Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
If the computer is connected to a docking device (docked), undock it. CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device. Disconnect all network cables from the computer. Disconnect your computer and all attached devices from their electrical outlets.
CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.
Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. Recommended Tools The procedures in this document may require the following tools: • Small flat-blade screwdriver • #0 Phillips screwdriver •...
Front and Back View network connector VGA connector USB 3.0 connectors microphones (optional) camera camera-status light HDMI connector power connector microphone power button USB 3.0 connector with PowerShare memory-card reader contactless smart-card reader (optional) fingerprint reader (optional)
wireless-status light battery-status light hard-drive activity light power-status light speakers touchpad smart-card reader (optional) headset connector security-cable slot dock connector (optional) Service-Tag label Removing the SD Card Follow the procedures in Before Working Inside Your Computer. Press in on the SD card to release it from the computer. Slide the SD card out of the computer.
NOTE: You may need a sharp tool to pry the base cover from its edge. Installing the Base Cover Place the base cover to align with the screw holders on the computer. Tighten the screws to secure the base cover to the computer. Follow the procedures in After Working Inside Your Computer.
a. Remove the screws that secure the battery to the computer [1]. b. Lift and push to remove the battery from the computer [2] [3]. Installing the Battery Insert the battery into its place on the computer. Route the battery cable through its routing channel. Tighten the screws to secure the battery to the computer.
Page 11
Remove the hard-drive assembly from the computer. Pull to release the hard-drive cable from its connector.
Remove the screws that secure the hard-drive bracket to the hard drive [1] and remove the hard drive from the hard-drive bracket [2]. Installing the Hard-Drive Assembly Place the hard-drive bracket on the hard drive to align the screw holders and tighten the screws to secure the hard-drive bracket.
battery base cover Follow the procedures in After Working Inside Your Computer. Removing the Memory Follow the procedures in Before Working Inside Your Computer. Remove the: base cover battery Pry the clips securing the memory module until the memory pops-up and remove the memory from the system board.
NOTE: You may need a sharp tool to pry the keyboard trim from its edges. Remove the keyboard trim from the keyboard. Installing the Keyboard Trim Insert the keyboard trim to the keyboard until it snaps in its place. Follow the procedures in After Working Inside Your Computer.
Remove the keyboard from the computer. Installing the Keyboard Place the keyboard to align with the screw holders on the computer. Connect the keyboard cable and touchpad cables to their connectors on the system board. Tighten the screws to secure the keyboard to the computer. Install the: keyboard trim battery...
Page 16
base cover battery keyboard trim keyboard Remove the screws that secure the palmrest to the computer. Flip the computer and perform the following steps: a. Disconnect the following cables from its connectors on the system board [1] [2]: • LED board •...
Installing the Palmrest Place the palmrest on the computer. Connect the following cables to their connectors on the system board: a. LED board b. USH board c. touchpad board Tighten the screws to secure the palmrest to the computer. Install the: keyboard keyboard trim battery...
Page 18
Release the SmartCard reader board. To release the SmartCard reader board: a. Remove the screws that secure the SmartCard-reader board to the palmrest [1]. b. Push the SmartCard-reader board to release it [2]. Remove the SmartCard reader board from the palmrest.
Installing the SmartCard-Reader Board Place the SmartCard-reader board into its slot on the palmrest. Tighten the screws to secure the SmartCard-reader board to the palmrest. Fix the SmartCard-reader cable and connect the SmartCard-reader cable to its connector on the USH board. Install the: palmrest keyboard...
Installing the USH Board Place the USH Board on the palmrest. Tighten the screw to secure the USH board to the palmrest. Connect all the cables to the USH board. Install the: palmrest keyboard keyboard trim hard-drive assembly battery base cover Follow the procedures in After Working Inside Your Computer.
Installing the Finger-Print Reader Board Insert the finger-print reader board into its place on the palmrest. Connect the finger-print reader cable to the finger-print reader board. Place the metal bracket on the finger-print reader board and tighten the screw to secure the finger- print reader board.
Installing the LED Board Insert the LED board into its slot on the palmrest. Tighten the screw that secures the LED board to the palmrest. Connect the LED-board cable to its connector on the LED board. Install the: palmrest keyboard keyboard trim battery base cover...
Disconnect the power-connector port cable from its connector [1] and remove the power- connector port from the computer [2]. Installing the power-connector port Insert the power-connector port into its place on the computer. Place the metal bracket on the power-connector port and tighten the screws to secure the power- connector port to the computer.
