Page 1: User Guide
ThinkStation P500 and P700 User Guide Machine Types: 30A6, 30A7, 30A8 and 30A9...
Page 2 Important safety information” on page v and Appendix E “Notices” on page 163. Second Edition (June 2015) © Copyright Lenovo 2014, 2015. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration...
Page 3: Table Of Contents
8.1 operating system ..Using the Setup Utility program ..An introduction to Lenovo programs ..Starting the Setup Utility program ..
Page 4 Recovery information for the Windows 7 operating Lenovo Web site ... . system ....
Page 6 ThinkStation P500 and P700 User Guide...
Page 7: Read This First: Important Safety Information
® Format (PDF) version from the Lenovo Support Web site at http://www.lenovo.com/UserManuals. The Lenovo Support Web site also provides the Safety, Warranty, and Setup Guide and this User Guide in additional languages. Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation.
Page 8: Static Electricity Prevention
Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way. ThinkStation P500 and P700 User Guide...
Page 9: Extension Cords And Related Devices
• Ventilation slots, fans, and heat sinks are provided with the product for safety, comfort, and reliable operation. These features might inadvertently become blocked by placing the product on a bed, sofa, carpet, or other flexible surface. Never block, cover, or disable these features. © Copyright Lenovo 2014, 2015...
Page 10: Operating Environment
• Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. • Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure. viii ThinkStation P500 and P700 User Guide...
Page 11: Power Supply Statement
Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer. Spray the detergent on a soft cloth and then wipe the computer surfaces. © Copyright Lenovo 2014, 2015...
Page 12 ThinkStation P500 and P700 User Guide...
Page 13: Chapter 1. Product Overview
• Locations of parts on the system board • Locations of internal drives • Computer features • Software programs provided by Lenovo Locations This section provides the following topics: • “Locating connectors, controls, and indicators on the front of your computer” on page 2 •...
Page 14: Locating Connectors, Controls, And Indicators On The Front Of Your Computer
Locating connectors on the rear of your computer Your ThinkStation computer comes with one of the following rear panels. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. ThinkStation P500 and P700 User Guide...
Page 15 ThinkStation P500 Figure 2. Rear connector locations Audio line-out connector Microphone connector Personal System/2 (PS/2) keyboard connector Serial connector USB 2.0 connectors (4) USB 3.0 connectors (4) Power cord connector PCI card area (PCI cards available vary by model) Security-lock slot...
Page 16 Audio line-in connector PS/2 mouse connector Note: For both ThinkStation P500 and ThinkStation P700 computers, one or more discrete graphics cards might be installed in the Peripheral Component Interconnect (PCI) card area. Depending on your computer model, the graphics cards might provide the following connectors: •...
Page 17 Connector Description DisplayPort connector Used to attach a high-performance monitor, a direct-drive monitor, or other devices that use a DisplayPort connector. DVI monitor connector Used to attach a DVI monitor or other devices that use a DVI monitor connector. Ethernet connector Used to attach an Ethernet cable for a local area network (LAN).
Page 18: Locating Components
Flex adapter (available on some models) Power supply module Direct cooling air baffle* PCI card (available on some models) Rear fan assemblies* *For ThinkStation P500 30AW and 30AX: • Up to two storage drives are available. • Not available. •...
Page 19 ThinkStation P500 Figure 5. System board part locations Front audio connector Internal speaker connector Memory slot Optical drive fan connector Memory slot Memory slot Memory slot Cover presence switch connector (Intrusion switch connector) Thermal sensor Microprocessor Memory slot Memory slot...
Page 20 Cover presence switch connector (Intrusion switch connector) (available on some models) Memory slot Memory slot Memory slot Microprocessor fan connector 1 Microprocessor 1 Memory slot Memory slot Memory slot Thermal sensor Flex adapter slot ThinkStation P500 and P700 User Guide...
Page 21 Internal-storage-drive activity indicator connector 4-pin power connector (used only with a 9364 RAID card) Clear CMOS (Complementary Metal Oxide 4-pin power connector Semiconductor) /Recovery jumper Optical-drive fan connector Front-access storage enclosure control connector SATA 3.0 connector SATA 3.0 connector Front fan connector Front-access storage enclosure control connector 4-pin power connector 29-in-1 card reader connector...
Page 22: Locating Internal Drives
Card reader (for an SD card) Optical drive bays (2) (for an optical drive, a flex module, or a front-access storage enclosure) Storage drive bays (4) (for a hard disk drive, a hybrid drive, or a solid-state drive) ThinkStation P500 and P700 User Guide...
Page 23: Locating The Machine Type And Model Label
Memory • For ThinkStation P500: Up to eight double data rate 4 (DDR4) error correction code (ECC) unbuffered dual inline memory modules (UDIMMs), DDR4 ECC registered DIMMs (RDIMMs), or DDR4 ECC load-reduced DIMMs (LRDIMMs). LRDIMMs are not supported on machine types 30AW and 30AX.
Page 24 Video features • PCI Express x16 graphics card slots on the system board for a discrete graphics card For ThinkStation P500 30AW and 30AX only the following graphics cards or combinations of graphics cards are supported: – One 75-watt graphics card –...
Page 25 • Memory slots • Optical drive bays • PCI card slot • PCI Express x1 card slot (available on ThinkStation P500 only) • PCI Express x4 card slots • PCI Express x8 card slots • PCI Express x16 graphics card slots For more information, see “Locating internal drives”...
