Toshiba e-STUDIO2820C Service Handbook
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Toshiba e-STUDIO2820C Service Handbook

Multifunctional digital color systems
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Table of Contents

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See also: Service Manual , User Manual
SERVICE HANDBOOK
MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS
e-STUDIO2820C/2830C
e-STUDIO3520C/3530C/4520C
Model: FC-2820C/2830C/3520C/3530C/4520C
Publish Date: April 2008
File No. SHE070001A0
R070921E3700-TTEC
Ver01_2008-04

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Summary of Contents for Toshiba e-STUDIO2820C

  • Page 1 SERVICE HANDBOOK MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS e-STUDIO2820C/2830C e-STUDIO3520C/3530C/4520C Model: FC-2820C/2830C/3520C/3530C/4520C Publish Date: April 2008 File No. SHE070001A0 R070921E3700-TTEC Ver01_2008-04...
  • Page 2 © 2008 TOSHIBA TEC CORPORATION All rights reserved Under the copyright laws, this manual cannot be reproduced in any form without prior written permission of TOSHIBA TEC CORPORATION. No patent liability is assumed, however, with respect to the use of the information contained herein.
  • Page 3 GENERAL PRECAUTIONS REGARDING THE SERVICE FOR e-STUDIO2820C/2830C/3520C/3530C/4520C The installation and service should be done by a qualified service technician. 1. Transportation/Installation When transporting/installing the equipment, employ four persons and be sure to hold the posi- tions as shown in the figure.
  • Page 4 Be sure to handle/install them properly. If these parts are short-circuited and their functions become ineffective, they may result in fatal accidents such as burnout. Do not allow a short-circuit or do not use the parts not recommended by Toshiba TEC Corporation.
  • Page 5 4. Cautionary Labels During servicing, be sure to check the rating plate and cautionary labels such as “Unplug the power cable during service”, “CAUTION. HOT”, “CAUTION. HIGH VOLTAGE”, “CAUTION. LASER BEAM”, etc. to see if there is any dirt on their surface and if they are properly stuck to the equipment.

  • Page 7: Table Of Contents

    3.1.8 Image dimensional adjustment at the printing section ........... 3-16 3.1.9 Image dimensional adjustment at the scanning section ......... 3-21 3.2 Image Quality Adjustment (Copying Function) ..............3-30 3.2.1 Automatic gamma adjustment ................3-30 3.2.2 Density adjustment ....................3-32 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C CONTENTS...
  • Page 8 3.7 Adjustment of the Scanner Section ................... 3-68 3.7.1 Adjustment carriages-1 and -2 positions ..............3-68 3.7.2 Belt tension adjustment of the Scan motor............. 3-69 3.8 Adjustment of the Paper Feeding System ................. 3-70 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved CONTENTS...
  • Page 9 5.8 Maintenance Part List ....................... 5-33 5.9 Grease List ........................5-35 5.10 Operational Items in Overhauling ..................5-35 6. ERROR CODE AND TROUBLESHOOTING ..............6-1 6.1 Error Code List........................6-1 6.1.1 Jam........................... 6-1 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C CONTENTS...
  • Page 10 7.3 Precautions for Disposal of the HDD and PC Boards............7-29 7.3.1 Precautions when disposing of the HDD ..............7-29 7.3.2 Precautions when disposing of the SYS board ............7-29 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved CONTENTS...
  • Page 11 9.7 Sequence of Power Supply ....................9-7 9.8 AC Wire Harness ......................... 9-9 10. DC WIRE HARNESS / ELECTRIC PARTS LAYOUT..........10-1 10.1 DC WIRE HARNESS......................10-1 10.2 ELECTRIC PARTS LAYOUT..................... 10-2 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C CONTENTS...
  • Page 12 © 2008 TOSHIBA TEC CORPORATION All rights reserved CONTENTS...

  • Page 13: Specifications/Accessories/Options/Supplies

    Plain paper, Recycled paper, Thick 1, Thick 2, Thick 3, Thick 4, Sticker labels, OHP film, Tab paper, Water proof paper, Extra large paper LCF (optional) Plain paper, Recycled paper © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 1 - 1...
  • Page 14 The electric power is supplied to the RADF, Finisher, PFP and LCF through the equipment. Weight Approx. 121 kg ( 266.75 lb. ) (for NAD and MJD) Approx. 123 kg ( 271.16 lb. ) (for others) e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 1 - 2...

  • Page 15: Copy

    Approx. 6.5 sec. e-STUDIO2830C Color Approx. 8.4 sec. e-STUDIO3520C e-STUDIO3530C Black Approx. 5.2 sec. Color Approx. 8.4 sec. e-STUDIO4520C Black Approx. 5.2 sec. Color Approx. 6.8 sec. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 1 - 3...
  • Page 16 B4, LG, FOLIO, 22 (22) 22 (22) 18 (18) 22 (22) COMPUTER A3, LD 18 (18) 18 (18) 18 (18) 18 (18) 305x457mm, 17 (17) 320x450mm (SRA3) e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 1 - 4...
  • Page 17 Mode: APS and Automatic density not selected, Plain paper mode • Reproduction ratio: 100% * The values in ( ) can be realized in the color mode. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 1 - 5...
  • Page 18 * "-" means "Not acceptable". * When originals are manually placed for single-sided, continuous copying. * The values in ( ) can be realized in the color mode. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 1 - 6...
  • Page 19 1st drawer. * The Saddle Stitch Finisher and hole punch unit not installed. * The values in ( ) are the speeds of when in the color mode. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES...

  • Page 20: Print

    Number of Document 400 documents per box/folder Number of Page 200 pages per document Capacity of HDD e-Filing 13 GB * When scanning single-sided A4/LT landscape originals using RADF e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 1 - 8...

  • Page 21: Internet Fax

    Send to FTP Single TIFF, Multi-TIFF, Single PDF, Multi PDF Send to E-mail Single TIFF, Multi-TIFF, Single PDF, Multi PDF Send to I-Fax TIFF-S Send to PSTN- © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 1 - 9...

  • Page 22: Accessories

    1 pc. /3 pcs. CD-ROM 2 pcs. (except for ASU) Developer material (Y, M, C, K) 1 pc. each (for CND) Approval sheet 1 set (for CND) e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 1 - 10...
  • Page 23 MJD: Europe AUD: Australia ASD: Asia, Hong Kong, Latin America TWD: Taiwan SAD: Saudi Arabia ASU: Saudi Arabia, Asia CND: China KRD: Korea ARD: Argentina JPD: Japan © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 1 - 11...

  • Page 24: Options

    The finisher (MJ-1030) is necessary for installation of the hole punch unit (MJ-6004N/E/F/S). • The antenna (GN-3010) is necessary to enable the wireless LAN module (GN-1050/C) and the bluetooth module (GN-2010). e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 1 - 12...

  • Page 25: Supplies

    PS-ZTFC28C (for North America, Central and South America) PS-ZTFC28EC (for Europe) PS-ZTFC28DC (for Australia and Asia) PS-ZTFC28CC (for China) Waste toner box PS-TBFC28 (expect for Europe and China) PS-TBFC28E (for Europe) PS-TBFC28C (for China) © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 1 - 13...

  • Page 26: System List

    System List Fig. 1-1 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 1 - 14...

  • Page 27: Self-Diagnostic Mode

    P.2-16 "2.3 Test print mode (test mode 04)". • Adjustment mode (05): Refer to P.2-17 "2.4 Adjustment mode (05)" • Setting mode (08): Refer to P.2-63 "2.5 Setting mode (08)" © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 1...
  • Page 28 Do not use the setting information of the equipment for purposes other than maintenance or product services. • Provide the information promptly if a user requires so. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 2...
  • Page 29 To user State transition diagram of self-diagnosis modes Fig. 2-1 *1 Turn OFF the power after using the self-diagnosis mode, and leave the equipment to the user. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 3...

  • Page 30: Input Check (Test Mode 03)

    Fig. 2-2 Example of display during input check Items to be checked and the condition of the equipment when the buttons [A] to [H] are highlighted are listed in the following pages. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 4...
  • Page 31 Bridge unit transport sensor-1 (Entrance sen- Paper present No paper sor) Bridge unit paper full detection sensor Paper full Paper not full Bridge unit connection Not connected Connected © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 5...
  • Page 32 LCF standby side paper misload detection sen- Properly loaded Paper misload LCF drawer detection switch Drawer not installed Drawer present Paper stock sensor at LCF feed side Paper almost empty Paper present e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 6...
  • Page 33 Tray at upper limit Other than upper position limit position LCF feed sensor No paper Paper present Empty sensor at LCF feed side Paper present No paper © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 7...
  • Page 34 (Refer to table1) RADF connection Connected Not connected Platen sensor Platen cove opened Platen cover closed Carriage home position sensor Home position Other than home position e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 8...
  • Page 35 Side cover open/close switch Cover opened Cover closed Drum mode detection signal Color Black Fuser unit connection Connected Not connected Key copy counter connection Not connected Connected © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 9...
  • Page 36 A3 / A4 Postcard 8.5x8.5 / LT-R / A4-R / FOLIO KLG / 13"LG COMPUTER B4 / B5 H (= high level): Open L (= low level): Short e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 10...
  • Page 37 Drum thermistor-K Temperature [°C] (displays temperature on the drum surface of K color) Drum thermistor-Y Temperature [°C] (displays temperature on the drum surface of Y color) © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 11...
  • Page 38 • It may take some time (2 sec. to 10 sec.) before this check is completed depending on the USB stor- age device. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 12...

  • Page 39: Output Check (Test Mode 03)

    Code No.120 function OFF Exit motor (reversal rotation) ON Code No.121 function OFF LCF motor ON Code No.122 function OFF Transport motor ON Code No.123 function OFF © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 13...
  • Page 40 Developer bias (C) [DC] ON/OFF (Operational without process unit C) Developer bias (Y/M/C) [AC] ON/OFF (Operational without process unit Y/M/C) Scan motor ON (Automatically stops at limit position) Scanner fan motor (high speed) ON/OFF e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 14...
  • Page 41 Laser unit cooling fan (low speed) ON/OFF Laser unit cooling fan (high speed) ON/OFF Switching regulator cooling fan ON/OFF Internal cooling fan (low speed) ON/OFF Internal cooling fan (high speed) ON/OFF © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 15...

  • Page 42: Test Print Mode (Test Mode 04)

    K color only. * The number in parentheses indicates the contact of the developer unit and the transfer belt. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 16...

  • Page 43: Adjustment Mode (05)

    8057-0 to 2, 8058-0 to 2, 8059-0 to 2, 8060-0 to 2, 8061-0 to 2, 8062-0 to 2, 8063-0 to 2, 8064-0 to 2, 8065-0 to 2 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 17...
  • Page 44 7419, 7421, 7422, 7423, 7424, 7425, 7426, 7667, 7668, 7669, 7670, 7767, 7768, 7769, 7770, 7771, 7772, 7773, 7774, 7775, 7776, 7777, 7778, 8330, 8331, 8332, 8334, 8361, 8362, 8363, 8365 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 18...
  • Page 45 2627-0 to 1, 2628-0 to 1, 2629-0 to 1, 2630-0 to 1 Image quality [Drum thermistor 248, 2764 control temperature] [Aligning amount] 354, 355 RADF [Transporting] 357, 358, 365, 366 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 19...
  • Page 46 Classification Adjustment Mode (05) [Binding/Folding posi- 468-0 to 2 Finisher tion] [Equipment number] [Maintenance] 4721 Maintenance [Setting history in 9096 production line] e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 20...

  • Page 47: Operating Procedure

    *[CANCEL] or [CLEAR] * When the automatic adjustment ends abnormally, an error message is displayed. * Return to standby screen by pressing the [CANCEL] or [CLEAR] button. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 21...
  • Page 48 In that case, turn ON the power normally, leave the equipment for approx. 3 minutes after it has become ready state and then start up the adjustment mode again. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 22...

  • Page 49: Test Print Pattern In Adjustment Mode (05)

    Printer gamma correction table confirmation Refer to 3.3.1Automatic gamma adjustment pattern (Recycled paper) Printer gamma correction table creation pattern Refer to 3.3.1Automatic gamma adjustment (Thick paper 1) © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 23...
  • Page 50 Refer to 3.2.1Automatic gamma adjustment (Color & black integrated / Thick paper 2) Copier gamma confirmation pattern Refer to 3.2.1Automatic gamma adjustment (Color / Thick paper 2) e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 24...
  • Page 51 Refer to 3.2.1Automatic gamma adjustment (Color & black integrated / Special paper 2) Copier gamma confirmation pattern Refer to 3.2.1Automatic gamma adjustment (Color / Special paper 2) © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 25...

  • Page 52: Process

    Image Enforced performing of Performs the image control image quality color closed- quality closedloop con- loop control trol. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 26...
  • Page 53 Func- <Accept- Code Items Contents cedur cation tion able value> Image Image quality control initial- Performs the image control ization quality control, initialize each control value. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 27...

