Page 1 Total Enterprise Access & Mobility (TEAM) Business Smartphone EWP1000 & 2000 Series User’s Guide 6871009P12-B _ , @ _ , @ PQRS WXYZ PQRS WXYZ...
Page 3: Table Of Contents
....3 EWP1000 series battery removal 22 EWP1000 front and left sides ....3 battery charging 23 EWP1000 back and right sides .
Page 4 make a phone call ......37 channels 49 answer a call......38 DTMF 49 make a PTT call (Push-to-Talk) .
Page 5 e-mail & messages ..... . . 60 play a video clip 78 receive & read messages ....60 video playback options 78 message attachments 60 other features .
Page 6 calculator....... . . 89 internet security ......90 smartphone information .
Page 7: About This Guide
about this guide This guide introduces you to the operation and features of your new smartphone. It is divided into ten main sections: • Section 1: “essentials” • Section 6: “e-mail & messages” • Section 2: “basics” • Section 7: “connections” •...
Page 8: General Description
The Enterprise WiFi smartphone is available in two models, the durable (EWP2000 series) and the office model (EWP1000 series). Both models have identical functional and operation features and differ by ruggedness and design. The smartphone is designed to work only within the wireless network coverage of your enterprise environment.
Page 9: Basic Smartphone Features
basic smartphone features EWP1000 front and left sides 1 Speaker/Voice recognition key 2 Volume up/down 3 PTT button 4 Programmable key 5 Rapid Travel Charger jack/USB cable port 6 Keypad illumination Sensor 7 Navigation key 8 Select key 9 Left soft key 10 Home key 11 Call/Answer key 12 Lower microphone...
Page 10: Ewp1000 Back And Right Sides
23 Headset Jack (supports PTT) Note: To avoid damaging your smartphone, carry it in an approved holster or case rather than a pocket, purse, or bag. See “approved accessories” for approved list of compatible “Motorola Original” accessories. basic smartphone features...
Page 11: Ewp2000 Front And Left Sides
EWP2000 front and left sides 1 Speaker/Voice recognition key 2 Volume up/down 3 PTT button 4 Programmable key 5 Rapid Travel Charger jack/USB cable port 6 Desktop charger contact 7 Earpiece/Upper microphone 8 Navigation key 9 Select key 10 Left soft key 11 Home key 12 Call/Answer key 13 Speakerphone/Lower...
Page 12: Ewp2000 Back And Right Sides
21 Headset Jack (supports PTT) 22 Desktop charger contact Note: To avoid damaging your smartphone, carry it in an approved holster or case rather than a pocket, purse, or bag. See “approved accessories” for approved list of compatible “Motorola Original” accessories. basic smartphone features...
Page 13: Main Screens
main screens Home Screen Programs Screen . Press and hold the . Use the Navigation Power/End key key ( ) to explore turn on your Home screen, your Recent Programs smartphone. recently used programs 1 Calendar 9:00 AM Full Service 8/30/2008 and the incoming calls No tasks...
Page 14: The Programs Screen
the programs screen Settings DSA _GUI • Phone File Manager • Sounds From the home screen, press Start (the Getting Started • Profiles left soft key) to view your recently used • Text Input Settings Java Apps programs. To see all programs, press All •...
Page 15: Service Information
Warranty information and are believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or For the complete Symbol hardware product specifications without notice or obligation.
Page 16: Specifications
Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent...
Page 17: Approved Accessories
• SPN5270C Rapid Travel Charger (Taiwan) talk. • SKN6253A Rapid Travel Charger (China, USB data cable included Get Motorola approved accessories for your • SPN5197C Rapid Travel Charger (Argentina) smartphone. • SPN5200C Rapid Travel Charger (Mexico) • SPN5522A Rapid Travel Charger (Brazil)
Page 18 • NNTN5774C Stereo + PTT • NNTN5330B Ear bud + PTT Personalization • SYN2682A EWP1000 Series Carry Case with Clip • SYN2685A EWP2000 Series Carry Case with Clip • SYN2679A Universal Pouch To order accessories outside of your organization, log on to our Web site at: or contact a www.motorola.com/store/ide...
Page 19: Safety And General Information
Be careful when handling a charged battery, 032376o smartphone in a fire. particularly when placing it inside a pocket, purse, or other container with metal objects. Use only Motorola Original Your battery or smartphone may require batteries and chargers (see“approved accessories”). 032375o recycling in accordance with local laws.
