Contents Component identification ....................... 7 Front panel components ..........................7 Front panel components (standard configuration)................. 7 Front panel components (optional hard drive cage configuration) ............8 Front panel LEDs and buttons ........................9 Front panel LEDs and buttons (standard configuration)................9 Front panel LEDs and buttons (optional hard drive cage configuration) ..........
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Configuration tools ..........................56 SmartStart software........................56 HP ROM-Based Setup Utility......................57 Array Configuration Utility ......................58 HP ProLiant Essentials Rapid Deployment Pack .................. 59 Re-entering the server serial number and product ID ................59 Management tools........................... 59 Automatic Server Recovery ......................59 ROMPaq utility..........................
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Array Diagnostic Utility ........................63 Manual ROMPaq disaster recovery....................63 Keeping the system current ........................63 Drivers ............................63 Version control ..........................64 ProLiant Support Packs ........................64 Operating system version support ....................64 System Online ROM Flash Component Utility ..................64 Change control and proactive notification ..................
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Specifications ..........................91 Environmental specifications ........................91 Server specifications ..........................91 Technical support........................93 Related documents ..........................93 HP contact information ..........................93 Customer Self Repair ..........................93 Acronyms and abbreviations...................... 101 Index............................104 Contents 6...
Component identification Front panel components Front panel components (standard configuration) Item Description Hard drive bay 1 Hard drive bay 2 Serial label pull tab 12.7-mm optical drive bay USB connectors (2) Power On/Standby button and system power LED Component identification 7...
Front panel components (optional hard drive cage configuration) Item Description Hard drive bay 1 Hard drive bay 2 9.5-mm optical drive bay Hard drive bay 3 Serial label pull tab USB connectors (2) Hard drive bay 4 Power On/Standby button and system power LED Component identification 8...
Front panel LEDs and buttons Front panel LEDs and buttons (standard configuration) Item Description Status 12.7-mm optical drive Green = Drive activity is normal. activity LED Amber = Drive failure has occurred. Off = No drive activity exists. UID button/LED Blue = Identification is activated.
Item Description Status Drive activity LED Green = Drive activity is normal. Amber = Drive failure has occurred. Off = No drive activity exists. Power On/Standby button Green = System is on. and system power LED Amber = System is shut down, but power is still applied. Off = Power cord is not attached or power supply failure has occurred.
Item Description Status NIC 2 link/activity LED Green = Network link exists. Flashing green = Network link and activity exist. Off = No network link exists. If power is off, the front panel LED is not active. View the LEDs on the RJ-45 connector.
Item Description UID button/LED Video connector Dedicated iLO 2 management port (optional) 10/100/1000 NIC 1/shared iLO 2 management port Keyboard connector PCI expansion slot definitions For this server model, PCI expansion slots 1-3 and 6-7 are reserved. Slot Type Length Connector Interconnect PCI Express...
System board components For this server, some system board slots and connectors are reserved. Item Description DIMM slot 1 (bank A) DIMM slot 2 (bank B) DIMM slot 3 (bank A) DIMM slot 4 (bank B) Processor socket Reserved System power connector Processor power connector Fan 1 connector Fan 2 connector...
• Short the NMI jumper pins • Press the NMI switch • Use the iLO Virtual NMI feature For additional information, see the whitepaper on the HP website (http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00797875/c00797875.pdf). System board LEDs Item LED description Status Processor error Amber = A multibit error has occurred.
Combinations of illuminated system LEDs and the internal health LED indicate system status. The front panel health LEDs indicate only the current hardware status. In some situations, HP SIM may report server status differently than the health LEDs because the software tracks more system attributes.
System LED and Internal Health Status Color LED Color Amber • DIMM in slot X has reached single-bit correctable error threshold. • DIMM in slot X is in a pre-failure condition. • DIMM in slot X is an unsupported type, but valid memory exists in another bank.
To remove the server from an HP, Compaq branded, telco, or third-party rack: Power down the server (on page 20). Disconnect all peripheral cables and power cords from the server rear panel.
Remove the server from the rack. For more information, see the documentation that ships with the rack mounting option. Place the server on a sturdy, level surface. Remove the primary access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Power down the server (on page 20). Remove the server from the rack (on page 20). Remove the primary access panel (on page 21). Disconnect any internal or external cables connected to any existing expansion boards. Remove the PCI riser board assembly. Install the PCI riser board assembly CAUTION: To prevent damage to the server or expansion boards, power down the server and...
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Install the server into the rack. Operations 23...