  • Page 54: Image Processing

    591-2 High density (black) <0-255> 592-0 Image Gamma bal- ance adjust- density (black) <0-255> ment 592-1 Medium (Photo) density (black) <0-255> 592-2 High density (black) <0-255> e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 28...
  • Page 55 The smaller Text the value is, the softer (black) <0-255> the image becomes and Photo the less moire appears. (black) <0-255> Image smoothing (black) <0-255> © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 29...
  • Page 56 The larger the value is, adjustment custom (black) <0-255> the sharper the image (Black) becomes. The smaller the value is, the softer the image becomes and the less moire appears. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 30...
  • Page 57 (black) <0-255> the darker the image of ment the target area 949-1 Medium (User custom) becomes. density (black) <0-255> 949-2 High density (black) <0-255> © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 31...
  • Page 58 The larger the value is, ment of black (color) <0-4> the darker the black density side of the image 1076 Printed becomes. image (color) <0-4> 1077 Photo (color) <0-4> e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 32...
  • Page 59 Image Maximum text The larger the value is, density (color) <0-10> the darker the text adjustment becomes. 1631 (color) <0-10> 1632 (color) <0-10> 1633 (color) <0-10> © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 33...
  • Page 60 (Full color / ground becomes. 1699 Text Manual den- (color) <0-255> sity adjust- 1700 Printed ment) image (color) <0-255> 1701 Photo (color) <0-255> 1702 (color) <0-255> e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 34...
  • Page 61 1769-1 Magenta adjusted. (color) <0-6> P.3-40 "3.2.11 Color 1769-2 Cyan Adjustment of Marker" (color) <0-6> 1769-3 (color) <0-6> 1769-4 Green (color) <0-6> 1769-5 Blue (color) <0-6> © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 35...
  • Page 62 “Y” 1782-1 (Photo) (color) <0-255> 1782-2 (color) <0-255> 1783-0 Image Color bal- ance adjust- (color) <0-255> ment for “Y” 1783-1 (Map) (color) <0-255> 1783-2 (color) <0-255> e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 36...
  • Page 63 1791-1 (Printed (color) <0-255> image) 1791-2 (color) <0-255> 1792-0 Image Color bal- ance adjust- (color) <0-255> ment for “C” 1792-1 (Photo) (color) <0-255> 1792-2 (color) <0-255> © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 37...
  • Page 64 7034 Image Text matic density (black) <0-255> adjustment) 7041 Image Background Text/Photo adjustment (black) <0-255> (Black / Man- 7042 Image Text ual density (black) <0-255> adjustment) e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 38...
  • Page 65 7295 Image Range correc- Image 0: Background peak - tion adjust- smoothing (black) <0-1> Fixed ment 1: Background peak - (Automatic Varied density adjustment ) © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 39...
  • Page 66 Fixed ment 1: Background peak - 7417 Text (Black / Auto- Varied (black) <0-1> matic density 7418 Photo adjustment) (black) <0-1> 7419 Image smoothing (black) <0-1> e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 40...
  • Page 67 7480-1 (User custom) the target area (black) <0-255> becomes. 7480-2 L: Low density area (black) <0-255> M: Medium density area H: High density area © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 41...
  • Page 68 (black) <0-255> matic density adjustment) 7678 Image Background Text/Photo adjustment (black) <0-255> (Auto color & 7679 Image Text black / Man- (black) <0-255> ual density adjustment) e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 42...
  • Page 69 7773 Image Text (Full color / Varied (color) <0-1> Manual 7774 Image Printed adjustment) image (color) <0-1> 7775 Image Photo (color) <0-1> 7776 Image (color) <0-1> © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 43...
  • Page 70 / Text) 7958-2 (black) <0-255> 7959-0 Image Gamma bal- ance adjust- (black) <0-255> ment 7959-1 (Auto color & (black) <0-255> black / Photo) 7959-2 (black) <0-255> e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 44...
  • Page 71 (Detail / Color ground becomes. 8013-1 / 600 dpi) The smaller the value (color) <0-255> is, the lighter the back- 8013-2 ground becomes. (color) <0-255> © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 45...
  • Page 72 (XPS/ 8044-1 smooth/C) (color) <0-255> 8044-2 (color) <0-255> 8045-0 Image Color bal- ance adjust- (color) <0-255> ment (XPS/ 8045-1 smooth/K) (color) <0-255> 8045-2 (color) <0-255> e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 46...
  • Page 73 Smooth / C) (color) <0-255> 8052-2 (color) <0-255> 8053-0 Image Color bal- ance adjust- (color) <0-255> ment (PS / 8053-1 Smooth / K) (color) <0-255> 8053-2 (color) <0-255> © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 47...
  • Page 74 Smooth / C) (color) <0-255> 8060-2 (color) <0-255> 8061-0 Image Color bal- ance adjust- (color) <0-255> ment (PCL / 8061-1 Smooth / K) (color) <0-255> 8061-2 (color) <0-255> e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 48...
  • Page 75 3 (color) <0-255> 8070-6 Thick paper 4 (color) <0-255> 8070-7 Special paper 1 (color) <0-255> 8070-8 Special paper 2 (color) <0-255> 8070-9 OHP film (color) <0-255> © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 49...
  • Page 76 8112-2 Image (color) <0-255> 8113-0 Image Sharpness Text adjustment (color) <0-255> (e-BRIDGE / 8113-1 Graphics PS / Line art) (color) <0-255> 8113-2 Image (color) <0-255> e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 50...
  • Page 77 8214 General ment with black becomes. (color) <1-255> (Twin color The smaller the value 8215 General print) is, the narrower the (color) <1-255> range becomes. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 51...
  • Page 78 (PS / Text) The smaller the value 8252-2 Presenta- is, the narrower the tion (color) <1-255> range becomes. 8252-3 Line art (color) <1-255> 8252-4 Advanced (color) <1-255> e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 52...
  • Page 79 (color) <0-255> / Light step panel. 8346 Photo value The larger the value is, (color) <0-255> the lighter the image of the "light" step becomes. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 53...
  • Page 80 The larger the value is, adjustment tom mode (color) <0-255> the darker the image of Fine curve the center step density compensation becomes. / Center value e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 54...
  • Page 81 8408 Gray scale more easily the back- (black) <0-255> ground (low density 8409 User cus- area) is printed. tom mode (black) <0-255> © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 55...

  • Page 82: System

    Mainte- Equipment number (serial When this adjustment is nance number) display performed with this code, the setting code (08-995) is also per- formed automatically. (10 digits) e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 56...

  • Page 83: Scanner

    / reproduction ratio correction value in pri- mary scanning direc- tion) from the SRAM of the SYS board to the SRAM of the SLG board. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 57...
  • Page 84 RADF for double shifts toward the trail- sided orig- <0-100> ing edge of paper by inal approx. 0.2 mm. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 58...

  • Page 85: Printer

    (blank area at the right of <0-255> the paper along the paper feeding direction) Image Bottom margin adjustment (blank area at the trailing <0-255> edge of the paper) © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 59...
  • Page 86 <-14-14> tion page by 0.25 mm. 468-2 A3/LD <-14-14> Paper Paper feed aligning Press the button on the feeding amount adjustment (using LCD. icons) e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 60...
  • Page 87 Y, M, C and K colors. 4720 Mainte- Displaying parameters for Checks the cause of a nance color registration adjust- <0-255> “CA00“ error when it ment detection abnormality occurs. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 61...
  • Page 88 LGC board has been replaced. 4732-0 Image Displaying Absolute corrected val- humidity <0-255> ues of lead- reference ing edge value adjustment 4732-1 Absolute humidity <0-255> value e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 62...

  • Page 89: Setting Mode (08)

    [Template] 1140 [Image shift] 636, 1429, 1430 [Tray reset] [Date] [Annotation] 651, 657 [Displaying number] 342, 1478, 9891 [Job Build] 1130, 1131 [File] 209, 218, 219 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 63...
  • Page 90 [Color registration adjust- 4546, 4550-0 to1, 4562, 4605 ment] [Drum phase adjustment] 4766 Laser [Polygonal motor] 398, 399, 478, 483, 484, 485, 486, 489, 490, 4604, 9805 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 64...
  • Page 91 1371, 1372, 1378, 1380, 1382, 1383, 1385, 1386, 1387, 1388 RADF [Switchback] [Stapling] 704-0 to 1, 1911, 9811-0 to 3, 9937-0 to 3, 9938-0 to 3 Finisher [Hole punching] 9847 [Finisher model switching] 1912 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 65...
  • Page 92 1102, 1111, 3741 [SNMP] 3845, 8803 [SNTP] 1441, 1442, 1444, 1445, 1446, 3740 [SSL] 1740, 1741, 1742, 1743, 1744, 1745, 1746, 1747, 1748, 1749, 1750, 9819, 9822 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 66...
  • Page 93 1661, 1662, 1663, 1664, 1665, 1666, 1667, 1668, 1669, 1670, 1671, 1672, 1673, 1674, 1675, 1676, 1677, 1678 [Data encryption] 1715 Bluetooth [Setting] 1710, 1711, 1712, 1713, 1714, 1719, 1941 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 67...
  • Page 94 Version [System] 900, 920, 921, 922, 923, 924, 925, 926, 927, 928, 929, 930, 931, 933, 934, 935, 936, 937, 938, 939 [Finisher] 908, 911, 9945 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 68...
  • Page 95 9829, 9848, 9892, 9893, 9894 [Direct print] 3803 [Databases] 684, 685, 686 [Default repeat count] 9789 [Template] 3851, 9886, 9888 [Partition] 662, 666, 667 [Banner] 678, 679, 680 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 69...
  • Page 96 [No paper message] 8524 [ACS release] 8529-0 to 2, 8530-0 to 2, 8531-0 to 2, [Panel] 8532 [Hardcopy security printing] 9883, 9884 [Electronic key] 3840, 3841, 3842 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 70...

  • Page 97: Operating Procedure

    * Press [FUNCTION CLEAR] to enter minus (-). Procedure 5 [CANCEL] [ENTER] [0][8] [Digital key] [Digital key] [POWER] OFF/ON [START] [POWER] (Code) *[HELP] (Exit) [INTERRUPT] Sets or (Stores value in RAM) changes value © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 71...
  • Page 98 Procedure 14 [CANCEL] [ENTER] [0][8] [Digital key] [Digital key] [POWER] [START] [START] [POWER] (Code) (Sub-code) OFF/ON [INTERRUPT] (Exit) Adjustment value [CLEAR] cannot be changed (Corrects value) e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 72...

  • Page 99: Process

    Image Abnormality detection Counts the abnormality control count (K) <0-16> detection of image qual- Display/0 clearing ity control. Accumulat- ing total of [CE10], [CE20] and [CE40] © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 73...

  • Page 100: Printer

    (c) Performs the adjust- ment automatically at a ready status after a specified period of time, or at a forcible interrup- tion of large amount of printing. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 74...

  • Page 101: Counter

    "0" (no limit). The toner is also consumed wastefully when the paper misfeeding occurs. Replace the roller at earlier timing if the paper misfeedings have occurred frequently. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE...

  • Page 102: System

    General Initialization of NIC infor- Returns the value to the mation factory shipping default value. General Performing HDD testing Checks the bad sector. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 76...
  • Page 103 UI data fixed section ver- VXXX.XXX X sion Version UI data common section VXXX.XXX X version Version Version of UI data lan- VXXX.XXX X guage 1 in HDD © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 77...
  • Page 104 When this code is per- over- data all clearing formed, the equipment write cannot be started up. enabler This setting is enabled only when the GP-1070 is installed. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 78...
  • Page 105 08-206 will be "20" and that of 08-602 will be "0" automatically. 9826 General Disabling Media File Save 0: Invalid <0-1> 1: Valid © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 79...

  • Page 106: Pixel Counter

    The general relations between the above 4 factors and toner consumption per output page in the copy function are as follows: e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 80...
  • Page 107 Clearing of the counter of the toner cartridge reference is performed in the setting mode (08-1503). © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE...
  • Page 108 Printing 2 pages on A3/LD size with solid copy (Laser emits to all pixels.) → Pixel count: 100%, Print count: 4 Printing 2 pages on A3/LD size with 6% of laser emission → Pixel count: 6%, Print count: 4 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 82...
  • Page 109 08-1501: All information related to the pixel count is cleared. 08-1502: All information related to the service technician reference pixel count is cleared. 08-1503: All information related to the toner cartridge reference pixel count is cleared. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE...
  • Page 110 “Displayed” is selected with the code above and the power is, as usual, turned ON. (The displayed buttons are depending on the setting of 08-1505.) e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 84...
  • Page 111 [SERVICE (COLOR)] button: Information screen of service technician reference (full color) is dis- played. [SERVICE (BLACK)] button: Information screen of service technician reference (black) is dis- played. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 85...
  • Page 112 Fig. 2-5 Information screen of toner cartridge reference The following screen is displayed when pressing the [SERVICE (COLOR)] button. Fig. 2-6 Information screen of service technician reference (full color) e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 86...
  • Page 113 The following screen is displayed when pressing the [SERVICE (BLACK)] button. Fig. 2-7 Information screen of service technician reference (black) © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 87...
  • Page 114 10 20080208 Average Pixel Count[%] 6.15 3.86 23.25 5.74 11 20080208 Latest Pixel Count[%] 7.32 2.19 6.25 2.19 Fig. 2-8 Data list of toner cartridge reference e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 88...
  • Page 115 16 20080208 K Average Pixel Count[%] 7.36 4.06 23.25 6.45 17 20080208 K Latest Pixel Count[%] 7.32 2.19 6.25 2.19 Fig. 2-9 Data list of service technician reference © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 89...
  • Page 116 Average pixel count 1594 Latest pixel count 1608 Total Average pixel count 1587 1588 1589 1590 1591 1595 Table 2-203 Pixel count code table (service technician reference) e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 90...
  • Page 117 The toner cartridge reference cleared date is displayed. The date (08-1503 was performed) is stored. 08-1511: Toner cartridge Y 08-1512: Toner cartridge M 08-1513: Toner cartridge C 08-1514: Toner cartridge K © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 91...
  • Page 118 Displayed reference set- Selects the reference counter ting <0-1> when displaying the pixel counter on the LCD screen. 0: Service technician reference 1: Toner cartridge ref- erence e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 92...

