Replaceable components are of three types: v Self-service customer replaceable unit (CRU): Replacement of self-service CRUs is your responsibility. If Lenovo installs a self-service CRU at your request, you will be charged for the installation. v Optional-service customer replaceable unit: You may install an optional-service CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for the server.
Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry. RoHS requirements must be implemented on Lenovo products placed on the market and sold in the European Union after June 2006. Products on the market before June 2006 are not required to have RoHS compliant parts.
Turkish statement of compliance The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE). Türkiye EEE Yönetmeliğine Uygunluk Beyanı Bu Lenovo ürünü, “Elektrik ve Elektronik Eşyalarda Bazı...
Use the information in this section to help you identify potential unsafe conditions in a Lenovo product that you are working on. Each Lenovo product, as it was designed and manufactured, has required safety items to protect users and service technicians from injury.
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v Do not touch the reflective surface of a dental mirror to a live electrical circuit. The surface is conductive and can cause personal injury or equipment damage if it touches a live electrical circuit. v Some rubber floor mats contain small conductive fibers to decrease electrostatic discharge.
Safety Information document under "Statement 1." Be sure to read all caution and danger statements in this document before you perform the procedures. Read any additional safety information that comes with the server or optional device before you install the device. Attention: telecommunication line cord.
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Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet.
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Statement 2: CAUTION: When replacing the lithium battery, use only a type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
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Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
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Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
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CAUTION: Do not place any object on top of rack-mounted devices. Attention: This server is suitable for use on an IT power distribution system whose maximum phase-to-phase voltage is 240 V under any distribution fault condition. Important: This product is not suitable for use with visual display workplace devices according to Clause 2 of the German Ordinance for Work with Visual Display Units.
ISO and diskette image files as virtual drives that are available for use by the server – Uploading a diskette image to the IMM memory and mapping it to the server as a virtual drive The blue-screen capture feature captures the video display contents before the IMM restarts the server when the IMM detects an operating-system hang condition.
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The information is collected into a file that you can send to Lenovo service and support. Additionally, you can view the information locally through a generated text report file. You can also copy the log to a removable media and view the log from a Web browser.
PCI Express x16 adapter capabilities The server has one slot for PCI Express x16 adapter, which will operate as an x8 adapter. v Redundant cooling and power capabilities The server supports up to two 920-watt hot-swap power supplies.
Upgradeable to two 920-watt hot-swap power supplies Software Lenovo provides software to help get your server up and running. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual Hot-swap fans: v Three (standard)
The EasyStartup program is provided with your server on DVD. The DVD is self starting (bootable). The user guide for the EasyStartup program is on the DVD and can be accessed directly from the program interface.
You can solve many problems without outside assistance by following the troubleshooting procedures in this Hardware Maintenance Manual and on the Lenovo Web site. This document describes the diagnostic tests that you can perform, troubleshooting procedures, and explanations of error messages and error codes.
– If the diagnostic programs were completed successfully and you still Diagnosing a problem Before you contact Lenovo or an approved warranty service provider, follow these procedures in the order in which they are presented to diagnose a problem with your server: 1.
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If you have to download the latest version of DSA , complete the following steps. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. 1) Go to: http://www.lenovo.com/support.
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Software to view operating-system levels. To display a list of available updates for your server, complete the following steps. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document.
Undocumented problems If you have completed the diagnostic procedure and the problem remains, the problem might not have been previously identified by Lenovo. After you have verified that all code is at the latest level, all hardware and software configurations...
To view the system-event log, select System Event Log. Viewing event logs without restarting the server If the server is not hung, methods are available for you to view one or more event logs without having to restart the server.
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Use any of the following methods: v Run Portable or Installable DSA to view the event logs or create an output file that you can send to Lenovo service and support. v Type the IP address of the IMM and go to the Event Log page.
POST error codes When you turn on the server, it performs a series of tests to check the operation of the server components and some optional devices in the server. This series of tests is called the power-on self-test, or POST.
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267). 2. (Trained service technician only) Replace the microprocessor. 1. If the server fails the POST memory test, reseat the DIMMs. 2. Remove and replace any DIMM for which the associated error LED is lit (see “Removing a memory module”...
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3. Replace the failing DIMM, which is indicated by a lit LED on the system board. 1. Reseat the DIMMs, and then restart the server. 2. Remove the lowest-numbered DIMM pair of those that are identified, replace it with an identical pair of known good DIMMs, and then restart the server.
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1. Reseat the battery. 2. Clear the CMOS memory (see “System-board switches and jumpers” on page 144). 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Battery b. (Trained service technician only) System board 1.
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Each adapter b. (Trained service technician only) System board 1. Recover the server firmware to the latest level. 2. Undo any recent configuration changes, or clear CMOS memory to restore the settings to the default values. 3. Remove any recently installed hardware.
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1. Run the Setup utility, select Load Default Settings, and save the settings to recover the primary server firmware settings. 2. Turn off the server and remove it from the power source. 3. Reconnect the server to the power source, and then turn on the server.
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Action 1. Undo any recent system changes, such as new settings or newly installed devices. 2. Make sure that the server is attached to a reliable power source. 3. Remove all hardware that is not listed on the ThinkServer ready Web site.
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
The system-event log contains messages of three types: Information Information messages do not require action; they record significant system-level events, such as when the server is started. Warning Warning messages do not require immediate action; they indicate possible problems, such as when the recommended maximum ambient temperature is exceeded.
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1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed. 2. Make sure that the heat sink for microprocessor nis installed correctly.
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A processor failed - FRB1/BIST condition has occurred. Error A processor configuration mismatch has occurred. 1. Check for a server firmware update. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify...
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CPU complex error has asserted. Error A sensor has changed to Critical state from a less severe state. 1. Check for a server firmware update. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part...
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2. Make sure that the heat sink for microprocessor n is installed correctly.
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1. Check the device driver. 2. Reinstall the device driver. 1. Recover the server firmware from the backup page (see “Recovering from a Lenovo ThinkServer Server Firmware update failure” on page 122). 2. Update the server firmware to the latest level.
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1. Check the system-event log. 2. Check the PCI error LEDs. 3. Remove the adapter from the indicated PCI slot. 4. Check for a server firmware update. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part...
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1. Check the system-event log. 2. Check the microprocessor error LEDs. 3. Remove the failing microprocessor from the system board. 4. Check for a server firmware update. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part...
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1. Check the system-event log. 2. Check for an error LED on the system board. 3. Replace any failing device. 4. Check for a server firmware update. Important: Some cluster solutions require specific code levels or coordinated code updates.