Page 26 Operating system(s), certified or tested for compatibility (varies by model type) The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer ThinkStation P500 and P700 User Guide...
Page 27: Specifications
Control Panel. The icon name displayed in the search result or Control Panel might be different from the program name. You can find the program by its program name or icon name as shown in the Lenovo programs available on the Windows 7 operating system table.
Page 28: Accessing Lenovo Programs On The Windows 8.1 Operating System
To access Lenovo programs from Control Panel, do the following: Note: Some Lenovo programs might not be displayed in Control Panel. To find these programs, use Windows Search. 1. Click Start ➙ Control Panel. Change the view of Control Panel from Category to Large icons or Small icons.
Page 29: An Introduction To Lenovo Programs
As a result, you can access, edit, and share your files from anywhere. With Lenovo REACHit 2.0, you also can add your favorite Web services to your cloud desktop and stay logged-in to Web sites with the cloud password manager.
Page 30 The System Update program helps you keep the software on your computer up-to-date by downloading and installing software update packages. Examples of these software update packages include Lenovo programs, device drivers, UEFI BIOS updates, and other third-party programs. ThinkStation P500 and P700 User Guide...
Page 31: Chapter 2. Using Your Computer
When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you register your computer with Lenovo, you will receive quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.
Page 32: Using The Fingerprint Reader
To open Fingerprint Manager Pro or ThinkVantage Fingerprint Software and use the fingerprint reader, do the following: • On the Windows 7 operating system, see “Accessing Lenovo programs on the Windows 7 operating system” on page 15. • On the Windows 8.1 operating system, see “Accessing Lenovo programs on the Windows 8.1 operating system”...
Page 33: Advanced Configuration And Power Interface (Acpi) Bios
Advanced configuration and power interface (ACPI) BIOS Being an ACPI BIOS system, the operating system is allowed to control the power management features of the computer and the setting for Advanced Power Management (APM) BIOS mode is ignored. Not all operating systems support ACPI BIOS mode. Automatic Power-on features The Automatic Power-On features within the Power Management menu allow you to enable and disable features that turn on the computer automatically.
Page 34: Setting The Volume From Control Panel
– High temperature – High humidity – Excessive dust – Excessive vibration or sudden shock – An inclined surface – Direct sunlight • Do not insert any object other than a disc into the drive. ThinkStation P500 and P700 User Guide...
Page 35: Handling And Storing A Disc
If your computer is installed with a recordable optical drive, you can use the drive to record a disc. To record a disc, do the following: • On the Windows 7 operating system, use either the Corel DVD MovieFactory Lenovo Edition program or the Power2Go program installed on your computer.
Page 36: Navigating Among Screens On The Windows 8.1 Operating System
• Move the pointer to the extreme bottom-left corner of the screen and then move the pointer upward along the left edge of the screen. Representations of all available workspaces are displayed along the left edge of the screen. ThinkStation P500 and P700 User Guide...
Page 37: Accessing Control Panel On The Windows 8.1 Operating System
For the answers to more frequently asked questions about using your computer, go to: http://www.lenovo.com/support/faq How can I get my user guide in another language? The user guide is available in various languages at: http://www.lenovo.com/UserManuals...
Page 38 Chapter 8 “Recovery information” on page 69. Additionally, in case of a hard-disk-drive failure, you can order a recovery disc set from the Lenovo Customer Support Center. For information about contacting the Customer Support Center, see Chapter 10 “Getting information, help, and service”...
Page 39: Chapter 3. You And Your Computer
51–61 cm (20–24 inches). Then, position the monitor so that you can view it without twisting your body. Also, position other equipment you use regularly, such as the telephone or a mouse, within easy reach. © Copyright Lenovo 2014, 2015...
Page 40: Glare And Lighting
For more information about power cords, see “Power cords and power adapters” on page vi. Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology. Some technologies are already provided in your operating system. Others can be purchased through vendors.
Page 41 On-screen notification On-screen notification helps hearing-impaired people be aware of the status of their computer. On-screen notification replaces sounds with visual cues or text captions to indicate that activity is happening on the computer. As a result, system alerts are noticeable even when they are not heard. For example, when you select one object with your keyboard, the object is highlighted.
Page 42 Note: Setting too low of a resolution might prevent some items from fitting on the screen. For alternatives on increasing the size of text and other objects, see the following: ThinkStation P500 and P700 User Guide...
Page 43 • “Customizable text size” on page 30 • “Magnifier” on page 30 • “Zoom” on page 30 Ease of Access keyboard shortcuts The following table contains keyboard shortcuts that can help make your computer easier to use. Keyboard shortcut Function Windows logo key + U Open the Ease of Access Center Right Shift for eight seconds...
Page 44: Moving Your Computer To Another Country Or Region
