Page 1 800 Workstation Maintenance and Service Guide Downloaded from www.Manualslib.com manuals search engine...
Page 2 United States Environmental Protection a particular purpose, and is subject to Agency. change without notice. The warranties for HP products are set forth in the express limited 504632-002 warranty statements accompanying such products.
Page 3: About This Guide
About this guide This guide provides service and maintenance information for the HP 800 Workstation. It includes these topics: Guide topics Workstation overview on page 1 Setting up the operating system on page 19 Restoring the operating system on page 25...
Page 4 About this guide ENWW Downloaded from www.Manualslib.com manuals search engine...
Page 5: Table Of Contents
Hyper-threading ......................... 17 SATA Power Management ....................17 Intel Turbo Boost Technology .................... 17 HP Cool Tools ........................17 2 Setting up the operating system Setting up the Microsoft operating system ..................20 Installing or upgrading device drivers ................20 Transferring files and settings to your Windows workstation ..........
Page 6 Restoring the operating system ..................26 Restoring Windows XP Professional ....................27 Creating RestorePlus! media ..................... 27 Creating HP Backup and Recovery (HPBR) media ............28 Restoring the operating system ..................29 Using RestorePlus! ................... 29 Using HPBR ..................... 29 Using the recovery partition ................
Page 7 HP SoftPaq Download Manager ..................48 System Software Manager ....................49 Proactive Change Notification ................... 49 Subscriber's Choice ......................49 ROM Flash ......................... 50 Remote ROM Flash ..................50 HPQFlash ......................50 F10 Flash ......................50 FailSafe Boot Block ROM ....................51 Recovering the workstation from Boot Block Recovery mode ......
Page 8 Grounding the work area ....................69 Recommended ESD prevention materials and equipment ..........69 Tools and software requirements ..................70 Special handling of components ..................70 Cables and connectors ..................70 Hard drives ......................71 Lithium coin cell battery ..................71 Customer self-repair ...........................
Page 9 Optical bay filler tray ......................94 Removing a filler tray ..................94 Installing a filler tray ..................96 Optical disk drive ....................... 97 Removing an optical disk drive from the optical drive bay ........ 97 Installing an optical disk drive in the optical drive bay ........99 Notice for Blu-ray optical drives ..............
Page 10 Diagnosis guidelines ........................188 Diagnosis at startup ......................188 Diagnosis during operation ....................189 Troubleshooting checklist ......................... 189 HP troubleshooting resources and tools ..................191 HP Help and Support Center ................... 191 E-support ......................... 191 Troubleshooting a problem ................191 Instant Support and Active Chat ..............
Page 11 History tab ....................... 210 Errors tab ......................210 Help tab ......................211 Saving and printing information in HP Vision Field Diagnostics ........212 Downloading the latest diagnostic utility ................212 Diagnostic codes and errors ......................212 Diagnostic LED and audible (beep) codes ..............212 LED color definitions ......................
Page 12 Cleaning the workstation case ......................249 Cleaning the keyboard ........................249 Cleaning the monitor ........................250 Cleaning the mouse ......................... 250 Appendix D Locating HP resources Product information .......................... 252 Product support ..........................253 Product documentation ........................254 Product diagnostics .......................... 255 Product updates ..........................
Page 13: Workstation Overview
Workstation overview This chapter presents an overview of workstation hardware components. It includes these topics: Topics Description on page 1 Specifications on page 7 Features on page 13 Description The following sections describe workstation system board architecture and components, and includes these topics: Topics System board architecture on page 1...
Page 14: Processor Technology
USB 2.0 ports. The 850W power supply is 85% efficient, and the 1110W power supply is 89% efficient. Both power supplies enable Energy Star Version 5.0 system configurations. HP WattSaver technology enables support of the European Union EuP power limit of 1W in off mode. HP Quiet Fan Technology enables quiet system operation.
Page 15: Workstation Components
This section describes workstation components, including front and , and includes these topics: Topics Chassis components on page 4 Front panel components on page 5 Rear panel components on page 6 For complete and current information on supported accessories and components, see http://partsurfer.hp.com. ENWW Description Downloaded from www.Manualslib.com manuals search engine...
Page 16: Chassis Components
Chassis components The following image shows a typical workstation configuration. Drive configurations can vary. Figure 1-2 Workstation components Table 1-1 Workstation component descriptions Item Description Item Description Airflow guide Memory module (DIMM) Side access panel Processor (CPU) Side access panel key lock System board Memory fans Expansion card support...
Page 17: Front Panel Components
Front panel components The following illustration shows the front panel components of a typical workstation configuration. Drive configurations can vary. Figure 1-3 Front panel Table 1-2 Front panel components Item Symbol Description Item Symbol Description 5.25-inch drive bays (3) Headphone connector optical disk drive eject button Microphone connector Workstation power button/power on light...
Page 18: Rear Panel Components
Rear panel components The following illustration shows the rear panel of a typical workstation configuration. Drive configurations can vary. Figure 1-4 Rear panel NOTE: The rear panel connectors are labeled with industry-standard icons and colors to assist in connecting peripheral devices. Table 1-3 Rear panel components Item...
Page 19: Specifications
Specifications This section provides workstation chassis, power supply, and environmental specifications, and includes these topics: Topics Physical characteristics on page 7 Environmental specifications on page 8 Power supply description on page 9 Ensuring proper ventilation on page 13 Physical characteristics The following table lists the typical workstation physical characteristics.
Page 20: Environmental Specifications
Environmental specifications The following table lists the environmental specifications of HP Workstations. Table 1-4 HP Workstation environmental specifications Operating: 5 to 35°C (40 to 95°F) Non-operating: -40 to 60°C (-40 to 140°F) Temperature NOTE: Derate by one degree C (1.8 degrees F) for every 305m (1,000 ft.) altitude over 1,524m (5,000 ft.).
Page 21: Power Supply Description
Power supply description This workstation offers an 850W power supply and an 1110W power supply to provide power for the workstation. The power supplies are compatible with ENERGY STAR requirements, and offer 85% efficient or better operation. Power supply voltages NOTE: This workstation incorporates the blind-mate plug feature.
Page 22: Power Supply Currents
Power supply currents Table 1-6 Maximum current per rail Voltage rail 850W maximum 1110W maximum continuous current continuous current +12 V-CPU0 18.0A 18.0A +12 V-CPU1 18.0A 18.0A +12 V-MO 18.0A 18.0A +12 V-M1 18.0A 18.0A +12 V-B 18.0A 18.0A +12 V-S 18.0A 18.0A +12 V-D...
Page 23: Power Supply Specifications
Power consumption and heat dissipation specifications are available for multiple 850W and 1110W power supply configurations. To review available specifications, see http://www.hp.com/go/ quickspecs. To reach zero power consumption, unplug the workstation from the power outlet or use a power strip with an on/off switch.
Page 24: System Fans
See the Site preparation guide for the HP 800 workstation at http://hp.com/support/ workstation_manuals for further power consumption information. This product is in compliance with U.S. Executive Order 13221. System fans This workstation includes: ● Two rear system fans ● One CPU0 fan ●...
Page 25: Ensuring Proper Ventilation
Ensuring proper ventilation Proper ventilation for the system is important for workstation operation. Follow these guidelines to ensure adequate ventilation: ● Operate the workstation on a sturdy, level surface. ● Place the workstation in an area with adequate ventilation. Provide at least 6 inches of clearance at the front and back of the workstation as shown in the following figure.
Page 26 ENERGY STAR Qualification on page 15 Hyper-threading on page 17 EUP compliance mode on page 16 Intel Turbo Boost Technology on page 17 Accessibility on page 16 HP Cool Tools on page 17 Chapter 1 Workstation overview ENWW Downloaded from www.Manualslib.com...
Page 27: Energy Star Qualification
ENERGY STAR Qualification HP computers marked with the ENERGY STAR logo are compliant with the applicable U.S. Environmental Protection Agency (EPA) ENERGY STAR specifications for computers. The EPA ENERGY STAR logo does not imply endorsement by the EPA. As an ENERGY STAR Partner, Hewlett- Packard Company has determined the products marked with the ENERGY STAR logo are ENERGY STAR qualified per the applicable ENERGY STAR guidelines for energy efficiency.
Page 28: Eup Compliance Mode
Accessibility HP is committed to developing products, services, and information that is easier to access for all customers, including customers with disabilities and age-related limitations. HP products with Windows Vista® Business and Microsoft® Windows® XP Professional preinstalled are designed for accessibility, and these products are tested with industry-leading Assistive Technology products.
Page 29: Hyper-Threading
The Computer Setup (F10) Utility on page HP Cool Tools An HP Workstation with Windows XP Professional includes additional software that is not installed when you first start the workstation. Additionally, a number of preinstalled tools on the workstation can enhance the workstation experience.
Page 30 Chapter 1 Workstation overview ENWW Downloaded from www.Manualslib.com manuals search engine...
Page 31: Setting Up The Operating System
This chapter also includes information on how to determine that you have the latest BIOS, drivers, and software updates installed on the workstation. CAUTION: Do not add optional hardware or third-party devices to the HP workstation until the operating system is successfully installed. Adding hardware might cause errors and prevent the operating system from installing correctly.
Page 32: Setting Up The Microsoft Operating System
Setting up the Microsoft operating system NOTE: If you ordered a downgrade from Windows Vista to Windows XP Professional operating system, your system will be preinstalled with Windows XP Professional operating system. With this configuration, you will receive recovery media for Windows Vista operating system only. In case you need to restore or recover the Windows XP Professional operating system in the future, it is important that you create recovery media disks for Windows XP Professional operating system after first boot.