(http://www.hp.com/hps/carepack/servers/cp_proliant.html). Rack planning resources The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks. For more information on the content of each resource, refer to the rack resource kit documentation. If you intend to deploy and configure multiple servers in a single rack, refer to the white paper on high- density deployment at the HP website (http://www.hp.com/products/servers/platforms).
HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.
Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.
WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: The leveling jacks are extended to the floor. • • The full weight of the rack rests on the leveling jacks. The stabilizing feet are attached to the rack if it is a single-rack installation. •...
If you are installing the server into a telco rack, order the appropriate option kit at the RackSolutions.com website (http://www.racksolutions.com/hp). Follow the server-specific instructions on the website to install the rack brackets. Use the following information when connecting peripheral cables and power cords to the server.
(such as language and operating system). The system is set up by default for the English language. For more information on the automatic configuration, refer to the HP ROM-Based Setup Utility User Guide located on the Documentation CD. Installing the operating system To operate properly, the server must have a supported OS.
All DIMMs installed must be the same speed (DDR2 PC6400). Do not install DIMMs supporting different speeds. • If only a single DIMM is installed, HP recommends installing it in slot 1A. BIOS detects the DIMM population and sets the system as follows: •...
The following table lists some, but not all, possible configurations. For best performance, HP recommends dual-bank interleaved mode configurations. Slot 1A Slot 2B Slot 3A Slot 4B Total memory Mode 512 MB — — — 512 MB Single-bank 512 MB —...
Hard drive guidelines When adding hard drives to the server, observe the following general guidelines: • The system automatically sets all drive numbers. • If only one hard drive is used, install it in the bay with the lowest drive number. •...
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Remove the hard drive. Installing a hard drive IMPORTANT: Hot-plug capability and drive LED support are only available when a supported optional controller is installed in the server.
Install the hard drive. Installing a four-bay hard drive cage To install the component: Power down the server (on page 20). Remove the server from the rack (on page 20). Remove the primary access panel (on page 21). Remove the secondary access panel (on page 21). Disconnect the front panel LED cable and the front USB cable.
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Remove the two-bay hard drive cage. In the following illustration, the hard drive backplanes have been removed for clarity. Install the four-bay hard drive cage. In the following illustration, the hard drive backplanes have been removed for clarity. Hardware options installation 35...
Route and connect the hard drive cables to the backplanes and to the system board. Connect the power cables to the backplanes. Connect the front panel LED cable and the front USB cable to the system board. Install the secondary access panel. Install the primary access panel.
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Using a T-15 Torx screwdriver, remove the 12.7-mm optical drive carrier. Remove the 12.7-mm optical drive blank. Hardware options installation 37...
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Remove the four M2 screws required to install the 12.7-mm optical drive. Install the 12.7-mm optical drive in the optical drive carrier. Hardware options installation 38...
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Using a T-15 Torx screwdriver, install the interposer board. Install the 12.7-mm optical drive assembly and carrier. Hardware options installation 39...
Connect the power cable and the optical drive cable to the 12.7-mm optical drive. Route and connect the optical drive cable to the system board. Install the secondary access panel. Install the primary access panel. Install the server into the rack. Optical drive assembly (9.5 mm) option To install a 9.5-mm optical drive, the optional four-bay hard drive cage is required.
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Remove the secondary access panel (on page 21). Remove the 9.5-mm optical drive blank. Retain the blank for future use. Install the 9.5-mm optical drive assembly. When fully inserted, the assembly locking latch clicks. Hardware options installation 41...
Connect the optical drive and power cable to the 9.5-mm optical drive. Route the cable and connect the cable's SATA connector to the system board. Connect the cable's power connector to the power supply. Install the secondary access panel. Install the primary access panel. Install the server into the rack.
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Disconnect any internal or external cables connected to any existing expansion boards. Remove the PCI riser board assembly (on page 21). Remove the expansion slot cover. Install the expansion board. IMPORTANT: The server does not power up if the PCI riser board assembly is not seated properly.
PCI-X riser board option To install the component: Power down the server (on page 20). Remove the server from the rack (on page 20). Remove the primary access panel (on page 21). Disconnect any internal cables connected to any existing expansion boards. Remove the PCI riser board assembly (on page 21).
The server does not power up if the PCI riser board assembly is not seated properly. Install the PCI riser board assembly (on page 22). Connect the HP ProLiant DL320 hot-plug SAS/SATA cable, provided in the HP ProLiant DL320 hot- plug cable option kit, to the SAS/SATA backplane. Hardware options installation 45...