Then, you can type a message on your computer and send it to the telephone. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.
Page 45: Chapter 4. Security
Locking the computer cover helps prevent unauthorized people from gaining access to the inside of your computer. Your computer comes with a padlock loop and might also come with a key lock that is built into the computer cover. © Copyright Lenovo 2014, 2015...
Page 46 Figure 9. Installing a padlock Figure 10. Locking the computer cover ThinkStation P500 and P700 User Guide...
Page 47: Attaching A Kensington-Style Cable Lock
The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 11.
Page 48: Windows Passwords
Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
Page 49: Chapter 5. Advanced Configuration
Setup Utility program. See “Starting the Setup Utility program” on page 37. Then, follow the instructions on the screen. You can use either the keyboard or the mouse to navigate through menu choices. The keys used to perform various tasks are displayed at the bottom of each screen. © Copyright Lenovo 2014, 2015...
Page 50: Using Bios Passwords
To set, change, or delete a password, do the following: 1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 37. 2. From the Setup Utility program main menu, select Security. ThinkStation P500 and P700 User Guide...
Page 51: Enabling Or Disabling A Device
3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password. 4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more information, see “Password considerations”...
Page 52: Selecting A Startup Device
41. Enabling ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go http://www.lenovo.com/ecodeclaration You can enable ErP LPS compliance mode in the Setup Utility program to reduce the consumption of electricity when your computer is off or in sleep mode.
Page 53: Exiting The Setup Utility Program
Setup Utility program. Updating or recovering the BIOS Lenovo might make changes and enhancements to the BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com/drivers. Instructions for using the BIOS updates are available in a TXT file that is included with the update files.
Page 54: Using System Programs
Lenovo might make changes and enhancements to the POST and BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com. Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files.
Page 55: Updating The Bios From Your Operating System
Updating the BIOS from your operating system Lenovo makes constant improvements to its Web sites. The Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update the BIOS from your operating system, do the following: 1.
Page 56: Recovering From A Bios Update Failure
• “Configuring SATA or SAS RAID functionality with the Intel RSTe configuration utility” on page 45 Installing SATA or SAS hard disk drives Ensure that your computer has the minimum number of SATA or SAS hard disk drives installed for the following supported levels of RAID: ThinkStation P500 and P700 User Guide...
Page 57 • RAID Level 0 - Striped disk array – A RAID Level 0 hard disk drive group consisting of at least two hard disk drives – Supported strip size: 4 KB, 8 KB, 16 KB, 32 KB, 64 KB, or 128 KB –...
Page 58 This section provides instructions on how to reset hard disk drives to non-RAID. To reset hard disk drives to non-RAID, do the following: 1. Enter the Intel RSTe configuration utility. See “Entering the Intel RSTe configuration utility” on page 45. ThinkStation P500 and P700 User Guide...
Page 59: Quick Raid Setup Using The Lsi Megaraid Bios Configuration Utility
• The following steps in this section are intended to guide you through a quick setup of basic RAID functions with the LSI MegaRAID SAS adapter. For advanced setup and configuration using this adapter, refer to the complete MegaRAID SAS Software User Guide that is available at http://support.lenovo.com/en_US/guides-and-manuals/detail.page?DocID=UM007543. This section provides information about the following topics: •...
Page 60 • Automatic Configuration: Automatically create an optimal RAID configuration. 4. Select Manual Configuration, and then click Next. The Drive Group Definition window is displayed. To create hard disk drive groups, do the following: ThinkStation P500 and P700 User Guide...
Page 61 a. Select one or more hard disk drives for the group (keep pressing Ctrl while selecting more than one hard disk drive). b. Click Add To Array to move the selected hard disk drives to Drive Groups. c. Click Accept DG to create the hard disk drive group. d.
Page 62 ThinkStation P500 and P700 User Guide...
Page 63: Chapter 6. Preventing Problems
This section explains how to get the latest updates for your computer. Getting the latest device drivers for your computer Note: Lenovo makes constant improvements to its Web sites. The contents on the Web page are subject to change without notice, including the contents referenced in the following procedure.
Page 64: Using The System Update Program
To open System Update, see “Accessing Lenovo programs on the Windows 7 operating system” on page 15 or “Accessing Lenovo programs on the Windows 8.1 operating system” on page 16. If System Update is not currently installed on your computer, you can download it from the Lenovo Support Web site at: http://www.lenovo.com/support...
Page 65: Optical Mouse
1. Apply some isopropyl rubbing alcohol to a soft, dust-free cloth. 2. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time, the cloth may hook onto an adjacent key and possibly damage it. Ensure that no liquid drips onto or between the keys.
Page 66: Moving Your Computer
The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determines the cause of a problem. • Create Product Recovery discs. See “Creating and using recovery media” on page 69 for more information about using Product Recovery discs to restore the hard disk drive to the factory-default settings.
