1. Manuals
  2. Brands
  3. Lenovo Manuals
  4. Desktop
  5. ThinkCentre M78
  6. User manual

Lenovo ThinkCentre M78 User Manual

Hide thumbs Also See for ThinkCentre M78:
Table of Contents

Advertisement

Quick Links

See also: Hardware Maintenance Manual , Manual
ThinkCentre M78
User Guide
Machine Types: 1562, 1565, 1662, 1663, 1765, 1766, 2011, 2110,
2111, 2112, 10BN, 10BQ, and 10BR

Advertisement

Table of Contents
loading

Related Manuals for Lenovo ThinkCentre M78

Summary of Contents for Lenovo ThinkCentre M78

  • Page 1 ThinkCentre M78 User Guide Machine Types: 1562, 1565, 1662, 1663, 1765, 1766, 2011, 2110, 2111, 2112, 10BN, 10BQ, and 10BR...
  • Page 2 “Important safety information” on page v and Appendix A “Notices” on page 129. Sixth Edition (December 2013) © Copyright Lenovo 2012, 2013. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

  • Page 3: Table Of Contents

    8 or Windows 8.1 operating system ..An introduction to Lenovo programs ..Attaching a cable lock... . Locations....
  • Page 4 USB problems ... . . Erasing lost or forgotten passwords (clearing Lenovo Solution Center ... CMOS) ....
  • Page 5 Safety and Warranty... Lenovo Web site ... . Recycling information for Japan ..
  • Page 6 ThinkCentre M78 User Guide...

  • Page 7: Important Safety Information

    Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.

  • Page 8: Power Cords And Power Adapters

    Never overload these devices. If power strips are used, the load should not exceed the power strip input rating. Consult an electrician for more information if you have questions about power loads, power requirements, and input ratings. ThinkCentre M78 User Guide...

  • Page 9: Plugs And Outlets

    Always turn off and unplug the computer before opening the cover. If possible, avoid operating your computer within two feet of high-traffic areas. If you must operate your computer in or near a high-traffic area, inspect and, if necessary, clean your computer more frequently. © Copyright Lenovo 2012, 2013...

  • Page 10: Operating Environment

    • Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. • Do not use the telephone to report a gas leak in the vicinity of the leak. viii ThinkCentre M78 User Guide...

  • Page 11: Laser Compliance Statement

    Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer. Spray the detergent on a soft cloth and then wipe the computer surfaces. © Copyright Lenovo 2012, 2013...
  • Page 12 ThinkCentre M78 User Guide...

  • Page 13: Chapter 1. Product Overview

    Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs provided by Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The information covers a variety of models.
  • Page 14 • Windows Management Instrumentation (WMI) Windows Management Instrumentation is a set of extensions to the Windows Driver Model. It provides an operating system interface through which instrumented components provide information and notification. ThinkCentre M78 User Guide...
  • Page 15 Input/Output (I/O) features • 9-pin serial port (one standard and one optional) • DisplayPort connector (one standard and one optional) • Eight Universal Serial Bus (USB) connectors (two on the front panel and six on the rear panel) • One Ethernet connector •...
  • Page 16 The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.

  • Page 17: Specifications

    Input frequency range: 50 to 60 Hz Lenovo programs Your computer comes with Lenovo programs to help you work more easily and securely. Depending on the Windows operating system preinstalled, the programs might vary. Accessing Lenovo programs on the Windows 7 operating system On the Windows 7 operating system, you can access Lenovo programs from either the Lenovo ®...
  • Page 18 Note: If you do not find the program you need in Control Panel, open the Lenovo ThinkVantage Tools program navigation window and double-click the dimmed icon to install the program you need. Then, follow the instructions on the screen.

  • Page 19: Accessing Lenovo Programs On The Windows 8 Or Windows 8.1 Operating System

    • Lenovo Cloud Storage The Lenovo Cloud Storage program is a cloud storage solution that enables you to store your files, such as documents and pictures, on a server. You can access the stored files through the Internet from different devices such as personal computers, smart phones, or tablets.
  • Page 20 With Lenovo Reach, you can add your favorite Web services to your cloud desktop; stay logged in to Web sites with the cloud password manager; and access, edit, and share your files from anywhere.

