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NEC UNIVERGE Aspire UX Basic Operation Manual

Nec univerge aspire ux digital telephone
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Basic Operation Guide

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  • Page 1 Basic Operation Guide...
  • Page 2 © 2013-2014 NEC Corporation No part of this manual shall be reproduced or altered without any written permission of NEC Corporation.
  • Page 3 Preface This manual explains the basic operation on your NEC telephone.
  • Page 4 ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■...

  • Page 5: Using The Telephone

    Using the Telephone More Conveniently Redialing the Last Telephone Number Dialed < > Last Number Redial I agree. Pre-dialing, Then Placing a Call Good. Let's go < > Preset Dial ahead with that. Making a Call without lifting the Handset <...
  • Page 6 Safety Precautions for Using the System – Read All of the Following Precautions – The following lists the precautions that you must observe to ensure the correct use of this product, and to prevent damage to property or injury to yourself and bystanders. WARNING : Indicates that ignoring this warning could result in serious injury or even death.
  • Page 7 Keys and Display Indication on the Telephone Using Each keys Here, explanations are given by taking an IP multi-line telephone with 24 keys as an example. Display See the next page. Large lamp This lamp flashes when a trunk or intercom call is received. If new message is received for your voice mail box when the optional Voice Mail feature is activated, the lamp also flashes. Speaker Exit Exit key...
  • Page 8 Keys and Display Indication on the Telephone Display The information that appears on the display differs depending on the operation being performed with the telephone, as follows. The Information displayed initially appears in Japanese. • The following examples show that they will appear so after the display is changed to English version. • Note that the initial display will change depending on the settings made when the telephone is installed.
  • Page 9 Controlling the Volume and Display Contrast Controlling the volume Controlling the contrast Loud Dark Redial Redial Volume keys Volume keys Soft Light Redial Redial Controlling the handset volume Controlling the display contrast You can control the display contrast while the If the person you are talking with is either too telephone is idle.

  • Page 10: Removing The Panel

    A Guide to Use the Panel Fit the panel on the telephone in Removing the panel accordance with the keys on the telephone and press down the four Slightly insert a pointed stick or corners of the panel until it clicks. something into the gap on the right side of the panel.
  • Page 11 Placing and Answering a Call ■ Placing a Trunk Call ··10 < Trunk Call > ■ Placing an Extension ··11 < Intercom Call > ■ Answering a Trunk Call ··········12 ■ Answering an Intercom Call ·····13...
  • Page 12 Placing a Trunk Call Trunk Call What this function does Press a Line key or the Call key without lifting the handset. You will hear a dial tone. You can then dial the destination telephone number to place a trunk call. What you can do with this function The dialed number is displayed, so that you can confirm that you have dialed correctly.

  • Page 13: Intercom Call

    Placing an Extension Intercom Call What this function does You can talk to a user on another extension from your extension. Intercom Call does not incur any telephone charges. What you can do with this function You can place an intercom call by lifting the handset and then dialing the desired extension number.
  • Page 14 Answering a Trunk Call What this function does Upon receiving an incoming call from outside, you can answer by either pressing the flashing Line key or the Answer key. What you can do with this function You can also answer an incoming call by lifting the handset and then pressing the Answer or Line key. Answering a trunk call by pressing the Answer key A trunk call is received.

  • Page 15: Answering An Intercom Call

    Answering an Intercom Call What this function does A call When the large lamp flashes red and you hear the from the intercom call ringing tone, the telephone is receiving an manager. intercom call. Lift the handset and talk to the person who is calling you. What you can do with this function The extension name of the person calling you is displayed as you hear the ringing tone.
  • Page 17 Holding and Transferring a Call ■ Having the Person Calling You Hold the Line ··16 < Hold > ■ Transferring a Call ··17 < Transfer >...

  • Page 18: Holding A Call

    Having the Person Calling You Hold the Line Hold What this function does If you want to have the person who has called you hold the line, you can have the telephone hold the call while playing a melody to the person who is waiting. While the music on hold tone is being played, the person who has called you cannot hear you.