Page 20: Choking Hazards
Before using this smartphone, read the product 032374o Seizures/Blackouts safety and RF exposure leaflet, Motorola publication Number 6802983C16 included with this Some people may be susceptible to epileptic seizures or blackouts smartphone. The leaflet contains important...
Page 21: Grant Of Equipment Authorization
BEFORE USING THIS smartphone, READ the product FCC Grant of Equipment Authorization Regulatory Guide LEAFLET, Motorola publication Number Model FCC ID 6802985C71 included with this smartphone. EWP1000 AZ489FT7031 Country Approvals EWP2000 AZ489FT7032 Regulatory markings are applied to the device signifying the...
Page 22 Changes or modifications made in the smartphone, not 032374o interference to radio or television reception, which can be expressly approved by Motorola, will void the user's determined by turning the equipment off and on, the user is authority to operate the equipment.
Page 23 • Italy requires a user license for outside usage Statement of Compliance Motorola, Inc., hereby, declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A Declaration of Conformity may be obtained www.motorola.com/enterprisemobility/doc...
Page 24: Use And Care
use and care use and care To care for your smartphone, please keep it away from the following: liquids of any kind dust and dirt Do not expose your smartphone to water, rain, Do not expose your smartphone to dust, dirt, extreme humidity, sweat, or other moisture.
Page 25: Caring For The Environment By Recycling
Contact your organization or local recycling center for proper battery disposal. For EU Customers: All products at the end of their life must be returned to Motorola for recycling. For information on how to return product, please go to: www.motorola.com/recycling/weee.
Page 26: Disposal Of Your Smartphone And Accessories
Please contact your regional authorities for more details. When no suitable scheme exists, you may return unwanted smartphones and electrical accessories to any Motorola Approved Service Centre in your region. disposal of your smartphone and accessories...
Page 27: Essentials
essentials battery battery installation 1 Press the battery door release. ID Label 2 Slide and remove the battery door. Note: Use this opportunity to place the ID label of your smartphone inside the window of the battery door (see “owner information” on page 85). Battery removal strip (EWP2000 series only) 3 Insert the battery into the battery compartment and...
Page 28: Ewp2000 Series Battery Removal
EWP2000 series battery removal EWP1000 series battery removal 1 With the smartphone powered off, press the battery 1 With the smartphone powered off, press the battery door release. door release. 2 Slide and 2 Slide and remove remove the the battery door.
Page 29: Battery Charging
Important: When using a USB cable to charge or work few times. with the smartphone, make sure using Motorola You can also charge your battery with a USB approved mini USB cable.
Page 30: Battery Life Conservation
2 Press: Start > All Programs > Settings > • Always use Motorola Original Power Management > Backlight time out on batteries and chargers. The warranty does not battery or Smart Backlight and set the time out.
Page 31 • Store your battery uncharged in a cool, dark, dry place. • Never expose batteries to temperatures below -10°C (14°F) or above 60°C (140°F). • It is normal for batteries to gradually wear down and require longer charging times. When you notice a change in your battery life, it is probably time to purchase a new battery.
Page 32: Storage Card
Caution: Do not bend or scratch your memory card. storage card Keep it away from static electricity, water, and dirt. Your smartphone allows you to use an optional microSD storage card to expand the available memory space. This secure digital card stores your mail attachments, images, music, text messages, etc.
Page 33: Basics
basics turn handset on & off username and passwords 1 To turn on your smartphone, When turning on your smartphone for the first perform the following: Press time, you may need to set your username and and release O. Allow few password to access the network.
Page 34 Note: Your home screen can look different than this one. and profiles. You can also quickly switch to recently used programs. Tip: To change the smartphone’s profile, press and hold X to open the Quick List menu, then scroll to select a Status profile (such as Silent, Vibrate, Outdoor, or Automatic).