  • Page 21: Locations

    Locations This section provides information to help you locate the connectors on the front and rear of your computer, parts on the system board, and components and internal drives in your computer. Locating connectors, controls, and indicators on the front of your computer Figure 1 “Front connector, control, and indicator locations”...

  • Page 22: Locating Connectors On The Rear Of Your Computer

    USB 2.0 connectors (USB ports 3 and 4) Optional serial port (Serial port 2) Ethernet connector DisplayPort connector 2 (optional) Microphone connector Note: If your computer is installed with a graphics card, ensure that you use the monitor connectors on the graphics card. ThinkCentre M78 User Guide...
  • Page 23 Connector Description Audio line-in connector Used to receive audio signals from an external audio device, such as a stereo system. When you attach an external audio device, a cable is connected between the audio line-out connector of the device and the audio line-in connector of the computer.

  • Page 24: Locating Components

    Cover presence switch (intrusion switch) (installed in some models) Thermal sensor Rear fan assembly Internal speaker (installed in some models) Power supply assembly Microprocessor Front fan assembly (installed in some models) Secondary hard disk drive (installed in some models) ThinkCentre M78 User Guide...

  • Page 25: Locating Parts On The System Board

    Locating parts on the system board Figure 4 “System board part locations” on page 13 shows the locations of the parts on the system board. Figure 4. System board part locations 4-pin power connector Front panel connector (for connecting LED indicators and the power switch) Microprocessor Front USB connector 1 (for connecting USB ports...

  • Page 26: Locating Internal Drives

    Bay 4 - Secondary SATA hard disk drive bay (for installing a 3.5-inch SATA hard disk drive or a 2.5-inch SATA solid-state drive) Bay 5 - Primary SATA hard disk drive bay (for installing a 3.5-inch SATA hard disk drive or a 2.5-inch SATA solid-state drive) ThinkCentre M78 User Guide...

  • Page 27: Machine Type And Model Label

    Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model label.
  • Page 28 ThinkCentre M78 User Guide...

  • Page 29: Chapter 2. Using Your Computer

    “Creating recovery media” on page 88. Additionally, in case of a hard disk failure, you can order Product Recovery discs from the Lenovo Customer Support Center. For information about contacting the Customer Support Center, see Chapter 11 “Getting information, help, and service”...

  • Page 30: Navigating Among Screens On The Windows 8 And Windows 8.1 Operating Systems

    If you close an active workspace, its representation does not display along the left edge of the screen. 2. Click the representation. – Using a touch screen: • Method 1 ThinkCentre M78 User Guide...

  • Page 31: Navigating On Windows 8.1

    1. Swipe in and out on the left edge of the screen. Representations of all available workspaces are displayed along the left edge of the screen. 2. Tap the desired workspace. • Method 2 1. Swipe in from the left edge of the screen to navigate to the next available workspace. 2.

  • Page 32: Accessing Control Panel On The Windows 8 Or Windows 8.1 Operating System

    1. Move the pointer to the top-right or bottom-right corner of the screen to display the charms. 2. Click Search. 3. On the Apps screen, scroll to the right side, and click Control Panel in the Windows System section. ThinkCentre M78 User Guide...

  • Page 33: Using The Keyboard

    Some computers might come with a keyboard that has a fingerprint reader. For more information about the fingerprint reader, see “An introduction to Lenovo programs” on page 7. To open the ThinkVantage Fingerprint Software program and use the fingerprint reader, see “Lenovo programs” on page 5.

  • Page 34: Using The Wheel Mouse

    Mute icon to turn the audio off. If the volume icon is not in the taskbar, see “Adding the volume icon to the taskbar” on page 22. Adding the volume icon to the taskbar To add the volume icon to the taskbar on the Windows 7 operating system, do the following: ThinkCentre M78 User Guide...

  • Page 35: Setting The Volume From Control Panel

    1. From the Windows desktop, click Start ➙ Control Panel ➙ Appearance and Personalization. 2. In the Taskbar and Start Menu section, click Customize icons on the taskbar. 3. Click Turn system icons on or off and change the volume behaviors from Off to On. 4.