Page 33: Setting Up Red Hat Enterprise Linux
Linux CDs are currently available for download at http://www.hp.com/support/workstation_swdrivers. Installing with the HP driver CD To install the HP driver CD, see “Installing with the HP Installer Kit for Linux” in the HP Workstations for Linux manual at http://www.hp.com/support/workstation_manuals. ENWW...
Page 34: Installing And Customizing Red Hat-Enabled Workstations
Red Hat Enterprise Linux box set that have been qualified to work on an HP workstation. To use the drivers in the HP Installer kit for Linux other than RHEL, you must manually extract the drivers from the HP Driver CD and install them. HP does not test the installation of these drivers on other Linux distributions nor does HP support this operation.
Page 35: Determining Current Bios
F10 Setup utility. The F10 Setup utility displays the workstation BIOS version under File > System Information. Note the workstation BIOS version so that you can compare it with the BIOS versions that appear on the HP website. ENWW Updating the workstation Downloaded from www.Manualslib.com...
Page 36: Upgrading Bios
HP workstation. If you did not purchase your device from HP, HP recommends visiting the HP Web site first to see if your device and its drivers have been tested for HP workstation compatibility. If no driver is available, visit the device manufacturer's Web site to download the latest drivers.
Page 37: Restoring The Operating System
HP Backup and Recovery Manager (HPBR) Recovery Point The HP Backup and Recovery Manager application can be used to capture and restore the contents of the system partition. It captures a snapshot of the system partition and stores it in a Recovery Point.
Page 38: Ordering Backup Software
Ordering backup software If you cannot create system recovery CDs or DVDs, you can order a recovery disk set from the HP support center. To obtain the support center telephone number for your region visit http://www.hp.com/ support/contactHP. Restoring Windows Vista This section describes how to restore Windows Vista.
Page 39: Restoring Windows Xp Professional
Depending on the options, there might be additional DVDs you can create. Follow the prompts to create RestorePlus!, operating system, and HPBR media. If you are unable to create CD/DVDs on your workstation, call HP Support and request a RestorePlus! media kit. For worldwide technical support phone numbers, visit http://www.hp.com/support.
Page 40: Creating Hp Backup And Recovery (Hpbr) Media
The Initial Recovery Point was captured when the RestorePlus! media set was created previously. If the IRP was not created, start the HP Backup and Recovery Manager and create recovery points using the Expert mode. Follow the HPBR online documentation for instructions.
Page 41: Restoring The Operating System
Restoring the operating system CAUTION: Before you restore the operating system, back up your data. When you run RestorePlus! from media, the process deletes all information on the primary hard drive, including all partitions. If you run RestorePlus! from the recovery partition, only the root (C:) partition is affected.
Page 42 NOTE: Make copies of the ISO recovery images on CD as backup files in case your workstation experiences a hard drive failure. Chapter 3 Restoring the operating system ENWW Downloaded from www.Manualslib.com manuals search engine...
Page 43: System Management
Power on Self Test (POST), PCI device initialization, Plug and Play support, power management, and the Computer Setup (F10) Utility. The BIOS ROM is a 2-MB Serial Peripheral Interface (SPI) port. http://www.hp.com/go/quickspecs to review the latest BIOS ROM specifications. ENWW...
Page 44: The Computer Setup (F10) Utility
The Computer Setup (F10) Utility This section includes these topics: Topics Computer Setup (F10) functionality on page 32 Accessing the Computer Setup (F10) Utility on page 34 The Computer Setup (F10) Utility menu on page 35 Computer Setup (F10) functionality The Computer Setup (F10) Utility enables you to: ●...
Page 45 ● Specify the Asset Tag or property identification number assigned by the company to this workstation. ● Enable power-on password prompts during system restarts (warm-starts) and power on. ● Hide or show the integrated I/O functionality, including serial, USB, or parallel ports, audio, or embedded NIC.
Page 46: Accessing The Computer Setup (F10) Utility
Accessing the Computer Setup (F10) Utility To access the Computer Setup (F10) Utility menu: Power on or restart the workstation. When the display is active and F10=Setup appears in the lower right corner of the screen, press F10. If you do not press at the appropriate time, try again.
Page 47: The Computer Setup (F10) Utility Menu
The Computer Setup (F10) Utility menu The following table describes the functions available in the Computer Setup (F10) utility menu. NOTE: With new BIOS releases, the following content is subject to change, so the menu might be different than shown. Table 4-1 Computer Setup (F10) Utility menu descriptions Heading...
Page 48 Table 4-1 Computer Setup (F10) Utility menu descriptions (continued) Heading Option Description Ignore Changes Exits workstation setup without applying or saving changes. and Exit Save Changes Saves changes to system configuration and exits the workstation setup. and Exit Storage Device Lists installed non-SCSI storage devices (except SATA devices) and provides options for obtaining Configuration specific information about each device:...
Page 49 Table 4-1 Computer Setup (F10) Utility menu descriptions (continued) Heading Option Description Boot Order Enables you to configure the boot, diskette drive, and hard disk drive orders by physically reordering the menu entries. The following is the default boot order presented in the menu: Press Enter to drag a device to a preferred place.
Page 50 Table 4-1 Computer Setup (F10) Utility menu descriptions (continued) Heading Option Description Device Security Makes the following devices available or hidden to the workstation: For each device, Device Available is the default setting and allows the operating system to access the device.
Page 51 Table 4-1 Computer Setup (F10) Utility menu descriptions (continued) Heading Option Description System Security Provides these options: ● Data Execution Prevention—Enables or disables Data Execution Prevention mode in the CPUs. This mode prohibits code from running in pages that were set up as data pages, and prevents attacks such as buffer overflows.
Page 52 Table 4-1 Computer Setup (F10) Utility menu descriptions (continued) Heading Option Description Hardware Enables or disables: Power ● SATA Power Management Management ● Intel Turbo Boost Technology ● Enhanced Intel Turbo Boost Technology ● Eup Compliance Mode Thermal Enables you to set the rate of the system fan when the CPU is in idle. Advanced Power-On Enables you to set the following:...
Page 53 Download (Enable or Disable) (Not available on some workstations.) ● SATA RAID Option ROM Download (Enable or Disable) HP Z800 Workstation PCI slots Slot 1 - PCIe2 x8 Slot 1 option ROM download (Enable or Disable) Slot 2 - PCIe2...
Page 54 Slot 6 - PCI Slot 6 option ROM download (Enable or Disable), and latency timer and speed 32/33 HP Z400 Workstation PCI slots Slot 1 - PCIe2 x8 Slot 1 option ROM download (Enable or Disable), and latency timer and speed...
Page 55: Workstation Management
ROM Flash on page 50 Updating and managing software on page 47 FailSafe Boot Block ROM on page 51 HP Client Manager Software on page 47 Workstation security on page 52 Altiris Client Management Solutions on page 47 Fault notification and recovery on page 62...
Page 56: Initial Workstation Configuration And Deployment
Support for specific features described in this guide can vary by model and software version. The best deployment method depends on the information technology environment and processes. To help you select the best deployment method, see the PC Deployment section of the HP Lifecycle Solutions website (http://www.hp.com/support/HPLS).
Page 57: Replicating The Setup
Replicating the setup This section provides information about replicating the workstation setup. Copying a setup configuration to a single workstation CAUTION: A setup configuration is model-specific. File system corruption can result if source and target workstations are not the same model. To copy a setup configuration: Select a setup configuration to copy, and then restart the workstation.
Page 58: Copying A Setup Configuration To Multiple Workstations
USB media device. Download a BIOS utility for replicating the setup (such as repset.exe), and copy it to the configuration diskette or USB media device. To obtain this utility, see http://www.hp.com/support/ files. Enter the model number of the workstation.
Page 59: Updating And Managing Software
Altiris and HP have partnered to provide comprehensive, tightly integrated systems management solutions to reduce the cost of owning HP client PCs. The HP CMS is the foundation for additional Altiris Client Management Solutions that address: ● Inventory and asset management ●...
Page 60: Hp Softpaq Download Manager
HP SoftPaq Download Manager is a free, easy-to-use interface for locating and downloading software updates for the HP client PC models in your environment. By specifying your models, operating system, and language, you can quickly locate, sort, and select the softpaqs you need. To download HP SoftPaq Download Manager, visit http://h20331.www2.hp.com/Hpsub/cache/509658-0-0-225-121.html.
Page 61: System Software Manager
Subscriber's Choice Subscriber’s Choice is a client-based service from HP that supplies you with personalized product tips, feature articles, and driver and support alerts and notifications based on the profile. Subscriber’s Choice Driver and Support Alerts and Notifications delivers e-mail notifying you that the information you subscribed to in the profile is available for review and retrieval.
Page 62: Rom Flash
ROM Flash HP workstation include a programmable flash ROM. By establishing a setup password in the Computer Setup (F10) Utility, you can protect the ROM from being inadvertently updated or overwritten. This function is important to ensure the operating integrity of the workstation.
Page 63: Failsafe Boot Block Rom
If there is media in the diskette or optical disk drives, remove it. Insert a BIOS image CD into the CD drive. You can also use USB media such as an HP DriveKey. Power off, then power on the workstation.
Page 64: Workstation Security
Locally, using the Computer Setup (F10) Utility ● Remotely, using the HP CMS or System SSM, which enables the secure, consistent deployment and control of security settings from a simple command line utility For more information about the Computer Setup (F10) Utility, see...
Page 65: Sata Hard Disk Drive Security
To balance this level of security with the need to address the issue of a forgotten password, the HP implementation of DriveLock employs a two-password security scheme. One password is intended to be set and used by a system administrator, while the other is typically set and used by the user.
Page 66: Drivelock Applications
Because the initial configuration of DriveLock is typically performed by a system administrator, a master password should be set first. HP encourages system administrators to set a master password whether they plan to enable DriveLock or not. This gives the administrator the ability to modify DriveLock settings if the drive is locked in the future.