Page 35: To Find A Menu Feature
to find a menu feature To navigate to a menu feature on you smartphone, look for the “Find it” instruction in the guide. The following example instruct you how to look for a received call: Find it: Press: Start > Call History > (received call) Note: Pressing Start displays the eight recently used programs.
Page 36: Status Indicators
status indicators PTT Speakerphone on Ring profile set to silent. The status indicators row appear at the top of the home screen.. < Ring profile set to vibrate. New Voicemail. New unread email or text message(s). Battery charge level. Status indicators Recent Programs Recharge the battery when the phone 1 Calendar...
Page 37: Text Entry
text entry Entry modes indicator display switching of the letters, You can enter text into your smartphone using word completion, numbers, capitalization, etc. (see“Letter, word completion and numeric” on page 32) the traditional method of pressing a key several times for each character. You can also press a key once for each letter while words likely to be the one you want are chosen from a database.
Page 38 Enter space - Swiftly press #. Letter, word completion and numeric Letters is the default mode. Repeatedly, press Delete text - Press . Hold to keep and hold * for 2 seconds and release to deleting. switch between Letters Á, word completion Start a new line - Press the Select key s.
Page 39 > Text Input Settings and uncheck Word Completion. Change language To change the language, hold select Setup and use S to select Language Dictionary, or select Clear Contents to clear the memory of the words you have used. basics...
Page 40: Volume Control
Want to change sound? Press: Start > Settings volume control > Sounds. Highlight the desired item and select When you are using a program that plays the sound you want to associate with that item. sound, press the Volume up/down keys to You can eliminate the ringer volume instantly when adjust the volume level an incoming call comes in-just press the Volume...
Page 41: Lock & Unlock Smartphone
lock & unlock smartphone You can also activate Speaker/Voice the speakerphone recognition key You can manually lock your smartphone to during a call by prevent accidental keypresses. briefly pressing the Speaker/Voice To lock your smartphone, press and hold recognition key to X until the Quick List opens.
Page 42 (4-digit number) or strong alphanumeric. Note: A hard-to-guess password consists of at least 7 characters, including uppercase and lowercase letters, numerals, and punctuation. 3 Enter and confirm your password. 4 Press Done. To unlock the smartphone, press Unlock. When you see the unlock prompt, enter your password and press Done.
Page 43: Calling
calling make a phone call see “contacts” on page 81). 3 Press to call. To place a phone call from To place a phone call from company directory: the home screen, enter a phone number and press N. 1 From the Home screen, press the right soft key to open Contacts.
Page 44: Answer A Call
call on hold and press the left soft key that answer a call displays Resume. When your smartphone rings and/or vibrates, to answer. To “hang up,” press O. make a PTT call press (Push-to-Talk) • When you are busy when a call comes in, select With PTT call, you use your smartphone as a Ignore to send the call directly to voicemail.
Page 45: Receive A Ptt Call
2 Press and hold the PTT button on the left side of 5 Release the PTT button to listen. your smartphone. Note: Your PTT call automatically ends if not 3 Begin talking after your smartphone emits a responded to within six seconds. chirping sound.
Page 46: Send A Ptt Call Request
reach is on a call or has the smartphone turned off. If the When you send a request, the recipient’s person is on a call, a request PTT call indication shows smartphone rings, or vibrates and displays on his screen. your name or number.
Page 47: Receive A Ptt Group Call
Note: When you initiate a PTT group call to anther PTT 5 Release the PTT button to listen. group, that group becomes your active PTT group. Note: the name or number of the person that is To call PTT group from the home screen: currently talking is displayed on the screen.
Page 48: Store A Phone Number
5 Press and hold the PTT button. store a phone number 6 Begin talking after your smartphone emits a You can store a number for future calls by chirping sound. saving it to Contacts. 7 Release the PTT button to listen. Find it: From the Home screen, press: Contacts.