  • Page 119: Pm Support Mode Related Code

    1152-0 to 8 1153 <Default values of code 1152 (e-STUDIO2820C/2830C/3520C/3530C/ 4520C)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0/0/0/0 Sub-code 1: 56,000/56,000/70,000/ 70,000/70,000 Sub-code 4: 170,000/170,000/170,000/ 170,000/170,000 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 93...
  • Page 120 1174-0 to 8 1175 <Default values of code 1174 (e-STUDIO2820C/2830C/3520C/3530C/ 4520C)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0/0/0/0 Sub-code 1: 56,000/56,000/70,000/ 70,000/70,000 Sub-code 4: 170,000/170,000/170,000/ 170,000/170,000 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 94...
  • Page 121 1189 <Default values of code 1188 dle)(C) (e-STUDIO2820C/2830C/3520C/3530C/ 4520C)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0/0/0/0 Sub-code 1: 56,000/56,000/70,000/ 70,000/70,000 Sub-code 4: 170,000/170,000/170,000/ 170,000/170,000 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 95...
  • Page 122 1202-0 to 8 1203 <Default values of code 1202 (e-STUDIO2820C/2830C/3520C/3530C/ 4520C)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0/0/0/0 Sub-code 1: 56,000/56,000/70,000/ 70,000/70,000 Sub-code 4: 125,000/125,000/125,000/ 125,000/125,000 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 96...
  • Page 123 1228-0 to 8 1229 <Default values of code 1228 (e-STUDIO2820C/2830C/3520C/3530C/ 4520C)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0/0/0/0 Sub-code 1: 500,000/700,000/700,000/ 700,000/700,000 Sub-code 4: 1,700,000/1,700,000/ 1,700,000/1,700,000/1,700,000 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 97...
  • Page 124 1276-0 to 8 1277 <Default values of code 1276 (e-STUDIO2820C/2830C/3520C/3530C/ 4520C)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0/0/0/0 Sub-code 1: 112,000/112,000/140,000/ 140,000/140,000 Sub-code 4: 340,000/340,000/340,000/ 340,000/340,000 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 98...
  • Page 125 Sub-code 1: 80,000/80,000/80,000/ 80,000/80,000 Feed roller 1302-0, 1, 2, 8 1303 <Default values of code 1302 (LCF) (e-STUDIO2820C/2830C/3520C/3530C/ 4520C)> Sub-codes 0, 2, 8: 0/0/0/0/0 Sub-code 1: 160,000/160,000/160,000/ 160,000/160,000 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 99...
  • Page 126 Sub-code 1: 80,000/80,000/80,000/ 80,000/80,000 Pickup roller 1328-0,1,2,8 1329 <Default values of code 1328 (PFP upper drawer) (e-STUDIO2820C/2830C/3520C/3530C/ 4520C)> Sub-codes 0, 2, 8: 0/0/0/0/0 Sub-code 1: 80,000/80,000/80,000/ 80,000/80,000 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 100...
  • Page 127 5606-0 to 8 5607 <Default values of code 5606 (e-STUDIO2820C/2830C/3520C/3530C/ 4520C)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0/0/0/0 Sub-code 1: 56,000/56,000/56,000/ 56,000/56,000 Sub-code 4: 125,000/125,000/125,000/ 125,000/125,000 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 101...

  • Page 128: Default Setting / Restore Setting Of The Efi Printer Board

    8509 Controlling amount of HP compatible 4.2 mm image printing 8510 Menu display setting of HP compatible 4.2 mm image printing control (controlling method and amount) e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 102...

  • Page 129: S-Acs Setting (08-9934)

    [ Auto Color ] [ Black ] - > [ Full Color ] switching Switching operation [ Full Color ] - > [ Black ] switching Fig. 2-10 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 103...
  • Page 130 • Default setting of the color mode Check that the color mode of the equipment is set to one of [Black], [Full Color] and [Auto Color]. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 104...
  • Page 131 Setting value "2" When the default setting of color modes is [Black] or [Full Color] When the default setting of color modes is [Auto Color] Fig. 2-11 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 105...
  • Page 132 Black outputs: Counted as black • When the “Color mode” is [Auto Color], black pages are printed only with toner K and thus only the toner K is consumed. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 106...

  • Page 133: Adjustment

    In the following diagram, the solid lines with arrow lead to essential adjustments, while the dotted lines lead to adjustments to be performed if necessary. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 1...
  • Page 134 3.3.1 Automatic gamma adjustment ( PRT ) 1008, 1004 - 0, 1004 - 2 to 8 ( Chapter 3.1, 3.2, 3.3, 3.4, 3.5 ) Adjust the image quality if necessary. Fig. 3-1 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 2...

  • Page 135: Adjustment Of The Auto-Toner Sensor

    (bit value)" corresponding to the value for initial developer material is displayed in (C), the adjust- ment is completed. • When the adjustment is completed, the [ENTER] button is displayed on the screen. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 3...
  • Page 136 The values in (A), (B) and (C) vary with humidity. Press the [ENTER] button to store the adjustment result in the memory. Turn the power OFF. Install the toner cartridges. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 4...

  • Page 137: Performing Image Quality Control

    4. Check that "WAIT" is displayed. <Other abnormalities> Take the appropriate action described in Troubleshooting. P.6-1 "6. ERROR CODE AND TROUBLESHOOTING" © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 5...
  • Page 138 4. Check that "WAIT" is displayed. <Other abnormalities> Take the appropriate action described in Troubleshooting. P.6-1 "6. ERROR CODE AND TROUBLESHOOTING" e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 6...

  • Page 139: Adjustment Of Color Registration Control

    4. Check that "WAIT" is displayed. <Other abnormalities> Take the appropriate action described in Troubleshooting. P.6-1 "6. ERROR CODE AND TROUBLESHOOTING" © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 7...

  • Page 140: Adjustment Of The Transfer Belt Due To Environmental Factors

    If required, perform "Leading edge position adjustment / Common items (05-408)". SERVICE MANUAL "14.7.1 Adjustment of the transfer belt due to environmental factors" e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 8...

  • Page 141: Image Dimensional Adjustment

    Reproduction ratio of primary scanning direction adjustment Image location of primary scanning direction Reproduction ratio of secondary scanning direction Image location of secondary scanning direction Top margin Right margin Bottom margin © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 9...
  • Page 142 If the test copy does not satisfy the specified values, 100% return to step 1 and repeat the adjustment COPYING procedure. Power OFF/ON : Exit the Adjustment Mode. Fig. 3-6 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 10...

  • Page 143: Paper Alignment At The Registration Roller

    Paper alignment at the registration roller can be adjusted in the following procedure by performing the code 05-480. 1. Select the drawer. Fig. 3-7 2. Select the paper size. Fig. 3-8 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 11...
  • Page 144 3. Select the media type. Fig. 3-9 4. Select the copy speed. ("45ppm" for black copying in e-STUDIO4520C or "Other" for others) Fig. 3-10 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 12...
  • Page 145 5. Key in the adjustment value. Fig. 3-11 6. Press the [ENTER] button to finish the adjustment. * Press the [FUNCTION CLEAR] button to return to the previous menu. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 13...
  • Page 146 (77.3 lb. Cover to 94.5 lb. Cover (141.4 lb. Index)) Thick paper 4: 257 to 280 g/m (94.5 lb. Cover to 100 lb. Cover (150 lb. Index)) e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 14...
  • Page 147 If the aligning amount is too small, on the other hand, a skew, an image dislocation in feeding direction or a paper exit jam (E010) may occur. Pay attention to the above and select the appropriate value. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT...

  • Page 148: Image Dimensional Adjustment At The Printing Section

    52 ± 0.5mm Refer to “[D] Secondary scanning data laser writing start position” 52 ± 0.5mm Refer to “[E] Primary scanning data laser writing start position at duplexing” e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 16...
  • Page 149 → Press [ENTER] or [INTERRUPT] (Stored in memory). Note: Make sure the first line of the grid pattern is printed out since the line is occasionally vanished. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 17...
  • Page 150 *The larger the adjustment value is, the longer the distance C becomes (approx. 0.09 mm/ step). → (Key in the code [4719]) → [START]→ (Enforced color registration) e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 18...
  • Page 151 → Press [98] ([3] for duplexing) → [FAX] → (A grid pattern is printed out.) * The larger the adjustment value is, the longer the distance D becomes (approx. 0.10 mm/ step). © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 19...
  • Page 152 05-444 (PFP upper drawer, A4/LT) 05-428 (PFP lower drawer, A4/LT) 05-442 (Bypass feed, A4/LT) 05-445 (Duplexing, A3/LD) E: 05-498-0 (2nd drawer, A3/LD), → 52±0.5 mm (0.04 mm/step) 05-498-1 (1st drawer, A4/LT) e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 20...

  • Page 153: Image Dimensional Adjustment At The Scanning Section

    Fig. 3-14 While pressing [0] and [5] simultaneously, turn the power ON. Press [FAX] to make a copy of any image on a sheet of A3/LD paper. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 21...
  • Page 154 Product name: 1401E The following adjustments (b) to (e) should be performed with Test Chart No. TCC-1. P.3-28 " Adjustments and Checks using Test Chart No. TCC-1" e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 22...
  • Page 155 → (Key in a value (acceptable values: 0 to 255)) → [ENTER] or [INTERRUPT] (Stored in memory) *The larger the adjustment value is, the longer the distance C becomes (approx. 0.02 mm/step). © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT...
  • Page 156 → (Key in a value (acceptable values: 68 to 188)) → [ENTER] or [INTERRUPT] (Stored in memory) *The larger the adjustment value is, the longer the distance D becomes (approx. 0.08 mm/ step). e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 24...
  • Page 157 Range of top margin adjustment (e.g.) Function Black Color Copy 3.0 - 5.0 mm 5.0 - 7.0 mm Printer 5.0 - 7.0 mm 5.0 - 7.0 mm © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 25...
  • Page 158 → (“100% A” is displayed.) *The larger the adjustment value is, the wider the blank area at the right side becomes (approx. 0.04 mm/step). Feeding direction Fig. 3-18 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 26...
  • Page 159 → (“100% A” is displayed.) *The larger the adjustment value is, the wider the blank area at the trailing edge becomes (approx. 0.04 mm/step). Feeding direction Fig. 3-19 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 27...
  • Page 160 A: 05-405 → 200±0.5 mm (0.1 mm/step) B: 05-306 → 10±0.5 mm (0.04 mm/step) C: 05-340 → 150±0.5 mm (0.02 mm/step) D: 05-305 → 10±0.5 mm (0.08 mm/step) e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 28...
  • Page 161 : For checking reproduction of text [13] Thin lines : For checking reproduction of the thin lines (line width: 100µm) [14] Note area : For recording the date, conditions, etc. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 29...

  • Page 162: Image Quality Adjustment (Copying Function)

    Y, M, C and K can be corrected by performing this automatic (580) gamma adjustment. The result will be applied to all paper sizes. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 30...
  • Page 163 Then, check if the patch chart on the original glass is placed in the wrong direction or if it is placed inclined on the original glass, and then repeat step (3) and after- ward. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT...

  • Page 164: Density Adjustment

    Press the [FAX] button and then press the [START] button to make a test copy. If the desired image quality has not been attained, repeat step (2) to (5). e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 32...

  • Page 165: Color Balance Adjustment

    For resetting the value, repeat step (2) to (5). Press the [FAX] button and then press the [START] button to make a test copy. If the desired image quality has not been attained, repeat step (2) to (7). © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT...
  • Page 166 No. TCC-1 chart can be used as a guide for the range of the density area influenced by the change of the adjustment value (low density, medium density, high density). Low density Medium density High density Fig. 3-22 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 34...

  • Page 167: Gamma Balance Adjustment

    Be sure that this adjustment is made after performing P.3-30 "3.2.1 Automatic gamma adjust- ment". <Procedure> The procedure is the same as that of P.3-33 "3.2.3 Color balance adjustment". © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 35...

  • Page 168: Background Adjustment

    Make a test copy and compare the image obtained with the current settings; if necessary, make adjust- ment using the following procedure. <Procedure> The procedure is the same as that of P.3-32 "3.2.2 Density adjustment". e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 36...

  • Page 169: Judgment Threshold For Acs (Common For Copy And Scan)

    Make a test copy and compare the image obtained with the current settings; if necessary, make adjust- ment. Note: You have to make adjustment by balancing between moire and sharpness. <Procedure> The procedure is the same as that of P.3-32 "3.2.2 Density adjustment". © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 37...

  • Page 170: Setting Range Correction

    Make a test copy and compare the image obtained with the current settings; if necessary, make adjust- ment. <Procedure> The procedure is the same as that of P.3-32 "3.2.2 Density adjustment". e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 38...

