of the screen displays the result of tests. Table 6-6 Message area Test category Message Description TM printer Disabled This port is disabled. Done The TM printer test is completed. Check the printing motion and autocutter motion.
  • Page 302: Setup Menu

    Confidential With the arrow keys (←, →), select the port connected to the TM printer for testing, and press Enter. The device self-diagnostic utility examines items such as the TM and the DM for connection and displays the status of the devices on the screen. The device self-diagnostic utility is capable of displaying the connection status of the options and executing the operation test.
  • Page 303 IR-320 Technical Reference Manual Setting a password for the drawer kick-out test Follow the procedures below to set a password for the drawer kick-out test. 1. Select Drawer Password from the pull-down menu. Enter the password. 2. Type a password, and press Enter. The password should be four to eight alphanumeric characters.
  • Page 304 Confidential Setting drawer ON time The drawer ON time option sets the length of time of the voltage signal necessary to open the cash drawer. To set the time, select the Drawer ON Time option from the setup pull-down menu. The dialog box is displayed.
  • Page 305: Device Test Menu

    IR-320 Technical Reference Manual M/B Information The device property, configuration of the CPU and Memory, setting of the Video, Sound and Ethernet, version of the MAC address, and keyboard firmware are confirmed. Select M/B Information from the setup pull-down menu and the dialog box appears.
  • Page 306 Confidential • Print test on receipt paper (standard print pattern) • Autocutter test (for the autocutter equipped printer only) When the test is completed, the message TM print test: done is displayed in the message area. Make sure that the print pattern has been printed. For the autocutter equipped printer, make sure that the receipt paper has been cut by the autocutter.
  • Page 307 IR-320 Technical Reference Manual LPT1 print test The LPT1 print test prints the standard print pattern onto the printer connected to the LPT1 port. When the test finishes normally, OK is displayed in the message area of the screen. When the test fails, an error message is displayed.
  • Page 308 Confidential 6-14 Device Diagnostics Utility Rev. C...
  • Page 309: Chapter 7 Hardware Specifications

    IR-320 Technical Reference Manual Chapter 7 Hardware Specifications System Diagram The IR-320 consists of three boards. The device and the interface connected to each board are as follows. Main Power Switch Front Power Switch Rev. C Hardware Specifications 7-1...
  • Page 310: System Memory

    System Memory A 512 KB flash ROM is mounted on the IR-320 as the system ROM. After the BIOS is booted, the system BIOS resides in the 64 KB area between 0F0000h and 0FFFFFh, and the video BIOS resides in the 44 KB area (40 KB for the IR-300) between 0C0000h and 0CBFFFh. The area between 0A0000h and 0FFFFFh in the system memory (main DRAM) is used for the shadow memory and system management memory (SMM).
  • Page 311: I/O Map

    IR-320 Technical Reference Manual I/O Map The system I/O map is PC/AT-compatible, and the I/O address is allocated as listed in the table below. Use either the BIOS setup program or Plug & Play function to change the serial and parallel port addresses.
  • Page 312: Dma

    Channels 0, 1, 2, and 3 provide 8-bit data transfers; channels 5, 6, and 7 provide 16-bit data transfers. The IR-320 uses channel 2 for the floppy disk drive controller and releases the other channels to the ISA bus. The following table lists the DMA channel allocation.
  • Page 313: Hardware Specifications

    IR-320 Technical Reference Manual Hardware Specifications CPU (Celeron-PPGA) An Intel Celeron™ processor is used as the CPU. Frequency Package L2 cache System Bus 1.2GHz FCPGA2 256KB 100MHz 733MHz FCPGA 128KB 66MHz Memory (168-pin DIMM) Two 168-pin DIMM sockets are available, and a maximum of 512 MB of memory can be mounted.
  • Page 314: Serial Device

    Three-terminal regulators for the drawer As with the IR-320, the drawer can be used via the dedicated TM printer unit only when the dedicated TM printer unit is connected. A three-terminal regulator for regulating the electric current is mounted on the riser board.
  • Page 315: Power Supply Unit

    IR-320 Technical Reference Manual The MAC address specific to each controller is described on the seal attached to the main board (remove the side panel which is on the left side of the unit). For Windows NT/2000/XP, the MAC address can be obtained by using the following command:...
  • Page 316: Lithium Battery

    The USB port is not supported by Windows NT. Lithium Battery The IR-320 is internally equipped with a non-rechargeable Lithium Battery. This battery is used for backing up the RTC and the CMOS RAM built in the RTC. This is different from the IR-310.
  • Page 317: Interface

    WARNING: Be sure to use the IR-320 within the specified standard temperature range; in particular, do not use the IR-320 at high temperatures and high humidity, and never operate it where dew may condense on it. The battery contains flammable substances, such as lithium and an organic solvent. Do not short-circuit, disassemble, deform, heat, or throw the battery into a fire.
  • Page 318: Parallel Connector (Lpt Connector)

    Parallel Connector (LPT Connector) The LPT connector is a 25-pin D-Sub female connector. Set the LPT port to bidirectional or EPP/ ECP mode in BIOS setup. The IR-320 does not support an OCIA interface. Assignment of parallel connector signals Signal name...
  • Page 319: Dkd Connector

    IR-320 Technical Reference Manual Note: When an exclusive printer unit is connected, the external TM power connector cannot be used. Usable printers Printer tray mounted type TM-U200 series TM-H6000 series TM-T88II series External type TM-U675 series TM-T285 series TM-H5000 series...
  • Page 320: Customer Display Connector