Page 67 Enabling DriveLock To enable and set the DriveLock user password: Power on or restart the workstation. As soon as the workstation is powered on, press and hold until you enter the Computer Setup (F10) Utility. Press Enter to bypass the title screen, if necessary. If you do not press at the appropriate time, you must restart the workstation, and then press and hold...
Page 68: Password Security
Password security The power-on password prevents unauthorized use of the workstation by requiring entry of a password to access applications or data when the workstation is powered on or restarted. The setup password specifically prevents unauthorized access to the Computer Setup (F10) Utility and can also be used as an override to the power-on password.
Page 69: Establishing A Power-On Password Using Workstation Setup
Establishing a power-on password using workstation setup Establishing a power-on password through the Computer Setup (F10) Utility prevents access to the workstation when power is connected, unless you specify the password. When a power-on password is set, the Computer Setup (F10) Utility presents Password Options in the Security menu. The password options include Network Server Mode and Password Prompt on Warm Boot.
Page 70: Entering A Setup Password
Entering a setup password If a setup password has been established on the workstation, you will be prompted to enter it each time you run the Computer Setup (F10) Utility. To enter a setup password: Restart the workstation. As soon as the workstation is powered on, press and hold until you enter the Computer Setup (F10) Utility.
Page 71: Deleting A Power-On Or Setup Password
Deleting a power-on or setup password To delete a power-on or setup password: Power on or restart the workstation. Choose from the following: ● To delete the power-on password, go to step 4. ● To delete the setup password, as soon as the workstation is powered on, press and hold until you enter the Computer Setup (F10) Utility.
Page 72: Clearing Passwords
Clearing passwords If you forget the password, you cannot access the workstation. For instructions about clearing passwords, see Configuring password security and resetting CMOS on page 233. Chassis security Side access panel key lock The side access panel contains a key lock to prevent the panel from being removed. The key is fastened to the workstation rear panel when shipped from the factory.
Page 73: Cable Lock (Optional)
Setting the Side access panel sensor protection level To set the Side access panel sensor protection level: Power on or restart the workstation. As soon as the workstation is powered on, press and hold the key until you enter the Computer Setup (F10) Utility.
Page 74: Fault Notification And Recovery
If the workstation is connected to a network that is managed by HP CMS, the workstation sends a fault notice to the network management application. With HP CMS, you can also remotely schedule diagnostics to run on managed PCs and create a summary report of failed tests.
Page 75: Dual-State Power Button
Dual-state power button With ACPI enabled, the power button can function as an on/off switch or as a sleep state button. This feature does not completely turn off power, but instead causes the workstation to enter a low-power standby state. This enables you to go to standby without closing applications, and to return to the same operational state without any data loss.
Page 76 Chapter 4 System management ENWW Downloaded from www.Manualslib.com manuals search engine...
Page 77: Replacing Components
Replacing components This chapter presents removal and installation procedures for most internal workstation components. It includes these topics: Topics Warnings and cautions on page 66 Service considerations on page 67 Customer self-repair on page 71 Removing and installing components on page 72 Product recycling on page 183 ENWW Downloaded from...
Page 78: Warnings And Cautions
Observe the following cautions when removing or replacing a processor: — Installing a processor incorrectly can damage the system board. Contact an HP authorized reseller or service provider to install the processor. If you plan to install the processor yourself, read all of the instructions carefully before you begin.
Page 79: Service Considerations
Service considerations Review the following service considerations before replacing system components. Cautions, warnings and safety precautions Review the cautions, warnings, and safety precautions before accessing the workstation components. Also, review the Safety and Regulatory Guide that came with the workstation for more information. ESD information Generating static The following table shows that different activities generate different amounts of static electricity through...
Page 80: Preventing Esd Equipment Damage
Preventing ESD equipment damage Many electronic components are sensitive to ESD. Circuitry design and structure determine the degree of sensitivity. The following packaging and grounding precautions are necessary to prevent damage to electric components and accessories: ● Transport products in static-safe containers such as tubes, bags, or boxes, to avoid hand contact. ●...
Page 81: Grounding The Work Area
Grounding the work area To prevent static damage in the work area: ● Cover the work surface with approved static-dissipative material. Use a wrist strap connected to the work surface, and properly grounded tools and equipment. ● Use static-dissipative mats, foot straps, or air ionizers to give added protection. ●...
Page 82: Tools And Software Requirements
Tools and software requirements The tools necessary for workstation component removal and installation are: ● Torx T-15 driver ● Flat blade and cross-tip screwdrivers ● Diagnostics software Special handling of components The components included in this section require special handling when servicing the workstation. WARNING! Do not use the front bezel as a handle or lifting point when lifting or moving the workstation.
Page 83: Hard Drives
NOTE: Some components, like the liquid cooling system, are not eligible for Customer Self-Repair and must be returned to HP for service. Call HP Support for further instructions before attempting to remove or repair this system. ENWW...
Page 84: Removing And Installing Components
Removing and installing components NOTE: This workstation supports many optional devices. If you do not find installation instructions for your device in the following procedures, see http://hp.com/support/workstation_manuals. This section includes these topics: Topics Component locations on page 73 Power connections on page 87...
Page 85: Component Locations
Component locations The following figure and table describe the system board component layout. Figure 5-1 System board component locations Table 5-2 System board components ID Item Component Item Component Item Component Memory fans Main power PCIe2 x16(8) Memory power HDD LED PCIe x8(4) Memory sockets SAS connectors...
Page 86 Table 5-2 System board components ID (continued) Item Component Item Component Item Component Front system fan1 (top) Power Button/LED/Spkr Network/USB Front system fan2 (bottom) Front 1394a 1394a/USB CPU power Front audio Keyboard/mouse Battery PCIe2 x16(8) Serial Clear CMOS button PCI 32/33 CPU0 socket SATA connectors PCIe2 x16...
Page 87: Disassembly Order
Disassembly order For convenience, disassembly procedures should be followed in a particular order. Use the following table to determine the sequence in which to remove major workstation components. Table 5-3 Workstation component disassembly order Predisassembly procedures on page 76 Cable lock (optional) on page 77 Side access panel on page 78 Airflow guide on page 79 Expansion card support on page 80...
Page 88: Predisassembly Procedures
Predisassembly procedures NOTE: Read Warnings and cautions on page 66 before servicing workstation components. Perform the following steps before servicing a workstation: Review the safety information and precautions in Warnings and cautions on page 66 and the Safety and Regulatory Information for the workstation. Locate and clear a suitable work area.
Page 89: Cable Lock (Optional)
Cable lock (optional) If a cable lock is installed on the workstation, remove it before servicing the workstation. Unlock it and pull it out of the cable lock slot as shown in the following figure. Figure 5-2 Removing the cable lock ENWW Removing and installing components Downloaded from...
Page 90: Side Access Panel
Side access panel Before accessing the internal components of the workstation, you must remove the side access panel. This section describes how to remove and install the side access panel. Removing the side access panel WARNING! Before removing the workstation side access panel, be sure that the workstation is powered off and that the power cord is disconnected from the electrical outlet.
Page 91: Airflow Guide
Airflow guide This section describes how to remove and install the chassis airflow guide. Removing the airflow guide Disconnect power from the workstation (see Predisassembly procedures on page 76). Remove the side access panel (see Removing the side access panel on page 78).
Page 92: Installing The Airflow Guide
Installing the airflow guide Disconnect power from the workstation (see Predisassembly procedures on page 76). Remove the side access panel (see Removing the side access panel on page 78). Insert the airflow guide tabs into the rear chassis slots , and then lower the airflow guide until it clicks into place in the chassis as shown in the following figure.
Page 93 Remove the expansion card support by lifting firmly on the handle at the green touch point , and then rotating the support upward as shown in the following figure. Figure 5-7 Rotating the expansion card support Disengage the expansion card support tabs from the rear chassis slots , and then lift the support from the chassis as shown in the following figure.
Page 94: Installing The Expansion Card Support
Installing the expansion card support Insert the expansion card support tabs into the rear chassis slots , and then lower the support until it clicks into place in the chassis as shown in the following figure. Figure 5-9 Installing the expansion card support Chapter 5 Replacing components ENWW Downloaded from...
Page 95: Right Side Panel
Right side panel This section describes how to remove and install the right side panel. Removing the right side panel NOTE: Use this procedure to access the backplane wiring. Disconnect power from the workstation (see Predisassembly procedures on page 76). Remove the two T-15 Torx screws , and then slide the right side panel in the direction shown in the following figure until it stops, and then lift off the chassis...
Page 96: Installing The Power Supply
Pull out the power supply locking handle marked with the green label Use the handle to pull the power supply out of the chassis as show in the following figure. Figure 5-11 Removing power supply Installing the power supply Slide the power supply into the chassis, keeping the handle completely open. When the power supply handle engages the chassis, rotate the handle inward until it snaps into place to secure the power supply.
Page 97: Installing The Speaker
Disconnect the speaker cable from the inline front panel I/O cable , and slide the speaker from the chassis flanges as shown in the following figure. Figure 5-12 Removing the speaker Installing the speaker To install the speaker, reverse the removal steps. Side access panel sensor (optional) The side access panel sensor is a switch that detects when the side access panel is opened.
Page 98: Installing The Side Access Panel Sensor