  • Page 36: Handling And Storing Cd And Dvd Media

    If your computer comes with a recordable DVD drive, you can use the drive to record CDs or DVDs. To record a CD or DVD, do one of the following: • On the Windows 7 operating system, you have either the Corel DVD MovieFactory Lenovo Edition program or the Power2Go program installed on your computer.
  • Page 37 – To run the Power2Go program, click Start ➙ All Programs ➙ PowerDVD Create ➙ Power2Go. Follow the instructions on the screen. • On the Windows 8 operating system, run the Power2Go program by doing the following: 1. Move the pointer to the top-right or bottom-right corner of the screen to display the charms. Then click Search and type Power2Go.
  • Page 38 ThinkCentre M78 User Guide...

  • Page 39: Chapter 3. You And Your Computer

    The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits: Lenovo is committed to providing people with disabilities greater access to information and technology. As a result, the following information provides ways to help users that have hearing, vision, and mobility limitations get the most out of their computer experience.

  • Page 40: Glare And Lighting

    • Keep power cords and cables neatly routed away from walkways and other areas where they might get kicked accidentally. For more information about power cords, see “Power cords and power adapters” on page vi. ThinkCentre M78 User Guide...

  • Page 41: Registering Your Computer

    When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you register your computer with Lenovo, you will receive quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.

  • Page 42: Replacement Power Cords

    If you relocate your computer to a country or region that uses an electrical outlet style different from the type you are currently using, you will have to purchase either electrical plug adapters or new power cords. You can order power cords directly from Lenovo. For power cord information and part numbers, go to: http://www.lenovo.com/powercordnotice...

  • Page 43: Chapter 4. Security

    Your computer is able to log in to the operating system without keyboard or mouse connected. • Trusted Platform Module (TPM) Trusted Platform Module is a secure cryptoprocessor that can store cryptographic keys that protect information stored in your computer. © Copyright Lenovo 2012, 2013...

  • Page 44: Locking The Computer Cover

    Locking the computer cover helps prevent unauthorized people from gaining access to the inside of your computer. Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed. Figure 7. Installing a padlock ThinkCentre M78 User Guide...

  • Page 45: Attaching A Cable Lock

    Attaching a cable lock A cable lock can be used to secure devices, such as the keyboard and the mouse, by locking the device cables to your computer. The cable lock attaches to the cable-lock slots on the rear of your computer. See “Locating connectors on the rear of your computer”...

  • Page 46: Attaching A Kensington-Style Cable Lock

    The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 9.

  • Page 47: Windows Passwords

    Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
  • Page 48 For more information about how to use your antivirus software, refer to the help system of your antivirus software. ThinkCentre M78 User Guide...

  • Page 49: Chapter 5. Installing Or Replacing Hardware

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. Notes: 1. Use only computer parts provided by Lenovo. 2. When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.

  • Page 50: Removing The Computer Cover

    4. Remove any locking device that secures the computer cover, such as a padlock or a Kensington-style cable lock. See “Locking the computer cover” on page 32 and “Attaching a Kensington-style cable lock” on page 34. 5. Remove any screws that secure the computer cover. ThinkCentre M78 User Guide...

  • Page 51: Removing And Reinstalling The Front Bezel

    6. Press the cover-release button on the side of the computer and slide the cover to the rear of the computer to remove the cover. Figure 10. Removing the computer cover Removing and reinstalling the front bezel Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.

  • Page 52: Installing Or Replacing A Pci Card

    To install or replace a PCI card, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 38. ThinkCentre M78 User Guide...
  • Page 53 3. At the rear of the computer, press the release button to open the card latch Figure 12. Opening the PCI card latch 4. Depending on whether you are installing or replacing a PCI card, do one of the following: •...
  • Page 54 6. Install the new card into the appropriate slot on the system board. See “Locating parts on the system board” on page 13. Note: If you are installing a PCI Express x16 graphics card, ensure that the memory slot retaining clips are closed before you install the graphics card. ThinkCentre M78 User Guide...