    DKD connector pin assignments +24 V — +24 V (DC) of electrical power DKD2 Drawer 2 kick-out signal; LOW: Open — Signal ground Customer Display Connector Connect a DM-D series customer display to the customer display connector. The connector is an 8-pin modular connector.
  • Page 321: Appendix A Wake On Lan

    Settings for Using Wake On LAN The conditions and settings for using the Wake On LAN in the IR-320 are given below. AC power is being supplied (Main power switch is on). Onboard LAN Device and Wake-Up by PCI is enabled in the BIOS setup.
  • Page 322: Basic Operation

    Confidential Basic Operation Power On Chipset Power Wake Up Signal Signal (82801BA) Supply Unit Power Switch Signal Signal Paths in Wake On LAN If the Chipset (82801BA) receives a Wake Up Signal from LAN or the Soft Power Switch is pressed, it outputs a power-on signal to the power supply (if the poweris off) or an LMI signal (if the machine is in the suspend state) to resume.
  • Page 323: Wake On Lan Method Details

    IR-320 Technical Reference Manual Wake On LAN Method Details Magic Packet Received In the Magic Packet mode, when the LAN controller detects a data pattern consisting of 6 FF bytes and 16 repetitions of the media access control (MAC) address, it issues a wake-up request.
  • Page 324 Confidential A-4 Wake On LAN Rev. C...
  • Page 325: Appendix B The Ir-310 Compared To The

    Appendix B The IR-310 Compared to the IR-320 It is possible to use the IR-320 as the successor model to the IR-310, but there are several differences; they are listed in this appendix. For more details, ask your dealer. Hardware...
  • Page 326 NiCd battery for data Available (option) ← storing at AC power supply cut Other Key lock 7 positions ← Front lock Available ← Dimension 252x386x261 ← Mass 6.7kg ← Case color EPSON cool white ← B-2 The IR-310 Compared to the IR-320 Rev.C...
  • Page 327: Hardware Configuration

    1-2: DM-LR104T-252,DM-LR104SV, 1-2: DM-LR104T-252,DM-LR121SV DM-LR121SV/XG 2-3: DM-LR104T-052 2-3: DM-LR104T-052, DM-LR104 Rear Sueface Customer display Jumper of over the power Switch (SW2) of the POS 320 loop-back setting supply fan board rear panel Rev.C The IR-310 Compared to the IR-320 B-3...
  • Page 328: Option Comparison

    Cannot be used CD-ROM drive OI-R06-002 Can be used ← CD-R/RW drive OI-R06-052 Can be used ← Front CompactFlash Adapter OI-R07 Can be used ← Battery pack OI-R03 Can be used ← B-4 The IR-310 Compared to the IR-320 Rev.C...
  • Page 329: Software Comparison

    POS keyboard firm Exclusive keyboard unit, MSR ← unit, Keylock control firmware Other OPOS English version 2.20 SP7 or later 1.62 ~ 1.95 OPOS Japanese version 1.62 ~ 1.92 2.20J SP7 or later Rev.C The IR-310 Compared to the IR-320 B-5...
  • Page 330: Comparison For Driver, Tool, And Utility

    Program Interface) compatibility. If API compatibility is Yes, applications written for the IR-310 should also work with the IR-320. However, be sure that you test any application written for the IR-310 to confirm that it can also be used for the IR-320 before installing it.
  • Page 331 Intel AC Line monitoring EPSON Not supported by tool IR-320 Network Driver Realtek Intel Changed Touch Panel Driver EPSON EPSON Changed Support with ACPI mode is added Video Driver Chips Intel Changed Rev.C The IR-310 Compared to the IR-320 B-7...
  • Page 332 B-8 The IR-310 Compared to the IR-320 Rev.C...
  • Page 333: Appendix C Serial Handshaking

    Possible Combinations of Handshaking for the TM Printers and the Customer Displays When a TM-T88IIR, TM-U210AR, or TM-H3000R printer is installed on the IR-320, the DTR/ DSR line is internally connected to the TM Printer. As a result of this, customers should use RTS/CTS line for handshaking with the Customer Display.
  • Page 334: Windows Settings

    16 bytes. Device Settings When Software Requires XON/XOFF Handshaking with Jumper JP32 Open To set XON/XOFF handshaking, check that the IR-320 and TM Printer use the following settings: Handshaking for the TM-xxR Printer should be set to XON/XOFF.
  • Page 335: Device Settings When Software Requires Xon/Xoff Handshaking With Jumper Jp32 Shorted

    With Jumper JP32 on the POS Board OPEN Device Settings When Software Requires XON/XOFF Handshaking with Jumper JP32 Shorted To set XON/XOFF handshaking, check that the IR-320 and the TM Printer use the following settings: Handshaking for the TM-xxR Printer should be set to XON/XOFF.
  • Page 336: Device Settings When Software Requires Dtr/Dsr Handshaking

    With Jumper JP32 POS Board SHORTED (Default) Device Settings When Software Requires DTR/DSR Handshaking To set DTR/DSR handshaking, check that the IR-320 and the TM Printer use the following settings: Handshaking for the TM-xxR Printer should be set to DTR/DSR.
  • Page 337: Device Settings When Software Requires Rts/Cts Handshaking

    With Jumper JP32 on the POS Board SHORTED Device Settings When Software Requires RTS/CTS Handshaking To set RTS/CTS handshaking, check that the IR-320 and the TM Printer use the following settings: Handshaking for the TM-xxR Printer should be set to RTS/CTS.
  • Page 338 Confidential The illustration below shows the final electrical connection. With Jumper JP32 on the POS Board Appendix C-6 Serial Handshaking Rev. C...
  • Page 340 EPSON SEIKO EPSON CORPORATION...

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