HP ProLiant ML10 User Manual
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HP ProLiant ML10 User Manual

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HP ProLiant ML10 Server

User Guide

Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. This document is intended for experienced
IT professionals or end-users with no or prior hardware setup experience. HP assumes you are qualified in the servicing of computer equipment and
trained in recognizing hazards in products with hazardous energy levels.
Part Number: 730598-003
December 2013
Edition: 3

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Summary of Contents for HP ProLiant ML10

  • Page 1: User Guide

    This document is for the person who installs, administers, and troubleshoots servers and storage systems. This document is intended for experienced IT professionals or end-users with no or prior hardware setup experience. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Installing the operating system........................19 Registering the server ..........................19 Hardware options installation ....................... 20 Introduction ............................20 HP product QuickSpecs ..........................20 Drive installation guidelines ........................20 Installing the drive enablement option ....................20 Installing the 3 LFF drive enablement option ..................24 Optical drive option ..........................
  • Page 4 HP Smart Update Manager ......................53 Change control and proactive notification ..................53 Care Pack ............................ 53 Troubleshooting .......................... 54 Troubleshooting resources for previous HP ProLiant server models ..............54 System battery replacement ......................55 Regulatory information ........................ 57 Safety and regulatory compliance ......................57 Belarus Kazakhstan Russia marking ......................
  • Page 5 Documentation feedback ......................73 Index ............................74 Contents 5...

  • Page 6: Component Identification

    Component identification Front panel components Item Description Drive bay USB connectors Front panel LEDs and buttons Component identification 6...

  • Page 7: Rear Panel Components

    Item Description Status NIC link/activity LED Green = Network link Flashing green = Network link and activity Off = No link to network (If the power is off, view the rear panel NIC LEDs for status.) System health LED Green = Normal Amber = System degraded Red = System critical System power button/LED...

  • Page 8: Rear Panel Leds And Buttons

    Rear panel LEDs and buttons Item Description Status NIC status LED Solid green = Link to network Flashing green (1 Hz/cycle per sec) = Network active Off = No network activity NIC link LED Solid green = Link exists Off = No link exists Power supply LED Solid green = System on/System in standby Off = No power present...

  • Page 9: Dimm Slot Locations

    Item Description Processor socket DIMM slots (4) 24-pin power supply connector System fan connector Internal USB connector System battery SATA connectors (2) Ambient temperature sensor connector Mini-SAS connector Front I/O connector Processor fan connector Front USB connector Slot 1 PCIe2x16 (16, 8, 4, 1)* Slot 2 PCIe2x8 (4, 1) Slot 3 PCIe2x8 (4, 1) Slot 4 PCIe2x4 (1)

  • Page 10: System Maintenance Switch

    To force the system to invoke the NMI handler and generate a crash dump log, do one of the following: • Use the iLO Virtual NMI feature. • Short the NMI header ("System board components" on page 8). For more information, see the HP website (http://www.hp.com/support/NMI). Component identification 10...

  • Page 11: Fan Locations

    Fan locations Item Description Rear system fan Processor-heatsink fan assembly Component identification 11...

  • Page 12: Operations

    Operations Power up the server Connect each power cord to the server. Connect each power cord to the power source. Press the Power On/Standby button. The server exits standby mode and applies full power to the system. The system power LED changes from amber to green.

  • Page 13: Remove The Front Bezel

    Press the Power On/Standby button. The server powers down and enters standby mode. The system power LED changes from green to amber. Power is still applied to the server. Disconnect the power cord from the power source. Disconnect the power cord from the server. Place the server on its side.

  • Page 14: Install The Front Bezel

    The server powers down and enters standby mode. The system power LED changes from green to amber. Power is still applied to the server. Disconnect the power cord from the power source. Disconnect the power cord from the server. Remove the access panel (on page 12). Remove the front bezel.
  • Page 15 CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. Place the access panel on the chassis, and then slide it toward the front of the server. Tighten the T-15 screw.

  • Page 16: Setup

    Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.

  • Page 17: Temperature Requirements

    Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.

  • Page 18: Identifying The Contents Of The Server Shipping Carton

    Identifying the contents of the server shipping carton Unpack the server shipping carton and locate the materials and documentation necessary for installing the server. The contents of the server shipping carton include: • Server • Power cord • Hardware documentation and software products In addition to the supplied items, you might need: •...

