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Table of Contents
Related Manuals for Dell Portable Backup Hard Drive
Summary of Contents for Dell Portable Backup Hard Drive
- Page 1 User’s Guide...
- Page 2 © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
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Page 3: Table Of Contents
....Hard Drive LED States and Description ..6 Contacting Dell ....Contents... -
Page 4: Safety Precautions
CAUTION: Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To prevent data loss, save and close all open files and exit all open programs before you turn off your computer. -
Page 5: Introduction
Introduction The Dell portable external hard drive is a storage device that provides a convenient solution for file backups, data migration, and data-sharing needs. This user manual provides step-by-step installation instructions and other important information regarding your product. Package Contents •... -
Page 6: Physical View
Physical View Hard-drive activity LED Hard-drive cable connector Introduction... -
Page 7: Setup
Setup Installing the Drive 1 Connect the external hard drive to any available USB 3.0 port on your computer. The drive is also compatible with USB 2.0 ports on your computer. 2 After the drive is connected, the drive will appear as a drive letter in (My) Computer (i.e.: Drive E:, F:, or some other letter) within approximately 30 seconds of connecting and turning on the drive. -
Page 8: Disconnecting The Drive
Disconnecting the Drive CAUTION: You must close all open windows on the external hard drive in order to disconnect it. To prevent data loss, close all computer applications prior to disconnecting the external hard drive. 1 Click the Safely Remove Hardware icon in the system tray, near the clock. -
Page 9: Introducing Seagate Dashboard
Introducing Seagate Dashboard Seagate Dashboard, packaged with your external hard drive, is an easy- to-use utility that protects the content on your computer and social media networks. You can take advantage of these features: • Data protection—Protect your data continuously or on a schedule by creating an automatic backup plan. -
Page 10: Troubleshooting
Troubleshooting This section is designed to walk you through troubleshooting steps in order to identify solutions to commonly experienced issues with USB- connected external drives. Issues and Solutions Steps Symptom Solution Drive is not recognized Check the USB connection. by the system Disconnect and re-connect to a different USB port. - Page 11 BIOS menu and the <F12> key will invoke the computer boot menu. NOTE: To diagnose your storage drive on a Dell computer, you can launch the PC Checkup Dell Diagnostics tool from the My Dell icon. Or visit www.dell.com/support/Diagnostics/us/en/19 Troubleshooting...
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Page 12: Hard Drive Led States And Description
Hard Drive LED States and Description LED States Hard drive activity state Hard drive LED status LED is turned OFF Hard drive idle LED glowing at maximum brightness Hard drive reading/writing data LED blinking slowly (every 3 seconds) Hard drive on standby LED glowing, but with reduced brightness Hard drive on hibernate... -
Page 13: Contacting Dell
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues. 1 Visit www.dell.com/support...