  • Page 55: Installing Or Replacing A Memory Module

    7. Pivot the card latch to the closed position to secure the PCI card. Figure 14. Installing a PCI card What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 84. Installing or replacing a memory module Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”...
  • Page 56 6. Depending on whether you are installing or replacing a memory module, do one of the following: • If you are replacing an old memory module, open the retaining clips and gently pull the memory module out of the memory slot. Figure 15. Removing a memory module ThinkCentre M78 User Guide...

  • Page 57: Installing Or Replacing The Optical Drive

    • If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module. Figure 16. Opening the retaining clips 7. Position the new memory module over the memory slot. Ensure that the notch on the memory module aligns correctly with the slot key on the system board.
  • Page 58 Figure 18. Removing the optical drive 5. Install the optical drive retainer on the side of the new optical drive. Figure 19. Installing the optical drive retainer ThinkCentre M78 User Guide...

  • Page 59: Installing Or Replacing The Card Reader

    6. Slide the new optical drive into the drive bay from the front of the computer until the optical drive snaps into position. Figure 20. Installing the optical drive 7. Connect the signal cable and the power cable to the new optical drive. Figure 21.

  • Page 60: Installing The Card Reader

    5. Pivot the card reader retainer to the left and slide it out of the chassis. Figure 22. Removing the card reader retainer 6. Install the card reader retainer on the side of the new card reader. Figure 23. Installing the card reader retainer ThinkCentre M78 User Guide...
  • Page 61 7. Slide the card reader with retainer into the card reader drive bay until it snaps into position. Figure 24. Installing the card reader 8. Connect the card reader cable to Front USB connector 2 on the system board. See “Locating parts on the system board”...

  • Page 62: Replacing The Card Reader

    6. Press the blue retaining clip to remove the card reader out of the chassis. Figure 26. Removing the card reader 7. Install the card reader retainer on the side of the new card reader. Figure 27. Installing the card reader retainer ThinkCentre M78 User Guide...

  • Page 63: Replacing The Battery

    8. Slide the new card reader into the drive bay until it snaps into position. Figure 28. Installing the card reader 9. Reconnect the card reader cable to Front USB connector 2 on the system board. See “Locating parts on the system board” on page 13. 10.

  • Page 64: Replacing The Power Supply Assembly

    This section provides instructions on how to replace the power supply assembly. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety and proper Underwriters Laboratories (UL) certification. CAUTION: ThinkCentre M78 User Guide...
  • Page 65 Hazardous moving parts. Keep fingers and other body parts away. CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached.

  • Page 66: Replacing The Heat Sink And Fan Assembly

    9. Install and tighten the four screws to secure the power supply assembly. Note: Use only screws provided by Lenovo. 10. Reconnect the power supply assembly cables to the system board and each of the drives.
  • Page 67 To replace the heat sink and fan assembly, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 38. 3. Lay the computer on its side for easier access to the system board. 4.

  • Page 68: Replacing The Microprocessor

    5. Remove the heat sink and fan assembly. See “Replacing the heat sink and fan assembly” on page 54. Note: Place the heat sink and fan assembly on its side so that the thermal grease on the bottom of it does not get in contact with anything. ThinkCentre M78 User Guide...
  • Page 69 6. Lift the small handle to release the microprocessor secured on the system board. Figure 33. Accessing the microprocessor 7. Lift the microprocessor straight up and out of the microprocessor socket. Figure 34. Removing the microprocessor Notes: a. Your microprocessor and socket might look different from the one illustrated. b.

  • Page 70: Replacing The Primary Hard Disk Drive

    3. Locate the primary hard disk drive. See “Locating internal drives” on page 14. 4. Disconnect the signal cable and the power cable from the hard disk drive. 5. Pull the blue handle to release and remove the hard disk drive from the drive cage. ThinkCentre M78 User Guide...
  • Page 71 Figure 35. Removing the primary hard disk drive 6. Flex the sides of the blue bracket to remove the hard disk drive from the bracket. 7. To install a new hard disk drive into the blue bracket, flex the bracket and align pin , pin , pin and pin...