  • Page 171: Setting Range Correction (Adjustment Of Background Peak)

    Remember the image specifications and life span of the replacing parts may not meet the stan- dard when the setting value is changed from the default value. <Procedure> The procedure is the same as that of P.3-32 "3.2.2 Density adjustment". © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 39...

  • Page 172: Color Adjustment Of Marker

    Turn the power OFF and back ON in the normal mode. Then make a copy in the one touch adjustment "MARKER" mode. If the desired image quality has not been attained, repeat step (1) to (6). e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 40...

  • Page 173: Beam Level Conversion Setting

    3. The setting value must increase as the beam level number (0 to 4) becomes higher. Do not increase this order when setting the values. 4. Usually, beam level 4 / 4 is most effective on black mode. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT...

  • Page 174: Maximum Toner Density Adjustment To Paper Type

    Be sure that this adjustment is made after performing P.3-30 "3.2.1 Automatic gamma adjust- ment". <Procedure> The procedure is the same as that of P.3-32 "3.2.2 Density adjustment". e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 42...

  • Page 175: Text/Photo Reproduction Level Adjustment

    The boundary between Red and Black may not be smooth when the setting value is "1". <Procedure> The procedure is the same as that of P.3-32 "3.2.2 Density adjustment". © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 43...

  • Page 176: Black Header Density Level Adjustment

    The larger the value is, the more an original tends adjustment for blank to be judged as a blank sheet. originals Acceptable values: 0 to 255 (Default: 128) e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 44...

  • Page 177: Background Offsetting Adjustment For Adf

    The larger the value is, the lower the back- ground density becomes. Acceptable val- Mono Color 7765 ues: 0 to 255 (Default: 128) Twin Color 7766 mode ACS Black 7675 Black 7025 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 45...

  • Page 178: Image Quality Adjustment (Printing Function)

    Special paper 1 1004-8 Special paper 2 1008 All paper types * If the code 1008 is performed, the adjustment will be applied to all paper types. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 46...
  • Page 179 When it is cleared, the control panel display will return to the ready state. Then, check if the patch chart on the original glass is placed in the wrong direction or if it is placed inclined on the original glass, and then repeat step (3) and afterward. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT...

  • Page 180: Gamma Balance Adjustment (Black Mode)

    For resetting the value, repeat step (2) to (5). Let the equipment restart and perform the printing job. If the image density has not been attained, repeat step (1) to (7). e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 48...
  • Page 181 P.3-46 "3.3.1 Automatic gamma adjustment" can be used as a guide for the range of the density area influenced by the adjustment with the change of the adjustment value (low density, medium density, high density). density Medium density High density Fig. 3-23 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 49...

  • Page 182: Color Balance Adjustment (Color Mode)

    (low density, medium density, high density (Refer to P.3-49 "Fig. 3-23"). e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 50...

  • Page 183: Adjustment Of Smudged/Faint Text

    The smaller the value is, the lighter the density of image becomes. Acceptable values: 0 to 255 <Procedure> The procedure is the same as that of P.3-48 "3.3.2 Gamma balance adjustment (Black Mode)". © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 51...

  • Page 184: Maximum Toner Density Adjustment

    8212-0 8212-1 8212-2 8212-3 Image becomes. Acceptable values: 1 to 255 <Procedure> The procedure is the same as that of P.3-48 "3.3.2 Gamma balance adjustment (Black Mode)". e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 52...

  • Page 185: Pureblack/Puregray" Threshold Adjustment (Twin Color Mode)

    Image this color range becomes. Accept- able values: 1 to 255 <Procedure> The procedure is the same as that of P.3-48 "3.3.2 Gamma balance adjustment (Black Mode)". © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 53...

  • Page 186: Toner Limit Threshold Adjustment

    0: High screen ruling value (smoother image) (EFI Printer Board 1: Low screen ruling value (rougher image) <Procedure> The procedure is the same as that of P.3-51 "3.3.4 Adjustment of smudged/faint text". e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 54...

  • Page 187: Sharpness Adjustment

    8014-1 8011-2 8014-2 becomes. The smaller the Monochro 8012-0 8015-0 8012-1 8015-1 8012-2 8015-2 value is, the lighter the back- ground becomes. Acceptable values: 0 to 255 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 55...

  • Page 188: Image Quality Adjustment (Scanning Function)

    For resetting the value, repeat step (2) to (5). Let the equipment restart and perform the scanning job. If the desired image has not been attained, repeat step (1) to (7). e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 56...

  • Page 189: Density Adjustment

    However, if the base is in the Text mode, the larger the value is, the lighter the image of the center step density becomes. Acceptable values: 0 to 255 (Default: 128) © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 57...

  • Page 190: Background Adjustment (Color Mode)

    Let the equipment restart and perform the scanning job. If the desired image has not been attained, repeat step (1) to (5). e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 58...

  • Page 191: Judgment Threshold For Acs (Common For Copy And Network Scan)

    Gray Scale Note: You have to make adjustment by balancing between moire and sharpness. <Procedure> The procedure is the same as that of P.3-57 "3.4.2 Density adjustment". © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 59...

  • Page 192: Setting Range Correction

    1: Background peak - varied 8361 8362 8363 8365 Range correction (Manual density adjustment) <Procedure> The procedure is the same as that of P.3-57 "3.4.2 Density adjustment". e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 60...

  • Page 193: Setting Range Correction (Adjustment Of Background Peak)

    (low density density mode section) becomes.Acceptable values: 0 to 255 <Procedure> The procedure is the same as that of P.3-57 "3.4.2 Density adjustment". © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 61...

  • Page 194: Fine Adjustment Of Black Density

    Let the equipment restart and perform the scanning job. If the desired image has not been attained, repeat step (1) to (5). e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 62...

  • Page 195: Adjustment Of Chroma Saturation

    Let the equipment restart and perform the scanning job. If the desired image has not been attained, repeat step (1) to (5). © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 63...

  • Page 196: Background Processing Offset Adjustment

    Acceptable values: 0 to 255 (Default: 128) <Procedure> The procedure is the same as that of P.3-57 "3.4.2 Density adjustment". e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 64...

  • Page 197: Image Quality Adjustment (Fax Function)

    Press the [ENTER] or [INTERRUPT] button to store the value. → The equipment goes back to the ready state. Turn the power OFF. <Confirmation> If possible, perform a Fax transmission and check the adjusted density with the image on the recipient's side. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 65...

  • Page 198: Beam Level Conversion Setting

    Press the [ENTER] or [INTERRUPT] button to store the value. → The equipment goes back to the ready state. Take the POWER OFF. <Confirmation> Check the beam level conversion setting with the actual fax data received, if possible. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 66...

  • Page 199: High-Voltage Transformer Setting

    Never move the variable resistance on the board since the output adjustment has been per- formed at the shipment for the high-voltage transformer supplied as a service part. Also do not perform the setting change when the high-voltage power supply is replaced. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT...

  • Page 200: Adjustment Of The Scanner Section

    Make sure that the sections A and B of the carriage-2 touch with the exit side frame. Exit frame [ Rear ] [ Front ] Enlarged view of carriage Fig. 3-25 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 68...

  • Page 201: Belt Tension Adjustment Of The Scan Motor

    Fix screw-B and then -C at the stopped position. Remove the belt tension jig. Pulley Timing belt Scan motor Fig. 3-26 Belt tension jig Fig. 3-27 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 69...

  • Page 202: Adjustment Of The Paper Feeding System

    The center of the printed image shifts to the rear side. → Move the guide to the rear side (Arrow (B) • direction in the lower figure). [ Rear ] Feeding direction Center [ Front ] Fig. 3-29 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 70...
  • Page 203 1. Loosen 2 screws. 2. Move the entire guide to the front or rear side. 3. Tighten the screws. ( B ) ( A ) Fig. 3-31 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 71...

  • Page 204: Adjustment Of The Doctor-To-Sleeve Gap

    “0.65” of the doctor sleeve jig Doctor blade between the developer sleeve and doctor blade to adjust the gap, and tighten the screws. Fig. 3-33 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 72...
  • Page 205 Doctor-sleeve gap jig that the gauge can move smoothly in the front/rear direction. In addition, confirm that the gauge “0.70” cannot be inserted into the gap. Fig. 3-36 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 73...

  • Page 206: Adjustment Of Gap Between Transfer Belt Unit (Tbu) Drive Gears

    (The adjustment is not required when only the transfer belt or only the TBU drive gear was replaced.) TBU drive gear C, D B: TBU drive transmission gear Fig. 3-37 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 74...
  • Page 207 Loosen 3 screws shown in the figure. (Tension is applied by the spring.) Tighten the 3 screws loosened in step 2. Reinstall the parts taken off in step 1. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 75...

  • Page 208: Adjustment Of The Separation Plate Gap

    Make sure that the pressure roller is released. • Be careful not to damage the fuser belt and jig (to protect the fuser belt, the jig is made from ABS). e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 76...
  • Page 209 For this equip- ment, we recommend that you adjust the gap of the separation plate within the range of 0.6 mm to 0.8 mm in order to prevent paper jamming. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ADJUSTMENT...
  • Page 210 © 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 78...

  • Page 211: Backup Function

    However, the total counter is not copied. 11. Delete the backed up data in the USB media after the data cloning. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C BACKUP FUNCTION...

  • Page 212: Backup Files

    Date: MON MAR 17 18:34:40 2008 Fig. 4-1 • File format (user_data.txt, setting_data.txt, sram_data.txt: all in common) Line 1: Version Line 2: Serial number Line 3: Date e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved BACKUP FUNCTION 4 - 2...

  • Page 213: Cloning Procedure

    (machine administrator) to enable the data cloning function on the TopAccess menu. • To clear your selection, press the digital key of the corresponding number again. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C BACKUP FUNCTION 4 - 3...
  • Page 214 Backing up TopAccess: Notification 4: Directory Service Backing up TopAccess: Directory Service 5: FAX Kit Backing up Option: Fax setting 6: WirelessLAN/Bluetooth Kit Backing up Option: WirelessLAN/Bluetooth setting e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved BACKUP FUNCTION 4 - 4...
  • Page 215 "Back Up Completed" is displayed on the LCD screen when the backup has been properly com- pleted. Turn the power OFF and remove the USB media. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C BACKUP FUNCTION 4 - 5...
  • Page 216 (machine administrator) to enable the data cloning function on the TopAccess menu. • To clear your selection, press the digital key of the corresponding number again. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved BACKUP FUNCTION 4 - 6...
  • Page 217 Restoring User management information 7: Role Info Restoring role information *The items "4", "5" ,”6”, and "7" are selected in the screen by default. Fig. 4-9 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C BACKUP FUNCTION 4 - 7...
  • Page 218 <When "6: SRAM Data Restore" is selected> Number Item Restore 1. SRAM Restoring SRAM Data *No items are selected in the screen by default. Fig. 4-11 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved BACKUP FUNCTION 4 - 8...
  • Page 219 Enter the password [COUNTER] [DEPARTMANT SETTING] Enter the password [RESET ALL COUNTERS] *Enable the department management when the [RESET ALL COUNTERS] buttons is set to be disabled. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C BACKUP FUNCTION 4 - 9...
  • Page 220 Security error ERROR 7 Checksum error ERROR 8 Model check error ERROR 9 Version check error ERROR 10 Destination check error ERROR 11 Serial number check error e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved BACKUP FUNCTION 4 - 10...

  • Page 221: Aes Data Encryption Function Setting

    Since the energy saver mode cannot be set using the control panel, set it in TopAccess. How- ever, the setting of "Sleep/Auto Shut Off" cannot be changed in TopAccess and "Disable" is displayed. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C BACKUP FUNCTION...

  • Page 222: Setting Procedure

    [F] Reset user's setting item and restore data/information [G] Reset "FUNCTION LIST FOR MAINTENANCE" [H] Reset "function list" [I] Check actuation of data encryption function setting Setting completed Fig. 4-13 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved BACKUP FUNCTION 4 - 12...
  • Page 223 Press the [LIST] button. Key in [*] [#] [*] [*] [3] [3] and then press the [START] button. The "FUNCTION LIST FOR MAIN- TENANCE" is printed out. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C BACKUP FUNCTION 4 - 13...
  • Page 224 1. Turn the power ON while pressing the digital keys [1] and [*] simultaneously. 2. Key in [100] and then press the [START] button. 3. Key in [102] and then press the [START] button. 4. Turn the power OFF. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved BACKUP FUNCTION 4 - 14...
  • Page 225 * When wireless LAN is used, perform the setting again on the LCD panel. (only when security with a certificate is used) Also, upload the following certificate file with ”Install Certificate for Wireless LAN” of TopAccess. CA certificate User certificate © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C BACKUP FUNCTION 4 - 15...
  • Page 226 Press the [INITIAL SETUP] button to set each item. Note: Explain to the user (machine administrator) about the next operation and ask him/her to enter his/her password. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved BACKUP FUNCTION 4 - 16...

  • Page 227: Procedure For Disabling Data Encryption Function

    Set the data encryption function disabled following the procedure shown in P.4-17 "4.2.4 Procedure for disabling data encryption function". Then perform the code 08-1426 (Forcible HDD data clearing) to completely erase the data in the HDD. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C BACKUP FUNCTION 4 - 17...

  • Page 228: Assist Mode

    2. Do not perform this function in cases other than the installation of a new SRAM because all data in the SRAM will be deleted with this function. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved BACKUP FUNCTION 4 - 18...