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Error A sensor has changed to Nonrecoverable state. Error A sensor has changed to Nonrecoverable state. 1. Turn off the server and disconnect it from power. 2. (Trained service technician only) Remove the PCI adapter and microprocessor 1. Reinstall the microprocessor in socket 1 and restart the server.
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A sensor has changed to Nonrecoverable state. Error A sensor has changed to Nonrecoverable state. 1. Turn off the server and disconnect it from power. 2. Remove the hard disk drives, hard disk drive backplanes, and DIMMs in connectors 1 through 8.
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A sensor has changed to Nonrecoverable state. Error A sensor has changed to Nonrecoverable state. 1. Turn off the server and disconnect it from power. 2. Remove the hard disk drives and the hard disk drive backplanes. 3. Restart the server.
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
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3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane...
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A DIMM configuration error has occurred. Error A memory uncorrectable error has occurred. 1. If the server failed the POST memory test, reseat the DIMMs. 2. Replace any DIMM that is indicated by a lit error LED. Note: You do not have to replace DIMMs by pairs.
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Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. 1. If the server failed the POST memory test, reseat the DIMMs. 2. Replace any DIMM that is indicated by a lit error LED.
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2. If a fan has failed, complete the action for a fan failure.
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(Sensor = One of PCI Err) 1. Check the extender-card LEDs. 2. Reseat the affected adapters and extender card. 3. Update the server and adapter firmware (UEFI and IMM). Important: Some cluster solutions require specific code levels or coordinated code updates.
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(Sensor = One of PCI Err) Error 1. Check the extender-card LEDs. 2. Reseat the affected adapters and extender card. 3. Update the server and adapter firmware (UEFI and IMM). Important: Some cluster solutions require specific code levels or coordinated code updates.
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Info An IMM network has completed initialization. Error A problem has occurred with the SSL Server, SSL Client, or SSL Trusted CA certificate that has been imported into the IMM. The imported certificate must contain a public key that corresponds...
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IP address of the IMM. Info A user has enabled or disabled an OS Watchdog. Info A DHCP server has failed to assign an IP address to the IMM. Info A user has successfully logged in to the IMM.
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If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Attempting to %1 server %2 by user (%1 = Power Up, Power Down, Power Cycle, or Reset; %2 = Lenovo_ComputerSystem.
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Occurred. (%1 = OS Watchdog or Loader Watchdog) ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual Info The DHCP server has assigned an IMM IP address and configuration. Info An IMM IP address and configuration have been assigned using client data.
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Error The IMM has resorted to running the backup main application. Error The server does not support the installed IMM firmware version. Info The IMM has been reset because a user has restored the configuration to its default settings.
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Request link. Info A user has successfully updated one of the following firmware components: v IMM main application v IMM boot ROM v Server firmware v Diagnostics v Integrated service processor Info An attempt to update a firmware component from the interface and IP address has failed.
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
If you cannot find a problem in these tables, see “Running the diagnostic programs” on page 90 for information about testing the server. If you have just added new software or a new optional device and the server is not working, complete the following steps before you use the troubleshooting tables: 1.
The server stops responding Remove the hard disk drive that was being tested when the server stopped during the hard disk drive responding, and run the diagnostic test again. If the hard disk drive diagnostic test diagnostic test.
All cables and cords are connected securely to the rear of the server and attached devices. v When the server is turned on, air is flowing from the fan grille. If there is no airflow, the fan is not working. This can cause the server to overheat and...
The keyboard cable is securely connected. v The server and the monitor are turned on. 2. See http://www.lenovo.com/thinkserver and then click Options. Open the Server Options Guide.pdf for keyboard compatibility. 3. If you are using a USB keyboard, run the Setup utility and enable keyboardless operation to prevent the 301 POST error message from being displayed during startup.
3. Run memory diagnostics (see “Running the diagnostic programs” on page 90). 4. Make sure that there is no memory mismatch when the server is at the 5. Add one pair of DIMMs at a time, making sure that the DIMMs in each pair are 6.
1. Correct any errors that are indicated by the EasyLED diagnostics LEDs (see beep during POST, indicating that the startup (boot) 2. Make sure that the server supports all the microprocessors and that the microprocessor is not working correctly. 3. (Trained service technician only) Reseat microprocessor 1 4.
Monitor problems Some Lenovo monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
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2. Reseat the monitor. 3. Replace the following components one at a time, in the order shown, restarting Wrong characters appear on the 1. If the wrong language is displayed, update the server firmware with the correct screen. 2. Reseat the monitor 3.
ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual Action 1. Make sure that: v The device is designed for the server (See http://www.lenovo.com/thinkserver and then click Options. Open the Server Options Guide.pdf). v You followed the installation instructions that came with the device and the device is installed correctly.
3. Reseat the following components: 4. Replace the following components one at a time, in the order shown, restarting 5. If you just installed an optional device, remove it, and restart the server. If the 6. See “Power-supply LEDs” on page 88.
The serial port adapter (if one is present) is seated correctly. v The device is compatible with the server. v The serial port is enabled and is assigned a unique address. v The device is connected to the correct connector.
The correct USB device driver is installed. v The operating system supports USB devices. v A standard PS/2 keyboard or mouse is not connected to the server. If it is, a USB keyboard or mouse will not work during POST.
By viewing the LEDs in a particular order, you can often identify the source of the error. When LEDs are lit to indicate an error, they remain lit when the server is turned off, provided that the server is still connected to power and the power supply is operating correctly.
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System information (amber) System error (amber) 2. Look at the EasyLED panel on the front of the server. Lit LEDs on the EasyLED panel indicate the type of error that has occurred. The following illustration shows the EasyLED panel LEDs that are visible through the bezel.
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27). 1. See the system-event log for the source of the fault (see “System-event log” on page 38). 2. Make sure that the airflow in the server is not blocked. 3. Make sure that the room temperature is neither too hot nor too cold (see “Environment”...
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3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Failing adapter b. (Trained service technician only) System board 1. Reinstall the removed fan.
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SAS signal and power cables d. System board e. ServeRAID adapter 3. Replace the components listed in step 2 one at a time, in the order shown, restarting the server each time. 1. See the system-event log (see “System-event log” on page 38).
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2. If the CNFG LED is not lit, one of the following conditions might be present: v The server did not start and a failing DIMM LED is lit: a. Check for a PFA log event in the system-event log.
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(Trained service technician only) Microprocessor associated with the VRM 4. Replace the following components one at a time, in the order shown, restarting the server each time: a. Failing VRM b. (Trained service technician only) Microprocessor associated with the VRM c.
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The IMM detects an internal error. (SP BUS) Look at the system service label on the top of the server, which gives an overview of internal components that correspond to the LEDs on the EasyLED panel. This information can often provide enough information to diagnose the error.