  • Page 19: Transferring A Call

    Transferring a Call Transfer What this function does Mary, you You can hold an incoming call and transfer it to another have a call from Mr. S. All right, extension. thank you. What you can do with this function When the person wanted on the telephone is physically close to you, tell him or her directly and have them pick up the call.
  • Page 20 Transferring a Call < Transfer > Transferring a call to a person in another part of the building Example: transfers a trunk call to using an extension is on the conversation. Outside party Outside party Talking Talking Press The Line key lamp flashes green. The person making the call hears the music on (Music on hold tone) hold tone and the call is held.
  • Page 21 Using the Telephone More Conveniently ■ Redialing the Last Telephone Number Dialed ··20 < Last Number Redial > ■ Pre-dialing, Then Placing a Call ··21 < Preset Dial > ■ Making a Call without lifting the Handset ··22 < Hands-free Call > ■ Automatically Redialing until the Outside Party Answers ··24 <...

  • Page 22: Last Number Redial

    Redialing the Last Telephone Number Dialed Last Number Redial What this function does The telephone stores the last telephone number that you dialed. Subsequently, it is easy to redial that number. "Redial" What you can do with this function Redial This function is useful when the desired line is busy, when you have to disconnect a call before finishing, or if you forget to say something.

  • Page 23: Preset Dial

    Pre-dialing, Then Placing a Call Preset Dial What this function does When placing a trunk call, you can pre-dial the destination telephone number first, check the number on the display, and then initiate the call. What you can do with this function This function can help prevent the misdialing of long telephone numbers.

  • Page 24: Hands-Free Call

    Making a Call without lifting the Handset Hands-free Call What this function does You can make a call without lifting the handset, using the telephone’s speaker and microphone. What you can do with this function All right! You can talk over the telephone while continuing to work, or several people around the telephone can participate in a I'll leave MIC lamp...
  • Page 25 Making a Call without lifting the Handset < Hands-free Call > Placing a hands-free call Press For an intercom call, press the Speaker key. Dial the destination telephone Dial the destination number. telephone number. Wait for the called person to answer. Hello! Hello! Answering a hands-free call...

  • Page 26: Repeat Dial

    Automatically Redialing until the Outside Party Answers Repeat Dial What this function does If the desired line is busy or the outside party does not answer, you can use this function to redial automatically any number of times at fixed intervals until the outside party answers.
  • Page 27 Using Touch-Tone Telephone Services Pulse to Tone Conversion What this function does If you use a dial pulse-type line (DP) but want to use a touch-tone telephone service, you can use your telephone to send DTMF tones. What you can do with this function Use this function to allow you to access a touch-tone telephone service like those listed below: • Telephone banking service • Ticket reservation service Usage of the service Make a call to access the service.

  • Page 28: Speed Dial

    Placing a Call with a Speed Dial Number Speed Dial What this function does You can register the name and telephone number of a person that you call frequently. Then, to call that person, you simply have to press the corresponding speed dial number.
  • Page 29 Placing a Call with a Speed Dial Number < Speed Dial > More than 1000 use of speed dial number You can set up the telephone during installation so that speed dial can be selected with 4 digits (0000 to 9999). For details, contact your distributor. If you change the number of digits from 000 - 999 to 0000 - 9999 after you started to use speed dial function, 3 digits parts also will be changed to 4 digits. (Example: 010 changes to 0010.)

  • Page 30: Dial Number

    Placing a Call with a Speed Dial Number < Speed Dial > Registering a speed dial number The speed dial - personal function, which allows the users of individual extensions to register their own speed dial numbers, is explained below. Number of speed dial numbers that can be registered: 20 Available speed dial numbers: 900 to 919 Example: Registers the telephone number and name of a person to speed dial number 900.