  • Page 229: Operating Procedure Of Assist Mode

    Select the item with the digital keys and press the [START] button. Note: Explain the user (machine administrator) about the next operation and ask him/her to enter his/ her password. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C BACKUP FUNCTION 4 - 19...
  • Page 230 © 2008 TOSHIBA TEC CORPORATION All rights reserved BACKUP FUNCTION 4 - 20...

  • Page 231: Preventive Maintenance (Pm)

    Service Manual if necessary. Plug in the equipment after the maintenance has been finished. Then turn ON the power and make some copies to confirm that the equipment is working properly. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM)

  • Page 232: Pm Support Mode

    * The screen goes back to the main screen when the counter clear is performed or the [CANCEL] button is pressed after moving from the main screen, while it goes back to the sub screen after moving from the sub screen. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 2...

  • Page 233: Operational Screen

    When the replacement date for the sub unit is different, press the [SUB UNIT] button to move to the sub screen and see each information, otherwise information is not displayed © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM)
  • Page 234 Displaying of the standard number of drive counts to replace the sub unit (parts) Displaying of the number of print / develop pages and drive counts and previous replacement date for a chosen sub unit e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 4...
  • Page 235 When the [INITIALIZE] button is pressed, “Present number of print / develop pages” and Present driving counts” are cleared and “Previous replacement date” is updated. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM)

  • Page 236: Access Tree

    PRESS ROLLER FINGER [Separation finger] FUSER BELT GUIDE 1st CST. PICK UP ROLLER (1st CST.) [1st drawer] FEED ROLLER SEP ROLLER (1st CST.) [Separation roller] e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 6...
  • Page 237 PFP lower drawer Reset the feeding retry counter (08-1393) • Bypass unit Reset the feeding retry counter (08-1394) • Reset the feeding retry counter (08-1395) © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM) 5 - 7...

  • Page 238: Work Flow Of Parts Replacement

    Check the drive counts of all parts at PM support mode. Replace the part. Does it exceed the specified drive count? Check the part and equipment according to the “TROUBLESHOOTING”. Fig. 5-7 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 8...

  • Page 239: Preventive Maintenance Checklist

    If the values are different, the one for the full color mode is indicated in parentheses ( ). If they differ according to the model, they are indicated in the order of the e-STUDIO2820C, e-STUDIO2830C and e-STUDIO3520C/ 3530C/4520C.

  • Page 240: Scanner

    Make sure that there is no fingerprints or oil staining on part of the original glass on where the original scale is mounted since the shading correction plate is located below the scale to be scanned. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 10...

  • Page 241: Laser Unit

    Opera- Parts cation/ Items to check Cleaning tion list (x 1,000 (x 1,000 drive Coat- check <P-I> sheets) counts) LSU slit glass B or A © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM) 5 - 11...

  • Page 242: Feed Unit

    (tooth face and shaft) One side of the plastic bush- ing to which the shaft is inserted Registration roller (metal) 25-19 Middle guide 25-2 * C3: Separation roller e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 12...
  • Page 243 Mylar with alcohol. Note: Do not hold the middle guide itself when opening and closing it. Knob Mylar Middle guide 2nd transfer unit Fig. 5-13 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM) 5 - 13...

  • Page 244: Automatic Duplexing Unit

    One side of the GCB bushing to which the shaft is inserted One side of the plastic bush- ing to which the shaft is inserted Paper guide 47-4 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 14...

  • Page 245: Bypass Feed Unit

    (4 places). Make sure that the grease does not adhere to the roller surface. Wipe it off with alcohol if adhered. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM)

  • Page 246: Main Charger

    * F1: Main charger case Clean the main charger case with a cloth soaked in water and squeezed tightly, and then wipe them with a dry cloth. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 16...

  • Page 247: Drum/Cleaner Unit, Cleaner Related Section

    Since "patting powder" may affect the initial image if it adheres to the OPC surface, do not apply it. The friction between the drum and cleaning blade is sufficiently small without it and no problem would occur even if it is not applied. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM)
  • Page 248 Replace the cleaning blade with new ones if poor images are copied due to the damaged blade regardless of the number of output pages which have been made e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 18...
  • Page 249 If the edge of recovery blade is damaged, replace the blade regardless of the number of output pages. Note: Never use water or alcohol for cleaning the transfer belt recovery blade. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM) 5 - 19...

  • Page 250: Developer Unit (K, Y, M, And C)

    Also, when the developer sleeve or mixer is disassembled, clean the shaft and oil seal before coating the oil seal with grease. Developer sleeve 2 pc. Mixer 4 pc. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 20...

  • Page 251: Waste Toner Box

    Parts cation/ Items to check Cleaning tion list (x 1,000 (x 1,000 drive Coat- check <P-I> sheets) counts) Waste toner box full detection 42-104 sensor © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM) 5 - 21...

  • Page 252: Transfer Belt Unit / Transfer Belt Cleaning Unit

    Replace the transfer belt with a new one regardless of the number of output pages, if any crack or major scar is found. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 22...

  • Page 253: Image Quality Control Unit

    Clean the image quality sensor, image position aligning sensor (Front/Rear) and the sensor shut- ter when replacing the transfer belt cleaning blade and the blade seal, or the transfer belt itself. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C...

  • Page 254: Nd Transfer Roller Unit

    * L3: 2nd transfer roller paper guide If toner adheres to the ribs of the 2nd transfer roller paper guide, clean it with a soft pad, cloth or electric vacuum cleaner. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 24...

  • Page 255: Fuser Unit

    112/140/140 43-4 (112/112/140) Fuser belt guide 112/140/140 43-12 (112/112/140) Fuser belt front thermistor 43-21 Fuser belt thermostat (center/ 43-19 rear) 43-20 M10 Separation plate 43-2 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM) 5 - 25...
  • Page 256 Do not deform or damage the thermistor during the cleaning. Replace the thermistor with a new one if it is damaged or deformed regardless of degree. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 26...

  • Page 257: Exit Unit

    Wipe off any old grease, and then apply 0.5 to 1 rice-sized grains of white grease (Molykote HP- 300) onto the inside of the roller and both end faces of the shaft hole. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C...

  • Page 258: Radf (Mr-3018)

    Registration roller 4-30 Intermediate transfer roller 3-13 Front read roller 3-14 Rear read roller Reverse registration roller 3-10 Exit/reverse roller 4-25 Platen sheet B or A e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 28...

  • Page 259: Pfp (Kd-1023)

    (x 1,000 drive Coat- check <P-I> sheets) counts) Pickup roller 5-20 (upper/lower) Feed roller 5-24 (upper/lower) Separation roller (upper/ AV, W2 lower) Drive gear (tooth face) © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM) 5 - 29...

  • Page 260: Lcf (Kd-1024)

    (x 1,000 (x 1,000 drive Coat- check <P-I> sheets) counts) Pickup roller 4-30 Feed roller 4-28 Separation roller 5-12 Drive gear (tooth face) e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 30...

  • Page 261: Storage Of Supplies And Replacement Parts

    Avoid storing copy paper in places where it may be subjected to high humidity. After a package is opened, be sure to place and store it in a storage bag. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM)
  • Page 262 Separation roller K-ROLL-SPT ROL-KIT-1010 Pick up roller ROL-PICK-UP Feed roller ROL-PAPER-FED-F Separation roller ROL-PAPER-FED-S DF-KIT-3018 Pick up roller ASYS-ROL-FEED Feed roller ASYS-ROL-FEED Separation roller ASYS-ROL-RET e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 32...

  • Page 263: Maintenance Part List

    Writing the data of PWA-DWNLD-350-JIG2 102-4 ROM writer adapter (For 1931) Writing the data of PWA-DWNLD-350-JIG2 102-5 Part list <P-I> represents the page item in "e-STUDIO2820C/2830C/3520C/3530C/4520C Ser- vice Parts List". © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM)
  • Page 264 12,13 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 34...

  • Page 265: Grease List

    100 g Tube 101-23 * : Part list <P-I> represents the page item in "e-STUDIO2820C/2830C/3520C/3530C/4520C Service Parts List". 5.10 Operational Items in Overhauling Overhauling must be performed in order to maintain the quality level of this equipment at the following timing.
  • Page 266 © 2008 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 36...

  • Page 267: Error Code And Troubleshooting

    SYS board and engine firmware. E0A0 Image transport ready time-out jam: Image data to P. 6-34 be printed cannot be sent. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 1...
  • Page 268 LCF misfeeding (Paper not reaching the LCF feed P. 6-28 sensor): The paper fed from the LCF does not reach the LCF feed sensor. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 2...
  • Page 269 P. 6-30 drawer feed sensor): Paper fed from the LCF and passed through the LCF feed sensor does not reach the 2nd drawer feed sensor. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 3...
  • Page 270 (during scanning): The original which passed the read sensor does not reach the original exit/reverse sensor when it is transported from the scanning section to exit section. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 4...
  • Page 271 Paper transport jam (Finisher paper punching edge P. 6-43 detection sensor):The paper position sensor on the Finisher transport path detects paper shorter than the acceptable paper size. [MJ-1101] © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 5...
  • Page 272 Stapling jam: Stapling is not performed properly. P. 6-46 [MJ-1030/1031/1101] EA60 Early arrival jam: The inlet sensor detects the paper P. 6-47 earlier than a specified timing. [MJ-1030/1031/1101] e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 6...
  • Page 273 [MJ- 1101] ED15 Paddle home position error: The paddle is not at the P. 6-52 home position. [MJ-1101] © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 7...

  • Page 274: Service Call

    Carriage home position sensor not turning ON P. 6-59 within a specified period of time: The carriage does not reach to its home position in a specified period of time. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 8...
  • Page 275 RADF and the scanner. C570 Communication error between Engine-CPU and P. 6-64 IPC board C580 Communication error between IPC board and fin- P. 6-64 isher © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 9...
  • Page 276 [MJ-1101] CB60 Stapler shift motor abnormality: Stapler shift motor P. 6-75 is not rotating or staple unit is not moving normally. [MJ-1030/1101] e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 10...
  • Page 277 [MJ-1030] CC41 Paper holder cam home position abnormality: The P. 6-80 paper holder cam is not at the home position. [MJ- 1101] © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 11...
  • Page 278 Waste toner box mixing paddle locked: The mixing P. 6-103 vice call paddle in the waste toner box does not rotate. CD71 Waste toner transport motor drive locking error. P. 6-104 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 12...
  • Page 279 HDD other error P. 6-106 F106 Point and Print partition damage P. 6-106 F107 /BOX partition damage P. 6-106 F108 /SHA partition damage P. 6-106 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 13...
  • Page 280 P. 6-107 F350 Circuit related service SLG board abnormality P. 6-67 call F400 Circuit related service SYS board cooling fan abnormality P. 6-107 call e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 14...

  • Page 281: Error In Internet Fax / Scanning Function

    Onramp Gateway transmission failure P. 6-110 1C82 Internet FAX transmission failure when processing FAX job received P. 6-110 1CC0 Job canceling 1CC1 Power failure P. 6-110 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 15...
  • Page 282 Insufficient system storage Terminal/Destination mail address P. 6-110 error (RFC: 552) 2553 Mailbox name not allowed Destination mail address error P. 6-110 (RFC: 553) e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 16...
  • Page 283 P. 6-112 resource acquiring failure 2A40 System fatal error System error P. 6-112 2A50 Job canceling Job canceling 2A51 Power failure Power failure P. 6-112 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 17...
  • Page 284 Failed to process received Fax job Process failure of FAX job received P. 6-115 2CC0 Job canceled Job canceling 2CC1 Power failure occurred Power failure P. 6-115 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 18...
  • Page 285 P. 6-115 2DA7 Failed to acquire resource. Resource acquiring failure P. 6-115 2DC0 Job canceled Job canceling 2DC1 Power failure occurred Power failure P. 6-117 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 19...
  • Page 286 3B12 Format Error has been detected in P. 6-117 the received mail. This mail could not be transferred to the administrator. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 20...
  • Page 287 3C32 Tiff Resolution Error has been P. 6-119 detected in the received mail. This mail could not be transferred to the administrator. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 21...
  • Page 288 The mail could not be 3F10 P. 6-120 received until File I/O is recovered. 3F20 P. 6-120 3F30 P. 6-120 3F40 P. 6-120 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 22...

  • Page 289: Printer Function Error

    In the setting mode (08-253), the latest twenty groups of error data will be displayed. Display example EA10 99999999 06 04 14 17 57 32 23621000000 Error code Total counter YY MM DD HH MM SS ABCDEFHIJLO © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 23...
  • Page 290 Color mode 0: Auto color 1: Full color 2: Black 3: Unused 4: Twin color copy 5: Gray scale 6: Unused 7: Image smoothing e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 24...

  • Page 291: Diagnosis And Prescription For Each Error Code

    Correct if any. 8. Replace the ADU clutch. 9. Replace the LGC board. 10.Check the rollers in the ADU. Replace them if they are worn out. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 25...
  • Page 292 8. Replace the 2nd drawer feed clutch. 9. Replace the LGC board. 10.Check the 2nd drawer feed roller, separation roller and pickup roller. Replace them if they are worn out. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 26...
  • Page 293 11. Replace the LGC board. 12.Check the PFP lower drawer feed roller, separation roller and pickup roller. Replace them if they are worn out. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 27...
  • Page 294 10.Replace the LCF board. 11. Replace the LGC board. 12.Check the LCF feed roller, separation roller and pickup roller. Replace them if they are worn out. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 28...