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3. Remove the server cover and look inside the server for lit LEDs. Certain components inside the server have LEDs that are lit to indicate the location of a problem. The following illustration shows the LEDs on the system board.
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LED. 2. Reseat the DIMM. 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. DIMM b. (Trained service technician only) System board 1. Check the system-event log to determine the reason for the lit LED.
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3. (Trained service technician) Reseat the failing microprocessor. 4. Replace the following components one at a time, in the order shown, restarting the server each time: a. (Trained service technician only) Failing microprocessor b. (Trained service technician only) System board 1.
3. If the failure remains, go to http://www.lenovo.com/ support for additional troubleshooting information. 1. If the H8 heartbeat LED is blinking at a 1 Hz rate, no action is necessary.
Power-supply LEDs The following illustration shows the power-supply LEDs on the rear of the server. ac power LED dc power LED Power error LED The following table describes the problems that are indicated by various combinations of the power-supply LEDs and the system power LED on the operator information panel and suggested actions to correct the detected problems.
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1. Check the ac power to the server. 2. Make sure that the power cord is connected to a functioning power source. 3. Turn the server off and then turn the server back on. 4. If the problem remains, replace the power supply.
See “Microprocessor problems” on page 69 for information about diagnosing microprocessor problems. If the server stops during testing and you cannot continue, restart the server and try running the diagnostic programs again. If the problem remains, replace the component that was being tested when the server stopped.
User Aborted: You stopped the test before it was completed. Not Applicable: You attempted to test a device that is not present in the server. Aborted: The test could not proceed because of the server configuration. Warning: The test could not be run. There was no failure of the hardware that was being tested, but there might be a hardware failure elsewhere, or another problem prevented the test from running;...
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(Trained service technician only) Microprocessor board b. (Trained service technician only) Microprocessor 9. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted System 1. Turn off and restart the system.
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(Trained service technician only) Microprocessor board b. (Trained service technician only) Microprocessor 9. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted IMM I2C test 1. Turn off the system and disconnect it from the stopped: the power source.
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DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted IMM I2C test 1.
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DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted IMM I2C test 1.
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DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted IMM I2C test 1.
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DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted IMM I2C test 1.
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DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted IMM I2C test 1.
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DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted IMM I2C test 1.
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DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted IMM I2C test 1.
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DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted IMM I2C test 1.
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DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted IMM I2C test 1.
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DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted IMM I2C test 1.
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DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted IMM I2C test 1.
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DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Failed The IMM 1.
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12. (Trained service technician only) Replace the system board. 13. Reconnect the system to the power source and turn on the system. 14. Run the test again. 15. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support.
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17. Reconnect the system to the power source and turn on the system. 18. Run the test again. 19. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Chapter 5. Diagnostics...
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10. Trained service technician only) Replace the system board. 11. Reconnect the system to the power source and turn on the system. 12. Run the test again. 13. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support.
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13. Reconnect the system to the power source and turn on the system. 14. Run the test again. 15. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Chapter 5. Diagnostics...
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For more information, see CBAR address “Updating the firmware” on page 267. 4. Run the test again. 5. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted Test aborted: 1.
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DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 4. Run the test again. 5. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted Test aborted: 1.
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DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 4. Run the test again. 5. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted Test aborted: 1.
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5. Turn off and restart the system if necessary to recover from a hung state. 6. Run the memory diagnostics to identify the specific failing DIMM. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Chapter 5. Diagnostics...
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3. Run the test again. 4. Run the standard memory test to validate all memory. 5. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 1. Run the standard memory test to validate all memory.
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3. Turn off and restart the system. 4. Run the test again. 5. Replace the CD/DVD drive. 6. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted Drive media is 1.
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Replace the cable if it is damaged. 4. Run the test again. 5. Replace the CD/DVD drive. 6. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Aborted Could not 1.
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3. Run the test again. 4. Make sure that the firmware is at the latest level. 5. Run the test again. 6. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Failed An error was 1.
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3. Run the test again. 4. If the system has stopped responding, turn off and restart the system. 5. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Failed Unrecognized 1.
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Check the PCI Information and Network Settings information in the DSA log to determine the physical location of the failing component. 4. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Failed 1.
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Check the PCI Information and Network Settings information in the DSA log to determine the physical location of the failing component. 5. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Failed 1.
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Check the PCI Information and Network Settings information in the DSA log to determine the physical location of the failing component. 4. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Chapter 5. Diagnostics...
Recovering from a Lenovo ThinkServer Server Firmware update failure If power to the server is interrupted while you are updating the Lenovo ThinkServer Server Firmware, the server might not restart correctly or might not display video. If this happens, complete the following steps to recover: 1.
(see “Solving undetermined problems” on page 124 for the minimum configuration). 4. Reconnect all ac power cords and turn on the server. If the server starts successfully, replace the adapters and devices one at a time until the problem is isolated.
Check the LAN activity LEDs on the rear of the server. The LAN activity LED is lit when data is active on the Ethernet network. If the LAN activity LED is off, make sure that the hub and network are operating and that the correct device drivers are installed.
Because of the variety of hardware and software combinations that you can encounter, use the following information to assist you in problem determination. If possible, have this information available when you request assistance from Lenovo. v Machine type and model...
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See Appendix A, “Getting help and technical assistance,” on page 275 for information about calling Lenovo for service. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
This section describes the controls and light-emitting diodes (LEDs) and how to turn the server on and off. Front view The following illustration shows the controls and LEDs on the front of the server. Note: The front bezel door is not shown so that the drive bays are visible. Operator information panel The following illustration shows the LEDs on the operator information panel on the front of the server.
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Approximately 3 minutes after the server is connected to ac power, the power-control button becomes active. v Flashing slowly (once per second): The server is turned off and is ready to be turned on. You can press the power-control button to turn on the server.
The following illustration shows the front LEDs on the EasyLED diagnostics panel. The EasyLED diagnostics panel is located inside the front bezel. Note: The EasyLED diagnostics LEDs remain lit only while the server is connected to power. Server processor bus...
Rear view The following illustration shows the connectors and LEDs on the rear of the server. USB 1 USB 2 USB 3 USB 4 Ethernet 10/100/1000 Power-cord connector USB 1-4 connectors: Connect a USB device, such as USB mouse or keyboard, to any of these connectors.
Serial over LAN (SOL). Systems-management connector: Use this connector to connect the server to a network for systems-management information control. This connector is used only by the IMM.
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The following illustration shows the additional PCI Express expansion slot that is available on the PCI Express extender card. Note: The PCI Express extender card comes standard in the TD200x server. PCI Express x8 slot 7 The following illustration shows two additional PCI-X expansion slots that are available on the PCI-X extender card.