Page 49 remaining digits (shows as a w). Insert Wait does not work for contacts stored on your smartphone. Tip: When you get a call or a text message from someone who is not in your list of contacts, you can create a contact from the Home screen by pressing: Start >...
Page 50: Conference Call
1 To answer the second call, scroll to the second call conference call displayed on the screen and press N. The first call switches to hold. Conference calling enables you talk with up to six people at the same time. 2 Scroll between the desired calls and press the left soft key Join to switch between the calls.
Page 51: Customize
customize Note: The Automatic profile is the same as Normal, profiles except that it automatically switches to Vibrate due to an event stored in your Calendar. Each profile uses a different set of sounds, ring styles, earpiece volume settings, or To choose your profile: vibrations for incoming calls and other events.
Page 52: Download A Sound File
2 Press Done to save the sound setting. 1 Highlight the sound file you want to copy to the Sound location Note: Here are the sounds you can 2 Press: Menu > File > Copy to and select change: Application Data > Sounds. Ring tone, Reminders, New e-mail, New text message, New voice message, New instant Note: If the sound file is not located in the My...
Page 53: Time & Date
time & date You can specify the time and date style by changing the regional settings. Press: Start > Settings > Regional Settings. Your system administrator usually sets the time and date on your smartphone. To change phone it manually: Find it: Press: Start >...
Page 54: Auto Answer
auto answer call options Find it: Press: Start > Settings > Phone > Auto Find it: Press: Start > Settings > Phone > Call answer. options. Auto-answer allows your incoming calls to be Any key answer: Answer an incoming call by answered automatically without a press of a pressing any dial key on the smartphone key.
Page 55: Channels
logged as an incoming call when your call is Normally the duration of DTMF tones should not answered. be set to Long. Some networks and applications use Short tones. channels fixed dialing Find it: Press: Start > Settings > Phone > Channels.
Page 56: Change Background Image
Find it: Press: Start > Settings > Display change background image Want to copy an image from your PC to your options smartphone to use as a background image? Home screen layout Select a layout for the Note: Your PC must have home screen.
Page 57: Backlight
1 Press: Start > File Manager Find it: Press: Start > Settings > My Documents. > Power Management. 2 Highlight the picture file you want to copy to the My • Main battery: the remaining battery powers Pictures location, press: Menu > File > Copy to shown as bar.
Page 58: Answer Options
You can completely remove a program from applications are available on the Internet. For your smartphone. more information, see the downloads catalog on the Motorola Support Web site at: Find it: Press: Start > Settings > Remove , or see your system www.hellomoto.com Programs.
Page 59: Managing Calls
managing calls • To see call details (like time and date), press the To make and answer calls, see page 37. center key s. turn off ringer • To see Menu Options, select Menu from the Call History view. This menu include the You can use the up/down volume keys to turn following options: off the ringer before answering the call.
Page 60 options options E-mail Filter Send an e-mail Filter by: Missed calls, message to this Incoming calls, contact (if you already Outgoing calls. have the contact’s For example, When e-mail address). you filter the list for all Delete Delete this call from Missed Calls, it will the Call History.
Page 61: Redial
redial caller ID 1 From the home screen, press to see a list of Calling line identification (caller ID) shows the recent calls. name or phone number of the caller for an incoming call on your home screen. 2 Highlight the entry you want to call, then press or press the PTT button for a PTT call.
Page 62: Access Speed Dial Entries
3 When few numbers are listed for the same contact, access speed dial entries select the phone number for which to create the To access speed dial entries, press and hold speed dial. the single-digit speed dial number for one 4 Press: Menu >...
Page 63: Delete A Shortcut
2 Scroll to the icon of the application you want a To check voicemail messages: Press and shortcut for and press: Menu > Add Speed Dial. hold 1. 3 In the Keypad Assignment, select the shortcut Note: You can not store a pause (p) or wait (w) number.