  • Page 72: Replacing The Secondary Hard Disk Drive

    2. Remove the computer cover. See “Removing the computer cover” on page 38. 3. Locate the secondary hard disk drive. See “Locating internal drives” on page 14. 4. Disconnect the signal cable and the power cable from the hard disk drive. ThinkCentre M78 User Guide...
  • Page 73 5. Pull the blue handle to release and remove the hard disk drive from the hard disk drive cage. Figure 38. Removing the secondary hard disk drive 6. Flex the sides of the blue bracket to remove the hard disk drive from the bracket. 7.

  • Page 74: Installing The Solid-State Drive

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to install the 2.5-inch solid-state drive. To install the solid-state drive, do the following: ThinkCentre M78 User Guide...
  • Page 75 1. Install the solid-state drive into the storage converter. Then, install the four screws to secure the solid-state drive to the storage converter. Figure 41. Installing the solid-state drive into the storage converter 2. To install the solid-state drive with the storage converter into the 3.5-inch hard disk drive bracket, flex the bracket and align pin , pin , pin...

  • Page 76: Replacing The Front Fan Assembly

    Note: The new front fan assembly will have four new rubber mounts attached. Figure 43. Removing the front fan assembly 6. Install the new front fan assembly by aligning the new rubber mounts with the corresponding holes in the chassis and push the rubber mounts through the holes. ThinkCentre M78 User Guide...

  • Page 77: Replacing The Rear Fan Assembly

    7. Pull the tips of the rubber mounts until the front fan assembly is secured in place. Figure 44. Installing the front fan assembly 8. Connect the front fan assembly cable to the power fan connector on the system board. 9.
  • Page 78 Note: The new rear fan assembly will have four new rubber mounts attached. Figure 45. Removing the rear fan assembly 6. Install the new rear fan assembly by aligning the new rubber mounts with the corresponding holes in the chassis and push the rubber mounts through the holes. ThinkCentre M78 User Guide...

  • Page 79: Replacing The Front Audio And Usb Assembly

    7. Pull the tips of the rubber mounts until the rear fan assembly is secured in place. Figure 46. Installing the rear fan assembly 8. Connect the rear fan assembly cable to the system fan connector on the system board. What to do next: •...

  • Page 80: Replacing The Internal Speaker

    • To complete the installation or replacement, go to “Completing the parts replacement” on page 84. Replacing the internal speaker Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. ThinkCentre M78 User Guide...
  • Page 81 This section provides instructions on how to replace the internal speaker. Note: The internal speaker is only available on some models. To replace the internal speaker, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2.

  • Page 82: Replacing The Thermal Sensor

    4. Locate the thermal sensor. See “Locating components” on page 12. 5. Disconnect the thermal sensor cable from the thermal sensor connector on the system board. See “Locating parts on the system board” on page 13. ThinkCentre M78 User Guide...
  • Page 83 6. From inside the chassis, pivot the upper retaining clip that secures the plastic holder of the thermal sensor downward and then push the clip outward to release the clip. Then disengage the plastic holder holding the thermal sensor from the chassis. Figure 50.

  • Page 84: Replacing The Cover Presence Switch

    4. Locate the cover presence switch. See “Locating components” on page 12. 5. Disconnect the cover presence switch cable from the cover presence switch connector on the system board. See “Locating parts on the system board” on page 13. ThinkCentre M78 User Guide...
  • Page 85 6. Remove the screw that secures the cover presence switch and remove the cover presence switch from the chassis. Figure 52. Removing the cover presence switch Chapter 5 Installing or replacing hardware...

  • Page 86: Replacing The Wifi Units

    WiFi card module, and a rear WiFi antenna cable. Replacing the WiFi units involves the following operations: • “Removing the WiFi adapter card” on page 75 • “Removing the WiFi card module” on page 76 • “Installing the WiFi units” on page 77 ThinkCentre M78 User Guide...

  • Page 87: Removing The Wifi Adapter Card

    Removing the WiFi adapter card To remove a WiFi adapter card, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 38. 3.