The following illustration shows the SW6 switch and the jumpers on the system board. See the tables below the illustration for information about the switch settings. Video port Serial port 10/100m RJ45 LAN connector NMI button USB ports GbE RJ45 LAN connectors Chapter 6. Locating Server Controls and connectors...
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Pins 2 and 3: Enable the UEFI recovery mode. CMOS v Pins 1 and 2: Normal operation (default). clear v Pins 2 and 3: Clears CMOS. switch block Note: If no jumper is present, the server responds as if the pins are set to 1 and 2.
VRM fail LED CPU 1 error LED DIMMs 1 - 8 error LEDs (starting from the bottom) DIMMs 9 - 16 error LEDs (starting from the bottom) CPU 2 error LED CPU mismatch LED Chapter 6. Locating Server Controls and connectors...
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LED. 2. Reseat the DIMM. 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. DIMM b. (Trained service technician only) System board 1. Check the system-event log to determine the reason for the lit LED.
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2. (Trained service technician only) Replace the system board. If the LED does not begin flashing within 30 seconds of when the server is connected to power, do the following: 1. (Trained service technician only) Use the IMM recovery switch to recover the firmware (see “System-board switches and jumpers”...
3. If the failure remains, call Lenovo Service and Support for additional troubleshooting information. 1. If the H8 heartbeat LED is blinking at a 1 Hz rate, no action is necessary.
Power-supply LEDs The following illustration shows the power-supply LEDs on the rear of the server. For more information about solving power-supply problems, see “Solving power problems” on page 123. ac power LED dc power LED Power error LED The following table describes the problems that are indicated by various combinations of the power-supply LEDs and the power-on LED on the operator information panel and suggested actions to correct the detected problems.
1. Check the ac power to the server. 2. Make sure that the power cord is connected to a functioning power source. 3. Turn the server off and then turn the server back on. 4. If the problem remains, replace the power supply.
PCI Express x8 slot 3 PCI Express x8 slot 2 PCI Express x8 slot 1 Virtual media key connector VRM connector (Microprocessor 2) NMI button RJ45 (10/100) Microprocessor power Video Serial Power supply power Chapter 6. Locating Server Controls and connectors...
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Fans 1, 2, and 3 SATA 1 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual DIMM 9 DIMM 16...
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PCI Express x8 slot 7 The following illustration shows two additional PCI-X expansion slots that are available on the PCI-X extender card, if equipped. PCI-X 1 slot 7 PCI-X 2 slot 8 Chapter 6. Locating Server Controls and connectors...
See Table 9 and Table 10 for information about the switch and jumper settings. Table 9. System-board jumpers Jumper number Note: If no jumper is present, the server responds as if the jumper is on pins 1 and 2. Table 10. System-board switch 6 SW 6 Switches Switch description Reserved (default off) Power-on password override when on.
VRM fail LED CPU 1 error LED DIMMs 1 - 8 error LEDs (starting from the bottom) DIMMs 9 - 16 error LEDs (starting from the bottom) CPU 2 error LED CPU mismatch LED Chapter 6. Locating Server Controls and connectors...
The system board is equipped with a PCI extender card that provides either one or two additional expansion slots. The following illustration shows the LEDs on the PCI Express extender card 1 , if one is installed. The following illustration shows the LEDs ( 1 and 2 ) on the PCI-X extender card, if one is installed.
Configuration connector Server power features When the server is connected to an ac power source but is not turned on, the operating system does not run, and all core logic except for the integrated management module (IMM) is shut down; however, the server can respond to requests from the IMM, such as a remote request to turn on the server.
Turning off the server When you turn off the server and leave it connected to ac power, the server can respond to requests from the IMM, such as a remote request to turn on the server. While the server remains connected to ac power, one or more fans might continue to run.
Important: Before you install optional hardware, make sure that the server is working correctly. Start the server, and make sure that the operating system starts, if an operating system is installed. If the server is not working correctly, see the Chapter 5, “Diagnostics,” on page 27 for diagnostic information.
Blue on a component indicates touch points, where you can grip the component to remove it from or install it in the server, open or close a latch, and so on. Orange on a component or an orange label on or near a component indicates that...
Pull point To close the bezel, do the following: 1. Rotate the left side of the bezel toward the server to the closed position. 2. Lock the left-side cover, using the key that comes with the server. Chapter 7. Installing optional devices and replacing customer replaceable units...
Removing the bezel Bezel Hinge assembly Retention tabs To remove the bezel, do the following: 1. Read the safety information that begins on page 5. 2. Unlock the left-side side cover. Note: You must unlock the side cover to remove the bezel. 3.
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4. Press the retention tabs 1 on the hinge assembly toward each other and pull the hinge assembly out of the chassis. Note: The bezel will also disengage from the chassis hinges if you rotate the bezel beyond 180° or if excessive pressure is applied to the bezel. Do not be alarmed because this is how the bezel was designed.
Installing the bezel Bezel Hinge assembly Retention tabs To install the bezel, do the following: 1. Align the hinge assemblies with the hinge holes on the chassis. 2. Push the hinges into the holes on the chassis until they snap into place. 3.
Note: You must unlock the side cover to open or remove the bezel. When you lock the server side cover, it locks both the cover and the bezel. 3. Grasp the depressed area on the left side of the bezel door and rotate the bezel to the open position.
Bezel media door Media door lock Note: To remove the media door from the bezel, push upward on the media door hinge to remove it from the bezel. 5. When the media door is unlocked, the icon on the side of the bezel 1 will be in the unlocked position.
If no operating system is installed, start the server and make sure that a 19990305 error code is displayed, indicating that an operating system was not found but the server is otherwise working correctly. If the server is not working correctly, see the Chapter 5, “Diagnostics,”...
To install the left-side cover, complete the following steps: 1. Set the bottom edge of the left-side cover on the bottom ledge of the server. 2. Rotate the top edge of the cover toward the server and press inward on the cover until it clicks into place.
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3. Press the release latch on the power supplies and filler panels and pull them out of the power-supply cage. Release latch Hot-swap power supply 4. Unlock and remove the left-side cover. 5. Pull up on the power-supply cage handle to unlock the cage; then, rotate the cage out until it stops.
Power supply release tab Attention: cage before you start to move the cage back into the server. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual Be sure to move the cables out of the way of the power supply...
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2. Carefully rotate the power-supply cage into the server chassis. The locating tabs on the power-supply cage must fit over the corresponding tabs on the front latch bracket. Power-supply cage handle Power-supply cage Power-supply cage front latch bracket Locating tabs...