Page 64: In-Call Notifications
4 To complete the transfer after speaking to the During an active call, a new notification contact, press: Transfer. appears as follows: 5 Press Done. • A pop-up notification is displayed on the screen. • A notification tune is played in-call notifications In-call notifications may include: When you receive a message during a phone...
Page 65 During an active call, you receive a PTT notification: 1 Scroll to the incoming notification 2 Press the center key s. 3 Press the PTT button to answer (the active call is placed on hold). 4 Press Resume to resume the call on hold. managing calls...
Page 66: E-Mail & Messages
e-mail & messages To set up e-mail on your smartphone refer To read a message: Press the navigation key S to scroll to the message to your system administrator at your and press the center key s to open it. organization.
Page 67: Message Options
message options document opens, you can move around the page using the navigation key S. To delete, save, reply, or forward the • Excel spreadsheets: Select cells and enter messages, use these quick steps from the numbers or text. Press Menu for the following Inbox with a message selected or when options: save, cut, copy, paste, find, delete, etc.
Page 68: Send A Message
4 Press Send. send a message Tip: In an e-mail message, you can insert a You can send two types of messages: text picture, voice note or file in the message. On the messages or email messages. message area, press: Menu > Insert > Picture or Find it: Press: Start >...
Page 69 4 Scroll through the list of entries that appears. When e-mail without having to store the information you locate your contact, press to make a call. directly to your smartphone. Note: GAL information is an option enabled by your Note: Although the entire GAL cannot be stored on organization.
Page 70: Messaging Quick Reference
messaging quick reference features create and send e-mail Note: Some features might not work if you set up your e-mail account manually (without the e-mail setup Press: Start > Messaging > Menu wizard). (e-mail account), and press New To add a picture, voice note, or file to an features e-mail message, open the message area send text message...
Page 71 features features create and add an e-mail signature view attachment Press: Start > Messaging While viewing the message, use the > (e-mail account), and press Menu > Tools center key s to select the attachment. > Options > Signatures Note: You can view attachments only for file types that are supported by the smartphone.
Page 72 features features download message objects download complete e-mail messages Press: Start > Messaging When an e-mail message includes an attachment, open the message and the > (e-mail account). Scroll to the message and press: Menu > Download Message. name of the attachment will appear highlighted.
Page 73 features features mark a folder for synchronization view status of sent e-mail Press: Start > Messaging > (e-mail account) When you synchronize your e-mail account Menu > Folders > Outbox. with your PC, the same Inbox folders that are in Outlook on your PC are created on Messages in the Outbox have not been your smartphone.
Page 74 features features manually send and receive e-mail empty deleted items folder Press: Start > Messaging Press: Start > Messaging > (e-mail account), and press: Menu > (e-mail account), press: Menu > Folders, > Send/Receive. scroll to Deleted items and press: Menu >...
Page 75: Connections
connections PTT & stereo headsets Bluetooth™ headset Use your Audio/PTT Your smartphone supports Bluetooth wireless jack to plug in an pairing (also called linking or bonding). You optional hands-free can pair your smartphone with a PTT headset. For Bluetooth headset to perform hands-free calls purchasing and playing audio.
Page 76: Pair With A Headset Or Handsfree Device
Place the headset in pairing mode (Refer to home screen. the Bluetooth Pairing Instructions included with the headset.). When using Motorola Note: To extend battery life, use the previous procedure headset, press and hold the Call button of the to turn off Bluetooth when not in use. Your smartphone headset for 5 seconds.
Page 77: Send Objects To Another Device
4 Select the name of the device to send the file. After you have successfully paired your phone and headset, you do not need to repeat these 5 To cancel sending an item, press: Menu steps. To pair the headset again, verify that >...