Page 67: Chapter 7. Troubleshooting And Diagnostics
Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the Safety, Warranty, and Setup Guide that comes with your computer or go to the Lenovo Support Web site at: http://www.lenovo.com/support/phone...
Page 68: Troubleshooting Procedure
If this does not correct the problem, continue with the next step. 6. Run the diagnostic program. See “Lenovo Solution Center” on page 66 for more information. • If the diagnostic program detects a hardware failure or if you are unable to run the diagnostic program, contact the Lenovo Customer Support Center.
Page 69: Audio Problems
1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware option, ensure that you review and follow the electrical safety information provided with your computer. For your safety, do not operate the computer with the cover removed. 2.
Page 70: Dvd Problems
• Use the DVD menu for the video to select a different audio track. Playback is slow or choppy Solutions: • Disable any background programs, such as AntiVirus or Desktop Themes. • Ensure that video resolution is set to less than 1152 x 864 pixels. ThinkStation P500 and P700 User Guide...
Page 71: Intermittent Problems
(one to five hard disk drives) or the LSI MegaRAID SAS adapter is installed. If these actions do not correct the problem, run the diagnostic program Lenovo Solution Center. See “Lenovo Solution Center” on page 66. If you need technical assistance, see Chapter 10 “Getting information, help, and service”...
Page 72: Problems With The Keyboard Or Mouse
Refer to “Installing or replacing a 3.5-inch storage drive in the storage drive bay” on page 96. If these actions do not correct the problem, run the diagnostic program Lenovo Solution Center. See “Lenovo Solution Center” on page 66.
Page 73: Monitor Problems
The fingerprint reader on the keyboard does not work Solutions: • Enroll your fingerprint correctly. • Never scratch the surface of the reader with a hard, pointed object. • Never scrap the surface of the reader with your nail or anything hard. •...
Page 74: Networking Problems
The adapter stops working for no reason Solution: The network driver files might be corrupt or missing. Update the driver by referring to the “Solution” description for the previous problem to ensure that the latest device driver is installed. ThinkStation P500 and P700 User Guide...
Page 75: I Have Connected An Option To My Computer, But It Does Not Work
The Wake On LAN feature is not working Solution: Enable the Wake On LAN (WOL) feature in the BIOS program. My computer is a Gigabit Ethernet model and I use a speed of 1000 Mbps, but the connection fails or errors occur Solution: Connect the network cable to the Ethernet connector using Category 5 wiring and a 100 BASE-T hub/switch (not 100 BASE-X).
Page 76: The Printer Does Not Work
• Connect the serial cable to the serial connector on the computer and to the serial device. If the serial device has its own power cord, attach the power cord to a grounded electrical outlet. • Turn on the serial device and keep the device online. ThinkStation P500 and P700 User Guide...
Page 77: Software Problems
• Install any application programs supplied with the serial device. Refer to the documentation that comes with the serial device for more information. • If you added one serial-connector adapter, install the adapter correctly. Software problems This section provides solutions to software-related problems. When using a sort feature, dates cannot be sorted in the correct order Solution: Some programs developed before the year 2000 used only the last two digits of a year to sort dates, assuming the first two digits were 19.
Page 78: Lenovo Solution Center
USB key. • If you are using an Android device with the Lenovo Workstation Diagnostics app installed, open the application for details about the error. For more information on the Lenovo Workstation Diagnostics app, go to http://www.thinkworkstationsoftware.com/diags...
Page 79 For more information about how to use the diagnostic USB connector on your computer, decipher the error codes, or use the Lenovo Workstation Diagnostics app, go to http://www.thinkworkstationsoftware.com/diags. The hardware diagnostic function is enabled on your computer by default. To disable the function, do the following: 1.
Page 80 ThinkStation P500 and P700 User Guide...
Page 81: Chapter 8. Recovery Information
Product Recovery program installed. If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you must install the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following: 1.
Page 82: Creating Recovery Media
Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.
Page 83 To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Page 84: Creating And Using A Rescue Medium
Creating a rescue medium To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Page 85: Reinstalling Preinstalled Programs And Device Drivers
Reinstalling preinstalled programs and device drivers Your computer enables you to reinstall preinstalled programs and device drivers. Reinstalling preinstalled programs To reinstall programs preinstalled on your Lenovo computer, do the following: 1. Turn on the computer. 2. Go to C:\SWTOOLS.
Page 86: Solving Recovery Problems
To reset your computer, do the following: 1. Move the pointer to the top-right or bottom-right corner of the screen to display the charms. Click Settings ➙ Change PC settings ➙ Update and recovery ➙ Recovery. ThinkStation P500 and P700 User Guide...
Page 87: Using The Advanced Startup Options
2. In the Remove everything and reinstall Windows section, click Get started. Using the advanced startup options Advanced startup options enable you to change the startup settings of your Windows operating system, start the computer from an external device, or restore the Windows operating system from a system image. To use the advanced startup options, do the following: 1.