Turning the stabilizing feet To rotate the front feet, do the following: 1. Carefully position the server on a flat surface. The feet ( 1 ) should hang over the edge of the flat surface to ease removal. 2. Press in on the clips to hold the feet in place; then, pry the feet away from the server.
Internal cable routing and connectors You can install either an USB or a SATA tape drive in the server. The following illustration shows the internal cable routing and connectors for both the USB tape drive and the SATA tape drive.
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The following illustration shows the internal SAS/SATA cable routing and connectors from the ServeRAID BR10i controller to eight 2.5-inch hard disk drives. The left port on the ServeRAID BR10i controller is connected to the backplane for drives 4-7 and the right port on the adapter is connected to the backplane for drives 0-3. Cable for drives 4-7 Cable connector for drives 4-7 Cable for drives 0-3...
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The following illustration shows the internal SAS/SATA cable routing and connectors from the ServeRAID BR10i controller to 16 2.5-inch hard disk drives. The following illustration shows the cable connectors on the ServeRAID-BR10i controller. ServeRAID-BR10i controller Cable connector for drives 0 - 3 Cable connector for drives 4 - 7 Chapter 7.
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The following illustration shows the internal SAS/SATA cable routing and connectors from the ServeRAID MR10i or ServeRAID MR10is controllers to eight 2.5-inch hard disk drives. The right port on the ServeRAID MR10i or ServeRAID MR10is controller is connected to the backplane for drives 4-7 and the left port on the controller is connected to the backplane for drives 0-3.
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The following illustration shows the internal SAS power and signal cable routing from the hard disk drives to the connectors on the system board. SAS power cable connector B SAS power cable connector A The following illustration shows the internal SATA and power cable routing and the connectors from the DVD drive to the system board.
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The following illustration shows the internal cable routing and connectors from the operator information panel to the system board. Operator information panel cable connector Operator information panel cable The following illustration shows the internal cable routing and connectors from the EasyLED diagnostics panel to the system board.
5. Remove the power supplies from the power supply cage. 6. Unlatch the power supply cage and rotate it out of the server until it locks. 7. Rotate the rear of the air baffle up A , then find the pinch-tab 1 on the air baffle, pinch it together with your fingers B , and lift C the air baffle 2 out of the server.
2. Slide the air baffle down into the server 1 until the positioning pins fit into the locating holes; then, press down on the air baffle until the pinch tab clicks into place.
2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables. 3. Turn the server on its side so that it is lying flat, with the side cover facing up. 4. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 157).
3. Disconnect all external cables and power cords. 4. Turn the server on its side so that it is lying flat, with the side cover facing up. 5. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 157).
You must replace the battery with a lithium battery of the same type from the same manufacturer. v After you replace the battery, you must reconfigure the server and reset the system date and time. v To avoid possible danger, read and follow the following safety statement.
If you suspect a problem with one of these parts, contact a service technician. Note: If only one hot-swap power supply is installed in the server, you must turn off the server before removing the power supply. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
1. Read the safety information Chapter 2, “Safety information,” on page 5. Attention: when the server is powered on might cause the server to halt, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when you work inside the server with the power on.
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1. Read the safety information Chapter 2, “Safety information,” on page 5. Attention: when the server is powered on might cause the server to halt, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when you work inside the server with the power on.
Note: If the server has been turned off, you must wait approximately 3 minutes after you connect the server power cord to an electrical outlet before the power-control button becomes active.
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9. Make sure that the ac power LED on the top of each power supply is lit, indicating that the power supply is operating correctly. If the server is turned on, make sure that the dc power LED on the top of the power supply is lit also.
2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables. 3. Carefully turn the server on its side so that it is lying flat, with the cover facing Attention: 4. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 157).
To remove the front adapter-retention bracket, complete the following steps: 1. Read the safety information that begins on page 5. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
5. Install and lock the side cover (see “Installing the left-side cover” on page 158). 6. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. Chapter 7. Installing optional devices and replacing customer replaceable units...
To remove the rear adapter-retention bracket, do the following: 1. Read the safety information that begins on page 5. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables. 3. Unlock and remove the side cover (see “Removing the left-side cover” on page 157).
4. Install and lock the side cover (see “Installing the left-side cover” on page 158). 5. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. Chapter 7. Installing optional devices and replacing customer replaceable units...
2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables. 3. Carefully turn the server on its side so that it is lying flat, with the cover facing Attention: 4. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 157).
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Attention: Static electricity that is released to internal server components when the server is powered on might cause the server to stop, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when working inside the server with the power on.
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6. If you are installing a full-length adapter, remove the blue adapter guide 1 (if any) from the end of the adapter. Otherwise, continue with the next step. 7. Press the adapter firmly into the expansion slot, lower the adapter-retention bracket, and make sure that the bracket is in the closed position.
To remove the DVD drive 1 , do the following: 1. Read the safety information that begins on page 5. 2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables. 3. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 157).
To install a DVD (optical) drive 1 , do the following: 1. Read the safety information that begins on page 5. 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables. 3. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 157).
9. Disconnect the drive signal cable from the system board. 10. Disconnect the power cable from the back of the tape drive. 11. If the tape drive is secured to the server with screws, remove them. 12. Gently pull the tape drive and signal cable out of the server.
“Removing the bezel” on page 152). 5. Remove the EMC shields 1 from the drive bays. 6. Find the blue drive rails in the server bay and install one on each side of the tape drive. 7. Slide the tape drive 2 into the server.
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Fan-cage assembly a. Press the fan-cage release latches on the top and bottom of the fan cage toward the sides of the server. The cage lifts slightly when the release latches are fully open. b. Grasp the cage and lift it out of the server.
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14. If the tape drive came with screws, secure the drive to the server chassis, using the supplied screws. SATA optical drive power connector USB signal cable connector USB signal cable SATA optical drive power cable (SATA-to-traditional power connector cable also included.
If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 233. Removing the USB cable and EasyLED panel To remove the USB cable and EasyLED panel from the server, complete the following steps: 1. Read the safety information that begins on page 5.
4. Position the bottom of the USB cable and EasyLED panel mounting bracket into the opening and rotate the top of the bracket toward the server until it clicks into place. 5. Connect the EasyLED diagnostics cable to the system board. See “System-board internal connectors”...
1. Read the safety information that begins on page 5. Attention: when the server is powered on might cause the server to halt, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when you work inside the server with the power on.
The following notes describe the types of hard disk drives that the server supports and other information that you must consider when you install a hard disk drive: v Depending on the model, the server supports up to eight or up to 16 2.5-inch SAS hot-swap hard disk drives in the hot-swap bays.
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You do not have to turn off the server to install hot-swap drives in the hot-swap drive bays. However, you must turn off the server when you perform any steps that involve installing or removing cables.