Page 78: Synchronize
synchronize features drop pairing with device You can synchronize the information on your Press: Start > Bluetooth smartphone in two ways, over the air (OTA) or > Bluetooth Manager > Hands-free using a cable and your computer. > device name > Disconnect sync over the air send object to device Once you enter your organization,...
Page 79: Sync With A Computer
network, you will receive a notification. For more running Windows Vista) or install information, select View Status. Synchronization will Microsoft ActiveSync (on a PC running resume when there is network coverage. Windows XP™ or earlier). Note: Synchronization software is installed on your sync with a computer smartphone.
Page 80: Sync With A Cable Connection
3 Follow the instructions on the screen to complete 1 Turn on the smartphone. the wizard. 2 Connect your smartphone to your PC using a USB The wizard prompts you for the Exchange Server’s cable. name, your user name, your password, and the domain name.
Page 81 2 On your smartphone, verify that Bluetooth wireless on your PC, you can connect it to your is turned on. Press: Start > Settings smartphone and sync with a > Connections > Wireless Manager. Bluetooth connection. 3 Check the Enable Bluetooth box. Ensure that the smartphone and PC are within close range (within 30 feet).
Page 82: Entertainment
entertainment Note: Not all Web file formats are supported. web browser • To go to a new web page, Enter the address in Note: Web access is an option enabled by your the address bar and press the center key s. organization.
Page 83: View Stored Pictures And Video
> Folders, and then select the folder that contains the view stored pictures and video stored videos. To view stored pictures in your smartphone, Note: General and Slideshow options are also perform the following: available for video, however these settings are specific 1 Press: Start >...
Page 84: Play A Video Clip
play a video clip appears. You can choose to answer the call or ignore it. To continue watching the movie, Find it: Press: Start > Pictures & Videos > video clip select the Play button. > Play The video clip plays in the Windows Media video playback options Player.
Page 85 option Library Determines if the player starts on the Library view. Skins Determine Windows® Media Player skin theme. Buttons Set playback button mapping. entertainment...
Page 86: Other Features
other features TTY calls features quick access key Set up your phone for use with an optional TTY device: features Connect TTY device to the phone’s programmable key Headset Jack and press Start > Settings > Phone Accessibility > TTY Briefly press the programmable Note: A teletypewriter (TTY) is a...
Page 87: Voice Dial
features features voice dial call a phone number in a message To voice dial, press Speaker/Voice and hold the recognition key E-mail or text messages can contain phone Speaker/Voice numbers that have an underline, like a Web recognition key a site hyperlink.
Page 88: Edit Contact
features features edit contact set picture ID for contact Press: Start > Contacts, scroll to a contact, Assign a photo or picture to appear when then press: Menu > Edit you receive a call from an entry: Press: Start > Contacts, scroll to a contact, set ringer ID for a contact and press: Menu >...
Page 89: Send Contact To Another Device
personalizing features send contact to another device features Use a Bluetooth™ connection to send a language contact to another smartphone, computer, or device: Set menu language: Press: Start > Contacts, scroll to a contact, Press: Start > Settings > Regional Settings and press: Menu >...
Page 90: Accessibility
features features accessibility ring volume Press: Start > Settings > Profiles You can set system font size, multipress time-out, confirmation time-out, and PTT Highlight the desired profile and press: Call Requests: Menu > Edit Press: Start > Settings > Accessibility and Under Ring Volume, press: the select an option.
Page 91: Owner Information
features features sounds owner information To change the default sounds for ring tone, It is recommended to enter and check your reminders, new messages, alarm clock, or owner information. It lets someone return keypad controls: the smartphone to you if you lose it: Press: Start >...
Page 92: Call Times
