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Lenovo ThinkPad SL410 Service And Troubleshooting Manual

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ThinkPad SL410, L410, SL510, and
L510
Service and Troubleshooting Guide

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Summary of Contents for Lenovo ThinkPad SL410

  • Page 1 ThinkPad SL410, L410, SL510, and L510 Service and Troubleshooting Guide...
  • Page 2 First Edition (July 2009) © Copyright Lenovo 2009. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.

  • Page 3: Table Of Contents

    Contents Chapter 1. Finding information Appendix C. Notices. . 17 Lenovo ThinkVantage Toolbox (Lenovo System Notices. . 17 Toolbox). Export classification notice . . 18 Electronic emissions notices . . 18 Federal Communications Commission Chapter 2. Solving computer problems (FCC) Declaration of Conformity .
  • Page 4 ThinkPad SL410, L410, SL510, and L510 Service and Troubleshooting Guide...

  • Page 5: Chapter 1. Finding Information

    For Windows Vista and Windows XP: 1. Click Start. 2. Move the pointer to All Programs, to Lenovo Services, and then to Lenovo System Toolbox. If the Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) is not installed on your computer, go to http://www.lenovo.com/think/support, click Downloads and drivers, and follow the instructions on the screen.
  • Page 6 ThinkPad SL410, L410, SL510, and L510 Service and Troubleshooting Guide...

  • Page 7: Chapter 2. Solving Computer Problems

    For Windows Vista and Windows XP: 1. Click Start. 2. Move the pointer to All Programs, to Lenovo Services, and then to Lenovo System Toolbox. For more information about this program, see the Help for the program. Running any tests may take up to several minutes or longer. Make sure you have time to run the entire test;...

  • Page 8: Diagnosing Problems Using Pc-Doctor From The Rescue And Recovery Workspace

    2. When the ThinkPad logo comes up, immediately press the ThinkVantage button. The Rescue and Recovery workspace opens. 3. Click Diagnose hardware. For more information about PC-Doctor, see the Help for the program. ThinkPad SL410, L410, SL510, and L510 Service and Troubleshooting Guide...

  • Page 9: Chapter 3. Getting Help And Service

    If you need help, service, technical assistance, or just want more information about ThinkPad Notebooks, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about ThinkPad Notebooks, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.
  • Page 10 Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service. v Engineering change management - Occasionally, there might be changes that are required after a product has been sold.

  • Page 11: Getting Help Around The World

    Support Web site at http://www.lenovo.com/support/phone. If the number for your country or region is not listed, contact your Lenovo reseller or Lenovo marketing representative. Getting help around the world If you travel with your computer or relocate it to a country where your...
  • Page 12 Colombia 1-800-912-3021 (Spanish) Costa Rica 0-800-011-1029 (Spanish) Croatia 0800-0426 Cyprus +357-22-841100 Czech Republic +420-2-7213-1316 Denmark 7010-5150 (Warranty service and support) (Danish) Dominican Republic 1-866-434-2080 (Spanish) Ecuador 1-800-426911 (Spanish) Egypt +202-35362525 ThinkPad SL410, L410, SL510, and L510 Service and Troubleshooting Guide...
  • Page 13 Country or Region Telephone Number El Salvador 800-6264 (Spanish) Estonia +372 66 00 800 +372 6776793 Finland +358-800-1-4260 (Warranty service and support) (Finnish) France Hardware 0810-631-213 (Warranty service and support) Software 0810-631-020 (Warranty service and support) (French) Germany 0180 5 - 00 46 18 (German) Greece +30-210-680-1700 Guatemala...
  • Page 14 Moscow: +7 (495) 258 6300 Toll free: 8 800 200 6300 (Russian) Singapore 800 6011 343 (Local number only) +603 8315 6856 (DID) (English) Slovakia +421-2-4954-5555 Slovenia +386-1-200-50-60 (Slovenian) Spain 91-714-7983 0901-100-000 (Spanish) ThinkPad SL410, L410, SL510, and L510 Service and Troubleshooting Guide...
  • Page 15 Country or Region Telephone Number Sri Lanka +9411 2493547 +9411 2493548 (English) Sweden 077-117-1040 (Warranty service and support) (Swedish) Switzerland 0800-55-54-54 (Warranty service and support) (German, French, and Italian) Taiwan 886-2-8723-9799 0800-000-700 (Mandarin) Thailand 1-800-060-066 (Local number only) 66 2273 4088 +603 8315 6857 (DID) (Thai and English) Trinidad...
  • Page 16 ThinkPad SL410, L410, SL510, and L510 Service and Troubleshooting Guide...

  • Page 17: Appendix A. Warranty Information

    An optional service offering may be available for purchase from Lenovo to have Lenovo install Self-service CRUs for you. You may find a list of CRUs and their designation in the publication that ships with your product or at http://www.lenovo.com/CRUs.
  • Page 18 Lenovo. Transportation charges, both ways, are paid by Lenovo. Failure to use the carton in which the replacement product was received may result in your responsibility for damage to the failed product during shipment.

  • Page 19: Appendix B. Customer Replaceable Units (Crus)

    Once the access panel is removed, the CRU is visible. Both types of CRU are listed in the table on the following page. Online Access Help and Lenovo Internet Support site, http:// www.lenovo.com/CRUs, provide instructions for replacing self-service and optional-service CRUs.
  • Page 20 ® TrackPoint Battery Optical drive SIM card Optional-service CRUs Hard disk drive Memory Palm rest PCI Express Mini Card for wireless LAN/WiMAX PCI Express Mini Card for wireless WAN ThinkPad SL410, L410, SL510, and L510 Service and Troubleshooting Guide...

  • Page 21: Appendix C. Notices

    Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 22: Export Classification Notice

    The result obtained in other operating environments may vary. Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites.

  • Page 23: Industry Canada Class B Emission Compliance Statement

    Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the...

  • Page 24: Eu-Emc Directive (2004/108/Ec) En 55022 Class B Statement Of Compliance

    Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. ThinkPad SL410, L410, SL510, and L510 Service and Troubleshooting Guide...

  • Page 25: Eu Weee Statements

    Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation. Lenovo computers of the following machine types, if the ENERGY STAR mark is affixed, have been designed and tested to conform to the ENERGY STAR program requirements for computers.
  • Page 26 For more information about ENERGY STAR, visit the following Web site: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, Lenovo has preset the following power-management features to take effect when your computer has...

  • Page 27: Notice For Regulatory Information

    7. Clear the Allow this device to bring the computer out of standby check box. 8. Click OK. Notice for Regulatory information The latest Regulatory Notice has been uploaded on the Web site. To refer to it, go to http://www.lenovo.com/think/support, click Troubleshooting, and then click User’s guides and manuals. Appendix C. Notices...
  • Page 28 ThinkPad SL410, L410, SL510, and L510 Service and Troubleshooting Guide...

  • Page 29: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: ® Lenovo ® Rescue and Recovery ® ThinkPad ® ThinkVantage ® TrackPoint Wake on LAN is a registered trademark of International Business Machines Corporation in the United States, other countries, or both.
  • Page 30 ThinkPad SL410, L410, SL510, and L510 Service and Troubleshooting Guide...

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