Page 88 ThinkStation P500 and P700 User Guide...
Page 89: Chapter 9. Installing Or Replacing Hardware
Important safety information” on page v. Notes: • Use only computer parts provided by Lenovo. • When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.
Page 90: Removing And Reinstalling The Direct Cooling Air Baffle
1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See “Removing the computer cover” on page 77. ThinkStation P500 and P700 User Guide...
Page 91 3. Grasp the handle in the direct cooling air baffle and pull the direct cooling air baffle out of the computer. Figure 13. Removing the direct cooling air baffle To reinstall the direct cooling air baffle, do the following: Chapter 9 Installing or replacing hardware...
Page 92: Installing Or Replacing A Device In The Optical Drive Bay
1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See “Removing the computer cover” on page 77. ThinkStation P500 and P700 User Guide...
Page 93 3. Remove the direct cooling air baffle. See “Removing and reinstalling the direct cooling air baffle” on page 78. 4. Locate the optical drive bay that you want to use. See “Locating components” on page 6. 5. Depending on whether you are installing or replacing an optical drive, do one of the following: •...
Page 94 8. Reinstall the direct cooling air baffle. See “Removing and reinstalling the direct cooling air baffle” on page 78. What to do next: • To work with another piece of hardware, go to the appropriate section. ThinkStation P500 and P700 User Guide...
Page 95: Installing Or Replacing A Device In The 5.25-Inch Flex Module
• To complete the installation or replacement, go to “Completing the parts replacement” on page 142. Installing or replacing a device in the 5.25-inch flex module Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information”...
Page 96 Figure 21. Removing the plastic clip from the slim optical drive 4. Install the two screws to secure the plastic clip on the rear of the new slim optical drive. Figure 22. Installing the plastic clip to the slim optical drive ThinkStation P500 and P700 User Guide...
Page 97 5. Slide the new slim optical drive with the plastic clip into the flex module until the slim optical drive snaps into position. Figure 23. Installing the slim optical drive in the flex module 6. Position the flex module cover on the flex module so that the rail guides on the bottom of the flex module cover engage the rails on the flex module.
Page 98 Flex the four clips on the sides of the card reader retaining bracket to remove the card reader from the bracket. Figure 27. Removing the card reader from the card reader retaining bracket ThinkStation P500 and P700 User Guide...
Page 99 4. To install the a new card reader into the card reader retaining bracket, align the four holes in the card reader with the corresponding studs on the bracket and then press the new card reader downward until it snaps into position. Figure 28.
Page 100 2. Lift the clip on the side of the flex module upward and slide the flex module cover to the rear of the flex module to remove the cover. Figure 31. Removing the flex module cover 3. If you are replacing an eSATA connector or IEEE 1394 connector, do the following: ThinkStation P500 and P700 User Guide...
Page 101 a. Disconnect the eSATA connector or IEEE 1394 connector cable from the system board. See “Locating parts on the system board” on page 6. b. Press the two clips toward each other as shown to pull the eSATA connector or IEEE 1394 connector out of the flex module.
Page 102: Removing And Reinstalling The Optical Drive Bracket
3. Remove the direct cooling air baffle. See “Removing and reinstalling the direct cooling air baffle” on page 78. 4. Remove the device that is installed in the bracket. See “Installing or replacing a device in the optical drive bay” on page 80. ThinkStation P500 and P700 User Guide...
Page 103 5. Press the retaining clip on the top of the optical drive bracket and pivot the bracket outward from the rear to remove it from the computer chassis. Figure 35. Removing the optical drive bracket To reinstall the optical drive bracket, do the following: 1.
Page 104: Replacing The Cover Presence Switch
4. Remove the optical drive bracket. See “Removing and reinstalling the optical drive bracket” on page 90. 5. Locate the cover presence switch. See “Locating components” on page 6. 6. Disconnect the cover presence switch cable from the system board. ThinkStation P500 and P700 User Guide...
Page 105 7. Slide the cover presence switch as shown to remove it from the computer chassis. Figure 38. Removing the cover presence switch 8. Align the two notches in the new cover presence switch with the two tabs on the computer chassis, and then push the new cover presence switch in until it is seated securely between the tabs.
Page 106: Replacing The Front Fan Assembly
4. Disconnect the front fan assembly cable from the front fan connector on the system board. 5. Connect the cable of the new front fan assembly to the front fan connector on the system board. See “Locating parts on the system board” on page 6. ThinkStation P500 and P700 User Guide...
Page 107: Installing Or Replacing An Internal Storage Drive
• PCI Express solid-state drive For ThinkStation P500 30AW and 30AX, the 5.25-inch flex module only supports one 3.5-inch SATA hard disk drive with a maximum capacity of 1 TB or one 2.5-inch SATA solid-state drive with a maximum capacity of 256 GB.
Page 108 • If you are replacing a 3.5-inch storage drive, open the handles on both sides of the storage drive bracket, disconnect the cables from the storage drive, and pull out the bracket with the storage drive. ThinkStation P500 and P700 User Guide...