If the green hard disk drive activity LED is flashing, the drive is being accessed. b. If the server is configured for RAID operation using an optional ServeRAID adapter, you might have to reconfigure your disk arrays after you install hard disk drives.
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11. Lift the retention latch that holds the backplane in place; then, grasp the top edge of the backplane and rotate it toward the rear of the server. When the backplane is clear of the drive-cage retention tabs, remove it from the server.
To install a 2.5-inch hard disk drive backplane, complete the following steps: 1. Touch the static-protective package that contains the hard disk drive backplane to any unpainted metal surface on the server; then, remove the backplane from the package. 2. Position the 2.5-inch hard disk drive backplane in the drive-cage retention tabs;...
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11. Install and lock the left-side cover (see “Installing the left-side cover” on page 158). 12. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. Chapter 7. Installing optional devices and replacing customer replaceable units...
2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables. 3. Carefully turn the server on its side so that it is lying flat, with the cover facing Attention: 4. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 157).
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13. Remove both of the backplanes from the 2.5-inch disk drive cage (see “Removing a 2.5-inch disk drive backplane” on page 198). 14. If you are instructed to return the 2.5-inch disk drive cage, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
(see “Installing a 2.5-inch hot-swap hard disk drive” on page 196). 5. Close the bezel (see “Closing the bezel” on page 151). 6. Carefully turn the server on its side so that it is lying flat, with the cover facing Attention: 7.
To remove the operator information panel assembly, complete the following steps: 1. Read the safety information that begins on page 5. 2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables. 3. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 157).
11. Push up on the release latch while you pull the operator information panel assembly toward the rear of the server; then, angle the back of the assembly toward the system board and remove the assembly from the server. 12. If you are instructed to return the operator information panel assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
2. Turn off the server and all attached devices; then, disconnect all power cords and external cables. 3. Carefully turn the server on its side so that it is lying flat, with the cover facing Attention: Do not allow the server to fall over.
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4. Unlock and remove the side cover (see “Removing the left-side cover” on page 157). 5. Remove any adapters that are installed in the expansion slots (see “Removing an adapter” on page 184). 6. Remove the system board and place it on a static-protective surface (see “Removing the system board”...
3. Install the two screws that secure the extender card to the system-board tray. 4. Install the system board in the server (see “Installing the system board” on page 232). 5. Install any adapters that you removed from the expansion slots (see “Installing an adapter”...
2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables. 3. Turn the server on its side so that it is lying flat, with the cover facing up. 4. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 157).
(SDRAM) dual inline memory modules (DIMMs) with error correcting code (ECC). See http://www.lenovo.com/thinkserver and click the Options tab for a list of supported memory modules for the server. v At least one DIMM must be installed for each installed microprocessor for the server to operate, but three DIMMs per microprocessor improves server performance.
The server supports 1 GB, 2 GB, and 4 GB DIMMs, with a minimum of 1 GB and a maximum of 64 GB of system memory. For 32-bit operating systems only: Some memory is reserved for various system resources and is unavailable to the operating system. The amount of memory that is reserved for system resources depends on the operating system, the configuration of the server, and the configured PCI devices.
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following illustration shows that the first pair of DIMMs (indicated by ones (1) inside the boxes) should be installed in DIMM connector 3 on channel 0 and DIMM connector 6 on channel 1. DIMM connectors 7, 8, 15, and 16 on channel 2 are not used in memory-mirroring mode.
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Note: DIMM connectors 7, 8, 15, and 16 are not used in memory-mirroring mode. When you install or remove DIMMs, the server configuration information changes. When you restart the server, the system displays a message that indicates that the memory configuration has changed.
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Attention: Static electricity that is released to internal server components when the server is powered on might cause the server to stop, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when you work inside the server with the power on.
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DIMM Retaining clip 10. Insert the DIMM into the connector by aligning the edges of the DIMM with the slots at the ends of the DIMM connector. Firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously.
3. Open the fan-locking handle by sliding the orange release latch in the direction of the arrow. 4. Pull outward on the free end of the handle to remove the fan from the server. 5. If you are instructed to return the hot-swap fan, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables. 3. Carefully turn the server on its side so that it is lying flat, with the cover facing Attention: 4. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 157).
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Lift the heat-sink release lever to the fully open position. b. Rotate the back of the heat sink out of the retention bracket and remove the heat sink from the server. Attention: Do not touch the thermal grease on the bottom of the heat sink.
See http://www.lenovo.com/ thinkserver for a list of supported microprocessors. v The server supports up to two microprocessors. If the server comes with one microprocessor, you can install a second microprocessor. v Both microprocessors must have the same QuickPath Interconnect (QPI) link speed, integrated memory controller frequency, core frequency, power segment, cache size, and type.
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(Optional) Obtain an SMP-capable operating system. For a list of supported operating systems and optional devices, see http://www.lenovo.com/thinkserver. v To order additional microprocessor optional devices, contact your Lenovo marketing representative or authorized reseller. v The microprocessor speeds are automatically set for this server; therefore, you do not have to set any microprocessor frequency-selection jumpers or switches.
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4. Install the microprocessor: a. Touch the static-protective package that contains the microprocessor to any unpainted metal surface on the server. Then, remove the microprocessor from the package. b. Remove the protective cover, tape, or label from the surface of the microprocessor socket, if any is present.
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Touching the thermal grease will contaminate it. If the thermal grease is contaminated, call Lenovo service to request a replacement thermal grease kit. For information about installing the replacement thermal grease, see “Thermal grease” on page 226.
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2 (see “System-board internal connectors” on page 131 for the VRM connector location). Note: A VRM must be installed for microprocessor 2. The server will not start if microprocessor 2 is installed without a VRM. a. Open the retaining clips on each end of the VRM connector.
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11. Install and lock the left-side cover (see “Installing the left-side cover” on page 158). 12. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. Chapter 7. Installing optional devices and replacing customer replaceable units...
Thermal grease The thermal grease must be replaced whenever the heat sink has been removed from the top of the microprocessor and is going to be reused or when debris is found in the grease. To replace damaged or contaminated thermal grease on the microprocessor and heat sink, complete the following steps: 1.
2. Turn off the server and all attached devices; then, disconnect all power cords and external cables. 3. Carefully turn the server on its side so that it is lying flat, with the cover facing Attention: 4. Unlock and remove the side cover (see “Removing the left-side cover” on page 157).
158). 8. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual Make sure that you install each heat sink with its paired...
2. Turn off the server and all attached devices; then, disconnect all power cords and external cables. 3. Carefully turn the server on its side so that it is lying flat, with the cover facing Attention: 4. Unlock and remove the side cover (see “Removing the left-side cover” on page 157).