  • Page 88: Removing The Wifi Card Module

    To remove the WiFi card module, do the following: 1. Remove the WiFi adapter card from the computer, and then disconnect the front and rear WiFi antenna cables from the WiFi card module. Figure 56. Removing the WiFi antenna cables ThinkCentre M78 User Guide...
  • Page 89 2. Remove the two screws that secure the WiFi card module to the WiFi adapter card. Figure 57. Removing the screws that secure the WiFi card module 3. Pull the WiFi card module out of the mini PCI Express slot to remove it from the WiFi adapter card. Figure 58.
  • Page 90 1. Insert the WiFi card module into the mini PCI Express slot, and then install the two screws to secure the WiFi card module to the WiFi adapter card. Figure 59. Installing the WiFi card module ThinkCentre M78 User Guide...
  • Page 91 2. Connect the front antenna cable and rear antenna cable to the WiFi card module. Figure 60. Installing the WiFi antenna cables 3. Install the WiFi adapter card into the PCI Express x1 slot on the system board. See “Locating parts on the system board”...

  • Page 92: Installing Or Removing The Rear Wifi Antenna

    To remove the rear WiFi antenna, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Straighten the rear WiFi antenna so that it can be more easily twisted. ThinkCentre M78 User Guide...

  • Page 93: Installing Or Removing The Front Wifi Antenna

    3. Hold the thicker end of the rear WiFi antenna and unscrew the WiFi antenna from the rear of the computer. Figure 63. Removing the rear WiFi antenna What to do next: • To work with another piece of hardware, go to the appropriate section. •...
  • Page 94 5. Stick the front antenna to the front panel as shown. Then insert the front antenna cable through the hole in the front panel. Figure 65. Installing the front WiFi antenna 6. Connect the front antenna cable to the WiFi card module. ThinkCentre M78 User Guide...

  • Page 95: Replacing The Keyboard Or Mouse

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 84. Removing the front WiFi antenna To remove the front WiFi antenna, do the following: 1.

  • Page 96: Completing The Parts Replacement

    2. If you have removed the front bezel, reinstall it. See “Removing and reinstalling the front bezel” on page 39. 3. Ensure that the cables are routed correctly before reinstalling the computer cover. Keep cables clear of the hinges and sides of the computer chassis to avoid interference with reinstalling the computer cover. ThinkCentre M78 User Guide...

  • Page 97: Obtaining Device Drivers

    9. To update your configuration, refer to Chapter 7 “Using the Setup Utility program” on page 95. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.
  • Page 98 ThinkCentre M78 User Guide...

  • Page 99: Chapter 6. Recovery Information

    Recovery program or the Product Recovery program installed. If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following: a.

  • Page 100: Creating Recovery Media

    Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.

  • Page 101: Performing A Recovery Operation

    1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.

  • Page 102: Creating And Using A Rescue Medium

    This section provides instructions on how to create a rescue medium. To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 103: Reinstalling Preinstalled Applications And Device Drivers

    Reinstalling preinstalled applications This section provides instructions on how to reinstall preinstalled applications. To reinstall the selected applications preinstalled on your Lenovo computer, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory. 3. Open the apps folder. Within the apps folder, there are several subfolders named for various applications installed in your computer.

  • Page 104: Reinstalling Software Programs

    • To reinstall most commercially available programs in your system, see Microsoft Windows help system for more information. • To reinstall selected application programs that came preinstalled from Lenovo, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory.

  • Page 105: Recovery Information For The Windows 8 Or Windows 8.1 Operating System

    Recovery information for the Windows 8 or Windows 8.1 operating system This section provides information about the recovery solutions provided on computers preinstalled with the Windows 8 or Windows 8.1 operating system. Refreshing your computer If your computer does not perform well and the problem might be caused by a recently installed program, you can refresh your computer without losing your personal files or changing your settings.

  • Page 106: Recovering Your Operating System If Windows 8 Or Windows 8.1 Fails To Start

    Note: Ensure that your computer is connected to ac power during the recovery process. For more details about the recovery solutions provided on computers preinstalled with the Windows 8 or Windows 8.1 operating system, refer to the help information system of the Windows 8 or Windows 8.1 operating system. ThinkCentre M78 User Guide...