Page 109 Figure 43. Removing the type storage drive bracket Then, flex the sides of the bracket to remove the storage drive from the bracket. Figure 44. Removing the storage drive from the type bracket 5. Flex the sides of the bracket and align pins on the bracket with the corresponding holes in the new storage drive.
Page 110 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. ThinkStation P500 and P700 User Guide...
Page 111 2. Remove the computer cover. See “Removing the computer cover” on page 77. 3. Locate the storage drive bay. See “Locating internal drives” on page 10. 1. Press the pit on the bracket cover, and then grasp the tilted cover to pull the bracket out of the storage drive bay.
Page 112 What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 142. ThinkStation P500 and P700 User Guide...
Page 113 Installing or replacing a 3.5-inch storage drive in the optical drive bay To install or replace a 3.5-inch storage drive in the optical drive bay, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.
Page 114 Do not touch the circuit board on the storage drive. Note: Ensure that the circuit board faces upward and the connectors face toward the rear of the bracket. Figure 54. Installing the storage drive into the bracket ThinkStation P500 and P700 User Guide...
Page 115 9. Install the bracket with the new storage drive into the front-access storage enclosure, and then close the handles on both sides of the bracket. Note: Ensure that the storage drive connectors are aligned with the corresponding connectors in the front-access storage enclosure. Figure 55.
Page 116 4. Depending on whether you are installing or replacing a 2.5-inch storage drive, do one of the following: • If you are installing a 2.5-inch storage drive, open the handles on both sides of the storage drive bracket, and pull out the empty bracket. ThinkStation P500 and P700 User Guide...
Page 117 • If you are replacing a 2.5-inch storage drive, open the handles on both sides of the storage drive bracket, disconnect the cables from the storage drive, and pull out the bracket with the storage drive. Figure 58. Removing the type storage drive bracket Then, flex the sides of the bracket to remove the 2.5-inch storage drive from the bracket.
Page 118 Figure 61. Installing the type storage drive bracket 7. Connect the signal cable and the power cable to the new storage drive, and then close the handles on both sides of the bracket. ThinkStation P500 and P700 User Guide...
Page 119 To install or replace a 2.5-inch storage drive in a type bracket, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 77. 3.
Page 120 Figure 64. Installing the storage drive into the type bracket 7. Slide the bracket with the new storage drive into the storage drive bay until it snaps into position. Figure 65. Installing the type storage drive bracket ThinkStation P500 and P700 User Guide...
Page 121 What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 142. Installing or replacing a 2.5-inch storage drive with a converter in the storage drive bay Depending on your computer model, one of the following types of storage drive bracket is used in the storage drive bay: Figure 66.
Page 122 Figure 67. Removing the type storage drive bracket Then, flex the sides of the bracket to remove the converter from the bracket. Figure 68. Removing the converter from the type bracket ThinkStation P500 and P700 User Guide...
Page 123 5. Lift up the tab of the metal bracket and push the tab as shown to slide the bracket and remove it from the plastic frame. Note: If you are replacing a storage drive, push the tab harder to disconnect the storage drive from the plastic frame.
Page 124 Figure 71. Installing the storage drive into the metal bracket of the converter 8. Insert the four posts on the metal bracket into the corresponding slots in the plastic frame as shown. Figure 72. Inserting the metal bracket into the plastic frame of the converter ThinkStation P500 and P700 User Guide...
Page 125 9. Push the metal bracket down until the tab is slightly curved, and then push the bracket with the storage drive forward as shown until the tab snaps into position. Figure 73. Installing the metal bracket into the plastic frame of the converter 10.
Page 126 10. 4. Press the pit on the bracket cover, and then grasp the tilted cover to pull the bracket out of the storage drive bay. Figure 76. Removing the type storage drive bracket ThinkStation P500 and P700 User Guide...
Page 127 5. If you are replacing a storage drive with a converter, flex the sides of the bracket to remove the converter from the bracket. Figure 77. Removing the converter from the type bracket Remove the storage drive from the converter. See Figure 69 “Removing the metal bracket from the plastic frame of the converter”...
Page 128 4. If your computer has a front-access storage enclosure installed, remove the front-access storage enclosure from the optical drive bay. See “Installing or replacing a device in the optical drive bay” on page 80. ThinkStation P500 and P700 User Guide...
Page 129 5. Press the tab on the rear of the front-access storage enclosure so that the front cover is opened. Figure 80. Opening the front cover of the front-access storage enclosure 6. Open the handles on both sides of the storage drive bracket and pull the bracket out of the front-access storage enclosure.
Page 130 Note: Ensure that the connectors face toward the rear of the bracket. If you are installing a 2.5-inch hard disk drive, ensure that the circuit board faces downward. Figure 83. Installing the storage drive into the bracket ThinkStation P500 and P700 User Guide...
Page 131 9. Install the bracket with the new storage drive into the front-access storage enclosure, and then close the handles on both sides of the bracket. Note: Ensure that the storage drive connectors are aligned with the corresponding connectors in the front-access storage enclosure. Figure 84.