The amount of network connection time you features track on your resettable timer may not equal master clear the amount of time for which you are billed by Master clear erases all information you your service provider. For billing information, have entered (including contacts and contact your service provider.
Page 93: Network Connections
network connections calendar features features create proxy, Virtual Private Network add new calendar event (VPN), or dial-up network Press: Start > Calendar, and press: Menu > New Appointment A Virtual Private Network allows you to connect securely to your enterprise through Note: To schedule an all-day event, select the IPsec.
Page 94 features features view calendar event calendar event reminder Press: Start > Calendar to open the The default reminder time for tasks and calendar for today. calendar items is 15 minutes. To change this default perform the following: • To see days before or after today, press the navigation key S left or right.
Page 95: Calculator
features features send calendar event to another device respond to a meeting request Use a Bluetooth™ connection to send a You can receive and respond to meeting calendar event to another smartphone, requests on your smartphone in a similar computer, or device: manner as you do in Outlook on your PC.
Page 96: Internet Security
internet security features manage certificates Enable or disable Internet access certificates stored on your smartphone: Press: Start > Settings > Security > Certificates Certificates are used to verify the identity and security of Web sites when you download files or share information. smartphone information features software version...
Page 97: Smartphone Administration Data
smartphone administration data features To configure the your smartphone to work features with the wireless system of your phone information organization: Your system administrator might ask you to Press: Start > Settings > Connections > access administration data on your phone Domain Enroll.
Page 98: Fun & Games
fun & games features play games on your smartphone features Press: Start > Games access pictures start Web browser Press: Start > Pictures & Videos Press: Start > Internet Explorer access sounds For more information about Internet Manage ring tones and music that you have Explorer Mobile, see page 85.
Page 99: Troubleshooting
troubleshooting Review the following problems and descriptions to assist in troubleshooting your smartphone. Problem Solution • This sign shows when the smartphone turns on. Wait for 1 to 2 minutes, until The bars next to the smartphone connects to the network and “Full Service” shows on the not show screen.
Page 100 • Make sure to press after entering the phone number The smartphone does not dial. • Verify that the antenna indicator appears at the top of your home screen. The indicator shows that your smartphone is within the coverage area of your wireless network •...
Page 101 Not enough memory to To view the remaining space in the smartphone memory. perform operation. The Press: Start > System tools > Memory Manager. Press: Menu > Clear smartphone requires to Temporary files to free some memory. You can also clear all your delete memory.
Page 102: Service & Repair
service & repair Tip: Software updates are continuously downloaded during your daily work by your system administration. These updates are designed to make your smartphone performance and security better and update your smartphone with new software patches. However, if you encounter a problem, contact your system administration to make sure you have the latest available software updates.
Page 103 Because each system which may use Motorola, at its option, will at no charge either repair the Product the Product is unique, MOTOROLA disclaims liability for range,...
Page 104 MOTOROLA’s option, is the Warranty service will be provided by Motorola through one of its exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL authorized warranty service locations.
Page 105 B. that MOTOROLA will have sole control of the defense of such suit and all negotiations for its settlement or compromise; and the damage or defect is caused by charging or using the battery in equipment or service other than the Product for which it is C.
Page 106 No other use including, without limitation, alteration, modification, reproduction, distribution, or reverse engineering of such MOTOROLA software or exercise of rights in such MOTOROLA software is permitted. No license is granted by implication, estoppel or otherwise under MOTOROLA patent rights or copyrights.
Page 107: Microsoft End User License Agreement