158). 8. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual Make sure that you install each heat sink with its paired...
2. Turn off the server and all attached devices; then, disconnect all power cords and external cables. 3. Carefully turn the server on its side so that it is lying flat, with the cover facing Attention: 4. Unlock and remove the side cover (see “Removing the left-side cover” on page 157).
Battery (see “Removing the battery” on page 172). 11. Rotate the release lever toward the front of the chassis. 12. Slide the system board toward the front of the server to disengage the tabs from the chassis; then, grasp the handles and carefully lift the system board out of the server.
Completing the installation To complete the installation, do the following: 1. Insert the bezel hinges into the slots on the server chassis and close the bezel (“Closing the bezel media door” on page 156 and “Closing the bezel” on page 151).
Power cord connector Updating the server configuration When you start the server for the first time after you add or remove a device, you might receive a message that the configuration has changed. The Setup Utility starts automatically so that you can save the new configuration settings. For more information, see Chapter 9, “Configuring the server,”...
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“Typical operating system installation” on page 265 and the operating-system documentation. If the server has an optional RAID adapter and you have installed or removed a hard disk drive, see the documentation that comes with the RAID adapter for information about reconfiguring the disk arrays.
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Table 14. Parts listing, Type 3719 Index Description Side Cover (models CTO All Models) Retention Module (models CTO All Models) Air Duct (models CTO All Models) CPU Heat sink (models CTO All Models) Microprocessor, Xeon 2.66GHz/6.4GTS-8MB QC 95w (models CTO) Microprocessor, Xeon 2.4GHz/5.86GTS-8MB QC 80w (models CTO) Microprocessor, Xeon 2.26GHz/5.86GTS-8MB QC 80w...
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Table 14. Parts listing, Type 3719 (continued) Index Description Hard disk drive, 73GB 15K SFF 6Gbps HS HDD (models CTO All Models) 2.5″ HDD CAGE (models CTO All Models) Backplane (models CTO All Models) Fan, 120mm (models CTO All Models) HS 120x38 Fan harness (models CTO All Models) LSI MR-10i SAS/SATA Controller (models CTO) LSI BR-10i SAS/SATA Controller (models CTO 45U 45S...
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Table 14. Parts listing, Type 3719 (continued) Index Description NetXtreme II 1000 Express G Ethernet Adapter- PCIe (models CTO) NetXtreme II 1000 Express Dual Port Ethernet Adapter (models CTO) QLogic 10Gb CNA (models CTO) Hot Swap Fan Cage (models CTO All Models) Qlogic 10Gb SFP+ SR Optical Transce (models CTO) Service Label (models CTO All Models) LSI Raid battery (models CTO)
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Table 15. Parts listing, Type 3821 (continued) Index Description Half-High SATA DVD-ROM (models CTO) Half-High SATA Multi-Burner (models CTO) TD200x Bezel FRU (models CTO All Models) EMC Shield 4 x 3.5″ (models CTO All Models) EMC Shield Kit (models CTO All Models) Hard disk drive, 146GB 15K SFF 6Gbps HS HDD (models CTO All Models) Hard disk drive, 146GB 10K SFF 6Gbps HS HDD (models...
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Table 15. Parts listing, Type 3821 (continued) Index Description Chassis (models CTO All Models) Hot Swap Fan Cage (models CTO All Models) Top/Side cover (models CTO All Models) ALCOHOL WIPE (models CTO All Models) Bottom Cover - TD200(x) Rack (models CTO All Models) Keyboard,.
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Table 16. Parts listing, Type 3822 (continued) Index Description Cable, 24 SATA Cable (models CTO All Models) Cable, USB Cable (models CTO All Models) Cable, Easy LED Cable (models CTO All Models) Cable, Pure Power Cable (models CTO All Models) Cable, Backplane Configuration Cable (models CTO All Models) Cable, SAS 710mm Cable (models CTO All Models)
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Table 17. Parts listing, Type 3823 Index Description Side Cover (models CTO All Models) Retention Module (models CTO All Models) Air Duct (models CTO All Models) CPU Heat sink (models CTO All Models) Microprocessor, Xeon 2.66GHz/6.4GTS-8MB QC 95w (models CTO) Microprocessor, Xeon 2.4GHz/5.86GTS-8MB QC 80w (models CTO) Microprocessor, Xeon 2.26GHz/5.86GTS-8MB QC 80w...
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Table 17. Parts listing, Type 3823 (continued) Index Description Hard disk drive, 73GB 15K SFF 6Gbps HS HDD (models CTO All Models) 2.5″ HDD CAGE (models CTO All Models) Backplane (models CTO All Models) Fan, 120mm (models CTO All Models) HS 120x38 Fan harness (models CTO All Models) LSI MR-10i SAS/SATA Controller (models CTO 41U 41S 41Y 41G 41M 41A 41Q 41T 41H 41R 41E 42U 42S 42Y...
Power cords For your safety, IBM use with this Lenovo product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. Lenovo power cords used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards...
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Table 18. Power cords, Type 3719 (continued) Lenovo Power cord part number 39M5144 39M5151 39M5158 39M5165 39M5172 39M5081 39M5219 39M5199 39M5068 39M5226 39M5179 39M5233 Table 19. Power cords, Type 3821 Lenovo Power cord part number 39M5247 39M5102 39M5123 39M5130 39M5144...
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Table 20. Power cords, Type 3822 (continued) Lenovo Power cord part number Used in these countries and regions 39M5144 S. Africa 2.8M (models CTO 41G 41M 41A 42G 42M 42A 43G 43M 43A 44G) 39M5151 UK 2.8M (models CTO 41G 41A 42G 42A 43G 43A) 39M5158 Switzerland 2.8M (models CTO 41Y 41G 42Y 42G 43Y 43G)
“Using the Setup Utility” on page 252. v Boot Menu program The Boot Menu program is part of the server firmware. Use it to override the startup sequence that is set in the Setup Utility and temporarily assign a device to be first in the startup sequence.
View and change assignments for devices and I/O ports v Set the date and time v Set the startup characteristics of the server and the order of startup devices v Set and change settings for advanced hardware features v View, set, and change settings for power-management features...
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System Settings Select this choice to view or change the server component settings. – Processors Select this choice to view or change the processor settings.
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See“Running the diagnostic programs” on page 90 for instructions for running the diagnostic programs. Important: If the system-error LED on the front of the server is lit but there are no other error indications, clear the system-event log. Also, after you complete a repair or correct an error, clear the system-event log to turn off the system-error LED on the front of the server.