Page 132 See “Installing or replacing a flex adapter” on page 138. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 142. ThinkStation P500 and P700 User Guide...
Page 133: Replacing The Power Supply Assembly
Replacing the power supply assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information” on page v. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety and proper Underwriters Laboratories (UL) certification.
Page 134: Installing Or Replacing A Pci Card
• To complete the installation or replacement, go to “Completing the parts replacement” on page 142. Installing or replacing a PCI card Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information” on page v. ThinkStation P500 and P700 User Guide...
Page 135 Depending on your computer model, your computer comes with one of the following combinations: • ThinkStation P500: One standard PCI card slot, one PCI Express x1 card slot, two PCI Express x4 card slots, and two PCI Express x16 graphics card slots. For machine types 30AW and 30AX, see “Video features”...
Page 136 Gently pull the PCI card retainer out of the slot in the front fan assembly and then remove the card retainer from the PCI card latch. Figure 93. Removing the PCI card retainer ThinkStation P500 and P700 User Guide...
Page 137 5. At the rear of the computer, lift up the plastic PCI card latch and pivot it to the left to rest it on the edge of the rear panel. Figure 94. Opening the PCI card latch 6. Depending on whether you are installing or replacing a PCI card, do one of the following: •...
Page 138 Note: If the new PCI card needs to be connected to another device, connect the cable of the device to the new PCI card. 9. Pivot the PCI card latch to the right and push it back in until it snaps into position. ThinkStation P500 and P700 User Guide...
Page 139: Installing Or Replacing A Full-Length Pci Card
Depending on your computer model, your computer comes with one of the following combinations: • ThinkStation P500: One standard PCI card slot, one PCI Express x1 card slot, two PCI Express x4 card slots, and two PCI Express x16 graphics card slots •...
Page 140 6. Depending on whether you are installing or replacing a full-length PCI card, do one of the following: • If you are installing a new full-length PCI card, remove the appropriate metal slot cover. ThinkStation P500 and P700 User Guide...
Page 141: Installing Or Replacing The Super Capacitor Module
• If you are replacing an old full-length PCI card, disconnect the power cord from the card, press the card retaining latch as shown to disengage the latch, and then grasp the old card that is currently installed and gently pull it out of the slot. Notes: –...
Page 142 8. Gently pivot the plastic retaining clip on the bracket as shown and install the new super capacitor module into the bracket at the same time. Note: Ensure that the cable of the super capacitor module is oriented as shown. ThinkStation P500 and P700 User Guide...
Page 143 Figure 101. Installing the super capacitor module into the bracket 9. Install the holder with the new super capacitor module into a PCI Express card slot. See “Installing or replacing a PCI card” on page 122. Note: It is recommended that you use the PCI Express card slot with the fewest lanes. 10.
Page 144: Replacing The Rear Fan Assembly
6. Press the retaining clip attached to the edge of the computer rear panel to remove the rear fan assembly as shown from the chassis. Figure 103. Removing the rear fan assembly 7. Align the two tabs on the new rear fan assembly with the two corresponding slots in the computer chassis. ThinkStation P500 and P700 User Guide...
Page 145 Figure 104. Positioning the rear fan assembly 8. Pivot the new rear fan assembly toward the rear panel as shown until the retaining clip snaps into position. Figure 105. Installing the rear fan assembly 9. Connect the rear fan assembly cable to the rear fan connector on the system board. See “Locating parts on the system board”...
Page 146: Replacing The Heat Sink And Fan Assembly
Note: Depending on your computer model, your computer might come with one or two heat sink and fan assemblies. The illustrations in the following steps might be slightly different from your computer. 6. Disconnect the heat sink and fan assembly cable from the microprocessor fan connector on the system board. ThinkStation P500 and P700 User Guide...
Page 147 7. Follow the following sequence to remove the four screws that secure the heat sink and fan assembly to the system board: a. Partially remove screw , then fully remove screw , and then fully remove screw b. Partially remove screw , then fully remove screw , and then fully remove screw Note: Carefully remove the four screws from the system board to avoid any possible damage to the...
Page 148: Installing Or Replacing A Memory Module
• Use 32 GB or 64 GB DDR4 ECC LRDIMMs in any combination up to a maximum of 512 GB. • Always install DIMMs in the following order as illustrated: Figure 107. Memory module installation order for ThinkStation P500 For ThinkStation P700: Your computer has 12 slots for installing or replacing DDR4 DIMMs that provide up to a maximum of 768 GB system memory.
Page 149 • Always install DIMMs in the following order as illustrated: Figure 108. Memory module installation order for ThinkStation P700 To install or replace a memory module, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.
Page 150: Installing Or Replacing A Flex Adapter
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information” on page v. Depending on your computer model, the type of flex adapter on your computer varies. ThinkStation P500 and P700 User Guide...
Page 151 Note: This section uses illustrations for installing or replacing a flex adapter on a ThinkStation P500 computer as examples. For a ThinkStation P700 computer, the plastic tab on the flex adapter might be shorter than illustrated. To install or replace a flex adapter, do the following: 1.