Disconnect the sensor cable from the inline chassis cable as shown in the following figure Figure 5-13 Removing the side access panel sensor Slide the sensor back in its slot, push the sensor down, and then remove it from the chassis Installing the side access panel sensor To replace the side access panel sensor, reverse the removal steps.
Page 99: Power Connections
Power connections For help with identifying power cables, see the following figure and table. Ensure that all cables are routed or tied so they cannot interfere with the processor heatsink fans. Figure 5-14 Identifying the workstation power connectors for a typical configuration Table 5-4 Workstation power connector description Item...
Page 100: Front Bezel
Front bezel This section describes how to remove and install the front bezel. Removing the front bezel Disconnect power from the workstation (see Predisassembly procedures on page 76). Remove the side access panel (see Removing the side access panel on page 78).
Page 101: Front Panel I/O Cable Assembly
Front panel I/O cable assembly This section describes how to remove and install a front panel I/O cable assembly. Removing the front panel I/O cable assembly Disconnect power from the workstation (seePredisassembly procedures on page 76 Remove the side access panel (see Removing the side access panel on page 78).
Page 102 Remove the screw and slide front panel cable I/O assembly down, then out of the chassis shown in the following figure. Figure 5-17 Removing the front panel I/O cable assembly Disconnect the speaker cable (see Removing the speaker on page 84), and remove the tie wraps that secure the front panel I/O cables to the chassis.
Page 103: Installing The Front Panel I/O Cable Assembly
Installing the front panel I/O cable assembly To install he front panel I/O cable assembly: With power removed and the chassis open, guide the front panel I/O cable assembly cables through the chassis openings from which they were removed. Place the front panel I/O cable assembly in the chassis and slide it up into position as shown in the following figure .
Page 104 Reconnect the speaker cable (see Installing the speaker on page 85 ), and replace the tie wraps that secure the front panel I/O cables to the chassis. Reinstall all removed components and reconnect any cables that have been disconnected. Chapter 5 Replacing components ENWW Downloaded from www.Manualslib.com...
Page 105: Power Switch Cable Assembly
Power switch cable assembly This section describes how to remove and install the power switch cable assembly. Removing the power switch cable assembly Disconnect power from the workstation (see Predisassembly procedures on page 76). Remove the side access panel (see Removing the side access panel on page 78).
Page 106: Installing The Power Switch Cable Assembly
Disconnect the power switch cable assembly cable from the system board as shown in the following figure. Figure 5-21 Disconnecting the power switch cable assembly cable Guide the power switch cable assembly and cable out of the chassis. Installing the power switch cable assembly To replace the power switch cable assembly, reverse the removal steps.
Page 107 Lift the drive release latch at the green label touch point, and gently slide the filler tray out of the chassis as shown in the following figure. TIP: Excess power cables can be stored in the filler tray. Remove the cables before removing the tray from the chassis.
Page 108: Installing A Filler Tray
Installing a filler tray Disconnect power from the workstation (see Predisassembly procedures on page 76). Remove the side access panel (see Removing the side access panel on page 78). Lift and hold the drive release latch at the green touch point while sliding the filler tray into the .
Page 109: Optical Disk Drive
Optical disk drive This section describes how to remove and install an optical disk drive. Removing an optical disk drive from the optical drive bay Disconnect power from the workstation (see Predisassembly procedures on page 76). Remove the side access panel (see Removing the side access panel on page 78).
Page 110 Lift the drive release latch at the green touch point and gently slide the drive out of the chassis as shown in the following figure. Figure 5-25 Removing the optical disk drive If you are not installing another optical disk drive, add a filler tray to the empty bay slot (see Installing a filler tray on page 96).
Page 111: Installing An Optical Disk Drive In The Optical Drive Bay
Installing an optical disk drive in the optical drive bay Disconnect power from the workstation (see Predisassembly procedures on page 76). Remove the side access panel (see Removing the side access panel on page 78). Remove the airflow guide (see Removing the airflow guide on page 79).
Page 112 Connect the power and data cables to the drive as shown in the following figure. Figure 5-27 Connecting power and data cables Connect the optical disk drive data cable to the next available SATA port on the system board as shown in the following figure.
Page 113: Notice For Blu-Ray Optical Drives
Workstation configurations may not have fully compliant paths based on the installed graphics card and display monitor; HP recommends confirming separately that you have a fully compliant system if commercial content playback is a requirement for your use. HDCP compatibility of your graphics card and monitor can be determined by checking the QuickSpecs at http://www.hp.com/go/productbulletin.
Page 114: Slot Load Optical Disk Drive (Optional)
Slot load optical disk drive (optional) A slot load optical disk drive can be added to the workstation in place of the standard optical disk drive assemblies. The slot load optical bay fits into the chassis and replaces all the standard optical bays. This section describes how to remove and install a slot load optical disk drive.
Page 115 If a hard disk drive is installed, disconnect its power and data cables. Lift and hold the drive release latch at the green touch point , and then slide the slot load assembly out of the chassis as shown in the following figure. TIP: Push on the slot load assembly from the inside of the chassis.
Page 116 Separate the slot load drive latches , tilt the slot load optical disk drive , and lift it from the carrier as shown in the following figure. Figure 5-33 Removing the optical disk drive from the carrier 104 Chapter 5 Replacing components ENWW Downloaded from www.Manualslib.com...
Page 117: Installing The Slot Load Optical Disk Drive
Installing the slot load optical disk drive With power off and the side access panel open, remove the expansion card support and any card cables that might interfere with slot load assembly installation. Remove the airflow guide (see Removing the airflow guide on page 79).
Page 118 Insert the slot load assembly into the chassis optical cage until it reaches the release latch. Pull the latch and slide the slot load assembly into the chassis, past the latch. Release the latch and then slide the assembly further into the chassis until it snaps into place as shown in the following figure.
Page 119 Connect the optical disk drive data cable to the system board connector as shown in the following figure. TIP: Route the data cable along the system board. Figure 5-38 Connecting the data cable to the system board NOTE: Installing a hard disk drive in the slot load optical bay on page 118 if you are installing a hard disk drive in the slot load optical bay.
Page 120: Hard Disk Drive
Hard disk drive This workstation accommodates both SAS and SATA hard drives. Both 3.5 in. standard hard disk drives or 2.5 in. small form factor (SFF) hard disk drives may be installed in the workstation. NOTE: A 2.5 in. hard drive must be mounted in a 3.5 in. adapter before it can be installed in the chassis blind-mate carrier.
Page 121: Removing A Hard Disk Drive From The Hard Drive Bay
Removing a hard disk drive from the hard drive bay Disconnect power from the workstation (see Predisassembly procedures on page 76). Remove the side access panel (see Removing the side access panel on page 78). Press the hard drive carrier release latch at the green touch point and rotate the handle outward .
Page 122: Installing A Hard Disk Drive In The Hard Drive Bay
Installing a hard disk drive in the hard drive bay This section describes how to install a hard drive in the hard drive bay. Hard disk drive cable configuration The hard drive bays are labeled 0 (top bay), 1, 2, and 3. (See Component locations on page 73 or the Side access panel service label to locate the hard drive bays.)
Page 123: Installing A Hard Disk Drive
Installing a hard disk drive Disconnect power from the workstation (see Predisassembly procedures on page 76). Remove the side access panel (see Removing the side access panel on page 78). Select the proper drive bay (SATA or SAS) in which to install the drive. Use the hard disk drive installation order shown in the following figure.
Page 124 Set the hard drive in the carrier at an angle. Carefully separate the lower hard drive carrier rails , and then lower the drive between them as shown in the following figure. Align the carrier pins with the drive mounting holes and release the rails to secure the lower-end of the drive in place.
Page 125 While keeping the hard drive carrier handle in its fully open position, slide the hard drive into the until it comes to a hard stop. When the drive is installed, rotate the handle up until it snaps into place, fully securing the drive NOTE: The hard drive carrier handle is used as a lever to properly seat the connectors and to securely retain the hard drive.
Page 126: Removing A Hard Disk Drive From The Slot Load Optical Bay
Removing a hard disk drive from the slot load optical bay Disconnect power from the workstation (see Predisassembly procedures on page 76). Remove the side access panel (see Removing the side access panel on page 78). Remove the airflow guide (see Removing the airflow guide on page 79).
Page 127 Disconnect the data cable from the hard drive and from the system board connector as shown in the following illustration. Figure 5-47 Disconnecting the data cable from the hard drive Disconnect the chassis power cable from the hard drive power connector as shown in the following figure.
Page 128 Remove the optical bay slot carrier from the chassis. Lift and hold the drive release latch at the green touch point , and then slide the slot load assembly out of the chassis as shown in the following figure. TIP: Push on the slot load assembly from the inside of the chassis.
Page 129 Remove the hard drive from the slot load optical drive carrier as shown in the following figure. Figure 5-51 Removing the hard drive from the carrier ENWW Removing and installing components 117 Downloaded from www.Manualslib.com manuals search engine...
Page 130: Installing A Hard Disk Drive In The Slot Load Optical Bay
Installing a hard disk drive in the slot load optical bay With power off and the workstation open, remove the expansion card support and any card cables that might interfere with slot load assembly installation. Remove the slot load optical bay assembly. (See Removing the slot load optical disk drive on page 102 for details.)
Page 131 Lift and hold the drive release latch at the green touch point while sliding the slot load carrier into the bay. When the front of the carrier is near its final position, release the latch, but continue to slide the carrier inward until the latch closes and engages the carrier NOTE: Install the slot load optical bay with the slot load drive at the top.
Page 132 Connect the data cable to the hard drive and to the system board connector as shown in the following illustration. If the hard disk drive is SAS, attach a SATA-SAS adapter to the drive before connecting the data cable. TIP: Route the data cable along the system board.