Removing the WLAN Card Follow the procedures in Before Working Inside Your Computer. Remove the base cover. Perform the following steps to remove the WLAN card: a. Disconnect the WLAN cables from their connectors on the WLAN card [1]. b. Remove the screw that secures the WLAN card to the computer [2]. Remove the WLAN card from the computer.
Removing the WWAN Card Follow the procedures in Before Working Inside Your Computer. Remove the base cover. Disconnect the WWAN cables from their connectors on the WWAN card. Remove the screw that secures the WWAN card [1] and remove the WWAN card from the computer [2].
Removing the Display-Hinge Brackets Follow the procedures in Before Working Inside Your Computer. Remove the: base cover battery memory hard-drive assembly keyboard trim keyboard palmrest Remove the screws that secure the display-hinge brackets to the back of the computer. Open the display and perform the following steps: a.
Installing the Display-Hinge Brackets Insert the display-hinge brackets into their slots on the computer. Tighten the screws at the front and back of the computer to secure the display-hinge brackets. Install the: palmrest keyboard keyboard trim hard-drive assembly memory battery base cover Follow the procedures in After Working Inside Your...
Page 28
Disconnect the display cable from its connector [1] and release the display cable [2]. Remove the screws that secure the display assembly [1] and lift the display assembly to remove it from the computer [2].
Installing the Display Assembly Place the display assembly to align with the screw holders on the computer. Route the WWAN, WLAN, and display cables through their routing channels. Tighten the screws to secure the display assembly to the computer. Connect the WWAN and WLAN cables to their connectors. Connect the display cable to the system board, place the display-cable bracket over the connector, and tighten the screw to secure the display cable to the computer.
Remove the display bezel from the display assembly. Installing the Display Bezel Place the display bezel on the display assembly. Starting from the top corner, press on the display bezel and work around the entire bezel until it clicks on to the display assembly. Follow the procedures in After Working Inside Your Computer.
Page 31
Peel the adhesive [1] to access the eDP cable [2]. Disconnect the eDP cable from its connector [1] and remove the display panel from the display assembly [2].
Installing the Display Panel Connect the eDP cable to its connector and fix the adhesive tape. Place the display panel to align with the screw holders on the display assembly. Tighten the screws to secure the display panel to the display assembly. Install the: display bezel battery...
Installing the Display Hinges Insert the display hinges into their slots on the display assembly. Tighten the screws to secure the display hinge on both sides of the display assembly. Install the: display bezel display assembly display-hinge brackets palmrest keyboard keyboard trim hard-drive assembly memory...
Installing the Camera Insert the camera to its place on the display assembly. Connect the camera cable to its connector. Install the: display panel display bezel battery base cover Follow the procedures in After Working Inside Your Computer. Removing the eDP Cable Follow the procedures in Before Working Inside Your Computer.
Installing the eDP cable Fix the eDP cable in its place on the display assembly. Connect the eDP cable to its connector. Install the: display panel display bezel display assembly display-hinge brackets palmrest keyboard keyboard trim hard-drive assembly memory battery base cover Follow the procedures in After Working Inside Your...
Perform the following steps to remove the coin-cell battery from the computer: a. Peel the adhesive tape to access the coin-cell cable [1]. b. Disconnect the coin-cell cable from its connector on the system board [2]. c. Pry the coin-cell battery to remove it from the system board [3]. Installing the Coin-cell Battery Insert the coin-cell battery into its place on the system board.
Page 37
display assembly Disconnect the speaker cable [1] and release the speaker cable from its routing channels [2]. Remove the screws that secure the system board to the chassis. Remove the system board from the computer.
Installing the System Board Place the system board to align with the screw holders on the computer. Tighten the screws to secure the system board to the computer. Connect the speaker cable to its connector on the system and route the cable through its routing channels.
WWAN keyboard lattice keyboard palmrest display-hinge brackets display assembly coin-cell battery system board Disconnect the system-fan cable from its connector on the system board. Perform the following steps: a. Remove the screws that secure the heatsink assembly to the system board [1]. b.
Install the: system board coin-cell battery display assembly display-hinge brackets palmrest keyboard keyboard trim WWAN WLAN memory hard-drive assembly battery base cover SD card Follow the procedures in After Working Inside Your Computer. Removing the Speakers Follow the procedures in Before Working Inside Your Computer.
Perform the following steps to remove the speakers from the computer: a. Remove the screws that secure the speakers to the computer [1]. b. Remove the speakers from the computer [2]. Installing the Speakers Place the speakers into their slots on the computer. Tighten the screws to secure the speakers to the computer.