  • Page 295: Paper Transport Jam

    10.Check the condition of the feed roller, separation roller and pickup roller of each paper source, and replace them if they are worn out. 11. Check the transport roller. Replace it if it is worn out. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...
  • Page 296 12.Check the condition of the feed roller, separation roller and pickup roller of each paper source, and replace them if they are worn out. 13.Check the PFP transport roller. Replace it if it is worn out. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 30...
  • Page 297 Correct if any. 9. Replace the ADU clutch. 10.Replace the LGC board. 11. Check the rollers in the ADU. Replace them if they are worn out. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 31...
  • Page 298 Correct if any. 4. Replace the registration sensor. 5. Replace the LGC board. 6. Check the rollers. Replace them if they are worn out. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 32...

  • Page 299: Other Paper Jam

    PFP lower drawer feed sensor 03-[FAX]OFF/[8]/[D] Bridge unit Bridge unit Bridge unit transport sensor-1 03-[FAX]OFF/[5]/[F] (Entrance sensor) Bridge unit transport sensor-2 03-[FAX]OFF/[5]/[D] (Exit sensor) © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 33...
  • Page 300 2. Check if the error is cleared by turning the power OFF and then back ON. 3. Check if the connectors on the LGC board are disconnected. 4. Replace the LGC board. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 34...
  • Page 301 Bridge unit Bridge unit Bridge unit transport sensor-1 03-[FAX]OFF/[5]/[F] (Entrance sensor) Bridge unit transport sensor-2 03-[FAX]OFF/[5]/[D] (Exit sensor) Finisher Finisher door Sensors in the finisher © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 35...

  • Page 302: Cover Open Jam

    Check if the connectors CN211 and CN217 on the ADU board are disconnected. Correct if any. 4. Replace the ADU opening/closing switch. 5. Replace the ADU board. 6. Replace the LGC board. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 36...
  • Page 303 Correct if any. 4. Replace the waste toner cover open/close detection switch. 5. Replace the LGC board. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 37...

  • Page 304: Radf Jam

    Correct if any. 4. Replace the original exit/reverse sensor 5. Replace the RADF board. 6. Replace the read roller if it is worn out. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 38...
  • Page 305 Correct if any. 4. Replace the exit/reverse sensor. 5. Replace the RADF board. 6. Replace the exit roller if it is worn out. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 39...
  • Page 306 Correct if any. 4. Replace the RADF opening/closing sensor. 5. Replace the RADF board. 6. Is the RADF opening/closing sensor adjusted within the specified range? e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 40...

  • Page 307: Jam In Bridge Unit

    7. Check the drive system of the equipment and bridge unit. 8. Check if the rollers in the exit roller, the pressure spring and the bridge unit are worn out. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...

  • Page 308: Paper Jam In Finisher Section

    3. Is the inlet sensor working properly? (Check the movement of the actuator.) 4. Replace the inlet sensor. 5. Replace the finisher controller PC board. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 42...
  • Page 309 (S1) and the transport sensor (S2), or the harnesses are open cir- cuited. Correct if any. 3. Replace the sensor. 4. Replace the finisher controller PC board. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 43...
  • Page 310 (S12) or the harnesses are open circuited. Correct if any. 4. Replace the sensor. 5. Replace the finisher controller PC board. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 44...
  • Page 311 (SW1) and the stationary tray opening/closing switch (SW2) or the harnesses are open circuited. Correct if any. 5. Replace the sensors. 6. Replace the finisher controller PC board. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 45...
  • Page 312 Correct if any. 5. Check the harnesses in the stapler are disconnected or open circuited. Correct if any. 6. Replace the finisher controller PC board. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 46...
  • Page 313 (M4) or the harnesses are open circuited. Correct if any. 3. Replace the stack slider HP sensor. 4. Replace the stack slide motor. 5. Replace the finisher controller PC board. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 47...

  • Page 314: Paper Jam In Saddle Stitcher Section

    (Check the movement of the actu- ator.) 5. Replace the sensor. 6. Replace the saddle stitcher controller PC board. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 48...
  • Page 315 4. Is the inlet sensor working properly? (Check the movement of the actuator.) 5. Replace the sensor. 6. Replace the finisher controller PC board. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 49...

  • Page 316: Paper Jam In Puncher Unit

    2. Check if the connector on the equipment is disconnected from the finisher or the harnesses are open circuited. Correct if any. 3. Replace the IPC board. 4. Replace the LGC board. 5. Replace the finisher controller PC board. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 50...
  • Page 317 3. Replace the rear alignment motor (M10). 4. Replace the rear alignment plate home position sensor (S8). 5. Replace the finisher controller PC board. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 51...
  • Page 318 3. Replace the buffer tray guide motor (M3). 4. Replace the buffer tray home position sensor (S5). 5. Replace the finisher controller PC board. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 52...

  • Page 319: Paper Feeding System Related Service Call

    2. Check if the voltage supplied to the microcomputer input terminal IC5-17 pin is always “L” level. 3. Replace the PFP board. 4. Replace the LGC board. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 53...
  • Page 320 7. Replace the LGC board. 1. Check if the conductor pattern on the LGC board is short circuited or open circuited. 2. Replace the LGC board. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 54...
  • Page 321 9. Replace the LGC board. 1. Check if the conductor pattern on the LGC board is short circuited or open circuited. 2. Replace the LGC board. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 55...
  • Page 322 9. Replace the LGC board. 1. Check if the conductor pattern on the LGC board is short circuited or open circuited. 2. Replace the LGC board. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 56...
  • Page 323 9. Replace the LGC board. 1. Check if the conductor pattern on the LGC board is short circuited or open circuited. 2. Replace the LGC board. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 57...

  • Page 324: Scanning System Related Service Call

    3. Check if the conductor pattern on the SLG board is short circuited or open circuited. 4. Replace the SLG board. 5. Replace the inverter. 6. Replace the exposure lamp. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 58...
  • Page 325 1. Check if the connector pins are disconnected or the harnesses are short circuited or open circuited. 2. Check if the conductor pattern on the SLG board is short circuited or open circuited. 3. Replace the SLG board. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 59...

  • Page 326: Fuser Unit Related Service Call

    Change the current status counter value "1" or "2" to "0", then press [ENTER] or [INTERRUPT] (to cancel [C411/C412]). Turn the power OFF and then back ON. Make sure that the equipment enters the normal ready state. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 60...
  • Page 327 Change the displayed current status counter value "32" to "0", then press [ENTER] or [INTER- RUPT] (to cancel C448). Turn the power OFF and then back ON. Make sure that the equipment enters the normal status. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...
  • Page 328 Replace the LGC board. 2. Clear the status counter Change the values "30" or above, or "4" of the status counter (08-400) to "0". e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 62...

  • Page 329: Communication Related Service Call

    Check if the conductor pattern on the RADF board is short circuited or open circuited. Check if the conductor pattern on the SLG board is short circuited or open circuited. Replace the RADF board. Replace the SLG board. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 63...
  • Page 330 Check the version of the system ROM on the SYS board. Check the version of the scanner ROM version on the SLG board. Replace the SYS board. Replace the SLG board. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 64...

  • Page 331: Radf Related Service Call

    1. Check if the conductor pattern between the Engine-CPU and FROM, SRAM is short circuited or open circuited. 2. Replace the LGC board if it frequently occurs. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...
  • Page 332 (10) Perform “Automatic gamma adjustment” <PRT> (05-1008). (using [70][FAX] test pattern) (11) Turn the power OFF and then back ON. If the error is not recovered, replace the SRAM on the SYS board. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 66...
  • Page 333 ROM, engine ROM and scanner ROM. Reinstall the scanner ROM firmware. If an error occurs after step (2) above has been performed, replace the SLG board. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...

  • Page 334: Laser Optical Unit Related Service Call

    8. Check if the suction area of the laser unit cooling fan is plugged up. 9. Replace the laser optical unit. 10.Replace the LGC board. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 68...
  • Page 335 7. Check if the suction area of the laser unit cooling fan is plugged up. 8. Replace the laser optical unit. 9. Replace the LGC board. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 69...
  • Page 336 6. Replace the LGC board. Check if the conductor pattern on the LGC board is short circuited or open circuited. Replace the LGC board. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 70...

  • Page 337: Finisher Related Service Call

    • Reconnect the connector securely. • Replace the harness. 1. Replace the entrance motor (M1). 2. Replace the finisher control PC board. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 71...
  • Page 338 Is there any problem with the tray lift mechanism? Fix the lift mechanism. 1. Replace the tray 1/2 shift motors. 2. Replace the finisher controller PC board. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 72...
  • Page 339 Is there any mechanical problem with the path of aligning plate? Fix the mechanism. 1. Replace the rear aligning plate motor. 2. Replace the finisher controller PC board. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 73...
  • Page 340 Are the harnesses in the stapler disconnected or open circuited? • Reconnect the connector securely. • Replace the harness. Replace the finisher control PC board. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 74...
  • Page 341 • Reconnect the connector securely. • Replace the harness. 1. Replace the stapler unit shift motor (M4). 2. Replace the finisher control PC board. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 75...
  • Page 342 Is the paper pushing plate drive mechanism normal? Fix the mechanism. 1. Replace the paper pushing plate motor (M8). 2. Replace the saddle stitcher controller PC board. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 76...
  • Page 343 Is the paper folding roller drive mechanism normal? Fix the mechanism. 1. Replacing the paper folding motor (M2). 2. Replace the saddle stitcher controller PC board. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 77...
  • Page 344 Is the wiring between J704 on the finisher controller PC board and J1 on the saddle stitcher controller PC board correct? Correct the wiring. Replace the saddle stitcher controller PC board. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 78...
  • Page 345 (M4) or the harnesses are open circuited. Correct if any. 3. Replace the stack edging HP sensor. 4. Replace the stack slide motor. 5. Replace the finisher control PC board. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 79...
  • Page 346 Reconnect the connector securely. • Replace the harness. 1. Replace the paper holder home position sensor (S6). 2. Replace the finisher control PC board. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 80...
  • Page 347 Is the wiring between the hole punch control PC board (HP) and sideways adjustment motor (M2) correct? Correct the wiring. 1. Replace the punch sideways adjustment motor (M2). 2. Replace the hole punch control PC board (HP). © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 81...
  • Page 348 Is the punching mechanism normal? Fix the mechanism. 1. Replace the punch motor (M61). 2. Replace the punch controller PC board. 3. Replace the finisher controller PC board. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 82...
  • Page 349 Is the conductor pattern on the hole punch control PC board (HP) open circuited or short cir- cuited? Replace the hole punch control PC board (HP). Replace the finisher control PC board. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 83...
  • Page 350 (M5) or the harnesses are open circuited. Correct if any. 3. Replace the offset HP sensor. 4. Replace the offset motor. 5. Replace the finisher control PC board. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 84...
  • Page 351 Is there any problem with the gear change mechanism? Fix the gear change mechanism. 1. Replace the gear change motor. 2. Replace the finisher controller PC board. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 85...
  • Page 352 Is the conductor pattern on the hole punch control PC board (HP) open circuited or short cir- cuited? Replace the hole punch control PC board (HP). Replace the finisher control PC board. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 86...
  • Page 353 7. Check if the conductor pattern on the hole punch control PC board is open circuited or short circuited. 8. Replace the converter PC board. 9. Replace the finisher control PC board. 10.Replace the hole punch control PC board. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 87...

  • Page 354: Image Control Related Service Call

    Key in "4546", then press the [START] button. (08-4546: Position adjustment control / Mode set- ting) Set the value to "0" (not performed automatically). Turn the power OFF. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 88...
  • Page 355 (13) Key in "126", then press the [START] button. (03-126: Image position aligning sensor / LED ON) (14) Press the [START] button. (15) Check how items [G] and [H] are displayed while [7] is pressed. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...
  • Page 356 4. If the sensor shutter is damaged, replace it. If the sensor shutter solenoid is not operating normally, replace the solenoid. Proceed to step (8). Normal (Proceed to step (23).) e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 90...
  • Page 357 Is the image printed normally without white streaks in the secondary scanning direction? Check if the slit glass of the laser optical unit is stained. Is a certain color in the printed image turned to black solid? © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...
  • Page 358 (29) Key in "4719", then press the [START] button. (05-4719: Enforced position adjustment) Does the error [CA00] occur during the position adjustment control? Proceed to step (5). NO (Proceed to step (30).) e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 92...
  • Page 359 (Is +12V voltage normally output by the CN345-7pin on the LGC board?) Check the power supply system and replace the switching power supply. 1. Replace the image quality sensor. 2. Replace the LGC board. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 93...
  • Page 360 Is +12V power supply voltage normally supplied to the image quality sensor? Is +12V voltage normally output by the CN345-7pin on the LGC board? e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 94...
  • Page 361 When an error occurs: Check and correct it accordingly. Reset all of the values in the codes "Abnormality detection count (Y/M/C/K) Display/0 clearing (08-573 to 08-576)". © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 95...
  • Page 362 To (9) (If you have already performed this checking cycle once, proceed to step (4).) e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 96...
  • Page 363 Replace the image quality sensor or LGC board. Set the values of “Image quality closed-loop control / Contrast voltage (08-556)” and “Image quality closed-loop control / Laser power (08-557)” to “1” (Valid). © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...
  • Page 364 Is the connector CN340 on the LGC board, or the connector of the drum thermistor Y or K dis- connected? Reconnect the connector. Replace the harness. 1. Replace the drum thermistor Y or K. 2. Replace the LGC board. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 98...
  • Page 365 (Replace it if there is.) 1. Check if the LGC board is short circuited or open circuited. 2. Replace the LGC board. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...
  • Page 366 2. Check if the actuator is installed properly. 3. Check if the LGC board is short circuited or open circuited. 4. Replace the drum motor. 5. Replace the LGC board. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 100...
  • Page 367 The setting value shall be returned after the recovery, otherwise color deviation increases. Drum phase adjustment control ON/OFF code 08-4766 0: Disabled 1: Enabled (Default) © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 101...