Connect the hot-plug SAS/SATA cable to the controller. For connector locations, see the documentation that ships with the controller. Install the primary access panel. Install the server into the rack. Battery-backed write cache battery option CAUTION: To prevent a server malfunction or damage to the equipment, do not add or remove the battery pack while an array capacity expansion, RAID level migration, or stripe size migration is in progress.
Install the battery. Route the cable ("Battery cabling for BBWC" on page 54). Connect the cable to the controller. For clarity, the server is not shown in this illustration. Dedicated iLO2 optional module connector To install the component: Power down the server (on page 20). Remove the server from the rack (on page 20).
Remove the management port option cover. Using a T-15 Torx screwdriver, install the dedicated iLO 2 management port module. Install the primary access panel. Install the server into the rack. Internal USB connector option To install the component: Power down the server (on page 20). Remove the server from the rack (on page 20).
Using a T-15 Torx screwdriver, install the internal USB connector. Route and connect the internal USB cable to the system board. Install the primary access panel. Install the server into the rack. SAS/SATA controller cable Depending on the model purchased, the server may look different than shown. Power down the server (on page 20).
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Connect the SAS/SATA controller cable. Coil cables behind the hard drive backplane to minimize airflow impact. Install the secondary access panel. Install the primary access panel. Install the server into the rack. Power up the server (on page 20). For more information on routing and connecting the cables, see "Optional SAS controller cabling (on page 52)."...
Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. Server cabling CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or air flow can be blocked.
Embedded SATA controller cabling (optional hard drive cage configuration) CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or air flow can be blocked. Optional SAS controller cabling Optional SAS controller cabling (standard configuration) CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or air flow can be blocked.
Optional SAS controller cabling (optional hard drive cage configuration) CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or air flow can be blocked. Cabling 53...
Battery cabling for BBWC BBWC battery cabling to an optional controller in slot 4 BBWC battery cabling to an optional controller in slot 5 Cabling 54...
This automated server configuration process cuts time from each server deployed, making it possible to scale server deployments to high volumes in a rapid manner. For more information, and to download the SmartStart Scripting Toolkit, refer to the HP website (http://www.hp.com/servers/sstoolkit).
Selecting the primary boot controller • Configuring memory options • Language selection For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). Using RBSU To use RBSU, use the following keys: •...
RBSU by pressing the F9 key when prompted. After the settings are selected, exit RBSU and allow the server to reboot automatically. For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation).
It enables you to perform imaging or scripting functions and maintain software images. For more information about the RDP, refer to the HP ProLiant Essentials Rapid Deployment Pack CD or refer to the HP website (http://www.hp.com/servers/rdp).
ASR increases server availability by restarting the server within a specified time after a system hang or shutdown. At the same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system. You can disable ASR from the HP SIM console or through RBSU.
You must install and use HP SIM to benefit from the Pre-Failure Warranty for processors, SAS and SATA hard drives, and memory modules. For additional information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP SIM website (http://www.hp.com/go/hpsim).
Diagnostic tools HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation.
For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack. Array Diagnostic Utility The HP Array Diagnostics Utility is a web-based application that creates a report of all HP storage controllers and disk drives. This report provides vital information to assist in identifying faults or conditions that may require attention.
The VCA can be configured to point to a repository being managed by the VCRM, enabling easy version comparison and software updates. For more information about version control tools, refer to the HP Systems Insight Manager Help Guide and the Version Control User Guide on the HP Systems Insight Manager website (http://www.hp.com/go/hpsim).
(http://h18000.www1.hp.com/support/files/index.html). Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products. For more information, refer to the HP website (http://www.hp.com/go/pcn).
This section covers the steps to take in order to diagnose a problem quickly. To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section, "Start diagnosis flowchart (on page 70)," and follow the appropriate diagnostic path. If the other flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis...
Warnings and cautions WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board.
WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: The leveling feet are extended to the floor. • • The full weight of the rack rests on the leveling feet. The stabilizing feet are attached to the rack if it is a single-rack installation. •...
To verify the server configuration, connect to the System Management homepage and select Version Control Agent. The VCA gives you a list of names and versions of all installed HP drivers, Management Agents, and utilities, and whether they are up-to-date.
Diagnostic steps To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section, "Start diagnosis flowchart (on page 70)," and follow the appropriate diagnostic path. If the other flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis...
Item Refer to "Symptom information (on page 69)" "Loose connections (on page 69)" "Service notifications (on page 69)" The most recent version of a particular server or option firmware is available on the HP Support website (http://www.hp.com/support). Troubleshooting 71...