Page 133 Reconnect the optical disk drive data cable to the system board. NOTE: The optical disk drive power/data cable is still connected to the optical disk drive. Figure 5-58 Connecting optical disk drive data cable to system board Reinstall all removed components and reconnect any cables that have been disconnected. ENWW Removing and installing components 121 Downloaded from...
Page 134: Removing A Hard Disk Drive From The Optical Drive Bay
Removing a hard disk drive from the optical drive bay Disconnect power from the workstation (see Predisassembly procedures on page 76). Remove the side access panel (see Removing the side access panel on page 78). Remove the airflow guide (see Removing the airflow guide on page 79).
Page 135 Carefully squeeze the ends of the rails together , and then slide the drive out of the carrier shown in the following figure. Figure 5-61 Removing the drive from the carrier Carefully separate the rails and remove the hard drive as shown in the following figure.
Page 136: Installing A Hard Disk Drive In The Optical Drive Bay
Installing a hard disk drive in the optical drive bay TIP: For optimum performance, install the hard disk drive in the bottom bay; do not install it in the top bay. Disconnect power from the workstation (see Predisassembly procedures on page 76).
Page 137 Insert the hard drive carrier into the optical disk drive bay cage until it reaches the release latch. Pull the latch and slide the drive carrier into the chassis, past the latch. Release the latch and then slide the assembly further into the chassis until it snaps into place as shown in the following figure.
Page 138: Installing Dual Sff Hard Drives In The Optical Drive Bay
Installing dual SFF hard drives in the optical drive bay This section describes how to install two small form factor (SFF) hard drives in the workstation optical drive bay, and how to connect the hard drive cables. Installing the hard drives Disconnect power from the workstation (see Predisassembly procedures on page 76).
Page 139 Carefully squeeze the green tabs while sliding the drive with rails into the drive bracket as shown in the following figure Figure 5-68 Installing the drive in the optical bay bracket Lift and hold the drive release latch at the green touch point while sliding the bracket into the optical bay as shown in the following figure .
Page 140: Configuring The Cabling
Configuring the cabling If the internal bays are not filled to capacity, the pre-installed blind-mate data cables for the unused internal hard drive bays may have to be unplugged from the system board to enable the proper connection of the hard drives installed in this bracket. After all internal and optical bay hard drives are connected, the blind mate cabling may be reconnected to the next available ports on the system board.
Page 141: Expansion Card Guide/Front Fan Holder
Connect one end of the data cable to the hard drive as shown in the following figure. Figure 5-71 Connecting the data cables to the hard drives Connect the opposite end of the data cable to the system board. Start with the lowest numbered port connector available on the system board.
Page 142 Remove the graphics auxiliary power cable from the cable retention hook near the bottom of the expansion card guide/front fan holder as shown in the following figure. If present, remove the graphics power cables from the card guide storage receptacles. Figure 5-72 Removing the graphics cable Disconnect the front system fan power cable from the system board as shown in the following...
Page 143 Press firmly on the two recessed green touch points on the top of the expansion card guide/front fan holder as shown in the following figure. Figure 5-74 Removing the expansion card guide/front fan holder from the chassis Rotate the assembly and then lift it out of the chassis TIP: Move any cables that might be in the way so that you can easily tilt and remove the assembly.
Page 144: Installing The Expansion Card Guide/Front Fan Holder
Installing the expansion card guide/front fan holder Ensure that the fan holder includes the desired cooling fans (see Installing a second front system fan on page 135). With power off to the workstation and the chassis open, place the expansion card guide/front fan holder assembly in the chassis.
Page 145: System Fans
System fans This section describes how to remove and install the front and rear system fans. Removing the rear system fan assembly Disconnect power from the workstation (see Predisassembly procedures on page 76). Remove the side access panel (see Removing the side access panel on page 78).
Page 146: Installing The Rear System Fan Assembly
Use a Torx T-15 driver to remove the four rear system fan assembly Torx screws , and then remove the assembly from the rear of the chassis. Figure 5-76 Removing the rear system fans Installing the rear system fan assembly With the power off and the chassis open for access, place the rear system fan assembly in the chassis.
Page 147: Installing A Second Front System Fan
Connect the rear system fan assembly cable to the system board as shown in the following figure. Figure 5-78 Connecting the rear system fan assembly cable Reassemble the workstation, and then replace the side access panel. Installing a second front system fan Remove the expansion card guide/front fan holder (see Removing the expansion card guide/front fan holder on page...
Page 148 Insert the fan cable under the fan holder hooks as shown in the following figure. Rotate the fan near the retention tab and press it until it snaps into place in the fan holder. Figure 5-80 Inserting the fan in the holder Guide the fan cable under the cable retention clamps as shown in the following figure.
Page 149 Replace the graphics auxiliary power cables in the retention hook as shown in the following figure. Figure 5-82 Replacing the graphics auxiliary power cables in the retention hook Clip the graphics auxiliary power connectors into the expansion card guide storage receptacles as shown in the following figure.
Page 150 Connect the front system fan cable(s) to the system board as shown in the following figure. If there is only one fan, connect its cable to the inner-most connector. Figure 5-84 Connecting the fan cable Reinstall all removed components and reconnect any cables that have been disconnected. 138 Chapter 5 Replacing components ENWW Downloaded from...
Page 151: Memory Fans
Memory fans This section describes how to remove and install the memory fans. Removing the memory fans Disconnect power from the workstation (see Predisassembly procedures on page 76). Remove the side access panel (see Removing the side access panel on page 78).
Page 152: Installing The Memory Fans
Installing the memory fans With workstation power off and the chassis open, place the memory fan assembly tabs in the chassis slots as shown in the following figure. Figure 5-87 Installing the memory fan assembly Press the release tabs at the green touch points with the index fingers, while grasping the side of the fan assembly with the remaining fingers.
Page 153: Memory
DIMMs are compatible with the workstation. CAUTION: HP only ships DIMMs that are electrically and thermally compatible with this workstation. Because third-party DIMMs might not be electrically or thermally compatible, they are not supported by Supported DIMM configurations This workstation supports these DIMM configurations: ●...
Page 154: Bios Errors And Warnings
BIOS errors and warnings The BIOS generates warnings/errors on invalid memory configurations: ● If the BIOS can find a valid memory configuration by disabling plugged-in memory, it does so and reports a warning during POST. the workstation can still be started. The warning will indicate the location of the failed DIMM on the system board or memory riser.
Page 155: Removing A Dimm
Removing a DIMM Disconnect power from the workstation (see Predisassembly procedures on page 76). CAUTION: To ensure that DIMMs are not damaged during removal or installation, power off the workstation and unplug the power cord from the AC power outlet. If you do not unplug the power cord before installing memory, the modules might be damaged and the workstation will not recognize the memory changes.
Page 156: Installing A Dimm
Installing a DIMM This section describes how to install a DIMM in the workstation. Required DIMM installation order DIMMs must be installed in a specified order, depending on the workstation processor configuration. Single processor configuration The illustration below shows the DIMM installation order for a single processor workstation. Figure 5-89 Single-processor DIMM installation order Dual processor configuration...
Page 157: Installing The Dimm
Installing the DIMM NOTE: For best performance add DIMMs of the same size in pairs across CPUs. Disconnect power from the workstation (see Predisassembly procedures on page 76). Remove the side access panel (see Removing the side access panel on page 78).
Page 158 Align the DIMM connector key with the DIMM socket key, and then seat the DIMM firmly in the socket as shown in the following figure. CAUTION: DIMMs and their sockets are keyed for proper installation. To prevent socket or DIMM damage, align these guides properly when installing DIMMs.
Page 159: Expansion Card Slot Identification
Expansion card slot identification This section identifies and describes workstation expansion card slots and presents card configuration information. Expansion card slot description The following figure identifies workstation expansion card slots. Figure 5-93 Identifying expansion card slots The following table describes the workstation expansion card slots. Table 5-6 Expansion card slot description and compatibility Slot...
Page 160: Expansion Card Configuration Restrictions For Power Supplies
Graphics cards greater than 75 watts require the use of an auxiliary power cable adapter. If a graphics card greater than 75 watts is used, HP recommends that you leave the adjacent slot empty, and follow any additional workstation configuration restrictions. You can also use a lower power or lower profile card between slots for optimum cooling.
Page 161: Choosing An Expansion Card Slot
Choosing an expansion card slot Whenever possible, use the following tips to help you select the proper slot for an expansion card: ● Insert the primary graphics card in a PCIe x16 slot intended for graphics. ● Insert a second graphics card in a second PCIe x16 slot intended for a secondary graphics card. ●...
Page 162: Pcie Card
PCIe card This section describes how to remove and install a PCIe card. Removing a PCIe card Disconnect power from the workstation (see Predisassembly procedures on page 76). Remove the side access panel (see Removing the side access panel on page 78).
Page 163: Installing A Pcie Card
Installing a PCIe card Disconnect power from the workstation (see Predisassembly procedures on page 76). Remove the side access panel (see Removing the side access panel on page 78). Remove the expansion card support (see Removing the expansion card support on page 80).
Page 164 Angle the card into the PCI card guide. Align the PCIe card keyway with the slot key, and then firmly seat the card in the slot as shown in the following figure If required by the card, connect the auxiliary power cable to the card (not illustrated), or other cables or accessories described in the card instructions.
Page 165: Pci Card
PCI card This section describes replacing a PCI card. Removing a PCI card Disconnect power from the workstation (see Predisassembly procedures on page 76). Remove the side access panel (see Removing the side access panel on page 78). Remove the expansion card support (see Removing the expansion card support on page 80).