  • Page 19: Installing The Operating System

    For more information, see the SmartStart installation poster in the HP ProLiant Essentials Foundation Pack included with the server. Registering the server To experience quicker service and more efficient support, register the product at the HP Product Registration website (http://register.hp.com). Setup 19...

  • Page 20: Hardware Options Installation

    HP product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP Product Bulletin website (http://www.hp.com/go/productbulletin). Drive installation guidelines When adding drives to the server, see the documentation provided with the second drive enablement kit.
  • Page 21 Place the server on its side. Remove the access panel (on page 12). Remove the front bezel (on page 13). Remove the EMI shield. Install the drive into the drive carrier, and then secure it with four T-15 screws. Hardware options installation 21...
  • Page 22 Be sure to install the drive with the sticker facing up and the connectors facing toward the rear. Insert the drive carrier halfway into the media bay. Connect the SATA cable and power cable (P6) to the rear of the drive. Hardware options installation 22...
  • Page 23 Connect the other end of the SATA cable to the system board. Fully insert the drive carrier into the media bay until the screw holes line up with the holes in the chassis, and then secure the drive cage, using the two M3 screws from the option kit. Install the front bezel (on page 14).

  • Page 24: Installing The 3 Lff Drive Enablement Option

    Installing the 3 LFF drive enablement option Press the Power On/Standby button. The server powers down and enters standby mode. The system power LED changes from green to amber. Power is still applied to the server. Disconnect the power cord from the power source. Disconnect the power cord from the server.
  • Page 25 Pull the cables out. Remove the drive: Unfasten and remove the four T-15 screws connected to the drive cage. Slide out the drive to remove it. Disconnect the 24 pin power supply cable: Release the cable tie securing the 24 pin power supply cable. Hardware options installation 25...
  • Page 26 Disconnect the 24 pin power cable connector from the system board. Disconnect the fan cable from the system board connector. Remove the heatsink: Disconnect the fan cable from the system board. Loosen the four corner screws completely to disengage the heatsink. Hardware options installation 26...
  • Page 27 Remove the heatsink from the processor backplate. Install the drive bracket: Place the drive bracket flush against the wall of the chassis, and then slide it fully to the front of the chassis. From outside of the chassis, use two shoulder screws to secure the drive bracket to the chassis front. Connect the system fan cable and the 24 pin power cable to the system board connectors.
  • Page 28 To avoid drive carrier interference, tuck the two cables underneath the flanges of the drive bracket. Insert the LFF drives into the drive carrier, the open end of the drive carrier should be facing down and the drive stickers should be facing up, and then secure each drive by tightening two T-15 6-32 screws on either side of the drive carrier for each drive installed.
  • Page 29 Place the drive carrier flush against the wall of the chassis, and then slide it fully to the chassis front. Secure the drive carrier installed in the server: Insert and completely tighten the four T-15 6- 32 screws on the top of the drive cage. Insert and completely tighten the six shoulder screws on the chassis.
  • Page 30 Connect the other end of the cable to power cable P3. Connect the Mini-SAS cable to the system board. Hardware options installation 30...
  • Page 31 Secure the 24 pin, 4 pin, system board, P3, and the P4 power cables with a cable tie. Clean the old thermal grease from the heatsink and the top of the processor with the alcohol swab. Allow the alcohol to evaporate before continuing. Apply all the grease to the top of the processor in the following pattern to ensure even distribution.

  • Page 32: Optical Drive Option

    Connect the fan cable to the system board. Install the front bezel (on page 14). Install the access panel (on page 14). Return the server to an upright position. Connect the power cord to the server. Connect the power cord to the power source. Press the Power On/Standby button.
  • Page 33 Place the server on its side. Remove the access panel (on page 12). Remove the front bezel (on page 13). Remove the drive bay blank from the front bezel. Hardware options installation 33...
  • Page 34 Remove the EMI shield. Install the optical drive: Insert the optical drive halfway into the drive. Connect the SATA cable and power cable (P6) to the rear of the optical drive. Hardware options installation 34...
  • Page 35 Pass the SATA cable through a cable clip at the bottom of the server, and then connect the other end of the cable to the system board. Fully insert the optical drive into the media bay until the screw holes line up with the holes in the chassis, and then secure the drive cage using the two T-15 screws.