  • Page 368: Copy Process Related Service Call

    Check if the needle electrode is broken or the main charger grid is deformed. Check if any foreign matter is on the needle electrode or main charger grid. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 102...
  • Page 369 6. Replace the LGC board. 1. Check if the conductor pattern on the LGC board is short circuited or open circuited. 2. Replace the LGC board. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 103...
  • Page 370 6. Replace the LGC board. 1. Check if the conductor pattern on the LGC board is short circuited or open circuited. 2. Replace the LGC board. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 104...
  • Page 371 1. Check if there is any abnormality with the mechanical section (sensor's actuator, etc.). 2. Check if the conductor pattern on the LGC board is short circuited or open circuited. 3. Replace the LGC board. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...

  • Page 372: Other Service Call

    When "Rebuilding all databases (08-684)" is performed, all data in the Address Book and Mailbox are deleted. If you back up the data in advance, they will be recovered by restoring them after rebuilding the database. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 106...

  • Page 373: Error In Internet Fax / Scanning Function

    If the error still occurs, turn the power OFF and then back ON, and perform the job again. [1C12] Message reception error [1C13] Message transmission error Turn the power OFF and then back ON. Perform the job in error again. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 107...
  • Page 374 [1C63] Terminal IP address unset Reset the Terminal IP address. Turn the power OFF and then back ON. Perform the job in error again. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 108...
  • Page 375 Set the SMTP valid and perform the job again. [1C71] SMTP authentication ERROR Check that SMTP authentication method, login name and password are correct, then perform authentication again. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 109...
  • Page 376 If the error still occurs, turn the power OFF and then back ON. Perform the job in error again. [2553] Destination mail address error (RFC: 553) Check if there is an illegal character in the mail box in the mail server. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 110...
  • Page 377 If it can be printed out, perform the job in error again. If it can not be printed out, replace the main memory. If the recovery is still not completed, perform the HDD formatting (08-690). © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...
  • Page 378 Turn the power OFF and then back ON, then retry the job in error. [2A51] Power failure Check if the power cable is properly connected. Check if the power supply voltage is inconstant. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 112...
  • Page 379 Replace the main memory and perform the job again. [2C43] Encryption error Turn the power OFF and then back ON. Perform the job in error again. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 113...
  • Page 380 [2C6A] HOST NAME error (No RFC error) Check if there is an illegal character in the device name. Delete the illegal character and reset the appropriate device name. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 114...
  • Page 381 Turn the power OFF and then back ON. Perform the job in error again. If the error still occurs, first, check if there are no jobs existing and then perform the HDD formatting (08-690). © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...
  • Page 382 If an image file not encrypted is created, consult your administrators. [2D62] File server connection error Check the IP address or path of the server. Check if the server is operating properly. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 116...
  • Page 383 These errors occur when the mail data is damaged from the transmission to the reception of the mail. Request the sender to retransmit the mail. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 117...
  • Page 384 The compression method of the TIFF file is not acceptable for this equipment. (Acceptable: MH/MR/ MMR/JBIG) Request the sender to retransmit the file in the acceptable compression method. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 118...
  • Page 385 [3E20] POP3 server connection time-out error Check if POP3 server to be connected is operating properly. Check if the LAN cable is correctly connected. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 119...

  • Page 386: Printer Function Error

    [4300] Job execution error due to functional restrictions USB direct printing cannot be performed because the function is restricted by the self-diagnosis. Check the self-diagnosis setting. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 120...
  • Page 387 Clear the limit counter (color), or authorize users so that they can perform color printing. [A2A2] Limit over error (color) Clear the limit counter (color). © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 121...
  • Page 388 © 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 122...

  • Page 389: Replacement Of Pc Boards/Hdd

    Disconnect 2 connectors and take off the HDD case. HDD case Fig. 7-1 Remove 6 screws, release 1 clamp and take off the bracket. Clamp bracket Fig. 7-2 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C REPLACEMENT OF PC BOARDS/HDD 7 - 1...

  • Page 390: Board Cover

    SERVICE MANUAL "3.5.19 Rear cover- 2" Remove 1 screw and loosen 11 screws. Fig. 7-4 Slide the board cover to take it off. Board cover Fig. 7-5 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 7 - 2...

  • Page 391: Fax Cover

    Take off the FAX cover. P.7-3 "7.1.3 FAX cover" Remove 2 screws and take off the SYS/HDD SYS/HDD cooling fan cooling fan. Fig. 7-7 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C REPLACEMENT OF PC BOARDS/HDD 7 - 3...

  • Page 392: Sys Board

    Disconnect 3 connectors and the USB termi- nal. Fig. 7-9 Remove 5 screws and release 1 clamp. Take off the SYS board. SYS board Fig. 7-10 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 7 - 4...

  • Page 393: Img Board

    Take off the board cover. P.7-2 "7.1.2 Board cover" Disconnect 19 connectors. Remove 8 screws and slide the LGC board to take it off. LGC board Fig. 7-12 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C REPLACEMENT OF PC BOARDS/HDD 7 - 5...

  • Page 394: Switching Regulator

    Slightly lift up the switching regulator and release the hook. Fig. 7-14 Tilt the switching regulator to the front side and take it off. Switching regulator Fig. 7-15 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 7 - 6...

  • Page 395: Hign-Voltage Tranformer (Hvt)

    P.7-6 "7.1.8 Switching regulator" Disconnect 22 connectors. Fig. 7-16 Remove 7 screws. Release 2 locking supports and take off the high-voltage transformer. High-voltage transformer Fig. 7-17 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C REPLACEMENT OF PC BOARDS/HDD 7 - 7...

  • Page 396: Fil Board

    1024) from the filter bracket if it is connected. Optional Connector Fig. 7-18 Disconnect 2 relay connector of the filter bracket. Fig. 7-19 Release 2 clamps. Fig. 7-20 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 7 - 8...
  • Page 397 Be sure to use the correct harness (black or white) when assembling. Remove 2 screws, release 2 locking sup- ports and take off the FIL board. Black Locking support Fig. 7-23 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C REPLACEMENT OF PC BOARDS/HDD 7 - 9...

  • Page 398: Board Case

    Disconnect the USB terminal and 2 connec- tors from the SYS board. SYS board Fig. 7-25 Disconnect 2 connectors from the LGC board. LGC board Fig. 7-26 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 7 - 10...
  • Page 399 Release harnesses from 4 clamps. Open the board case. Note: Board case Open the board case gently during mainte- nance work or similar. Fig. 7-27 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C REPLACEMENT OF PC BOARDS/HDD 7 - 11...

  • Page 400: Sram Board

    Release 2 latches and take off the SRAM SRAM board board for SYS board from the case. (for SYS board) Latch Latch Case Fig. 7-30 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 7 - 12...

  • Page 401: Precautions, Procedures And Settings For Replacing Pc Boards And Hdd

    SLG board“. • When SRAM requires replacement, see “7.2.6Procedures and settings when replacing SRAM (SYS board)“ / “7.2.7Procedures and settings when replacing SRAM (LGC board)“. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C REPLACEMENT OF PC BOARDS/HDD 7 - 13...

  • Page 402: Hdd Fault Diagnosis

    High possibility of physical failure (A HDD connector, harness or HDD replacement played as "-------". SYS board may be one of the causes.) is recommended. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 7 - 14...
  • Page 403 This attribute is a measure of the total number of errors found in data transfer in the Ultra-DMA mode. Write Error Rate This attribute is a measure of the write error rate. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C REPLACEMENT OF PC BOARDS/HDD 7 - 15...

  • Page 404: Precautions And Procedures When Replacing The Hdd

    [E] Replace/Format HDD [F] Reset user's setting item and restore data/information [G] Reset "FUNCTION LIST FOR MAINTENANCE" [H] Reset "function list" Setting completed Fig. 7-32 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 7 - 16...
  • Page 405 Press the [LIST] button. Key in [*] [#] [*] [*] [3] [3] and then press the [START] button. The "FUNCTION LIST FOR MAIN- TENANCE" is printed out. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C REPLACEMENT OF PC BOARDS/HDD...
  • Page 406 (10) Check the version of the HDD (08-944). Confirm the version displayed on the LCD, and then press the [ENTER] button. (11) Turn the power OFF. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 7 - 18...
  • Page 407 Press the [FAX] button and then the [TERMINAL ID] button to set each item. Press the [INITIAL SETUP] button to set each item. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C REPLACEMENT OF PC BOARDS/HDD 7 - 19...

  • Page 408: Procedures And Precautions When Replacing The Sys Board

    [I] Set dial type [J] Set date and time [K] Set EFI Printer Board [L] Reinstall options [M] Clear SRAM Setting completed Fig. 7-33 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 7 - 20...
  • Page 409 Version of UI data in FROM displayed at power ON (08-930) [F] Intialize setting • Perform the initialization at the software version upgrade (08-947). • Initialize the NIC information (08-693). © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C REPLACEMENT OF PC BOARDS/HDD 7 - 21...
  • Page 410 [USER FUNCTIONS] →[ADMIN] → [FAX] → [INITIAL SETUP] [Power ON] Set date and time [USER FUNCTIONS] → [ADMIN] → [GENERAL] → [CLOCK] → [DATE/TIME] e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 7 - 22...
  • Page 411 When any of the options below was installed, reinstall a license for the corresponding option following its unpacking instructions. • Meta Scan Enabler (GA-1010) • External Interface Enabler (GA-1020) • Data Overwrite Enabler (GP-1070) • IPSec Enabler (GP-1080) © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C REPLACEMENT OF PC BOARDS/HDD 7 - 23...

  • Page 412: Procedures And Settings When Replacing The Slg Board

    [E] Initialize settings when FAX board is installed [F] Set EFI Printer Board Setting completed Fig. 7-34 [A] Replace SRAM Take off the FAX unit if installed. Replace the SRAM. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 7 - 24...
  • Page 413 MAC address. Turn the power OFF and then start up with the Adjustment mode (05). Perform “Data transfer of characteristic value of scanner” (05-364). © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C REPLACEMENT OF PC BOARDS/HDD 7 - 25...
  • Page 414 When any of the options below was installed, reinstall a license for the corresponding option following its unpacking instructions. • Meta Scan Enabler (GA-1010) • External Interface Enabler (GA-1020) • Data Overwrite Enabler (GP-1070) • IPSec Enabler (GP-1080) e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 7 - 26...

  • Page 415: Procedures And Settings When Replacing Sram (Lgc Board)

    05/2629 05/2630 05/2685 05/2687 05/2688 05/2683 05/2684 Start up with the Adjustment mode (05). Enter the all adjustment values written down in step (1). © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C REPLACEMENT OF PC BOARDS/HDD 7 - 27...
  • Page 416 "1: For line" is set for "Line adjustment mode" in SRAM supplied as a service part, number of prints is not counted unless it is changed. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 7 - 28...

  • Page 417: Precautions For Disposal Of The Hdd And Pc Boards

    Before the SYS board is disposed, the following codes can be performed. • 08-1428 (Forcible SRAM backup data all clearing) Note: If these codes are performed, the equipment cannot be started up. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C REPLACEMENT OF PC BOARDS/HDD 7 - 29...
  • Page 418 © 2008 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 7 - 30...

  • Page 419: Firmware Updating

    Finisher firmware Download jig (MJ-1030) Saddle stitcher firmware (K-PWA-DLM-320) Hanging Finisher Finisher firmware (MJ-1031) Hole Punch Unit Hole punch unit firmware (MJ-6101) Fax Unit FAX firmware (GD-1250) © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 1...
  • Page 420 System ROM, Engine ROM, Scanner ROM P. 8-19 Scanner ROM P. 8-24 RADF ROM (MR-3018) P. 8-26 Engine ROM P. 8-21 FAX ROM (GD-1250) P. 8-45 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 2...
  • Page 421 Finisher ROM (MJ-1101) P. 8-28 Hole punch unit ROM (MJ-6101) P. 8-34 Converter ROM(MJ-1101) P. 8-30 Finisher ROM (MJ-1030) P. 8-38 Finisher ROM (MJ-1031) P. 8-42 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 3...
  • Page 422 The firmware (master data) is not installed on the hard disk provided as a service part. When the hard disk is replaced with a new one, check the other firmware version used and then write a corresponding suitable version. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 4...

  • Page 423: Firmware Updating With Usb Media

    Never change the model specific folder name, since it is used for identifying the data file when the data files used for updating multiple models are stored in the USB media. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C...
  • Page 424 However, if the model specific folder for the same model as that of the data file stored in the root directory already exists, this will have priority. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 6...