A system administrator who types the administrator password has access to the full Setup Utility menu; the system administrator can give the user authority to set, change, and delete the power-on password. A user who types the power-on Chapter 9. Configuring the server...
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Power-on password If a power-on password is set, when you turn on the server, the system startup will not be completed until you type the power-on password. You can use any combination of up to seven characters (A - Z, a - z, and 0 - 9) for the password.
While the server is turned off, move switch 2 of the switch block (SW6) to the On position to enable the power-on password override. You can then start the Setup Utility and reset the power-on password.
4. Use the Up Arrow and Down Arrow keys to select an item from the Boot Selection Menu and press Enter. The next time the server starts, it returns to the startup sequence that is set in the Setup Utility.
In addition, you can download an LSI command-line configuration program from http://www.lenovo.com/support. When you are using the LSI Configuration Utility program to configure and manage arrays, consider the following information:...
3. Select System Settings → Adapters and UEFI drivers. 4. Select Please refresh this page first and press Enter. 5. Select the device driver that is applicable for the SAS controller in the server. For example, LSI Logic Fusion MPT SAS Driver.
Select this to toggle between the Physical View and Logical View. Events From this view, you can display the system events in the Event Information page. Exit Select this to exit the WebBIOS utility and continue with the system boot. Chapter 9. Configuring the server...
Creating a storage configuration using the Configuration Wizard Follow these steps to start create a storage configuration: 1. Click Configuration Wizard to start the wizard. 2. Select a configuration option: Attention: existing data in the configuration is deleted. Make a backup copy of any data that you want to keep before selecting these options.
If you did not receive a ThinkServer EasyStartup DVD with your server, you can download an image from the Lenovo Support Web site at http://www.lenovo.com/support. The EasyStartup program has the following features:...
EasyStartup overview The EasyStartup program requires a supported Lenovo server with an enabled, startable (bootable) DVD drive. In addition to the ThinkServer EasyStartup DVD, you also must have the operating-system installation CD or DVD and the product key or installation number for the operating system (if provided).
When you select Install operating system, you will be prompted for information required for the installation. The prompts vary depending on the operating system selected. This section describes the tasks associated with a typical Windows Server operating system installation. Each task must be completed before moving to the next task.
Lenovo Support Web site: Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. 1. Go to: http://www.lenovo.com/support.
Firmware Updater updates the server firmware in two steps, by updating system and adapter firmware and updating hard disk drive (HDD) firmware. To update your system, first go the Lenovo Support Web site and obtain the ISO file. 1. Go to: http://www.lenovo.com/support.
If the primary copy of the server firmware becomes damaged, use this backup copy. To force the server to start from the backup copy, turn off the server; then, place the UEFI boot recovery J29 jumper in the backup position (pins 2 and 3).
IPMI 2.0 protocol. Use the command-line interface to issue commands to control the server power, view system information, and identify the server. You can also save one or more commands as a text file and run the file as a script.
The Advanced Settings Utility (ASU) program is an alternative to the Setup Utility for modifying UEFI settings. Use the ASU program online or out-of-band to modify UEFI settings from the command line without the need to restart the server to access the Setup Utility.
The server is not a domain controller. However, it is recommended to have the server join a domain. v The account that you use to log in and to install the Core Server has Administrator privileges on the server with full read/write access. Ideally, this account is also a Domain Administrator account.
Help -> LANDesk -> Security Updates for a guide to configuring Security and Patch Manager. 9. Install Adobe functions from the same server on which the Core Server is installed. You can obtain Adobe Flash Player 9 from the Adobe Web site: http://www.adobe.com/products/flashplayer/ Installing Windows 2003 components on the Core Server To install IIS, ASP.Net, and SNMP on the Core Server, do the following procedure:...
Note: If IIS is already installed and certain Role Services are still required, expand Roles in the tree view on the left in Server Manager and click on Web Server (IIS), then click on Add Role Services. Select the necessary role services and click Install.
Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for...
Hardware and software configuration information Using other services If you travel with a Lenovo notebook computer or relocate your computer to a country where your desktop, notebook, or server machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period.
Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at http://www.lenovo.com/. Lenovo product service...
Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Actual results may vary. Users of this document should verify the applicable data for their specific environment. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Lenovo logo ThinkServer...
Lenovo recomienda a los propietarios de equipos de tecnología de la información (TI) que reciclen responsablemente sus equipos cuando éstos ya no les sean útiles. Lenovo dispone de una serie de programas y servicios de devolución de productos, a fin de ayudar a los propietarios de equipos a reciclar sus productos de TI.
EEE on the environment and human health due to the potential presence of hazardous substances in EEE. For proper collection and treatment, contact your local Lenovo representative. Compliance with Republic of Turkey Directive on the Restriction of...
The battery must be recycled or disposed of properly. Recycling facilities may not be available in your area. For information on disposal or batteries outside the United States, go to http://www.lenovo.com/lenovo/environment or contact your local waste disposal facility. For Taiwan: Please recycle batteries.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-Lenovo option cards This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/European Standard EN 55022.
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Grenzwerte der EN 55022 Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden. Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der Lenovo verändert bzw.
Japan Voluntary Control Council for Interference (VCCI) statement Taiwan Class A warning statement People’s Republic of China Class A warning statement Korea Class A warning statement Appendix B. Notices...
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dc power LED 130 deassertion event, system-event log 28 diagnostic error codes 91 on-board programs, starting 90 programs, overview 90 test log, viewing 91 text message format 90 tools, overview 27 diagnostics program, preboot 15 dimensions 18 DIMM installation 215 installation order 215 LED 85, 136 problems 68...
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CPU 2 error 86 CPU mismatch 86 DASD 80 DIMM 85 EasyLED diagnostics 78 EasyLED diagnostics, viewing without power 76 fan 79 front of server 127 H8 heartbeat 87 IMM heartbeat 87 LOG 78 MEM 81 NMI 80 operator information panel 76...
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left-side cover installing 158 local area network (LAN) 16 LOG LED 78 logs system event message 38 LSI Configuration Utility overview 259 starting 260 management, systems 15 media door, open 155 MEM LED 81 memory 16, 18 memory mirroring description 212 DIMM population sequence 214 memory module removing 210...
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185 SCSI Attached Disk Test 66 serial port problems 74 serial connector 131 server components 149 server configuration, updating 251 server firmware, starting backup 268 server firmware, UEFI-compliant 15 ServeRAID 17 service calling for 126 request, online 25 Setup Utility...
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LED 82 removing 179 Web interface logging on to 270 obtaining IP address 269 Web site Lenovo support 23, 24, 25, 28, 220, 237, 266, 267 support 275 weight 18 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
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Part Number: XXXXXX Printed in USA (1P) P/N: XXXXXX...