  • Page 36: Memory Options

    E = UDIMM (unbuffered with ECC) L = LRDIMM (load reduced) For the latest supported memory information, see the QuickSpecs on the HP website (http://h18000.www1.hp.com/products/quickspecs/ProductBulletin.html). At the website, choose the geographic region, and then locate the product by name or product category.

  • Page 37: Single-Rank And Dual-Rank Dimms

    DIMM configuration, the server boots in Advanced ECC mode. For more information, see "HP ROM-Based Setup Utility (on page 47)." For the latest memory configuration information, see the product QuickSpecs on the HP Product Bulletin website (http://www.hp.com/go/productbulletin).

  • Page 38: General Dimm Slot Population Guidelines

    Populate the DIMM slots in the sequence: 2-A, 4-B, 1-C, 3-D The DIMM slot farthest from the processor (either CHA or CHB) must be populated first Populate DIMM slots from heaviest load (double-rank) to lightest load (single-rank) Use HP-qualified DIMMs Installing a DIMM Press the Power On/Standby button.
  • Page 39 Place the server on the side. Remove the access panel (on page 12). Open the DIMM slot latches. Install the DIMM. Install the access panel (on page 14). Return the server to an upright position. Connect the power cord to the server. Connect the power cord to the power source.

  • Page 40: Expansion Board Options

    Expansion board options Press the Power On/Standby button. The server powers down and enters standby mode. The system power LED changes from green to amber. Power is still applied to the server. Disconnect the power cord from the power source. Disconnect the power cord from the server.
  • Page 41 These slot covers are not reusable, and you cannot reinstall them. If installing an expansion board in PCIe slots 2 or 4, pull up the slot cover and then remove it from the server. Retain the slot cover for future use. Hardware options installation 41...
  • Page 42 Install the expansion board. Verify that the board is firmly seated in the slot. Connect all necessary internal cabling to the expansion board. For more information on these cabling requirements, see the documentation that ships with the option. Install the access panel (on page 14). Return the server to an upright position.

  • Page 43: Cabling

    Cabling Drive cabling • Primary non-hot-plug LFF drive cabling Item Description SATA cable Power (P3) cable • Secondary non-hot-plug LFF drive cabling Cabling 43...

  • Page 44: Front I/O Assembly Cabling

    Item Description SATA cable Power (P6) cable Front I/O assembly cabling Optical drive cabling Item Description SATA cable Power (P6) cable Cabling 44...

  • Page 45: Ambient Temperature Sensor Cabling

    Ambient temperature sensor cabling Fan cabling • System fan Cabling 45...

  • Page 46: Power Supply Cabling

    • Processor fan Power supply cabling Item Description 4-pin power supply cable 24-pin power supply cable Cabling 46...

  • Page 47: Software And Configuration Utilities

    • Configuring memory options • Language selection For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP RBSU Information Library (http://www.hp.com/go/rbsu/docs). Using RBSU To use RBSU, use the following keys: •...

  • Page 48: Boot Options

    To change any ORCA default settings and override the auto-configuration process, press the F8 key when prompted. For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP RBSU Information Library (http://www.hp.com/go/rbsu/docs).

  • Page 49: Re-Entering The Server Serial Number And Product Id

    Provides context-sensitive searchable help content • Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab ACU is now available as an embedded utility, starting with HP ProLiant Gen8 servers. To access ACU, use one of the following methods: •...

  • Page 50: Management Tools

    ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND (does not apply to HP ProLiant DL980 Servers), or panic. A system fail-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded. When the operating system is functioning properly, the system periodically resets the timer.

  • Page 51: Usb Support

    (http://www.hp.com/go/ilo). USB support HP provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support is provided by the OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB devices through legacy USB support, which is enabled by default in the system ROM.

  • Page 52: Remote Support And Analysis Tools

    HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service, or HP contractual support agreement. HP Insight Remote Support supplements your monitoring 24 x 7 to ensure maximum system availability by providing intelligent event diagnosis, and automatic, secure submission of hardware event notifications to HP, which will initiate a fast and accurate resolution, based on your product’s...

  • Page 53: Operating System Version Support

    Deploys necessary component updates only • Downloads the latest components from the Web For more information about HP SUM and to access the HP Smart Update Manager User Guide, see the HP website (http://www.hp.com/go/hpsum/documentation). Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products.