System Setup Options NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear. Table 1. General Option Description System This section lists the primary hardware features of your computer. Information •...
Page 43
Table 2. System Configuration Option Description Integrated NIC Allows you to configure the integrated network controller. The options are: • Disabled • Enabled • Enabled w/PXE: This option is enabled by default. Parallel Port Allows you to configure the parallel port on the docking station. The options are: •...
Page 44
Option Description If USB port is disabled, the OS cannot see any device attached to this port. • Enable Boot Support • Enable External USB Port • Enable USB3.0 Controller NOTE: USB keyboard and mouse always work in the BIOS setup irrespective of these settings.
Page 45
Table 3. Video Option Description LCD Brightness Allows you to set the display brightness depending up on the power source (On Battery and On AC). NOTE: The Video setting will only be visible when a video card is installed into the system. Table 4.
Page 46
Option Description Default Setting: Allow Non-Admin Password Changes is selected. Non-Admin Setup Changes Allows you to determine whether changes to the setup options are allowed when an Administrator Password is set. If disabled the setup options are locked by the admin password. TPM Security Allows you to enable the Trusted Platform Module (TPM) during POST.
Page 47
Option Description • • • If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear. The options are: • Save to File- Saves the key to a user-selected file • Replace from File- Replaces the current key with a key from a user- selected file •...
Page 48
Option Description • Enabled Default Setting: The option is enabled. Table 7. Power Management Option Description AC Behavior Allows you to enable or disable the computer from turning on automatically when an AC adapter is connected. Default Setting: Wake on AC is not selected. Auto On Time Allows you to set the time at which the computer must turn on automatically.
Page 49
Standard - Fully charges your battery at a standard rate. • ExpressCharge - The battery charges over a shorter period of time using Dell’s fast charging technology. This option is enabled by default. If Custom Charge is selected, you can also configure Custom Charge Start and Custom Charge Stop.
Option Description Enable Network This option is enabled by default. Fn Key Emulation Allows you to set the option where the <Scroll Lock> key is used to simulate the <Fn> key feature. Enable Fn Key Emulation (default) Fn Lock Hot Key Allows the hot key combination <Fn>...
Page 51
Option Description Trusted Execution — disabled by default. Table 10. Wireless Option Description Wireless Switch Allows to set the wireless devices that can be controlled by the wireless switch. The options are: • WWAN • GPS (on WWAN Module) • WLAN/WiGig •...
Technical Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start (Start icon) → Help and Support, and then select the option to view information about your computer. NOTE: In Windows 8.1, navigate to Help and Support to view information about your computer. Table 13.
Page 53
Table 16. Audio Feature Specification Type High-definition audio Controller Realtek ALC3235 Stereo conversion Digital Audio-out through HDMI - up to 7.1 compressed and un-compressed audio Interface: Internal high-definition audio codec External Stereo headset / mic combo Speakers Internal speaker amplifier 2 W (RMS) per channel Volume controls hot keys...
Page 54
Table 20. Ports and Connectors Features Specification Audio Stereo headset / mic combo • one 19-pin HDMI connector Video • one 15-pin DSUB VGA connector Network adapter one RJ-45 connector Three USB 3.0, One USB BC v1.2 complaint connector Memory card reader supports up to SD4.0 Micro Subscriber Identity Module (uSIM) one (optional)
Page 55
Feature Specification Vertical 10/30 85/85 80/80 Pixel pitch 0.226 x 0.226 0.161 x 0.161 0.161 x 0.161 Table 23. Keyboard Feature Specification Backlit KB Non-Backlit KB Number of keys United States: 106 keys, United Kingdom: 107 keys, Brazil: 109 keys, and Japan: 110 keys Table 24.
Page 56
Feature Specification Input current (maximum) 1.5 A Input frequency 50 Hz to 60 Hz Output current 3.34 A and 4.62 A Rated output voltage 19.5 +/– 1.0 VDC Temperature range: Operating 0 °C to 40 °C (32 °F to 104 °F) Non-Operating –40 °C to 70 °C (–40 °F to 158 °F) Feature...
Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
Select the device from the left pane and click Run Tests If there are any issues, error codes are displayed. Note the error code and contact Dell. Device Status Lights Table 28. Device Status Lights Turns on when you turn on the computer and blinks when the computer is in a power management mode.
Memory failed to initialize or memory is unsupported. Battery Status Lights If the computer is connected to an electrical outlet, the battery light operates as follows: Alternately An unauthenticated or unsupported non-Dell AC adapter is attached to your blinking amber laptop. light and white...
Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to dell.com/support.