Page 166: Installing A Pci Card
Installing a PCI card Disconnect power from the workstation (see Predisassembly procedures on page 76). Remove the side access panel (see Removing the side access panel on page 78). Remove the expansion card support (see Removing the expansion card support on page 80).
Page 167 Align the PCI card keyway with the slot key, and then firmly seat the card in the slot as shown in the following figure Figure 5-99 Installing a PCI card Close the expansion card retention clamp by rotating it downward .
Page 168: Liquid Cooling Solution
The following section describes how to remove and install a processor liquid cooling solution (LCS). NOTE: The LCS is not eligible for Customer Self-Repair. Call HP Support for further instructions before attempting to remove or repair this system. Removing the liquid cooling solution...
Page 169 Remove the LCS air duct from the airflow guide. Press and hold the LCS air duct tab shown in the following figure Figure 5-101 Removing the LCS air duct Slide the LCS air duct forward, and lower it from the workstation airflow guide as shown in the previous figure.
Page 170 Grasp the sides of the LCS radiator cover and remove it from the radiator as shown in the following figure. Figure 5-102 Removing the radiator cover Disconnect the LCS cable harness connections from the system board. Disconnect the two cable connectors from the system board as shown in the following figure.
Page 171 Remove the four heatsink mounting screws shown in the following figure from each LCS cold plate assembly, and then lift each assembly from its CPU. Figure 5-104 Loosening the LCS cold plate ENWW Removing and installing components 159 Downloaded from www.Manualslib.com manuals search engine...
Page 172 Gently twist the cold plate and remove it from the retention ring as shown in the following figure. Figure 5-105 Removing the cold plate Remove the rear system fan assembly, with attached LCS radiator, from the chassis (see Removing the rear system fan assembly on page 133) as shown in the following figure.
Page 173 Remove the LCS radiator from the rear system fan assembly. Remove the screws that fasten the radiator to the rear system fan mounting plate as shown in the following figure. Figure 5-107 Removing the LCS radiator Separate the radiator from the rear system fan assembly as shown in the previous figure. Reinstall the CPU heatsinks (see Installing the CPU heatsink on page 175).
Page 174: Installing A Liquid Cooling Solution
Installing a liquid cooling solution Disconnect power from the system (Predisassembly procedures on page 76) and remove the side access panel (Removing the side access panel on page 78). Remove the expansion card support (see Removing the expansion card support on page 80).
Page 175 Set the cold plate retention ring on the CPU heatsink mounting base, and then slightly tighten a single retention screw (see Installing the CPU heatsink on page 175). TIP: For convenience, start with the rear CPU. Tighten the retention ring screw only one or two turns to keep its corner in place while allowing the rest of the ring to move.
Page 176 Insert the LCS assembly into the chassis through the rear system fan opening, from the rear of the chassis as shown in the following figure. Figure 5-110 Inserting the LCS assembly Install the LCS cold plates. Remove the plastic cover from the bottom of each cold plate as shown in the following figure. Figure 5-111 Removing the protective cap Apply thermal compound to the top CPU surface (see...
Page 177 CPU as shown in the following figure. TIP: Ensure that the HP logo is positioned horizontally as shown in the figure. Figure 5-112 Aligning the LCS cold plate Gently twist the cold plate body until it locks into place in the retention ring as shown in the following figure.
Page 178 Tighten the four cold plate retention screws (see Installing the CPU heatsink on page 175). Figure 5-114 Tightening the cold plate screws 166 Chapter 5 Replacing components ENWW Downloaded from www.Manualslib.com manuals search engine...
Page 179 Position the LCS radiator assembly in the chassis. Guide the top of the assembly under the chassis lip as shown in the following figure. Figure 5-115 Installing the rear system fan assembly Rotate the bottom of the LCS assembly into the chassis opening as shown in the previous figure.
Page 180 Fasten the rear system fan assembly, with attached liquid cooling radiator, to the chassis as shown in the following figure (see Installing the rear system fan assembly on page 134) . Figure 5-116 Installing the LCS radiator/rear system fan assembly Connect the LCS cable harness connectors.
Page 181 Install the LCS radiator cover. Align the LCS radiator cover with the radiator as shown in the following figure. Figure 5-118 Installing the radiator cover Press the cover onto the radiator until it snaps into place as shown in the previous figure. ENWW Removing and installing components 169 Downloaded from...
Page 182 Install the memory fan assembly. Guide the edge of the memory fan assembly under the LCS cooling hoses as shown in the following figure. Figure 5-119 Installing the memory fan assembly Install the memory fan assembly in the chassis (see Installing the memory fans on page 140).
Page 183 Install the LCS air duct. Raise the LCS air duct into the workstation airflow guide as shown in the following figure. Figure 5-120 Installing the LCS air duct Slide the LCS air duct back into the airflow guide until it snaps into place as shown in the previous figure.
Page 184 Ensure that the front and rear mounting tabs are fully seated as shown in the figure below. Figure 5-121 Positioning the LCS air duct For proper installation, the LCS duct tabs sit above the surface of the main airflow guide as shown in the following figure.
Page 185: Cpu Heatsink
CPU heatsink This section describes how to remove and install a CPU heatsink. Removing the CPU heatsink Power down the workstation (see Predisassembly procedures on page 76). Disconnect power from the workstation (see Predisassembly procedures on page 76). Remove the side access panel (see Removing the side access panel on page 78).
Page 186 Disconnect the CPU heatsink fan cable from the system board as shown in the following figure. Figure 5-123 Disconnecting the heatsink fan cable Lift the CPU heatsink out of the chassis Use alcohol and a soft cloth to clean the thermal interface residue from the CPU and the heatsink, allowing the alcohol on the CPU and CPU heatsink to dry completely.
Page 187: Installing The Cpu Heatsink
Installing the CPU heatsink Perform one of the following tasks: ● If you are reusing the original heatsink, apply thermal compound to the center of the CPU top surface. ● If you are using a new CPU heatsink, do not apply thermal compound to the CPU because the new heatsink already has thermal compound applied to the heatsink surface.
Page 188 Connect the CPU heatsink fan connector to the system board. Figure 5-124 Connecting the heatsink fan cable Reinstall all removed components and reconnect any cables that have been disconnected. 176 Chapter 5 Replacing components ENWW Downloaded from www.Manualslib.com manuals search engine...
Page 189: Cpu
This section describes how to remove and install a CPU. Removing a CPU Disconnect power from the workstation (see Predisassembly procedures on page 76). Remove the side access panel (see Removing the side access panel on page 78). Remove the expansion card support (see Removing the expansion card support on page 80).
Page 190: Installing A Cpu
Installing a CPU NOTE: HP recommends that you do not swap processors (CPUs) from one system board to another. If installing a second CPU, it must be of the same type as the first CPU. Disconnect power from the workstation (see Predisassembly procedures on page 76).
Page 191: System Board
System board This section describes replacing the system board. Removing the system board Disconnect power from the workstation (see Predisassembly procedures on page 76). Remove the side access panel (see Removing the side access panel on page 78). Remove the expansion card support (see Removing the expansion card support on page 80).
Page 192 Place the graphics cables in the hard drive bays. Place the CPU, memory power, and rear system fan cables over the chassis edge. TIP: Use the CPU and memory power cables to hold up the shorter rear system fan cable. The following figure presents an example of these steps.
Page 193: Installing The System Board
Installing the system board TIP: For convenience, you may install the CPUs and the CPU heatsinks before installing the system board in the chassis. Ensure that all cables are clear of the bottom of the chassis (see Removing the system board on page 179).
Page 194 Rotate the battery enough to get beyond the latch, and then lift it straight up as shown in the following figure. Figure 5-127 Removing the battery 182 Chapter 5 Replacing components ENWW Downloaded from www.Manualslib.com manuals search engine...
Page 195: Installing The Battery
Place the battery edge under the plastic housing tab and press gently until it snaps into place. Reinstall all removed components and reconnect any cables that have been disconnected. Product recycling HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For information about recycling HP components or products, see http://www.hp.com/go/recycle.
Page 196 184 Chapter 5 Replacing components ENWW Downloaded from www.Manualslib.com manuals search engine...
Page 197: Diagnostics And Troubleshooting
Diagnosis guidelines on page 188 Troubleshooting checklist on page 189 HP troubleshooting resources and tools on page 191 Troubleshooting scenarios and solutions on page 194 Self-troubleshooting with HP Vision Field Diagnostics on page 204 Diagnostic codes and errors on page 212 ENWW Downloaded from www.Manualslib.com...
Page 198: Calling Technical Support
On most models, the serial number and product number labels can be found on the top panel or side of the workstation and at the rear of the workstation. For a listing of all worldwide technical support phone numbers, visit http://www.hp.com/support, select your region, and click Contact HP in the upper-left corner.
Page 199: Locating Warranty Information
Documentation and Diagnostics CD that shipped with your workstation. To locate an existing Care Pack, visit http://www.hp.com/go/lookuptool. To extend a standard product warranty, visit http://www.hp.com/hps/carepack. HP Care Pack Services offer upgraded service levels to extend and expand a standard product warranty.
Page 200: Diagnosis Guidelines
● If you have installed an operating system other than the factory-installed operating system, check to be sure that it is supported on your system by visiting http://www.hp.com/go/quickspecs. ● Verify that the monitor is turned on and the green monitor light is on. Note that not all monitors are equipped with LED lights to indicate their functionality.
Page 201: Diagnosis During Operation
● For more detailed information, see the troubleshooting chapter in the Maintenance and Service Guide at http://www.hp.com/support/workstation_manuals. Troubleshooting checklist Before running diagnostic utilities, use the following checklist to find possible solutions for workstation or software problems.
Page 202 ● After installing a non-plug and play (PnP) expansion board or other option (such as a diskette drive), reconfigure the workstation. ● Are all necessary device drivers installed? ● Have all printer drivers been installed for each application? ● Have you removed diskettes, optical disks, and USB drive keys from the drives before powering on the workstation? ●...