  • Page 54: Troubleshooting

    HP ProLiant servers and server blade models prior to Gen8. This guide includes problem-specific flowcharts to help you navigate complex troubleshooting processes. To view the guide, select a language: •...

  • Page 55: System Battery Replacement

    System battery replacement If the server no longer automatically displays the correct date and time, you might have to replace the battery that provides power to the real-time clock. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Page 56 Remove the battery. To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. System battery replacement 56...

  • Page 57: Regulatory Information

    Hewlett-Packard Company, Address: 3000 Hanover Street, Palo Alto, California 94304, U.S. Local representative information (Russian) • HP Russia • HP Belarus • HP Kazakhstan Local representative information (Kazakh) Manufacturing date The manufacturing date is defined by the serial number (HP serial number format for this product): CCSYWWZZZZ Regulatory information 57...

  • Page 58: Turkey Rohs Material Content Declaration

    38 for the week of September 9. Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options (http://www.hp.com/support/ProLiantServers-Warranties) HP Enterprise Servers (http://www.hp.com/support/EnterpriseServers-Warranties) HP Storage Products (http://www.hp.com/support/Storage-Warranties) HP Networking Products (http://www.hp.com/support/Networking-Warranties) Regulatory information 58...

  • Page 59: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 60: Specifications

    16.5 cm (6.5 in) Width 5.94 kg (13.08 lb) Weight Power supply specifications The server supports one HP 300 W Integrated Power Supply. CAUTION: Check the system and power supply input ratings before powering up the server. Specification Value Input requirements...
  • Page 61 No less than 82% at 100% load Efficiency No less than 85% at 50% load No less than 82% at 20% load Power supply output 300 W Rated output power Specifications 61...

  • Page 62: Support And Other Resources

    Active Health System log (HP ProLiant Gen8 or later products) Download and have available an Active Health System log for 3 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).
  • Page 63 HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material.
  • Page 64 HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
  • Page 65 Si, durante la fase de diagnóstico, HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías:...
  • Page 66 HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
  • Page 67 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 68 Support and other resources 68...
  • Page 69 Support and other resources 69...

  • Page 70: Acronyms And Abbreviations

    Array Configuration Utility Advanced Memory Protection Automatic Server Recovery Customer Self Repair double data rate EuroAsian Economic Commission electromagnetic interference HP SIM HP Systems Insight Manager HP SUM HP Smart Update Manager International Electrotechnical Commission Integrated Lights-Out Acronyms and abbreviations 70...
  • Page 71 Integrated Management Log Insight Remote Support International Organization for Standardization large form factor Lights-Out Management LRDIMM load reduced dual in-line memory module LV DIMM low-voltage DIMM nonmaskable interrupt NVRAM nonvolatile memory Onboard Administrator ORCA Option ROM Configuration for Arrays PCIe Peripheral Component Interconnect Express power distribution unit POST...
  • Page 72 power supply unit preboot execution environment RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module Rapid Deployment Pack RoHS Restriction of Hazardous Substances serial attached SCSI SATA serial ATA small form factor TMRA recommended ambient operating temperature UDIMM unregistered dual in-line memory module universal serial bus Version Control Agent VCRM...

  • Page 73: Documentation Feedback

    Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.
  • Page 74 Basic Input/Output System (BIOS) 50 drive cabling 43 battery 55 drive enablement option 20, 24 battery, installing 55 drive guidelines 20 before you contact HP 62 drivers 52 Belarus Kazakhstan Russia marking 57 drives, installation guidelines 20 bezel, installing 14 bezel, removing 13...
  • Page 75 62 Optional Installation Services 16 HP Insight Diagnostics 51 options installation 16, 18, 20 HP Insight Diagnostics survey functionality 51 HP Insight Remote Support software 52 HP Smart Update Manager overview 53 population guidelines 20, 38 HP technical support 62...
  • Page 76 Taiwan battery recycling notice 57 technical support 62 telephone numbers 62 temperature requirements 17 troubleshooting 54 troubleshooting resources 54 UDIMM configuration 37 USB support 51 utilities 47 utilities, deployment 47 ventilation 16 warranty information 58 website, HP 62 weight 60 Index 76...

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