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Item Refer to "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) Server maintenance and service guide, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/platforms) •...
Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. Troubleshooting 73...
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Faulty internal component Item Refer to "Component identification (on page 7)" "HP Insight Diagnostics (on page 62)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) "Loose connections (on page 69)"...
"Symptom information (on page 69)" Server maintenance and service guide, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/platforms) "Port 85 and iLO messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) "General memory problems are occurring"...
OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot SmartStart Possible causes: • Corrupted operating system • Hard drive subsystem problem • Incorrect boot order setting in RBSU Troubleshooting 77...
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Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • Controller documentation "HP Insight Diagnostics (on page 62)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) •...
Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on page 61) • Server boots, but the internal health LED, external health LED, or component health LED is red or amber Troubleshooting 79...
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CD or the HP website (http://www.hp.com/products/servers/platforms) • "HP contact information (on page 93)" "HP Insight Diagnostics (on page 62)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • "Hardware problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support)
POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before removing, replacing, reseating, or modifying system components.
Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
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For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Battery replacement 83...
Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.
Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 • 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded or monitored.) For questions regarding this FCC declaration, contact us by mail or telephone: • Hewlett-Packard Company P.
Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
To forward them to recycling or proper disposal, use the public collection system or return them to HP, an authorized HP Partner, or their agents. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.
Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales, giveaway or promotion. Contact a qualified Taiwanese recycler for proper battery disposal. Power cord statement for Japan Regulatory compliance notices 89...
Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.
Specifications Environmental specifications Specification Value Temperature Operating 10°C to 35°C (50°F to 90°F) Non-operating 30°C to 60°C (-22°F to 140°F) Maximum rate of temperature change Operating 10°C/hr (18°F/hr) Non-operating 20°C/hr (36°F/hr) Relative humidity (noncondensing)*** Operating 10% to 90% Non-operating 5% to 95% Maximum wet bulb temperature (non-condensing) Operating...
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Specification Value Width 44.80 cm (17.64 in) Weight (maximum 15.20 kg (33.50 lb) configuration: all hard drives, power supplies, and processors installed) Weight (minimum 11.79 kg (26.0 lb) configuration: one hard drive, power supply, and processor installed) Input requirement Rated line voltage 90 VAC to 264 VAC Rated input frequency 47 Hz to 63 Hz...
Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
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HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days.
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La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
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Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio.
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Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
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(5) dias úteis. A peça com defeito deve ser enviada com a documentação correspondente no material de transporte fornecido. Caso não o faça, a HP poderá cobrar a reposição. Para as peças de reparo feito pelo cliente, a HP paga todas as despesas de transporte e de devolução da peça e determina a transportadora/serviço postal a ser utilizado.
Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Automatic Server Recovery BIOS Basic Input/Output System double data rate International Electrotechnical Commission Integrated Lights-Out Integrated Management Log keyboard, video, and mouse light-emitting diode NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association Acronyms and abbreviations 101...
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network interface controller non-maskable interrupt NVRAM non-volatile memory ORCA Option ROM Configuration for Arrays peripheral component interface PCI Express Peripheral Component Interconnect Express PCI-X peripheral component interconnect extended power distribution unit POST Power-On Self Test processor power module ProLiant Support Pack RAID redundant array of inexpensive (or independent) disks RBSU...
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read-only memory serial attached SCSI SATA serial ATA SCSI small computer system interface SDRAM synchronous dynamic RAM Systems Insight Manager TMRA recommended ambient operating temperature unit identification universal serial bus Version Control Agent VCRM Version Control Repository Manager Acronyms and abbreviations 103...
Index Care Pack 24, 65 cautions 67 Change Control 65 12.7-mm optical drive 36 component identification 7, 16 configuration of system 28, 56 connection problems 69 connectors 7 9.5-mm optical drive 40 controller board, installing 45 controller installation 45 crash dump analysis 16 access panel 21 creating a disk image 59 ACU (Array Configuration Utility) 58...
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HP Insight Diagnostics 62 operating system crash 16 HP ProLiant Essentials Foundation Pack 61 operating systems 29, 64 HP ProLiant Essentials Rapid Deployment Pack 59 optical device 7 HP Systems Insight Manager, overview 61 optical drive 36, 40 optical drive, 12.7-mm 36 optical drive, 9.5-mm 40...
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26, 66 SATA drives 11 scripted installation 56 serial label pull tab 7 warnings 26, 67 serial number 59 website, HP 93 series number 84 Server cabling 51 server fault indications flowchart 79 server features and options 30 server, installation 27...