Page 203: Hp Troubleshooting Resources And Tools
Under Select your product, continue with selections as appropriate to the workstation series and model, and to the problem you are troubleshooting. Instant Support and Active Chat HP Instant Support is a set of Web-based support tools that automate and speed up the resolution of desktop computing, tape storage, and printing problems. ENWW...
Page 204: Customer Advisories, Customer And Security Bulletins, And Customer Notices
Active Chat enables you to electronically submit a support ticket to HP over the Web. When you submit a support ticket, Active Chat collects information about the computer and pass it to an online support specialist. The collection of information might take up to 30 seconds depending on the computer configuration.
Page 205: During Operation
To do so, right-click the desktop, then click Properties to change display settings. For more information, see the online documentation provided with the graphics controller utility or the documentation that came with your monitor. ENWW HP troubleshooting resources and tools 193 Downloaded from www.Manualslib.com manuals search engine...
Page 206: Troubleshooting Scenarios And Solutions
Troubleshooting scenarios and solutions This section presents an extensive overview of various troubleshooting scenarios and possible solutions for a Windows-based workstation. NOTE: For Linux troubleshooting information, refer to the HP Workstations for Linux User Manual at http://www.hp.com/support/linux_user_manual. Solving minor problems Table 6-1...
Page 207 Table 6-1 Minor problems (continued) Problem Cause Possible Solution Workstation powered off Processor thermal protection is Verify that the workstation air vents are not blocked. automatically and the Power activated. Open the access panel and press the workstation LED flashes red 2 times (once A fan might be blocked or not power button.
Page 208: Solving Power Supply Problems
Solving power supply problems This section presents power supply troubleshooting scenarios. Testing power supply Before replacing the power supply, use the Built-In Self-Test (BIST) feature to learn if the power supply still works. To test the power supply: Unplug the AC power. Remove the power supply.
Page 209: Solving Diskette Problems
Table 6-2 Power supply problems (continued) Problem Cause Solution Disconnect AC power. Remove the power supply. Plug in AC power. ● If the power supply fan spins and the LED illuminates (see Testing power supply on page 196), the power supply is good. Replace the system board.
Page 210: Solving Hard Drive Problems
Table 6-3 Diskette problems (continued) Problem Cause Solution A problem has occurred with a disk The directory structure is bad, Right-click Start, select Explore, and then select a transaction. or there is a problem with a file. drive. Select File>Properties>Tools. Under Error-checking, select Check Now.
Page 211 Table 6-4 Hard drive problems (continued) Problem Cause Solution Drive not found (identified). Improper cable connection On workstations with discreet data and power cables, ensure that the data and power cables are securely connected to the hard drive. (See the Hard drive section of this guide for connection details.) Improperly seated hard drive On systems with blind-mate drive connections, check for...
Page 212: Solving Display Problems
Solving display problems Table 6-5 Display problems Problem Cause Solution Blank screen (no video). The cable connections are not Verify the cable connections from the monitor to the correct. workstation and to a working electrical outlet. The monitor is off. Turn the monitor on (LED is on).
Page 213 Monitor cannot display Change the requested resolution. requested resolution. The picture is broken up, rolls,...
Page 214: Solving Audio Problems
Solving audio problems Table 6-6 Audio problems Problem Cause Solution Sound does not come out of the Software volume control is Double-click the Speaker icon on the taskbar and use the speaker or headphones. turned down. volume slider to adjust the volume. The external speakers are not Turn on the external speakers.
Page 215: Solving Printer Problems
Solving printer problems Table 6-7 Printer problems Problem Cause Solution Printer does not print. Printer is not turned on and Turn the printer on and be sure it is online. online. The correct printer driver for Install the correct printer driver for the application. the application is not installed.
Page 216: Self-Troubleshooting With Hp Vision Field Diagnostics
Warranty Code output – A unique warranty code is generated for each failure which can be used to validate diagnostic use for a specific system ● Easy to use - uses similar user interface as previous field diagnostics, HP Insight Diagnostics ● True End2End diagnostics – same diagnostics modules used in factory ●...
Page 217: Downloading And Accessing Hp Vision Field Diagnostics
Third-party devices may not be detected by HP Vision Field Diagnostics. Downloading and accessing HP Vision Field Diagnostics To access HP Vision Field Diagnostics the utility has to be downloaded from the HP Web site and copied to CD or USB drive.
Page 218: User Interface
Help — User help about HP Vision Diagnostics. There are also some common operations that are part of the utility. They include: ● Exit Diagnostics button — This button will close HP Vision Diagnostic application and reboot your system. Any running test will be aborted. ●...
Page 219 Storage — Shows mass storage devices such as floppy drives, optical drives, SATA, SAS hard disk drives and controllers, as well as any RAID arrays. ● System — Shows information about motherboard devices such as fans and cables. ENWW Self-troubleshooting with HP Vision Field Diagnostics 207 Downloaded from www.Manualslib.com manuals search engine...
Page 220: Test Tab
Memory can not be tested from within the HP Vision Field Diagnostics application. To test the memory in your workstation, exit HP Vision Field Diagnostic, boot to either the CD or USB flash drive and select HP Memory Test from the boot menu.
Page 221 Status tab shows whether the devices passed or failed. If errors are found, go to the Errors tab to display detailed information and recommended actions. ENWW Self-troubleshooting with HP Vision Field Diagnostics 209 Downloaded from www.Manualslib.com manuals search engine...
Page 222: Status Tab
Status tab The Status tab shows the overall progress and status of the test scenario as well as the progress and status of each test. The color coded status are black, blue, green, red, and orange. The Status tab colors are: ●...
Page 223: Help Tab
The Help tab contains a Vision Help section, and a Test Components section. This tab includes search and index features. You may also review the HP End User License Agreement (EULA), as well as the HP Vision Field Diagnostic application version information on this tab.
Page 224: Saving And Printing Information In Hp Vision Field Diagnostics
Saving and printing information in HP Vision Field Diagnostics You can save the information displayed in the HP Vision Field Diagnostics Survey, History and Errors tabs to a diskette or a USB flash drive. You can not save to the hard drive. The system will automatically create an html file that has the same appearance as the information displayed on the screen.
Page 225 CPU fan. Contact HP for assistance. Verify that the fan assembly is properly attached. If problems persist, there might be a problem with the CPU heatsink. Contact HP for assistance. Red Power LED blinks three CPU not installed (not an Verify that the CPU is present.
Page 226 Plug in the AC power. If the power supply fan spins and the BIST LED lights, the power supply is functional. The problem might be on the system board. Contact HP for assistance. If the power supply fan does not spin or the BIST LED does not light, the problem might be in the power supply.
Page 227 ROM. To download the Softpaq executable, visit http://www.hp.com/go/workstationsupport. The problem might be on the system board. Contact HP for assistance. Red Power LED blinks nine System powers on but does ●...
Page 228: Led Color Definitions
Plug in the AC power. If the power supply fan spins and the BIST LED lights, the power supply is functional. The problem might be on the system board. Contact HP for assistance. If the power supply fan does not spin or the BIST LED does not light, the problem might be in the power supply.
Page 229: Post Error Messages
POST error messages The Power-On Self Text (POST) is a series of diagnostic tests that runs automatically when the workstation is powered on. Audible and visual messages occur before the operating system starts if the POST encounters a problem. POST checks the following items to ensure that the workstation system is functioning properly: ●...
Page 230 Verify that the memory modules are installed properly. If third-party memory has been added, test the memory configuration using HP memory. Verify the memory module type. 201—Memory Error RAM failure. Run the Computer Setup (F10) utility or the Windows operating system utilities.
Page 231 Table 6-10 POST error messages (continued) Screen message Probable cause Recommended action 215—DIMM Configuration Error 216—Memory Size Exceeds The amount of memory installed Verify how much memory the workstation Maximum Supported exceeds that supported by the supports. hardware. Remove the excess memory. 301—Keyboard Error Keyboard failure.
Page 232 Reconnect or replace the front USB mechanism. 920—Fatal error on QPI link X Fatal error detected on QPI link x, Potential system board problem; contact HP Support. where x is 0 or 1. This type of error is identified on the line following.
Page 233 Probable cause Recommended action 925—Fatal error on IOH Fatal miscellaneous error detected on Potential system board problem; contact HP Support. miscellaneous IOH core x, where x is 0 or 1. 926—Fatal error on IOH Vtd Fatal error detected in the Intel Potential system board problem;...
Page 234 Table 6-10 POST error messages (continued) Screen message Probable cause Recommended action ERROR: Mixing processors Mixed type processors detected. Replace the processors with matched processors. with different power requirements. This is not supported. System halted. Invalid electronic serial Incorrect serial number registered in Use the Computer Setup (F10) Utility to reset the serial number the system.
Page 235: Configuring Raid Devices
RAID configuration, see http://www.hp.com/support/ workstation_manuals. Maximum hard drive configurations This section lists the maximum number of hard drives supported on HP workstations for RAID configurations. NOTE: This section applies to internal workstation configurations that do not use add-in cards and JBODs.
Page 236: Configuring Sata Raid Devices
BIOS is only used to support serial-attached optical drives. This section does not apply to configuring SATA RAID in the Linux environment. For Linux SATA RAID, refer to the Software RAID in Linux Workstations section in the HP Workstations for Linux User Guide at http://www.hp.com/support/linux_user_manual.
Page 237: Configuring System Bios
Configuring system BIOS Configure the system BIOS to enable embedded SATA RAID functionality. To enter the system BIOS setup, press F10. Use the arrow keys to highlight the desired language, and then press Enter. Use the arrows to highlight Storage>Storage Options, and then press Enter. Use the up or down arrow key to highlight SATA Emulation.