  • Page 107: Chapter 7. Using The Setup Utility Program

    Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer and data. The following types of passwords are available: • Power-On Password © Copyright Lenovo 2012, 2013...

  • Page 108: Password Considerations

    • If the Hard Disk Password is forgotten, there is no way to reset the password or recover data from the hard disk drive. Setting, changing, and deleting a password To set, change, or delete a password, do the following: 1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 95. ThinkCentre M78 User Guide...

  • Page 109: Erasing Lost Or Forgotten Passwords (Clearing Cmos)

    2. From the Setup Utility program main menu, select Security. 3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password. 4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can be any combination of up to 64 alphabetic and numeric characters.

  • Page 110: Selecting A Startup Device

    • Pressing the power switch • Enabling the wake up on alarm feature The wake up on alarm feature enables your computer to wake up at a set time. To enable the wake up on alarm feature, do the following: ThinkCentre M78 User Guide...

  • Page 111: Ice Performance Mode

    1. Start the Setup Utility program. 2. From the Setup Utility program main menu, select Power ➙ Automatic Power On, and press Enter. 3. Select Wake Up on Alarm and press Enter. Then follow the instructions on the screen. 4. Press F10 to save changes and exit the Setup Utility program. Press Enter when prompted to confirm the exit.

  • Page 112: Exiting The Setup Utility Program

    When the Reset Without Saving window shows, select Yes, and then press Enter to exit the Setup Utility program. • If you want to return to the default settings, press F9 to load the default settings, and then press F10 to save and exit the Setup Utility program. ThinkCentre M78 User Guide...

  • Page 113: Chapter 8. Updating System Programs

    Utility program by starting your computer with a system-program-update disc or running a special update program from your operating system. Lenovo might make changes and enhancements to the POST and BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com. Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files.

  • Page 114: Updating (Flashing) The Bios From Your Operating System

    Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1.

  • Page 115: Chapter 9. Preventing Problems

    Attention: Do not download updated device drivers from the Windows Update Web site. The device drivers provided on the Windows Web site have not been tested by Lenovo and using them might cause unexpected problems. Obtain updated device drivers from Lenovo.

  • Page 116: Using System Update

    To open the System Update program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 5 or “Accessing Lenovo programs on the Windows 8 or Windows 8.1 operating system” on page 7. If the System Update program is not currently installed on your computer, you can download it from the Lenovo Support Web site at http://www.lenovo.com/support.

  • Page 117: Cleaning Your Computer

    Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation. CAUTION: Be sure to turn off the computer and monitor power switches before cleaning the computer and monitor screen. Computer Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer.

  • Page 118: Good Maintenance Practices

    A log book can help you or a Lenovo technician determine if a problem is related to change in hardware, change in software, or some other action that might have taken place.

  • Page 119: Chapter 10. Troubleshooting And Diagnostics

    Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the Safety, Warranty, and Setup Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone. Symptom...

  • Page 120: Troubleshooting Procedure

    See Chapter 11 “Getting information, help, and service” on page 125 for more information. • If you are unable to run the diagnostic program, contact the Lenovo Customer Support Center. See Chapter 11 “Getting information, help, and service” on page 125 for more information.

  • Page 121: Audio Problems

    If the symptom your computer is experiencing occurred immediately after you installed a new hardware option or new software, do the following before referring to the troubleshooting information: 1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware option, ensure that you review and follow the electrical safety information provided with your computer.

  • Page 122: Cd Problems

    Refer to the documentation that comes with the application or game for instructions on setting sound-card settings. • If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 125.

  • Page 123: Dvd Problems

    Note that on some models the startup sequence is permanently set and cannot be changed. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 125.
  • Page 124 • Close any open files, turn off the computer, and then restart the computer. • Try a lower screen resolution or color depth. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 125.

  • Page 125: Intermittent Problems

    • On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, ensure that the DVD disc is in the drive labeled “DVD”. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 125.

  • Page 126: The Fingerprint Reader Does Not Work

    See “Enabling or disabling a device” on page 97. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 125.

  • Page 127: Monitor Problems

    If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 125.

  • Page 128: The Image Is Discolored

    If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 125. The image appears to be flickering Symptom: The image appears to be flickering.