  • Page 31: One-Touch Operation

    One-Touch Operation What this function does One-touch operation You can register a telephone number, extension number, Chief XXX or function to a function key to enable one-touch Wow! operation. That's quick! Hello! What you can do with this function The following numbers can be registered to function keys: • Telephone numbers (up to 24 digits) • Extension numbers • Mail box numbers for voice mail...
  • Page 32 One-Touch Operation Registering a telephone number Press 9 1 7 Press Press the function key to which you want to register a telephone Function key number. Press Number 01 is the function code for one-touch operation. Press Enter the telephone number of the person Number 0 is for seizing a trunk line. to be called.
  • Page 33 One-Touch Operation Registering an extension number Press Press 9 1 7 Press Press the function key to which you want to Function key register an extension number. Press Number 01 is the function code for one-touch Enter the extension operation. number of the person to be called. Enter the extension number you want to register.
  • Page 34 Having a Conference over the Telephone Conference What this function does I agree. Up to 32 persons can talk to one another over the Let's go telephone at the same time. ahead Good. with that. What you can do with this function "CONF" What do you A conference call allows extension user, as well as those think? on business trips, to participate in a meeting over the telephone and thus save travel time.
  • Page 35 Having a Conference over the Telephone < Conference > z To allow outside parties to participate in the conference Suppose that , both are Talking extension user, want to invite , who is outside party, to participate in the conference. (Music on hold tone) CONF presses Soft key of “CONF”.

  • Page 36: Single-Line Telephone

    Using a Commercially Available Telephone Single-Line Telephone What this function does Commercially A commercially available single-line telephone can be available telephone connected to this system (such things as an option unit are required). Single-line telephones have no function keys. Therefore, they require that you perform slightly different operations. Operating a single - line telephone z Placing a trunk call Lift the handset.

  • Page 37: Answering An Intercom Call

    Using a Commercially Available Telephone < Single-Line Telephone > z Answering a trunk call A trunk call is received. Lift the handset. Talk to the person who is calling you. If the telephone does not ring You cannot answer a trunk call just by lifting the handset.

  • Page 38: Resuming A Call On Hold

    Using a Commercially Available Telephone < Single-Line Telephone > z Resuming a call on hold A call is held. Quickly press and then release the hook switch. If your telephone has a hook key, press that key. Talk to the person who is calling you. z Transferring a call Example: transfers a trunk call to...
  • Page 39 Appendix ■ Turning Off a Lamp That Is On or Flashing ·····················38 ■ Entering Characters ···············39...
  • Page 40 Turning Off a Lamp That Is On or Flashing If the lamp of the Feature or Large lamp is on or flashing, you can turn the lamp off as follows. Feature lamp „ When the lamp goes on in red Function or status assigned How to turn off the lamp The Feature key was pressed immediately before the Press lamp turned on. „...

  • Page 41: Entering Characters

    Entering Characters When registering a speed dial number, you can enter name of the person by using keys of the digital multi-line telephone. • Press the dial key corresponding to the character you want to enter, as many times as required. • If you pass the character you want to enter, continue pressing the key until the desired character appears again. • If you want to enter the same character repeatedly as in “IIDA” shown in the example, enter the first character, and then press the Redial...

  • Page 42: Character Input Table

    Entering Characters Character input table When you want to switch the character input mode, press „ KANA input mode Number of times the dial key is pressed Dial key Returns to “ｱ”. ｱ ｲ ｳ ｴ ｵ ｧ ｨ ｩ ｪ...
  • Page 43 Entering Characters „ Alphanumeric input mode Number of times the dial key is pressed Dial key Returns to ¥ → ← “1”. Returns to “A”. Returns to “D”. Returns to “G”. Returns to “J”. Returns to “M”. Returns to “P”. PQRS Returns to “T”. Returns to “W”.
  • Page 44 Aspire UX Basic Operation Guide A50-034243-002 August, 2014 Issue 2 NEC Corporation ©2013 - 2014 NEC Corporation...

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