THE DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS CONSENT). 1.3. Back-up Copy. If Motorola has not included a back-up copy of the DEVICE Software with the DEVICE, you may make a single 1. GRANT OF SOFTWARE LICENSE. This EULA grants you the back-up copy of the DEVICE Software.
Page 108 DEVICE, and (ii) the EULA for Microsoft Outlook® 7. Software Transfer. You may not permanently transfer any of your 2002 is between Motorola and the end user - not between the PC rights under this EULA with regard to the DEVICE Software or manufacturer and end user.
Page 109 11. Internet Gaming/Update Features. If the SOFTWARE provides, third party site by Motorola, Licensor, or their affiliates or and you choose to utilize, the Internet gaming or update features subsidiaries.
Page 110 SOFTWARE ("Supplemental Components"). means, and labeled "For Upgrade Purposes Only" or "For Recovery 14.1. If Motorola, or its subsidiaries or affiliates, provides or Purposes Only", you may (i) install and use one copy of such makes available to you Supplemental Components and no other...
Page 111 Licensor, its parent corporation, or their affiliates or subsidiaries. 19. NO LIABILITY FOR CERTAIN DAMAGES. EXCEPT AS PROHIBITED BY LAW, MOTOROLA, LICENSOR, AND THEIR AFFILIATES AND SUBSIDIARIES, SHALL HAVE NO LIABILITY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SOFTWARE.
Page 112 service & repair...
Page 113: Product Features
specifications Product Features Physical Characteristics Size: EWP1000: 120mm (L) x 52mm (W) x 17.2mm (D) EWP1100: 120mm (L) x 52mm (W) x 19.5mm (D) EWP2000: 120.5mm (L) x 54mm (W) x 18.7mm (D) EWP2100: 120.5mm (L) x 54mm (W) x 20.6mm (D) Weight: EWP1000: 145gr EWP1100: 155gr...
Page 114 Main Battery Rechargeable Lithium Ion. Standard Battery: 1480 mAh Ext. Cap. Battery: 1780 mAh Expansion Slot User accessible micro SD SDIO slot. Notification Vibrator Keypad Alpha Numeric Audio High Audio Speaker, receiver, microphone, 2.5mm stereo headset jack w/PTT. specifications...
Page 115 Environmental Operational temperature: 14°F to 122°F (-10°C to +50°C) Storage temperature: -40°F to 185°F (-40°C to +85°C) Charging temperature: 32°F to 104°F (0°C to +40°C) Performance CPU: TI OMAP 325 MHz processor Operating System: Microsoft® Windows Mobile 6.1 Memory: 128MB SDRAM/256MB Flash Interfaces Connectors: USB 2.0, Headset Audio Jack...
Page 116: Voice Features
Max Data Rate: Bluetooth - 3 Mbps, 11a/b/g - 54 Mbps Antenna Type: Two Omni-directional antennas, Bluetooth and Wi-Fi WLAN Radio: Tri-mode IEEE® 802.11a/b/g Data Rates 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, and 54 Mbps USA and Canada: Channels 1-11 (2412-2462 MHz), EU: Channels 1-13 (2412-2472MHz).
Page 117 index backlight 51 make 37 battery 21, 23 call timers 86 access 92 extending battery life 24 caller ID 55, 82 accessibility 84 battery life, extending 51, 70 cancel message 62 accessories 86 Bluetooth connection 83, 89 car kit 86 ActiveSync 73 Bluetooth wireless 69 certificate management 90...
Page 118 download message objects 66 home screen 27, 49 media player 85 hyperlink menu icons 28 phone number 81 menu indicator 28 menu shortcuts 56 e-mail 60, 64, 65 message 64, 65 attachment 65 message indicator 30 signature 65 ID label window 21 message reminders 85 Incoming Call message 55 messages 60, 64...
Page 119 program 29 recent calls 53 sounds 85, 92 open program 29 redial 55 speakerphone 86 over the air (OTA) 72 reminders 85 speed dial 55 owner information 85, 86 remove program 52 Start menu 29 reply 65 store your number 43 return a call 55 sync (cable) 74 ring style, setting 45...
Page 120 unlock your phone number 43 phone 35 unlock code 35 video 92 video clips 92 voicemail 57 voicemail message indicator 57 volume 34, 84 wallpaper 49 warranty 97 web 92 phone number 81 web browser 92 disconnet 92 web page 92 index...
Page 122: General Information
MOTOROLA and the Stylized M Logo are appropriate link under Support for Business. registered in the US Patent & Trademark Office. All When contacting Enterprise Mobility support,...

This manual is also suitable for:

Ewp2000 series

Motorola EWP1000 Series User Manual

Specifications

Basics

Calling

Customize

Managing Calls

Caller ID

E-Mail & Messages

Connections

Entertainment

Other Features

Troubleshooting

Service & Repair

Quick Links

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Summary of Contents for Motorola EWP1000 Series

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Table of Contents