  • Page 425: Master Data/System Rom/Engine Rom/Scanner Rom

    Connect the USB media to the USB port on the right upper cover. USB port USB media Fig. 20-1 Note: Updating cannot be performed with multiple USB media connected at the same time. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 7...
  • Page 426 Please Change USB Storage or Please Check Checking of data file failed. ROMDATA Other models ROMDATA Vxxxx.xxx x Master data of other model (hdd.bin) The version name comes at “xxxx.xxx.x”. are stored. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 8...
  • Page 427 Do the USB media meet the conditions to be used for updating? Is the data file written properly on the USB media? Are the USB media installed properly? Do the USB media and equipment operate properly? © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 9...
  • Page 428 (When the download is written) Reception status code abnormality Reception status code abnormality (When the download is finished) (When the download is finished) Other error Other error e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 10...
  • Page 429 Automatic gamma adjustment <PPC> (05-1642) (using [4][FAX] test pattern): P.3-30 "3.2.1 Automatic gamma adjustment" • Automatic gamma adjustment < PRT > (05-1008) (using [70][FAX] test pattern): P.3-46 "3.3.1 Automatic gamma adjustment" © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 11...
  • Page 430 2. HDD SYS Update Firmware Update Firmware Update Update Completed Fig. 8-3 Below is an example of the changes of the LCD screen during update. System ROM Fig. 8-4 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 12...
  • Page 431 Master data Fig. 8-5 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 13...
  • Page 432 Engine ROM Fig. 8-6 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 14...
  • Page 433 Scanner ROM Fig. 8-7 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 15...

  • Page 434: Firmware Updating With Pwa-Dwnld-350-Jig2

    The download jig (PWA-DWNLD-350-JIG) is the jig in which the Flash ROM is mounted on the board directly. Therefore, ROM writer adapter (PWA-DL-ADP-350) is required to write the data to these Flash ROMs. Refer to the following to write the data. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 16...

  • Page 435: Writing The Data To The Download Jig (Pwa-Dwnld-350-Jig2)

    Minato Electronics MODEL 1893/1895/1931/1940 PWA-DL-ADP-350-1931 (model 1931) (or equivalent) model 1881 model 1931 ( LV650 ) [ PWA-DL-ADP-350-1881 ] [ PWA-DL-ADP-350-1931 ] Fig. 8-10 Fig. 8-11 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 17...
  • Page 436 Be sure not to confuse different ROM Versions since the file name is identical although the ROM version is different. [A-2] Engine ROM Engine ROM Rotary Switch File Name Flash ROM T450MWW.xxx ROM1 ROM2 ROM3 ROM4 ROM5 ROM6 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 18...

  • Page 437: System Rom

    Take off the cover plate. Cover plate Fig. 8-12 Connect the download jig with the jig connector (CN101) on the SYS board. Download jig Connector Fig. 8-13 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 19...
  • Page 438 After the updating is completed, check each data version in the Setting Mode (08) to confirm that the data was overwritten properly. P.8-48 "8.4 Confirmation of the updated data" e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 20...

  • Page 439: Engine Rom

    Turn the power OFF using the main power switch on the right-hand surface of the equipment. Unplug the power cable from the outlet. Take off the rear cover. Rear cover Fig. 8-14 Remove the cover plate. Cover plate Fig. 8-15 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 21...
  • Page 440 After the updating is completed, check each data version in Setting Mode (08) to confirm that the data were overwritten properly. P.8-48 "8.4 Confirmation of the updated data" e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 22...

  • Page 441: Firmware Updating With K-Pwa-Dlm-320

    Fax Unit Fax unit firmware FAX board (GD-1250) K-PWA-DLM-320 Connector Mark for ROM installation direction Fig. 8-17 Important: Pay attention to the direction of the ROM. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 23...

  • Page 442: Scanner Rom

    Press the [ON/OFF] button on the control panel to shut down the equipment. Take off the right upper cover. Right upper cover Fig. 8-18 Remove the cover plate. Cover plate Fig. 8-19 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 24...
  • Page 443 If the exposure lamp blinks twice at the time of start-up and a "C270" error occurs, the model of the scanner ROM updated may be incorrect. Check the model of the scanner ROM and retry updating. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING...

  • Page 444: Radf Firmware (Mr-3018)

    Fig. 8-22 Press the [ON/OFF] button while simultaneously holding down the [0] and [8] buttons. Updating starts automatically and the LED on the download jig lights. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 26...
  • Page 445 After the updating is completed, check each data version in Setting Mode (08) to confirm that the data were overwritten properly. P.8-48 "8.4 Confirmation of the updated data" © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 27...

  • Page 446: Finisher Firmware (Mj-1101)

    Download jig Fig. 8-24 Press the [ON/OFF] button while simultaneously holding down the [0] and [8] buttons. Updating starts and the LED on the download jig lights e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 28...
  • Page 447 After the updating is completed, check each data version in Setting Mode (08) to confirm that the data were overwritten properly. P.8-48 "8.4 Confirmation of the updated data" © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 29...

  • Page 448: Converter Firmware (Mj-1101)

    Press the [ON/OFF] button on the control panel to shut down the equipment. Take off the finisher board access cover. Board access cover Fig. 8-25 Take off the rear cover of the equipment. Rear cover Fig. 8-26 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 30...
  • Page 449 Take off the converter PC board from the logic PC board (LGC board). Fig. 8-28 Connect the 10-pin side of the harness jig for board connection to the connector (CN2) of the converter PC board. Fig. 8-29 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 31...
  • Page 450 Fig. 8-31 (10) Press the [ON/OFF] button while simultaneously holding down the [0] and [8] buttons. Updating starts and the LED on the download jig lights e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 32...
  • Page 451 Be sure to install the converter PC board in the equipment and connect the finisher (MJ-1101) before confirming the firmware version of the converter firmware. P.8-48 "8.4 Confirmation of the updated data" © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING...

  • Page 452: Hole Punch Unit Firmware (Mj-6101)

    Install the ROM to the download jig (K-PWA-DLM-320). Make sure the direction is correct. Press the [ON/OFF] button on the control panel to shut down the equipment. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 34...
  • Page 453 Release the latches and take off the rear lower cover of the hole punch unit. Rear lower cover Fig. 8-34 Remove 3 screws and take off the rear cover of the hole punch unit. Rear cover Fig. 8-35 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 35...
  • Page 454 Are the connector (CN15) on the finisher control PC board and the connector (CN1) on the hole punch control PC board connected properly? (10) Press the [ON/OFF] button to shut down the equipment and remove the download jig. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 36...
  • Page 455 After the updating is completed, check each data version in Setting Mode (08) to confirm that the data were overwritten properly. P.8-48 "8.4 Confirmation of the updated data" © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 37...

  • Page 456: Finisher Firmware/Saddle Stitcher Firmware (Mj-1030)

    *Connect the finisher interface cable with the equipment after removing the finisher rear cover. Connect the download jig with the jig connector on the finisher control PC board. Connector Fig. 8-40 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 38...
  • Page 457 Record the current settings of the DIP switch before changing them. After the updating is com- pleted, return the DIP switch to the status as record. Fig. 8-41 DIP switch Updating Finisher Firmware Updating Saddle Stitcher Firmware © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 39...
  • Page 458 Press the [ON/OFF] button to shut down the equipment, remove the download jig, and then return the DIP switch to the status before updating. Install the finisher rear cover. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 40...
  • Page 459 After the updating is completed, check each data version in Setting Mode (08) to confirm that the data were overwritten properly. P.8-48 "8.4 Confirmation of the updated data" © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 41...

  • Page 460: Finisher Firmware (Mj-1031)

    Press the [ON/OFF] button on the control panel to shut down the equipment. Take off the hanging finisher (MJ-1031) from the equipment. Fig. 8-43 Take off the rear cover. Fig. 8-44 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 42...
  • Page 461 Is the download jig or the equipment damaged? Press the [ON/OFF] button to shut down the equipment and remove the download jig. (10) Take off the hanging finisher from the equipment. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING...
  • Page 462 After the updating is completed, check each data version in Setting Mode (08) to confirm that the data were overwritten properly. P.8-48 "8.4 Confirmation of the updated data" e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 44...

  • Page 463: Fax Unit Firmware (Gd-1250)

    Make sure the direction is correct. Press the [ON/OFF] button on the control panel to shut down the equipment. Remove the cover plate. Cover plate Fig. 8-47 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 45...
  • Page 464 08-701: Destination setting of the FAX machine • Turn ON the power while [1] button and [*] button are pressed simultaneously. • Key in “102”. • Press the [START] button. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 46...
  • Page 465 After the updating is completed, check each data version in Setting Mode (08) to confirm that the data were overwritten properly. P.8-48 "8.4 Confirmation of the updated data" © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 47...

  • Page 466: Confirmation Of The Updated Data

    Updating Finisher ROM 08-908 Finisher ROM version 08-911 Hole punch unit ROM version (MJ-6101 only) 08-9945 Converter board ROM version Updating FAX ROM 08-915 FAX ROM version e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 48...

  • Page 467: When Firmware Updating Fails

    If the equipment cannot be started even when the above update has been performed, check that there is no damage to the "SYS board", "LGC board" or "SLG board". Replace them if necessary. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C...

  • Page 468: Flow Chart For Correcting Usb Update Failure

    Check ROM version. Failed twice or more? " 8.4 Confirmation of the updated data " Replace SYS board. Is ROM version correct? Update USB. Update completed e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 50...
  • Page 469 Update USB. Check HDD/ROM version. " 8.4 Confirmation of the updated data " Update succeeded? Is HDD/ROM version correct? Replace SYS board. Update USB. Update completed © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 51...
  • Page 470 Check ROM version. Failed twice or more? " 8.4 Confirmation of the updated data " Replace target board. Is ROM version correct? Update USB. Update completed e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 52...

  • Page 471: Power Supply Unit

    TRC (Triac) is driven by the heater control signal (BHCON, BHSON, PHON, SUBON) from the LGC board and then AC power is supplied to each heater lamp (center heater lamp, side heater lamp, pressure roller lamp) in the fuser unit. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C POWER SUPPLY UNIT...

  • Page 472: Operation Of Dc Output Circuits

    Only DC voltage and 5VS are output from the power supply unit. The [POWER] button is moni- tored and the LED of the main power switch is lit. e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved POWER SUPPLY UNIT 9 - 2...

  • Page 473: Output Channel

    CN402 Pin 18 Output to the SYS board +12VB: CN404 Pin 7 Output to the LGC board +12VB: CN407 Pin 14 Output to the SLG unit © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C POWER SUPPLY UNIT 9 - 3...
  • Page 474 For the LGC board, PFP/LCF (via LGC +5.1VD, +24VD1, +24VD2, +24VD3 board, high-voltage transformer (via LGC board) CN406 For the finisher +24VD4 CN407 For the SLG board, RADF +24VD e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved POWER SUPPLY UNIT 9 - 4...

  • Page 475: Fuse

    Bridge unit Key copy counter, copy key card, coin controller +24VD4 SLG board Scan motor F204: 6.3 A (Semi time-lag) Lamp inverter board RADF Finisher © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C POWER SUPPLY UNIT 9 - 5...

  • Page 476: Configuration Of Power Supply Unit

    Configuration of Power Supply Unit Fig. 9-1 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved POWER SUPPLY UNIT 9 - 6...

  • Page 477: Sequence Of Power Supply

    5ms or higher PWR-EN ( 5VS ) 20ms or lower 5VB/12VB ( MAIN ) 700ms or lower RLY-ON ( 5VB ) 24VD/5VD ( DOOR ) Fig. 9-2 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C POWER SUPPLY UNIT 9 - 7...
  • Page 478 20ms or lower 5VB/12VB ( MAIN ) 100ms or lower RLY-ON ( 5VB ) 700ms or lower 700ms or lower 24VD/5VD ( DOOR ) Fig. 9-3 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved POWER SUPPLY UNIT 9 - 8...

  • Page 479: Ac Wire Harness

    J704 J703 White White AC (N) J706 J705 Black Black AC (L) Black White AC (N) +5.1VB Yellow Black Black AC (L) Breaker Fig. 9-4 © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C POWER SUPPLY UNIT 9 - 9...
  • Page 480 J704 J703 White White AC (N) J706 J705 Black Black AC (L) Black White AC (N) +5.1VB Yellow Black Black AC (L) Breaker Fig. 9-5 e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved POWER SUPPLY UNIT 9 - 10...

  • Page 481: Dc Wire Harness

    10.1 DC Wire Harness...

  • Page 482: Electric Parts Layout

    10.2 Electric Parts Layout [A] Scanner unit, control panel [B] Toner cartridge, waste toner box [C] Transfer belt unit [D] Developer unit Y: M2 M: M3 C: M4 K: M5 LT series models P-INV Y: ERS-Y Y: S8 M: ERS-M M: S9 C: ERS-C C: S10...
  • Page 483 A note for update procedure has been added. A procedure for unplugging and re-plugging the power cable has been added. 8-22 A procedure for unplugging and re-plugging the power cable has been added. © 2008 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2820C/2830C/3520C/3530C/4520C REVISION RECORD...
  • Page 484 Ver.01 <2008.04.24> Page Contents "Noise filter" has been added to the diagram in "9.6 Configuration of Power Supply Unit". "10.1 DC Wire Harness" error corrected e-STUDIO2820C/2830C/3520C/3530C/4520C © 2008 TOSHIBA TEC CORPORATION All rights reserved REVISION RECORD...

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