Page 152: Replacing The Battery
Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-connector assignments (configuration). A battery keeps this information active when you turn off the computer. ThinkStation P500 and P700 User Guide...
Page 153 The battery normally requires no charging or maintenance throughout its life; however, no battery lasts forever. If the battery fails, the date, time, and configuration information (including passwords) are lost. An error message is displayed when you turn on the computer. Refer to the “Lithium coin cell battery notice”...
Page 154: Replacing The Keyboard Or Mouse
2. Ensure that the cables are routed correctly before reinstalling the computer cover. Keep cables clear of the hinges and sides of the computer chassis to avoid interference with reinstalling the computer cover. ThinkStation P500 and P700 User Guide...
Page 155 3. Position the computer cover on the chassis so that the slots on both the top and the bottom of the cover are aligned with the corresponding little posts on the chassis. Note: Keep the handle on the cover latch lifted before you finish reinstalling the computer cover. Figure 118.
Page 156: Obtaining Device Drivers
7. To update your configuration, see “Using the Setup Utility program” on page 37. Note: In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.
Page 157: Chapter 10. Getting Information, Help, And Service
You can use the information in this section to access useful resources relating to your computing needs. Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program provides easy access to various tools to help you work more easily and securely. To access the Lenovo ThinkVantage Tools program, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools.
Page 158: Lenovo Support Web Site
Most computers come with a diagnostic program that help you identify hardware problems. You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at: http://www.lenovo.com/support...
Page 159: Using Other Services
• Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts • Identification of software problem sources • Configuration of BIOS as part of an installation or upgrade • Changes, modifications, or upgrades to device drivers •...
Page 160 Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com ThinkStation P500 and P700 User Guide...
Page 161: Chapter 11. System Memory Speed
Intel Xeon E5-2699 v3, E5-2698 v3, E5-2697 v3, E5-2695 V3, E5-2690 v3, E5-2685 v3, E5-2683 v3, E5-2680 v3, 1.2 V 2133 MHz E5-2670 v3, E5-2667 v3, E5-2660 v3, E5-2650 v3, E5-2643 v3, E5-2637 v3, E5-2650L v3, E5-1680 v3, E5-1660 © Copyright Lenovo 2014, 2015...
Page 162 E5-1650 v3, E5-1630 v3, E5-1620 1.2 V Intel Xeon E5-2640 v3, E5-2630 v3, E5-2623 v3, E5-2620 v3, E5-2630L 1866 MHz v3, E5-1607 v3, E5-1603 v3 1.2 V Intel Xeon E5-2609 v3, E5-2603 v3 1600 MHz ThinkStation P500 and P700 User Guide...
Page 163: Appendix A. Regulatory Information
• Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Page 164 Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
Page 165: Eurasian Compliance Mark
All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/UserManuals.
Page 166 ThinkStation P500 and P700 User Guide...
Page 167: Appendix B. Weee And Recycling Information
Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
Page 168: Recycling Information For Brazil
If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.
Page 169 Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/recycling Appendix B. WEEE and recycling information...
Page 170 ThinkStation P500 and P700 User Guide...
Page 171: Appendix C. Restriction Of Hazardous Substances Directive (Rohs)
(RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).
Page 172: Ukraine Rohs
Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. ThinkStation P500 and P700 User Guide...
Page 173: Appendix D. Energy Star Model Information
For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 5.
Page 174 ThinkStation P500 and P700 User Guide...
Page 175: Appendix E. Notices
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Page 176: Trademarks
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo The ThinkStation logo Rescue and Recovery ThinkStation ThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies.
Page 178 101, 116 startup device optical drive bracket, removing, installing temporary startup device optical drive, replacing serial connector optical mouse service cleaning ThinkStation P500 and P700 User Guide...
Page 179 BIOS, updating 42–43 trademarks troubleshooting, basic troubleshooting, diagnostics updating system programs the BIOS updating the BIOS USB 2.0 connector USB 3.0 connector using a rescue medium, creating and BIOS passwords diagnostic program documentation other services © Copyright Lenovo 2014, 2015...
Page 180 ThinkStation P500 and P700 User Guide...

This manual is also suitable for:

Thinkstation p700

Lenovo ThinkStation P500 Manual

Read this First: Important Safety Information

Chapter 1. Product Overview

Chapter 2. Using Your Computer

Chapter 3. You and Your Computer

Chapter 4. Security

Chapter 5. Advanced Configuration

Chapter 6. Preventing Problems

Chapter 7. Troubleshooting and Diagnostics

Chapter 8. Recovery Information

Chapter 9. Installing or Replacing Hardware

Chapter 10. Getting Information, Help, and Service

Chapter 11. System Memory Speed

Appendix A. Regulatory Information

Appendix B. WEEE and Recycling Information

Appendix C. Restriction of Hazardous Substances Directive (Rohs)

Appendix D. ENERGY STAR Model Information

Appendix E. Notices

Index

Quick Links

User Guide

Troubleshooting

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Summary of Contents for Lenovo ThinkStation P500

This manual is also suitable for:

Table of Contents