Page 238: Creating Raid Volumes
Creating RAID volumes To create RAID volumes, use the Intel Matrix Storage Manager option ROM Configuration utility. To enter the Intel Matrix Storage Manager option ROM Configuration utility, press Ctrl+l when prompted If required, see Deleting RAID volumes on page 230 to make enough physical drives available to create the RAID volume.
Page 239: Configuring Sas Raid Devices
This section does not apply to configuring SAS RAID in the Linux environment. For Linux SAS RAID information, including supported configurations, refer to Installing and Configuring SAS Hardware RAID on HP Linux Workstations at http://www.hp.com/support/xw8600_manuals. ● Up to the workstation-specific maximum number of internal SAS hard disk drives ●...
Page 240: Sas Raid 0 Configuration
SAS RAID 0 configuration Use the following procedure to configure an Integrated Striped (IS) volume with the BIOS-based configuration utility. The procedure assumes that the system has the required disk and disk controllers. Start the LSI Corporation Configuration Utility. During BIOS start up, you are prompted to Press Ctrl-C to start LSI Corp.
Page 241: Sas Raid 1 Configuration
SAS RAID 1 configuration Use the following procedure to configure an Integrated Mirroring (IM) volume with the BIOS-based configuration utility. The procedure assumes that the system has the required drives and drive controllers. Start the LSI Corporation Configuration Utility. During BIOS start up, you are prompted to Press Ctrl-C to start LSI Corp.
Page 242: Sas Raid 1E Configuration
SAS RAID 1E configuration Use the following procedure to configure an Integrated Mirroring Extended (IME) volume with the BIOS- based configuration utility. The procedure assumes that the system has the required disk and disk controllers. Start the LSI Corporation Configuration Utility. During BIOS start up, you are prompted to Press Ctrl-C to start LSI Corp.
Page 243 In the View Array screen, use the arrow keys to select Manage Array. Press Enter. In the Manage Array screen, use the arrow keys to select Delete Array. Press Enter. Press to delete the array and exit to the adapter properties screen. ENWW Configuring SAS RAID devices 231 Downloaded from...
Page 244 232 Chapter 7 Configuring RAID devices ENWW Downloaded from www.Manualslib.com manuals search engine...
Page 245: Configuring Password Security And Resetting Cmos
Configuring password security and resetting CMOS This chapter describes how to configure password security and to reset CMOS, and includes these topics: Topics Preparing to configure passwords on page 233 Resetting the password jumper on page 234 Clearing and Resetting the CMOS on page 234 Preparing to configure passwords The Computer Setup (F10) Utility enables you to create setup and power-on passwords.
Page 246: Resetting The Password Jumper
Resetting the password jumper Use the following procedure to disable the power-on or setup password features and clear the power- on and setup passwords. WARNING! To reduce the risk of personal injury from electrical shock and hot surfaces, disconnect the power cord from the wall outlet and let the internal system components to cool before touching. CAUTION: When the workstation is plugged in, the power supply has voltage applied to the , even when the workstation is turned off.
Page 247: Using The Computer Setup (F10) Utility To Reset Cmos
CAUTION: When the workstation is plugged in, the power supply has voltage applied to the , even when the workstation is powered off. Failure to disconnect the power cord can result in damage to the workstation. Static electricity can damage the electronic components of the workstation or optional equipment. Before beginning these procedures, be sure that you are discharged of static electricity by briefly touching a grounded metal object.
Page 248 Select File->Apply Defaults and Exit, and then press to accept. Reset the workstation passwords and configuration information, such as the system date and time. NOTE: This step does not clear the passwords. 236 Chapter 8 Configuring password security and resetting CMOS ENWW Downloaded from www.Manualslib.com...
Page 249 Connector pins Workstation PS/2 keyboard Signal Data Unused Ground +5 VDC Clock Unused Workstation PS/2 mouse Signal Data Unused Ground +5 VDC Clock Unused Workstation Ethernet 10/100–MbSignal 1000–Mb signal (+) Transmit Data TX/RX (-) Transmit Data TX/RX – (+) Receive Data TX/RX Unused TX/RX...
Page 250: 238 Appendix A Connector Pins
Workstation serial Signal Carrier Detect Receive Data Transmit Data Data Terminal Ready Signal Ground Data Set Ready Request to Send Clear to Send Ring Indicator Workstation USB Signal +5 VDC - Data + Data Ground Workstation IEEE-1394a Signal Power TPB- TPB+ TPA- TPA+...
Page 251 Headphone cable (1/8 inch) Signal 1 (Tip) Audio_Left 2 (Ring) Audio_Right 3 (Shield) Ground Audio line-in cable (1/8 inch) Signal 1 (Tip) Audio_In_Left 2 (Ring) Audio_In_Right 3 (Shield) Ground Line-out audio cable (1/8 inch) Signal 1 (Tip) Audio_Out_Left 2 (Ring) Audio_Out_Right 3 (Shield) Ground...
Page 252 SAS drive Segment Backplane Plug and receptacle cable receptacles Primary signal segment SIGNAL GROUND SIGNAL GROUND SIGNAL GROUND Secondary signal segment SIGNAL GROUND SIGNAL GROUND SIGNAL GROUND Power segment precharge GROUND GROUND GROUND precharge GROUND READY LED GROUND precharge 240 Appendix A Connector pins ENWW Downloaded from www.Manualslib.com...
Page 253 Workstation VGA Signal Signal Signal Red Analog Monitor ID Green Analog DDC Serial Data Blue Analog Horizontal Sync Monitor ID +5 VDC Vertical Sync DDC Serial Clock DVI-I cable Signal Signal T.M.D.S DATA 2- HOT PLUG DETECT T.M.D.S DATA 2+ T.M.D.S DATA 0- T.M.D.S DATA 2/4 SHIELD T.M.D.S DATA 0+...
Page 254 Display port Signal Signal ML_Lane 0(p) ML_Lane 3(n) ML_Lane 0(n) ML_Lane 1(p) AUX CH(p) ML_Lane 1(n) ML_Lane 2(p) AUX CH(n) Hot Plug Detect ML_Lane 2(n) DP_PWR Return ML_Lane 3(p) DP_PWR Main power cable, P1 Signal Signal Signal +12 V_D V12_B PS_ON_L V12_S PSU_ID...
Page 255 Memory power cable, P2 Color Signal Color Signal BLK/YEL V12-M0 BLK/YEL V12-M0 BLU/PUR +5V Standby BLK/PUR +5V Standby mem. mem. BLK/YEL V12-M1 BLK/YEL V12-M1 CPU power cable, P3 Signal Color +12V CPU1 BLK/WHT +12V CPU1 BLK/WHT +12V/ BLK/WHT CPU0 +12V/ BLK/WHT CPU0 HDD bay power cable...
Page 256 Graphics aux. power cables, P10, P11 Signal P10 Signal P11 Signal P10 Signal P11 Color 850W 850W 1110W 1110W V12-G V12-G V12-G1 V12-G2 BLK/YEL V12-G V12-G V12-G1 V12-G2 BLK/YEL V12-G V12-G V12-G1 V12-G2 BLK/YEL DASH/I-USB2, P26 Signal USB8 - USB7 - CAUTION: Possible equipment damage.
Page 257 Workstation CPU fans, P70, P71 Signal +12V Tach1 Tach2 Workstation front system fan 1, P93 Signal Ground +12V Tach Workstation front system fan 2, P94 Signal +12V TACH1 PWM1 TACH2 PWM2 Workstation rear system fans, P8 Signal +12V Tach1 PWM1 Tach2 PWM2 ENWW...
Page 258 Workstation FDD Signal Signal Ground FLP_DIR# FLP_LOWDEN# Ground Key (no pin) FLP_STEP# FLP_WDO Ground Key (no pin) FLP_STEP# Unused Ground Ground FLP_WRTEN# FLP_INDEX# Ground Ground FLP_TRACK# FLP_MOTOR# Ground Ground FLP_WP# Unused Ground Ground FLP_RD_D# FLP_SEL_A# Ground Ground FLP_HD_SEL# Unused Ground Ground FLP_DSKCHG 246 Appendix A Connector pins...
Page 259 System board designators This appendix describes the system board designators for this workstation. Designator Silk screen Component MH1-MH7 Mounting holes Crisis recovery header/jumper Clear password header/jumper J9 RJ45/USB Rear stacked RJ-45/dual USB J11 RJ45/USB Rear stacked RJ-45/dual USB J12 1394/USB Single rear 1394a/dual USB J13 1394 Front 1394a header...
Page 260: 248 Appendix B System Board Designators
Designator Silk screen Component FRNT AUD Front panel audio header P29 HDD LED Hard drive LED connector Serial port connector P60-P63 P60-P63 SATA Connectors SATA0-SATA3 P66-P67 P66-P67 SATA Connectors SATA4-SATA5 P70 CPU0 FAN Primary CPU fan header P71 CPU1 FAN Secondary CPU fan header P80-P87 P80-P87...
Page 261: Appendix C Routine Care
Routine Care General cleaning safety precautions ● Never use solvents or flammable solutions to clean the workstation. ● Never immerse any component in water or cleaning solutions; apply any liquids to a clean cloth and then use the cloth on the component. ●...
Page 262: Cleaning The Monitor
● Clean under a key with a swab moistened with isopropyl alcohol and squeezed out. Be careful not to wipe away lubricants necessary for proper key functions. Allow the parts to air dry before reassembly. ● Use tweezers to remove any fibers or dirt in confined areas. Cleaning the monitor ●...
Page 263: Appendix D Locating Hp Resources
Locating HP resources This section provides information on the following HP resources for your workstation: Topics Product information on page 252 ● HP Cool Tools ● Regulatory information ● Accessories ● System board ● Serial number and Certificate of Authenticity labels ●...
Page 264: Product Information
Tools—Learn More. To install or launch the applications, click the appropriate application icon. ● Click the HP Cool Tools icon on the desktop, or ● Open the HP Cool Tools folder by selecting Start > All Programs > HP Cool Tools.
Page 265: Product Support
For a listing of all worldwide technical support phone numbers, visit http://www.hp.com/support/, select your region, and click Contact HP in the upper-left corner. Business Support Center (BSC) For software/driver downloads, warranty information, single-topic documents, user manuals, or service manuals, visit http://www.hp.com/go/bizsupport.
Page 266: Product Documentation
User Guide and the Maintenance and Service Guide. Product notifications Subscriber's Choice is an HP program that allows you to sign up to receive driver and software alerts, proactive change notifications (PCNs), the HP newsletter, customer advisories, and more. Sign up at http://www.hp.com/go/...
Page 267: Product Diagnostics
● User task-specific instructions Diagnostics tools The HP Vision Field Diagnostics utility can be downloaded from the HP Web site. To use this utility, see Self- troubleshooting with HP Vision Field Diagnostics on page 204 Audible beep and LED code...
Page 268: Product Updates
To locate the current workstation BIOS on your Microsoft Windows workstation, select Start>Help and Support>Pick a Task>Use Tools to view...>Tools>My Computer Information>View general system information..Operating system For information on operating systems supported on HP workstations, visit http://www.hp.com/go/wsos. 256 Appendix D Locating HP resources ENWW Downloaded from www.Manualslib.com...
Page 269: Index
Updating 20 Specifications 11 SATA RAID 223 System fans 12 Connector pins Voltages 9 Audio line-in 239 HP Backup and Recovery 28 Product features Audio line-out 239 HP resources Front panel components 3 Locating iii CPU fans 245 Physical characteristics 7...
Page 270: Restoring The Operating System Restore Methods
Ensuring proper ventilation 7 Restore methods 25 Windows Vista 25 Windows XP 25 Software Ordering 25 Support Locating HP resources iii Updating the workstation First boot update 22 Updating drivers 20 Updating the BIOS 24 Windows operating system monitor 193...

HP Z800 Workstation Maintenance And Service Manual

1 Workstation Overview

2 Setting up the Operating System

3 Restoring the Operating System

4 System Management

5 Replacing Components

6 Diagnostics and Troubleshooting

7 Configuring RAID Devices

8 Configuring Password Security and Resetting CMOS

238 Appendix A Connector Pins

248 Appendix B System Board Designators

Quick Links

Troubleshooting

Related Manuals for HP Z800 Workstation

Summary of Contents for HP Z800 Workstation