  • Page 129: Networking Problems

    Networking problems The following are the most common networking problems. Select your networking problem from the following list: • “Ethernet problems” on page 117 • “A wireless LAN problem” on page 118 • “A wireless WAN problem” on page 119 •...

  • Page 130: A Wireless Lan Problem

    • Try another cable. • Ensure that the link partner is set to auto-negotiate. • Ensure that the switch is 802.3ab-compliant (gigabit over copper). A wireless LAN problem Symptom: You cannot connect using the built-in wireless networking card. Actions: ThinkCentre M78 User Guide...

  • Page 131: Option Problems

    If you are using the AV profile, select Stereo Audio and click the Set Default button. 6. Click OK to close the Sound window. Option problems Use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information. Select your symptom from the following list: •...

  • Page 132: Performance And Lockup Problems

    If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 125.
  • Page 133 To free up disk space, do any of the following: • Method 1 1. On the Windows 7 operating system, click Start ➙ Computer. On the Windows 8 operating system, open File Explorer and click Computer. On the Windows 8.1 operating system, open File Explorer. 2.

  • Page 134: Printer Problems

    125. For step-by-step instructions on installing memory, see “Installing or replacing a memory module” on page 43. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 125.

  • Page 135: Software Problems

    • Ensure that the serial-port adapter, if you added one, is properly installed and firmly seated. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 125.

  • Page 136: Usb Problems

    • Reset the device by detaching and reattaching the USB connector. If these actions do not correct the problem, run the Lenovo Solution Center program to test the USB connector. If the USB device came with its own diagnostics, run those diagnostics against the USB device.

  • Page 137: Chapter 11. Getting Information, Help, And Service

    You can use the information in this section to access useful resources relating to your computing needs. Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.

  • Page 138: Lenovo Support Web Site

    Most computers come with a diagnostic program that help you identify hardware problems. You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at: http://www.lenovo.com/support...

  • Page 139: Using Other Services

    • Engineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available. These items are not covered by the warranty: •...
  • Page 140 For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com ThinkCentre M78 User Guide...

  • Page 141: Appendix A. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 142: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery ThinkCentre ThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies. AMD is a trademark of Advance Micro Devices, Inc.

  • Page 143: Appendix B. Regulatory Information

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 144 Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.

  • Page 145: Eurasian Compliance Mark

    All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/support and click User Guides and Manuals.
  • Page 146 ThinkCentre M78 User Guide...

  • Page 147: Appendix C. Weee And Recycling Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 148: Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.
  • Page 149 Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Appendix C. WEEE and recycling information...
  • Page 150 ThinkCentre M78 User Guide...

  • Page 151: Appendix D. Restriction Of Hazardous Substances Directive (Rohs)

    (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).

  • Page 152: Ukraine Rohs

    Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. ThinkCentre M78 User Guide...

  • Page 153: Appendix E. China Energy Label

    Appendix E. China Energy Label © Copyright Lenovo 2012, 2013...
  • Page 154 ThinkCentre M78 User Guide...

  • Page 155: Appendix F. Energy Star Model Information

    For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 3.
  • Page 156 ThinkCentre M78 User Guide...

  • Page 157: Index

    Help and Support deleting a password Description important safety information device drivers information devices, handling static-sensitive getting diagnostics program, using important safety diagnostics, troubleshooting resources DisplayPort connector safety documentation, using warranty drivers, device Input/Output (I/O) features © Copyright Lenovo 2012, 2013...
  • Page 158 Administrator getting considerations services Power-On Password other setting, changing, deleting purchasing additional passwords setting erasing password lost or forgotten settings passwords, using changing PCI card viewing installing, replacing Setup Utility slots Setup Utility program, starting ThinkCentre M78 User Guide...
  • Page 159 Setup Utility VGA monitor connector video subsystem viewing and changing settings warranty information WiFi units, WiFi adapter card, WiFi card module, WiFi antenna cable, replacing workspace, backup and recovery © Copyright Lenovo 2012, 2013...
  • Page 160 ThinkCentre M78 User Guide...

Table of Contents